Patient service representative jobs in Alabama - 1,759 jobs

Sterling Search Partner is helping a Birmingham client with its search for a Customer Service Representative. We are seeking a motivated and customer-focused Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide information about our products and services. Interviews will be the week of January 12th Start Date February 2nd While in training you will work: The first 2 months Monday - Friday 8:00AM to 5:00PM After training you will work: 5 days a week between Monday - Saturdays and will be off either Tuesday, Wednesday or Thursday. Your shift will be 11:00AM - 8:00PM Saturdays are required and your shift will be either 7:00AM - 3:30PM or 8:30AM - 5:00PM Key Responsibilities: Answer incoming calls promptly and professionally. Respond to customer inquiries and provide accurate information. Resolve customer issues and complaints effectively and efficiently. Maintain detailed records of customer interactions in the database. Collaborate with team members and departments to improve customer service processes. Meet or exceed performance metrics, including call volume and customer satisfaction. Stay updated on product knowledge and company policies. Qualifications: High school diploma or equivalent; additional education is a plus. Previous experience in a call center or customer service role preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in computer systems and software. Ability to work in a fast-paced environment and handle stressful situations.

Responsible for obtaining re-authorization requirements for on-going coverage of durable medical equipment. Review and obtain necessary compliance documents, medical records and prescriptions in order to submit for re-authorization. Responsible for assisting patients in the re-authorization process Responsible for working with sales and clinical personnel to facilitate re-authorization tasks. Review & work pending re-authorization tasks daily Assist in the appeals process for denied re-authorizations Travel as needed to provider's office/clinic/hospital to obtain records for re-authorization. Contact patients to coordinate any necessary doctor's appointments needed in order to submit re-authorization Notify RT/Sales teams regarding non-compliance and re-authorization deadlines that are not met Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit. Performs other clerical tasks as needed, such as answering phones, faxing, and emailing. Completes other duties, as assigned Communicates appropriately and clearly to Manager/Supervisor, and other superiors. Reports all concerns or issues directly to Regional Sales Manager. Requirements: Learns and maintains knowledge of current patient database and billing system Ability to understand re-authorization requirements General knowledge of government, regulatory billing and compliance regulations/policies for Medicare, Medicare Advantage, Commercial Insurance & Medicaid Medical Terminology background Enough knowledge of policies and procedures to accurately answer questions from internal and external customers. Utilizes initiative; maintains set level of productivity goals with ability to consistently and accurately Experience: Clinical administrative experience preferred Two years' experience in insurance office, doctor's office, or three years' general office experience. Skills: Superior organizational skill. Attention to detail and accuracy. Ability to work as part of a health care team. Effectively communicate with physicians, patients, insurers, colleagues and staff Proficient in Microsoft Office, including Outlook, Word, and Excel

Benefits: PTO and other great benefits Continuous clinical and business training Company-paid CEU's 401(k) 401(k) matching Bonus based on performance Company parties Employee discounts If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you! We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services. If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital. You'll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances. You'll enjoy great pay, the opportunity to earn monthly bonuses, and benefits! Who you are:Do you have a gift for meeting new people and getting them to like you? Do people look to you first for help because they know it will get done? Are you quick to smile and have contagious enthusiasm? Do you derive a great deal of pleasure and strength from developing professional relationships with clients? Do you have a conscientiousness for doing things right and following tasks through to completion? What you will do: Insurance verifications Create financial worksheets Deliver financial reviews with patients Make product and supplement recommendations based on the doctor's treatment plan Scan incoming insurance EOBs Assist with marketing campaigns, creative content, community outreach Weekly patient reporting Maintain confidentiality as it pertains to HIPAA guidelines Work with the rest of the team to keep the clinic clean and clutter-free Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective Maintain patient accounts by obtaining, recording, and updating personal and financial information Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims Maintain business office inventory Other Administrative tasks What you need Two-year degree or more is preferred but not required Previous experience in customer service must be demonstrated Proficiency in Microsoft Office and Windows is required If you feel you would be a great fit in our office please apply! We look forward to speaking with you! Compensation: $15.00 - $18.00 per hour WHAT WE DO: At HealthSource Chiropractic, we don't just focus on chiropractic care-we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love- pain free. We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information. JOIN THE HEALTHSOURCE TEAM AND… Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care- in order to provide each patient with a unique treatment care plan! Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career. Build a rewarding career with substantial earning potential Experience a practice environment that feels like home, with colleagues who feel like family. Spend your days in a professional, inviting clinic and foster meaningful connections with patients. Help patients achieve optimal health and wellness each day.

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Alabaster, AL! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Job DescriptionDescriptionAsk about our tuition assistance program! Is your current employer willing to help you go to school to become a clinician? As TMC's Rehab Coordinator, you will oversee administrative tasks and coordinate patient care while assisting in the efficient daily operation of the therapy department under the supervision of the Therapy Care Navigator. You will be a professional representative of TMC throughout the facility as you develop and promote healthy relationships with all company and facility staff. Our Rehab Coordinators play an impactful role in successful execution of the TMC Experience. Key Responsibilities Transports and assists with patient care under the direct supervision of licensed therapists and in accordance with all state and federal laws. Orders and maintains office supplies per company policy. Responsible for the department filing, maintaining all filing cabinets, charts, and binders as described in the Facility Organizational Policy. Prepares necessary forms to be distributed for physician signature and tracks the documentation so it is received in a timely manner. Once the documentation is returned, complete a thorough review of the documentation to ensure it is complete, accurate and in compliance. Alert the Therapy Care Navigator, TCN, as required. Make copies, scan, distribute, file all documentation in both charts and JBS (through Scan Snap) within the designated time frame to ensure all records are maintained accurately and are current and up-to-date. Reviews DARs, treatment grids, and other reports as assigned to ensure accuracy and completion under supervision of TCN. Attends meetings as directed by the TCN. Takes notes and communicates clearly and effectively back to the TCN and/or therapy staff all relative therapy information as needed. Completes Tech Check List (Daily, Weekly, Monthly), notifies TCN of deficient areas and files as required. Follows proper procedure for maintaining the cleanliness of the treatment and office areas. Completes weekly sanitation of all equipment as directed by the TCN. Represents the companies of TMC in a professional manner. Promotes a positive work environment and follows company core values. Develops and promotes working relationships with all company and facility staff. Completes and monitors treatment scheduler and staff scheduler; secures PRN coverage when needed as directed by the TCN. Reviews/approves time sheets daily under the direction of the TCN and in accordance with company policy. Assist with answering phones and taking messages as necessary. Check emails and distribute as necessary; ensures that All User and other company communications are distributed/or displayed for all staff to read. Completes DAR and timesheet daily. Completes assigned tasks as directed by the TCN, Area Manager and/or Regional Director. Other duties as assigned. Skills, Knowledge and Expertise High School Diploma or GED. Demonstrate computer proficiency. Nurses' Aide Certification or equivalent health paraprofessional training and/or one year of experience in the rehabilitation field preferred. Ability to successfully complete company Tech Coordinator training and testing. Ability to demonstrate customer service and soft skills. Ability to follow TMC Values and Mission Statement. Excellent organizational skills. - Excellent communication and interpersonal skills. Ability to multi-task, prioritize and meet deadlines within a teamwork environment. Ability to identify, communicate and resolve issues and concerns as needed. Maintain confidentiality. Ability to lift and control 50 pounds. TMC is an equal opportunity employer. Benefits 13 Days of PTO and 6 Paid Holidays. Plus one free Floating Holiday every year! Internal Growth and Leadership Opportunities. Mental Wellbeing Support Program. Health, Dental, and Vision. Retirement benefits (including 401k company match).

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Alabaster, AL! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

At MainStreet Family Care, were dedicated to making healthcare more accessible, especially in rural communities. With over 60 clinics across Alabama, Florida, Georgia, and North Carolina, were rapidly growingand we want you to be part of this exciting journey! As a Patient Support Specialist, youll provide remote assistance to patients at our urgent care clinics from our headquarters in downtown Birmingham. While patients complete their check-in process on kiosks at our clinics, you'll guide them virtually, ensuring everything runs smoothly. Youll also verify insurance, handle billing inquiries, manage medical records, and provide exceptional support to create a seamless experience for our patients. Location Requirements: Headquarters in downtown Birmingham, AL 35203: This position is in-office (not remote). You must be able to commute or plan to relocate before starting work. What Youll Do: As a Patient Support Specialist, your role will focus on two key areas that are essential to ensuring a smooth patient experience at our clinics: Virtual Patient Registration Assistance: You will guide patients remotely through the check-in process at our urgent care clinics as they complete their registration on kiosks. Your support will ensure a seamless experience for patients, helping them navigate the process easily and efficiently. Eligibility Verification & Billing Support: A primary responsibility will be verifying insurance coverage and urgent care copayments for patients. Youll also assist with addressing billing inquiries, ensuring patients financial details are accurate and processed quickly and efficiently. Additionally, you will: Follow up with patients via phone calls, portal messages, or emails to address any questions or concerns they may have regarding their visit or account, offering friendly and efficient support. Assist with administrative tasks such as updating patient records and performing data entry to maintain accuracy. Manage patient referrals and process medical record requests, handling them with attention to detail and ensuring all information is processed correctly. Your contributions will directly enhance the patient experience, ensuring that each interaction is professional, helpful, and efficient. Schedule: This role follows a rotating 5/2 schedule: Week 1: Monday, Tuesday, Friday, Saturday, Sunday Week 2: Wednesday and Thursday Weekday Shifts: 12-hour shifts from 8:30 AM - 8:30 PM Weekend Shifts: 8-hour shifts from 1:30 PM - 9:30 PM You must be able to work 12-hour shifts on weekdays. What You Need: High School Diploma or GED Basic skills in Microsoft Office 1+ year of office or customer service experience (a plus!) Strong communication skills, both written and verbal Experience with billing inquiries, referrals, or medical records is helpful but not required A positive, team-oriented attitude with a passion for helping people

Purpose: Generates revenue by entering charges, submitting claims to payers, posting remits, working rejections, and reviewing/working accounts receivable; making payment arrangements; collecting accounts; monitoring and pursuing delinquent accounts. This is a full-time position. Benefits include health and dental insurance, 401(k), and paid time off. This job requires the employee to work at a physical location in Bibb County, specifically in Centreville, Alabama. Responsibilities & Duties Enters charges daily. Submits claims to insurance companies and government entities (including Medicare and Medicaid). Posts remits as available. Works rejections and accounts receivable. Collects delinquent accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur. Maintains medicare bad-debt cost report by tracking billings; monitoring collections; compiling information. Processes professional office visits and specialty services such as OB/GYN, surgical, and wound care: filing claims, posting payments, investigating delinquent balances, and otherwise maintaining patient accounts. Maintains work operations by following policies and procedures; reporting compliance issues. Maintains quality results by following standards and assures daily productivity through diligent work effort. Updates job knowledge by participating in educational opportunities. Serves and protects the Foundation community by adhering to professional standards, Foundation policies and procedures, federal, state, and local requirements, and JCAHO standards. Qualifications: : Time Management, Organization, Attention to Detail, Documentation Skills, Analyzing Information, General Math Skills, Resolving Conflict, Teamwork, Punctuality and Attendance, Proficient, accurate data entry, Customer service and effective, congenial phone skills, communicate professionally even in contentious situations. Preferred: 1-2 years of recent medical billing experience CH-CBS Certification (Community Health - Coding and Billing Specialist) Functional with billing software and other internet applications

Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you! Job Title: Patient Care Coordinator Essential Duties and Responsibilities: * Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries * Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion * Maintain patient accounts by obtaining, recording, and updating demographic and financial information * Schedule patient appointments at the end of the visit * Maintain open communication with pre-cert team regarding orders for daily patients * Tracking and follow-up with patient cancellations and no shows * Performing daily audit of tasks assigned * Checking patients in by EMR and verifying demographics and insurance information * Following up on outpatient referrals and surgical referrals * Provides the patient with printout of appointments * Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * HIPPA and OSHA compliance; promote a safe work environment at all times * Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case * Caring demeanor toward patients and co-workers * Clinical knowledge and familiarity with medical terminology * Working knowledge of computers, fax, copiers and other technology * Strong knowledge and understanding of electronic medical records software * Prior medical receptionist experience, preferably in an orthopedic setting is a plus * Strong administrative skills, with attention to detail in accuracy * Bilingual (English/Spanish) is a plus Education/Experience: * High School Diploma or GED required * Associate or higher degree preferred * 1 year medical front desk experience * Customer service background Our Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will work in office spaces and commercial buildings. Ortho Sport and Spine Physicians are not subject to inclement weather or outdoor work. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 20 pounds at times. Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.

Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Are you passionate about person-centered care and committed to creating extraordinary care experiences for clients and families? If so, Right at Home has the opportunity for you!We are a locally owned home care business that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons!We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential.The Care Coordinator is responsible for creating extraordinary client and family experiences and ultimately manages “best in home care” care plans. Develops and maintains the client care plan, creating extraordinary client experiences and communicating with clients, families, care partners and referral sources. Plays an integral role in interfacing with clients and families to ensure safe, appropriate and meaningful care is being provided. Serves as a mentor to caregivers and supports their care delivery. Maintains a calm, positive demeanor at all times and is able to effectively multitask in a high functioning office environment. The ideal candidate has prior experience working in the home care industry or medical office setting. The desired candidate will possess the following: High school graduate or equivalent with two years of business experience. Able to work independently, demonstrating sound judgment. Be available as required for on-call duty outside of normal office hours. Have a valid driver's license and use of insured automobile. Compensation: $13.00 - $16.00 per hour Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed. That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others. To our care team members, we commit to deliver the following experiences when you partner with Right at Home: We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development. We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients. We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients. We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.

Requisition ID: 912896 Store #: 00T168 Basden Eye Care at Moores Mill Position:Full-TimeTotal Rewards: Benefits/Incentive Information Basden Eye Care has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Auburn Nearest Secondary Market: Opelika Job Segment: Nursing, Patient Care, Medical, Ophthalmic, Optometry, Healthcare

Job Description VIVA HEALTH ranked one of the Best Places to Work by Modern Healthcare has an opportunity for a Telephonic Care Coordinator (Social Worker) in Birmingham, AL! VIVA HEALTH knows that social work is not just a job, it is a calling. If you would like to fulfill your calling in healthcare, check us out! We offer regular hours with no mandatory nights or weekends. This way you can do what you love at work and can take care of the people you love at home! We also offer a great benefits package including tuition reimbursement for employees and dependents, paid parental leave, and paid day for community service, just to name a few! VIVA HEALTH employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. Come join our team! The Telephonic Care Coordinator will work alongside the Alabama Coordinated Health Networks (ACHN) team to complete telephonic follow up calls to ensure that recipients have access to all covered services appropriate to the patient's condition or circumstance. This role will assist other ACHN team members in carrying out care management services by providing assistance with promoting disease self-management, utilizing approved education tools, providing information to the patient on medical and community services as directed, and assisting with carrying out established plan of care as directed. This individual may also assist with additional referral outreach or outreach related to Quality Improvement Projects. This individual must reside in Jefferson or Shelby County. REQUIRED: LBSW Two years of clinical experience Willing to submit to vaccine testing and screening Excellent interview and telephone skills, as well the ability to work with patients in a caring and helpful (confident and tactful) manner Working knowledge of health-related service delivery systems Excellent communication and relationship skills Ability to analyze varied environmental factors in relation to patient wellbeing and work independently in an autonomous setting Ability to locate, augment and develop resources, including information on services offered by other agencies Strong organizational and time management skills Ability to be flexible and adaptable Basic computer skills including use of Microsoft Word and Excel PREFERRED: LMSW CCM One year of assessing resources and coordinating care with low-income populations

We are looking for a Patient Care Coordinator to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. JOB PURPOSE: The Patient Care Coordinator creates a welcoming and professional first impression for patients by managing check-in, scheduling, and insurance verification with empathy and accuracy. This role ensures smooth daily operations through organized record-keeping, timely communication, and precise financial processes, supporting both patient care and office efficiency. ESSENTIAL FUNCTIONS: Greet patients professionally and manage check-in and check-out processes. Schedule, confirm, and reschedule appointments via phone and in-office. Verify insurance coverage, enter accurate patient information, and escalate complex issues when needed. Prepare and enter treatment plans and provide basic patient education on next steps. Collect payments at time of service and ensure accurate end-of-day reconciliation. Explain financing options and refunds. Maintain accounts receivable (A/R) collections and follow-through. Answer phones, direct calls, and manage voicemail in a timely manner. Maintain accuracy of patient records and consent forms. Escalate technical or compliance issues as necessary. GENERAL KNOWLEDGE, SKILLS & ABILITIES: Excellent communication and interpersonal skills. Basic knowledge of scheduling and insurance verification. Ability to multitask in busy office environments. Strong attention to detail, accuracy, and organization. Professional, empathetic demeanor with patients. Willingness to learn new systems and processes. Demonstrated ability to maintain patient satisfaction while resolving escalations. Educational Requirements: High school diploma or equivalent required. Customer service or healthcare front office experience preferred. Training in insurance verification or dental and/or healthcare software a plus. Bilingual preferred but not required.

Job Description At Max Health, our mission is to enhance the quality of life for our community by promoting happier and healthier living. We focus on areas such as neuropathy, prenatal care, and spinal correction, providing natural chiropractic solutions within our modern facility. Our practice emphasizes a family-friendly environment and encourages a healthy work-life balance. We offer our team fantastic benefits aimed at nurturing both physical and mental well-being, including wellness bucks and support for paid continuing education. If you're seeking a supportive environment where you can thrive and reach your goals, Max Health is the ideal place for you! WHY JOIN US: Role: Full-time Receptionist - Health Coordinator Location: Huntsville, AL Pay: $18 - $20 per hour Schedule: Monday through Thursday, 8:00 AM - 6:00 PM-no weekends! Enjoy a full 90-minute lunch and the freedom to work extra hours. THE VITAL ROLE YOU HAVE: Each day, you're the first smile that patients see and the calm voice they hear. You welcome guests by name, answer questions with confidence, and keep the front desk running smoothly. You handle scheduling, payments, and insurance verifications while keeping records accurate and organized. New patients feel immediately at ease under your guidance-you walk them through their first visit, explain processes clearly, and ensure their experience exceeds expectations. Between conversations and coordination, you lend your creativity to social media and in-office marketing, bringing the Max Health mission to life in every interaction. REQUIREMENTS FOR A RECEPTIONIST - HEALTH COORDINATOR: 1+ years of experience in sales 1+ years of experience in customer service High school diploma or equivalent Proficiency with computers and technology Great phone etiquette with amazing people skills Excellent communication skills A warm, friendly, and enthusiastic personality Confident and assertive Excellent organization and multitasking abilities HERE'S WHAT WE OFFER: Discounted health insurance with a stipend 6 paid holidays Monthly performance bonuses A SIMPLE IRA with 3% company match Paid continuing education In-office wellness bucks Paid vacation after 1 year Ready to join a team that's redefining what a wellness workplace feels like? Applying for this Receptionist - Health Coordinator role takes just minutes. Don't wait-bring your energy, empathy, and organization skills to a role where every day makes a difference. Job Posted by ApplicantPro

Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Health insurance Training & development Vision insurance Summary: Under general supervision and according to established policies and procedures, provides a variety of specialized services in support of the operations of their assigned clinic. May check in scheduled and walk-in patients to the clinic, answer the telephone and route calls, enter demographic and insurance information, and scan all demographic information into the chart. Check patients out of the clinic and perform patient follow-up as necessary. May perform other clerical duties related to the collection, deposit & recording of clinic revenue. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcomes and greets patients and visitors, in person or on the telephone answering or referring patient inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Maintains patient account information by obtaining, recording, and updating personal data. If asked, help train current and new hires on day-to-day operations of the clinic flow. Verifies patients insurance and copay; obtains revenue by recording and updating financial information; and records and collects patient charges, deductibles, and co- insurance payments. Log and batch credit card receipts and run reports from credit card machine daily; balance and reconcile revenue against posted payments. Maintains business office inventory and equipment by checking stock to determine inventory level; and anticipating needed supplies. Helps patients in distress by responding to emergencies. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures completeness of patient forms; and protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred Education/Experience: Education: High school diploma or graduation equivalency degree (GED). Knowledge of clinical procedures is usually obtained from a certificate or associate degree in a clinical program including anatomy, physiology, phlebotomy, first aid, and medical terminology preferred. Knowledge of office procedures is usually obtained from a certificate or associate degree in a business program including administrative processes and procedures, claims processing, preparing patient charts, and basic computer skills preferred.

Work Schedule: Monday to Friday, 8am to 5pm Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally. Under general supervision and according to UAB Medicine established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physicians, advanced practice providers and assigned clinics. May direct the work of other clerical employees. Position Requirements: EDUCATION AND EXPERIENCE: High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center, physician office or other clinical environment required. Demonstrated organizational and leadership skills; excellent customer service and communication skills required. Must: (1) Attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; (3) be able to perform math & bookkeeping skills; (5) possess exceptional telephone & customer service skills; and (5) be knowledgeable of English grammar & punctuation. Business Office Education or similar coursework preferred. TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of and one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs. UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.

Join Our Team as a Patient Services Coordinator! Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you'll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we'd love to hear from you! Job Summary: The patient services coordinator is the first point of contact for patients, responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office's day-to-day operations. Responsibilities: * Answer phone calls and emails, scheduling patient appointments. * Verify insurance information and process billing and payments. * Greet patients and ensure they are checked in properly. * Manage patient records and ensure that all forms are completed. * Coordinate patient follow-up and reminders for appointments. * Handle office correspondence, including scheduling, rescheduling, and cancellations. * Maintain and update office calendars. * Assist with patient referrals and coordination of care with specialists. Qualifications: * High school diploma or equivalent. * Previous experience in a dental office or customer service role is preferred. * Excellent communication and organizational skills. * Knowledge of dental office management software. Work Environment: * Mostly desk-based with some patient interaction in the reception area. * Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills. What We Offer: * Comprehensive Benefits Package (Medical, Dental, Vision, & Supplemental Life) * Company Provided Life Insurance * Paid Holidays * Paid Time Off (PTO) * Flexible Spending Account (FSA) * 401(k) Plan * Learning Management System (LMS) to keep your skills sharp * Opportunities for professional growth and development * A great collaborative team environment!

As a Care Coordinator, you will be responsible for a panel of patients and, in collaboration with other members of our Nephrology partners and interdisciplinary care team, help patients meet their kidney care and overall care goals. Care coordinators monitor and coordinate patients' treatment plans, educate them about their condition, connect them with health care providers, coordinate care with care centers and partners, and evaluate their progress. PRIMARY FUNCTIONS - Establish trusting, supportive, collaborative relationships with patients and their families - Build relationships with patients in a clinical setting, working alongside the interdisciplinary team professionals, including nephrologists, nurse care managers, advanced practice providers, behavioral health advanced practice providers, pharmacists, social workers, and dietitians. Actively engage a panel of adult patients - Consistently track census on inpatient and skilled nursing facility admissions, coordinate care, ensure the proper discharge, and timely follow-up as appropriate - Closely work with NCMs on outpatient, longitudinal care coordination of in-home and community-based services, including but not limited to DME, home health, referrals, and in-home supportive services - Take responsibility (in partnership with providers and NCM) for the health of a population of patients and monitor and track whether those patients are up to date on preventive measures - Communicate with patients by phone or in person and escalate to the care team when necessary. Link patients to community resources - Assist with the coordination of care across the kidney care continuum, such as scheduling appointments with specialists and dialysis centers, coordinating referrals, and sharing or transferring information with the patient's internal and external care team - Participate in establishing a pragmatic care plan - Capture relevant information about the patient's health and healthcare experience, take vitals, administer point-of-care testing, and perform standard age and condition-appropriate screening assessments as needed - Other duties as assigned Qualifications required High School/GED Care Coordinator (2+ years) preferred Any of the following licenses/certifications: Valid Emergency Medical Technician (EMT) Valid Certified Medical Assistant (CMA) Valid Phlebotomy Technician Certificate (PTC) Valid Certified Nursing Assistant (CNA) Additional Information All your information will be kept confidential according to EEO guidelines.

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.