Patient relations managers act as the representative of the organization to handle inquiries and comment and complaints of patients.

You must be able to adapt, think fast on your feet, regard a patient as an appreciated client, and ensure that they are handled easily and efficiently. You will have to be relaxed at a high pace. You ought to be able to clarify payment plans and insurance in addition to addressing complaints or problems of patients.

You require three years of prior experience in the field to become a human resources administrative assistant. Established experience as a relations managers or supervisor raises your odds of finding a position as an patient relations representative.

A patient relations representative usually gets average salaries ranging between $24,000 and $36,000 based on education and experience. However, this figure can vary significantly depending upon your experience, skills or organization.

What Does a Patient Relations Representative Do

There are certain skills that many patient relations representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.

Learn more about what a Patient Relations Representative does

How To Become a Patient Relations Representative

If you're interested in becoming a patient relations representative, one of the first things to consider is how much education you need. We've determined that 43.9% of patient relations representatives have a bachelor's degree. In terms of higher education levels, we found that 7.4% of patient relations representatives have master's degrees. Even though most patient relations representatives have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Patient Relations Representative

Patient Relations Representative Career Paths

Average Salary for a Patient Relations Representative

Patient Relations Representatives in America make an average salary of $32,856 per year or $16 per hour. The top 10 percent makes over $41,000 per year, while the bottom 10 percent under $26,000 per year.
Average Patient Relations Representative Salary
$32,856 Yearly
$15.80 hourly
$26,000
10 %
$32,000
Median
$41,000
90 %

What Am I Worth?

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Patient Relations Representative Education

Patient Relations Representative Majors

17.7 %

Patient Relations Representative Degrees

Bachelors

43.9 %

Associate

23.6 %

High School Diploma

12.2 %

Top Colleges for Patient Relations Representatives

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

3. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

4. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

5. SUNY Stony Brook

Stony Brook, NY • Private

In-State Tuition
$9,625
Enrollment
17,407

6. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

7. Maria College of Albany

Albany, NY • Private

In-State Tuition
$15,140
Enrollment
876

8. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

9. Duke University

Durham, NC • Private

In-State Tuition
$55,695
Enrollment
6,596

10. Howard University

Washington, DC • Private

In-State Tuition
$26,756
Enrollment
6,166

Top Skills For a Patient Relations Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 21.2% of patient relations representatives listed patient care on their resume, but soft skills such as communication skills and computer skills are important as well.

Choose From 10+ Customizable Patient Relations Representative Resume templates

Zippia allows you to choose from different easy-to-use Patient Relations Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Patient Relations Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Patient Relations Representative Demographics

Patient Relations Representative Gender Distribution

Female
Female
82%
Male
Male
18%

After extensive research and analysis, Zippia's data science team found that:

  • Among patient relations representatives, 82.0% of them are women, while 18.0% are men.

  • The most common race/ethnicity among patient relations representatives is White, which makes up 60.9% of all patient relations representatives.

  • The most common foreign language among patient relations representatives is Spanish at 62.9%.

Online Courses For Patient Relations Representative That You May Like

Advertising Disclosure  The courses listed below are affiliate links. This means if you click on the link and purchase the course, we may receive a commission.
Operations and Patient Safety for Healthcare IT Staff
coursera

Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you'll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with a...

Applying Health Coaching in Patient Care
edX (Global)

For health practitioners, having knowledge of treatment protocols is not enough. They must be able to inspire behavior change in their patients. In order for the treatment to be effective patients must be empowered to implement therapeutic approaches in their lives. In this course, you will learn about health coaching, which is an effective method for helping patients change their behaviors. Health coaching uses a blend of evidence-based strategies, interventions and communication to actively...

Patient Safety
coursera

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians' mistakes, but from systemic problems - communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.\n\nThe Patient Safety & Quality Leadership Specialization covers t...

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Best States For a Patient Relations Representative

Some places are better than others when it comes to starting a career as a patient relations representative. The best states for people in this position are Alaska, New York, Massachusetts, and California. Patient relations representatives make the most in Alaska with an average salary of $45,891. Whereas in New York and Massachusetts, they would average $43,066 and $42,910, respectively. While patient relations representatives would only make an average of $42,425 in California, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Alaska

Total Patient Relations Representative Jobs:
129
Highest 10% Earn:
$51,000
Location Quotient:
1.06 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Massachusetts

Total Patient Relations Representative Jobs:
1,441
Highest 10% Earn:
$55,000
Location Quotient:
1.07 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. New York

Total Patient Relations Representative Jobs:
2,082
Highest 10% Earn:
$57,000
Location Quotient:
1.11 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Patient Relations Representatives

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Top Patient Relations Representative Employers

Most Common Employers For Patient Relations Representative

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1Grand Rapids Ophthalmology$44,256$21.289
2Medical College of Wisconsin$39,976$19.2223
3Houston Healthcare$34,696$16.686
4DentalOne Partners$34,695$16.6810
5Halifax Regional Hospital Incorporated$34,596$16.635
6Providence Service$34,033$16.366
7North Country HealthCare$33,868$16.2862
8Providence Medical Group$33,358$16.0462
9Providence Health & Services$33,259$15.9940
10Apria Healthcare$33,249$15.996