Patient service representative jobs in Albany, NY

Job Title : Administrative - Patient Access Representative Duration: 13 weeks Schedule Shift: Days 12 hours per day | 8:00AM - 8:30PM | 36 hours in a week Pay Rate: $27/hr Description: TITLE: Administrative - Patient Access Representative CLIENT WILL CONSIDER LOCAL TRAVELERS FOR THIS NEED. EDUCATION/EXPERIENCE/TRAINING Required: Minimum 2 years current hospital/Urgent Care Access Coordinator experience ABILITY TO WORK INDEPENDENTLY/HIT THE GROUND RUNNING - REQUIRED High school diploma required REGISTRATION/INSURANCE EXPERIENCE REQUIRED Confidentiality is a MUST This is a small community without public transport. Traveler candidate must have their own vehicle. This is a firm requirement. DUTIES AND RESPONSIBILITIES Patient Registration & Intake Greet and check in patients arriving for urgent care services. Verify patient identity and demographic information. Perform complete registration in the EHR system with a high level of accuracy. Collect insurance information, verify coverage, and determine copays or financial responsibility. Obtain signed consent forms and ensure all required documentation is completed. Insurance & Financial Processing Conduct real-time insurance verification using electronic systems or payer portals. Explain insurance benefits, copayments, and financial policies to patients clearly. Process payments, issue receipts, and balance daily cash drawer. Troubleshoot insurance eligibility issues and escalate as needed. Customer Service & Communication Provide a welcoming experience for patients and families in a high-volume urgent care setting. Communicate wait times, clinic processes, and expectations. Answer phones, schedule or update appointments when appropriate. Maintain professionalism, confidentiality, and sensitivity to patient needs at all time

At Kelly , we're passionate about helping you find a job that works for you. How about this one? We're seeking a Primavera P6 Scheduler to work at GE Vernova in Schenectady, NY. With us, it's all about finding the job that's just right. Salary/Pay Rate/Compensation: $40-$45/hour (depending on experience) Shift: Monday-Friday, 8am-5pm Location: Onsite, Schenectady, NY Benefits: Med/Den/Vis, 401(K), PTO, Paid Time Off Why you should apply to be Primavera P6 Scheduler: • Join a leading company in the renewable energy sector, contributing to impactful wind energy projects across North America. • Enjoy a structured Monday to Friday schedule from 8 am to 5 pm EST, promoting work-life balance. • Be part of a collaborative team environment, working closely with project managers, engineers, and procurement teams. • Benefit from opportunities for professional growth and continuous improvement in your project management skills. What's a typical day as Primavera P6 Scheduler? You'll be: •Schedule Management: Develop, maintain, and update project schedules using Primavera P6. Ensure schedules reflect the latest scope, progress, and resource allocation for multiple wind projects. Identify and analyze critical path activities to mitigate risks and avoid schedule delays. Maintain logic integrity and consistency across all project schedules. •Progress Tracking & Reporting: Track project progress, resource utilization, and schedule deviations. Provide weekly and monthly schedule updates and variance reports. Prepare schedule performance metrics (SPI, float analysis, earned value tracking, etc.). Generate dashboards and reports for senior management and project teams. •Risk Analysis & Mitigation: Track project progress, resource utilization, and schedule deviations. Provide weekly and monthly schedule updates and variance reports. Prepare schedule performance metrics (SPI, float analysis, earned value tracking, etc.). Generate dashboards and reports for senior management and project teams. •Stakeholder Coordination: Work closely with project managers, site teams, and subcontractors to gather schedule updates. Facilitate weekly/monthly schedule review meetings with project stakeholders. Coordinate with procurement and logistics teams to ensure delivery schedules align with project needs. •Primavera P6 Optimization & Best Practices: Maintain and improve scheduling templates, coding structures, and reporting standards. Implement best practices for work breakdown structure (WBS), activity coding, and resource leveling. Ensure scheduling procedures comply with company and industry standards. •Deliverables: Baseline schedules for each wind project. Weekly/monthly schedule updates with progress tracking. Critical path analysis and risk assessment reports. Look-ahead schedules (2-week, 4-week, and 90-day schedules). Performance reports (earned value, schedule variance, and recovery plans). Change impact assessments for scope changes and schedule revisions. This job might be an outstanding fit if you: • Hold a Bachelor's Degree in Project Management, Logistics, Supply Chain, or Business Management, or have 2 years of relevant experience in project scheduling and planning (required). • Have proven experience with Primavera P6, including scheduling, resource allocation, and cost management. • Possess advanced proficiency in all MS Office programs and are fluent in both spoken and written English. Capability to learn new software quickly and integrate knowledge into solutions •Demonstrated customer service skills with the ability to handle high pressure, time sensitive issues •Exceptional planning, organizing and follow-up skills •Experience managing multiple deadlines and daily tasks effectively to meet deliverables •Experience working in a fast paced, high-pressure environment •Strong critical thinking and problem-solving skills, both proactive and reactive •A self-starter with the passion for improvement and desire to learn What happens next Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more

Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, two Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III. Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others. Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables. About the Role At the Prime Customer Service Center, we believe in taking pride in our work, leading with empathy, guiding customers confidently, and always seeking the best solutions for their needs. In this dynamic role with exciting growth potential, you'll handle inbound calls related to our storage facilities and campgrounds-whether you're providing service-focused support to existing customers or engaging in sales-focused conversations with potential guests. We'll give you the tools, training, and support to become a true expert in storage, so you can proactively identify customer needs, stay current on evolving services, and guide guests through a variety of processes. You don't need to know everything upfront-we'll teach you, and you'll become part of an industry-leading service experience. Prime Offers Medical, Dental, Vision insurance Flexible schedule On-the-job training Pad time off Referral program 401(k) matching Monthly performance-based, incentive programs Key Responsibilities Confidently highlight the value of our services to new customers as a key part of delivering an outstanding hospitality experience. Communicate clearly and professionally to ensure every guest feels valued and understood Embody company values by providing friendly, efficient support and contributing to a positive team culture Collaborate with team members and share insights to continuously improve our service offerings Respond promptly to every inbound call, treating each customer with equal importance and urgency Listen actively to understand customer needs, taking ownership to resolve concerns effectively and ensure a positive experience Offer knowledgeable assistance regarding services, policies, and procedures Troubleshoot and resolve customer issues, escalating complex cases as needed Maintain accurate records of customer interactions and follow-up actions Qualifications A genuine passion for hospitality and customer care Strong attention to detail with the ability to meet expectations and deadlines Ability to manage multiple tasks effectively Experience in inbound phone sales is a plus when assisting our new customer calls and for highlighting value to our existing guests. Capability to handle sensitive and confidential information with discretion Proficiency in Microsoft Office applications and web-based tools Excellent written and verbal communication skills Comfort working both independently and as part of a team Strong problem-solving skills for handling challenging customer situations and gathering feedback for continuous improvement A desire to grow within the company, taking pride in serving our guests Bilingual Preferred We're especially seeking individuals able to work from 1:30 pm - 10:00 pm, with opportunities to move into other shift patterns over time based on seniority and performance. Along with a competitive base salary, we offer a monthly performance-based incentive program that rewards you for delivering exceptional customer experiences. Pay Range: $20.00 per hour + Commission Equal Opportunity Employer Statement Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Title: Customer Service Representative Department: Government About Us For more than 100 years, Jamaica Bearings Group (JBG) has built a reputation as a trusted partner in the aerospace, defense, industrial, and rail markets. As a family-owned business, we pride ourselves on combining tradition with innovation, delivering high-quality solutions while building long-standing relationships with our customers, suppliers, and employees. Position Summary Join our dynamic team in a full-time, in-office role where your expertise will make a real impact! As a key customer-facing professional, you will prepare and submit quotations to government and third-party clients, guiding negotiations with confidence. You'll collaborate daily with customers, suppliers, and internal team members to ensure pricing is accurate and proposals are compliant-bringing precision, professionalism, and teamwork to every interaction. This role thrives on in-person collaboration, and being in our New Hyde Park office 5 days a week is essential to building strong relationships and driving results. Key Responsibilities Address customers' requirements from phone, fax, mail, or EDI communications Prepare & submit quotations to customers Prepare cost and pricing data, Negotiate price Review and negotiate Contract terms and conditions Review & process customers' orders ensuring accuracy for data entry Expedite critical orders Source stock for critical requirements Review & action customer open orders Interchange parts Obtain certifications or test reports when necessary Initiate customer return process Assist accounting with customer payment issues when required Advise customers of order progress, deliveries, discrepancies, quality Completes all other assignments that may be required by the company Qualifications & Experience Legal resident of USA 2-year college or technical school degree, 4 year preferred (or equivalent experience) Proficient in English, other languages a plus Expert in Microsoft Office applications-Outlook, Excel, One Note, and Word High school math or better Excellent vision, corrected and or uncorrected Preferred AS400 proficient-Bosanova (preferred) Core Competencies Communication-written, oral, phone, computer, internet Computer literate Ability to use normal and standard office equipment-fax, copier, phone Basic understanding of economics and business operations E-Mail etiquette Ability to read and understand multivariable charts and technical drawings Understand product application Analytical and acute problem-solving capabilities Ability to work in a team environment as well as independently Excellent sense of customer service Respect and empathy for other people Ability to listen and reason Ability to focus on tasks and be effective in pressure situations Goal oriented Negotiation Organized and detail oriented What We Offer Comprehensive medical, including a company sponsored option for the employee and dependents, dental, and vision plans Life insurance with the option to buy additional insurance for the employee, spouse, and children 401K retirement plan with a company match and a company funded pension plan Paid time off Paid company holidays Tuition reimbursement Commitment to Diversity, Equity & Inclusion At Jamaica Bearings Group, we are committed to building a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, experiences, and perspectives, and we are dedicated to ensuring that every team member can thrive. If you require accommodation during the application or interview process, please let us know. How to Apply To apply, please submit your resume and a brief cover letter outlining your experience and interest in the role via **************************.

MAJOR DUTIES AND RESPONSIBILITIES • Responsible for coordinating cases for precertification and prior authorization review. • Manages incoming calls, including triage, opening of cases and authorizing sessions. • Responsible for the identification and data entry of referral requests into the UM system in accordance with the plan certificate. • Responds to telephone and written inquiries from clients, providers and in-house departments. • Conducts clinical screening process. Authorizes initial set of sessions to provider. • Checks benefits for facility based treatment. • Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Qualifications EDUCATION/EXPERIENCE • High school diploma or equivalent. • Minimum of 2 years of customer service call-center experience is required. • Experience in medical or insurance field strongly preferred. • PC proficiency. Additional Information Pay Rate 16.75 per Hour

The Gund Company has an immediate opening for a full-time Experienced Customer Service Representative to join our team! Shift: 1st Shift Hourly Wage: $24.00-$32.00 The Gund Company, a leader in engineered material solutions, specializes in customized electrical insulation products. With 12 global facilities, we pride ourselves on delivering high-quality products and excellent customer service. We are currently seeking a Experienced Customer Service Representative Coordinator to join our team. Job Summary Customer Service Representative As a Customer Service Representative Coordinator, you are responsible for managing the full order fulfillment process to ensure complete customer satisfaction. This includes processing orders, handling customer inquiries, and working with internal teams to meet customer needs. As a CSR Order Fulfillment Coordinator, this role requires strong communication skills, attention to detail, and the ability to work independently with minimal supervision. Key Responsibilities Customer Service Representative Implement and manage the Order Fulfillment Process with precision and efficiency in an extremely responsive manner for the customer. Navigate through ERP-CRM software and database systems to enter quotes and customer orders as well as maintain and update software with customer notations (SSC-Sales, Service, Calls). Accurately respond to customer inquiries and quote requests in an expeditious and complete manner. Build relationships with TGCs customer base to fully understand the customers requirements, communicate them to our production and sales team. Manage customer inventory requirements through use of Purchase Requisition Process. Requirements: Requires high school graduate reading, communication, math and problem-solving skills with 2+ years experience. College degree in business or equivalent experience with formal training, preferred. Flexibility to work overtime and adjust to emergency production needs. Other duties as assigned. Preferred: Previous experience in a manufacturing environment. Familiarity with reading and interpreting technical drawings. Proficiency with Windows based software including Microsoft Office Applications Work Environment Customer Service Representative This role is primarily performed in an office-based setting Occasional work on the manufacturing floor may be required, with proper PPE provided and required The position may involve repetitive tasks, including sitting, standing, walking, using hands and fingers, as well as talking and hearing. Benefits Paid Time Off (PTO) and Paid Holidays Comprehensive benefits package (Health, Dental, Vision, Life, Disability). 401(k) plan with a 50% employer match. Employee Stock Ownership Plan (ESOP). Ongoing training and development programs. Join a company that values your contribution and invests in your future. Apply today to start your career with The Gund Company! Reasonable accommodation(s) for may be made to enable individuals with disabilities to perform the essential functions of the position of Customer Service Representative. EEO Statement:?It is the policy of The Gund Company to recruit, hire, train, and promote employees without discrimination. Rev: 07302025 RJ PI604ff903aea8-31181-39008722

#Case Management Representative # Salary Range: $37-$57 About Saratoga Hospital At Saratoga Hospital, we#ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach#creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. # About the Role The Case Management Representative will function as the patient navigator.#The Case Management Representative will work collaboratively with partners, providers, payers and community agencies to assess patient#s health-seeking behaviors, barriers to care, direct or coordinate local resources to reduce barriers, monitor and track and communicate clinical results, and ensure timeliness and completion of follow-up diagnostic and treatment services concerning cancers of breast, cervical or colorectal for women and men. # What You Bring AAS required.# BS preferred.# Three years or more experience in healthcare or related field.# Clinical nursing background (RN)#preferred.# Knowledge regarding health insurance health insurance programs and/or facilitated enrollment (i.e. Medicaid) a plus.# Basic mathematical skills required.# Solid working knowledge of Microsoft Office is required. Special Equipment, Skills or Other Requirements: Must be self-directed with the ability to adapt in a changing environment. Ability to work independently and function as a team player.# Ability to follow established guidelines regarding confidentiality.# Must have effective verbal, written and listening skills.# Must have an intermediate skill level with Microsoft Office # Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you#re passionate about healthcare and community service#even if you don#t meet every qualification listed#we#d still love to hear from you. How to Apply Click the #apply# button to submit your resume and complete our online application. Applications are reviewed on a rolling basis#apply today and discover what makes Saratoga Hospital a special place to grow your career. Case Management Representative Salary Range: $37-$57 About Saratoga Hospital At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role The Case Management Representative will function as the patient navigator. The Case Management Representative will work collaboratively with partners, providers, payers and community agencies to assess patient's health-seeking behaviors, barriers to care, direct or coordinate local resources to reduce barriers, monitor and track and communicate clinical results, and ensure timeliness and completion of follow-up diagnostic and treatment services concerning cancers of breast, cervical or colorectal for women and men. What You Bring AAS required. BS preferred. Three years or more experience in healthcare or related field. Clinical nursing background (RN) preferred. Knowledge regarding health insurance health insurance programs and/or facilitated enrollment (i.e. Medicaid) a plus. Basic mathematical skills required. Solid working knowledge of Microsoft Office is required. Special Equipment, Skills or Other Requirements: Must be self-directed with the ability to adapt in a changing environment. Ability to work independently and function as a team player. Ability to follow established guidelines regarding confidentiality. Must have effective verbal, written and listening skills. Must have an intermediate skill level with Microsoft Office Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you. How to Apply Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career.

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking Preferred The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR 1RnXNIuzq0

Department/Unit: Admitting Operations Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64 The Patient Access Representative is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility, interpret response and capture appropriate health insurance information as it pertains to the service being rendered. Must be comfortable in the collection of financial responsibility from the patient based on eligibility response or estimate for services. Responsible for creating encounters in ADT representing service patient is receiving Responsible to discern demographic and insurance information to ensure and accurate registration Responsible to interpret information received from Insurance Payer regarding patient's eligibility and financial responsibility Responsible to discuss financial obligation of patient and collect via cash, credit card or check Responsible to explain regulatory forms and answer questions from patient; obtain signatures accordingly Responsible for scanning or managing online form template to maintain the Electronic Health Record Comprehend Federal, State, Third Party Payer regulations as it pertains to a hospital registration. Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate registration and support clinical workflow. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Why Join Us? Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments Access opportunities for professional growth and continuing education. Work alongside a collaborative and compassionate team of experts dedicated to making a difference. Enjoy the convenience of multiple locations throughout the Capital Region. Contribute to groundbreaking clinical trials that shape the future of oncology care. Discover your career potential with a practice dedicated to excellence and innovation. : Job Description Pay Range: $20 - $24 per hour SCOPE: Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely manner. May include outside scheduling and/or surgical scheduling responsibilities. Greets patients and their guests into the clinic in a prompt, courteous, and professional manner. Serves as a liaison between patients and medical staff. Supports and adheres to the New York Oncology Hematology Compliance Program, including the Code of Ethics and Business Standards. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Adheres to confidentiality, state, federal, and HIPAA laws and patient records guidelines. Reference and uphold CORE values daily. ESSENTIAL DUTIES AND RESPONSIBILITIES: Verifies date of birth. Obtains all appropriate forms as required. Answers incoming calls and messages related to scheduling; address callers' needs and directs to appropriate department if needed. Obtains and communicates messages in an accurate and timely manner. Schedules new patients, patient referrals, and returning patients in computer system in accordance with physician and/or office guidelines. Receives incoming referrals, creates account, obtains, and enters insurance information. Requests initial records, works with provider on determining appropriate time for appointment, schedules consult, mails out new patient packet (varies by site). Initiates all prior authorization requests and completes documentation relating to referrals in patients' electronic medical records (EMR). Communicates to patients all appointment details being scheduled and potential prep work needed, inquires about test specifics from necessary parties and gathers patient information as needed. Adheres to scheduling template containing physician meetings, satellite schedule, rounding, and call coverage. Prepares correspondence, memos, forms, and other typing as requested by supervisor. Responsible for timely and effective processing of EMR orders, including timely completion of chart messages. Works the bump list and no-show reports in a timely manner. Monitors order queues as assigned to meet metrics designated by practice. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate personnel. Complies with no show process and policy. Works closely with Front Office Supervisor & Nursing Supervisor to achieve optimal scheduling within the infusion room. Responsible for meeting appropriate metrics and a checklist provided by supervisor. Arranges for patients to have financial counseling as needed. Covers for other front office functions as requested. Required to float as needed and/or assist other sites remotely. Performs other duties as assigned. MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Position is entry level and requires 0-3 years' experience preferably in a medical office setting. Knowledge of medical terminology and coding a plus. Must have excellent communication skills, written and verbal. Proficiency in Microsoft Office (Outlook, Word, Excel) required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.

Join the OrthoNY team as a Patient Access Representative, where you'll play a key role in ensuring our patients receive exceptional care from their very first interaction. If you're passionate about providing top-notch service and working together to make a difference in patients' lives, we want to hear from you! Apply Today! Monday-Friday 8am-4:30pm General Description As the first impression of our practice, the Patient Access Representative pleasantly and professionally greets all patients with a high level of positive customer service. They must accurately and efficiently collect and enter registration information needed to facilitate proper processing and payment follow-through for all services rendered. Responsibilities Prepare appointments for the following day to ensure accuracy of data - to include but not limited to ensuring all required fields and forms are present and complete, eligibility has been run and benefits pulled forward, new vs. established patient status has been properly identified and insurance responsibility is accurate; Greets patients promptly and professionally; Professionally answers incoming phone calls; Reviews any necessary data/forms with patient to ensure accurate and complete records are in the EMR; Properly collects copayments and balances; Performs responsibilities within OrthoNY's practice management system in a standard manner as defined by the Patient Access Supervisor/Manager; Works and communicates with other departments as needed to ensure timely and accurate processing of patient information and throughput to the clinic; Reconciles daily payments received with the system batch, ensuring proper accounting for all payments taken, accurately compiling reports and closing individual financial batches for each day; Reviews patient follow-up requirements on check out, making any necessary follow-up appointments as well as following proper protocols for any tests needing to be scheduled; Prints (or sends to patient portal) any handouts that need to be given to the patient; Maintains a high level of confidentiality and complies with HIPAA standards; Maintains a neat and organized workspace, and restocks supplies as needed; Travels to other offices as needed for coverage; Other duties as assigned. Qualifications High School Diploma required; some higher education preferred; Knowledge of medical insurances preferred; Exceptional customer service skills required; Experience working with an EMR/PM required; Exceptional written, verbal and interpersonal communication skills; Highly organized with strong attention to detail; Quick thinker with ability to pivot in a fast-paced environment; Ability to multi-task in a high-volume environment is a must; Valid driver's license and vehicle for needed travel Other Information Ability to travel to various OrthoNY locations if needed. Reliable transportation is essential.

Job Description What does a Relief Staff and Coaching Coordinator do? The Relief Staff and Coaching Coordinator is responsible for providing direct supervision and scheduling to all Floating Relief Staff (FRS) and provides oversight of the department's Coaching program for new employees. Qualifications: High School Diploma or GED is required. Two years of supervisory experience is preferred. Strong computer, interpersonal, and organizational skills are required. A valid Driver's License meeting Agency standards is required. What can The Arc Lexington offer you? Competitive starting wages Flexible schedule Paid training Why work at The Arc Lexington? The Arc Lexington always strives to be the best possible employer. This means going to great lengths to ensure it is a great place to work, a place where employees feel valued, nurtured, and respected. Employees find fulfilling, meaningful careers at The Arc Lexington and enjoy being part of our family. The Arc Lexington employees have repeatedly voted us for several awards: 2013 - Albany Times Union Top Workplace Award 2014 - Voted #1 Large Workplace in the Capital District 2014 - Albany Times Union Top Workplace Award 2017 - Best Company to Work For in New York State 2022 - Albany Times Union Top Workplace Award & Times Union Meaningfulness Award 2023 - 10 Best Workplaces for Diversity We hope you will join us in making a difference! Apply Today! The Arc Lexington provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, physical or mental disability, genetic information, predisposition or carrier status, marital status, military or veteran status or any other status protected by applicable laws ("each a "Protected Characteristic"). This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Job Posted by ApplicantPro

Seeking energetic, upbeat, collaborative person to join our patient services team at Workfit Medical - a leading provider of occupational medical services in the area. Must have the ability to multi task, be focused on detail, and work in a high volume, varied role. The patient services representative handles front desk administrative tasks to complete accurate registrations for each visit, answers incoming calls, schedules patient visits and sends follow up paperwork to our clients. Must be willing to work weekends and evenings. Essential Duties and Responsibilities: Assist with check in/check out of patients Register patients in electronic medical record (EMR) and update as needed Schedule appointments Answer multiple incoming phone lines Scan documents in EMR Very insurance and collect payments Perform all tasks associated with discharge of patient including forwarding of paperwork to employers as needed. Skills: Excellent customer and computer skills Past EMR experience preferred. Strong communication skills. Abilities Ability to read and write, computer proficiency, high school graduate, medical office experience preferred. EEO Employer: WorkFit Medical, LLC is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran. Applicants who require reasonable accommodations: WorkFit Medical, LLC is committed to providing a work environment that is free from unlawful discrimination and harassment in any form. WorkFit Medical, LLC will endeavor to make a reasonable accommodation/modification to the known limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal state and local law. Applicants who require reasonable accommodation pursuant to ADA, during the application process, are encouraged to contact ************ to ask for assistance. Workfit Medical, 1971 Western Ave, Albany NY

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

HealthPlus Staffing is assisting a Physician-run multi-specialty group with their search for an OBGYN to join their team in New Hartford, NY. Job Description: OBGYN Start date: 30-60 Days Structure: Full Time Schedule: Predictable work schedule (To be discussed) Support: Full Office Staff and APP Requirements: Must be BC/BE in Obgyn Compensation: (To be discussed) 90th percentile Production based salary at the end of 2 years Benefits: Comprehensive benefits package (To be discussed) The OB/GYNs perform consultations in a state of the art facility with on site lab and radiology services available. Inpatient work and procedures are performed in two of our local hospitals which are blocks from our location.Additional Info: This growing group offers a broad array of ancillary and support services under one roof for the convenience of both patients and physicians. In addition to having Electronic Medical Records, we also have been awarded superior performance designation by MGMA for outstanding Practice management and have achieved the highest accreditation by the AAAHC. If interested in this position please submit an application immediately!The HealthPlus Team

Requisition ID: 908786 Store #: 00T112 DiNapoli Opticians Clfton Pk Position:Full-TimeTotal Rewards: Benefits/Incentive Information TeamVision has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills Pay Range: 16.65 - 22.11 Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Albany Job Segment: Ophthalmic, Optometry, Patient Care, Nursing, Medical, Healthcare

Job DescriptionSalary: $18-20/hr Saratoga Family Medicine is a full-service family physicians office providing care to patients of all ages since 2003. The team at Saratoga Family Medicine aims to develop lasting bonds and goes to great lengths to ensure that our patients receive care that meets and exceeds the highest possible standards. We also offer Med Spa services to help patients feel their best inside and out. Saratoga Family Medicine is located in Ballston Spa, NY. Position Summary Reporting to the Office Manager, the Receptionist will perform Receptionist duties on a professional level and work closely with practice staff. The Receptionist is responsible for answering phones, receiving visitors & patients, ascertaining their needs and directing them accordingly, scheduling appointments and performing related clerical duties. The ideal candidate will be customer-centric and have great attention to detail. How Youll Make an Impact Greet visitors & patients in a timely, professional manner Register new patients, verify and update demographic & insurance information (if relevant) of established patients in EMR & direct patients to the appropriate team member Ensure all practice intake forms are completed and information is entered accurately into patient EMR Monitor reception area and patient flow, notify patients of delays Ensure appointments are confirmed Ensure imaging orders in EMR (including documentation), set up appointment with facility & follow-up on imaging orders weekly Ensure detailed triage messages in EMR, attach documentation as needed & distribute to appropriate recipient Ensure referral in EMR (including documentation), set up appointment with specialist & follow-up on referrals weekly Record all patient messages and attached documentation in EMR and distribute to intended recipient(s) Ensure all patient documentation is loaded into EMR patient folders Monitor co-pays & patient outstanding balances & update in EMR system Complete and verify information in patient file in preparation for filing Provide clerical support and cross-coverage as necessary and/or as assigned by the Office Manager What You Must Bring to This Role High school diploma or general education degree (GED); or equivalent combination of education and experience - required Prior experience in a medical office setting - required Proven knowledge of medical/insurance terminology - required Overwhelming appreciation for proper preparation and maintenance of medical records & adherence to HIPAA and other related policies - required Proven ability to multi-task and preform in a high-pressure environment - required Demonstrated ability to effectively interact with patients, physicians & other staff members - required Working knowledge and understanding of clinical organization structure and workflow - required A history of excellence in communication: active listening & problem solving - required Demonstrated strength in verbal and written communication - required Proven ability to effectively work with a wide range of individuals - required Proven experience with proactive customer service and service recovery - required Demonstrated ability to work independently as well as part of a team - required Ability to maintain quality, safety, and/or infection control standards - required Basic knowledge of planning and scheduling techniques - required Working knowledge of medical billing procedures - required Working knowledge of procedures and documentation of managed care & third-party medical insurance payers - desired Prior experience with Electronic Medical Record (EMR) - preferred Compensation, Benefits & Fun Stuff An easy to access office less than 2-minutes from NY I87 exit-12 Competitive salary Comprehensive medical & dental plan (full-time employees) 401k Paid Time Off (full-time employees) Paid holidays (full-time employees) Working Conditions & Physical Efforts Work is performed under stressful conditions, and irregular hours in an office work environment Intellectually intense, fasted paced and often changing environment May be required to lift up to 30 lbs. This role requires limited physical effort and has limited exposure to physical risk Ability to stand for a prolonged period of time Visual functions being those of near vision, depth perception, and ability to adjust focus Talking and hearing occur continuously in the process of communicating with clients Transportation to & from work locations Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard and in the performance of medical procedures Exposure to bodily fluids is common Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinical environment This role is posted in partnership with HR Resolved, Inc.

PRIMARY PURPOSE Represent the company as the center's first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ESSENTIAL JOB DUTIES Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANKESSENTIAL FUNCTION DESCRIPTIONClinical Responsibilities Approximately 80% Greet patients upon entering the center. Register patients for visits carefully and efficiently. Verify patient insurance and collect patient payments accurately. Answer and route phone calls, taking and delivering messages as needed. Respond to and resolve patient questions and issues, as needed. Document patient information in the EMR accurately and completely. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% Organize office supplies at the front desk according to company best practice, restocking as needed. Ensure the cleanliness and appearance of the waiting area for patients. Complete daily procedure checklists. Maintain 100% compliance with company trainings and policies. Welcome new team members and provide support, as needed. Engage in local marketing and marketing events, as needed. Respond to and execute on email communications timely. Additional Responsibilities/ Cross-Training Approximately 5% Assist with intake duties when back-office staff are not available, including but not limited to: Collecting vitals, physical stats, and medical history. Performing point-of-care testing. Retrieving lab and ancillary test results for review by provider. Documenting any clinical services performed in the EMR. Ensuring patients are roomed, examined, and discharged timely. Assist with scribe duties, including but not limited to: Assist providers with real-time documentation of patient encounters in the EMR. Prepare and update patient charts before and after visits. Document clinical notes including history, exams, and treatment plans as directed. Enter orders (labs, meds, referrals) per provider instruction and policy. Maintain patient confidentiality and comply with HIPAA and documentation standards. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A - No licenses or certifications required. EDUCATION, COMPETENCIES & EXPERIENCE High school diploma or equivalent (minimum required). Minimum of one (1) years' experience working in a customer service setting, preferably in healthcare. Strong customer service skills with a friendly and positive/enthusiastic presentation. Strong attention to detail while maintaining a high level of organization. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. Excellent interpersonal, communication, and diplomacy skills - team player who takes initiative and maintains a professional demeanor across all interactions. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. PHYSICAL DEMANDS Occasional (0-40%) / Frequent (41-71%) / Constant (72-100%) OccasionalFrequentConstantComputer work which may require repetitive motions and remaining in a stationary position for extended periods of time☐☐☒Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs☒☐☐Traverse across different areas of the office/clinic and/or to different office/clinic locations☒☐☐Observation of details at close range (within a few feet of the observer)☐☒☐ EQUAL EMPLOYMENT OPPORTUNITY STATEMENT ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the . If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor. Powered by JazzHR YajjzcAIn7

Integrated Dermatology is a leading national Dermatology practice that acquires and partners with Dermatology practices across the United States. The culture at IDG is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner Dermatologists. Job Description Duties: Answering the multiple-line phone system Checking patients in and out Scanning records Faxing Referrals/Record Management Cash handling Scheduling Qualifications Qualifications: Ability to multitask Customer service skills Team player Patient Must have computer skills EMR experience is required Job Type: Full-time: 7:30 am - 5:00 pm Monday through Friday Experience: 1+ year experience as a Medical Receptionist is required Experience utilizing EMR is required Education: High School diploma or equivalent GED is required Associate degree is preferred Pay: Pay starts at $19.00 per hour and increases with years of experience Additional Information All your information will be kept confidential according to EEO guidelines