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Patient service associate part time jobs - 150 jobs

  • Instructor, Patient Access Specialist

    Cuyahoga Community College (Tri-C 3.9company rating

    Cleveland, OH

    Department: Health Industry Solutions Reports To: Program Manager, Health Industry Solutions Recruitment Type: External/Internal Employment Type: Part-Time Faculty Non-Union Work Schedule: hours depend on program needs Job Description: SUMMARY Teaches a full range of skills and knowledge for the certificate program in Comprehensive Patient Access Specialist. Prepares students to pass the Certified Healthcare Access Associate (CHAA) examination. ESSENTIAL FUNCTIONS * Deliver a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development Division for the Health Industry Solutions, particularly within the Patient Access Specialist program * Provide effective leadership, supervision, and control of classroom activities, ensuring a conducive learning environment * Implement the approved healthcare training curriculum to enhance the learning experience of program participants * Present well-prepared, organized, and clear lectures and classroom activities that align with the course syllabus (including medical terminology, Electronic Health Records, Ucertify, Fundamentals of Billing/Reimbursement, Introduction of Patient Access and CHAA study guide) and school policies * Monitor attendance, maintain accurate, up-to-date records, and evaluate the educational performance of participants in accordance with college and department requirements * Identify and refer participants to supportive services when necessary to enhance student success * Maintain up-to-date knowledge of current changes and trends in the healthcare industry * Promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making * Provide students with timely information and feedback on their academic progress regarding quizzes, tests, homework, and projects * Follow all College retention policies to ensure student attendance. * Perform other duties as assigned. REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING * Associate degree * Minimum of 5 years' experience as a Patient Access Specialist or Patient Service Representative in a hospital setting * Must possess CHAA or CHAM certifications * Must be an approved proctor through NAHAM * Prior classroom instruction and/or training experience in healthcare KNOWLEDGE, SKILLS & ABILITIES * Ability to instruct through remote and in-person delivery using platforms like Blackboard, virtual classrooms, and online Learning Management Systems * Demonstrate intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint * Ability to respond appropriately to the needs of the community with sensitivity * Ability to manage key metrics * Must possess excellent oral and written communication skills * Ability to multitask effectively in a fast-paced environment * Credibility, presence, and excellent facilitation abilities are required * Possess a thorough understanding of all College policies and actively participate in their implementation and enforcement COMPETENCIES CRITICAL COMPETENCIES * Service Focus * Communication * Quality of Work VERY IMPORTANT COMPETENCIES * Time Utilization * Collaboration IMPORTANT COMPETENCIES * Adaptability * Continuous Improvement PREFERRED QUALIFICATIONS * Bachelor's Degree * Demonstrated basic Blackboard skills (equivalent program) * Demonstrated experience with online instruction. * Professional presentation skills * Active membership in the National Association of Healthcare Access Management PHYSICAL DEMANDS/WORKING CONDITIONS (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) * The work is performed in a normal, professional office or technical lab environment; * The work area is adequately lighted, heated and ventilated; * Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; * Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite Special Note: This is a Part-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $30.00/ hour. If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure. Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
    $30 hourly 4d ago
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  • Hospital Based Bilingual Patient Advocate

    Elevate Patient Financial Solution

    Columbus, OH

    Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This part-time position is located 100% onsite at a hospital in Columbus, OH, with a Sunday-Wednesday 7:00a-2:30p or Monday-Thursday schedule from 7am-2:30pm. Holiday coverage is possible based on client needs. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked. * Provide exceptional customer service at all times. * Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Request home visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * All other duties as assigned Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * High School Diploma or GED preferred, except when required by our client. * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English. * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Ability to multitask * Ability to function in a fast-paced environment The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer
    $30k-38k yearly est. 21d ago
  • Patient Access Specialist

    Northeast Ohio Neighborhood 3.8company rating

    Cleveland, OH

    Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties: Under the supervision of the Business Office Supervisor, the Patient Access Specialist is responsible for demonstrating independent judgment and discretion in the provision of quality patient services and support for clinical services, including; patient reception, service area reception, appointments, registration, collection of payments, service charges, telephone contacts, medical records, and referrals. The Patient Access Specialist provides administrative support to the health center. The Patient Access Specialist does not advise professional personnel, patients or any persons regarding medical issues. The Patient Access Specialist will apply well-developed customer service skills and be able to prioritize and manage individual assignments for the overall improvement of the registration process. Education: High School Graduate or equivalent; Successful completion of advanced training when available. Minimum Qualifications: 2 years of patient registration or related experience. Demonstrated knowledge and understanding of insurance plans/benefits and the verification processes. Must be able to identify and categorize each patient's age-specific grouping of needs such as, infant, adolescent, or geriatric patients. Working knowledge of HIPAA guidelines and Release of Information laws. Working knowledge of medical terminology. Ability to work as a team with technical professionals, management and medical professionals. Ability to work effectively independently and effectively solve problems. Full-Time Work Schedule Hours Day Shift: 8:30 A.M. to 5:30 P.M. Afternoon/Evening/Weekend/Holiday/ Work Schedule Hours Monday-Thursday: 12:00 P.M.-9:00 P.M.Friday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M. Holidays: 2:00 P.M.-9:00 P.M. Part-Time Work Schedule Hours Monday: 5:00 P.M. to 9:00 P.M.Saturday: 9:00 A.M. to 3:00 P.M.Holidays: 2:00 P.M. to 9:00 P.M.
    $32k-37k yearly est. Auto-Apply 60d+ ago
  • Delivery Scheduler

    Cabinetworks Group

    Middlefield, OH

    Responsible for contacting consumers and customers to set up deliveries, coordinating production schedules, developing truck routes, and general customer service. PRINCIPAL FUNCTIONAL RESPONSIBILITIES: Contact consumers and customers via outbound calls, texts, and e-mails to establish a production date for the plant and a delivery date for the customer/consumer. Plan transportation routes to set locations based on geographic efficiencies. Coordinate with dispatchers to establish truck routes to ensure timely and efficient delivery schedules. Establish production dates for add-ons and expedited orders. Coordinate with dispatchers to establish truck routes on returns from customers/consumers. ESSENTIAL QUALIFICATIONS AND SKILLS: High School diploma or GED. 3 years of customer service experience. Proficient computer skills required including Microsoft Office Suite. Demonstrated successful ability to organize and prioritize work to ensure timely deadlines. Excellent problem-solving, critical thinking and decision-making skills. Demonstrated successful ability to perform accurate work under the pressures of tight schedules. Excellent verbal and written communication skills with the ability to interact with external customers. PREFERRED QUALIFICATIONS AND SKILLS: Associate or bachelor's degree in a related field. Delivery operations experience. Microsoft programs ShiftFull or Part TimeFull time Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English & Spanish E-verify Right to Work Poster: English, Spanish
    $32k-60k yearly est. Auto-Apply 34d ago
  • Patient Registration Spec - 500079

    Utoledo Current Employee

    Toledo, OH

    Title: Patient Registration Spec Department Org: Registration - 108820 Employee Classification: B2 - Classif'd Part Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 1 Start Time: 7AM End Time: 7PM Posted Salary: 17.10 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: The Patient Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center. Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data. The Patient Registration Specialist is highly skilled and works at a fully cross-functional level. Minimum Qualifications: Education/experience/licensing: 1. High School diploma or equivalent required. 2. Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one of the following is required:  Registration Specialist.  Check-in/out Clerk-who enters patient demographic/insurance information in system (testing may be given). Communication and other skills: 3. Must have working knowledge to operate a computer in a window-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently. 4. Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form. 5. Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service. 6. Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested. Physical Requirements: 1) Visual acuity of 20/20 or corrected to 20/20 including color vision when applicable; 2) ability to hear with or without aides); 3) ability to orally communicate; 4) good manual dexterity; 5) ability to push, pull, roll, and transfer/lift 50 pounds occasionally; 6) ability to stand, walk frequently; 7) ability to bend, reach, stoop, kneel frequently; 8) ability to perform CPR (if required for position). Occasional carrying of items weighing up to 30 pounds required. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
    $29k-37k yearly est. 60d+ ago
  • Patient Care Coordinator Part Time - Upstream Rehab at Beacon Ortho (Kenwood)

    Upstream Rehabilitation

    Cincinnati, OH

    Beacon Orthopaedics, a brand partner of Upstream Rehabilitation, is looking for a Part Time Patient Care Coordinator to join our team in Cincinnati, OH (Kenwood clinic) Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
    $24k-38k yearly est. Auto-Apply 60d+ ago
  • Front Desk Patient Relations Coordinator

    Bright Direction Dental

    Ohio

    Front Desk Patient Relations Coordinator Clyde, OH Premier Dental is a patient-centered, multi-doctor, specialty practice known for delivering excellent care in a friendly, welcoming environment. Aside from General Dentistry, we offer advanced services, including Oral Surgery, Endodontics, and Periodontics. Our busy, high-quality team is dedicated to exceptional patient care and seamless coordination across specialties. We're growing and seeking a reliable, positive, and detailed-oriented Front Desk Patient Relations Coordinator who is organized, professional, self-driven, and patient-focused. If you enjoy helping people and want to be part of a supportive, collaborative dental team, we'd love to meet you! Premier Dental: 510 E. McPherson Hwy, Clyde, OH 43410 Compensation: Flexible based on industry knowledge and experience. Office Schedule: Mondays 10:00 am - 6:00 pm Tuesdays 8:00 am - 5:00 pm Wednesdays 8:00 am - 5:00 pm Thursdays 10:00 am - 6:00 pm Fridays 9:00 am - 3:00 pm Daily Responsibilities: Greeting patients and creating a warm, professional first impression. Checking patients in and out. Answering incoming calls and responding to patient inquires. Scheduling, confirming, and adjusting appointments. Verifying and updating patient information and insurance. Processing payments and collecting co-pays. Coordinating with clinical staff to maintain efficient patient flow. Managing daily front desk tasks including emails, forms, confirmations, records, external communications, etc. Maintaining a clean and organized reception area. Qualifications Required: Previous experience in a dental customer service or administrative role. Strong communication and interpersonal skills. Ability to be a self-starter, multitask and work in a fast-paced environment. Reliability, punctuality, and professionalism. Basic computer skills and comfort with digital scheduling systems. Preferred: Experience in a dental or medical office. Knowledge of dental terminology, insurance benefits, and practice management software. Benefits: Full-time employees (30+ hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits. Full-time employees are eligible for paid time off and holiday pay. Part-time employees working 16+ hours per week are eligible for paid time off. All employees may participate in our 401(k) retirement savings plan, which includes a company match. Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.
    $39k-50k yearly est. 58d ago
  • Patient Care Coordinator

    Cleartone Hearing Aid Services

    Wooster, OH

    Job DescriptionBenefits: Training & development Cleartone Hearing Aid Service in Wooster, OH is in search of a Patient Care Coordinator who wants to be part of a dynamic crew of people striving to help our community hear their best. This is a full-time opportunity which offers a competitive hourly wage, a professional atmosphere, and an opportunity to make a difference in your community. At Cleartone Hearing Aid Services, were committed to helping our patients improve their hearing and quality of life. We treat people with compassion and empathy. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible for everyone. Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staffs personal, professional and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success. The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team! Responsibilities include: Warmly greeting patients and other visitors Answering phones in a prompt and courteous manner Outbound calling to current and prospective patients Entering and updating all patient information including intake and insurance forms Scheduling appointments Receiving funds and processing payments Maintaining excellent working relationships with patients, vendors, colleagues, etc. Qualifications: Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation. Professional-level listening and problem-solving skills. Strong ability to prioritize, multi-task and stay organized. Must have consistent, punctual and reliable attendance. At least 1 year of experience in a healthcare or office setting. Minimum high school diploma. Salary & Benefits: Competitive pay (starting at $15.50-$16.50 per hour DOE) plus potential for results-based compensation plan after 90-days of employment; Paid holidays Full-time employment with a regular schedule (Monday to Friday) Patient Care Coordinator Front Office Staff Position Cleartone Hearing Aid Service in Wooster, OH is in search of a Patient Care Coordinator who wants to be part of a dynamic crew of people striving to help our community hear their best. This is a full-time opportunity which offers a competitive hourly wage, a professional atmosphere, and an opportunity to make a difference in your community. At Cleartone Hearing Aid Services, were committed to helping our patients improve their hearing and quality of life. We treat people with compassion and empathy. Our staff engages with patients and their families, personalizing their experience to create a comfortable, warm atmosphere. We are passionate about providing the best hearing healthcare technology and the best patient experience possible for everyone. Our environment is lively, rewarding, and challenging. We believe in always fostering, supporting, and incentivizing our staffs personal, professional and financial growth through the practice. As one of our team members, we will be committed and dedicated to your success. The successful candidate will be a kind, friendly, enthusiastic and compassionate individual, eager to join our clients patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team! Responsibilities include: Warmly greeting patients and other visitors Answering phones in a prompt and courteous manner Outbound calling to current and prospective patients Entering and updating all patient information including intake and insurance forms Scheduling appointments Receiving funds and processing payments Maintaining excellent working relationships with patients, vendors, colleagues, etc. Qualifications: Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation. Professional-level listening and problem-solving skills. Strong ability to prioritize, multi-task and stay organized. Must have consistent, punctual and reliable attendance. At least 1 year of experience in a healthcare or office setting. Minimum high school diploma. Salary & Benefits: Competitive pay (starting at $15.50-$16.50 per hour DOE) plus potential for results-based compensation plan after 90-days of employment; Paid holidays & PTO; Part-time or full-time employment with a regular schedule (Monday to Friday)
    $15.5-16.5 hourly 6d ago
  • Scheduling Coordinator

    Kings Dental

    Cincinnati, OH

    Job Description Kings Dental is looking to hire a full-time Scheduling Coordinator at our Montgomery, OH clinics. Do you enjoy talking on the phone and offering excellent customer service to patients? Would you like to join a thriving clinic that cares about its employees? If so, please read on! This dentistry position earns a competitive wage of $18 - $22 per hour, depending on experience. We provide solid benefits, including health insurance, paid time off (PTO), a 401(k) plan, an employee discount, and fun team outings. If you enjoy providing great customer service and this sounds like the right full- or part-time opportunity for you, apply today! ABOUT KINGS DENTAL We're a thriving practice with two state-of-the-art clinics serving the Cincinnati area. Although our practice is growing quickly, we've maintained the comfortable, family-like atmosphere that our patients and employees love. We invest in our equipment and our staff, so we have the technology and expertise to offer comprehensive general and emergency dentistry services. With numerous awards, accreditations, and 5-star reviews, we've earned a reputation for providing world-class dental care. What's the secret to our success? We believe it comes down to this simple philosophy: good people = good dentistry. Our practice hires empathetic, positive people who give their best each day. We strive to take care of our team members, and they, in turn, take care of our patients. Our employees are treated kindly, and we facilitate a low-stress working environment. We also offer great benefits and higher-than-average wages. If you'd like to advance your career, connect with us today! A DAY IN THE LIFE OF A SCHEDULING COORDINATOR As a Scheduling Coordinator, you help create a welcoming environment for our patients while completing a variety of administrative tasks that keep our office running smoothly. When patients come through our doors, you greet them with your warm smile. Your sincere and helpful demeanor puts them at ease and helps set the tone for their whole visit. With superb customer service skills, you handle our new patient intake process and answer all our patients' questions. At the end of each visit, you ask permission from the patient to review treatment costs or schedule a future appointment. Whether you are interacting with patients in person or over the phone, your strong communication skills come in handy. When processing billing and insurance claims, you find solutions that match each patient's needs while ensuring that our clinic is paid properly. While completing administrative tasks, you are dedicated to working efficiently and enjoy being a valuable member of our office team. You enjoy helping our operations run smoothly, and you find satisfaction in seeing our patients happy and smiling while they are in our care! QUALIFICATIONS FOR A SCHEDULING COORDINATOR 1+ years of experience working in a dental office Residence in or near Montgomery, OH OR a willingness to relocate there Dental experience is NOT required. Are you a customer service rockstar? Do you have great decision-making skills? Are you a problem solver who excels at figuring things out? If yes, you might just be perfect for this position in our office! WORK SCHEDULE FOR A SCHEDULING COORDINATOR This full-time position works Monday, Tuesday, Thursday, and Friday from 7:45-5 pm. ARE YOU READY TO JOIN OUR DENTISTRY TEAM? If you enjoy talking on the phone and feel that you would be right for this full- or part-time job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 45040 Job Posted by ApplicantPro
    $18-22 hourly 2d ago
  • Patient Care Coordinator (PCC) - Supervisor

    Avita Health System 4.1company rating

    Ontario, OH

    Join Our Team at Avita Health System - Avita Galion Hospital Avita Health System is proud to serve the communities of Crawford and Richland counties through three hospitals and numerous clinic locations. Over the past few years, we've tripled in size, now employing over 2,200 team members and more than 160 physicians and advanced practitioners. Our mission is to deliver high-quality, compassionate care to the people who depend on us. We're currently seeking a dedicated Patient Care Coordinator (PCC) to join our Nursing Administration Department at our Galion location. Position Overview Assesses, plans, implements and evaluates the nursing care of patients within the nursing units. Responsible for ensuring continuity of care of the patients between shifts by providing direct care as well as supervising the care given by nursing assistants, LPNs and supportive staff members. Participates in patient and family teaching. Maintains role as patient advocate with a focus on the organization's mission. Qualifications Required: Current licensure as a Registered Nurse in the State of Ohio. Current BLS, ACLS, PALS certifications. Successful completion of Neonatal Resuscitation certification. Two (2) or more years of previous nursing experience. Preferred: Previous management/supervisory experience. Bachelor's degree in nursing (BSN). Why Join the Avita Health System Team? At Avita, we're committed to creating a supportive, inclusive, and empowering environment where every team member plays a vital role in delivering exceptional care to our communities. Whether you're on the front lines or behind the scenes, your work matters here. What You Can Expect at Avita: A collaborative and engaged workplace culture Competitive wages and comprehensive benefits Generous paid time off (PTO) to support work-life balance Health, dental, and vision insurance options 403(b) retirement plans with up to 4% employer match Paid parental leave Pharmacy discounts for employees Free on-site parking Opportunities for professional growth and internal advancement Recognition programs, including the DAISY Nursing Award for excellence Join a team that values your contributions and supports your career journey every step of the way. Job ID: #10716 Location: Avita Galion Hospital - Nursing Administration Department Avita Health System is an Equal Opportunity Employer. 7p-7a, part time.
    $41k-50k yearly est. Auto-Apply 60d+ ago
  • Patron Services Representative

    Cincinnati Symphony Orchestra 3.9company rating

    Cincinnati, OH

    Reporting to the Box Office Manager and Assistant Box Office Manager, the Part-Time Patron Service Representative (PSR) serves as one of the first points of engagement with our patrons. Successful candidates are professional and personable individuals who show great attention to detail in a fast-paced environment, an interest in classical music, and a commitment to outstanding service to our guests and colleagues. Duties and Responsibilities: Exemplify and promote the CSO guest service model. Engage patrons in person, over the phone, and at concerts with superior service. Learn, retain and manage a great deal of information about concerts, events and promotions in order to best answer patrons' questions pleasantly, confidently, and efficiently. Communicate and troubleshoot issues in a prompt manner while maintaining high standards of quality and accuracy. Help increase patron engagement, ticket sales and donations by suggesting additional ticket purchases and/or adding on donations with purchase. Work with Assistant Box Office Managers, Lead PSRs and other managers on continual skill development. Assist other departments with projects. Support organization's vision to be the most relevant orchestra in America. Other duties as required. Requirements Qualifications: Box office/sales experience. Excellent computer skills. Clear communication skills. Flexibility and willingness to continually learn new things. Familiarity with classical music. Ability to multitask and remain calm under pressure. Flexibility with scheduling and ample availability. Scheduling: Shifts are 4 hours long between the hours of 10:00 am - 5:00 pm Monday through Friday and 10:00 am - 2:00 pm on Saturday. In addition, weekly concert shifts are required and may occur at the following times: On Friday morning concerts (9:00 am through intermission). Friday and Saturday evening concerts (approximately 5:45 pm through intermission). Sunday matinees and evenings (11:45am through intermission or 4:45pm through intermission). Patron Service Representatives are required to work a minimum of 2-3 shifts per week and 1-2 weekend events per week for a total of 12 to 20 hours per week. Salary Description Starting at $15.25 per hour. Up to 20 Hours a week
    $15.3 hourly 13d ago
  • Patient Care Coordinator

    Dasco Home Medical Equipment 3.5company rating

    Wooster, OH

    Requirements REQUIRED EDUCATION AND/OR EXPERIENCE: High School diploma or GED equivalent. PREFERRED EDUCATION AND/OR EXPERIENCE: Associate's degree in related field. Six months' experience in healthcare/medical/insurance/DME customer service role ADDITIONAL QUALIFICATIONS: None. COMPETENCIES: Communication proficiency Compliance Customer service / client focus Results driven Stress management POSITION TYPE/EXPECTED HOURS OF WORK: The Patient Care Coordinator position is part-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. SUPERVISORY RESPONSIBILITY: This position has no supervisory role. WORK ENVIRONMENT: This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus. TRAVEL: Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO #ind100
    $20k-32k yearly est. 11d ago
  • Patient Access Representative - Weekends Only

    Uhhospitals

    Chardon, OH

    Patient Access Representative - Weekends Only - (25000C4O) Description UH Geauga Medical Center - Chardon, OH Emergency Department RegistrationA Brief Overview The Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience. What You Will Do Checking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments. Assists patients with enrolling and utilizing MyChart. Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances. Assist with completion of various types of paperwork and forms. Effectively work EPIC workques, worklist and inbasket messages. Schedules referrals and follow-up visits. Accurate and timely scanning of documents into EPICAdditional Responsibilities Functions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency. Actively participates in UH emergency preparedness. Maintains a clean and organized work area. Will be cross-trained to perform other duties as assigned. May be scheduled to work at off-sites. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications Education High School Equivalent / GED (Required) Associate's Degree or progress towards degree (Preferred) Medical Terminology (Preferred) Work Experience 1+ years Customer Service (Required)2+ years Customer Service or Customer Service in healthcare (Preferred) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical Demands Standing OccasionallyWalking OccasionallySitting ConstantlyLifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing RarelyStooping RarelyKneeling RarelyCrouching RarelyCrawling RarelyReaching RarelyHandling OccasionallyGrasping OccasionallyFeeling RarelyTalking ConstantlyHearing ConstantlyRepetitive Motions FrequentlyEye/Hand/Foot Coordination FrequentlyTravel Requirements 10% Primary Location: United States-Ohio-ChardonWork Locations: 13207 Ravenna Road 13207 Ravenna Road Chardon 44024Job: Administrative SupportOrganization: Geauga_Medical_CenterSchedule: Part-time Employee Status: Regular - ShiftWeekends OnlyJob Type: StandardJob Level: Entry LevelTravel: NoRemote Work: NoJob Posting: Nov 25, 2025, 9:51:50 PM
    $29k-37k yearly est. Auto-Apply 8h ago
  • Patient Registration Clerk - Part Time, Variable

    Hocking Valley Community Hospital 3.3company rating

    Logan, OH

    Hocking Valley Community Hospital (HVCH) is looking for a Patient Registration Clerk to become part of our supportive and hardworking team. Revenue Cycle Department - Part Time, Variable hours/days The starting rate is $15.50/hr, firm. Additional shift differential pay. What We Offer Flexible scheduling opportunities to help with work-life balance, burnout, and mental well-being. Medical, Dental, and Vision insurance is paid in part by the hospital. Opt out, pay out option for full time employees. Life/AD&D and Long-Term Disability are paid by the hospital. Voluntary Life and Supplemental Insurance options such as Short-Term Disability, Cancer, Accident, etc. Flexible Spending Accounts (Healthcare and Dependent Care) and Health Savings Accounts. OPERS pension plan with a hospital contribution of 14% and optional Deferred Compensation for retirement. Paid sick, vacation, and 11 paid holidays with carry-over and cash out options. Vacation can be used after 90 days of employment as it accrues. Student Loan Forgiveness and Federal Tuition Grant Programs such as Public Service Loan Forgiveness eligibility. Tuition/Education Reimbursement and our Grow Your Own Program to financially support employees in obtaining education/certifications/licenses while working at the hospital. Tuition Discounts: Hocking College (50% discount on tuition), Mt. Carmel College of Nursing, Ohio Christian University, Chamberlain University, Walden University, Excelsior University, Purdue Global, Cincinnati University, and Grand Canyon University. Brand new State-of-the-Art SIM Lab for advanced training and education. Clinical Ladder/Residency program for nurses. Employee Engagement Committee to bring wellness and fun back to healthcare. Single location, free, and close parking - no dealing with taking shuttles to work! Education, development, and career advancement opportunities. Employee Assistance and Wellness Programs. Our Desired Candidate Will Have High School Diploma (or GED or High School Equivalence Certificate) strongly preferred. One year previous medical office and patient registration experience strongly preferred. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology. Computer literacy, good typing skills is necessary. Knowledgeable of insurance providers is a plus. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Self-starter with the ability to adapt. Excellent communication skills. Ability to function as a team player. Who We Are Welcome to Hocking Valley Community Hospital, your trusted full-service critical access hospital located in the heart of beautiful Hocking Hills, Logan, Ohio. We are dedicated to providing exceptional care close to home, ensuring that our community has access to high-quality medical services without the need to travel far. Equipped with state-of-the-art equipment and technology, we deliver advanced medical treatments and diagnostic services to meet your healthcare needs. Safety is our top priority, and we are committed to maintaining the highest standards for both patients and employees. Our friendly and compassionate team fosters an employee-first culture, as evidenced by our 4/5 rating on Indeed from current and past employees. We also rank in the top 20% in Wellbeing Scores, highlighting our commitment to the well-being of our staff. Our dedication to patient care is reflected in our excellent patient satisfaction scores, as we proudly rank 10th out of 134 hospitals in Ohio. We have an employee satisfaction score of 88% for two years in a row! Visit our website at hvch.org to see why employees love working here and why we put employees first! At Hocking Valley Community Hospital, we prioritize health and comfort, striving to make every visit a positive experience. Here, you have a name and a face, not just a number. Not familiar with Hocking Hills? See our serene beauty and abundance of outdoor and family activities: ************************************* Applicants must be authorized to work in the U.S. without sponsorship, now or in the future. Hocking Valley Community Hospital (HVCH) is an Equal Employment Opportunity Employer and as such we are committed to having a workforce that reflects diversity at all levels. Both applicants and employees are treated without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law. Hocking Valley Community Hospital has a zero tolerance substance policy, including any form of marijuana, and completes extensive drug screening on candidates and employees. We also conduct extensive background checks that adhere to the Ohio Revised Code for public hospitals. Please ask HR if you have any questions or concerns at ***********.
    $15.5 hourly Easy Apply 31d ago
  • Medical Receptionist

    American Family Care Harpers Point 3.8company rating

    Cincinnati, OH

    Part-time Medical Receptionist Benefits/Perks Great small business work environment Flexible scheduling Company OverviewAmerican Family Care (AFC) is a primary and urgent care company providing services seven days a week on a walk-in basis. Our new state-of-the-art center focuses on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. This location is equipped with an onsite lab and in-house x-ray capability. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $22k-27k yearly est. Auto-Apply 60d+ ago
  • Adult Learning & Information Services Associate Part-Time 1.6.26

    Twinsburg Public Library

    Twinsburg, OH

    Part-time Description Do you have a passion for innovation and a drive to help others? We want you to join our team in the Adult Learning and Information Services (ALIS) department. We are currently seeking a part-time associate to begin work in February 2026. The ALIS Associate works at the Information Desk, serving the public by locating materials, directing library customers to appropriate resources for their questions, and helping library customers with computers and mobile devices. Our ideal candidate will enjoy working in a fast-paced environment, answering many different types of questions. This position is scheduled for 24 hours per week and requires a flexible schedule, including mornings, evenings, and weekends. Hourly rate is $15-16 based on experience. Bachelor's degree or equivalent experience required. Applications received by January 19, 2026 will receive first priority. Job Title: Adult Learning and Information Services Associate I Job Category: Part-time (24 hours) Non-exempt Department: Adult Learning and Information Services Salary: $15-16 based on experience JOB SUMMARY Assists adults with locating information and materials. Assists the department with specialized services and the management of materials in the Library's collection. ESSENTIAL RESPONSIBILITIES AND DUTIES • Assists patrons in locating and obtaining Library materials, using reference interview techniques. • Assists patrons in locating information online and through Library databases. Refers patron to librarians, other Library departments, organizations, or individuals as appropriate. • Guides patrons in using current technology in the building, which may include copying, printing, faxing, and/or scanning. • Uses a variety of techniques to promote materials and programs (e.g. displays, social media, etc.). • Provides information on Library activities, facilities, and procedures. • May serve as a notary public. • Assists the department with home delivery service and outreach projects. May accompany bookmobile library associate on visits to nursing homes and other sites. • Other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES • Understands and responds to the Library's need for flexibility. • Ability to respond effectively to common inquiries or complaints from patrons, co-workers, vendors, and the public. • Ability to take direction from administration. • Strong attention to detail; ability to perform duties with a high level of accuracy. • Ability to resolve complex problems appropriately and to manage pending deadlines. • Ability to maintain confidentiality and discretion; uses appropriate judgment in handling information and records. • Ability to tactfully communicate with public, staff, and patrons of all ages. • Ability to work with little to no supervision. • Personal Characteristics: Consistently maintains, displays, and models a positive attitude that reflects the Library's values. Works as a member of the team toward the success of the Library's mission. Requirements MINIMUM REQUIREMENTS • Bachelor's degree or associate's degree from an accredited college or university or equivalent library experience. • Customer service experience preferred. CONDITIONS AT WORK • Fast-paced environment that may require handling difficult customer service situations. • Job is primarily performed indoors in a typical customer service setting and involves frequent close-up work, including use of a PC monitor. • Employee is required to work evening and weekend hours, including Sundays; schedules may be altered depending on the needs of the Library. Employees generally work two evenings a week plus a weekend rotation. • Minimal travel may be required to attend trainings. • Physical Requirements: Ability to regularly lift up to 25 pounds; ability to reach overhead and stoop to floor level; ability to operate standard office equipment.
    $15-16 hourly 12d ago
  • ED Registration Specialist - 499046

    University of Toledo 4.0company rating

    Toledo, OH

    Title: ED Registration Specialist Department Org: Registration - 108820 Employee Classification: B2 - Classif'd Part Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 2 Start Time: 11AM/3PM End Time: 11PM/3AM Posted Salary: Starting hourly wage is $15.87 Float: True Rotate: True On Call: True Travel: True Weekend/Holiday: True Job Description: The ED Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center. Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data. The ED Registration Specialist is highly skilled and works at a fully cross functional level. Minimum Qualifications: - High School diploma or equivalent required - Previous customer service experience required - Recent experience (within 2 years) in hospital or physician office performing as a primary duty, one (1) of the three (3) following is required: o Registration Specialist o Collection/Billing specialist o Check-in/out Clerk- who enters patient demographic/insurance information in system (testing may be given) Communication and other skills: - Must have working knowledge to operate a computer in a windows-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently. - Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form. - Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service. - Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested. Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
    $15.9 hourly 60d+ ago
  • Registration Specialist - Part Time (.5 FTE)

    Lindner Center of Hope 4.5company rating

    Mason, OH

    Registration Specialist Part-Time - 20 Hours (.5 FTE) About Us: The Lindner Center of Hope is a nonprofit, comprehensive mental health center and global leader offering state-of-the-science diagnosis and treatment of the most pervasive mental illnesses of our time. One of the first centers designed as a fully integrated system of care to address deficiencies in mental health care as identified by the Institute of Medicine. Innovative residential assessment, inpatient and outpatient programs in partnership with UC Health serving more than 54,660 patients from around the world. A leader in research and collaborations that are advancing the field and positioning Cincinnati as a national leader in mental health care. We embrace the many talents, skills, and experiences our employees bring to Lindner Center of Hope. Everyone is encouraged to use their unique gifts to express ideas, make meaningful contributions to our programs and genuine connections with patients and family, as well as strengthen donor, referrer and community relations. At Lindner Center of Hope, you'll have the opportunity for a consistently rewarding career, working for an organization that shares your desire and ability to make a demonstrable difference in the lives of people living with mental illness. Position Summary: This position provides administrative support to the clinicians providing outpatient services at the Lindner Center of Hope. This position works closely with the Intake, Patient Registration and Billing staffs to provide excellent service to patients and families receiving outpatient services. Major Duties and Responsibilities: Front Desk: Greets new and established outpatients upon arrival, complete registration and obtains and/or verify all demographic and insurance information making updates or corrections in the patient account system as appropriate. Completes the Medicare Secondary Payer Questionnaire for all Medicare patients during the registration process. Obtains the appropriate signatures on consents and assignment of benefits. Scans insurance cards, picture ID, signed consents and other appropriate documents into the document imaging system. Collects co-pay, deductible or other out-of-pocket liability and receipts the patient. Reviews any outstanding balances with patients at check in and provides a patient statement upon request. Attempts to collect on past due balances or refer the patient to the billing department or financial counselor to make arrangements to settle bill. Counts and balances cash drawers/boxes daily. Prepares daily cash reconciliation report ensuring that receipts are posted correctly and submits all payments to the cashier at the end of each shift. Clearly documents all activity on the patient's account in the patient accounting system. Work the assigned work queues on a routine basis as a self-auditing tool to detect any missing registration information. Follow up as needed. Greets all visitors in a respectful manner as they enter the main lobby. Assists all visitors and staff members with questions and provides patients and visitors with a badge and directions to the appropriate areas of LCOH. Performs all other duties as assigned. Position Qualifications: High school diploma required At least 2 years of experience in doctor' office or health care administrative position required. Experience working in mental health setting preferred. Strong customer service skills and a high degree of confidentiality are required. Must have strong computer skills including Excel and Word. Receptionist skills involving answering the telephone, greeting patients/visitors, and making appointments are required. Ability to enthusiastically follow and model the Lindner Center of Hope mission, vision and values. Physical Requirements: The physical demands of this position are consistent with those performed in a normal office environment, including occasional lifting, carrying, pushing or pulling, and sufficient manual dexterity to operate standard office equipment and ability to use a computer. Perks and Benefits At LCOH, we are dedicated to fostering a supportive and caring environment. As part of our team, you'll have access to: Affordable medical, dental, and vision plans for both full-time and part-time employees Flexible spending and health savings accounts Generous paid time off that starts accruing on day one Opportunities for tuition reimbursement and continuous education An employer-matching 401(k) retirement plan to help you plan for the future Complimentary gym membership Employer-provided short and long-term disability coverage, life insurance and an Employee Assistance Program A community of mission-driven individuals passionate about making a difference All candidates extended conditional offer of employment will be subject to a WebCheck (BCI & FBI Fingerprinting). Fingerprints will be submitted to the Bureau of Criminal Investigation (BCI) and the Federal Bureau of Investigation (FBI). The reports from these agencies will include criminal record information. Lindner Center of Hope will follow the requirements for employment based on the State of Ohio Administrative Code 5122-30-31, and any other regulatory requirements regarding criminal background checks. Lindner Center of Hope also reserves the right to obtain Consumer Reports and/or Investigative Consumer Reports as defined in the Federal Fair Credit Reporting ACT (FCRA). Lindner Center of Hope is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $29k-33k yearly est. 41d ago
  • Membership and Service Associate - Atrium Family YMCA

    Great Miami Valley YMCA 3.0company rating

    Franklin, OH

    Membership Sales and Service Associate FLSA Status: Non-Exempt Status: Part-Time Department: Membership This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area. ESSENTIAL FUNCTIONS: 1. Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. 2. Conduct “Cause Driven” interviews and/or tours responsive to the needs of prospective members; makes every effort to close membership sale. 3. Builds relationships with members; helps members connect with one another and the YMCA. 1 Knows and uses the names of members, 2. Stands and greets members first, 3. Check on their progress, 4. Introduce members to other members and staff. 4. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. 5. Applies all YMCA policies dealing with member services. 6. Knows and follows the established financial and business procedures for the association and branch. 7. Assists and/or administers financial assistance, assuring that no one is turned away from YMCA membership or participation based solely on their ability to pay. 8. Supports the Branch's Annual Support Campaign through their words and actions. YMCA COMPETENCIES (Leader): Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. QUALIFICATIONS: Certifications required within 30 days of hire: CPR/AED, and First Aid. Completes all “Cause Driven” required training within the first 30 days. Excellent interpersonal and problem-solving skills. Ability to relate effectively to diverse groups of people from all social and economic segments of the community. Previous customer service, sales, or related experience. Basic knowledge of computers. Must be age 18 or older. WORK ENVIRONMENT & PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach and must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate. Dress in a professional manner as it relates to the department in accordance with the established dress code.
    $20k-25k yearly est. 60d+ ago
  • Patient Access Float

    Salem Regional Medical Center 4.2company rating

    Salem, OH

    SRMC Has an Exciting Opportunity for Qualified Candidates! Position: Part Time Patient Access Float Department: Patient Access Shift: Primarily Days, Varied PURPOSE The primary purpose of the Patient Access Float is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor to assure that a successful, viable department is maintained at all times. The Patient Access Float is responsible for gathering appropriate information during the admitting, registration and scheduling process, accurately and timely calling insurance companies for verification including benefit details, referral information, precertification/authorization, and determining patient financial responsibilities. This individual will also assist the physician offices and patients with questions and concerns. This individual will perform these duties in a courteous and professional manner. This position will also require the employee to perform other related duties and activities assigned by the Director or Manager of the department. QUALIFICATIONS · High school graduate with emphasis on clerical studies. Must have experience with clerical/office work. Good communication skills, problem solving, and ability to prioritize daily work. Must have knowledge of insurance company procedures. Strong interpersonal skills with the ability to handle a variety of circumstances and conditions in a calm and composed manner Ability to work well with co-workers and work as a team Computer skills: Typing, Microsoft Word, Excel Be able to make a change on demand and a multitasker Medical terminology/background desired. Be thorough and able to follow detailed instructions. Ability to be flexible as demands of the day change and able to multitask Customer service experience is desirable. BENEFITS · Competitive wages · Medical/prescription insurance · Dental insurance · Vision insurance · Accident and critical insurance · Employer paid life insurance · 403 (b) retirement with employer matching · Tuition reimbursement · Continuing education reimbursement · Cafeteria discounts · Employee Assistance Program · Shift differential
    $28k-32k yearly est. 60d+ ago

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