Research Summary. We analyzed 2,239 patient representative resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Carenow and Laboratory Corporation of America Holdings. Here are the key facts about patient representative resumes to help you get the job:

  • The average patient representative resume is 337 words long
  • The average patient representative resume is 0.7 pages long based on 450 words per page.
  • Patients is the most common skill found on a patient representative resume. It appears on 27.9% of resumes.
After learning about how to write a professional patient representative resume, you can make sure your resume checks all the boxes with our resume builder.


Patient Representative Resume Example

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Zippia allows you to choose from different easy-to-use Patient Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Patient Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Patient Representative Resume

What Should Be Included In A Patient Representative Resume


1. Add Contact Information To Your Patient Representative Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Patient Representative Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Patient Representative Resume Relevant Education Example #1

Bachelor's Degree In Business 2014 - 2016

San Jose State University San Jose, CA

Patient Representative Resume Relevant Education Example #2

Bachelor's Degree In Health Care Administration 2014 - 2016

Florida International University Miami, FL


3. Next, Create A Patient Representative Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Patient Representative Skills For Resume

  • Check-In Skills

    Check-in is the hospital process of registering new patients to the hospital database. It also refers to where patients get their information registered or where patient's kin check for their patient's whereabouts.

  • Patient Care Skills

    Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

  • Patient Demographics Skills

    Patient demographics carry basic information about a patient admitted to a healthcare facility. These demographics help in patient identification and allow the hospital management to categorize the information. This characterization helps in making the process of statistical analysis easy. Patient demographics normally include; date of birth, gender, ethnicity, sex, address, contact information, and medical history.

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Telephone Calls Skills

    Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

  • Data Entry Skills

    Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

  • Patient Registration Skills

    Patient registration means a complex system that needs an acceptable and considerable level of preliminary data input for a patient, including collecting patients' demographic data, getting patients' contact and personal information, and getting the patient's health history.

Top Skills for a Patient Representative

  • Patients, 27.9%
  • Check-In, 7.8%
  • Medical Terminology, 5.4%
  • Patient Care, 4.6%
  • Other Skills, 54.3%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Patient Representative Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Medical Records Receptionist
  • Used EMR software to manage patient records and files; reinforced and upheld patient confidentiality as required by HIPAA and clinic.
  • Coded E&Ms, CPT, HCPCS, Surgery, ICD-9 & ICD-10.
  • Maintained and updated all Providers and schedulers calendars for all scheduled out-patient surgical procedures within three facilities.
  • Entered claims and Medical Coding for Healthcare Services and Doctor Offices
  • Identified all codes and modifiers necessary for billing medical services and procedures using CPT and ICD-9 manual books.
Work History Example # 2
Patient Representative
Grady Memorial Hospital
  • Scheduled all appointments (MRI, X-Ray return to clinic appointments, PET scans, ultrasounds and mammograms).
  • Informed and stay current with HIPAA/Joint Commissions regulations along with patient confidentiality and organization policies and procedures.
  • Collected patient information in compliance with HIPAA regulations.
  • Maintained effective communication with physician office and ancillary departments within the hospital.
  • Sorted Mail & EOB's & issuing them to their correct insurance collector.
Work History Example # 3
Emergency Room Registrar
Community Hospital
  • Facilitated and coordinates physician-to-physician communication as necessary.
  • Secured HIPAA and financial consent documents, including hospital and insurance legal release forms.
  • Verified insurance benefits and obtained authorization if required using Passport Meditech.
  • Scheduled patients for all out-patient services through MEDITECH scheduling module.
  • Monitored all alarms located in PBX.
Work History Example # 4
Medical Billing, Receptionist
Robert Half International
  • Verified insurance eligibility with Medicare, Medicaid and all insurance carriers.
  • Requested and analyzed medical documentation to support medical necessity, diagnosis and procedure coding before payment can be rendered.
  • Provided administrative and accounting support for various companies in Massachusetts and Rhode Island through multiple temporary agencies.
  • Reviewed ICD-9 and CPT-4 codes for billing purposes.
  • Followed HIPAA regulations for handling confidential information.

5. Highlight Your Patient Representative Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your patient representative resume:

  1. Certified Medical Administrative Assistant (CMAA)
  2. Certified Medical Office Manager (CMOM)
  3. Nationally Certified Medical Office Assistant (NCMOA)
  4. Dental Assistant (RDA)
  5. Certified Personal Chef (CPC)
  6. Certified Clinical Medical Assistant (NHA)
  7. Medical Administrative Specialist (CMAS)


6. Finally, Add a Patient Representative Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing A Patient Representative Resume:

Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Insurance Companies, be sure to list it in your resume’s skills section.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
Not sure how to make a resume that stands out?
See sample resumes for the job you want
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