Become A Patient Service Coordinator

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Working As A Patient Service Coordinator

Documenting/Recording Information
Performing for or Working Directly with the Public
Getting Information
Assisting and Caring for Others
Establishing and Maintaining Interpersonal Relationships

Deal with People
Unpleasant/Angry People
$31,720
Average Salary

What Does A Patient Service Coordinator Do At Johns Hopkins Medicine

* The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter.
* Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins.
* Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems.
* Full Time (40 hours)
* am
* pm

What Does A Patient Service Coordinator Do At Medical Temporaries

* answering telephone calls and making appointments; composing correspondence; collecting, compiling and analyzing information and data; providing information on inquiries; may pick up and distribute incoming mail and faxes; may fax outgoing documents; maintains and updates office supplies and assists in maintenance of department files.
* May process invoices, handle confidential records and information, and/or make travel arrangements.
* Uses discretion in making decisions regarding planning, organizing and scheduling work.
* Provides general typing and word processing support.
* Uses computer software such as word processing, spreadsheets, and graphics software
* About Us:Medical Temporaries is sincere in its efforts to provide quality medical care to the community.
* We are interested in healthcare workers who have a passion for helping others and are able to provide compassionate care and services to those who need it.
* We build a bridge to help you reach your career goals.
* Many of the area's premier medical facilities partner with Medical Temporaries to handle the recruiting and hiring for their facilities.
* With more than 28 years of experience staffing the medical community, we have the relationships and resources available to get your foot in the door in a timely manner.
* We work diligently to ensure the job is a good fit for everyone, Your Success is our Success.
* For more information about our company and current opportunities, you can visit our website at www.medtemps.com
* Medical Temporaries is an Equal Opportunity Employer and a Drug Free

What Does A Patient Service Coordinator Do At Johns Hopkins University

* Offers friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins.
* Maintains accurate information on each patient to facilitate the patient encounter.
* Uses automated systems to expedite patient scheduling, pre-registration, check-in, and check-out.
* Works with others in a team environment.
* Schedules patients for laboratory tests, medical examinations, and consultations.
* Relays information to patients regarding preparation for laboratory tests and examinations.
* Coordinates visits either within the department or between several departments.
* Telephones and interviews patients and/or family members to obtain accurate pre-registration information and to confirm appointments.
* Prints and mails directions, maps, fee schedules, and department specific information to patients.
* Sends medical questionnaire forms to patients to obtain missing information.
* Verifies and enters pre-registration and insurance information into the computer system and prepares daily printed schedules for designated areas.
* Obtains and/or verifies patient’s demographic data by phone or in person.
* Confirms appointments by telephone and/or mail.
* Fills vacancies due to cancellations.
* Obtains pre-certifications as required by patients’ health care insurers or manage care providers.
* Registers patients for clinical appointments using computerized database.
* Assists patients or family members with completion of medical insurance forms.
* Informs patients of costs of care being provided, and guides them to appropriate resources for further information, guidance, or assistance.
* Arranges or assists in arranging patient transportation.
* Answers phones and provides routine information to callers.
* Collects payments

What Does A Patient Service Coordinator Do At Robert Half

* Checking patients in and out utilizing an EMR system
* Answering a high-volume of phone calls
* Verifying patient demographics and insurance information
* Verifying insurance eligibilities and benefits
* Obtaining prior authorizations for procedures
* Scheduling patient appointments, and adhering to physician schedules
* OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field.
* We are faster at finding you work because of the depth of our client network.
* Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities.
* We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
* Apply for this job now or contact us today at 888
* for additional information.
* All applicants applying for U
* S. job openings must be authorized to work in the United States.
* Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
* OfficeTeam.
* A Robert Half Company.
* An Equal Opportunity Employer M/F/Disability/Veterans.
* By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
* Req ID:
* Functional Role:
* Administrative
* Medical
* Country:
* USA
* State:
* CA
* City:
* San Francisco
* Postal Code:
* Compensation:* $16.00 to $20
* per hour

What Does A Patient Service Coordinator Do At Minnesota Visiting Nurse Agency

* _
* Functions as a central point of communication for the unit
* Provides customer service for patients, visitors, guests, and the interdisciplinary health care team
* Promotes organization and smooth functioning of unit and assists in maintaining unit efficiency
* Performs general receptionist duties
* Coordinates patient admissions, transfer and discharge process within EPIC and direct patient service
* Coordinates obtaining and maintaining designated supplies, equipment, and inventory for the unit
* Provides basic technical support and maintenance of computer functions
* Serves as a resource for health care team members, to assist them in navigating the electronic health record
* Monitors, facilitates, and acts on orders
*

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How To Become A Patient Service Coordinator

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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Patient Service Coordinator jobs

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Patient Service Coordinator Career Paths

Patient Service Coordinator

Billing Specialist Accounts Receivable Specialist

Accounts Receivable Manager

6 Yearsyrs

Patient Care Coordinator Office Administrator

Administrative Manager

6 Yearsyrs

Accounts Receivable Specialist Legal Assistant Administrative Coordinator

Administrative Supervisor

5 Yearsyrs

Front Desk Coordinator Office Manager Billing Specialist

Billing Manager

7 Yearsyrs

Front Desk Coordinator Billing Specialist

Billing Supervisor

6 Yearsyrs

Finance Counselor Business Office Manager

Business Office Director

8 Yearsyrs

Administrative Coordinator Human Resources Coordinator

Business Office Manager

8 Yearsyrs

Registered Nurse Case Manager Therapist

Clinical Director

9 Yearsyrs

Registered Nurse Staff Nurse

Clinical Manager

8 Yearsyrs

Specialist Case Manager Clinical Manager

Clinical Operations Manager

10 Yearsyrs

Specialist Operations Manager Assistant Director

Director Of Admissions

7 Yearsyrs

Billing Specialist Home Health Aid Unit Secretary

Office Manager

5 Yearsyrs

Administrative Coordinator Project Coordinator Human Resources Coordinator

Office Manager Of Human Resources

6 Yearsyrs

Case Manager Utilization Review Nurse Staff Nurse

Patient Care Manager

9 Yearsyrs

Finance Counselor Supervisor, Patient Access Patient Care Manager

Patient Relations Director

10 Yearsyrs

Medical Office Administrator Patient Service Representative Service Supervisor

Patient Services Manager

8 Yearsyrs

Case Manager Clinical Manager Practice Manager

Practice Administrator

10 Yearsyrs

Patient Care Coordinator Nurse Manager Clinical Manager

Practice Manager

9 Yearsyrs

Accounts Receivable Specialist Business Manager Billing Manager

Revenue Manager

8 Yearsyrs

Program Coordinator Home Health Aid Customer Care Representative

Senior Representative

5 Yearsyrs

Average Length of Employment

Senior Patient Service Representative 3.5 years
Insurance Coordinator 3.1 years
Patient Service Coordinator 3.0 years
Medical Records Custodian 3.0 years
Patient Representative 2.8 years
Referral Coordinator 2.7 years
Medical Office Administrator 2.7 years
Registration Coordinator 2.6 years
Patient Service Associate 2.6 years
Practice Coordinator 2.6 years
Scheduling Coordinator 2.6 years
Patient Access Associate 2.5 years
Patient Registrar 2.5 years
Patient Service Representative 2.5 years
Registration Specialist 2.5 years
Patient Coordinator 2.4 years
Patient Care Coordinator 2.4 years
Patient Liaison 2.3 years
Patient Service Specialist 2.3 years
Front Office Coordinator 2.3 years
Patient Care Representative 2.2 years
Patient Services Assistant 2.2 years
Patient Care Specialist 2.2 years
Front Office Assistant 2.1 years
Authorization Specialist 2.1 years
Appointment Scheduler 1.9 years
Clinic Receptionist 1.9 years

Top Careers Before Patient Service Coordinator

Top Careers After Patient Service Coordinator

Patient Service Coordinator Demographics

Gender

Female
84.3%
Male
13.4%
Unknown
2.3%

Ethnicity

White
78.3%
Hispanic or Latino
12.7%
Asian
6.8%
Unknown
1.6%
Black or African American
0.6%

Languages Spoken

Spanish
72.4%
French
5.0%
Mandarin
3.9%
Chinese
2.2%
Arabic
2.2%
Tagalog
1.7%
Hmong
1.7%
Portuguese
1.1%
Vietnamese
1.1%
Hindi
1.1%
Cantonese
1.1%
Urdu
1.1%
Korean
1.1%
Italian
1.1%
Swedish
0.6%
Kurdish
0.6%
Gujarati
0.6%
German
0.6%
Russian
0.6%
Amharic
0.6%

Patient Service Coordinator

Unfortunately we don’t have enough data for this section.

Patient Service Coordinator Education

Schools

University of Phoenix
16.6%
The Community College of Baltimore County
8.7%
Kaplan University
5.7%
Towson University
5.4%
University of Maryland - University College
5.1%
Houston Community College
4.8%
American InterContinental University
4.8%
Johns Hopkins University
4.8%
Northern Virginia Community College
4.8%
Liberty University
4.5%
Strayer University
4.5%
Southern New Hampshire University
3.9%
Walden University
3.6%
University of Massachusetts - Boston
3.6%
Ashford University
3.3%
Delgado Community College
3.3%
Northeastern University
3.3%
Central Piedmont Community College
3.0%
Forsyth Technical Community College
3.0%
Anne Arundel Community College
3.0%

Majors

Degrees

Bachelors
32.0%
Other
30.8%
Associate
13.4%
Masters
11.2%
Certificate
8.5%
Diploma
2.7%
License
0.7%
Doctorate
0.6%

Patient Service Coordinator

Unfortunately we don’t have enough data for this section.

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Temporary

Real Patient Service Coordinator Salaries

Job Title	Company	Location	Start Date	Salary
Patient Services Coordinator	Grace Home Health Care, Inc.	Long Beach, CA	Oct 01, 2009	$60,502
Patient Services Coordinator	Functional Life Achievement, Inc.	New York, NY	Nov 23, 2009	$26,108
Patient Services Coordinator	Functional Life Achievement, Inc.	New York, NY	Mar 22, 2010	$26,108
Patient Services Coordinator	Functional Life Achievement, Inc.	New York, NY	Oct 01, 2010	$26,108

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Top Skills for A Patient Service Coordinator

Top Patient Service Coordinator Skills

Medical Records
Customer Service
Patient Referrals

You can check out examples of real life uses of top skills on resumes here:

Prepare medical records according to clinic guidelines and specific procedures for scheduled patient visits.
General customer service working with people in person and on the phone.
Served as team lead Reviewed insurance eligibility and coverage Scheduled patient appointments Maintained patient referrals and billing information
Ensured comprehensive services and smooth operations of the administrative clinical staff.
Assist Patient Services Manager with development of or revising of quarterly mailings and departmental resources.