Working as a Patient Service Associate

There is more than meets the eye when it comes to being a patient service associate. For example, did you know that they make an average of $16.2 an hour? That's $33,692 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Patient Service Associate Do

There are certain skills that many patient service associates have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed computer skills, communication skills and listening skills.

When it comes to the most important skills required to be a patient service associate, we found that a lot of resumes listed 20.5% of patient service associates included patient care, while 11.0% of resumes included customer service, and 9.2% of resumes included insurance companies. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the patient service associate job title. But what industry to start with? Most patient service associates actually find jobs in the health care and finance industries.

How To Become a Patient Service Associate

If you're interested in becoming a patient service associate, one of the first things to consider is how much education you need. We've determined that 29.7% of patient service associates have a bachelor's degree. In terms of higher education levels, we found that 6.4% of patient service associates have master's degrees. Even though some patient service associates have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a patient service associate. When we researched the most common majors for a patient service associate, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on patient service associate resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a patient service associate. In fact, many patient service associate jobs require experience in a role such as customer service representative. Meanwhile, many patient service associates also have previous career experience in roles such as cashier or administrative assistant.

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Average Salary$33,692
Job Growth Rate-2%

Patient Service Associate Jobs

Patient Service Associate Career Paths

Top Careers Before Patient Service Associate
Cashier11.0 %
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Top Careers After Patient Service Associate
Cashier7.1 %
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What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Patient Service Associate

Patient Service Associates in America make an average salary of $33,692 per year or $16 per hour. The top 10 percent makes over $41,000 per year, while the bottom 10 percent under $27,000 per year.
Average Salary
$33,692

Best Paying Cities

City
Average Salary

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Patient Services Coord III
Patient Services Coord III
Novant Health
Novant Health
07/25/2020
07/25/2020
$33,47507/25/2020
$33,475
Patient Service Associate
Patient Service Associate
Aerotek
Aerotek
07/10/2020
07/10/2020
$31,30507/10/2020
$31,305
Patient Services Associate
Patient Services Associate
Penn Medicine
Penn Medicine
06/26/2020
06/26/2020
$33,37106/26/2020
$33,371
Patient Scheduling Associate-Central Scheduling
Patient Scheduling Associate-Central Scheduling
Unitypoint Health
Unitypoint Health
06/25/2020
06/25/2020
$31,18006/25/2020
$31,180
Patient Account Services Associate
Patient Account Services Associate
Focus of Georgia, Inc.
Focus of Georgia, Inc.
06/15/2020
06/15/2020
$37,56606/15/2020
$37,566
See More Recent Salaries

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Patient Service Associate Demographics

Gender

Female

72.8 %

Male

23.0 %

Unknown

4.2 %
Ethnicity

White

60.4 %

Hispanic or Latino

15.7 %

Black or African American

13.4 %
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Foreign Languages Spoken

Spanish

71.9 %

French

6.7 %

Italian

5.6 %
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Patient Service Associate Education

Schools

Durham Technical Community College

8.2 %

Kaplan University

7.7 %

Strayer University

6.0 %

Everest Institute

5.5 %
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Majors

Business

17.4 %

Health Care Administration

14.4 %

Medical Assisting Services

13.8 %

Nursing

9.8 %
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Degrees

Bachelors

29.7 %

High School Diploma

23.1 %

Associate

19.4 %

Certificate

12.4 %
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Entry Level Jobs For Becoming A Patient Service Associate

Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Patient Service Associate

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 20.5% of patient service associates listed patient care on their resume, but soft skills such as computer skills and communication skills are important as well.

Best States For a Patient Service Associate

Some places are better than others when it comes to starting a career as a patient service associate. The best states for people in this position are Alaska, New York, New Jersey, and Rhode Island. Patient service associates make the most in Alaska with an average salary of $39,195. Whereas in New York and New Jersey, they would average $38,208 and $38,058, respectively. While patient service associates would only make an average of $37,414 in Rhode Island, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Alaska

Total Patient Service Associate Jobs:
21
Highest 10% Earn:
$50,000
Location Quotient:
1.27
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Maine

Total Patient Service Associate Jobs:
98
Highest 10% Earn:
$55,000
Location Quotient:
2.73
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. New Jersey

Total Patient Service Associate Jobs:
351
Highest 10% Earn:
$57,000
Location Quotient:
1.25
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Patient Service Associate Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a patient service associate. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

At Zippia, we went through countless patient service associate resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Write a Patient Service Associate Resume

At Zippia, we went through countless patient service associate resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

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Top Patient Service Associate Employers

1. Durham County Hospital
4.3
Avg. Salary: 
$50,559
Patient Service Associates Hired: 
66+
2. Mercy Medical Center
4.3
Avg. Salary: 
$46,788
Patient Service Associates Hired: 
54+
3. Sinai Hospital of Baltimore
4.4
Avg. Salary: 
$46,785
Patient Service Associates Hired: 
35+
4. Lutheran Medical Center
4.4
Avg. Salary: 
$49,344
Patient Service Associates Hired: 
32+
5. Penn Medicine
3.8
Avg. Salary: 
$40,651
Patient Service Associates Hired: 
27+
6. Community Health Center
3.7
Avg. Salary: 
$44,167
Patient Service Associates Hired: 
27+

Patient Service Associate Videos

Recently Added Patient Service Associate Jobs

Updated October 2, 2020