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Patient relations director education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become a patient relations director. Patient relations directors usually study nursing, business, or psychology. 55% of patient relations directors hold a bachelor's degree, and 18% hold an master's degree. We analyzed 1,333 real patient relations director resumes to see exactly what patient relations director education sections show.

The most common colleges for patient relations directors are the University of Phoenix and the University of Phoenix.

There are also many online patient relations director courses to help get the education required to be a patient relations director.

There are certain patient relations director certifications that you should consider. These patient relations director certifications include Certified Medical Office Manager (CMOM) and Certified Healthcare Access Manager (CHAM).

What education do you need to become a patient relations director?

What degree do you need to be a patient relations director?

The most common degree for patient relations directors is bachelor's degree, with 55% of patient relations directors earning that degree. The second and third most common degree levels are master's degree degree at 18% and master's degree degree at 18%.
  • Bachelor's, 55%
  • Master's, 18%
  • Associate, 18%
  • Diploma, 3%
  • Other Degrees, 6%

What should I major in to become a patient relations director?

You should major in nursing to become a patient relations director. 42% of patient relations directors major in nursing. Other common majors for a patient relations director include business and psychology.

Most common colleges for patient relations directors

Patient relations directors often get their degrees at University of Phoenix, New York University, and University of Massachusetts Boston. Here are the most common colleges for patient relations directors in the US based on their resumes.
Patient relations director common collegePercentages
University of Phoenix21.53%
New York University9.03%
University of Massachusetts Boston6.25%
University of Pittsburgh5.56%
Texas State University4.86%

Best majors for patient relations directors

RankMajorPercentages
1Nursing41.6%
2Business21.3%
3Psychology5.0%
4Management4.8%
5Health Care Administration4.5%

Best colleges for patient relations directors

The best colleges for patient relations directors are Stanford University, University of Pennsylvania, and Duke University.

A patient relations director with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for patient relations directors. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become patient relations directors.

1. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

2. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

3. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-state tuition

$15,262

Enrollment

30,079

4. Stanford University

Stanford, CA • Private

In-state tuition

$51,354

Enrollment

7,083

5. University of North Carolina at Chapel Hill

Chapel Hill, NC • Private

In-state tuition

$8,987

Enrollment

18,946

6. Duke University

Durham, NC • Private

In-state tuition

$55,695

Enrollment

6,596

7. SUNY Stony Brook

Stony Brook, NY • Private

In-state tuition

$9,625

Enrollment

17,407

8. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-state tuition

$14,760

Enrollment

31,451

9. University of California, Irvine

Irvine, CA • Private

In-state tuition

$13,700

Enrollment

29,722

10. University of Virginia

Charlottesville, VA • Private

In-state tuition

$17,653

Enrollment

16,405

20 best online courses for patient relations directors

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1. Operations and Patient Safety for Healthcare IT Staff

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3. Value-Based Care: Managing Processes to Improve Outcomes

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COURSE 3 of 7. This course is designed to introduce you to critical office-based processes that a value-based practice must manage in the drive towards improved patient outcomes. In Module 2, we’ll focus on office-based and clinical patient-based supporting functions. At every level in healthcare, guidelines, processes, and functions exist to improve outcomes, and following a consistent process will return the best effect. Refine your understanding of value and learn strategies to provide real...

4. Emergency Care: Pregnancy, Infants, and Children

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Welcome to the final course of lectures in your quest to master EMT basics. In this course, we will cover some of the highest-stress patient populations: pregnant patients and kids, also known as pediatrics. To wrap up your EMT knowledge we will end this course with information about hazmat situations, extricating patients from tight spots and finally how you write a note about your patient care. You will learn to ensure it communicates what your assessment of the patient was, what...

5. Trauma Emergencies and Care

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Welcome to Trauma Emergencies and Care. In this course, you will learn about some of the mechanics and physics of trauma on the human body, and how this can cause injury. You will continue to expand your new vocabulary with medical terminology, and learn how to describe the different injuries you may see. You will also learn about the trauma system itself- and when it is important to transport patients to a trauma center. Then we will dive into specific injuries based on what part of the body...

6. Intro to Improving the Patient Experience Through Analytics

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7. Health After Cancer: Cancer Survivorship for Primary Care

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This course presents basic principles of cancer survivorship to primary-care physicians. Developed by a team of experts in caring for cancer survivors, and narrated by a primary-care physician, this course provides practical tips and tools that can be easily integrated into medical practice. You will learn about the complex physical and psychosocial needs and concerns of the growing number of cancer survivors, along with the key role that primary care physicians have in guiding these patients...

8. Medical Emergencies: Airway, Breathing, and Circulation

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In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: 1) assess a basic medical patient 2) describe general pharmacologic principles and the skills associated with medication administration, 3) explain airway physiology, the assessment of the airway and available interventions for airway management, 4) identify, assess and formulate a plan to stabilize a patient with a...

9. Addiction Treatment: Clinical Skills for Healthcare Providers

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This course is designed with a singular goal: to improve the care you provide to your patients with substance use disorders. By delving into a model case performed by actors, seven Yale instructors from various fields provide techniques to screen your patients for substance use disorder risk, diagnose patients to gauge the severity of their use, directly manage treatment plans, refer out to treatment services, and navigate the various conditions that may limit your patient’s access to treatment...

10. Medical Emergencies: CPR, Toxicology, and Wilderness

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12. Engaging in Improving Patient Experience Through Analytics

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13. Traditional herbal medicine in supportive cancer care: From alternative to integrative

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Top 10 most affordable universities for patient relations directors

The most affordable schools for patient relations directors are University of Florida, baruch college of the city university of new york, and california state university - long beach.

If the best universities for patient relations directors are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for patient relations directors.

1. University of Florida

Gainesville, FL • Private

In-state tuition

$6,381

Cost of attendance

21,034

2. Baruch College of the City University of New York

New York, NY • Private

In-state tuition

$7,262

Cost of attendance

14,046

3. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Cost of attendance

18,306

4. California State University - Los Angeles

Los Angeles, CA • Private

In-state tuition

$6,749

Cost of attendance

14,823

5. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

6. University of South Florida

Tampa, FL • Private

In-state tuition

$6,410

Cost of attendance

20,456

7. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Cost of attendance

14,469

8. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

9. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

10. Hunter College of the City University of New York

New York, NY • Private

In-state tuition

$7,182

Cost of attendance

13,998

Top 10 hardest universities to get into for patient relations directors

The hardest universities for patient relations directors to get into are Stanford University, University of Pennsylvania, and Duke University.

Some great schools for patient relations directors are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for patient relations directors based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Stanford University

Stanford, CA • Private

Admissions rate

4%

SAT average

1,497

2. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

3. Duke University

Durham, NC • Private

Admissions rate

9%

SAT average

1,516

4. Columbia University in the City of New York

New York, NY • Private

Admissions rate

6%

SAT average

1,512

5. Johns Hopkins University

Baltimore, MD • Private

Admissions rate

11%

SAT average

1,513

6. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

7. Georgetown University

Washington, DC • Private

Admissions rate

15%

SAT average

1,456

8. Vanderbilt University

Nashville, TN • Private

Admissions rate

10%

SAT average

1,514

9. Harvard University

Cambridge, MA • Private

Admissions rate

5%

SAT average

1,520

10. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

Top 10 easy-to-apply-to universities for patient relations directors

The easiest schools for patient relations directors to get into are D'Youville College, mount saint mary's university, and barry university.

Some schools are much easier to get into. If you want to start your career as a patient relations director without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for patient relations directors.

1. D'Youville College

Buffalo, NY • Private

Admissions rate

100%

SAT average

1,072

2. Mount Saint Mary's University

Los Angeles, CA • Private

Admissions rate

84%

SAT average

1,031

3. Barry University

Miami, FL • Private

Admissions rate

91%

SAT average

1,006

4. Felician University

Lodi, NJ • Private

Admissions rate

81%

SAT average

999

5. University of the Incarnate Word

San Antonio, TX • Private

Admissions rate

88%

SAT average

1,044

6. Gwynedd Mercy University

Gwynedd Valley, PA • Private

Admissions rate

92%

SAT average

1,031

7. Curry College

Milton, MA • Private

Admissions rate

93%

SAT average

1,026

8. Saint Joseph's College of Maine

Standish, ME • Private

Admissions rate

84%

SAT average

1,069

9. Marymount University

Arlington, VA • Private

Admissions rate

91%

SAT average

1,065

10. University of Baltimore

Baltimore, MD • Private

Admissions rate

78%

SAT average

1,020

Average patient relations director salary by education level

Patient relations directors with a Doctorate degree earn more than those without, at $137,764 annually. With a Master's degree, patient relations directors earn a median annual income of $115,610 compared to $100,932 for patient relations directors with an Bachelor's degree.
Patient relations director education levelPatient relations director salary
Master's Degree$115,610
Bachelor's Degree$100,932
Doctorate Degree$137,764
Some College/ Associate Degree$90,488

Patient relations director education FAQs

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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