Patient representative job description

100% FTE, 40 hours per week. Shifts scheduled Monday through Friday between the hours of 8:00 AM - 4:30 PM. Hours may vary based upon operational needs of the clinic.

Pay :

Pay starts at $18.40 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Patient Scheduling Representative to:

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Education :

Minimum - High school diploma or equivalent.

Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.

Work Experience :

Minimum - Six (6) months of previous experience in an office or customer service environment.

Preferred - Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

UW Health Research Park Clinic - on Madison's west side, is an 84,000-square foot facility housing physician and rehabilitation professionals in Cardiology, Integrative Medicine, Orthopedics, Radiology, Spine and Sports Medicine. Our Fitness Center provides a resource for both working with patients while under our care and providing education after discharge. This environment creates many opportunities for face-to-face collaboration in the care of our patients.

Learn more about this opening

UW Hospital and Clinics benefits

Job Code:
#552481

Title:
Patient Communication Representative

Job Type:
Contract To Hire

Job Location:
Burnsville MN


Job Description:

Job description

We are currently hiring for a Medical Receptionist! Duties will consist of patient communication, insurance verification, working with prior authorizations, and other duties as assigned. Seeking a driven candidate who is interested in a fast-paced environment!

Pay Rate: $18.50 / hour

Location: Burnsville, MN

Requirements:

• Seeking a candidate that is looking for experience in the medical field before applying to Grad school

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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Company DescriptionThe Addison Group is a leading staffing firm based in Chicago, IL that specializes in connecting opportunities and candidates in Administration & HR, Engineering, Finance & Accounting, Financial Services, Healthcare, and Information Technology. Founded in 1999, Addison Group has now established a coast to coast presence, with 22 offices nationwide: Austin, Boston, Charlotte, Chicago (HQ), Cupertino, Dallas, Denver, Houston, Minneapolis, Nashville, New York, Oklahoma City, Philadelphia, Phoenix, Reston, Rockville, San Antonio, San Francisco, Schaumburg, Seattle, Tulsa, and Washington, DC.

Named a “Top 50” Fastest Growing Company, Addison Group continues to achieve success and growth while fostering a competitive yet team-oriented environment. Addison Group is an Inavero’s Best of Staffing winner for the past six years. Addison Group is focused on organic growth—each year we promote people from within to open new branches and lines of business. Addison Group is a team-oriented work environment with a work hard/play hard atmosphere—Addison has been recognized by many publications as one of the top best places to work for the past five years. Visit our website to learn more: addisongroup.com

As a Patient Representative for St. Jude Children's Research Hospital, you'll serve as the unofficial command center for productivity and flow in our clinics. In this role, you'll be the first point of contact for patients and families upon their arrival and and facilitate scheduling and operations to ensure their visit is smooth and efficient.The Patient Representative will be responsible for managing patient and family encounters smoothly and efficiently to maintain business operations and assure excellent customer service. A high priority is placed upon customer service and maintaining accurate billing information for Clinic Patients. Here at St. Jude, we set the standard in patient care, and we encourage applicants who match the caliber of our work. If you're a self-starter who welcomes challenge, thinks critically, and has energy and passion for people, we'd love to have you apply. Hours: 2:30pm - 11pm.
Minimum Education

* High School graduate or GED (General Education Development)
* Computer and business coursework or training required
* Associate's degree is preferred. Medical terminology preferred

Minimum Experience

* Four (4) years general office experience, with at least one-year electronic scheduling and billing experience is required with a high school diploma or equivalent
* No experience is required with an Associate's degree
* Customer experience required. Bilingual preferred

Required Credentials

* None

Other Credentials

* None

Other Information

St. Jude is an Equal Opportunity Employer

No Search Firms:

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.

COVID-19 vaccine:

St. Jude Children's Research Hospital has mandated the COVID-19 vaccine for all employees, excluding those with an approved medical or religious accommodation, as a condition of employment.