Patient service associate demographics and statistics in the US
Patient service associate demographics research summary. Zippia estimates patient service associate demographics and statistics in the United States by using a database of 30 million profiles. Our patient service associate estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about patient service associates after extensive research and analysis:
- There are over 147,602 patient service associates currently employed in the United States.
- 81.8% of all patient service associates are women, while 18.2% are men.
- The average patient service associate age is 40 years old.
- The most common ethnicity of patient service associates is White (54.4%), followed by Hispanic or Latino (19.0%), Black or African American (13.2%) and Asian (7.2%).
- Patient service associates are most in-demand in Durham, NC.
- The health care industry is the highest-paying for patient service associates.
- 7% of all patient service associates are LGBT.
On this page
Patient service associate demographics by:
Patient service associate gender statistics
81.8% of patient service associates are women and 18.2% of patient service associates are men.
- Female, 81.8%
- Male, 18.2%
Patient service associate gender ratio
| Gender | Percentages |
|---|---|
| Female | 81.8% |
| Male | 18.2% |
Patient service associate gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$33,292
Female income
$32,366
Patient service associate gender ratio over time
This data breaks down the percentage of men and women in patient service associate positions over time. Currently, 81.8% of patient service associates are female.
Patient service associate gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 17.09% | 82.91% |
| 2011 | 16.99% | 83.01% |
| 2012 | 17.99% | 82.01% |
| 2013 | 18.29% | 81.71% |
| 2014 | 18.64% | 81.36% |
| 2015 | 18.56% | 81.44% |
| 2016 | 18.95% | 81.05% |
| 2017 | 19.24% | 80.76% |
| 2018 | 18.35% | 81.65% |
| 2019 | 18.05% | 81.95% |
| 2020 | 18.49% | 81.51% |
| 2021 | 18.23% | 81.77% |
Patient service associate related jobs gender ratio
We compared patient service associates with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Patient Service Associate | 18% | 82% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Patient service associate demographics by race
The most common ethnicity among patient service associates is White, which makes up 54.4% of all patient service associates. Comparatively, 19.0% of patient service associates are Hispanic or Latino and 13.2% of patient service associates are Black or African American.
- White, 54.4%
- Hispanic or Latino, 19.0%
- Black or African American, 13.2%
- Asian, 7.2%
- Unknown, 5.5%
- American Indian and Alaska Native, 0.7%
Patient service associate race
| Patient service associate race | Percentages |
|---|---|
| White | 54.4% |
| Hispanic or Latino | 19.0% |
| Black or African American | 13.2% |
| Asian | 7.2% |
| Unknown | 5.5% |
| American Indian and Alaska Native | 0.7% |
Patient service associate race and ethnicity over time
See how patient service associate racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Patient service associate race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 61.77% | 13.43% | 6.50% | 15.07% |
| 2011 | 61.49% | 13.71% | 6.63% | 14.95% |
| 2012 | 60.69% | 13.59% | 6.44% | 15.80% |
| 2013 | 61.04% | 13.43% | 6.61% | 15.47% |
| 2014 | 60.42% | 13.37% | 6.92% | 15.66% |
| 2015 | 59.80% | 13.12% | 6.71% | 16.77% |
| 2016 | 58.92% | 13.61% | 6.95% | 16.67% |
| 2017 | 59.83% | 13.02% | 6.91% | 16.49% |
| 2018 | 59.65% | 12.60% | 7.08% | 16.88% |
| 2019 | 59.25% | 12.80% | 6.89% | 17.39% |
| 2020 | 56.69% | 12.20% | 7.04% | 18.00% |
| 2021 | 54.37% | 13.17% | 7.21% | 19.02% |
Patient service associate wage gap by race
According to our data, asian patient service associates have the highest average salary compared to other ethnicities. Black or african american patient service associates have the lowest average salary at $33,015.
| Ethnicity | Salary |
|---|---|
| Unknown | $33,055 |
| White | $33,342 |
| Black or African American | $33,015 |
| Asian | $33,799 |
| Hispanic or Latino | $33,256 |
Average patient service associate age
See how the average age of patient service associates varies based on ethnicity and gender.
Male
Female
Patient service associate age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Patient service associate age breakdown
The average age of patient service associates is 40+ years years old, representing 49% of the patient service associate population.
Patient service associate age breakdown
| Patient Service Associate Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Patient service associate educational attainment
The most common degree for patient service associates is bachelor's degree, with 37% of patient service associates earning that degree. The second and third most common degree levels are associate degree degree at 22% and associate degree degree at 20%.
- Bachelor's, 37%
- Associate, 22%
- High School Diploma, 20%
- Diploma, 8%
- Other Degrees, 13%
Patient service associates by degree level
| Patient service associate degree | Percentages |
|---|---|
| Bachelor's | 37% |
| Associate | 22% |
| High School Diploma | 20% |
| Diploma | 8% |
| Other Degrees | 13% |
Patient service associate jobs you might like
Patient service associate wage gap by degree level
According to the data, patient service associates with a Master's degree earn more than those without, at $36,125 annually. With a Bachelor's degree, patient service associates earn a median annual income of $35,091 compared to $32,628 for patient service associates with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $36,125 |
| High School Diploma or Less | $31,750 |
| Bachelor's Degree | $35,091 |
| Some College/ Associate Degree | $32,628 |
Patient service associate employment statistics
Most patient service associates work for a private in the health care industry.
Company size where patient service associates work
Below, you can see the size of companies where patient service associates work.
Patient service associate jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 13% |
| 100 - 500 employees | 14% |
| 500 - 1,000 employees | 9% |
| 1,000 - 10,000 employees | 35% |
| > 10,000 employees | 25% |
Patient service associate jobs by company type
Employees with the patient service associate job title have their preferences when it comes to working for a company. For instance, most patient service associates prefer to work at private companies over public companies.
Patient service associate jobs by sector
| Company type | Percentages |
|---|---|
| Education | 9% |
| Public | 10% |
| Private | 81% |
| Government | 1% |
Patient service associate jobs by industry
The most common industries for patient service associates are health care, education and professional.
Patient service associate industry statistics
| Industry | Percentages |
|---|---|
| Health Care | 73% |
| Education | 6% |
| Fortune 500 | 4% |
| Professional | 4% |
| Non Profits | 3% |
| Retail | 2% |
| Pharmaceutical | 1% |
| Manufacturing | 1% |
| Hospitality | 1% |
| Technology | 1% |
| Finance | 1% |
Patient service associate turnover and employment statistics
Patient service associate unemployment rate over time
The unemployment rate for patient service associates between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Patient service associate unemployment rate by year
| Year | Patient service associate unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average patient service associate tenure
The average patient service associate stays at their job for 1-2 years, based on the 3,197 patient service associates resumes in Zippia's database.
Patient service associate tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 21% |
| 1-2 years | 31% |
| 3-4 years | 15% |
| 5-7 years | 18% |
| 8-10 years | 7% |
| 11+ years | 8% |
Patient service associate LGBT ratio compared to similar jobs
Review the percent of patient service associates that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Telephone Order Clerk | 5.53% | 82,502 |
| Work Force Advisor | 6.73% | 41,540 |
| Patient Service Associate | 7.19% | - |
| File Keeper | 8.60% | 3,419 |
| Credit Processor | 8.99% | 11,088 |
| Library Circulation Clerk | 11.16% | 67,141 |
| Employee's Representative | 15.31% | 8,652 |
Similar patient service associate jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Telephone Order Clerk | 5.53% | 82,502 |
| Work Force Advisor | 6.73% | 41,540 |
| File Keeper | 8.60% | 3,419 |
| Credit Processor | 8.99% | 11,088 |
| Library Circulation Clerk | 11.16% | 67,141 |
| Employee's Representative | 15.31% | 8,652 |
Foreign languages spoken by patient service associates
The most common foreign language among patient service associates is Spanish at 71.9%. The second-most popular foreign language spoken is French at 6.7% and Italian is the third-most popular at 5.6%.
- Spanish, 71.9%
- French, 6.7%
- Italian, 5.6%
- Filipino, 3.4%
- Tagalog, 2.2%
- Other, 10.2%
Patient service associate languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 71.9% |
| French | 6.7% |
| Italian | 5.6% |
| Filipino | 3.4% |
| Tagalog | 2.2% |
| Other | 10.2% |
