An apple a day keeps the doctor away. If not, and you do end up in a healthcare facility despite eating all those apples, you might need the help of a patient service coordinator.
Regulations at health care organizations may very well prove too complex for a frail patient, weakened by disease. In order to make hospitalization less intimidating and more of a humane experience, patient service coordinators liaise between the institution and the individuals. They answer questions, resolve problems, and provide information as necessary.
As a patient service coordinator, you will assess patients' issues and decide on the best course of action. You basically represent the organization and communicate the rights and needs of the patients to the medical staff. You discuss matters with doctors, administrative staff, and other healthcare professionals, and, together with the patients, you will find the right solution.
How to Become a Patient Service Coordinator
There is more than meets the eye when it comes to being a patient service coordinator. For example, did you know that they make an average of $18.14 an hour? That's $37,723 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.
What Does a Patient Service Coordinator Do
There are certain skills that many patient service coordinators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed listening skills, patience and problem-solving skills.
How To Become a Patient Service Coordinator
If you're interested in becoming a patient service coordinator, one of the first things to consider is how much education you need. We've determined that 43.0% of patient service coordinators have a bachelor's degree. In terms of higher education levels, we found that 4.7% of patient service coordinators have master's degrees. Even though some patient service coordinators have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a patient service coordinator. When we researched the most common majors for a patient service coordinator, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on patient service coordinator resumes include high school diploma degrees or diploma degrees.
You may find that experience in other jobs will help you become a patient service coordinator. In fact, many patient service coordinator jobs require experience in a role such as customer service representative. Meanwhile, many patient service coordinators also have previous career experience in roles such as administrative assistant or medical assistant.
Patient Service Coordinator Career Paths
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a patient service coordinator can determine their career goals through the career progression. For example, they could start out with a role such as patient service representative, progress to a title such as billing specialist and then eventually end up with the title business office manager.
Average Salary for a Patient Service Coordinator
What Am I Worth?
Top Colleges for Patient Service Coordinators
1. University of Pennsylvania
Philadelphia, PA • Private
2. California State University - Bakersfield
Bakersfield, CA • Private
3. University of Southern California
Los Angeles, CA • Private
4. Stanford University
Stanford, CA • Private
5. SUNY Stony Brook
Stony Brook, NY • Private
6. New York University
New York, NY • Private
7. Maria College of Albany
Albany, NY • Private
8. University of Minnesota - Twin Cities
Minneapolis, MN • Private
9. Duke University
Durham, NC • Private
10. Howard University
Washington, DC • Private
Top Skills For a Patient Service Coordinator
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.0% of patient service coordinators listed patient care on their resume, but soft skills such as listening skills and patience are important as well.
Choose From 10+ Customizable Patient Service Coordinator Resume templates
Zippia allows you to choose from different easy-to-use Patient Service Coordinator templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Patient Service Coordinator resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Patient Service Coordinator Demographics
Patient Service Coordinator Gender Distribution
After extensive research and analysis, Zippia's data science team found that:
- Among patient service coordinators, 86.6% of them are women, while 13.4% are men.
- The most common race/ethnicity among patient service coordinators is White, which makes up 55.6% of all patient service coordinators.
- The most common foreign language among patient service coordinators is Spanish at 75.3%.
Online Courses For Patient Service Coordinator That You May Like
Pre-Exposure Prophylaxis (PrEP) using the antiretroviral medication emtricitibine/tenofovir approved in countries around the world is a highly effective means of reducing transmission of HIV through sexual encounters and needle sharing. This Johns Hopkins University course PrEPares you with essential information, concepts and practical advice regarding PrEP from leaders in the field. A first of its kind learning opportunity, both providers and patients learn from the same experts through content...
Acute stroke is a time-dependent medical emergency. In acute ischemic stroke, the first objective is to restore brain flow using sistemic thrombolytic treatment and, in patients with large vessel occlusion, by endovascular treatment. In hemorrhagic stroke there are also specific treatments that can improve the clinical outcome. The sooner the initiation of all these therapies the higher the clinical benefit. Thus, the organization of Stroke Code systems coordinated between emergency medical syst...
For health practitioners, having knowledge of treatment protocols is not enough. They must be able to inspire behavior change in their patients. In order for the treatment to be effective patients must be empowered to implement therapeutic approaches in their lives. In this course, you will learn about health coaching, which is an effective method for helping patients change their behaviors. Health coaching uses a blend of evidence-based strategies, interventions and communication to actively...
Best States For a Patient Service Coordinator
Some places are better than others when it comes to starting a career as a patient service coordinator. The best states for people in this position are California, Washington, New York, and Oregon. Patient service coordinators make the most in California with an average salary of $59,880. Whereas in Washington and New York, they would average $59,870 and $54,985, respectively. While patient service coordinators would only make an average of $52,292 in Oregon, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. Washington
$59,870
Avg. Salary
2. Vermont
$44,636
Avg. Salary
3. New York
$54,985
Avg. Salary
How Do Patient Service Coordinator Rate Their Jobs?
Top Patient Service Coordinator Employers
Most Common Employers For Patient Service Coordinator
| Rank | Company | Average Salary | Hourly Rate | Job Openings |
|---|---|---|---|---|
| 1 | Biogen | $73,192 | $35.19 | 62 |
| 2 | Univ. Of Texas Cancer Ctr. | $59,987 | $28.84 | 63 |
| 3 | American Radiology Services | $58,512 | $28.13 | 43 |
| 4 | RadNet | $55,521 | $26.69 | 52 |
| 5 | Massachusetts General Hospital | $54,322 | $26.12 | 258 |
| 6 | Apria Healthcare | $52,948 | $25.46 | 41 |
| 7 | MPI Home Care | $51,129 | $24.58 | 35 |
| 8 | Tufts Medical Center | $50,932 | $24.49 | 71 |
| 9 | CORA Services | $48,342 | $23.24 | 51 |
| 10 | Boston Children's Hospital | $48,258 | $23.20 | 26 |
Patient Service Coordinator Videos
