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Become A Patient Service Coordinator

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Working As A Patient Service Coordinator

  • Documenting/Recording Information
  • Performing for or Working Directly with the Public
  • Getting Information
  • Assisting and Caring for Others
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • $31,720

    Average Salary

What Does A Patient Service Coordinator Do At Johns Hopkins Medicine

* The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter.
* Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins.
* Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems.
* Full Time (40 hours)
* am
* pm

What Does A Patient Service Coordinator Do At Medical Temporaries

* answering telephone calls and making appointments; composing correspondence; collecting, compiling and analyzing information and data; providing information on inquiries; may pick up and distribute incoming mail and faxes; may fax outgoing documents; maintains and updates office supplies and assists in maintenance of department files.
* May process invoices, handle confidential records and information, and/or make travel arrangements.
* Uses discretion in making decisions regarding planning, organizing and scheduling work.
* Provides general typing and word processing support.
* Uses computer software such as word processing, spreadsheets, and graphics software
* About Us:Medical Temporaries is sincere in its efforts to provide quality medical care to the community.
* We are interested in healthcare workers who have a passion for helping others and are able to provide compassionate care and services to those who need it.
* We build a bridge to help you reach your career goals.
* Many of the area's premier medical facilities partner with Medical Temporaries to handle the recruiting and hiring for their facilities.
* With more than 28 years of experience staffing the medical community, we have the relationships and resources available to get your foot in the door in a timely manner.
* We work diligently to ensure the job is a good fit for everyone, Your Success is our Success.
* For more information about our company and current opportunities, you can visit our website at www.medtemps.com
* Medical Temporaries is an Equal Opportunity Employer and a Drug Free

What Does A Patient Service Coordinator Do At Johns Hopkins University

* Offers friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Johns Hopkins.
* Maintains accurate information on each patient to facilitate the patient encounter.
* Uses automated systems to expedite patient scheduling, pre-registration, check-in, and check-out.
* Works with others in a team environment.
* Schedules patients for laboratory tests, medical examinations, and consultations.
* Relays information to patients regarding preparation for laboratory tests and examinations.
* Coordinates visits either within the department or between several departments.
* Telephones and interviews patients and/or family members to obtain accurate pre-registration information and to confirm appointments.
* Prints and mails directions, maps, fee schedules, and department specific information to patients.
* Sends medical questionnaire forms to patients to obtain missing information.
* Verifies and enters pre-registration and insurance information into the computer system and prepares daily printed schedules for designated areas.
* Obtains and/or verifies patient’s demographic data by phone or in person.
* Confirms appointments by telephone and/or mail.
* Fills vacancies due to cancellations.
* Obtains pre-certifications as required by patients’ health care insurers or manage care providers.
* Registers patients for clinical appointments using computerized database.
* Assists patients or family members with completion of medical insurance forms.
* Informs patients of costs of care being provided, and guides them to appropriate resources for further information, guidance, or assistance.
* Arranges or assists in arranging patient transportation.
* Answers phones and provides routine information to callers.
* Collects payments

What Does A Patient Service Coordinator Do At Robert Half

* Checking patients in and out utilizing an EMR system
* Answering a high-volume of phone calls
* Verifying patient demographics and insurance information
* Verifying insurance eligibilities and benefits
* Obtaining prior authorizations for procedures
* Scheduling patient appointments, and adhering to physician schedules
* OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field.
* We are faster at finding you work because of the depth of our client network.
* Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities.
* We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
* Apply for this job now or contact us today at 888
* for additional information.
* All applicants applying for U
* S. job openings must be authorized to work in the United States.
* Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
* OfficeTeam.
* A Robert Half Company.
* An Equal Opportunity Employer M/F/Disability/Veterans.
* By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
* Req ID:
* Functional Role:
* Administrative
* Medical
* Country:
* USA
* State:
* CA
* City:
* San Francisco
* Postal Code:
* Compensation:* $16.00 to $20
* per hour

What Does A Patient Service Coordinator Do At Minnesota Visiting Nurse Agency

* _
* Functions as a central point of communication for the unit
* Provides customer service for patients, visitors, guests, and the interdisciplinary health care team
* Promotes organization and smooth functioning of unit and assists in maintaining unit efficiency
* Performs general receptionist duties
* Coordinates patient admissions, transfer and discharge process within EPIC and direct patient service
* Coordinates obtaining and maintaining designated supplies, equipment, and inventory for the unit
* Provides basic technical support and maintenance of computer functions
* Serves as a resource for health care team members, to assist them in navigating the electronic health record
* Monitors, facilitates, and acts on orders
*

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How To Become A Patient Service Coordinator

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

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Patient Service Coordinator jobs

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Patient Service Coordinator Career Paths

Patient Service Coordinator
Billing Specialist Accounts Receivable Specialist
Accounts Receivable Manager
6 Yearsyrs
Patient Care Coordinator Office Administrator
Administrative Manager
6 Yearsyrs
Accounts Receivable Specialist Legal Assistant Administrative Coordinator
Administrative Supervisor
5 Yearsyrs
Front Desk Coordinator Office Manager Billing Specialist
Billing Manager
7 Yearsyrs
Front Desk Coordinator Billing Specialist
Billing Supervisor
6 Yearsyrs
Finance Counselor Business Office Manager
Business Office Director
8 Yearsyrs
Administrative Coordinator Human Resources Coordinator
Business Office Manager
8 Yearsyrs
Registered Nurse Case Manager Therapist
Clinical Director
9 Yearsyrs
Registered Nurse Staff Nurse
Clinical Manager
8 Yearsyrs
Specialist Case Manager Clinical Manager
Clinical Operations Manager
10 Yearsyrs
Specialist Operations Manager Assistant Director
Director Of Admissions
7 Yearsyrs
Billing Specialist Home Health Aid Unit Secretary
Office Manager
5 Yearsyrs
Administrative Coordinator Project Coordinator Human Resources Coordinator
Office Manager Of Human Resources
6 Yearsyrs
Case Manager Utilization Review Nurse Staff Nurse
Patient Care Manager
9 Yearsyrs
Finance Counselor Supervisor, Patient Access Patient Care Manager
Patient Relations Director
10 Yearsyrs
Medical Office Administrator Patient Service Representative Service Supervisor
Patient Services Manager
8 Yearsyrs
Case Manager Clinical Manager Practice Manager
Practice Administrator
10 Yearsyrs
Patient Care Coordinator Nurse Manager Clinical Manager
Practice Manager
9 Yearsyrs
Accounts Receivable Specialist Business Manager Billing Manager
Revenue Manager
8 Yearsyrs
Program Coordinator Home Health Aid Customer Care Representative
Senior Representative
5 Yearsyrs
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Patient Service Coordinator Demographics

Gender

  • Female

    84.3%
  • Male

    13.4%
  • Unknown

    2.3%

Ethnicity

  • White

    78.3%
  • Hispanic or Latino

    12.7%
  • Asian

    6.8%
  • Unknown

    1.6%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    72.4%
  • French

    5.0%
  • Mandarin

    3.9%
  • Chinese

    2.2%
  • Arabic

    2.2%
  • Tagalog

    1.7%
  • Hmong

    1.7%
  • Portuguese

    1.1%
  • Vietnamese

    1.1%
  • Hindi

    1.1%
  • Cantonese

    1.1%
  • Urdu

    1.1%
  • Korean

    1.1%
  • Italian

    1.1%
  • Swedish

    0.6%
  • Kurdish

    0.6%
  • Gujarati

    0.6%
  • German

    0.6%
  • Russian

    0.6%
  • Amharic

    0.6%
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Patient Service Coordinator

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Patient Service Coordinator Education

Patient Service Coordinator

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Real Patient Service Coordinator Salaries

Job Title Company Location Start Date Salary
Patient Services Coordinator Grace Home Health Care, Inc. Long Beach, CA Oct 01, 2009 $60,502
Patient Services Coordinator Functional Life Achievement, Inc. New York, NY Nov 23, 2009 $26,108
Patient Services Coordinator Functional Life Achievement, Inc. New York, NY Mar 22, 2010 $26,108
Patient Services Coordinator Functional Life Achievement, Inc. New York, NY Oct 01, 2010 $26,108

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Top Skills for A Patient Service Coordinator

MedicalRecordsCustomerServicePatientReferralsClinicalStaffPatientServiceNewPatientInsuranceInformationFinancialInformationPatientCareFrontDeskPatientInformationPhoneCallsInsuranceVerificationDataEntryInsuranceCompaniesPatientChartsPatientDemographicsHipaaTriageFrontOffice

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Top Patient Service Coordinator Skills

  1. Medical Records
  2. Customer Service
  3. Patient Referrals
You can check out examples of real life uses of top skills on resumes here:
  • Prepare medical records according to clinic guidelines and specific procedures for scheduled patient visits.
  • General customer service working with people in person and on the phone.
  • Served as team lead Reviewed insurance eligibility and coverage Scheduled patient appointments Maintained patient referrals and billing information
  • Ensured comprehensive services and smooth operations of the administrative clinical staff.
  • Assist Patient Services Manager with development of or revising of quarterly mailings and departmental resources.

Top Patient Service Coordinator Employers

Patient Service Coordinator Videos

Be a patient service associate today!

January 2015 Heart of MD Anderson

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