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Patient relations representative education requirements
Updated January 8, 2025
4 min read
There are several educational requirements to become a patient relations representative. Patient relations representatives usually study health care administration, business, or psychology. 44% of patient relations representatives hold a bachelor's degree, and 24% hold an associate degree. We analyzed 889 real patient relations representative resumes to see exactly what patient relations representative education sections show.
The most common colleges for patient relations representatives are the University of Phoenix and the University of Phoenix.
There are also many online patient relations representative courses to help get the education required to be a patient relations representative.
There are certain patient relations representative certifications that you should consider. These patient relations representative certifications include Certified Nurse Assistant (CNA) and Certified Medical Administrative Assistant (CMAA).
What education do you need to become a patient relations representative?
What degree do you need to be a patient relations representative?
- Bachelor's, 44%
- Associate, 24%
- High School Diploma, 12%
- Master's, 7%
- Other Degrees, 13%
What should I major in to become a patient relations representative?
- Business, 18%
- Psychology, 9%
- General Studies, 6%
- Other Majors, 46%
Most common colleges for patient relations representatives
| Patient relations representative common college | Percentages |
|---|---|
| University of Phoenix | 12.90% |
| Portland State University | 10.75% |
| University of Portland | 8.60% |
| University of North Carolina at Chapel Hill | 7.53% |
| North Carolina Central University | 6.45% |
Best majors for patient relations representatives
| Rank | Major | Percentages |
|---|---|---|
| 1 | Health Care Administration | 20.9% |
| 2 | Business | 17.7% |
| 3 | Psychology | 8.8% |
| 4 | General Studies | 6.2% |
| 5 | Medical Assisting Services | 5.0% |
Best colleges for patient relations representatives
The best colleges for patient relations representatives are University of Pennsylvania, Stanford University, and Northwestern University.
A patient relations representative with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for patient relations representatives. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become patient relations representatives.
1. University of Pennsylvania
Philadelphia, PA • Private
In-state tuition
$55,584
Enrollment
10,764
2. California State University - Bakersfield
Bakersfield, CA • Private
In-state tuition
$7,309
Enrollment
9,142
3. University of Southern California
Los Angeles, CA • Private
In-state tuition
$56,225
Enrollment
19,548
4. Stanford University
Stanford, CA • Private
In-state tuition
$51,354
Enrollment
7,083
5. SUNY Stony Brook
Stony Brook, NY • Private
In-state tuition
$9,625
Enrollment
17,407
6. New York University
New York, NY • Private
In-state tuition
$51,828
Enrollment
26,339
7. Maria College of Albany
Albany, NY • Private
In-state tuition
$15,140
Enrollment
876
8. University of Minnesota - Twin Cities
Minneapolis, MN • Private
In-state tuition
$14,760
Enrollment
31,451
9. Duke University
Durham, NC • Private
In-state tuition
$55,695
Enrollment
6,596
10. Howard University
Washington, DC • Private
In-state tuition
$26,756
Enrollment
6,166
20 best online courses for patient relations representatives
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1. Operations and Patient Safety for Healthcare IT Staff
Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you’ll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with...
2. Patient Safety
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.\n\nThe Patient Safety & Quality Leadership Specialization covers...
3. Speak Medical Spanish to Your Patients and Clients
Spanish essentials for healthcare; program teaches correct pronunciation, pain management and medication, among others...
4. HIPAA Compliance Complete Course
Protecting Patients and Practices...
5. Prehospital care of acute stroke and patient selection for endovascular treatment using the RACE scale
Acute stroke is a time-dependent medical emergency. In acute ischemic stroke, the first objective is to restore brain flow using sistemic thrombolytic treatment and, in patients with large vessel occlusion, by endovascular treatment. In hemorrhagic stroke there are also specific treatments that can improve the clinical outcome. The sooner the initiation of all these therapies the higher the clinical benefit. Thus, the organization of Stroke Code systems coordinated between emergency medical...
6. Health After Cancer: Cancer Survivorship for Primary Care
This course presents basic principles of cancer survivorship to primary-care physicians. Developed by a team of experts in caring for cancer survivors, and narrated by a primary-care physician, this course provides practical tips and tools that can be easily integrated into medical practice. You will learn about the complex physical and psychosocial needs and concerns of the growing number of cancer survivors, along with the key role that primary care physicians have in guiding these patients...
7. Value-Based Care: Managing Processes to Improve Outcomes
COURSE 3 of 7. This course is designed to introduce you to critical office-based processes that a value-based practice must manage in the drive towards improved patient outcomes. In Module 2, we’ll focus on office-based and clinical patient-based supporting functions. At every level in healthcare, guidelines, processes, and functions exist to improve outcomes, and following a consistent process will return the best effect. Refine your understanding of value and learn strategies to provide real...
8. Emergency Care: Pregnancy, Infants, and Children
Welcome to the final course of lectures in your quest to master EMT basics. In this course, we will cover some of the highest-stress patient populations: pregnant patients and kids, also known as pediatrics. To wrap up your EMT knowledge we will end this course with information about hazmat situations, extricating patients from tight spots and finally how you write a note about your patient care. You will learn to ensure it communicates what your assessment of the patient was, what...
9. Traditional herbal medicine in supportive cancer care: From alternative to integrative
Please join us for an exciting and innovative journey, examining one of the most important and often overlooked aspects of the oncology setting: Traditional Herbal Medicine in Supportive Cancer Care. This course is presented with short lectures offering a wide range of issues related to the principles and practice of herbal medicine in cancer care. The course includes interviews with leading world experts from the field of Integrative Oncology, from the U.S. and Canada, as well as Europe, the...
10. Addiction Treatment: Clinical Skills for Healthcare Providers
This course is designed with a singular goal: to improve the care you provide to your patients with substance use disorders. By delving into a model case performed by actors, seven Yale instructors from various fields provide techniques to screen your patients for substance use disorder risk, diagnose patients to gauge the severity of their use, directly manage treatment plans, refer out to treatment services, and navigate the various conditions that may limit your patient’s access to treatment...
11. Motivational Enhancement Techniques: Working with Patients with Opioid & Substance Use Disorders or High Risk Use MAT Waiver Training S...
WORKING WITH PATIENTS WITH SUBSTANCE USE DISORDERS OR HIGH RISK This optional online course opportunity is made possible through a joint partnership with University of Virginia School of Medicine (UVASOM) and Nursing (SON) and the American Academy of Addiction Psychiatry (AAAP), DATA 2000 sponsor. This content was created by the AAAP and has been used with permission. The course consists of one 1-hour session for healthcare providers who wish to enhance their effectiveness in treating high-risk...
12. Trauma Emergencies and Care
Welcome to Trauma Emergencies and Care. In this course, you will learn about some of the mechanics and physics of trauma on the human body, and how this can cause injury. You will continue to expand your new vocabulary with medical terminology, and learn how to describe the different injuries you may see. You will also learn about the trauma system itself- and when it is important to transport patients to a trauma center. Then we will dive into specific injuries based on what part of the body...
13. Palliative Care Always Capstone Course
The Palliative Care Always Capstone course is designed to let you test your knowledge about palliative and help others understand the value of palliative care, while showing your creative side. In this course, you will impact community awareness about palliative care, promote self-care and wellness, show-off your communication skills in a virtual environment, and finish the course off by proving your thoughts on ways to offer psychosocial support to a patient and family...
14. Intro to Improving the Patient Experience Through Analytics
This course is best suited for individuals currently in the healthcare sector, as a provider, payer, or administrator. Individuals pursuing a career change to the healthcare sector may also be interested in this course. In this course, you will have an opportunity to explore concepts and topics related to improving the patient experience and reducing pain points in healthcare processes through analytic and decision support frameworks. After learning about the problems facing patients in today's...
15. Medical Emergencies: Airway, Breathing, and Circulation
In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: 1) assess a basic medical patient 2) describe general pharmacologic principles and the skills associated with medication administration, 3) explain airway physiology, the assessment of the airway and available interventions for airway management, 4) identify, assess and formulate a plan to stabilize a patient with a...
16. Palliative Care Always
Palliative Care Always is a specialization for health care practitioners, patients and caregivers. We’ve designed this specialization to demonstrate how palliative medicine integrates with patient care, and to help you develop primary palliative care skills. Over the next five courses, you will develop skills in symptom management, goals of care and effective communication to improve the quality of life for patients and families suffering with serious illness. Our hope is that you feel...
17. Medical Emergencies: CPR, Toxicology, and Wilderness
In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: (1) Identify the signs and symptoms associated with a patient in shock, to describe the major categories of shock, to assess a patient with signs of shock and formulate a plan for treatment to stabilize the patient for transport, (2) Identify a patient in cardiac arrest and to describe the components of high performance CPR...
18. Engaging in Improving Patient Experience Through Analytics
This course is best suited for individuals currently in the healthcare sector, as a provider, payer, or administrator. Individuals pursuing a career change to the healthcare sector may also be interested in this course. This is the second part in a two-part course exploring concepts and topics related to improving the patient experience and reducing pain points in healthcare processes through analytic and decision support frameworks. In this course, you will survey the kind of data that is used...
19. Health for All Through Primary Health Care
This course explores why primary health care is central for achieving Health for All. It provides examples of how primary health care has been instrumental in approaching this goal in selected populations and how the principles of primary health care can guide future policies and actions. Two of the most inspiring, least understood, and most often derided terms in global health discourse are “Health for All” and “Primary Health Care.” In this course, we will explore these terms in the context...
20. COVID-19 Training for Healthcare Workers
COVID-19 is rapidly spreading across the globe and all providers must be prepared to recognize, stabilize and treat patients with novel coronavirus infection. Following completion of this short course physicians, nurses, and other healthcare professionals will have a unified, evidenced-based approach to saving the lives of patients with COVID-19, including those who are critically ill. Learning modules are broken into short videos presented in a richly illustrated and compelling manner. The...
Top 10 most affordable universities for patient relations representatives
The most affordable schools for patient relations representatives are California State University - Bakersfield, suny farmingdale, and baruch college of the city university of new york.
If the best universities for patient relations representatives are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for patient relations representatives.
1. California State University - Bakersfield
Bakersfield, CA • Private
In-state tuition
$7,309
Cost of attendance
16,714
2. SUNY Farmingdale
Farmingdale, NY • Private
In-state tuition
$8,306
Cost of attendance
16,091
3. Baruch College of the City University of New York
New York, NY • Private
In-state tuition
$7,262
Cost of attendance
14,046
4. University of Florida
Gainesville, FL • Private
In-state tuition
$6,381
Cost of attendance
21,034
5. California State University - Dominguez Hills
Carson, CA • Private
In-state tuition
$6,942
Cost of attendance
14,469
6. California State University - Long Beach
Long Beach, CA • Private
In-state tuition
$6,798
Cost of attendance
18,306
7. California State University - Los Angeles
Los Angeles, CA • Private
In-state tuition
$6,749
Cost of attendance
14,823
8. Florida International University
Miami, FL • Private
In-state tuition
$6,556
Cost of attendance
19,434
9. Lehman College of the City University of New York
Bronx, NY • Private
In-state tuition
$7,210
Cost of attendance
14,359
10. Clayton State University
Morrow, GA • Private
In-state tuition
$5,419
Cost of attendance
17,697
Top 10 hardest universities to get into for patient relations representatives
The hardest universities for patient relations representatives to get into are University of Pennsylvania, Stanford University, and Northwestern University.
Some great schools for patient relations representatives are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for patient relations representatives based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.
1. University of Pennsylvania
Philadelphia, PA • Private
Admissions rate
8%
SAT average
1,492
2. Stanford University
Stanford, CA • Private
Admissions rate
4%
SAT average
1,497
3. Northwestern University
Evanston, IL • Private
Admissions rate
8%
SAT average
1,508
4. University of Southern California
Los Angeles, CA • Private
Admissions rate
13%
SAT average
1,445
5. New York University
New York, NY • Private
Admissions rate
20%
SAT average
1,419
6. Vanderbilt University
Nashville, TN • Private
Admissions rate
10%
SAT average
1,514
7. Johns Hopkins University
Baltimore, MD • Private
Admissions rate
11%
SAT average
1,513
8. George Washington University, The
Washington, DC • Private
Admissions rate
42%
SAT average
1,380
9. Yale University
New Haven, CT • Private
Admissions rate
6%
SAT average
1,517
10. University of Rochester
Rochester, NY • Private
Admissions rate
29%
SAT average
1,422
Top 10 easy-to-apply-to universities for patient relations representatives
The easiest schools for patient relations representatives to get into are D'Youville College, mount saint mary's university, and gwynedd mercy university.
Some schools are much easier to get into. If you want to start your career as a patient relations representative without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for patient relations representatives.
1. D'Youville College
Buffalo, NY • Private
Admissions rate
100%
SAT average
1,072
2. Mount Saint Mary's University
Los Angeles, CA • Private
Admissions rate
84%
SAT average
1,031
3. Gwynedd Mercy University
Gwynedd Valley, PA • Private
Admissions rate
92%
SAT average
1,031
4. Felician University
Lodi, NJ • Private
Admissions rate
81%
SAT average
999
5. Barry University
Miami, FL • Private
Admissions rate
91%
SAT average
1,006
6. Oklahoma Wesleyan University
Bartlesville, OK • Private
Admissions rate
68%
SAT average
964
7. AdventHealth University
Orlando, FL • Private
Admissions rate
87%
SAT average
1,016
8. Presentation College
Aberdeen, SD • Private
Admissions rate
97%
SAT average
1,050
9. Ottawa University
Ottawa, KS • Private
Admissions rate
78%
SAT average
1,024
10. Saint Joseph's College of Maine
Standish, ME • Private
Admissions rate
84%
SAT average
1,069
Average patient relations representative salary by education level
| Patient relations representative education level | Patient relations representative salary |
|---|---|
| Master's Degree | $37,646 |
| High School Diploma or Less | $32,577 |
| Bachelor's Degree | $36,441 |
| Some College/ Associate Degree | $33,588 |
Patient relations representative education FAQs
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Updated January 8, 2025
Updated January 8, 2025