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Patient Service Associate Full Time jobs
- 469 JobsRN Unit Coordinator - Surgery Unit 4 East
Sentara Health
Virginia Beach, VA
City/State Virginia Beach, VA Work Shift Weekend Days (United States of America) Sentara is currently hiring an RN Unit Coordinator to work at Sentara Virginia Beach General Hospital on the Surgery Unit 4 East. Hours/Shift: Full-time, Dayshift, Every Saturday and Sunday. Plus either Friday or Monday. 7am to 7pm Department/Position Overview: Join a unit known for its great teamwork! We provide quality care to adult medical/surgical patients who are acutely ill or injured. Our 19-bed unit specializes in post-operative surgical patient care. Our nurse-to-patient ratio is 1:5/6. The longevity of our staff proves this is a great place to work! The most common types of clinical conditions include: General surgery inclusive of emergent and elective: Davinci Robotic surgery for colon, urology, and gyn surgeries Urology including TURB, continuous bladder irrigation, stent placement Gynecology surgeries inclusive of bladder/colon resections Vascular inclusive of amputations, femoral popliteal bypass, fistulas Mastectomies and variable staging of breast reconstruction Soft tissue traumas inclusive of gunshot/stab wounds, MVAs, chest tubes Medical population includes: Diverticulitis, Crohn's, ulcerative colitis, colitis, fistulas e.g. colorectal Kidney injury, acute and chronic Sepsis, pneumonia, asthma, diabetes RN Unit Coordinators demonstrate proficiency in nursing practice for assigned specialty area and provides clinical leadership for the delivery of nursing care in a department. Under the direction of the department manager leads safety and quality initiatives, focuses on and simplifies workflow, and contributes to the development of staff. Increase staff satisfaction and promotes excellent (Gold Standard) customer service. Click to hear Felicia tell us about a day in the life of a Registered Nurse (RN) with Sentara Healthcare. Registered Nurses CLICK HERE to chat with a Sentara RecruiterMonday-Thursday2PM-3PM EST Minimum Requirements: Virginia or Compact Multi-State License in good standing 18 months nursing experience BSN, MSN, or RN Doctorate from an accredited school BLS required within 90 days of hire Facility Highlights: Click here to learn more about Sentara Virginia Beach General Hospital! We are located just 15 minutes from VA Beach Town Center and just a few minutes to the Oceanfront. This is the closest Sentara Hospital to the beach! Sentara Benefits: Sentara offers an attractive array of benefits to include: Medical, Dental, Vision plans Paid Time Off, Paid Sick Leave, Paid Parental Leave, and Emergency Caregiver Leave Tuition Reimbursement and Student Loan Paydown programs 401k/403B, 401a plans Career Advancement Opportunities Work Perks PLUS, Sentara just added MORE benefits that support the needs of you and your family. Ask about our Student Debt Program, our additional floating holiday that was added, or our new resources that will help strengthen your financial outlook. We are confident that you will find our new, enhanced benefit package will exceed your expectations! For more information about our employee benefits, click here: Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! Keywords: RN, Registered Nurse, RN Coordinator, RN Supervisor, management, Manager, Medical, Surgical, med/surg, beach, ocean, BSN, MSN, vacation, Monster, Talroo-Nursing, #LI-CP1 Job Summary As a Unit Coordinator, you will function in a charge nurse / staffing capacity role at times, but also have alternate tasks ranging from audits, staff schedules, patient experience, and committee work. There are many different specialties where you can perform and grow your nursing skills in areas of interest to you. If you desire, there are promotional opportunities into additional leadership roles or to advance your level of care in a variety of settings. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Demonstrates proficiency in nursing practice for assigned specialty area and provides clinical leadership for the delivery of nursing care in a department. Under the direction of the department manager leads safety and quality initiatives, focuses on and simplifies workflow, and contributes to the development of staff. Increase staff satisfaction and promotes excellent (Gold Standard) customer service. 24 months nursing experience required. BSN required; Master degree preferred, if the graduate degree is not in nursing then the BSN is required. Meets any requirements defined by specific specialty. Behavioral Health - de-escalation and physical intervention training within 15 days of hire. Emergency Care - de-escalation and physical intervention training within 90 days of hire. BLS required within 90 days of hire. Professional Specialty Nursing Certification preferred. Qualifications: N-4YR - RN-Bachelor's Level Degree (Required), N-6YR - RN-Master's Level Degree (Required), N-DN - RN-Doctorate Level Degree (Required) Basic Life Support (BLS) - Certification - American Heart Association (AHA) RQI, Basic Life Support (BLS) - Certification - American Heart Association (AHA) RQI, Registered Nurse (RN) Single State - Nursing License - Alabama, Registered Nurse (RN) Single State - Nursing License - Arizona, Registered Nurse (RN) Single State - Nursing License - Arkansas, Registered Nurse (RN) Single State - Nursing License - Colorado, Registered Nurse (RN) Single State - Nursing License - Delaware, Registered Nurse (RN) Single State - Nursing License - Florida, Registered Nurse (RN) Single State - Nursing License - Georgia, Registered Nurse (RN) Single State - Nursing License - Idaho, Registered Nurse (RN) Single State - Nursing License - Indiana, Registered Nurse (RN) Single State - Nursing License - Iowa, Registered Nurse (RN) Single State - Nursing License - Kansas, Registered Nurse (RN) Single State - Nursing License - Kentucky, Registered Nurse (RN) Single State - Nursing License - Louisiana, Registered Nurse (RN) Single State - Nursing License - Maine, Registered Nurse (RN) Single State - Nursing License - Maryland, Registered Nurse (RN) Single State - Nursing License - Mississippi, Registered Nurse (RN) Single State - Nursing License - Missouri, Registered Nurse (RN) Single State - Nursing License - Montana, Registered Nurse (RN) Single State - Nursing License - Nebraska, Registered Nurse (RN) Single State - Nursing License - New Hampshire, Registered Nurse (RN) Single State - Nursing License - New Jersey, Registered Nurse (RN) Single State - Nursing License - New Mexico, Registered Nurse (RN) Single State - Nursing License - North Carolina {+ 11 more} Nursing Skills Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission “to improve health every day,” this is a tobacco-free environment.$29k-34k yearly est. 10d agoScheduling Coordinator
Sight and Sound Systems, Inc.
Dulles Town Center, VA
Sight & Sound Systems, Inc. is a dynamic company seeking a Full-Time Scheduling Coordinator to join our team. We offer a collaborative work environment that fosters leadership, personal growth, and professional advancement. We are dedicated to providing exceptional service to our home technology customers. Role Description We are seeking a highly organized and detail-oriented individual to join our team as a Full-Time Scheduling Coordinator. This on-site position will report directly to the Residential Production Manager and will play a crucial role in the smooth operation of our projects. Key Responsibilities: Handle incoming calls, ensuring they are correctly forwarded, and capture comprehensive messages. Communicate directly with clients via phone and email to provide updates and address scheduling inquiries. Build and maintain strong client relationships through excellent customer service. Answer incoming sales and service calls, and resolve or route them appropriately. Maintain and update the master project schedule based on daily demands and project requirements. Ensure accurate and timely scheduling of technicians and resources. Coordinate with internal teams (e.g., sales, finance, service) to optimize schedules. Proactively review work orders and determine additional steps needed to keep open work orders moving to ensure they are completed within a timely manner. Identify and resolve scheduling conflicts and other logistical challenges. Proactively address potential issues and implement solutions. Perform other administrative tasks as needed, such as data entry and report generation. Qualifications Excellent organizational and time management skills Strong attention to detail and accuracy Excellent communication and interpersonal skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) Experience with project management software (preferred) Experience in service, construction, or related industries (preferred) Strong problem-solving and critical thinking abilities Ability to work independently and as part of a team$31k-42k yearly est. 8d agoSeasonal Merchandising Service Associate - Weekends Preferred
Lowe's
Charlottesville, VA
What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Merchandising Service Associate, this means: Being friendly and professional, and engaging vendors and associates to meet store needs. Ensuring signage, pricing information, and displays are accurate so that merchandise is easy to locate. Creating visually appealing product selections that are safe, clean, and easy for customers to access. The Seasonal Merchandising Service Associate (MSA) completes merchandising resets and service-related projects accurately, on time, and in accordance with merchandising and safety standards. To be successful, this associate must be able to follows detailed project instructions. The Seasonal MSA builds displays, processes damaged products, rotates and prices stock, resolves project issues or questions, checks third party work completion, and provides proof of project completion. What We're Looking For Hourly Seasonal: Generally scheduled 10-40 hours. Preferred Weekend morning availability AND morning, afternoon, or evening availability during the weekdays (need varies by location) Physical ability to perform tasks that may require prolonged standing, sitting and other activities Minimally must be able to lift 25 points without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications Ability to read, write, and perform basic arithmetic (addition, subtraction). Ability to work overnight and weekends as required. Ability to utilize web based computer programs to accomplish assigned tasks. Preferred Qualifications High school diploma or equivalent. 6 months of Lowe's sales floor experience. 6 months of experience performing product merchandising tasks including reading planograms, setting up and tearing down displays. 3 months of experience operating power equipment such as lifts, order pickers, and similar equipment Working knowledge of basic tools needed for the job (e.g., hand tools, drills, saws). Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. #Full time RequiredPreferredJob Industries Retail$24k-29k yearly est. 25d agoChoose your schedule - Earn At Least $1630 For Your First 131 Trips, Guaranteed.
Uber
Chase City, VA
Earn at least $1630 driving with Uber when you complete your first 131 trips in 30 days. Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). What you need to know: Signup in seconds: Get started today and we'll provide support along the way. Get paid fast: Cash out up to 5X a day with Uber's Instant Pay. Guaranteed earnings: Earnings guaranteed for your first 131 trips with Uber. Flexible schedule: You control when and where you drive. 24/7 support: The app gives you turn-by-turn directions, and access 24/7 support if you need help. What you need to get started: 21 years old or older A 4-door vehicle A valid U.S. driver's license and vehicle insurance At least one year of driving experience in the U.S. (3 years if you're under 23 years old) Additional Information: If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money. We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. Driving with Uber is a great way to supplement your part time or full time income. Uber welcomes applicants year round - summer, winter, fall, spring, and holiday. Sign up to drive with Uber and earn $1630*-if not more-when you complete 131 trips in your first 30 days. Terms apply. *This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive. Any tips and promotions you make are on top of this amount. Limited time only. Offer and terms are subject to change. Click through to read full terms and conditions.$33k-47k yearly est. 22h agoPatient Care Coordinator
Kaiser
Virginia
The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission. Essential Responsibilities: Completes an initial face-to-face assessment for every admitted member to identify discharge needs within 24hrs of admission. Document in KPHC and communicate the assessment outcomes to determine the appropriate transition plan with MAPMG physician healthcare team and patient/family. Active participant in daily Care Without Delay (CWD) rounds reporting on patient progression towards the established discharge plan. Review and document discharge plan in accordance with KP discharge planning documentation policies, facility policies, and regulatory requirements. Document any updates, care progression and barriers to discharge daily, and as indicated on assigned patients. Manage timeliness of care progression with physician and nursing staff to prevent avoidable delays and or days. Collaborate with Social Worker to coordinate, long-term care, assisted living, financial assistance, and other services, as required. Send referrals/communicate with in-network vendors for coordination of post-acute levels of care such as Home Health, DME, IV infusion, SNF, Sub-Acute and Acute Rehab. Timely identification, recording, and escalation of delays in care and barriers to discharge. Provide solutions to correct delays and recognize systemic patterns that require corrective action. Assure follow up appointments and referrals to ambulatory case manager for high-risk patient population are scheduled and communicated to patient/family prior to discharge. Observe all facility safety policies and procedures (infection control, Members Rights policies, and any regulatory requirements) Participate in Quality Assurance duties and implementation of programs to improve care Quality Indicators. Maintain professionalism with all duties in an effective and timely manner as directed or assigned by designated supervisor. Consistently work cooperatively with patients, patients representatives, facility staff, physicians, consultants, and ancillary service providers. Every other weekend and holidays required; may be required to float to cover other hospitals for call-outs/vacation. Basic Qualifications: Experience Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area. Education Associate Nursing degree required. License, Certification, Registration This job requires credentials from multiple states. Credentials from the primary work state are required before hire. Additional Credentials from the secondary work state(s) are required post hire. Registered Nurse License (Maryland) within 6 months of hire AND Registered Nurse License (Virginia) within 6 months of hire OR Compact License: Registered Nurse within 6 months of hire Registered Nurse License (District of Columbia) within 6 months of hire Basic Life Support Additional Requirements: Experience using an electronic medical record system Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules) Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability. Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff. Ability to work independently and apply critical thinking skills for problem solving and decision making. Adheres to KP Employees Handbook and facility policies and procedures. Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities. Intermediate computer skills (Microsoft Office Suite proficiency). Ability to tolerate and cope with ambiguity. Ability to pormote teamwork and to work effectively as a team member. Excellent verbal and written communication skills. Ability to interact/communicate effectively with key internal and external stake holders. Provide excellent customer service to promote excellence in the patient experience. Preferred Qualifications: Recent acute care, case management, or home health experience preferred. BSN preferred. Previous case management/discharge planning experience preferred PrimaryLocation : District of Columbia,Washington,Washington Hospital Center HoursPerWeek : 40 Shift : Day Workdays : Sun, Mon, Tue, Wed, Thu, Fri WorkingHoursStart : 08:30 AM WorkingHoursEnd : 05:00 PM Job Schedule : Full-time Job Type : Standard Employee Status : Regular Employee Group/Union Affiliation : M38|UFCW|Local 400 Job Level : Individual Contributor Job Category : Nursing Licensed & Nurse Practitioners Department : Washington Hospital Ctr - UR-Discharge Planning - 1808 Travel : Yes, 10 % of the Time Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.RequiredPreferredJob Industries Other$23k-34k yearly est. 8d agoFront Office Specialist
Clarkson Eyecare
Alexandria, VA
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit ************************* A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. The Front Office Specialist will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. Responsibilities Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patient’s time, as well as doctor’s time and schedule Double check insurance authorizations to ensure completion and build accurate flow sheets Knowledge of common fees charged for common visits Check out patients and collect correct payments Manage patient flow in the office Complete daily reconciliations / close day / countdown cash drawer Comply with all company policies and procedures including HIPAA General office duties and cleaning to be assigned by manager Other Skills and Abilities Reliable transportation that would allow employee to go to multiple work locations with minimal notice Ability to work weekends when applicable Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Ability to interact with all levels of employees in a courteous, professional manner at all times High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience Requirements: Basic computer skills Ability to read, analyze and interpret information Favorable result on Background Check Must have own vehicle and be insured, licensed driver in current state of residence Must be at least 18 years of age Preferred Knowledge/Skills/Abilities: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals HIPPA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPPA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures. Physical Requirements: Regular bending, lifting, carrying, reaching and stretching Ability to move throughout the office Ability to remain standing for long periods of time Lifting heavy boxes and accessing high shelves If you need help performing these functions of your job, please contact the supervisor so that we may engage in the interactive process with you and find reasonable accommodation. Work Environment: Problem solves, reasons and resolves issues effectively Use independent judgment and discretion Meet customer expectations Work under stress with interruptions and deadlines Use computer effectively and view computer screen Exhibit empathy in all situations Work changing schedules to meet business demands Benefits: Medical, Vision, Dental 401k + Employer Matching Paid Time Off, Holidays Competitive Base Pay + Bonus Optical Education Reimbursement Paid Maternity Leave If you need assistance with this application, please contact **************. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. #ECP$24k-31k yearly est. 60d+ agoTraveling Scheduler
Schooner Executive Search
Ashburn, VA
A national leader in construction is seeking an experienced Scheduler to join their team in a full-time traveling role. This dynamic position allows you to work from any U.S. city while contributing to some of the largest and most complex data center projects in the country. As a Scheduler, you will develop, analyze, and manage project schedules using Primavera P6, ensuring projects are delivered on time and within scope. With profit-sharing, competitive bonuses, and a chance to collaborate with industry leaders, this is a career-defining opportunity for those passionate about advanced construction sectors. Key Responsibilities Develop and maintain detailed schedules for high-value projects, including data centers and other advanced facilities. Collaborate with project teams to identify critical paths, mitigate risks, and ensure timely completion of deliverables. Analyze project progress, prepare reports, and provide updates to stakeholders. Optimize scheduling processes to improve efficiency and ensure adherence to contract requirements. Travel full-time to various project sites across the United States. Qualifications & Skills Bachelor's degree in Construction Management, Engineering, Business, or a related field. Minimum of 5 years of scheduling experience in the construction industry. Expert-level proficiency with Primavera P6. Experience in data center construction or similar advanced industries such as food & beverage, industrial, semiconductor, or manufacturing facilities. Strong analytical, organizational, and communication skills. Willingness and ability to travel full-time. This role offers the chance to work on cutting-edge projects with a highly respected national company, while enjoying robust benefits and opportunities for growth.$42k-81k yearly est. 14d agoPatient Service Associate - Critical Care Step Down - Full Time Third Shift (CNA Required)
Valleyhealthlink
Front Royal, VA
DepartmentCRITICAL CARE STEP DOWN - 256129Worker Sub TypeRegularWork ShiftThird Shift (United States of America) Pay Grade Job DescriptionUnder the supervision of the Registered Nurse, or Licensed Practical Nurse, performs routine personal care duties for residents/ patients, and PSA specific skills. Maintains safe environment and reports any problems. May act as a preceptor in the orientation of new CNA's/ PSA's. Education Successfully completed PSA program. Education and proficiency in Laboratory, and Cardiopulmonary skills as demonstrated by successfully completing PSA training, within 5 months of accepting PSA position. Experience Understands basic principles of human growth and development. Competent to successfully interact with patients according to their special needs which may apply based on the age of the patient served. Certification & Licensures Certified Nursing Assistant required BLS Certification (Basic Life Support) - American Heart ‘Healthcare Provider' (HCP) - AHA approved required * * New hires must have American Heart Association (AHA) appropriate certification prior to completion of orientation. Qualifications • Understands basic principles of human growth and development. • Competent to successfully interact with patients according to their special needs which may apply based on the age of the patient served. FLSA Classification Non-exempt Physical Demands 20 A Nursing, Certified Nursing Assistants (CNA), Patient Care Tech.Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: A Zero-Deductible Health Plan Dental and vision insurance Generous Paid Time Off Tuition Assistance Retirement Savings Match A Robust Employee Assistance Program to help with many aspects of emotional wellbeing Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.$25k-34k yearly est. 16h agoPatient Service Associate - Medical Surgical - Full Time
Valley Health
Front Royal, VA
Under the supervision of the Registered Nurse, or Licensed Practical Nurse, performs routine personal care duties for residents/ patients, and PSA specific skills. Maintains safe environment and reports any problems. May act as a preceptor in the orientation of new CNA's/ PSA's. Education Successfully completed PSA program. Education and proficiency in Laboratory, and Cardiopulmonary skills as demonstrated by successfully completing PSA training, within 5 months of accepting PSA position. Experience Understands basic principles of human growth and development. Competent to successfully interact with patients according to their special needs which may apply based on the age of the patient served. Certification & Licensures Certified Nursing Assistant required BLS Certification (Basic Life Support) - American Heart 'Healthcare Provider' (HCP) - AHA approved required * * New hires must have American Heart Association (AHA) appropriate certification prior to completion of orientation. Qualifications * Understands basic principles of human growth and development. • Competent to successfully interact with patients according to their special needs which may apply based on the age of the patient served. FLSA Classification Non-exempt Physical Demands 20 A Nursing, Certified Nursing Assistants (CNA), Patient Care Tech. Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: * A Zero-Deductible Health Plan * Dental and vision insurance * Generous Paid Time Off * Tuition Assistance * Retirement Savings Match * A Robust Employee Assistance Program to help with many aspects of emotional wellbeing * Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.$29k-32k yearly est. 18d agoPatient Services Representative
Us Fertility
Fairfax, VA
Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward. We have an immediate opening for a full-time Patient Services Representative to join our Fairfax, VA team. The schedule is Monday - Friday with rotating hours between 6:30 am - 5:00 pm and 1-2 holidays per year. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Services Representative is responsible for: Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly Schedule appointments Address customer/patient issues and insure effective short-term and long-term resolution Provide timely feedback to the practice regarding service failures or patient concerns Consult with patients regarding their benefits, coverage and financial options Greet patients and visitors to the office and providing high level of customer service What You'll Bring: The skills and education we need are: Minimum 2 years of applicable work experience High School diploma required Extensive knowledge of insurance/benefits, medical terminology and medical billing Experience working in an OB/GYN office is a plus Strong communication skills, independent worker, detailed-oriented, computer savvy High level of customer service essential More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: Competitive pay + bonus Comprehensive training Ability to make an impact in the communities we serve At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! To learn more about our company and culture, visit here.$30k-37k yearly est. 17d agoPatient Services Coordinator-LPN, Home Health
Centerwell
Roanoke, VA
**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $45,400 - $61,300 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************$45.4k-61.3k yearly 8d agoPatient Care Representative
VSI
Reston, VA
VSI (formerly Virginia Spine Institute), the leading multidisciplinary spinal healthcare practice in the Washington D.C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This role is responsible for managing the patient experience and ensuring that VSI's standards of excellence are carried over into every patient interaction; whether in-person or over the phone. Serving as a first point of contact, the Patient Care Representative plays an integral role in establishing and maintaining patient relationships. With every positive patient interaction, the Patient Care Representative is contributing to VSI's sustained success and making a difference in our patients' lives. This is a full-time position working out of our Reston office. The position offers competitive pay, full benefits, 401k plan with a Company match, and three weeks of paid time off. The ideal candidate will be detail oriented, able to work independently as well as with a team, and will be enthusiastic about delivering unparalleled patient care. Essential Job Responsibilities Responsible for making exceptional first impression to new patients and providing a warm welcome to returning patients in person or on the telephone. Greet patients, execute check-in/check-out procedures, and explain patient process and paperwork throughout relationship with patient. Schedule patient appointments and confirm appointments over the phone with patients. Maintain security by following established procedures; monitor visitors and schedule. Responsible for collecting patient payments. Ability to handle a high volume of phone calls with customer service excellence. Generate and maintain clear, concise and accurate electronic records and files. Ensure cleanliness and safety of the environment. Ability to work proficiently at any front desk position as needed. Other duties as assigned. Job Requirements Completed at least 2 years of college and/or have 3-5 years of reception or administrative assistant experience Strong knowledge of Microsoft Office and Google platforms EMR experience is a bonus Organized multi-tasker; process-focused and internally motivated Conscientious, supportive, stable, patient, thorough and precise; pays attention to details Able to utilize creative problem solving when confronted with difficult situations Friendly, respectful and cooperative with co-workers; a team player Operates calmly and efficiently in a highly dynamic environment Exhibits empathy and compassion toward patients; driven to go well beyond what is ‘expected' Strong written and verbal communication skills; concierge phone etiquette$29k-36k yearly est. 60d+ agoMedical Receptionist
E.N.T. Specialty Partners
Ashburn, VA
Job Details Experienced ENTASVA - Ashburn, VA Full Time High School None Day Health CareDescription Busy medical office in Ashburn, VA looking for 2 experienced medical receptionist. Full time positions available Fully In Person Role No Weekends or evenings Practice has 3 providers Must have excellent customer service experience and computer skills Applicants must be professional/polished, reliable, friendly, well spoken, enthusiastic, and willing to learn Must have reliable transportation Qualifications - Prior Experience with EMR (ECW) - Medical Billing (preferred) - Minimum 2 years working as a medical receptionist (REQUIRED) Responsibilities include but not limited to: - Greeting Patients - Answering phones -Scheduling appointments - Accurate Data Entry - Collecting Co-Pays and balances - Verifying Insurance and other duties$28k-35k yearly est. 53d agoPatient Communication Representative
Atlantic Vision Partners
Richmond, VA
Full-time Description The Atlantic Vision Partners Way At Atlantic Vision Partners, we want our employees to love coming to work and doing what they love - helping our patients see more clearly! We provide our employees with continued support through: · On-Site Training · Unlimited career growth opportunities within our 45 clinics in Virginia, North Carolina, and Tennessee, · Paid Certified Accreditations, and · Unmatched resources like in-house tools to help serve our patients. Your Mission As a Patient Communication Representative, you will serve as the first line of contact for our community with our practices. You will play a key role in ensuring that patients are greeted on the phone with a kind, courteous, and professional demeanor. You help patients with smooth scheduling. You strive to master the art of great customer service and patient interaction. Come where you can flourish! What You'll Do · Answer incoming calls on a multi-line phone system, responds to inquiries, and makes outbound calls to patients promptly and courteously · Register patients over the phone and verifies patients' records are up-to-date and accurate · Verify personal and insurance information for services and procedures · Schedule appointments and procedures · Reschedule missed appointments and cancellations · Collect and process payments from patients · Complete other functions as requested by management Requirements What You Bring Excellent judgment, dependability, and diligence Demonstrated high ethical standards and integrity Demonstrated accuracy and thoroughness; monitors own work to ensure quality Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy Ability to work cooperatively in group situations; offer assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect Proficiency in Microsoft Office products (Word, Excel, and Outlook) Willingness to submit to a background check Benefits & Perks We've got you covered in more ways than one! As a full-time employee, you receive medical, dental, vision, a 401k plan, long-term disability, and life insurance. Pay is determined based on qualifications and experience. You will also get: · No nights or weekends = work/life balance · Paid vacation and holidays (+ two floating holidays) · Tuition reimbursement opportunities · Referral bonus opportunities · Discount on designer eyewear · Paid certified accreditation program Physical Requirements: · Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. · Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. · Must be able to be stationary for prolonged periods of time. Cognitive Requirements Executes tasks independently. Learns and memorizes tasks. Maintains concentration/focus on tasks. Performs task in a demanding environment requiring multi-task and prioritize work. Must be comfortable working and interacting with large groups of people daily. Required Qualifications: High school diploma, GED or equivalent certification At least 2 years customer service experience or 2 years of call center experience Experience in a healthcare setting, especially in ophthalmology or optometry, is a plus. Excellent verbal and written communication skills. Ability to convey information clearly and professionally. Strong interpersonal skills with a focus on patient satisfaction. Ability to handle difficult situations and resolve conflicts effectively. Proficiency with computer systems and software, including appointment scheduling software and electronic health records (EHR). Familiarity with telephone systems and standard office equipment. Strong organizational skills with the ability to manage multiple tasks and prioritize effectively. Attention to detail for accurate appointment scheduling and data entry. Ability to troubleshoot issues related to scheduling, patient inquiries, and system problems. Understanding of and adherence to privacy regulations and confidentiality standards, especially concerning patient information. Ability to work collaboratively with other team members and healthcare professionals. Willingness to adapt to changes in procedures, schedules, and patient needs. Compliance training and testing is required annually and as needed. Ready to Join Our Team? Apply Now! Atlantic Vision Partners provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.$25k-28k yearly est. 60d+ agoPatient Services Specialist - Call Center
Default
Virginia
Virginia Heart is Northern Virginia's premier cardiovascular practice, bringing an unparalleled standard of excellence to our patients. We are seeking talented and compassionate Registered Nurses to join our team of patient-focused professionals. The Patient Services Specialist office scheduler provides superior service to existing and prospective patients of Virginia Heart while using guidelines and protocols to meet and exceed patients' needs. The standard day involves the efficient and effective scheduling of patients as well as contributing to the success of achieving overall department performance goals and quality standards. Performs other duties as assigned. This is a full-time position, Monday through Friday and hours of work may fall between 8:30 a.m. and 5:00 p.m. Please note that this position is working within our Patient Services Center (Call Center). RESPONSIBILITIES Schedules appointments for medical services, following appropriate scheduling protocols, via incoming phone calls and/or online requests from patients or providers Determines available appointment time, obtains and records patients' identification and appointment information in Electronic Health Records system Messages information and/or transfers calls to appropriate personnel if patient requests advice, an urgent appointment, or schedules follow-up appointments according to protocol, as necessary Frequently interacts with internal clinical/non-clinical offices and staff to address patients' needs Receives patients' appointment requests while determining type of appointment needed by asking pertinent questions; refers patient appointment requests to other medical office locations as necessary Maintains the confidentiality and integrity of all computer and patient data Meets established Automated Call Distributor system call statistics goals Meets all individual monthly quality and service goals Maintains current knowledge of Patient Services policies and procedures Performs other work-related duties as assigned, such as clearing all call queues at the end of the day Customer Service - Responsible for answering phones in a courteous, professional, and timely manner. Provides friendly and efficient telephone services to patients and Virginia Heart staff and transfers calls as appropriate. Maintains good communication with patients/physicians and office staff. Professional Demeanor - Demonstrates professionalism in all interactions with patients, vendors and fellow employees to create a positive experience. Exhibits empathy and compassion. Adheres to Virginia Heart dress code policy. Exudes confidence on the telephone fostering reassurance for our patients; maintains positive body language while working with team members. Resolves issues appropriate to position. Respects chain of command. HIPAA Compliance - Respects and maintains patient privacy and dignity. Adheres to HIPAA law and is aware of one's own environment and communication with patients at all times. Insurance Verification - Is able to identify all accepted insurance plans and cards. Is able to advise patients if they need to bring a referral to their appointment; able to advise patients if we do not participate with their insurance. QUALIFICATIONS At least 1 year of Call Center experience preferred At least 1 year of consumer-to-consumer service experience Knowledge of, and prior experience in Medical or Managed Care industry is preferred Must possess the following characteristics: self-motivation, resourceful, detail-oriented, sense of accountability, and must be a team player Must possess strong skills in the following areas: organizational, time management, written and verbal communication, analytical, and problem solving Proficiency in Microsoft Word, Microsoft Outlook, and Internet Explorer Strong communication skills over the phone and face-to-face Ability to deal with problems involving several concrete variables in standardized situations Fluent in Spanish is a plus This job description in no way states or implies that these are the only job duties to be performed by the employee occupying this position. Employee may be required to follow other job-related instructions and to perform other job related duties as requested, subject to all federal, state, and municipal laws. We offer a competitive salary and a comprehensive benefits package, including: medical/dental/vision insurance, life insurance, disability insurance, 401(K), and paid vacation, sick and holidays. We are proud to be an equal opportunity employer.$29k-34k yearly est. 60d+ agoPatient Services Representative
Balance Health
Suffolk, VA
Full-time Description 1Foot 2 Foot is powered by Weil Foot & Ankle Institute. For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the most advanced and knowledgeable foot and ankle care. WFAI has experienced phenomenal development, with expansion into 5 states and a future dedicated to continuing with that growth strategy. As our family expands, we stand by our core values, which include integrity, excellence, trust, caring, tradition and innovation. POSITION SUMMARY We are looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed. DUTIES AND RESPONSIBILITIES Greet patients Check in patients and assist with individual concerns, as they arise Collect appropriate information including insurance overview, co-pay, deductible and open balances Other tasks, as assigned SCHEDULE: Monday through Friday: Requirements QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS High school diploma or GED required Minimum of 2 years in a healthcare position preferred - but willing to train the right individual! Good verbal and written communication skills Basic knowledge of computers and office equipment Patient-focused with the ability to work independently Capability to adapt quickly and thrive in a fast-paced environment BENEFITS: Medical, Dental, and Vision Plans HSA with Employer Contribution FSA Generous PTO Program 401k with a 3% Match Employee Assistance Program Life and AD&D Insurance Short-Term and Long-Term Disability PHYSICAL DEMANDS/ ENVIRONMENTAL FACTORS: This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know. While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear. Specific vision abilities required by this job include close vision, distance vision and depth perception. Must be able to lift/carry up to 25 lbs. AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS: Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make the accommodation.$30k-36k yearly est. 38d agoPatient Scheduling Representative
One GI
Warrenton, VA
Job Details VA 170W Shirley Avenue #205 0VX15 - Warrenton, VA High School None Admin - ClericalDescription Do you want to work for a company that values respect, integrity, accountability, and leadership? Are you interested in being a part of one of the nation's leading providers of Gastroenterology care? If so, join us at Gastroenterology Associates, PC and become part of the One GI , family ! Gastroenterology Associates, PC is seeking a Patient Scheduling Representative to join our team in our Warrenton location at 170 W Shirley Ave to help drive patient success in our community. We are searching for a passionate Full Time, Patient Scheduling Representative that will work Monday through Friday from 8:00am - 4:30pm. No nights or weekends! Must have previous experience working in a medical office setting and knowledge of medical terminology is a BONUS! Who we are! Gastroenterology Associates, PC is a team of gastroenterologists and allied health professionals with a proven track record of providing excellent care that families can count on. We specialize in treating the full range of digestive diseases and endeavor to provide exceptional care, for every patient, every time. We are powered by One GI , a true collaboration of the very best clinical and business minds - which enables us to focus on what's truly important - our patients. And you contribution will be integral! Our commitment to diversity & inclusion: **At One GI , we value and actively promote diversity in the workforce at all levels. We strive to celebrate culture and other differences and consider them strengths of our organization. What you will do: Update referral, demographic, and insurance information in the practice management database. Schedule office and procedure visits utilizing physician appointment parameters and preferences. Update referral and recall entries in practice management system. Make decisions regarding safe procedure preparation and scheduling based on physician preferences. Provide patients with the appropriate forms, literature, and instruction. Monitor wait list and reports for follow up appointments after clinic and endo. What you bring: High School Diploma or equivalent required. Previous medical office experience, medical terminology coursework preferred. Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role. In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills. The generous benefits we offer! Excellent paid time off for a healthy work/life balance. We want to help you with your retirement, with our generous 401k plan. We will match 100% of the first 3% that you contribute, and 50% of the next 2% of your eligible contributions. Looking to further your education, we want to help! We offer education reimbursement, up to $10,000 per year (depending on employment status). Internal growth opportunities. We want to aide in your training and development. Competitive health and supplemental benefits; with fsa and hsa options. After you obtain employment, if you know someone that would also bring value to our company, refer them to One GI and get a $500 referral bonus! Qualifications$26k-32k yearly est. 2d agoPatient Service Representative Connect Care Specialty
Intermountain Health
Richmond, VA
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients. **Essential Functions** . + Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care. + Documents all phone calls accurately and completely in the electronic medical record (EMR). + Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations. + Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients. + Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization . + Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments. + Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved. **Skills** + Professional etiquette and communication. + Collaboration / Teamwork + Confidentiality + Customer service + Resolving patient needs + Computer literacy + Time management + Critical thinking/situational awareness + Cash management **Minimum Qualifications** + Six months of customer service experience involving interactions with customers. + Demonstrated basic computer skills involving word processing and data entry. + Professional manner and strong interpersonal and communication skills. + Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. + Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers. **Preferred Qualifications** + One year of customer service experience involving interactions with customers in person and by phone. + Billing and collections experience. + Computer literacy in using electronic medical records (EMR) systems and other relevant software. + High school diploma or GED preferred. + Multilingual **Physical Requirements:** **Physical Requirements** + Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + Position may require standing for long periods of time, lifting supplies + May assist patients into/out of the clinic. **Location:** Valley Center Tower **Work City:** Murray **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $17.34 - $22.54 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (***************************************************************************************** , and for our Colorado and Montana based caregivers (********************************* . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All positions subject to close without notice.$30k-34k yearly est. 3d agoPatient Care Representative
Virginia Eye Institute
Tuckahoe, VA
The Virginia Eye Institute is hiring! VEI is a large and dynamic practice of ophthalmologists and optometrists in the Richmond, VA area, including eight locations and an ambulatory surgery center. We are searching for a Patient Care Representative to work in our Short Pump location. We are seeking candidates with a passion for and a dedication to excellent patient care. If this sounds like you, keep reading!! We are seeking reliable candidates with outstanding patient service skills. The ideal candidate will be a team-player, self-starter, friendly, motivated, organized, and have the ability to work independently while sustaining a team environment. A caring demeanor and the ability to build and maintain patient rapport is critical. The candidate must be highly productive, eager to learn, and motivated to succeed. This position is responsible for creating a welcoming and courteous environment for patients. Responsible for accurate data entry of patient information including demographic, insurance, and financial information. Collects payment from patients. RESPONSIBILITIES: · Handles patient scheduling for outpatient and other ancillary department visits · Checks the database for available preferred schedules to meet patient's first choice for dates and times · Confirms future appointments as well as any changes to existing appointments with patients via phone · Conducts follow-up phone reminders as well as other avenues (e.g., SMS, E-mail) · Performs insurance verification, determines eligibility for services, and informs patients of the financial responsibility for services · Collects insurance and demographic information and updates the system as needed while the patient is still on the phone or in person · Communicates estimate of charges as applicable prior to patient appointment · Ensures that all necessary insurance eligibility and authorizations is complete prior to appointment · Provides non-clinical instructions to patients as needed to help the patients manage expectations if any preparation is needed · Required to work collaboratively with clinical departments in coordinating schedules to ensure seamless and positive patient experience · Responsible for delivering results for key performance indicators as established by the Clinic Manager · Must be able to follow detailed instructions and perform repetitious tasks. 45 wpm typing required. REQUIREMENTS: Minimum education: HS diploma or equivalent; prefer Associates degree or some college education in business or medical related field Previous experience working in medical office or hospital registration. Strong interpersonal communication skills, including the ability to establish and maintain effective relationships with patients, physicians, management, and co-workers Ability maintain a high degree of confidentiality Demonstrates attention to detail We offer a great work environment with competitive salary & benefits and continuing education and advancement programs. Join us today!! We are an equal opportunity employer. Job Type: Full-time Other details Pay Type Hourly$38k-44k yearly est. 16d agoPatient Services Coordinator
Master Center for Addiction Medicine
Kilmarnock, VA
Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today. Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment center based in Richmond, Virginia. We are growing and opening new locations and we are seeking a talented individual to grow our team in Kilmarnock, as well! Our approach to addiction is comprehensive, evidence-based and individualized drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring and peer support services. Our aim is not just to treat patients but to heal them - by helping each one find his or her way to lifelong recovery. We are seeking a full-time Patient Services Coordinator to work Mon-Thu 8am-5pm and Sat 9am-1pm. Travel is required. Responsibilities include responding to patient inquiries related to services offered, performing screening processes and initial intake interviews, and obtaining information necessary to identify program eligibility. Additional responsibilities include insurance eligibility and insurance verification validation process, in response to inquiries and requests for services. Must have a strong understanding of addiction medicine to conduct the initial prescreening and obtain the necessary information from individuals seeking treatment, to appropriately offer service options to the individual. Must have the ability to relay pertinent information to the individual about the services that are offered by Master Center. Possesses knowledge in the following functional areas: intake, registration, insurance eligibility and scheduling. This position is also responsible for assisting the front desk and the intake team. Actively involved in carrying out operational policies and workflow to achieve goals and objectives that support the Master Center mission and core values. Pay: $17 per hour OFFICE HOURS: Monday (8:30am-12pm), Tuesday/Wednesday (8:30am-5pm), 2nd/4th Thursday (8:30am-5pm) DAILY TASKS: Responds to new inquiries, via telephone and other methods, from individuals seeking addiction treatment Conducts initial prescreening of individual's needs to determine what program options are suitable Demonstrated ability to obtain, document and record all pertinent information in the prescribed manner Verifies and documents insurance eligibility and benefit detail information for all payor sources Scheduling and confirming new and existing patient appointments Collecting co-pays, deductibles, co insurances, and past due balances Responds to inbound calls, patient inquiries, and voicemails in a timely manner Performs appointment scheduling, Check-in, and Check-out procedures. Ensures that the correct patient demographic and insurance data is registered correctly and accurately in the patient account. Ensures that all appropriate applicable patient forms are reviewed and signed. Obtains and scans Patient Insurance Cards, Identification, and required patient notifications and documents to the patient account. Interacts in a professional manner and works collaboratively with Master Center staff, vendors, and patients, and ensures that all team members provide excellent customer service. WEEKLY TASKS: Assisting medical care team in recording patient histories and verifying medications Working with medical care team to collect, document, and report Urinary Drug screens Checking and documentation of patient vital signs (blood pressure, oxygen level, weight) Assisting with logging medications MINIMUM QUALIFICATIONS: Customer service or sales experience, preferred Experience working in a medial office, preferred Experience with the addiction and substance abuse community, preferred At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community!$17 hourly 60d+ ago
