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What is a patient relations representative and how to become one
Patient relations managers act as the representative of the organization to handle inquiries and comment and complaints of patients.
You must be able to adapt, think fast on your feet, regard a patient as an appreciated client, and ensure that they are handled easily and efficiently. You will have to be relaxed at a high pace. You ought to be able to clarify payment plans and insurance in addition to addressing complaints or problems of patients.
You require three years of prior experience in the field to become a human resources administrative assistant. Established experience as a relations managers or supervisor raises your odds of finding a position as an patient relations representative.
A patient relations representative usually gets average salaries ranging between $24,000 and $36,000 based on education and experience. However, this figure can vary significantly depending upon your experience, skills or organization.
Avg. Salary $32,856
Avg. Salary $59,228
Growth rate -4%
Growth rate 0.3%
American Indian and Alaska Native 0.71%
Asian 5.66%
Black or African American 10.51%
Hispanic or Latino 21.82%
Unknown 5.30%
White 56.01%
Genderfemale 81.97%
male 18.03%
Age - 39American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 39Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
Patient relations representative career paths
Key steps to become a patient relations representative
Explore patient relations representative education requirements
Start to develop specific patient relations representative skills
Skills Percentages Patients 21.99% Customer Service 14.22% Home Health 10.67% Patient Care 9.40% Medical Terminology 8.67% Complete relevant patient relations representative training and internships
Accountants spend an average of 1-3 months on post-employment, on-the-job training. New patient relations representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a patient relations representative based on U.S. Bureau of Labor Statistics data and data from real patient relations representative resumes.Research patient relations representative duties and responsibilities
- Assist with patient inquiries, release of information, while maintaining HIPAA regulation.
- Ensure patient's HIPAA regulations are being meet by hospital staff.
- Conduct family interviews for financial aid, Medicaid or discounts to family income status.
- Collect demographic information for new and establish patients and loads it into an automate registration/ scheduling system.
Prepare your patient relations representative resume
When your background is strong enough, you can start writing your patient relations representative resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a patient relations representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable patient relations representative resume templates
Build a professional patient relations representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your patient relations representative resume.
Apply for patient relations representative jobs
Now it's time to start searching for a patient relations representative job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first patient relations representative job
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Average patient relations representative salary
The average patient relations representative salary in the United States is $32,856 per year or $16 per hour. Patient relations representative salaries range between $26,000 and $41,000 per year.
What am I worth?
How do patient relations representatives rate their job?
Patient relations representative reviews
Putting that patient/customet first and directing (directions) that person to their Doctors office and setting or cancelling their appointments, just helping people.
There's nothing to dislike.
Gaining valued insurance knowledge and expertise.
Updated January 8, 2025
