Find The Best Patient Relations Representative Jobs For You

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Average Salary
$28,088
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
35,325
Job Openings

Patient Relations Representative Careers

Patient relations managers act as the representative of the organization to handle inquiries and comment and complaints of patients.

You must be able to adapt, think fast on your feet, regard a patient as an appreciated client, and ensure that they are handled easily and efficiently. You will have to be relaxed at a high pace. You ought to be able to clarify payment plans and insurance in addition to addressing complaints or problems of patients.

You require three years of prior experience in the field to become a human resources administrative assistant. Established experience as a relations managers or supervisor raises your odds of finding a position as an patient relations representative.

A patient relations representative usually gets average salaries ranging between $24,000 and $36,000 based on education and experience. However, this figure can vary significantly depending upon your experience, skills or organization.

There is more than meets the eye when it comes to being a patient relations representative. For example, did you know that they make an average of $13.5 an hour? That's $28,088 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Patient Relations Representative Do

There are certain skills that many patient relations representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.

When it comes to the most important skills required to be a patient relations representative, we found that a lot of resumes listed 21.2% of patient relations representatives included patient care, while 19.2% of resumes included customer service, and 13.3% of resumes included medical records. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the patient relations representative job title. But what industry to start with? Most patient relations representatives actually find jobs in the health care and education industries.

How To Become a Patient Relations Representative

If you're interested in becoming a patient relations representative, one of the first things to consider is how much education you need. We've determined that 36.1% of patient relations representatives have a bachelor's degree. In terms of higher education levels, we found that 6.0% of patient relations representatives have master's degrees. Even though some patient relations representatives have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a patient relations representative. When we researched the most common majors for a patient relations representative, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on patient relations representative resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a patient relations representative. In fact, many patient relations representative jobs require experience in a role such as customer service representative. Meanwhile, many patient relations representatives also have previous career experience in roles such as administrative assistant or receptionist.

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Average Salary
$28,088
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
35,325
Job Openings

Patient Relations Representative Career Paths

Top Careers Before Patient Relations Representative

Top Careers After Patient Relations Representative

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Patient Relations Representative

Patient Relations Representatives in America make an average salary of $28,088 per year or $14 per hour. The top 10 percent makes over $33,000 per year, while the bottom 10 percent under $23,000 per year.
Average Salary
$28,088

Best Paying Cities

City
ascdesc
Average Salarydesc
Kingman, AZ
Salary Range24k - 34k$29k$29,489
Chapel Hill, NC
Salary Range24k - 34k$29k$29,203
Charlottesville, VA
Salary Range23k - 33k$28k$27,665
$23k
$34k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Patient Relations Representative
Patient Relations Representative
State of North Carolina
State of North Carolina
03/25/2021
03/25/2021
$31,20003/25/2021
$31,200
Patient Relations Representative
Patient Relations Representative
University of Virginia
University of Virginia
03/22/2021
03/22/2021
$37,58703/22/2021
$37,587
Patient Relations Representative
Patient Relations Representative
Aerotek
Aerotek
01/28/2021
01/28/2021
$41,74001/28/2021
$41,740
Scheduling Representative, Patient Relations & Financial Services
Scheduling Representative, Patient Relations & Financial Services
University of Pennsylvania
University of Pennsylvania
01/27/2021
01/27/2021
$32,22301/27/2021
$32,223
Patient Relations Representative (East)
Patient Relations Representative (East)
North Country Healthcare
North Country Healthcare
12/19/2020
12/19/2020
$31,30512/19/2020
$31,305
See More Recent Salaries

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Patient Relations Representative Demographics

Gender

female

76.9 %

male

19.8 %

unknown

3.3 %

Ethnicity

White

61.3 %

Hispanic or Latino

19.7 %

Black or African American

9.9 %

Foreign Languages Spoken

Spanish

62.9 %

Cantonese

5.7 %

French

5.7 %
See More Demographics

Patient Relations Representative Education

Majors

Business
16.8 %

Degrees

Bachelors

36.1 %

Certificate

23.5 %

Associate

18.9 %

Top Colleges for Patient Relations Representatives

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. California State University - Bakersfield

Bakersfield, CA • Public

In-State Tuition
$7,309
Enrollment
9,142

3. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

4. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

5. SUNY Stony Brook

Stony Brook, NY • Public

In-State Tuition
$9,625
Enrollment
17,407

6. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

7. Maria College of Albany

Albany, NY • Private

In-State Tuition
$15,140
Enrollment
876

8. University of Minnesota - Twin Cities

Minneapolis, MN • Public

In-State Tuition
$14,760
Enrollment
31,451

9. Duke University

Durham, NC • Private

In-State Tuition
$55,695
Enrollment
6,596

10. Howard University

Washington, DC • Private

In-State Tuition
$26,756
Enrollment
6,166
See More Education Info
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Full Time
Part Time
Internship
Temporary

Top Skills For a Patient Relations Representative

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 21.2% of patient relations representatives listed patient care on their resume, but soft skills such as communication skills and computer skills are important as well.

Best States For a Patient Relations Representative

Some places are better than others when it comes to starting a career as a patient relations representative. The best states for people in this position are Alaska, New York, California, and North Dakota. Patient relations representatives make the most in Alaska with an average salary of $42,257. Whereas in New York and California, they would average $38,626 and $37,942, respectively. While patient relations representatives would only make an average of $37,489 in North Dakota, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. North Dakota

Total Patient Relations Representative Jobs:
135
Highest 10% Earn:
$47,000
Location Quotient:
0.99
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. New York

Total Patient Relations Representative Jobs:
2,082
Highest 10% Earn:
$55,000
Location Quotient:
1.11
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Alaska

Total Patient Relations Representative Jobs:
129
Highest 10% Earn:
$44,000
Location Quotient:
1.06
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Patient Relations Representative Employers

1. Providence Medical Group
4.6
Avg. Salary: 
$28,517
Patient Relations Representatives Hired: 
62+
2. Providence Health & Services
4.2
Avg. Salary: 
$30,859
Patient Relations Representatives Hired: 
39+
3. Sarasota Memorial Hospital
4.0
Avg. Salary: 
$30,130
Patient Relations Representatives Hired: 
12+
4. Providence Health System
3.8
Avg. Salary: 
$29,467
Patient Relations Representatives Hired: 
11+
5. Northside Hospital
4.4
Avg. Salary: 
$30,074
Patient Relations Representatives Hired: 
11+
6. Dental One
3.9
Avg. Salary: 
$29,980
Patient Relations Representatives Hired: 
10+
Updated October 2, 2020