Patient service representative jobs in Akron, OH - 1,665 jobs

Department: Health Industry Solutions Reports To: Program Manager, Health Industry Solutions Recruitment Type: External/Internal Employment Type: Part-Time Faculty Non-Union Work Schedule: hours depend on program needs Job Description: SUMMARY Teaches a full range of skills and knowledge for the certificate program in Comprehensive Patient Access Specialist. Prepares students to pass the Certified Healthcare Access Associate (CHAA) examination. ESSENTIAL FUNCTIONS * Deliver a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development Division for the Health Industry Solutions, particularly within the Patient Access Specialist program * Provide effective leadership, supervision, and control of classroom activities, ensuring a conducive learning environment * Implement the approved healthcare training curriculum to enhance the learning experience of program participants * Present well-prepared, organized, and clear lectures and classroom activities that align with the course syllabus (including medical terminology, Electronic Health Records, Ucertify, Fundamentals of Billing/Reimbursement, Introduction of Patient Access and CHAA study guide) and school policies * Monitor attendance, maintain accurate, up-to-date records, and evaluate the educational performance of participants in accordance with college and department requirements * Identify and refer participants to supportive services when necessary to enhance student success * Maintain up-to-date knowledge of current changes and trends in the healthcare industry * Promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making * Provide students with timely information and feedback on their academic progress regarding quizzes, tests, homework, and projects * Follow all College retention policies to ensure student attendance. * Perform other duties as assigned. REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING * Associate degree * Minimum of 5 years' experience as a Patient Access Specialist or Patient Service Representative in a hospital setting * Must possess CHAA or CHAM certifications * Must be an approved proctor through NAHAM * Prior classroom instruction and/or training experience in healthcare KNOWLEDGE, SKILLS & ABILITIES * Ability to instruct through remote and in-person delivery using platforms like Blackboard, virtual classrooms, and online Learning Management Systems * Demonstrate intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint * Ability to respond appropriately to the needs of the community with sensitivity * Ability to manage key metrics * Must possess excellent oral and written communication skills * Ability to multitask effectively in a fast-paced environment * Credibility, presence, and excellent facilitation abilities are required * Possess a thorough understanding of all College policies and actively participate in their implementation and enforcement COMPETENCIES CRITICAL COMPETENCIES * Service Focus * Communication * Quality of Work VERY IMPORTANT COMPETENCIES * Time Utilization * Collaboration IMPORTANT COMPETENCIES * Adaptability * Continuous Improvement PREFERRED QUALIFICATIONS * Bachelor's Degree * Demonstrated basic Blackboard skills (equivalent program) * Demonstrated experience with online instruction. * Professional presentation skills * Active membership in the National Association of Healthcare Access Management PHYSICAL DEMANDS/WORKING CONDITIONS (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) * The work is performed in a normal, professional office or technical lab environment; * The work area is adequately lighted, heated and ventilated; * Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; * Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite Special Note: This is a Part-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $30.00/ hour. If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure. Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Commonwealth Rolled Products is a leading manufacturer of Aluminum rolled products for the Automotive, Commercial, and Industrial markets. The Company operates its production facility in Lewisport, KY with the support of an Automotive Innovation Center for R&D, Sales and Field Service in Madison Heights (DET), and Inside Sales in the Cleveland, OH area. Our Industrial Products Account Management team is seeking to add a talented Account Management Representative to our Cleveland, Ohio office. The purpose of this role is to provide superior sales and service to customers (both current and new) via effective, measurable administration of account management processes while protecting the interests of Commonwealth. This role contributes to achievement of strategic initiatives and objectives by offering guidance/expertise to key customers and other members of Industrial Products Account Management. Responsibilities Include: * Actively participate in maintaining a zero incident safety culture. * Live and champion the Commonwealth Rolled Products Core Values; Safety, Integrity, Customer Focus, Ownership, Excellence, and Teamwork. * Frontline role accountable for representing Commonwealth Rolled Products to prospects and existing customers. * Work with customers to identify sales opportunities. Negotiate pricing with the customers. This includes trial requests, sales for surplus inventory, sales for unallocated capacity, sales for depot stock, spot buys and contract business. * Manage a designated account base of distributors, OEMs and / or brokers. This includes all aspects from prospecting through long-term selling and servicing. * Accountable for accurate entry of orders relative to customers' specifications, instructions, and corporate guidelines. Also consistently meet guidelines for contractual agreements within customer base. * Accurately record and manage all bookings in Commonwealth's capacity management system to ensure weekly capabilities are not over allocated and customer order lead-times are honored. * Perform inventory management to successfully meet customer and order requirements. This includes analyzing current inventories for aged metal, inventory holds, and release dates. Work with customers to manage delivery releases and communicate the releases to Supply Chain. * Demonstrate the ability to make decisions effectively and independently within approved guidelines set forth by Commonwealth Rolled Products. * Research, analyze and resolve customer deductions and overpayments in less than 18 days. This includes issuance of supplemental invoices and / or credits, when necessary. * Perform back up duties for team members during absences. * Develop and maintain a comprehensive product and technical knowledge base to effectively support the Industrial team and customers. This includes understanding customer requirements and specifications, Commonwealth's industrial products, EDI transactions, and all other related customer requirements. * Anticipate, meet, and exceed customers' needs to maximize customer satisfaction. Promote a strong service image to our customers and other Commonwealth teams. * Demonstrate Commonwealth values and a positive, professional behavior toward your work and colleagues. Provide guidance and assistance to other team members when needed. Communicate effectively with your customers, colleagues, and all levels of the organization. * Identify continuous improvement opportunities associated with Account Management processes. Participate in established training programs as designated by supervisory staff or identified by the AMR as self-improvement opportunities. * Enter, track and coordinate completion of sales-related Customer claims. Assist Claims Analyst in quality-related claims, deductions, and credits when necessary. * Utilize Oracle tools, specifically Sales Agreements, Item Management and Order Management to successfully enter / manage customer items and sales orders. This includes facilitating the automatic upload of EDI orders received from customers and resolving EDI failures. * Determine metal hedge requirements working with customers to analyze customer and contract requirements. Initiate metal hedging requests to the Pricing Team. Manage existing metal hedges to assess the need for adjustments. * Participate in and contribute to weekly customer calls when required. Weekly communicate open order status' to customers as required. Maintain a working account knowledge to enable discussion of inventory, orders, debits/credits, claims, quotes, and any other required topic. * Maintain a proficient understanding of Commonwealth quality systems. Contribute to certifications and audits (i.e., ISO, IATF, VAD) when required. Enter, track and complete Corrective Action Requests in a timely manner. Contribute to the completion of Customer audits and certifications. Required Qualifications: * Bachelor's degree in business related field or 2+ years' experience in commercial or procurement, supply chain roles * Excellent interpersonal, written, and verbal communication skills and organization skills * Ability to use computer applications, such as spreadsheets, word processing documents, databases, and e-mail programs. Preferred Qualifications: * Prefer experience in a metals-related business with a working knowledge of aluminum products. EEO Statement Commonwealth Rolled Products is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who met the qualifications and most closely aligned with requirements of the positions.

Commonwealth Rolled Products is a leading manufacturer of Aluminum rolled products for the Automotive, Commercial, and Industrial markets. The Company operates its production facility in Lewisport, KY with the support of an Automotive Innovation Center for R&D, Sales and Field Service in Madison Heights (DET), and Inside Sales in the Cleveland, OH area. Our Industrial Products Account Management team is seeking to add a talented Account Management Representative to our Cleveland, Ohio office. The purpose of this role is to provide superior sales and service to customers (both current and new) via effective, measurable administration of account management processes while protecting the interests of Commonwealth. This role contributes to achievement of strategic initiatives and objectives by offering guidance/expertise to key customers and other members of Industrial Products Account Management. Responsibilities Include: Actively participate in maintaining a zero incident safety culture. Live and champion the Commonwealth Rolled Products Core Values; Safety, Integrity, Customer Focus, Ownership, Excellence, and Teamwork. Frontline role accountable for representing Commonwealth Rolled Products to prospects and existing customers. Work with customers to identify sales opportunities. Negotiate pricing with the customers. This includes trial requests, sales for surplus inventory, sales for unallocated capacity, sales for depot stock, spot buys and contract business. Manage a designated account base of distributors, OEMs and / or brokers. This includes all aspects from prospecting through long-term selling and servicing. Accountable for accurate entry of orders relative to customers' specifications, instructions, and corporate guidelines. Also consistently meet guidelines for contractual agreements within customer base. Accurately record and manage all bookings in Commonwealth's capacity management system to ensure weekly capabilities are not over allocated and customer order lead-times are honored. Perform inventory management to successfully meet customer and order requirements. This includes analyzing current inventories for aged metal, inventory holds, and release dates. Work with customers to manage delivery releases and communicate the releases to Supply Chain. Demonstrate the ability to make decisions effectively and independently within approved guidelines set forth by Commonwealth Rolled Products. Research, analyze and resolve customer deductions and overpayments in less than 18 days. This includes issuance of supplemental invoices and / or credits, when necessary. Perform back up duties for team members during absences. Develop and maintain a comprehensive product and technical knowledge base to effectively support the Industrial team and customers. This includes understanding customer requirements and specifications, Commonwealth's industrial products, EDI transactions, and all other related customer requirements. Anticipate, meet, and exceed customers' needs to maximize customer satisfaction. Promote a strong service image to our customers and other Commonwealth teams. Demonstrate Commonwealth values and a positive, professional behavior toward your work and colleagues. Provide guidance and assistance to other team members when needed. Communicate effectively with your customers, colleagues, and all levels of the organization. Identify continuous improvement opportunities associated with Account Management processes. Participate in established training programs as designated by supervisory staff or identified by the AMR as self-improvement opportunities. Enter, track and coordinate completion of sales-related Customer claims. Assist Claims Analyst in quality-related claims, deductions, and credits when necessary. Utilize Oracle tools, specifically Sales Agreements, Item Management and Order Management to successfully enter / manage customer items and sales orders. This includes facilitating the automatic upload of EDI orders received from customers and resolving EDI failures. Determine metal hedge requirements working with customers to analyze customer and contract requirements. Initiate metal hedging requests to the Pricing Team. Manage existing metal hedges to assess the need for adjustments. Participate in and contribute to weekly customer calls when required. Weekly communicate open order status' to customers as required. Maintain a working account knowledge to enable discussion of inventory, orders, debits/credits, claims, quotes, and any other required topic. Maintain a proficient understanding of Commonwealth quality systems. Contribute to certifications and audits (i.e., ISO, IATF, VAD) when required. Enter, track and complete Corrective Action Requests in a timely manner. Contribute to the completion of Customer audits and certifications. Required Qualifications: Bachelor's degree in business related field or 2+ years' experience in commercial or procurement, supply chain roles Excellent interpersonal, written, and verbal communication skills and organization skills Ability to use computer applications, such as spreadsheets, word processing documents, databases, and e-mail programs. Preferred Qualifications: Prefer experience in a metals-related business with a working knowledge of aluminum products. EEO Statement Commonwealth Rolled Products is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who met the qualifications and most closely aligned with requirements of the positions.

Full-time Description At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can-do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more Robust earned paid time off program (PTO) Federal Loan Forgiveness Program (available on eligible roles) Professional Development Support SCOPE OF ROLE Reporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling. HOW YOU'LL SUCCEED Demonstrate a friendly, courteous and welcoming first impression to patients and their families. Ensure all patient registration items, required data and documents are consistently and accurately captured and updated as needed in the EHR. Demonstrate the ability to accurately schedule all of SH's available services while ensuring provider/clinician schedules are effectively managed. Consistently address and collect copayments and other amounts owed, ensuring patients are aware of their financial responsibility and referring them for financial assistance when needed. Consistently demonstrate dependability, patience, kind and professional communication, and willingness to assist colleagues. Demonstrate reliability and punctuality by ensuring excellent attendance with minimal unplanned time off/call-offs and scheduling planned time off as needed. Ensure all patient insurance and coverages have been properly verified and are accurately reflected in the EHR. Provide administrative support to the office including scanning, faxing and mailing. Demonstrate efficiency through multi-tasking and organization to ensure all daily tasks are consistently completed. Demonstrate proficiency in Epic, our EHR, and other platforms necessary to complete assigned tasks. Protect patient confidentiality and right to privacy by adhering to HIPAA regulations at all times. Other duties as assigned. Requirements KNOWLEDGE & EXPERIENCE High School Diploma or equivalent required. 1 year office, customer service, or related experience required. Medical office experience preferred. Previous experience in a primary care of behavioral health setting preferred. Knowledge of insurance, specifically Medicare, Medicare Advantage, and Medicaid preferred. Experience working with an EHR system required; EPIC experience preferred. Demonstrated proficiency with Microsoft Office, Word, and Excel. WORKING CONDITIONS Work is normally performed in a typical interior/office/clinical work environment. While hours of operation are generally standard, flexibility to work evenings and extended hours may be required. Requires periods of sitting, standing, telephone, and computer work. Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology. Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology. Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted. Possible exposure to blood borne pathogens while performing job duties. Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday. Sufficient dexterity to operate a PC and other office equipment. This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.

Stark State College is looking for a Financial Aid & Registration Specialist who is committed to helping students and families navigate enrollment, financial aid, and registration with confidence and care. Typical Hours of Work: Typical hours are Monday through Friday, 8:00 p.m. - 4:30 p.m. Location: Main Campus, North Canton. Pay: $37,808 to $49,151 commensurate with experience. Who We Are: The positive energy at Stark State College comes from exceptionally dedicated employees who work hard for students. Success for both our employees and our students is the result. You'll be a great fit if: You'll be a great fit if you enjoy helping students navigate financial aid and registration processes, including FAFSA assistance, eligibility verification, award processing, class registration, academic records, and graduation support. This role requires strong attention to detail, comfort with college systems and technology, and a willingness to stay current on institutional, state, and federal policies while collaborating on special events that promote student success. Typical Responsibilities Include: * Process and maintain academic and student records, including registration, add/drop/withdraw transactions, schedule changes, degree audit support (Degree Works), application data entry, transcript processing, document requests, and institutional and student reporting. * Serve as secondary System Administrator for Starfish/EAB by performing term-based updates, system configuration, faculty advisor transitions, routine maintenance, reporting, and support of advising and student success initiatives. * Track, troubleshoot, and escalate Starfish technical issues to IT or the vendor; collaborate with Academic Affairs and other stakeholders to ensure effective and aligned use of the platform. * Utilize and maintain working knowledge of college systems (including Banner, ODHE/HEI, Xtender, Parchment, Degree Works, and Starfish) to verify eligibility, process academic records, and enhance workflows through technology. * Coordinate and participate in registration activities, special registration events, and graduation ceremonies; stay current on institutional policies and procedures related to student registration and academic affairs. To view the full job description, click here. To be Considered You'll Need: Associate degree required. Two (2) years of experience in a fast-paced office/administrative environment required. Preferred Qualifications (although not required): Business or accounting fields preferred. Two (2) years of experience in financial aid environment or higher education preferred, although not required. Click Here to View Outstanding Benefits You Can Expect From Stark State College: Full-time employees can expect excellent medical, dental & vision coverage; paid life and AD&D insurance; state pension/retirement (OPERS/STRS); paid time off, sick leave and paid holidays; paid Stark State tuition, tuition reimbursement and employee assistance program The work you do at Stark State will matter to the thousands of students who walk through our doors, and eventually across the commencement stage, on their journey to a better tomorrow. Come join us and learn how your aspirations can be part of a better future for them - and you. We love meeting stellar candidates, so please don't hesitate to apply.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Job Description About the Role: The Patient Access II PRN position at Wooster Community Hospital plays a critical role in ensuring a seamless and positive experience for patients as they enter the healthcare system. This role is responsible for accurately registering patients, verifying insurance information, and collecting necessary documentation to facilitate timely and efficient access to medical services. The position requires a strong attention to detail and the ability to handle sensitive patient information with confidentiality and professionalism. Working primarily during the 6 a.m. to 6 p.m. timeframe, the Patient Access II will collaborate closely with clinical and administrative teams to support patient flow and optimize operational efficiency. Ultimately, this role contributes significantly to patient satisfaction and the hospital's ability to deliver high-quality healthcare services. Minimum Qualifications: High school diploma or equivalent required. Previous experience in patient registration, medical billing, or a related healthcare administrative role. Basic knowledge of medical terminology and healthcare insurance processes. Proficiency with electronic health record (EHR) systems and standard office software. Strong communication skills and the ability to handle sensitive information confidentially. Preferred Qualifications: Associate degree or higher in healthcare administration or related field. Experience working in a hospital or large healthcare facility environment. Familiarity with insurance verification software and patient financial services. Certification in patient access or healthcare administration (e.g., Certified Patient Access Representative). Bilingual abilities to support diverse patient populations. Responsibilities: Register patients accurately and efficiently, ensuring all demographic and insurance information is complete and up to date. Verify patient insurance eligibility and benefits prior to service delivery to minimize billing issues. Collect co-pays, deductibles, and other payments as required, following hospital policies and procedures. Maintain patient confidentiality and comply with HIPAA regulations in all interactions and documentation. Communicate effectively with patients, families, and healthcare team members to resolve registration or insurance issues. Assist in managing patient wait times and flow by coordinating with clinical departments and scheduling staff. Document all patient interactions and transactions accurately in the hospital's electronic health record system. Skills: The required skills enable the Patient Access II to accurately and efficiently register patients, verify insurance coverage, and collect payments, which are essential for smooth patient intake and financial operations. Strong communication skills are used daily to interact compassionately and clearly with patients and healthcare team members, ensuring understanding and resolution of any issues. Proficiency with electronic health records and insurance verification tools allows the candidate to manage patient data securely and streamline administrative workflows. Attention to detail is critical in maintaining accurate records and compliance with healthcare regulations such as HIPAA. Preferred skills, such as bilingual communication and advanced certifications, enhance the ability to serve a diverse patient population and contribute to continuous improvement in patient access services. 8 hr shifts between 6a-630p PRN- no set hours per week.

Pomerene Hospital, situated in Millersburg, Ohio, is a community-focused healthcare facility dedicated to providing quality medical services to the region. Known for its patient-centered approach, the hospital offers a range of services, including emergency and hospital medical care, surgical procedures, specialized treatments, as well as physician-based services. Pomerene plays a vital role in enhancing the well-being of its community, fostering a compassionate environment for patients and their families, serving out the mission of "caring for our community's health". Today, Pomerene Hospital operates as a 55-bed, independent, not-for-profit rural community hospital. As one of the largest employers in Holmes County, Pomerene Hospital serves not only the local community but also residents from all neighboring counties. Working with us you will be eligible for: Medical, Dental, and Vision Insurance Life Insurance Voluntary Accident and Critical Illness Insurance Short-Term Disability FSA Options 403(b) with Employer Matching & Contributions Employer-Paid Certifications Tuition Reimbursement Generous Paid Time Off The Patient Account Representative interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, and benefits. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Essential Functions: Moves throughout the facility, appropriately assists in emergency drills and performs the physical requirements needed to deliver services as assigned. Performs the manual and administrative responsibilities of this position according to hospital and department policy and procedure. Provides a positive internal and external communication system for all customers. Prioritizes tasks in a changing work environment and can perform work with frequent interruptions. Demonstrates commitment to Pomerene Hospital's Values. Delivers service that builds customer satisfaction. Effective written and verbal communication skills Ability to multitask within multiple accounts in high volume insurance verification processes. Maintains productivity and quality expectations set forth by department. Participates on committees and engages in continuous improvement efforts. Ability to provide PBX operator functions Qualifications: High School Diploma/GED -Required Healthcare/Medical Experience-Preferred

Ohio Hearing & Audiology, part of AudioNova 905 Columbiana Canfield Rd. Columbiana, OH 44408 Current pay: $16.00-18.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Job DescriptionDescription As a Patient Services Representative you will handle inbound calls and provide thorough, efficient, and accurate account updates on for each call made or received and update records information about status of customer and status of contact effort. The Patient Services Representative assists with appointment scheduling activities for all practice centers. Schedule Monday, Thursday, and Friday 8 am - 5 pm Tuesday and Thursday 8 am - 7 pm Occasional Saturdays per practice need Must be able to travel to Medina and Wadsworth locations What you will be doing Accurate computer input of patient demographics. Procure appropriate referrals and type referral follow-up letters when necessary. Assure daily schedules and medical records are reviewed. Schedule patient appointments when needed. Filing and distribution of patient medical records. Check out patients including collection of appropriate fees, all forms are completed properly, updating of medical records with correct labels. Completion of data spreadsheets in timeframe specified by organizational processes. Answering and managing of multi-line phone system. Processing of faxes daily. Stay current with the latest technologies & medications and be able to answer general patient questions (premium IOL's, etc..) Verification of medical benefits for surgery and injections. Discuss benefits and costs of non-covered benefits with patients Complete consent and other necessary forms for surgery Forward packet of surgical paperwork to appropriate surgical facility/hospital Inform patient of any pre-admission testing (labs, EKG, etc.) as needed. Also of what is expected day of surgery, answer any pre-surgical questions, and inform of follow up care. Schedule/board patient at correct facility (fax date/doctor/which eye/general information) with the appropriate boarding information per each surgical location requirements Type History & Physical forms Able to accurately complete surgery encounter form. Must comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook. Perform any other duties assigned to accomplish the task at hand. What you know Required High school diploma or GED Strong verbal and written communication skills Desire Telephone operator or high call volume experience What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture

Patient Access Representative - (2600007B) Description UH Fairlawn Health Center - Fairlawn, OH (some travel to Beachwood) Part-time Monday - Friday 10:00am-3:00pmA Brief Overview The Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience. What You Will Do Checking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments. Assists patients with enrolling and utilizing MyChart. Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances. Assist with completion of various types of paperwork and forms. Effectively work EPIC workques, worklist and inbasket messages. Schedules referrals and follow-up visits. Accurate and timely scanning of documents into EPICAdditional Responsibilities Functions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency. Actively participates in UH emergency preparedness. Maintains a clean and organized work area. Will be cross-trained to perform other duties as assigned. May be scheduled to work at off-sites. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications Education High School Equivalent / GED (Required) Associate's Degree or progress towards degree (Preferred) Medical Terminology (Preferred) Work Experience 1+ years Customer Service (Required)2+ years Customer Service or Customer Service in healthcare (Preferred) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical Demands Standing OccasionallyWalking OccasionallySitting ConstantlyLifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing RarelyStooping RarelyKneeling RarelyCrouching RarelyCrawling RarelyReaching RarelyHandling OccasionallyGrasping OccasionallyFeeling RarelyTalking ConstantlyHearing ConstantlyRepetitive Motions FrequentlyEye/Hand/Foot Coordination FrequentlyTravel Requirements 10% Primary Location: United States-Ohio-FairlawnWork Locations: 3800 Embassy Parkway 3800 Embassy Parkway Fairlawn 44333Job: Administrative SupportOrganization: UHHS_Care_ConnectionsSchedule: Part-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: Yes, 10 % of the TimeRemote Work: NoJob Posting: Jan 18, 2026, 5:00:00 AM

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties Under the supervision of the Dental Health Service Manager, the Dental Patient Representative supports the Dentist in registering the dental patients, coordinating appointments, cash collection, charge entry, billing, coordination of benefits, insurance verification, incoming dental calls, discussing treatment plans, screening of emergency walk-ins and day appointment performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Patient Representative assists the dentist, teaches the patient how to care of their teeth, communicates effectively with patients( parents if patient is a child), maintains equipment and inventory, and follows universal precautions and all OSHA requirements. Education High School Diploma or GED. Minimum Qualifications Ability to serve as a mature and competent receptionist. Ability to display skill and tact in greeting patients. Ability to plan and organize. 2+ years of experience in a fast paced office environment. Technical Skills Computer Skills- Microsoft Office, Keyboard (We utilized electronic dental records and digital x-rays).

CHC is a non-profit social service agency in the Akron area whose mission is to treat, inspire, support and empower individuals and families impacted by the disease of addiction. CHC has been a critical part of Ohio's efforts to treat and prevent substance use disorders since 1974. We are currently looking for a full time Medical Billing Representative to work in our busy addiction treatment center, Monday through Friday. The Billing Representative's duties include: Intake admissions Work claim denials Process corrected claims Work with payers to resolve unpaid claims and ensure reimbursement of highest allowable revenue per contract Follow-through on claim status Problem solving Account reconciliation Minimum Requirements: High School Diploma or equivalent, at least 2 years in similar position. Must have strong computer skills with knowledge of modern office practices, procedures and equipment and be detail oriented. Must have experience in all facets of Medicare, Medicaid and insurance billing (electronic). Why you would love it here Medical, dental and vision benefits for employees working 30+ hours weekly! 32 paid days off per year! (holidays, vacation, personal and sick days!) Referral Bonuses! 403b, with company match after one year! Professional licensure fee reimbursement! Company Sponsored Training Opportunities - based on position Employee Assistance Program (including Health Management, Family Support and Financial Advice/Assistance)! CHC is an Equal Opportunity Employer and Provider of Services. We are a non-smoking facility.

Patient Service Representative - Cardiology Employment Type: Full-Time Southwoods Health is hiring a Patient Service Representative for our Cardiology office in Boardman, Ohio. This role will provide a comprehensive, proactive, and patient-first experience for patients and visitors, demonstrating outstanding customer service and interaction skills to facilitate patient needs while obtaining accurate demographic, financial, and insurance information. Essential Duties: Perform patient registration and check-in, co-pay collection, insurance verification, and other associated arrival desk functions. Perform patient check-out, including post-visit instructions, follow-up appointment scheduling, and managing clinical orders. Perform telephone triage and assist in the facilitation of provider instructions. Create a welcoming, friendly, and professional environment for patients and visitors through exceptional customer service. Collaborate effectively with clinical staff. Recognize patients' rights and responsibilities and support them in performance of job duties. Ensure all processes at the responsible physician practice maintain compliance with all regulatory agencies. Perform other duties as assigned. Qualifications & Requirements: Training or courses in business office activities, computer skills, and medical terminology. Effective communication skills, critical thinking, and the ability to problem solve. Effective organizational skills, attention to detail, and accuracy. Maintain professional demeanor at all times, demonstrating strong ethical and moral principles. Cooperative work attitude toward coworkers, management, physicians, patients, and visitors. Basic skills in Microsoft Office, required. Medical receptionist experience, preferred. Schedule: Hours: Full-time Shifts: Monday-Friday, available shifts include 6:30 am-3:00 pm, 7:00 am-3:30 pm, or 7:30 am-4:00 pm. At Southwoods, it's not just about the treatment, but how you're treated. For more information and to apply, please visit our website: ************************

Job DescriptionDescriptionGreet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Schedule: What you will be doing Greet and check in patients in a friendly, courteous, and professional manner. Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs. Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration. Prepares paperwork for patient visits. Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution. Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes. Acts as a liaison between patients, guests, back office staff and providers. Reconciles cash against daily charge and cash reports. Schedule and confirm patient appointments as needed. Create, distribute, and file new patient charts/medical records. Perform clerical tasks such as copying, sorting, scanning, and faxing. Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc. Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook. Perform any other duties as assigned What you know Required High school diploma or GED Strong verbal and written communication skills Desire Telephone operator or high call volume experience Entry Level BSM Consulting : New Employee Orientation 1st Health Compliance Training (as required) What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture

HERE WE GROW AGAIN! Join our effective healthcare team dedicated to excellence in patient care and cutting-edge medical imaging. We pride ourselves on fostering a supportive and innovative work environment. Apply today to make a positive impact in healthcare! Join our team today! Two years of experience in patient registration, appointment scheduling, insurance processing Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. Enter and maintain confidential patient information Ability to handle multi tasks in a fast pace environment · Scheduling/Patient Registration background · Knowledge of medical terminology · Strong customer service background Obtain patient information at the time of scheduling and assist in filling out forms, relevant documents and case histories Obtain and log insurance information Organize and maintain confidential medical files and records Fill and distribute daily schedules for staff Manage the front desk operations Order supplies and maintain inventory Since the job description of a medical scheduler is wide, they are expected to perform a lot of additional tasks.

Under the supervision of the Business Office Supervisor, the Patient