FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Become A Patient Service Coordinator

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As A Patient Service Coordinator

  • Documenting/Recording Information
  • Performing for or Working Directly with the Public
  • Getting Information
  • Assisting and Caring for Others
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • $47,000

    Average Salary

What Does A Patient Service Coordinator Do

Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.

Duties

Customer service representatives typically do the following:

  • Listen to customers’ questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, and process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Refer customers to supervisors or more experienced employees

Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email, or live chat.

The specific duties of customer service representatives vary by industry. For example, representatives who work in banks may answer customers’ questions about their accounts. Representatives who work for utility and communication companies may help customers with service problems, such as outages. Those who work in retail stores often handle returns, process refunds, and help customers locate items. Some representatives make changes to customers’ accounts, such as updating addresses or canceling orders. Although selling is not their main job, some representatives may help generate sales while providing information about a product or service.

Customer service representatives typically use a telephone, computer, and other office equipment. For example, representatives who work in call centers answer phone calls and use computers to review and select standard responses from a list of options. Those employed in retail stores use registers to process returns or orders.

Show More

Show Less

How To Become A Patient Service Coordinator

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

Show More

Show Less

Do you work as a Patient Service Coordinator?

Send To A Friend

Patient Service Coordinator Jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Patient Service Coordinator Career Paths

Patient Service Coordinator
Share

Do you work as a Patient Service Coordinator?

Help others decide if this is a good career for them

Average Length of Employment
Patient Registrar 2.5 years
Top Careers Before Patient Service Coordinator
Cashier 5.3%
Internship 4.8%
Secretary 3.9%
Teller 3.0%
Top Careers After Patient Service Coordinator
Supervisor 2.6%
Specialist 2.6%
Secretary 2.4%

Do you work as a Patient Service Coordinator?

Patient Service Coordinator Demographics

Gender

Female

84.7%

Male

13.0%

Unknown

2.4%
Ethnicity

White

58.9%

Hispanic or Latino

17.0%

Black or African American

13.5%

Asian

6.9%

Unknown

3.7%
Show More
Foreign Languages Spoken

Spanish

72.5%

French

4.4%

Mandarin

4.4%

Chinese

2.5%

Hmong

1.9%

Arabic

1.9%

Portuguese

1.3%

Vietnamese

1.3%

Tagalog

1.3%

Cantonese

1.3%

Urdu

1.3%

Italian

1.3%

Russian

0.6%

Kurdish

0.6%

German

0.6%

Malayalam

0.6%

Amharic

0.6%

Hindi

0.6%

Korean

0.6%

Thai

0.6%
Show More

Patient Service Coordinator Education

Schools

University of Phoenix

16.3%

The Community College of Baltimore County

8.2%

Northern Virginia Community College

5.6%

University of Maryland - University College

5.3%

Kaplan University

5.3%

Towson University

5.3%

Houston Community College

5.0%

Strayer University

5.0%

Johns Hopkins University

5.0%

American InterContinental University

4.4%

Liberty University

4.4%

Southern New Hampshire University

4.1%

Ashford University

3.4%

Walden University

3.4%

Anne Arundel Community College

3.4%

Northeastern University

3.4%

Central Piedmont Community College

3.1%

Forsyth Technical Community College

3.1%

Delgado Community College

3.1%

Everest Institute

2.8%
Show More
Majors

Business

23.5%

Health Care Administration

16.3%

Nursing

8.5%

Medical Assisting Services

8.0%

Psychology

6.7%

Management

3.7%

General Studies

3.6%

Criminal Justice

2.8%

Education

2.6%

Communication

2.6%

Medical Technician

2.5%

Accounting

2.4%

Biology

2.4%

Public Health

2.2%

Nursing Assistants

2.2%

Human Resources Management

2.2%

Human Services

2.0%

Liberal Arts

1.9%

Sociology

1.9%

Marketing

1.9%
Show More
Degrees

Bachelors

32.0%

Other

30.8%

Associate

13.3%

Masters

11.4%

Certificate

8.5%

Diploma

2.8%

License

0.6%

Doctorate

0.6%
Show More

Job type you want
Full Time
Part Time
Internship
Temporary

Real Patient Service Coordinator Salaries

Job Title Company Location Start Date Salary
Patient Services Coordinator Grace Home Health Care, Inc. Long Beach, CA Oct 01, 2009 $60,502
Patient Services Coordinator Functional Life Achievement, Inc. New York, NY Nov 23, 2009 $26,108
Patient Services Coordinator Functional Life Achievement, Inc. New York, NY Mar 22, 2010 $26,108
Patient Services Coordinator Functional Life Achievement, Inc. New York, NY Oct 01, 2010 $26,108

No Results

To get more results, try adjusting your search by changing your filters.

Show More

How Would You Rate The Salary Of a Patient Service Coordinator?

Have you worked as a Patient Service Coordinator? Help other job seekers by rating your experience as a Patient Service Coordinator.

Top Skills for A Patient Service Coordinator

  1. Patient Care
  2. Insurance Companies
  3. Medical Records
You can check out examples of real life uses of top skills on resumes here:
  • Staff management and supervision, operational, and financial functions and non-physician technical and professional services related to patient care.
  • Appealed denials by insurance companies based on medical necessity.
  • Prepare medical records according to clinic guidelines and specific procedures for scheduled patient visits.
  • Provided exemplary customer service in a team environment.
  • Scheduled and/or rescheduled appointments, arranged for patient referrals and coordinated diagnostic testing.

How Would You Rate Working As a Patient Service Coordinator?

Are you working as a Patient Service Coordinator? Help us rate Patient Service Coordinator as a Career.

Top Patient Service Coordinator Employers

Jobs From Top Patient Service Coordinator Employers

Patient Service Coordinator Videos

Be a patient service associate today!

January 2015 Heart of MD Anderson

Related to your recently viewed content