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Top 50 Patient Service Coordinator Skills

Below we've compiled a list of the most important skills for a Patient Service Coordinator. We ranked the top skills based on the percentage of Patient Service Coordinator resumes they appeared on. For example, 14.9% of Patient Service Coordinator resumes contained Patient Care as a skill. Let's find out what skills a Patient Service Coordinator actually needs in order to be successful in the workplace.

These are the most important skills for a Patient Service Coordinator:

1. Patient Care

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high Demand
Here's how Patient Care is used in Patient Service Coordinator jobs:
  • Staff management and supervision, operational, and financial functions and non-physician technical and professional services related to patient care.
  • Facilitated patient care plans across various medical channels to achieve desired physician outcomes.
  • Developed performance improvement activities and utilized results to improve patient care processes.
  • Nurtured a network of external relationships to facilitate patient care needs seamlessly.
  • Administered performance evaluations and supervised the Patient Care Team Assistants.
  • Performed data entry and information system retrieval to facilitate, coordinate and schedule appointments for patient care.
  • Participate in resolution of issues during Patient Care Conferences either in person or via telephone.
  • Provided coordination of services and case management to assist in achievement of patient care goals.
  • Supervised Patient Care Workers, evaluate care, and provided education as needed.
  • Act as a liaison between all networks to provide positive patient care.
  • Coordinated and supervised 100 Home Health Aides and Patient Care Aides.
  • Implemented companies policies and procedures regarding patient care services.
  • Communicate with doctor and staff regarding patient care.
  • Promoted to Patient Care Technician 2 within 2 years
  • Answer inquiries about patient care.
  • Coordinated patient care from pre-admission to post-discharge follow-up.
  • Act as a back-up to other Patient Care Coordinator or to other Care Team members as needed.
  • Managed patient call bell system by relaying information to the appropriate individual in regards to patient care.
  • Collected data about patient care problems, and reported it to the appropriate management.
  • Perfect attendance 1998.Patient satisfaction and excellence in patient care 2000.

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78 Patient Care Jobs

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2. Insurance Companies

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high Demand
Here's how Insurance Companies is used in Patient Service Coordinator jobs:
  • Obtain certification and referrals from insurance companies as required.
  • Appealed denials by insurance companies based on medical necessity.
  • Communicate effectively with insurance companies regarding payment and inquiries.
  • Coordinate referral information and communication among clinics, providers, managed care plans, insurance companies, and patients.
  • Acted as a liaison between the patients and insurance companies to resolve phone call issues.
  • Worked with all patients and all major insurance companies to verify level of insurance coverage.
  • Coordinated with insurance companies to secure the highest possible coverage for patients.
  • Worked directly with patient insurance companies to insure treatment was covered.
  • Coordinate care provision between physician, therapists, and insurance companies.
  • Completed and distributed appropriate ADA billing forms to insurance companies.
  • Called insurance companies for benefits and explained benefits to patients.
  • Submit paper and electronic claims to insurance companies for payment.
  • Posted and adjusted payments from insurance companies.
  • Scheduled various appointments, coordinated diagnostic testing and called insurance companies for preauthorization if necessary.
  • Contacted insurance companies and healthcare providers to assist patients in obtaining reimbursement for genetic testing.
  • Implemented ways to better prepare patients without delaying their pre-certifications with insurance companies.
  • Contacted facilities and insurance companies to ensure proper procedure protocol for patient appointments.
  • Secured pre-certification and authorizations for needed services from payers/insurance companies.
  • Assist in coordination of care with pharmacies, insurance companies and other providers in the community.
  • Acted as a liason between patients, physical therapist and the insurance companies.

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3 Insurance Companies Jobs

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3. Medical Records

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high Demand
Here's how Medical Records is used in Patient Service Coordinator jobs:
  • Prepare medical records according to clinic guidelines and specific procedures for scheduled patient visits.
  • Utilize electronic medical records and scanned documents to determine and schedule appropriate exams.
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Coordinated transfer of pertinent medical records during follow up visits.
  • Check patients out after visit, request and retrieve medical records from an off-site area, scanning, faxing, filing.
  • Tracked, printed, and filed medical records, ordered supplies, and other general office duties.
  • Pulled medical records for workman's compensations claims for both ENT and eye departments.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Filed charts back to Medical Records utilizing a numerical based filing system.
  • Entrusted with all aspects of clinic operations including billing and medical records.
  • Assist with medical records, patient charts, and making appointments.
  • Assisted in medical records, billing and weekly clinic reports.
  • Maintained patient medical records on each ICU unit.
  • Assisted in the maintenance of electronic medical records.
  • Assisted Medical Records and Phone Personnel.
  • Compile medical records for patients.
  • Facilitated and ensured all outside medical records were received and reviewed for completeness prior to delivery to MDT coordinator.
  • Process all medical records requests in a timely manner and collect payment if necessary.
  • Assisted in the medical records department by making charts and filing paperwork.
  • Verified patient insurance and promptly collected referrals for patient visit Scanned and filed Medical Records Worked in a call center

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34 Medical Records Jobs

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4. Customer Service

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high Demand
Here's how Customer Service is used in Patient Service Coordinator jobs:
  • Demonstrated excellent customer service with attention to detail.
  • Demonstrated exemplary customer service while upholding patient satisfaction.
  • Provided exemplary customer service in a team environment.
  • Direct customer service, register, confirm appointments, and verify insurance, collect co-payments give directions to appropriate appointment locations.
  • Highlight: Within 3 months I became trainer for our new hires on our scheduling systems and customer service expectations.
  • Maintain and deliver superb customer service and quality care to patients, family members, and institutional staff.
  • Provided the highest quality customer service when working with clients, staff, and when answering the phones.
  • Provided excellent customer services in a busy medical office environment, such as; greeting and registering patients.
  • Greeted patients, staff and other visitors in hospital setting providing exceptional customer service.
  • Answered multiple phone line system while maintaining the highest level of customer service.
  • Provide exemplary customer service; treat patients and coworkers with courtesy and discretion.
  • Enhance the patient experience by delivering exceptional customer service to the patient.
  • Worked in a call center environment and providing excellent customer service.
  • Provide customer service in an acute care setting.
  • Provided customer service for patients and doctor offices.
  • Provide customer service handling purchases for customers.
  • Provided excellent customer service to our patients.
  • Provided the highest quality customer service.
  • Maintain quality customer service by following good practices and responding to patient s inquiries in a timely manner.
  • Displayed superior problem solving, multi-tasking and customer service skills.

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53 Customer Service Jobs

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5. Patient Referrals

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high Demand
Here's how Patient Referrals is used in Patient Service Coordinator jobs:
  • Served as team lead Reviewed insurance eligibility and coverage Scheduled patient appointments Maintained patient referrals and billing information
  • Scheduled and/or rescheduled appointments, arranged for patient referrals and coordinated diagnostic testing.
  • Identified and provided information and referrals on local resources and patient referrals.
  • Schedule or facilitate patient referrals for external diagnostic testing or services.
  • Ensured all new patient referrals were appropriately assigned to correct physician.
  • Receive patient referrals and coordinate informational and admission visits.
  • Verified patient insurance eligibility and completed patient referrals.
  • Assisted the Health Providers in scheduling patient appointments, creating patient referrals, and ordering labs to provide excellent patient care.
  • Managed physician's calendars; answered and dispersed calls; coordinated patient referrals, registered and scheduled patients.
  • Managed patient referrals and had some exposure to insurance filing for services rendered.
  • Generate and distribute & make recommendations for patient referrals.
  • Schedule appointments; arrange patient referrals and transfers.
  • Coordinate patient referrals, registration, and scheduling.
  • Arrange patient referrals and coordinate diagnostic testing.
  • Assisted with new patient referrals.
  • Schedule Prescription Refills Document and Initiate Patient Referrals
  • Expedited patient referrals to specialty offices, faxed medical records, answered patient and specialty office calls and completed referral requests.
  • Meet team goal regarding patient referrals processed in a timely manner
  • Obtained patient referrals and copayments TOS.
  • Verify patient eligibility Coordinate pre -certifications and pre -authorizations Schedule follow -up appointments Coordinate patient referrals (i.e.

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6. Clinical Staff

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high Demand
Here's how Clinical Staff is used in Patient Service Coordinator jobs:
  • Ensured comprehensive services and smooth operations of the administrative clinical staff.
  • Informed clinical staff of caseload and special problems presented
  • Worked closely with Physicians and their clinical staff to obtain accurate medical information as well as diagnosis pertinent to their exam.
  • Review written home health aide PPOC completed by clinical staff and clarifies any missing or conflicting information prior to processing.
  • Performed as liaison with patients and clinical staff and connecting patients to resources available to them in the emergency center.
  • Work together with clinical staff to ensure each patient is given the highest level of customer service and respect.
  • Assist clinical staff and providers with outgoing phone calls to patients, pharmacies, or other providers as appropriate.
  • Assisted physicians and clinical staff with scheduling: laboratory tests, ultrasounds, mammograms, and other diagnostic studies.
  • Communicate with clinical staff on coding and documentation issues such as recording inpatient and outpatient diagnoses and procedures.
  • Communicated effectively with patients, clinical, and nonclinical staff to ensure standard of care is given.
  • Screen all incoming faxes for test results with elevated risks and forward to clinical staff.
  • Schedule daily visits for all clinical staff and provide directions to patients' homes.
  • Served as a liaison with physician and other clinical staff and patients requiring assistance.
  • Refer patients to clinical staff pharmacists for drug education and reporting of adverse events.
  • Serve as a point of contact between patients, physicians, and clinical staff.
  • Notified clinical staff of patient arrival status per section guidelines.
  • Assisted with the training of new clinical staff members.
  • Serve as a link between patient and clinical staff.
  • Complete testing reports for review by clinical staff.
  • Communicate with various finance and clinical staff to ensure billing is processed accurately and in a timely manner.

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17 Clinical Staff Jobs

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7. Patient Service

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high Demand
Here's how Patient Service is used in Patient Service Coordinator jobs:
  • Communicate with other Patient Service Coordinators for clarification of duties and operational changes.
  • Provide Patient Services Representative coverage as needed.
  • Participated in other activities deemed appropriate by Patient Services Manager that would promote and enhance patient services throughout the chapter territory.
  • Maintained appropriate levels of forms and office materials pertaining to patient services, orders and stock supplies for exam rooms.
  • Reported updates of upcoming events to the clinical nurse, business center, and patient service coordinator.
  • Enhanced staff development by collaborating with the lead Patient Service Coordinator to recreate the scheduling manual.
  • Assist Patient Services Manager with development of or revising of quarterly mailings and departmental resources.
  • Serve as front line contact for patient service, assisting patients as deemed necessary.
  • Maintain relationships with insurance companies to insure and expedite timely payment for patient service.
  • Cross coverage for the Patient Services Coordinator while working with Lab directly.
  • Register patients for Emergency Room as well as Out Patient Services.
  • Served as a preceptor for new patient service coordinators.
  • Provide patient services with excellent customer service.
  • Mentor for new Patient Service Coordinators.
  • Trained new patient service coordinators.
  • Collaborated with cross-functional workgroups in developing, presenting and implementing new documentation process to Patient Services department.
  • Help Desk team which assists Patient Services workgroups with trouble shooting issues and providing direction and solutions to various questions.
  • Cross trained thru self guided learning to develop the skills necessary to function as a patient services coordinator.
  • Resolved patient service and billing complaints Scheduled work hours and resolved staff conflicts.
  • Act as patient services advocate for underserved and low-income patients.

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138 Patient Service Jobs

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8. Phone Calls

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high Demand
Here's how Phone Calls is used in Patient Service Coordinator jobs:
  • Place outbound phone calls for clarification on any issues involving program or pharmacy guidelines, employees, answering questions, etc.
  • Answer phone calls and schedule all physician and provider appointments accurately and efficiently in a fast paced environment.
  • Answered up to 600 phone calls per day with a team of four to six Patients Service Coordinators.
  • Answer phone calls, responding to questions or requests from attorney's office and insurance companies.
  • Set appointments, manage phone calls, messages, faxes, and room patients.
  • Answer incoming phone calls using multiple phone lines and make many appointments.
  • Managed reception area, greet patients and handled main line phone calls.
  • Fielded all incoming phone calls for three physicians and registered nurse.
  • Assist chemotherapy nurses with incoming phone calls and other request.
  • Answer phone calls, file, and other clerical work.
  • Manage 100+ incoming phone calls per day on average.
  • Scheduled appointments and made daily reminder phone calls.
  • Routed incoming phone calls to the appropriate staff.
  • Answer and direct incoming phone calls.
  • Maintained and prioritized emails, faxes, phone calls and follow up in a timely manner.
  • Answer and screen incoming phone calls Type Correspondence Liaison between health care providers, vendors and patients.
  • Assisted with confirmation calls, checked voicemail, and returned phone calls in a timely manner.
  • Retrieve voicemails and return phone calls to patients in a timely manner.
  • Answer phone calls in a courteous manner Do special projects as needed
  • Average phone calls a day 130+ In a centralized scheduling center CPR and venipuncture certification

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6 Phone Calls Jobs

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9. Financial Statements

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high Demand
Here's how Financial Statements is used in Patient Service Coordinator jobs:
  • Prepare reports, invoices, financial statements, letters, case histories and medical records.

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10. Front Desk

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high Demand
Here's how Front Desk is used in Patient Service Coordinator jobs:
  • Front desk such as answering phones, scheduling, telephone encounter documentation, and scanning documents into patient's electronic chart.
  • Front desk responsibilities such as scheduling patients, patient phone calls, checking patients in and out of appointments.
  • Cross trained in front desk and check out to ultimately have the ability to run both areas.
  • Perform front desk duties by greeting, answering phones, schedule appointments, check-in/check-out.
  • Maintained daily balance sheets, answer phones, and other front desk duties.
  • Implement standard office procedures for front desk staff and assist in training.
  • Support front desk of OB/GYN department at MGH health center.
  • Filled in checking in patients at front desk as needed.
  • Back up phone duties and cover for front desk.
  • Checked patients in and out at the front desk.
  • Front Desk Receptionist / Infection control.
  • Front desk patient check-in and check-out.
  • Provided front desk coverage for the Suite, GP1W and GPS.
  • Managed a Physical Therapy front desk manually and computerized scheduling .
  • Front Desk Coordination: Greets patients in waiting area and receives all requisite registration/visitation information and forms to ensure proper care.
  • Performed a variety of front desk tasks in an accurate and timely manner for this 75+ patients-per-day multi specialty practice.
  • Full time front desk representative who helped with set up of ambulatory surgical center and passing of JHACO inspection.
  • Work with doctors and front desk staff regarding orders and precert, authorizations to insure proper reimbursement.
  • Translate for front desk and doctors everyday.
  • Front desk responsibilities for Mintview OB\GYN office.

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28 Front Desk Jobs

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11. Patient Demographics

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high Demand
Here's how Patient Demographics is used in Patient Service Coordinator jobs:
  • Initial entry of patient demographics into database completing all fields appropriately and as identified.
  • Collect patient demographics and update patient demographic into an electronic health system database.
  • Verify patient demographics, insurance/ eligibility, and provide update if applicable.
  • Confirmed patient demographics, collected co-pay, and verified insurance coverage.
  • Checked in and confirmed patient demographics and all major insurance information.
  • Obtain insurance information, verifying accuracy of patient demographics.
  • Entered patient demographics and insurance information into the computer.
  • Verified the accuracy of patient demographics and insurance information.
  • Verify patient demographics and update information when appropriate.
  • Keyed in patient demographics and insurance information.
  • Update patient demographics and insurance information.
  • Updated patient demographics and confirmed that patients have proper insurance for physician they are seeing.
  • Entered patient demographics into system and made sure therapist notes were sent to referring doctor.
  • Registered new patients and updated existing patient demographics in the systems.
  • Entered new patient demographics into WebPT computer program.
  • Maintain and correcting patient demographics, and insurance.
  • Verified patient demographics were in place and accurate.
  • Updated patient demographics using the CARE system.
  • Registered/updated all new & existing patient demographics into Advantex scheduling system.
  • Ensured patient records via Press Ganey metrics Accurately verified patient demographics and insurance coverage.

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1 Patient Demographics Jobs

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12. Office Supplies

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high Demand
Here's how Office Supplies is used in Patient Service Coordinator jobs:
  • Use of multiple computer ordering systems for obtaining office supplies, forms, and equipment repair / service.
  • Stocked and maintained all office supplies and scheduled maintenance repairs as needed.
  • Managed ordering of products, menus, bags, and office supplies.
  • Maintain forms and office supplies required for front desk activities.
  • Monitor office supplies budget and place orders when warranted.
  • Maintain office supplies and order supplies when needed.
  • Ordered office supplies, medical and non-medical supplies.
  • Maintained inventory for medical and office supplies.
  • Maintained inventory and ordering of office supplies.
  • Inventory control and management of office supplies.
  • Maintain inventory of all office supplies.
  • Make referrals, order office supplies.
  • Ordered office supplies and sorted/distributed mail.
  • Perform general clerical duties including photocopying, faxing and filing for ambulatory patients Maintain office supplies and orders supplies when needed.
  • Serve as a liaison between Patient Advocacy and Social Workers Order medical and office supplies for the clinic's needs.
  • Ordered office supplies and clinical supplies and sorted daily mail Posted patient office charges and hospital charges.
  • Schedule appointments and surgeries Conduct inventory and orders for necessary office supplies.
  • Ordered office supplies, triaged all incoming calls.
  • Order office supplies, Aramark supplies and fee slips.
  • Input patient data into the computer Greeted patients and visitors Ordered office supplies

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13. Hipaa

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high Demand
Here's how Hipaa is used in Patient Service Coordinator jobs:
  • Maintain a HIPAA approved environment through conversation and workplace organization.
  • Maintain confidentiality and privacy consistent with HIPAA guidelines.
  • Handle protected health information in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
  • Maintain absolute confidentiality of all information pertaining to patients, families, and staff and adhere to all HIPAA rules.
  • Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records.
  • Protect patient rights by enforcing HIPAA privacy rule and reporting violations to assure confidentiality and integrity of patient care.
  • Completed training of HIPAA - Health Insurance Portability and Accountability Act, Health Quest and Care link.
  • Adhere to and participate in the Agency s mandatory HIPAA Privacy Program and Employee Compliance Program.
  • Maintain customer confidentiality at all times complying with HIPAA laws and regulations.
  • Assemble and Manage confidential documents and records with strict compliance to HIPAA.
  • Follow guidelines set by HIPAA to obtain patient confidentiality and privacy.
  • Followed all HIPAA, compliance, privacy regulations.
  • Follow HIPAA guidelines to protect patient information.
  • Maintained HIPAA and patient safety guidelines.
  • Follow all regulations set my HIPAA.
  • Comply with HIPAA rules and regulations.
  • Apply knowledge of HIPAA laws.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Keep information confidential in accordance with HIPAA Full knowledge of front office receptionist duties and tasks.
  • Follow Hipaa and PHI guidelines.

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6 Hipaa Jobs

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14. Triage

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high Demand
Here's how Triage is used in Patient Service Coordinator jobs:
  • Provided patient triage and administered medication daily.
  • Facilitate patient requests for appointments, medication, vaccinations, referrals, medical records and triage patients if necessary.
  • Answer calls while maintaining timeliness, make appointments; triage calls to the appropriate nurse of doctor.
  • Call center; triage phone call inquiries, register, schedule, and verify appointments.
  • Manage information & appointments in Epic; ensure patient understanding & satisfaction; triage walk-in patients
  • Prepare patient charts, triage complex patient calls, and respond to problems and complaints.
  • Relayed patient messages, screened calls that required triage, submitted prescription and referral requests.
  • Screen phone calls, emails and direct patients while answering routine questions and triage calls.
  • Provide triage, referrals, direct nursing care and medication administration for in patients.
  • Screen and triage incoming patient calls for a high volume call center.
  • Answer main phone line and triage phone calls to appropriate area.
  • Answer high volume telephones and triage calls to the right departments.
  • Answer multiple phone lines and triage patient calls.
  • Answer multi-line phone system, triage and transfer calls to appropriate departments and disseminate messages in timely manner.
  • Answer multiple phone lines and triage patient calls * Schedule appointments, arrange patient referrals and coordinate fittings
  • Answered multiple phone lines and triaged patient calls and routed calls to the appropriated staff.
  • Triaged urgent phone calls and scheduled appropriately in various clinics.
  • Triaged calls to appropriate areas.
  • Triaged calls, scheduled appointments and updated patients demographics using Medical Manager, verified insurance and processed co-pays.
  • Collect co-pay and insurance cards Registered Patients Triage Patients Answered multiple phone lines

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21 Triage Jobs

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15. Check-In

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average Demand
Here's how Check-In is used in Patient Service Coordinator jobs:
  • Perform all check-in/out functions including the daily management of encounter form processing and reconciliation.
  • Coordinate all services for front desk; check-in and out, scheduling, insurance verification, telephone reception and collect co-pays.
  • Managed patient phone calls and inquires, scheduling appointments, check-in, registration, verification of insurance and demographics.
  • Answer phones, schedule appointments, check-in/check-out, verify insurance, input patient information, handle copay, customer service
  • Greet register and check-in patients, Order procedures, process medical record Request's and answer incoming calls.
  • Balanced check-in/out, clinics, phone calls, and more for dozens of patients per day
  • Record patient demographics, insurance information, patient charges and collections during check-in.
  • Coordinated the patient registration, check-in and check-out processes for the Division.
  • Scheduled or modified check-in information for patient's procedures in the HUB.
  • Used excellent customer service to greet patients on arrival to check-in/check-out.
  • Greet, welcome and lead patients through check-in and check-out procedures.
  • Front desk check-in/out Skin Spa clients and plastic surgery patients.
  • Use automated systems to expedite patient scheduling, and check-in.
  • Coordinated patient check-in and scheduling for multiple service areas.
  • Assisted with patient check-in and check-out.
  • staff for Psychiatry MD's Genetics Counselors and License Nutritionist - Performs all check-in and check-out functions.
  • Scheduled appointments for 12 physicians, rotated to front desk check-in and collected co-pays and insurance information.
  • Key Contributions Effectively manage patient flow for each visit with timely check-in and check-out procedures.
  • verified insurance coverages and went over with patients upon check-in for appointments.
  • Oversee all paper filing in the office Assist with check-in, checkout Fixing computer issues Confirming every patients chart to excellence

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16. Patient Registration

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average Demand
Here's how Patient Registration is used in Patient Service Coordinator jobs:
  • Completed documents and reports on EDI insurance and patient registration verification.
  • Scheduled patient appointments and completing a full patient registration when appropriate.
  • Updated patient registration and maintained patient medical records.
  • Complete patient registration for medical, outpatient procedures.
  • Interviewed new outpatients and completed patient registration.
  • Collected and processed patient registration information.
  • Facilitated new patient registration, linked patients to other MGH satellite locations, referred patients and.
  • Verify patient insurance, obtain, and update patient registration (demographics and insurance) information.
  • Provided clerical support, patient registration, and customer service for the front and back offices.
  • Analyze and Resolve work queues; including but not limited to patient registration and charges.
  • Assisted clients to complete or update forms for the Patient Registration system.
  • Care system laboratory test order entry and Lab Corp systems patient registration.
  • Provided primary phone coverage, patient registration, and scheduling.
  • Maintain scheduling for patient registration and doctor visit.
  • Created and implemented the initial impatient registration process to insure accurate information and admittance in a timely manner.
  • Performed patient registration, scheduling, re-scheduling and cancelling appointments.
  • Utilized the Med iSOFT Medical Software to record and update patient registration information.
  • Perform patient registration and insurance verification, and collect co-pays Cross-train and help as needed in other departments (i.e.
  • Managed all aspects of Administrative Associate responsibilities Patient Registration and scheduling Coordinating Patient visits High volume telephone calls
  • Handle large volume of patient registration, check in/check out Maintain payments, daily employee reconciliation Medical Records Department Patient Referral System

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38 Patient Registration Jobs

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17. Radiology

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average Demand
Here's how Radiology is used in Patient Service Coordinator jobs:
  • Maintain and optimize provider schedules, and perform prior-authorizations for necessary medication and radiology examinations.
  • Interview patients or their representatives to identify problems relating to their radiology appointment.
  • Performed various receptions and/or scheduling tasks for the various divisions of Radiology Department.
  • Verify insurance and obtain prior authorization on radiology/surgical procedures and IUI/IVF cycles.
  • Schedule appointments for radiology procedures for patients.
  • Provide cross-coverage in all Radiology areas.
  • Participated in operations improvement committees, and schedules patient appointments (clinical, physical therapy, radiology, and laboratory).
  • Scheduled radiology appointments conducive to productivity; met the needs of the patients, technicians and doctors.
  • Explain radiology procedures, or services to patients using administrative and medical knowledge.
  • Worked in a high volume call center scheduling and coordinating radiology procedures.
  • Served as liaison between the radiology department and physician office staff.
  • Increased clinic flow by managing follow up schedules and radiology requests.
  • Scheduled radiology exams for patient per the physician request.
  • Schedule patients for High-Tech radiology exams and procedures.
  • Processed patients and coordinated patient paperwork, scheduled patients for radiology studies, processed patient reports and film request.
  • Complete referrals as needed for 17 providers; obtain precertification for radiology appointments & scheduled surgeries if needed.
  • Use of ROE (radiology order entry) Centricity, and EPIC (electronic medical record).
  • Verify insurance and make sure service radiology service are preauthorize.
  • Pre-certified medical and radiology procedures, surgeries and echocardiograms.
  • Check In the Radiology Patients Scanning Medical Records ROI Scanning ROI in to EMR to Enterprise

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11 Radiology Jobs

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18. EMR

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average Demand
Here's how EMR is used in Patient Service Coordinator jobs:
  • Served as a Patient Services coordinator obtaining patient demographic and medical information; updated/managed EMR.
  • Provided patient-specific notations in EMR system to assist practitioners in providing tailored treatments.
  • Scan documents into EMR, prepare charts for following day, enter booking sheets from legacy offices into scheduling system.
  • Executed a new structure to arrange client charts by way of data entry into the new All Scripts EMR system.
  • Organized forms and made photo copies, Filed records and scanned necessary items for EMR system.
  • Manipulated computer system in EMR to retrieve data and file signed correspondences and reports.
  • Maintained and analyzed patient charts and records data in EeMR automated computer system.
  • Scan in charts/documents and file electronic fax queue into the EMR system.
  • Present when Swedish transitioned from paper charts to the use of EMR.
  • Notified appropriate clinic personnel of account changes through EEMR clinical messaging system.
  • Processed paper portions of paper charts and scanned into the EMR.
  • Entered orders into the EMR system efficiently and without errors.
  • Prepared and maintained appointment templates and EMR as directed.
  • Worked as EMR specialist for Miller House.
  • Mastered Athena EMR Web-app software.
  • Enter patient demographics and all pertinent information from medical record documentation into EMR.
  • Gather and enter patient information into Epic (EMR) Check in patients at their scheduled appointment time.
  • Update clients' care plan quarterly and progress notes on clients' using Optimus EMR.
  • Collect copays Write referrals Schedule appointments File Answer phones Post charges EMR
  • Check in and check out Collect co-pays Write referrals Call in prescriptions Post charges and payments Fiilling Electronic charting Data entry EMR

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19. IDX

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Here's how IDX is used in Patient Service Coordinator jobs:
  • Coordinate all front desk related tasks, utilizing IDX patient scheduling system, Excel, and Outlook.
  • Navigate the Health Systems basic Data Base (IDX) for the patients general profile information.
  • Scheduled follow ups with providers in office and outside offices for patients using IDX.
  • Work with computer programs such as IDX, Cancer Center Database and Epic.
  • Enter prior authorization in IDX for proper reimbursement after charges are submitted.
  • Resolve patient concerns; update patient information as needed in IDX system.
  • Checked patients in/out through the IDX system on a daily basis.
  • Maintained and analyzed patient charts and records data in EeMR/GPR/IDX system.
  • Obtained global consent and documents in IDX if not previously completed.
  • Coded insurance referrals and authorizations via IDX system.
  • Enter outpatient charges into IDX for billing.
  • Schedule patient office appointments using IDX.
  • Schedule outpatient appointments in IDX system.
  • Utilize MGH office programs (EPIC/Cadence, PeopleSoft, IDX, CAS, LMR, ROE, SharePoint).
  • Maintain patient records in several databases such as IDX, EPR, and EPIC & HIQA.
  • Schedule, reschedule, confirm cardiology consults echocardiograms and stress echo's for physicians and patients using IDX.
  • Scheduled out-patient appointments in IDX and Cerner, verify insurances, arrange referrals and coordinate diagnostic testing.
  • Coordinate the scheduling of multiple appointments using multiple systems: Mosaiq, IDX.
  • Operate IDX System References References are available on request.
  • Enter data in computer system IDX/GPMS or Gerber Alley.

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1 IDX Jobs

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20. Patient Accounts

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Here's how Patient Accounts is used in Patient Service Coordinator jobs:
  • Work collaboratively with patient accounts department to ensure accurate billing and resolve claim denials and medical-necessity issues.
  • Designed system to combine duplicate patient records submitted from patient accounts department.
  • Communicate any changes and/or update information to the corporate office for patient accounts.
  • Prepare documents to transfer charges, post payments and allowances to patient accounts.
  • Verified insurance and collaborated with the central billing office about patient accounts.
  • Apply remittance to patient accounts and fix electronic posting errors.
  • Investigate any reimbursement issues with insurance companies and patient accounts.
  • Updated patient accounts and information on a daily basis.
  • Make sure patient accounts are properly and accurately charged.
  • Collect patient payments and post to patient accounts.
  • Collect payment for open patient accounts.
  • Explain any charges on patient accounts.
  • Implemented new filing system and patient database resulting in faster record retrievals Allocated insurance company payments to appropriate patient accounts
  • Provide internal and external customer service support regarding patient accounts, insurance verification/eligibility, and pre-authorization.
  • Support Case Managers by providing coverage to help manage patient accounts, physicians and field representatives for the Central Division territories.
  • Collected copayments, coinsurance payments and deductible payments and applied them to patient accounts.
  • Managed and updated patient balances and applied unapplied monies to patient accounts.
  • Collected copays and applied to patient accounts.
  • Maintain Workman's Compensation Claims for HCGH, Sibley & Bayview Inpatient & Outpatient accounts.
  • Maintain Special Billing Claims for HCGH, Sibley & Bayview Inpatient & Outpatient accounts.

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11 Patient Accounts Jobs

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21. CPT

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Here's how CPT is used in Patient Service Coordinator jobs:
  • Scheduled surgery, appointment and imaging procedures, enters visit data, including CPT codes, ICD-10 codes, and charges.
  • Applied appropriate general ICD-9 & CPT medical codes to patient account and entered into data base.
  • Analyzed and research procedures to ensure that proper CPT coding and assist in correct ICD9 codes.
  • Educated physicians and staff regarding business office changes and issues related to ICD-9 and CPT coding.
  • Review and edit procedure codes - ICD9, CPT; Insurance waivers; equipment used.
  • Scanned and entered all billing information including ICD and CPT codes according to physician notes.
  • Reconcile all encounter forms and check for accuracy (CPT codes and diagnosis codes).
  • Utilize CPT& ICD-9 coding procedures to ensure appropriate billing as well as for authorizations.
  • Assisted Administrative supervisor with auditing the accuracy of entry of ICD-9 and CPT codes.
  • Coded both CPT (HCPCS) and ICD-9 medical codes for patient encounters.
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Utilized ICD- 9 & CPT codes to process billing statements.
  • Enter CPT and ICD-9 clinical outpatient charges into database daily.
  • Complete 1500 forms for billing, ICD-9, CPT code records and billing.
  • Cross code and CPT & ICD-9 codes.
  • Managed Pre-Authorizations and Referrals lists Verified certifications for performing changes to CPT and ICD-9 codes as needed for proper procedures.
  • Entered ch arges in a dead-line oriented environment with the ability to read and interpret ICD-10 and CPT codes.
  • Obtain radiology/outpatient authorizations using ICD-9, CPT codes, and patient charts ensuring precertification guidelines are met.
  • Record patient CPT and ICD-9 Procedure Codes Screen urgent care requests and identify special needs patients.
  • Provided specialists with medical documentation and referral forms using ICD-9 and CPT codes.

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22. Hippa

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Here's how Hippa is used in Patient Service Coordinator jobs:
  • Demonstrated understanding of HIPPA for compliance and maintaining confidentiality.
  • Keep information confidential to HIPPA regulations.
  • Greet patient and family to review HIPPA, consent forms and other outside resources they may need once treatment is initiated.
  • Greet and check in patients in compliance with HIPPA privacy policies while utilizing strong organizational and time management skills.
  • Assisted veterans with all other VA needs and referred them to the appropriate departments while following the HIPPA guidelines.
  • Prepare and maintain accurate medical record files and notes according to procedures and adhere to HIPPA requirements.
  • Exercised flawless command in delegation of these documents while remaining in compliance with all HIPPA regulations.
  • Utilize my knowledge of OSHA and HIPPA rules and regulations to ensure office is in compliance.
  • Check in patients, update demographics, insurance authorizations and returned mail within HIPPA guidelines.
  • Provide necessary patient information related to demographics, insurance and other HIPPA compliance issues.
  • Adhere to all HIPPA regulations to ensure patients medical records are kept confidential.
  • Detail oriented, communication via verbal and electrical means within HIPPA compliance.
  • Oriented new PSC's with HIPPA Privacy Rule and office policies.
  • Handled confidential and time sensitive information that comply with HIPPA regulations.
  • Helped patients understand and answer any concerns regarding HIPPA.
  • Research changes in HIPPA Law to ensure conformity.
  • Follow guidelines set forth by HIPPA regulations.
  • Keep information confidential in accordance with HIPPA.
  • Passed all HIPPA Compliant inspections monthly
  • Initial gatekeeper and HIPPA compliant.

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23. Physician Orders

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Here's how Physician Orders is used in Patient Service Coordinator jobs:
  • Demonstrated accuracy and competency in the interpretation of physician orders and scheduled appointments.
  • Interpreted and coordinated physician orders for diagnostic test/procedure scheduling and treatment plans.
  • Prepared and maintained patient appointments and transcribed and coordinated physician orders.
  • Transcribed physician orders onto appropriate forms.
  • Documented scheduling notes on physician orders.
  • Received and organized physician orders.
  • Set up charts, input physician orders, lab orders, faxed pharmacy orders and ordered supplies for patients as needed.
  • Enter data into specified system according to physician orders including laboratory tests, follow up with physician and diagnostic testing.
  • Accept and coordinate VA patient referrals and Physician orders, securing necessary information according to Agency policies and procedures.
  • Prepared and monitored other services by scheduling surgeries and handling physician orders and other documents to the hospital.
  • Review and verify all physician orders for accuracy and make requests for orders as required.
  • Utilized database system to all physician orders including stat order and lab work.
  • Verify all physician orders are accurate and valid, verify medical insurance.
  • Scheduled patient procedures, appointments and labs; transcribed physician orders.
  • Enter patient prescriptions, refills, physician orders into system.
  • Recorded physician orders for both in-patients and outside doctors.
  • Updated physician orders in patient records.
  • Interpret and coordinate physician orders.
  • Transcribe and coordinate physician orders.
  • Receive and process physician orders on all patients .

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8 Physician Orders Jobs

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24. Telephone Calls

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Here's how Telephone Calls is used in Patient Service Coordinator jobs:
  • Responded to telephone requests and processes telephone calls according to established telephone guidelines and hospital patient confidentiality policy.
  • Answer and triage patient telephone calls, record complete and accurate messages, and obtain necessary instructions from the provider.
  • Answer inbound and technical telephone calls from hospitals, rehabilitation facilities, nursing homes, and Assisted Living facilities.
  • Receive multiple telephone calls from internal/external customers, direct calls appropriately in an expedient, courteous and friendly manner.
  • Handled and processed requests of information for clients by receiving and relaying telephone calls and forms.
  • Transcribed physician orders, answered telephone calls, greet patients, family members and visitors.
  • Answer inbound telephone calls from doctor office, hospital, and other Durable medical referrals.
  • Receive multiple telephone calls, triage as needed and record information as appropriate.
  • Answer telephone calls to office to schedule appointments and troubleshoot client issues.
  • Place reminder telephone calls to patients 1-2 days before scheduled office visits.
  • Answer and triage telephone calls to the appropriate providers and staff.
  • Respond to patient telephone calls and schedule appointments with physical therapists.
  • Answer telephones; place/return telephone calls for physician as requested.
  • Answer and transfer telephone calls on a daily basis.
  • Respond to telephone calls from patients and referral sources.
  • Answer and direct telephone calls.
  • Answered, screened, and directed telephone calls, for a high volume, multi-line telephone system.
  • Utilized a multi-line phone system and computer system forward telephone calls and respond to email inquiries.
  • Multitasked between various computer-scheduling programs, constant telephone calls and messages, staff needs and paperwork.
  • Triaged and managed more complex telephone calls.

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5 Telephone Calls Jobs

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25. Medicaid

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Here's how Medicaid is used in Patient Service Coordinator jobs:
  • Processed and researched all Medicaid and Medicare denials to ascertain correct patient information to insure proper billing.
  • Provide direct community-based case management to a high volume of Medicaid members.
  • Correspond with Medicaid and/or HMO to verify eligibility and maintain entitlements.
  • Cash entry (Medicare, Medicaid, Insurance, and private payments), posting and reconciliation for five centers.
  • Receive payments, verifying that patient eligibility\insurance is accurate and up to date through Texas Medicaid and Medicare programs.
  • Researched account receivables for Medicaid claim adjustments (replacements)/voids for bills and submission of payment.
  • Review with patients CICP and Medicaid guidelines that are seeking assistance for their medical bill.
  • Provide education to patient's on services such as Medicare/Medicaid, genetic testing and contraceptives.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Team trainer/coordinator for new hires for Medicaid and Medicare claims.
  • Resolve Medicaid denials and re-billing Medicaid for payment using EPACES.
  • Verified all insurance plans including Workers Comp and Medicaid.
  • Adhere in accordance with Medicaid State guidelines.
  • Reconcile patients' history with accounts receivables and verifications of Medicaid and Medicare beneficiary identification number.
  • Verified Doctor's enrollment in New State Medicaid Program through eMedNY
  • Team trainer for Insurance, especially Medicare and Medicaid coverages.
  • Develop treatment service plans based on Medicaid and/or HMO benefits..
  • Update Medicaid, Peachstate, and Wellcare patient eligibility on Medicaid portal.
  • Direct community interaction through Medicare based contracts, Medicaid, and HMOs.
  • Verify medicare, Medicaid, commercial insurance through Emdeon Collect copayment and coinsurance

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26. MRI

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Here's how MRI is used in Patient Service Coordinator jobs:
  • Facilitated communications between MRI technologists and ordering physicians regarding patients' critical test results.
  • Obtained medical history information and properly screened patients prior to diagnostic testing to insure patient was MRI compatible.
  • Perform accurate/timely insurance verification for outpatient radiology testing (MRI, CT, NM, etc.)
  • Maintained clinical appointment schedules for specialty areas of X-ray, Ultrasound, PET, MRI and CT.
  • Scheduled and confirm patient appointments for CT Scans, MRI's Echo-cardiograms and other Specialty appointments.
  • Demonstrate proficiency in the areas of inpatient and outpatient radiology, MRI and scheduling.
  • Scheduled MRI, CT Scans, Ultrasounds and Mammograms.
  • Scheduled MRI and CT scans for patients.
  • Maintained daily schedules for MRI technologist.
  • Work rotating weekends in DID, CAT SCAN, MRI, and MRI main.
  • Scheduled MRIs and obtained necessary insurance authorizations.
  • Coordinated MRI, CT and Arthrograhm appointments for radiology using RadNet application.
  • Schedule office visits and correlated CT, MRI, and Arthogram Scans.
  • Scheduled ordered radiology exams such as MRIs, CTs, X rays and entered surgery procedures into SurgiNet.
  • Schedule patients for radiological procedure (CT, MRI, FLUORO, etc.
  • Schedule MRIs, ultrasounds, procedures, consultations and follow-ups.
  • Coordinated with special services such as EKGs and MRIs.
  • Scheduled appointments, various tests, X-Rays, CTs, MRIs, etc.
  • Handled all incoming phone calls Scheduled procedures and got authorizations for mri, ct scans and eeg.
  • Schedule patient appointments -Check in/out -Pre-certifications with insurance companies -Schedule MRI, CT scans, and x-rays with a variety of facilities

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27. High Volume

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Here's how High Volume is used in Patient Service Coordinator jobs:
  • Managed high volume switchboard with professionalism and accuracy.
  • Schedule office consultations, follow up appointments, and imaging studies for cancer patients in a high volume practice.
  • Received and made a high volume of inbound/outbound calls, scheduled appointments and maintained medical records.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Worked in a very fast paced, high volume clinic processing and scheduling patients for appointments.
  • Screened and directed a high volume of calls for over 35 employees in the department.
  • Submitted daily high volumes of medical electronic and paper claims to insurance companies for payment.
  • Coordinate patient appointments with various clinics and answer a high volume of incoming calls.
  • Provide administrative support to health care providers in a high volume ambulatory setting.
  • Maintain patient confidentiality, while working in a high volume of record/charts management.
  • Handle high volume incoming calls 80+ daily and placing outbound calls.
  • Return all patient calls within 24hrs in a high volume center.
  • Answered a high volume of phone calls and email inquiries.
  • Processed a high volume of patient phone calls.
  • Managed multiple tasks due to high volume workload
  • Answer a high volume of calls.
  • Handle high volume of calls.
  • Managed supervised office and demonstrated proficiencies on telephones and front desk reception within a high volume environment.
  • Answer, screen and processes a high volume of calls in a professional manner.
  • Answered high volume, multi-line phone system Solved customer service problems effectively and took corrective action as required.

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6 High Volume Jobs

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28. Icd-9

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Here's how Icd-9 is used in Patient Service Coordinator jobs:
  • Processed all insurance claims, preformed chart extractions; CPT/ICD-9 codes for all office visits, inpatient & outpatient procedures.
  • Reconciled and paid out medical supply invoices on a weekly basis utilizing extensive knowledge of CPT and ICD-9 coding.
  • Entrusted to input and reconcile all ICD-9 codes with patient diagnoses to increase initial return on insurance billing.
  • Entered CPT, ICD-9 codes & pricing into Patient Keeper billing system for appointments & services rendered.
  • Entered the procedure codes and diagnosis codes from ICD-9 from the patient's office visits daily.
  • Worked closely with HIM and Revenue Cycle team for appropriate ICD-9 and CPT code selection.
  • Skilled in billing (ICD-9), medical terminology, patient triage, and scheduling.
  • Review appropriateness of CPT/ICD-9 coding and determine if care provided corresponds to charges submitted.
  • Input patient's billing data including diagnoses, ICD-9 codes, and charges.
  • Posted ICD-9 and CPT codes to patient accounts for processing electronic billing.
  • Perform using extensive knowledge of medical terminology, ICD-9 and CPT Coding.
  • Submitted all insurance claims with appropriate CPT and ICD-9 codes.
  • Maintained a working knowledge of ICD-9.
  • Verify insurance, ICD-9 codes, and CPT codes.
  • Experienced with Medicare, Medicaid, HMO/PPO Guidelines, HIPAA, CPT, ICD-9, and pre-certification policies.
  • Coordinated productivity of ICD-9 and CPT coding, ICD9, HCPCS, EOB s, UB92 s, HCFA 1500 and Excel..
  • Managed and set appointments for multiple physicians Entered all patient demographics and verified all insurance benefits Responsible for CPT and ICD-9 Coding/Billing
  • Scheduled radiological procedures, obtained CPT codes, ICD-9 codes, and authorizations / pre-certifications through radiology consultation.
  • Front Desk check in and check out Scheduled appointments Medical Records Medical Assistant ICD-9 coding, Billing and posting charges
  • Meet and exceed budget of the clinic Skills Used ICD-9 coding Mircosoft Word Excel

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29. Computer System

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Here's how Computer System is used in Patient Service Coordinator jobs:
  • Verify personal and financial patient information and input into computer system.
  • Maintained patient data /information in the appropriate computer systems.
  • Check Hospital's computer system for patients that were to be admitted and forward information to Hospital's Admission department.
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Answer questions about exams; ensure that patients are comfortable, enter relevant patient information into the computer systems.
  • Verify and enter insurance information into the computer system and prepare daily printed schedules for four physicians.
  • Utilize computer system to input and process daily charges for Respiratory, Radiation, and Rehabilitation departments.
  • Place in patient's chart and update patients that needed admission in Hospital's computer system.
  • Nominated as a trainer for the conversion into the new integrated computer system.
  • Enter demographic information from patients into the computer systems such as Epic.
  • Schedule patient appointments for multiple clinicians using the Epic computer system.
  • Update patient's status of care in Hospital's computer system.
  • Transferred and discharged patients daily via Health Quest computer system.
  • Input patient changes and charges via the computer system.
  • Maintain proficient on the appropriate computer systems, i.e.
  • Greet patients and arrives them on computer system.
  • Enter new prescriptions into the pharmacy computer system.
  • Scan any info into the computer system.
  • Enter patient charges into computer system.
  • Verified and entered pre-registration and insurance information to the computer system and prepares daily printed schedules for designated areas.

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2 Computer System Jobs

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30. Diagnostic Tests

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Here's how Diagnostic Tests is used in Patient Service Coordinator jobs:
  • Scheduled physician-ordered diagnostic tests/procedures among five satellite clinics.
  • Coordinate and schedule laboratory and diagnostic tests.
  • Order diagnostic tests as according to ordering physician; provide instructions or directions for diagnostic tests, treatments and procedures.
  • Transcribed physician's orders, diagnostic tests, and therapies by electronic order entry using the McKesson computer program.
  • Scheduled patients' diagnostic tests, procedures, treatments, and in and out patient appointments via CSR.
  • Direct patients scheduled for diagnostic tests, treatment, or other services using a clear and understandable voice.
  • Scheduled patient visits, physician appointments, diagnostic tests and procedures in an efficient and timely manner.
  • Organized calendar of patient visits, physician appointments, diagnostic tests, procedures and treatments.
  • Scheduled necessary appointments such as visits, diagnostic tests, procedures and treatments.
  • Schedule patients for return appointments, including diagnostic tests and clinic procedures.
  • Schedule diagnostic tests, procedures, labs, and blood products.
  • Schedule diagnostic tests, procedures, and treatments.
  • Coordinated diagnostic tests entering them into CIS.
  • Book diagnostic tests and specialized appointments for patients at hospitals and other medical facilities.
  • Use Netpass/CARE Health System to schedule patient appointments, diagnostic tests and procedures.
  • Coordinate office visits and diagnostic tests and provide pre- and post- visit instructions.
  • Process Prior Authorizations, medication refills, order diagnostic tests and bloodwork.
  • Interpret and coordinate physician's orders to schedule diagnostic tests.
  • Interpret and coordinate physician orders to schedule diagnostic tests, procedures, treatments, and physician appointment in a timely manner.
  • Supported physicians in the Orthopaedic Spine Service by triaging phone calls and scheduling office visits and diagnostic tests.

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31. Scheduling Appointments

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Here's how Scheduling Appointments is used in Patient Service Coordinator jobs:
  • Provided administrative support and obtained patient contact information, scheduling appointments and handling patient and client inquiries.
  • Managed reception area, scheduling appointments and maintaining various department schedules.
  • Input patients demographic before scheduling appointments.
  • Performed clerical and receptionist duties including greeting patients, check-in, answering phones, scheduling appointments, filing, and faxing.
  • Performed administrative duties to include answering phones, scheduling appointments, maintaining medical records, patient processing, and insurance billing.
  • Performed various front desk duties, checking patients in and out, collecting insurance co-pays, scheduling appointments, answering calls.
  • Direct office activities which included answering incoming calls, scheduling appointments, verifying insurance information, billing, collections and payments.
  • Managed all phases of front office operations including verifying insurances, scheduling appointments, and assisting patients over the phone.
  • Perform clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail.
  • Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
  • Perform duties such as answering calls, scheduling appointments, maintaining medical records, and billing for insurance purposes.
  • Respond to inbound customer inquiries regarding scheduling appointments, making payments, and explanation of their bill.
  • Job Description: Customer service, communicating with patients, scheduling appointments, and bill management.
  • Assist the providers and nurses with issues hindering patients from scheduling appointments.
  • Front desk receptionist /Scheduling appointments for tests, for the clinic.
  • Greet patients and scheduling appointments on a computerized system.
  • Answered telephones, scheduling appointments via EPIC.
  • Handle patient care, including the check-in process, rooming patients, taking vital signs, scheduling appointments and chart preparation.
  • Assist patient with scheduling appointments .
  • Check Patients In/ Out Patient Registration Insurance Verification Scheduling Appointments Experience

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2 Scheduling Appointments Jobs

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32. Greeting Patients

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Here's how Greeting Patients is used in Patient Service Coordinator jobs:
  • Provide outstanding customer service by greeting patients promptly; orienting them to their visit and tend to patient s immediate needs.
  • Managed, and maintained, the functionality of the front office including greeting patients and assisting in rooming the patients.
  • Obtained demographic information, verifying insurance, assign beds, greeting patients, families, outside vendors & interdepartmental relations.
  • Performed medical receptionist duties such as directing calls, greeting patients, and other general administrative tasks.
  • Functioned as initial point of contact, meeting and greeting patients, and working collaboratively with staff.
  • Open and close front office - meeting and greeting patients professionally and courteously.
  • Welcome patients and visitors by greeting patients and visitors in person or on the telephone in a timely manner.
  • Key Accomplishments: Greeting patients and properly status appointments.

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19 Greeting Patients Jobs

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33. Staff Members

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Here's how Staff Members is used in Patient Service Coordinator jobs:
  • Investigated and directed patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
  • Answer all phones, up to 8 lines, making all appointments and directing calls to the appropriate staff members.
  • Prepare weekend schedule for our patients and nurses and approve/coordinate time off and coverage for all field staff members
  • Lead staff members in team building initiatives for the purpose of building morale and achieving set goals.
  • Received and distributed mail and faxes to Physicians, Nurses and other clinic staff members daily.
  • Act as a liaison between the physicians, nurses, lab technicians and other staff members.
  • Communicated patient's questions, complaints, problems and concerns to appropriate staff members.
  • Cross cover for other staff members for breaks, lunches, vacations, etc.
  • Work closely with several providers and staff members in a fast paced office setting.
  • Maintain effective communication with physicians and staff members to ensure high quality patient care.
  • Distributed incoming mail, including medical records, to the appropriate staff members.
  • Keep a current record of staff members' whereabouts and availability.
  • Cross training staff members within the department.
  • Supervised over 25 staff members.
  • Supervised front desk staff members Provided quality customer service.
  • Maintained patient charts, transcribed/entered MD orders, answered phones, and acted in a supportive role to other staff members
  • Coordinate with other staff members to ensure the patient having the seizure is seen by our onsite doctor immediately.
  • Provide cross-coverage for other practice staff members for absences and vacations as well as during variations in workflow.
  • Supervised 2 staff members , 4 volunteers.
  • Recommended what staff members to hire and terminate to Human Resource manager Directed and coordinated the supportive services department.

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3 Staff Members Jobs

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34. Medical Staff

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Here's how Medical Staff is used in Patient Service Coordinator jobs:
  • Assisted medical staff in locating and gathering needed medical records and documentation.
  • Consult with medical staff for clarification and additional required information.
  • Provided administrative support to medical staff
  • Communicate effectively using written and verbal communication with patients, visitors, nurses, physicians and other medical staff members.
  • Interacted and maintained effective relationships with patients and family members, insurers, members of the hospital and medical staff.
  • Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff.
  • Prepare correspondence, memos, forms, and other typing as requested by supervisor and other medical staff.
  • Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
  • Maintain each unit with necessary supplies needed for the medical staff as well as the unit.
  • Maintained and modified 53 different medical staff templates at the Brain and Spine center.
  • Coordinated communication between patients, family members, medical staff, and administrative staff.
  • Receive and triage all incoming phone calls to direct to appropriate medical staff.
  • Coordinated information for medical staff ensuring smooth transition from patient in-take to triage.
  • Acted positive as liaison between medical staff, patients and visitors.
  • Relay questions and concerns patient may have to medical staff.
  • Forwarded any post-surgery questions to the medical staff.
  • Communicated surgery date changes and cancellations to physicians and medical staff in a prompt manner.
  • Coordinated and processed database profiles of patients, volunteers, and nonmedical staff.
  • Prepared physicians application for licensure and medical staff
  • Coordinate with the medical staff to ensure that case management services are provided to patients with complex medical and/or psychosocial problems.

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35. Charge Entry

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Here's how Charge Entry is used in Patient Service Coordinator jobs:
  • Verified patients insurance prior to visit, charge entry, coded bills for Doctors, and provided external/internal referrals for patients.
  • Mail receipts and distributions, filing, tracking, charge entry, maintenance of supplies and inventories.
  • Schedule appointments Charge entry/daily deposit answering all incoming calls Check in/out patients Rx refills coordinate pt testing
  • Schedule appointments Check in/out pt's Rx refills Charge entry/daily deposit Schedule pt testing Account receivables
  • Followed charge entry policies and procedures as it relates to charge batch documentation and submission.
  • Supervised training and hiring of clinical front office staff as well as charge entry staff.
  • Performed charge entry and charge reconciliation, provided correct and timely submission of patient billing.
  • Reconcile payments/deposits received by front desk staff in accordance with PUBS charge entry processes.
  • Charge entry for 4 physicians including office, and hospital IP and OP charges
  • Charge entry, payment trial balances, and investigating patient billing issues.
  • Train new staff, charge entry, accounts receivables and customer service.
  • Charge entry; answering phones; maintaining files; time cards.
  • Performed HEH Admissions, FSC transfers, and Charge Entry corrections.
  • Charge entry as well as collect and post accounts.
  • Charge entry, daily referral tracking.
  • Checked patients in and out, charge entry, in charge of getting pre-certifications, verified patients insurance and took co-pays.
  • Included copay collection, charge entry , diagnosis testing and halter monitoring.
  • Conduct Check-out and Charge entry according to standards a.
  • Check out patients Charge entry Coding claims HMO referrals preauthorizations
  • Scheduled Appointments Insurance authorizations Charge Entry Transcriptions Miscellaneous typing

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36. Pertinent Information

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Here's how Pertinent Information is used in Patient Service Coordinator jobs:
  • Informed the patient guarantor of all financial liabilities and documented pertinent information in required systems.
  • Provide patients with pertinent information regarding their schedule and the preparations needed for ancillary appointments.
  • Provide complete information for physician and technologist by completing jackets and providing pertinent information.
  • Communicate pertinent information regarding appointments to other departments.
  • Enter pertinent information into patient database.
  • Communicated pertinent information regarding patient care.
  • Communicated pertinent information regarding appointments, scheduling, and necessary preparations to patients, families, clinicians, and team members.
  • Maintain all patient demographics, insurance, and any other pertinent information and notify the Central Syracuse Business Office of adjustments.
  • Assisted providers while they navigated through their In Basket to locate pertinent information such as Cosigning of orders.
  • Greet and direct patients for appointments, tests, referrals and all pertinent information regarding appointment.
  • Requested information, such as referrals, doctor notes, insurance and other pertinent information.
  • Communicate pertinent information to families, physicians, team members and other patient care areas.
  • Register new patients in the system and ensure all pertinent information has been collected.
  • Update staff members on policy changes and other pertinent information.
  • Assist customers with inquires and provide all pertinent information.
  • Prepared precertifications and doctor referrals by contacting insurance companies with all pertinent information.
  • Documented phone calls, cases, and pertinent information in a timely manner to ensure quality patient care.

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37. Patient Files

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Here's how Patient Files is used in Patient Service Coordinator jobs:
  • Maintained patient files, records and other information including updating medical histories.
  • Ensured medical necessity documentation is included in all patient files when required.
  • Obtained patients' data including billing and insurance information, and maintained current and accurate patient files and billing system data.
  • Obtained patient billing and insurance information in order to maintain current and accurate information in patient files and billing system.
  • Organized patient files by making new charts, keying all encounters through ICD-9 coding procedures and posting in patient database.
  • Maintain patient satisfaction by answering calls, activating patient files, and moving patients through a predetermined schedule of appointments.
  • File and organize paperwork for the office manager, including invoices, patient files, and medical records.
  • Played a pivotal role in the LVAD clinic by updating all patient files and attending all doctor/surgeon meetings.
  • Created and maintained all patient files; placed patient orders and coordinated new patient delivery schedule.
  • Assisted staff on long term project of transferring all patient files to electronic record.
  • Updated patient files; perform release requests and prescription requests.
  • Prepared daily clinic schedule and maintained patient files and records.
  • Organized patient files and scanned documents into charts.
  • Initiate, update and maintain detailed patient files.
  • Set up and maintained all new patient files.
  • Scan documents into patient files.
  • Label making for patient files.
  • KEY ACCOMPLISHMENTS: Appointment scheduling for office, maintaining paperwork and filing of patient files.
  • Coordinated employee schedules Maintained patient files, updated records daily Handled patient insurance claims and coordinated billing Scheduled appointments for patients
  • Assisted four doctors in exam room preparations Organized and set up patient files Scheduled appointments Collected accounts receivable Answered phone inquires.

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38. Office Staff

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Here's how Office Staff is used in Patient Service Coordinator jobs:
  • Managed front office staff personnel by creating work schedules and duties/responsibilities.
  • Worked closely with office staff in managing administrative deadlines.
  • Provided decisive leadership and expertise in managing office staff.
  • Represented the Division as the Floor Warden-in charge of evacuating office staff and patients safely and quickly in case of emergency.
  • Communicated with office staff to ensure opportunities are met to keep appointment times on track and patient wait times down.
  • Worked with all office staff to ensure that opportunities to understand and meet patients' current and future desires.
  • Guided patients through the registration process and coordinated with office staff for timely care of patient.
  • Worked with all office staff to ensure all current and future desires for patients are understood.
  • Attended corporate meetings and provide a written recap of information to other office staff.
  • Provide educational tools and re-usable content for nurses and front office staff.
  • Answer phones and distribute all messages to doctor and office staff.
  • Coordinate with the back office staff for timely turnaround of patients.
  • Collaborate with back office staff/triage in support of patient flow.
  • Coordinate with office staff for timely care of patients.
  • Covered as necessary for other office staff when needed.
  • Printed daily schedules for all office staff.
  • Managed front office staff of four.
  • Managed office operations, work flow, office staff including recruitment, performance management and training/development of specialty practice.
  • Created and implemented new office policies and procedures to ensure maximum efficiency Interview and train new office staff.
  • Coordinate with office staff for timely care of patients.Cross-train and help as needed in other departments (i.e.

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39. Insurance Authorizations

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Here's how Insurance Authorizations is used in Patient Service Coordinator jobs:
  • Scheduled and confirmed diagnostic patients using EPIC software while performing administrative miscellaneous tasks such as processing insurance authorizations.
  • Submitted insurance authorizations for requested procedures and consultation referral to other specialists.
  • Coordinate with an in-house insurance verification team to obtain insurance authorizations.
  • Administer explanation of benefits for vision coverage and insurance authorizations.
  • Obtain orders/insurance authorizations/and or referrals as needed for patient care.
  • Assist referrals with scheduling of specialist appointments and insurance authorizations.
  • Obtain needed paperwork from clients and processed insurance authorizations.
  • Processed and documented insurance authorizations for imaging and procedures.
  • Obtained insurance authorizations for physical therapy treatment.
  • Obtained insurance authorizations as required.
  • Handle all scheduling for the clinic, call and verify patient insurance benefits along with all submissions of insurance authorizations.
  • Acquired insurance authorizations for procedures and test ordered by the attending physician, schedule patient appointments.
  • Managed insurance authorizations and claims, patient scheduling, and all aspects of provider relations.
  • Scheduled patient appointments, maintained charts, obtained insurance authorizations, and ordered tests.
  • Obtain insurance authorizations for office visits, procedures and diagnostic imaging studies.
  • Obtain insurance authorizations and prescriptions from doctor's offices.
  • Called insurance companies to verify insurance authorizations, referrals, and eligibility and confirm appointments.
  • Obtained insurance authorizations and referrals for special procedures Scheduled out- patient appointments.
  • Acquired insurance authorizations/pre-certs for procedures and tests ordered by the attending physician according to NJ MVA and WC guidelines.
  • Maintain records of insurance authorizations in IDX and ISIS Participate in monthly support staff meetings

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40. Physician Appointments

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Here's how Physician Appointments is used in Patient Service Coordinator jobs:
  • Provided customer service and proficient problem solving skills involving a diversified population of patients for physician appointments.
  • Greeted and checked in 50 to 100 patients' daily upon arrival for their physician appointments.
  • Scheduled patient visits, physician appointments, diagnostic test, procedures and treatments.
  • Communicated daily to be sure physician appointments, therapy, treatments, etc.
  • Coordinate physician orders to schedule required tests, physician appointments, and other patient appointments.
  • Interpret and coordinate physicians' orders to schedule diagnostic test, procedures, treatments, Brach therapy, and physician appointments.

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41. Data Entry

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Here's how Data Entry is used in Patient Service Coordinator jobs:
  • Scheduled clients appointments for psychiatric visits, therapeutic and intake sessions and completed data entry in various behavioral software databases.
  • Ensured all necessary paperwork and/or data entry was completed accurately to facilitate efficient delivery of the order placed.
  • Support the supervision of 16 Data Entry Clerks, ensuring all staff is prepared and ready to begin their work day.
  • Provide optimum customer service to staff and patients; data entry, insurance notification and verification.
  • Processed patient diet changes and restrictions in timely manner ensuring accuracy of data entry.
  • Greet and sign in patients, answer phones, data entry and schedule appointments.
  • Assist in training of new and current staff with data entry/billing in I-claims.
  • Assist with monitoring data entry using TES initiatives and service excellence activities.
  • Schedule patients appointments, data entry, inbound /outbound calls.
  • Maintain patient databases and accurate data entry.
  • Answered the phones and completed data entry.
  • Complete full follow-up with regards to missing information from patients or healthcare providers including data entry processing, documentation.
  • Key adjustments and credit cards (Data Entry), Code lbx and prepare work for keying.
  • Answer multiple phone lines, and Schedule appointments/register new Patients / data entry, etc.
  • Answer a multi-line telephone system, perform data entry and maintain filing system.
  • order intake, processing referrals, insurance verification, data entry, monthly orders
  • Report allergy or duplicate therapy warnings that appear during data entry to pharmacists.
  • Provided prompt and accurate customer service Patient discharge and verified benefits Answering phones, data entry, filing
  • Welcome and check in patients and visitors Assemble charts/verify insurance eligibility Collect co-payments and payment on accounts Data entry of patient assessments
  • Greeted patients Rehab Technician Verified Insurance Copying and faxing medical records Data entry Collected copays and deductibles

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42. Follow-Up Appointments

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low Demand
Here's how Follow-Up Appointments is used in Patient Service Coordinator jobs:
  • Scheduled initial fitting appointments and quarterly follow-up appointments to ensure maximum management of patient care using proprietary software.
  • Ensured appropriate clinical service and coordinated follow-up appointments for consultations, radiology and laboratory procedures.
  • Reviewed finalized physician notes and coordinate with clinical staff to properly schedule follow-up appointments.
  • Scheduled all initial/follow-up appointments and advised staff accordingly.
  • Scheduled hospital follow-up appointments with nurse.
  • Schedule initial and follow-up appointments.
  • Provide patient dismissal, reschedule follow-up appointments, and ensure all financial obligations have been met.
  • Scheduled patient's follow-up appointments prior to discharge, using EPIC Medical Records Documentation System.
  • Check patient out and schedule follow-up appointments within the clinic or in other hospital departments.
  • Make follow-up appointments, and prepare lab and x-ray slips if and when needed.
  • Check out patients and schedule follow-up appointments or other appointments ordered.
  • Schedule new patient appointments; schedule follow-up appointments when indicated.
  • Schedule follow-up appointments and other diagnostic and/or lab tests.
  • Provided patients with follow-up appointments and requisitions for tests.
  • Arrange and schedule patient follow-up appointments.
  • Coordinated and managed schedule for physicians and medical aesthetician consultations, follow-up appointments and work-ins.
  • Conducted all operations involving patients' check-in and check-out experiences Scheduled follow-up appointments and surgeries
  • Scheduled all patient diagnositic testing and follow-up appointments.
  • Manage No-show list, Schedule waitlist and follow-up appointments.
  • Coordinate the scheduling of follow-up appointments, Consultations with other specialists, referral request test and/or procedures, Admissions and/or surgeries.

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43. Patient Confidentiality

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low Demand
Here's how Patient Confidentiality is used in Patient Service Coordinator jobs:
  • Maintained institutional standards per HIPAA guidelines of patient confidentiality as well as institutional goals to maintain great customer service.
  • Resolved patient issues diplomatically and expediently to ensure customer satisfaction, always keeping patient confidentiality a priority.
  • Maintained patient confidentiality and ensured a safe environment for patients, co-workers and visitors.
  • Maintained compliance to HIPPA, patient confidentiality and company proprietary information.
  • Process records requests and referrals while simultaneously maintaining patient confidentiality.
  • Assisted hospital staff as needed while maintaining patient confidentiality.
  • Maintain patient confidentiality during new Patient registration process.
  • Provide exceptional customer service and maintain patient confidentiality.
  • Act with integrity to maintain patient confidentiality.
  • Maintain patient confidentiality of records.
  • Followed the guidelines set for by the Health Insurance Portability and Accountability Act (HIPPA) regarding patient confidentiality and privacy.
  • Respect, maintain privacy and dignity of patients; assure patient confidentiality at all times.
  • Work closely with PrEP Navigator, and HIV testers, while maintaining patient confidentiality.
  • Adhere to HIPAA and OSHA standards to ensure patient confidentiality and safety.
  • Answer Multi-Line Phone, Greet Patients, Check-In/Check-Out Patients, Scheduling Appointments, Patient Confidentiality (HIPPA), Copy, Fax

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44. Patient Payments

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low Demand
Here's how Patient Payments is used in Patient Service Coordinator jobs:
  • Answered the telephones, greeted patients, scheduled appointments, presented treatment plans to the patients and accepting patient payments.
  • Posted insurance and patient payments, assist front office staff as needed to ensure continuity of daily operations.
  • Check in and out patients, file medical records, schedule appointment, and process patient payments.
  • Accept and process all patient payments (co-pays, deposits, etc.)
  • Answer phones, take patient payments, make daily deposits and balance transactions.
  • Scheduled appointments, checked patients in and out, and collected patient payments
  • Process patient payments according to company payment and cash handling policies.
  • Collect patient payments, complete reconciliation logs and deposit daily payments.
  • Receipt and processing of patient payments made via phone and mail.
  • Process patient payments and input proper billing codes into TAP.
  • Process patient payments and calling patients to confirm appointments.
  • Posted patient payments and performed charge entry procedures.
  • Answer patient questions and take patient payments.
  • Post and reconcile insurance and patient payments.
  • Maintained ledgers to accurately reflect insurance and patient payments as well as any applicable PPO write-offs; monitored accounts receivable documentation.
  • Post physician charges as well as patient payments then follow this with proper balancing procedures.
  • Balance cash drawers for Copays and accepting all other patient payments.
  • Assisted billing departments, processed and allocated patient payments Performed patient check-in/check-out procedures, scheduled appointments and scanneddocuments.

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45. Appropriate Person

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low Demand
Here's how Appropriate Person is used in Patient Service Coordinator jobs:
  • Managed patient flow and office procedure where done correctly Recorded and delivered messages to appropriate personnel.
  • Run agency summary report according to designated time frames and follow-up with appropriate personnel.
  • Assist patients by answering simple questions, locating items or referring them to the appropriate person who can assist them.
  • Located medical files requested by physicians or departments of the hospital and assured delivery to the appropriate person or place.
  • Prepared completed sample for shipping and ship to appropriate personnel Evaluate and respond to customer issues.
  • Perform secretarial duties, answer telephone, troubleshoot and direct calls to appropriate person.
  • Request information from appropriate persons to correct and or establish accuracy for billing.
  • Assist patients and callers with inquiries and directed them to the appropriate persons.
  • Call the appropriate person when there for something other than medical attention.
  • Answer call lights take messages and communicate promptly to the appropriate person.
  • Answer all incoming calls and direct to appropriate person or department.
  • Send, receive, and distribute faxes to the appropriate person/department.
  • Direct vendors to the appropriate person or persons when asked.
  • Answered incoming calls and transfer them to appropriate person.
  • Answer and direct phone call to the appropriate personnel.
  • Answer all incoming calls and route to appropriate personnel.
  • Answer and direct incoming calls to appropriate personnel.
  • Answered phone calls and referred to appropriate personnel.
  • Greet visitors and callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Handled all telephone calls using multi-phone lines and directed them to the appropriate personnel.

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46. Bank Deposits

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low Demand
Here's how Bank Deposits is used in Patient Service Coordinator jobs:
  • Maintained daily financial reports and prepared bank deposits.
  • Reconciled and prepared daily bank deposits.
  • Posted all check, cash and credit card payments at the close of business for bank deposits.
  • Verified Provider entries to patient ledgers, posted patient and insurance payments and performed daily bank deposits.
  • Maintained financial reports on daily basis and was responsible for bank deposits on a daily basis.
  • Maintained all cash receipts, including daily entry in billing system and bank deposits.
  • Processed end of day bank deposits and reconciled cash drawer and monetary transactions.
  • Post charges; produce reconciliation of daily reports for preparation of bank deposits.
  • Manage bank deposits (bank run bi-weekly or as needed).
  • Bank deposits and daily mail.

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47. Patient Inquiries

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low Demand
Here's how Patient Inquiries is used in Patient Service Coordinator jobs:
  • Greeted and registered patients upon arrival to appointments while answering telephones and assisted with patient inquiries.
  • Answered customer/patient inquiries and performed other customer service responsibilities
  • Handle patient inquiries, coordinated diagnostic testing, verification of health insurance, and billing questions and payments.
  • Addressed patient inquiries, maintained ongoing relationships with patients by ensuring that their private information was kept confidential.
  • Answered patient inquiries regarding service fees, flexible spending accounts, dental insurance co-pays and account balances.
  • Managed incoming phone calls and resolved patient inquiries and referred calls to appropriate departments.
  • Answer patient inquiries and schedule appointments along with sending refill and referral requests.
  • Scheduled patient interpreters; Responded to patient inquiries both via phone and in-person.
  • Communicated with the physicians and the medical support staff to resolve patient inquiries.
  • Escalated and expedited patient inquiries or calls to the appropriate case manager.
  • Answer patient inquiries regarding billing, procedures, and available services.
  • Manage patient inquiries and schedules for clinic and hospital services.
  • Handle patient inquiries regarding balances and credits on account.
  • Followed up on patient inquiries and handle accordingly.
  • Handle patient inquiries and provide support.
  • Answer patient inquiries within my realm.
  • Answered patient inquiries about billing.
  • Assisted in day to day clerical duties (e.g., patient inquiries, phones, emails, filling, faxes).
  • Answered patient inquiries, collected co-pays; and made surgery discharge, Botox packets, and non-surgical new patient packets.
  • Responded to patient inquiries; assembled next day charts; prepared pre-op paperwork.

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48. Vital Signs

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low Demand
Here's how Vital Signs is used in Patient Service Coordinator jobs:
  • Verified patient information by interviewing patient; reviewed and/or recorded medical history by taking vital signs and confirming purpose or treatment.
  • Perform patient's vital signs, place patients in exam room and assist with patients for lab work and IV starts.
  • Measured and assessed vital signs, manage wounds, administer injections, maintained health records and clinical files.
  • Assist doctor with measuring vital signs and with examinations as well as translating from Spanish patients.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Obtained and recorded patient vital signs, prepared and cleaned exam rooms as requested.
  • Interview patients to obtain medical information, take and record vital signs.
  • Take vital signs and room patients as necessary.
  • Assist in taking vital signs on patients.
  • Roomed patients and checked vital signs.
  • Obtain vital signs on patients.
  • Assisted physicians in the labor and delivery process Monitored and assessed vital signs on patients.
  • Documented patients' vital signs through a series of questions & pre-exam diagnostics.
  • Certified Nursing Assistant I assisted the Nurse with patient care including, but not limited to: vital signs (e.g.

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49. Surgical Procedures

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low Demand
Here's how Surgical Procedures is used in Patient Service Coordinator jobs:
  • Designed and published patient education materials used in outpatient clinic for improved understanding of surgical procedures, risks and benefits.
  • Acquired insurance authorizations via knowledge of medical procedures and billing codes for surgical procedures ordered by primary surgeon.
  • Obtained prior authorizations for diagnostic testing and surgical procedures from various insurance companies.
  • Maintained office calendar for clinical visits, surgical procedures and department meetings.
  • Coordinate surgical procedures with patient and hospital surgery center.
  • Scheduled patients for hospital-based procedures, wound care appointments, and in-office surgical procedures using EMR.
  • Coordinated with billing staff on claims coding and posting charges for surgical procedures and hospital visits.
  • Scheduled patients for surgical procedures, and ordered any test that was needed.
  • Prepared surgical patient charts to ensure smooth and accurate surgical procedures.
  • Schedule patient appointments, routine diagnostics, and surgical procedures.
  • Schedule patient appointments such as surgical procedures.
  • Checked patients in for their surgical procedures.
  • Answer patient/family questions regarding appointments, surgical procedures, and pre-operative instructions as appropriate.
  • Manage and obtained pre-authorizations for various surgical procedures from insurance companies.
  • Obtain all authorizations for all major radiological tests and surgical procedures.
  • Pre-certified medical and surgical procedures.
  • Schedule and coordinate biopsies, surgical procedures, PET CTs, and other special testing.
  • Pull and print proper consents for surgical procedures Assign report time for patient surgeries.
  • Scheduled and Confirmed Appointments Handled Cash/ Processed Patient Insurance Assisted Chair side in surgical procedures

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50. Medical Billing

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low Demand
Here's how Medical Billing is used in Patient Service Coordinator jobs:
  • Expedited patient services including scheduling, insurance authorization and reimbursement, medical billing utilizing medical coding, and good customer service.
  • Maintained medical billing processes including monthly statements, collecting and posting payments.
  • Managed medical billing for non-medicare claims.
  • Support management in the medical billing and collections of accounts receivable for both inpatient and outpatient account balances.
  • Provided medical billing, scheduling, patient referrals, and front desk receptionist duties.
  • Trained new employees on multiple medical billing programs and data entry software.
  • Recorded appointment status information and charges in IDX Medical Billing System.
  • Verified all patient insurance was current to insure proper medical billing.
  • Processed rejected claims and entered medical billing and coding.
  • Utilized Bonafide Medical Billing Software to create orders, create deliveries & receive shipments.
  • Collect copayments and past due balances, Post daily charges, Medical Billing

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1 Medical Billing Jobs

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Patient Service Coordinator Jobs

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20 Most Common Skills For A Patient Service Coordinator

Patient Care

18.4%

Insurance Companies

16.9%

Medical Records

9.3%

Customer Service

7.3%

Patient Referrals

6.8%

Clinical Staff

5.4%

Patient Service

4.6%

Phone Calls

4.5%

Financial Statements

4.5%

Front Desk

4.4%

Patient Demographics

3.9%

Office Supplies

2.0%

Hipaa

1.9%

Triage

1.8%

Check-In

1.6%

Patient Registration

1.5%

Radiology

1.5%

EMR

1.4%

IDX

1.3%

Patient Accounts

1.2%
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Typical Skill-Sets Required For A Patient Service Coordinator

Rank Skill
1 Patient Care 14.9%
2 Insurance Companies 13.6%
3 Medical Records 7.5%
4 Customer Service 5.9%
5 Patient Referrals 5.5%
6 Clinical Staff 4.4%
7 Patient Service 3.8%
8 Phone Calls 3.6%
9 Financial Statements 3.6%
10 Front Desk 3.6%
11 Patient Demographics 3.1%
12 Office Supplies 1.6%
13 Hipaa 1.5%
14 Triage 1.4%
15 Check-In 1.3%
16 Patient Registration 1.2%
17 Radiology 1.2%
18 EMR 1.1%
19 IDX 1.0%
20 Patient Accounts 1.0%
21 CPT 1.0%
22 Hippa 0.9%
23 Physician Orders 0.9%
24 Telephone Calls 0.9%
25 Medicaid 0.9%
26 MRI 0.9%
27 High Volume 0.8%
28 Icd-9 0.8%
29 Computer System 0.8%
30 Diagnostic Tests 0.8%
31 Scheduling Appointments 0.8%
32 Greeting Patients 0.7%
33 Staff Members 0.7%
34 Medical Staff 0.6%
35 Charge Entry 0.6%
36 Pertinent Information 0.6%
37 Patient Files 0.6%
38 Office Staff 0.6%
39 Insurance Authorizations 0.6%
40 Physician Appointments 0.5%
41 Data Entry 0.5%
42 Follow-Up Appointments 0.5%
43 Patient Confidentiality 0.5%
44 Patient Payments 0.5%
45 Appropriate Person 0.4%
46 Bank Deposits 0.4%
47 Patient Inquiries 0.4%
48 Vital Signs 0.4%
49 Surgical Procedures 0.4%
50 Medical Billing 0.4%
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18,400 Patient Service Coordinator Jobs

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