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As of October 2025, the average salary for Patient Service Associates stands at around $31,992 per year or approximately $15 per hour. The salary can vary based on numerous factors, including the state of employment, years of experience, and the type of healthcare facility. For instance, those in metropolitan areas may earn higher wages due to the cost of living.
Job seekers should utilize this information to negotiate salaries effectively and explore opportunities in high-paying states or positions within larger healthcare organizations. Understanding the full scope of salary dynamics can help in making informed career choices.
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The highest-paying states for patient service associates are Massachusetts, Illinois, and Alaska. The lowest average patient service associate salary states are South Carolina, Alabama, and Kentucky.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Massachusetts | $41,416 | $19.91 |
| 2 | Illinois | $38,156 | $18.34 |
| 3 | Arizona | $34,397 | $16.54 |
| 4 | Alaska | $37,599 | $18.08 |
| 5 | Minnesota | $36,256 | $17.43 |
| 6 | Connecticut | $34,325 | $16.50 |
| 7 | Iowa | $34,242 | $16.46 |
| 8 | Michigan | $31,890 | $15.33 |
| 9 | Washington | $34,814 | $16.74 |
| 10 | North Dakota | $32,641 | $15.69 |
| 11 | New York | $34,001 | $16.35 |
| 12 | West Virginia | $33,300 | $16.01 |
| 13 | Vermont | $34,488 | $16.58 |
| 14 | New Jersey | $32,987 | $15.86 |
| 15 | Pennsylvania | $31,671 | $15.23 |
| 16 | South Dakota | $30,982 | $14.90 |
| 17 | Hawaii | $35,096 | $16.87 |
| 18 | Mississippi | $33,052 | $15.89 |
| 19 | Missouri | $31,763 | $15.27 |
| 20 | Wisconsin | $31,942 | $15.36 |
| 21 | Maryland | $34,291 | $16.49 |
| 22 | New Mexico | $31,340 | $15.07 |
| 23 | Colorado | $32,734 | $15.74 |
| 24 | Oregon | $32,617 | $15.68 |
| 25 | District of Columbia | $37,105 | $17.84 |
| 26 | Ohio | $30,747 | $14.78 |
| 27 | California | $35,490 | $17.06 |
| 28 | Nevada | $32,689 | $15.72 |
| 29 | Rhode Island | $31,945 | $15.36 |
| 30 | Kansas | $31,895 | $15.33 |
| 31 | New Hampshire | $30,056 | $14.45 |
| 32 | Maine | $29,286 | $14.08 |
| 33 | Indiana | $28,631 | $13.76 |
| 34 | Montana | $30,546 | $14.69 |
| 35 | Texas | $29,129 | $14.00 |
| 36 | Idaho | $30,880 | $14.85 |
| 37 | Delaware | $30,996 | $14.90 |
| 38 | Wyoming | $30,543 | $14.68 |
| 39 | North Carolina | $29,020 | $13.95 |
| 40 | Florida | $28,106 | $13.51 |
| 41 | Nebraska | $29,969 | $14.41 |
| 42 | Tennessee | $25,220 | $12.13 |
| 43 | Kentucky | $26,591 | $12.78 |
| 44 | Virginia | $29,436 | $14.15 |
| 45 | Georgia | $27,826 | $13.38 |
| 46 | Arkansas | $26,975 | $12.97 |
| 47 | South Carolina | $26,882 | $12.92 |
| 48 | Alabama | $26,592 | $12.78 |
| 49 | Louisiana | $24,136 | $11.60 |
| 50 | Utah | $27,138 | $13.05 |
| 51 | Oklahoma | $25,006 | $12.02 |
The highest-paying cities for patient service associates are Boston, MA, Washington, DC, and Minneapolis, MN.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $41,424 | $19.92 |
| 2 | Washington, DC | $37,143 | $17.86 |
| 3 | Minneapolis, MN | $36,242 | $17.42 |
| 4 | San Luis Obispo, CA | $35,831 | $17.23 |
| 5 | Issaquah, WA | $34,858 | $16.76 |
| 6 | Phoenix, AZ | $34,461 | $16.57 |
| 7 | Baltimore, MD | $34,402 | $16.54 |
| 8 | Des Moines, IA | $34,105 | $16.40 |
| 9 | Rochester, NY | $33,918 | $16.31 |
| 10 | Olive Branch, MS | $33,229 | $15.98 |
| 11 | Denver, CO | $32,752 | $15.75 |
| 12 | Portland, OR | $32,641 | $15.69 |
| 13 | Saginaw, MI | $32,042 | $15.40 |
| 14 | Allentown, PA | $31,891 | $15.33 |
| 15 | Canton, OH | $30,977 | $14.89 |
| 16 | El Paso, TX | $30,272 | $14.55 |
| 17 | Durham, NC | $29,282 | $14.08 |
| 18 | Fort Wayne, IN | $29,088 | $13.98 |
| 19 | Jacksonville, FL | $28,309 | $13.61 |
| 20 | Canton, GA | $27,943 | $13.43 |
A patient service associate's salary ranges from $26,000 a year at the 10th percentile to $39,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $39,000 | $3,250 | $19 |
| 75th Percentile | $35,000 | $2,917 | $17 |
| Average | $31,992 | $2,666 | $15 |
| 25th Percentile | $28,000 | $2,333 | $13 |
| 10th Percentile | $26,000 | $2,167 | $13 |
The highest paying types of patient service associates are service associate, patient advocate, and referral coordinator.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Referral Coordinator | $35,179 | $2,932 | $16.91 | 65,934 |
| Medical Receptionist | $31,960 | $2,663 | $15.37 | 118,048 |
| Medical Scheduler | $32,201 | $2,683 | $15.48 | 67,831 |
| Registration Representative | $34,021 | $2,835 | $16.36 | 118,803 |
| Medical Office Administrator | $34,252 | $2,854 | $16.47 | 179,503 |
| Receptionist/Customer Service | $30,604 | $2,550 | $14.71 | 216,587 |
Top companies hiring patient service associates now:
Patient service associate salaries at Virginia Eye Institute and University of Pennsylvania are the highest-paying according to our most recent salary estimates. In addition, the average patient service associate salary at companies like Massachusetts General Hospital and The University of Kansas Health System are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Virginia Eye Institute | $41,807 | $20.10 |
| 2 | University of Pennsylvania | $38,569 | $18.54 |
| 3 | Massachusetts General Hospital | $37,163 | $17.87 |
| 4 | The University of Kansas Health System | $36,735 | $17.66 |
| 5 | Care New England Health System | $35,433 | $17.04 |
| 6 | University of Michigan | $34,946 | $16.80 |
| 7 | Emory University | $34,727 | $16.70 |
| 8 | McKesson | $34,207 | $16.45 |
| 9 | Dignity Health | $33,821 | $16.26 |
| 10 | MEDNAX | $33,724 | $16.21 |
| 11 | Lahey Health Behavioral Services | $33,652 | $16.18 |
| 12 | Legacy Health | $33,626 | $16.17 |
| 13 | Highmark | $33,480 | $16.10 |
| 14 | Excela Health | $33,390 | $16.05 |
| 15 | Eisenhower Medical Center | $33,350 | $16.03 |
| 16 | Planned Parenthood | $33,267 | $15.99 |
| 17 | Maine Health/maine Mental Health Partners | $33,256 | $15.99 |
| 18 | Palomar Health | $33,138 | $15.93 |
| 19 | Banner Health | $33,119 | $15.92 |
| 20 | Quest Diagnostics | $33,110 | $15.92 |
The average patient service associate salary has risen by $4,661 over the last ten years. In 2014, the average patient service associate earned $27,331 annually, but today, they earn $31,992 a year. That works out to a 11% change in pay for patient service associates over the last decade.
Compare patient service associate salaries for cities or states with the national average over time.
Compare patient service associate salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $32,000 | $15.38 | +3.1% |
| 2025 | $31,000 | $14.90 | +2.8% |
| 2024 | $30,100 | $14.49 | +2.5% |
| 2023 | $29,400 | $14.12 | +1.8% |
| 2022 | $28,800 | $13.87 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Dignity Health | Patient Services Associate II | Santa Maria, CA | 06/28/2025 | $48,001 |
| Pediatrix | Patient Services Associate | Denver, CO | 06/28/2025 | $39,653 |
| Kennedy Medical Group, Practice, PC | Patient Services Associate Float | Camden, NJ | 06/27/2025 | $35,479 |
| Pediatrix Medical Group | Patient Services Associate | Denver, CO | 06/26/2025 | $39,653 |
| Compass Group USA Inc. | Patient Dining Associate (Dietary Aide) | Modesto, CA | 06/25/2025 | $50,088 |
| Compass Group USA Inc. | Patient Dining Associate (Dietary Aide)) | Missoula, MT | 06/25/2025 | $34,436 |
| Compass Group USA Inc. | Patient Dining Associate | Springfield, IL | 06/25/2025 | $31,305 |
| Compass Group USA Inc. | Patient Dining Associate (Dietary Aide) | Houston, TX | 06/25/2025 | $31,305 |
| Compass Group USA Inc. | Patient Dining Associate (Dietary Aide)) | Portland, OR | 06/25/2025 | $39,653 |
| Compass Group USA Inc. | Patient Dining Associate (Dietary Aide) | Houston, TX | 06/25/2025 | $33,392 |
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