Pre-Licensed Representative - Onsite
Patient Representative Job In Richmond, VA
About TP
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
How do you become a Licensed Insurance Agent? Teleperformance offers a 5-day paid training to help you prepare for the State Insurance Exam.
What can you expect? Teleperformance will provide a trainer, learning tools, and cover the cost of your state exam!
After you pass the exam, Teleperformance will support you in obtaining your license in all the states/territories we operate in.
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
This position will be based on-site at our Richmond, Virginia location.
Your Responsibilities
As a Pre-Licensed Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
Handle and carefully respond to all customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information and treat it sensitively
Aim to resolve issues on the first call by being proactive
Appropriately communicate with customers
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
6 months customer service experience minimum
Over 18 years of age
Ability to type 25 wpm
High School Graduate or GED
Comfort with desktop computer system
Proven oral & written communication skills
6 months Call Center experience, preferred
Logical problem-solving skills
Availability to work various shifts
Ability to use Windows operating systems
Organization and work prioritization skills
Be One of Our People
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity Employer
Customer Service Representative
Remote Patient Representative Job
Job Opportunity: Customer Support Representative/Account Representative-Sr
Pay Rate: $20-21.99/hour
Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks starting after the New Year.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience.
Job Responsibilities for Client Support Service Professional:
Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency.
Assist with Cash Management products, online account access, mobile app usage, and general financial questions.
Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment.
Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team.
Benefits Info
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Customer Service Representative
Remote Patient Representative Job
Working under direct supervision, the Client Service Representative is an entry level position responsible for monitoring client custody operations and service levels.
The Client Service Representative also assists more senior team members with client conversions, reporting and analyses.
1. Client Service and Inquiry Response - Proactively respond to custody related client inquiries on a daily basis. - Work with internal departments to prioritize and resolve client requests and deliverables.
2. Technology and Innovation - Utilize relevant internal technology solutions to effectively manage client inquiries. - Introduce and familiarize clients with new technology, automation tools and products.
3. Risk Management and Control - Introduce and familiarize clients with new technology, automation tools and products. - Assist in maintaining and reporting on client service related metrics. - Participate in team based project work and audits. - Complete monthly reporting requirements.
Education level and/or relevant experience(s) - BA/BS degree or equivalent work experience.
Hybrid Schedule: The team is in the office Tuesday - Thursday, working from home on Mondays and Fridays
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Name: Vivek Rana
Email Address: *********************************
Job ID: 24-28722
Commercial Insurance Customer Service Representative
Remote Patient Representative Job
Lightship Insurance is a boutique insurance agency that does things differently than the competition.
We try to see things through the eyes of our clients. We are tenacious and work hard to provide our clients with the best insurance coverage possible at a reasonable premium. We like to have fun and engage with our clients and fellow teammates.
We are looking for an optimistic, detail-oriented commercial insurance professional to help service and grow our commercial lines book with a positive can-do attitude.
1) Service & cross sell commercial lines insurance book by monitoring expiration lists, requoting, working with standard markets and E&S insurance carriers.
2) Service Contractor book of business, including detailed endorsements requiring knowledge of contractor insurance.
3) Answer Phones and emails promptly and in a pleasant manner. Reply to day-to-day service requests from account managers and customers, including timely processing of new business, renewals, endorsements, audits, and cancellations, including Invoicing.
4) Certificate and endorsement processing, utilizing online company portals to efficiently quote, bind, and issue.
5) Utilize Gmail, G Drive and Ez Lynx efficiently.
6) Other miscellaneous tasks, we never get bored since there are always projects to work on.
Minimum Requirements:
*Commercial Insurance Customer Service experience a must
*Colorado Contractor Insurance Knowledge & Property a Huge Plus
*Optimistic Attitude, Team player and strong communicator
*Strong Working knowledge of email and computers
* EzLynx Management System experience a plus
*Detailed-oriented and great organization skills required
*If you want to be micro managed do NOT apply
Benefits and Perks:
Full time or part time, flexible starting hours (i.e. 8-4,9-5,10-6 your choice), flexible
Hybrid work, some from home some in the office, we are flexible
*Competitive Base Salary of $40,000 to $80,000 based on experience
*Excellent monthly bonus based on new business sales and rewrites (averages $5,000 to $15,000 in additional annual income)
*100% Paid Healthcare
*5 weeks of flexible time off per year, and additional 10 paid holidays,
*Third Friday of the month paid afternoon off.
* 401k plan with employer matching after 6 months.
*Awesome location in Central Denver, close to restaurants and businesses.
*Comfortable individual offices
*Life/Work Balance is important to us
*Smokers need NOT apply, owner has a severe smoke allergy.
Work from home options possible after training is completed
This Company Describes Its Culture as:
Detail-oriented -- quality and precision-focused
Outcome-oriented -- results-focused with strong performance culture
Stable -- traditional, stable, strong processes
People-oriented -- supportive and fairness-focused
Team-oriented -- cooperative and collaborative
Work Remotely
Hybrid
Job Types: Full-time, Part-time
Pay: $40,000.00 - $80,000.00 per year
Expected hours: 40 per week
Benefits:
401(k)
Flexible schedule
Health insurance
Paid time off
Shift:
Day shift
Education:
High school or equivalent (Required)
College Preferred
Experience:
recent business Insurance: 3 year (Required)
License/Certification:
Property & Casualty License (Required)
Work Location: In person & Remote
Customer Service Representative
Remote Patient Representative Job
As a Representative with our Customer Service team, you will engage with customers to troubleshoot basic technical issues and provide insights on Brivo's products and services. This role works with the second shift team: Monday - Friday, from 11:30 am - 8:00 pm EST. We welcome applications from US-based candidates who are local/hybrid, or fully remote and highly encourage candidates residing in the Mountain and Pacific time zones to apply.
Responsibilities
Act as a customer advocate, collaborating with internal teams to resolve issues promptly
Handle incoming cases, escalating when necessary to ensure timely resolutions
Respond to customer inquiries via phone, chat, and email, maintaining high efficiency
Document customer interactions and solutions in our case management system
Keep customers informed about critical updates and system change
Qualifications
2+ years of call center experience in a technical setting is required
Industry experience in physical security and access control is a plus
Proficiency in electronics, networking (TCP/IP), and a keen interest in cloud technology, SaaS, and IoT
Strong service orientation with a passion for delivering exceptional customer experiences
Ability to multitask, work independently, and contribute effectively to a team
Excellent problem-solving skills, organizational/time management abilities, and ownership of issues
Team-oriented with integrity, dependability, and adaptability
Empathetic listener with stress management capabilities
Excellent written and verbal communication skills with a knack for research
Bilingual fluency in English and Spanish is a plus
Familiarity with Salesforce or similar CRM platforms is a plus
Willingness to work occasional Saturdays and/or holidays is preferred
Employment offers are contingent upon: successfully passing a background and credit check; the ability to commit to an initial 5-week [paid] training schedule of M-F 9 am-5 pm EST; and the ability to travel to Bethesda, MD to attend New Hire Orientation
The expected total compensation package for this full-time, non-exempt position includes a base pay rate of $20.00 per hour. Individual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (includes base salary and, where applicable, may include incentive or overtime pay), Brivonians are eligible for benefits & perks (**************************** based on their work locations.
About Us
Brivo Systems LLC created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential, and large distributed enterprises. The company's comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Brivo's building access platform is now the digital foundation for the world's largest collection of customer facilities, protecting over 600 million square feet across 60+ countries. Brivo is privately held and headquartered in Bethesda, Maryland. Learn more at *************
Brivo is an Equal Opportunity/Affirmative Action Employer committed to providing an inclusive work environment. If you require reasonable accommodations during the application or interview process, please contact **************.
Patient Access Representative - 218994
Patient Representative Job In Manassas, VA
Are you currently in the job market for a full time role? Medix is hiring multiple Patient Access Specialists to work for a well known healthcare organization in Manassas, VA. Multiple shifts are available for this role. See below for more information on the position!
Job Overview:
The Registration Specialist will be working in the Emergency Department
This organization is looking to get people started ASAP!
Pay: 15/hr - 21/hr
Shifts Available: Shift 1: 11AM- 9:30 PM, Shift 2: 3:30 PM - 1:30 AM, Shift 3: Overnight shift
Job Requirements:
EMR Experience
Medical Administrative expereince
High School Diploma or GED
Great customer service skills
Must be able to be active and work on feet all day
Must know the difference between Medicade and Medicare
Must know a general overview of what HIPPA is and the rules of HIPPA
Job Responsibilities:
Demonstrates exceptional customer service both for in-person and telephone activities.
Demonstrates expected behaviors applicable to the Medical Center and Revenue Cycle access systems and policies procedures and guidelines.
Receives funds issues receipts balances cash journals and makes deposits.
Maintains current working knowledge; adheres to Revenue Cycle policies and procedures; performs problem-solving activities.
Performs area-specific support activities.
Demonstrates engagement in the work team and goals of the Revenue Cycle.
In addition to the above job responsibilities, other duties may be assigned.
Outreach Representative
Remote Patient Representative Job
Outreach Representative
REPORTS TO: Commuter Connect Program Manager
DEPARTMENT: CIRTA - Commuter Connect
Indianapolis, IN 46204
COMPENSATION: $42,000-55,000
ORGANIZATION:
Here at CIRTA / Commuter Connect we enjoy what we do, and have the opportunity to make a difference. We have a passion for helping people, promoting cleaner air initiatives and reducing traffic congestion in Central Indiana. Since CIRTA began in 2004, we've helped people find alternative ways to get to work other than driving alone; such as carpooling, biking, vanpooling, public transit or walking. We are proud to support 10 counties around Central Indiana including Boone, Delaware, Hamilton, Hancock, Hendricks, Johnson, Madison, Marion, Morgan, and Shelby county. We work as a small, but mighty collaborative team to ensure that individuals and employers are aware of our free transportation benefits; saving them money on gas, reducing wear-and-tear on their vehicles, reducing congestion on Central Indiana roads, aid in obtaining and retaining employees, and helping the environment. To learn more about us visit our website at ************* follow us on Facebook or on LinkedIn.
RESPONSIBILITIES:
The primary role of the Outreach Representative is to educate individuals, employees, employers and organizations within Central Indiana about the transportation benefits provided by CIRTA / Commuter Connect. They will be passionate about helping people find other ways to get to work, other than driving alone because they understand the benefits for the commuters and the environment. The Outreach Representative position is 40 hours per a week, reporting to the office in downtown Indianapolis a minimum of two days weekly to call prospective employers, follow up with existing partners, research and schedule events and more. The majority of time the Outreach Representative will be out in their assigned territory making connections with potential employers, strengthening connections with current employers, working outreach events such as parades, fairs, festivals, farmer's markets and employer events and attending networking events across Central Indiana. Hours will occasionally be flexed as a result of job demands, including for mandatory evening or weekend events.
DUTIES INCLUDE (but are not limited to):
· Prospect within CIRTA service area for participating employers and organizations
· Employ sales techniques to increase participation in Commuter Connect programs at businesses, government agencies and offices and other places of employment
· Manage existing accounts and grow employee participation with those accounts
· Deliver presentations to employer decision makers, employees, the commuting public, community, professional, social organizations, and other vested parties
· Assess the transportation needs of area businesses in order to gain their participation in ridesharing options
· Establish and train an Employee Transportation Coordinator (ETC) at each participating work site and maintain an ongoing relationship with each ETC
· Work with participating employers to implement commuter benefits program, including commuter fringe benefits programs
· Assist participating employers in establishing incentives to increase employee participation at their work site
· Conduct marketing events and promotions to increase awareness and participation in alternative modes of transportation
· Actively participate in local networking organizations
· Establish partnerships with property management groups, community, and professional organizations
· Take advantage of local market conditions to increase program penetration
· Other duties as assigned
· Some weekends and evenings will be required each month to be present at outreach and networking events
MINIMUM REQUIREMENTS:
· Completion of an Associates Degree, or equivalent experience
· Availability to work an 8-hour shift between the hours of 7:30am and 6:00pm Monday through Friday
· Availability to flex their time to promote CIRTA/Commuter Connect at mandatory outreach and networking events during some evenings and weekends
· Access to reliable Internet connection if remote work should be required
· Must have a valid Indiana driver's license and access to an automobile for use during work hours.
ESSENTIAL SKILLS AND TRAINING:
· Proficient in Microsoft Office (specifically Outlook, Word, Excel and PowerPoint); and able to quickly learn web-based applications
· Strong interpersonal communication, persuasion and problem-solving skills
· Comfortable and adept at making presentations to small and large audiences
· Articulate, persistent, performance driven, and results oriented
· Organized, punctual and a self-starter who can work with minimal supervision
· Experience in customer service and responding to customer inquiries
· Personable, outgoing personality
· Bi-lingual in Spanish desired, but not required
· Able to interact well with people of all backgrounds and be a team player
· Have a sense of humor, and unwavering positive attitude
· Desire to receive feedback, and to continue to learn and improve
BENEFITS*
· Free parking pass in a covered garage
· Personal office space
· Laptop Provided
· Cell Phone Provided
· Generous Paid Time Off accrual
· 7 Paid Holidays
· 7 Floating Holidays
· Medical/Dental/Vision Options (partially paid for by employer)
· Employee Assistance Programs (employer paid)
*All benefits are subject to change and are not guaranteed until an offer is made.
For questions or to submit your resume, please email Assistant Director, Amanda Meyer at ***************. Resumes will be accepted until Sunday, February 2nd or until the position is filled.
The availability of this position is contingent upon continued revenue from grants and other sources and employment in this position is at-will. CIRTA is an equal opportunity employer.
Customer Service Sales Representative
Patient Representative Job In Sterling, VA
Why You Want To Work Here:
Great opportunity to join a dynamic sales team that seeks a motivated and results-driven Customer Service/Sales Coordinator. The ideal candidate will be responsible for managing client accounts, driving sales growth, and building strong relationships with customers. This role requires a blend of technical knowledge and sales expertise, making it essential for candidates to possess strong communication skills and the ability to analyze customer needs effectively.
Responsibilities of the Customer Service/Sales Coordinator:
Develop and maintain relationships with existing clients while identifying opportunities for upselling and cross-selling.
Conduct warm calls to potential clients, presenting our products and services effectively.
Lead negotiations with clients to close sales deals that meet both customer needs and company goals.
Analyze market trends and customer feedback to inform sales strategies and improve service offerings.
Collaborate with the marketing team to create targeted campaigns that drive lead generation.
Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Prepare and deliver presentations to clients showcasing product features and benefits.
Maintain accurate records of sales activities, client interactions, and account status in the CRM system.
Qualifications of the Customer Service/Sales Coordinator:
Proven experience in account management or technology sales is preferred.
Strong background in technical sales with the ability to communicate complex information clearly.
Demonstrated leadership skills with a focus on achieving sales targets.
Excellent negotiation skills with a track record of closing deals successfully.
Ability to analyze data and market trends to make informed decisions that drive sales growth.
Proficient in using CRM software and other sales tools to manage accounts effectively.
Customer Service Representative
Patient Representative Job In Fredericksburg, VA
HomeServices Insurance an affiliate of HomeServices of America/ Berkshire Hathaway Companies is hiring for a experienced & licensed Property and Casualty Customer Service Representative! This position is located in Fredericksburg, VA. We are looking for insurance driven individuals who want to thrive in growing environments and establish rapport! The position is full time 40 hours a week, hybrid mode (2 days in office, 3 days work from home).
This position provides day-to-day service and support to new and existing clients such that objectives for profitability and growth are met.
Job Duties and Responsibilities
(Essential Job Functions)
1. Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness.
Research and answer calls from clients, underwriters and third parties.
Advise clients regarding insurance coverage and risk management issues.
Process policy changes and cancellations.
Handle claims and billing inquiries.
Foster and maintain good working relationships with insurance companies and underwriters.
2. Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling.
3. Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to the department manager.
4. Perform any additional responsibilities as requested or assigned.
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Qualifications
Education:
High School Diploma or equivalent work experience and knowledge.
Experience:
Two years successful servicing experience with independent agency (or equivalent).
Knowledge and Skills:
Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes.
Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance.
Excellent analytical, problem-solving, and decision-making skills.
Excellent oral, written, and interpersonal communication skills.
Proven automation, time management, and organizational skills.
Familiarity with risk assessment and risk management techniques.
Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
Property and Casualty License
Wage: $23.50-28.70 hourly; actual wage is based upon education and experience. Potential for formulary incentive plan/discretionary bonus, based on financial results.
Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Effective January 1, 2025, minimum and maximum annual salary or hourly range of compensation (or fixed pay rate if applicable) for a job opportunity, based on the employer's good faith estimate at the time of posting the job advertisement
General description of all benefits and other compensation to be offered to a hired applicant, including but not limited to health and retirement benefits
Equal Opportunity Employer
If you are interested in this opportunity, please apply here or send your confidential resume to ************************** - TA Specialist/ Human Resources at HomeServices of America - Shared Success Center.
Customer Service Representative
Remote Patient Representative Job
We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.\
Pay $18 (Monday-Friday Day Shift)
Work Environment: In-office training for about 2-3 weeks. After successful training this position will become work from home (remote)
Additional Info:
Must have reliable transportation and home internet access
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Excellent communication skills and Microsoft Office Suite
Field Scheduler
Patient Representative Job In Emporia, VA
We are currently hiring a Field Scheduler for our client in Emporia, VA. Job duties / responsibilities are listed below.
Develop Capital Project schedules for Project Construction. Create cohesive work schedules by working closely with Project Management, Station Management, other departments, and various contractors responsible for construction of large generation projects. Must be able to create schedules utilizing a variety of scheduling tools such as Primavera P6, SAP, Microsoft Project, etc.
Responsibilities:
• Ensure all projects are executed with Safety and Environmental Compliance as the primary focus of all personnel supporting his/her projects.
• Provide Project Management with current and accurate project schedules. Develop and be willing to provide recommendations to improve project schedules and project planning standards. Help coordinate work and resources with various station/department groups, and meet with vendors and supervisors, as necessary, to ensure that requirements and work needs are being addressed.
• Keep the schedules current and accurate by walking down the project site
• Utilize various scheduling techniques to include Critical Path management, resource management/leveling, pert charts, cost management, etc. as requested.
• Identify requirements and conduct planning and scheduling meetings with various departments to ensure that scheduling activities are properly identified, integrated and resources leveled. Prepare, conduct, and lead project meeting discussions to communicate scope and schedule status in an organized and professional atmosphere.
• Maintain and analyze work progress and effectiveness within and in accordance with the schedule.
Qualifications:
• A minimum of 3 years required in project/outage planning and/or scheduling in an industrial environment (utility environment preferred). • Considerable knowledge of company used and industrial scheduling software (such as Primavera P6, SAP, MS Project, etc.).
• Detailed knowledge of power stations and plant systems with related work experience.
• Detailed knowledge of work control processes.
• Strong Project Management techniques and skills.
• Effective communication skills, both orally and in writing.
• Skilled in leading and fostering cooperation without formal authority.
• Skilled in scheduling techniques to include Critical Path management, resource management/leveling, pert charts, cost management, etc.
• Skilled in the use of a personal computer, to include reasonable experience with the Microsoft Office fleet of software (i.e. MS Excel, MS Access, MS Word, MS Outlook, etc.).
• Ability to translate plans into schedules.
Administrative: The PS will self-manage travel between assigned sites as required, if multiple sites are included in the job posting specifics.
Patient Care Coordinator
Remote Patient Representative Job
Plastic Surgery busy practice is looking for a super star Sales Executive/Patient/Surgical Coordinator to join the team. Excellent communication, customer service and team building skills required. Bilingual (Spanish and English) required. We are looking for someone that's driven and self motivated that loves to work as part of a team. Individuals with a positive attitude, growth mindset and sales experience in any industry encouraged to apply! We can teach the rest. Experience in aesthetics preferred, but not required. Company offers base salary, commission and benefits. Full time position. Can work from home 2 days a week after 90 day probation/training period.
Making 50-100 calls a day, must be passionate about Aesthetics, work ethic and a team player. Top tier university bachelor's degree required. Potential salary of 100 to 150 K between base salary and incentives.
Customer Service Representative
Remote Patient Representative Job
Garnet River is a full-service information technology company that customizes solutions for its clients. We solve challenges through staff augmentation, project-based teams, and technical solutions. Our staffing division works as a recruiting arm for technical companies in the region and across the country. Clients turn to us to help them find talent.
We are currently seeking Customer Service Representatives for an international company that operates within the transportation industry. The Representative will provide a service to customers who require assistance with issues involving their E-Z Pass accounts. The Customer Service Representative will be responsible for providing professional, knowledgeable, and courteous call support to all cardholders, patrons, and transit operators. This position typically works under close supervision and direction. This position is remote based out of Tullahoma, Tennessee.
Essential Job Duties & Responsibilities:
• Answers all incoming phone calls from customers.
• Processes all fax and email inquiries.
• Performs all assigned tasks as quickly and accurately as possible.
• Follows all established policies, procedures, and written/verbal instructions.
• Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible.
• Answers all inquiries related to New Hampshire E-Z Pass
Minimum Job Requirements:
• High school degree, or equivalent, plus three years' experience in a Customer Service/Call Center.
• Must possess a positive attitude.
• Must excel in a fast-paced environment.
• Able to work and respond in a high-volume situation.
• Willing to work extended hours.
• Ability to type 40 plus words per minute (WPM).
• Proficient in Microsoft Office
Pay Rate: $14.00
Garnet River LLC is an Equal Employment opportunity/Affirmative Action (EEO/AA) employer. Minorities/Female/Disabled/Veteran (M/F/D/V)
Customer Service Representative
Patient Representative Job In Fairfax, VA
Answers incoming telephone calls and chat communications, assessing the customer's needs and responding to inquiries by providing requested/applicable information. Record all information in CHEMTREC's Customer Relationship Management (CRM) application.
Provides customer support during the sign-up process, to include, general account information, SDS submission process, and payment status. This includes technical assistance for our registrants accessing our systems through the internet.
Maintains and updates customer account information through customer communications, both through incoming requests and proactive communications out to CHEMTREC's existing customer base.
Provides customers with billing and account related information when requested along with service reports for the suite of CHEMTREC's products and services.
Receives, processes and maintains customer SDS information provided to CHEMTREC. Utilize SharePoint along with other related technologies and custom programs to manage the SDS provided to CHEMTREC by customers.
Assists customers by delivering the suite of products and services offered by CHEMTREC.
Builds and maintains effective working relationships with appropriate internal staff and external contacts including, but not limited to customers, vendors, business partners, prospects, emergency response community, and agencies.
Performing other duties as assigned.
Qualifications
Required
Associate's degree in a relevant field or two years progressive work experience.
Ability to manage and prioritize multiple projects and tasks, with minimal supervision, exercising sound judgment.
Demonstrated ability to work independently on a variety of complex matters simultaneously while also working in a team environment.
Strong written and oral communication skills as well the ability to listen and communicate with both technical and non-technical customers effectively and provide appropriate solutions.
Working knowledge of Microsoft Office including Outlook, Word, Excel, and PowerPoint.
Ability to work flexible hours as well as a rotating schedule and non-core business hours.
Preferred
Bachelor's degree.
Corporate or for-profit work experience.
Experience with MS Dynamics CRM and MS SharePoint.
Knowledge of database and document management concepts, including information retrieval practices.
Commercial Lines Customer Service Representative
Patient Representative Job In Danville, VA
Since 1891, Burton & Company has been helping secure quality insurance for individuals, families and businesses. We are a community-first company, valued for our business sense, insurance savvy and dedication to our clients. We prioritize customer engagement to learn how we can provide the best coverage options to meet your unique needs and budget. Working with top-rated insurance providers, our friendly staff guides customers through the entire coverage process and is committed to answering all of your insurance questions, because we care. Our focus on community, customized services, and the right coverage makes us the agency of choice for so many friends and neighbors.
Job Description:
Are you a successful Commercial Lines Customer Service Representative seeking a new career home? If so, then we want to talk to you! The agency is looking for an experienced Commercial Lines Customer Service Representative to join the team. The successful candidate will be responsible for maintaining strong relationships with current clients and growing the book of business through new client service.
The ideal candidate will have a solid foundation in commercial lines insurance account management. The candidate will work to meet the overall insurance needs of our commercial customers, helping to retain and grow our commercial lines book of business.
Responsibilities: The candidate must:
Deliver highly professional and responsive service to a dedicated book of commercial accounts
Handle all in-house account renewals, including binding coverage, renewal proposals, checking policies for accuracy, and invoicing
Respond promptly and effectively to client requests and resolve complex coverage and underwriting issues
Support and prepare clients for renewal and maintain strong client relationships
Anticipate, respond to, and follow up on all existing client needs
Follow department policies/procedures and prioritize tasks based on established guidelines
Effectively manage multiple responsibilities simultaneously with minimal supervision
Stay current on industry changes and maintain continuing education
Display a positive, helpful attitude to help create a friendly environment for clients and co-workers
Requirements: The candidate will:
Hold a P&C license, ACSR, AAI or CIC professional designation strongly preferred
Have previous customer service experience; 2-3 years experience handling commercial accounts strongly preferred
Have a Bachelor's Degree or comparable work experience
Be people-oriented, client focused, and professionally assertive in developing new client relationships and servicing existing clients
Possess outstanding organizational skills with an ability to manage and multiple complete difficult assignments without direct supervision
Demonstrate sound business judgment, strong decision making, superior written and verbal communication skills
Have excellent time management skills with a personal accountability mindset
Thrive in a team environment and be a positive team player
Have technology and computer proficiency including agency management systems and Microsoft Office Suite; Salesforce experience strongly preferred
Please, no calls to Burton & Company.
Scheduling Specialist
Patient Representative Job In Norfolk, VA
Scheduling Specialist - Build Tomorrow's World Today!
$150,000+
Are you a detail-oriented professional who thrives on bringing order to complex projects?
Do you want to work for a company that values innovation, collaboration, and your unique skills?
We're not just building infrastructure - we're building the future.
We're seeking a Scheduler who can bring their expertise to a dynamic and growing team. Whether you're currently working with another industry leader, we understand your talent and offer a unique opportunity to elevate your career.
Why Choose Them?
Exciting Projects: Work on some of Virginia's most ambitious and transformative infrastructure projects.
Empowered Team Culture: Collaborate with forward-thinking professionals who value your ideas and contributions.
Career Growth: The organization invests in people, offering training, mentorship, and clear pathways for advancement.
Industry-Leading Benefits: Competitive compensation, comprehensive benefits, and programs designed to help you thrive professionally and personally.
What You'll Do as a Scheduler:
Develop and maintain project schedules for multi-billion-dollar infrastructure projects.
Collaborate closely with project managers, engineers, and stakeholders to ensure timelines are met.
Analyze project progress and provide solutions to optimize efficiency.
Utilize industry-leading software (e.g., Primavera P6) to keep projects on track and on budget.
What We're Looking For:
Proven experience in construction scheduling (preferably from leading companies)
Proficiency with scheduling tools like Primavera P6.
Strong analytical and communication skills, with the ability to manage multiple priorities.
A passion for infrastructure and a desire to make a lasting impact.
Join and Shape the Future
We recognize that top talent like you is the key to our client's success. Join and be part of a company where your expertise will not only be valued but celebrated.
Take the Next Step in Your Career - Apply Today!
Submit an application using the onscreen button, or send a copy of your resume to Connor at ***************************************.
Customer Service Representative
Remote Patient Representative Job
· Handle heavy phone traffic for departments Citywide.· Perform routine office duties, including but not limited to, providing phone, electronic and face-to-face support to customers, appropriately directing internal and external customers, processing drop box payments, posting payments and handling incoming and outgoing mail.· Assist with interdepartmental cash and reporting/tracking functions.· Process internal and external customer requests, including but not limited to, utility account connects, disconnects, and transfers and billing, rate, calculations, and payment arrangements.· Receive, maintain, and account for monies for utilities; provide payment receipts.· Account for and balance cash drawer daily, prepare daily deposit for the bank and ensure compliance with the City of Denton and Customer Service internal cash handling policies; keep accurate records and update personal data on accounts in the billing, as needed.· Process commercial account set ups; validate Tax IDs.· Explain available solid waste services, calculate associated costs, and complete service contracts; generate and process solid waste work orders; maintain and file contracts in an organized manner.· Process, logs, and files water leak adjustment and leak check requests.· Assist with projects and performs back-office assignments, as needed.· Assist peers with questions, errors, and escalated customer issues.· Serve as a back-up to Customer Service Rep II in their absence.
SUPERVISORY/BUDGET RESPONSIBLITIES
· None.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EDUCATION, EXPERIENCE AND LICENSES/CERTIFICATIONS· High School diploma or equivalent; and,· One (1) year customer service experience; and,· Six (6) months of cash handling experience,OR· Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job. REQUIRED SKILLS/ABILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:· Knowledge of applicable laws and regulations, as well as City of Denton policies and procedures.
Skill in identifying moderate problems and implement solutions.
· Skill at an intermediate level, working with Microsoft Office 365, and other software systems to complete work.
Skill in interpersonal relationships, including using tact, patience, and courtesy.
· Skill in providing exceptional service to internal and external customers.· Ability to establish and maintain effective interpersonal relationships.· Ability to be flexible and adaptable to changing work environment to facilitate/accomplish needed activities.· Ability to document all adjustments necessary and approved to complete the project.
Ability to communicate effectively, both in oral and in written forms, speak publicly, and listen intently to other points of view.
Ability to work independently to manage multiple work tasks while balancing competing priorities with attention to detail and in a fast-paced environment.
· Ability to establish and maintain effective interpersonal relationships.· Ability to accurately prepare and maintain records, files, and reports.· Ability to handle records and moderate situations of a confidential nature.· Ability to handle difficult and stressful situations with professional composure and confidentiality.· Ability to meet Quality Assurance Requirements and other key performance metrics for the call center operations. CONDITIONS OF EMPLOYEMENT· Must have and maintain a valid Class “C” Driver's License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver's license and state required minimum automobile liability insurance within 90 days of hire per state law).· Must pass a drug test, driver's license check, criminal history background check, and social security number verification.· Must be able to work Departmental published hours of operation. SAFETY· Perform preventive maintenance on tools and equipment; ensure equipment is in safe operating condition.· Follow established safety procedures and techniques to perform job duties including lifting and climbing; operate tools and equipment according to established safety procedures.· Promptly report unsafe conditions in work area and/or any conditions that are not immediately correctable to supervisor. WORKING CONDITIONS/PHYSICAL REQUIRMENTS· Safety Sensitive (Subject to random drug testing): No· Tools/Equipment Used: Standard office equipment, including computer and peripherals, internet access to access the City of Denton secure virtual network.· Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.· Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.· Lifting: Occasional lifting and carrying less than 10 pounds· Environment: Works in an office and/or home-office setting with dedicated work area free from interruptions; occasionally requires irregular and/or prolonged hours.· Travel: Travels to City of Denton buildings and professional meetings as required.· Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work after normal business hours to complete daily tasks. May work from home for as much as 90% of scheduled hours with supervisor approval, based on business necessity.· Mental Demands: Maintains emotional control under stress; works with frequent interruptions. CORE VALUES· Inclusive· Collaborative· Service-Oriented· Strategically Focused· Fiscally Responsible
Customer Service Account Representative
Patient Representative Job In Roanoke, VA
The Bill Meador Insurance Agency is a locally owned, award-winning independent agency in Roanoke, VA, specializing in auto, home, life, and business insurance. Representing various providers like Erie, Progressive, Travelers, Allstate, and more, our goal is to offer competitive pricing and coverage options for our clients, and to be a local resource for their insurance needs.
Role Description
This is a full-time on-site role for a Customer Service Account Representative at the Bill Meador Insurance Agency in Roanoke, VA. The representative will be responsible for ensuring customer satisfaction, managing accounts, initiating new accounts, and providing exceptional customer service on a daily basis.
Qualifications
Customer Service Representatives and Customer Service skills
Strong Communication skills
Experience in Account Management
Ability to prioritize and multitask
Problem-solving and conflict resolution skills
Excellent attention to detail
Knowledge of insurance products and regulations is a plus
Previous experience in a similar role is preferred
Customer Service Representative
Patient Representative Job In Norfolk, VA
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Work with internal departments to meet customer's needs
Data entry in various platforms
Participate in ongoing client status calls and implementation calls to review, understand and provide guidance on payroll set up and identify and resolve potential issues
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Front Office Specialist
Patient Representative Job In Alexandria, VA
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit *************************
A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. The Front Office Specialist will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
Responsibilities
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
Provide exceptional customer service during every patient encounter (in person or via phone).
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Answer phones (both external and internal); assure prompt, courteous service at all times
Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
Double check insurance authorizations to ensure completion and build accurate flow sheets
Knowledge of common fees charged for common visits
Check out patients and collect correct payments
Manage patient flow in the office
Complete daily reconciliations / close day / countdown cash drawer
Comply with all company policies and procedures including HIPAA
General office duties and cleaning to be assigned by manager
Other Skills and Abilities
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Ability to work weekends when applicable
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Ability to interact with all levels of employees in a courteous, professional manner at all times
High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
Requirements:
Basic computer skills
Ability to read, analyze and interpret information
Favorable result on Background Check
Must have own vehicle and be insured, licensed driver in current state of residence
Must be at least 18 years of age
Preferred Knowledge/Skills/Abilities:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
HIPPA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPPA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures.
Physical Requirements:
Regular bending, lifting, carrying, reaching and stretching
Ability to move throughout the office
Ability to remain standing for long periods of time
Lifting heavy boxes and accessing high shelves
If you need help performing these functions of your job, please contact the supervisor so that we may engage in the interactive process with you and find reasonable accommodation.
Work Environment:
Problem solves, reasons and resolves issues effectively
Use independent judgment and discretion
Meet customer expectations
Work under stress with interruptions and deadlines
Use computer effectively and view computer screen
Exhibit empathy in all situations
Work changing schedules to meet business demands
Benefits:
Medical, Vision, Dental
401k + Employer Matching
Paid Time Off, Holidays
Competitive Base Pay + Bonus
Optical Education Reimbursement
Paid Maternity Leave
If you need assistance with this application, please contact **************. Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
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