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  • Patient Service Rep - PP1

    Brigham and Women's Hospital 4.6company rating

    Patient service representative job in Salem, OR

    Site: Shaughnessy-Kaplan Rehabilitation Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the individual's insurance coverage with a customer service oriented approach. Orient patients to the center and coordinate additional patient services as needed. Demonstrate evidence of advanced operational knowledge, teaching and professional involvement, and outpatient center marketing and community involvement for Advanced Patient Service Representative role. Qualifications Essential Functions * Support is provided to other center team members by answering phones, assisting customers, and fulfilling any cross trained responsibilities. * Support is provided to other staff to ensure effective orientation and continuous development to achieve performance standards. * Scheduling status is maintained daily and potential problems are addressed with corrective actions. * Patient pre-registration, registration, insurance verification, and scheduling are completed per center standards. * Patients are greeted, assisted and appropriate staff notified of patient arrival. * Administrative duties such as answering the phone, confirming appointments, supporting insurance requirements processes, photocopying, typing, faxing, inventory of supplies, sorting mail and handling other administrative duties are completed per center guidelines. * Medical record setup, maintenance, and discharge are completed per center guidelines in a timely manner. * Monthly patient satisfaction questionnaires are processed for current patients according to center standards. * Customer service delivery is carried out to achieve stated goals. * Insurance approvals and documentation are recorded in the medical record and computer system in accordance with center standards. * Therapy charges are entered and reconciled as assigned. * Additional department, organization, or network activities are completed per established objectives. * Spaulding Rehabilitation Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld. * Additional Responsibilities for an Advanced Patient Service Representative. * Annual requirements of completing 6 initiatives as described in the administrative ladder application. Education High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Two years experience in a medical/physicians office setting and/or experience with insurance benefits. 2-3 years preferred Knowledge, Skills and Abilities * Required. * Computer proficiency required. * Microsoft office applications preferred with ability to learn new software. * Preferred. * Highly developed communications and interpersonal skills, working with diverse population. * Work independently, be self-directed and contribute as a member of a team. * Anticipates challenges and develops and implements strategies for addressing them. * High level of service delivery. * Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations. * Attention to detail. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 35 Congress Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.28 - $34.23/Hourly Grade PP1438 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 3400 Shaughnessy-Kaplan Rehabilitation Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $21.3-34.2 hourly Auto-Apply 13d ago
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  • Patient Service Representative

    Bestmed

    Patient service representative job in Dallas, OR

    The Patient Service Representative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care. Individuals in this role collect and validate patient insurance information, identification, prepares registration forms, and collects fees as required to coordinate activities for patients to receive care. Essential Functions and Responsibilities: Ability to interact effectively, and in a supportive manner with persons of all backgrounds Sustain excellent patient interactions using clear communication and problem-solving skills Assess walk-in traffic for potential emergencies Check-in patients at the front desk in perpetration for their appointment with a provider and scan all documents into the patient's chart Assist patients with completion of pre-registration forms, ensuring all items are signed, and medical records are distributed Informs patients of costs of care being provided. Collect all fees and apply to patients' chart Collect and record copayments and outstanding balances, and balance cash drawer daily Cover medical records and prior authorizations when needed Communicate efficiently to back-office staff regarding needs of patients Maintain confidentiality of sensitive patient information at all times Answer the phone in a professional manner and follow procedures for routing calls Ensure reception area and waiting rooms are clean. Regularly sanitize counters, surfaces, and reception area items Perform other duties as assigned Requirements and Qualifications: Education: High school graduate or equivalent is required. Certificate/License: None. Experience: A minimum of one (1) year of customer service experience is required. Community Care Partners is an Equal Opportunity Employer (EEO).
    $30k-36k yearly est. 8d ago
  • Patient Services Representative

    UO HR Website

    Patient service representative job in Eugene, OR

    Department: University Health Services Classification: Office Specialist 1 Appointment Type and Duration: Regular, Ongoing Salary: $16.94 - $23.45/hourly FTE: 1.0 Review of Applications Begins open until filled. Special Instructions to Applicants To ensure consideration, please upload the following with your online application: • Current resume which includes dates of employment. Applicants will also be asked to submit the name and contact information for three professional references. Candidate will be notified prior to references being contacted. Department Summary The Division of Student Life supports the university's academic mission and strategic plan through comprehensive programs and services that promote and advance student learning and success while fostering an inclusive and vibrant campus community. Student Life includes four major departments, the Office of the Dean of Students, Erb Memorial Union, Physical Education & Recreation, and University Health Services. Student Life also runs a number of key programs, including Parent and Family Programs, Major Student Events (Commencement, Homecoming, University Day), Fraternity and Sorority Life, Counseling, Health Promotion, Multicultural and Identity Based Support Services, Student Government Engagement & Success, Student Conduct and Community Standards, and Support for Students in Crisis and Students of Concern. University Health Services (UHS) is a unit within the Division of Student Life and is a nationally accredited (AAAHC) outpatient clinic providing primary care to students at the University of Oregon. All staff are required to uphold the values of the UHS. This position works in support of the University Health Services mission and vision and is consistent with UO policy. Some aspects of this position may be completed in collaboration with other University departments. Position Summary The primary purpose of the Patient Services Representative is to competently assist patients prior to and during their appointment by helping them schedule appointments, complete forms through the my UOHealth portal, and obtain and update the patient's demographic and insurance information into our systems. By serving patients in an inclusive, professional, cheerful, and helpful manner this position acts as a liaison between the patient, provider, and other UHS departments to help ensure that patients receive the care they need. This will include using pre-determined guidelines to schedule patients both in-person and over the phone; knowledge of health insurance, routing inquiries to the appropriate person or department, according to policy; providing general information and assistance regarding UHS services; using an electronic medical records system to appropriately document visits and encounters; and creating a welcoming and inclusive environment through the provision of excellent, culturally competent customer service. This position requires successful completion of a criminal background check and routine screening of Medicaid and Medicare Exclusion Lists. Employee loses eligibility for employment if on the List of Excluded Individuals and Entities (LEIE) and/or System of Award Management (SAM). In addition, employees must be in compliance with UHS policies regarding tuberculosis screening, measles and mumps (MMR), seasonal flu, hepatitis B, and other immunization requirements. Minimum Requirements • Completion of courses or training in Office Technology; OR • One year of general clerical experience which included typing, word processing, or other generation of documents; OR • An equivalent combination of training and experience. Professional Competencies • Working knowledge of medical terminology. • Strong customer service skills both in person and via telephone. • Ability to perform multiple tasks with accuracy and efficiency and a high level of attention to detail. • Must be able to work well in a busy environment with frequent interruptions. • Ability to work independently and as part of a team. • Ability to work with discretion when dealing with confidential matters. • Experience with and/or commitment to working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment. Preferred Qualifications • One year of experience scheduling medical appointments, using established guidelines. • Two years of experience in admissions or patient registration in a clinic, hospital, or ambulatory care facility. • Experience working with an electronic health record. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit ************************************** The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
    $16.9-23.5 hourly 60d+ ago
  • Patient Care Coordinator - Arrow Dental (Salem, Oregon)

    Arrow Dental

    Patient service representative job in Salem, OR

    Job Description At Arrow Dental, LLC, we're passionate about helping you on your journey to be better. We are currently seeking a full-time Patient Care Coordinator in our Dental Clinic located in Salem, Oregon. This position is responsible for administering the day-to-day activities of the business office, including maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system. Clinic hours Monday-Thursday 7:30am-5:30pm Arrow Dental primarily serves Medicaid patients. This is to help the community with the large population of Medicaid members that either became Medicaid eligible due to the Affordable Care Act (ACA), or the expansion population that was previously enrolled on the Standard plan and rolled into the Plus plan effective January 1, 2014. Benefits: Competitive pay, retention bonuses Medical, Dental, Life Insurance, and Employee Assistant Program PTO and paid company holidays 401k and FSA Annual clothing allowance Pay Range: $21.80 to $26.92 per hour (depending on experience) Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range. Primary Functions: Complete day-to-day operations of dental office Open and close dental office according to office protocol Review the office for neat, professional appearance and make necessary changes Greet and welcome patients and visitors to the practice Help explain office policy to patients Collect payment from patients at time of treatment Make follow-up appointment as needed See that records are stored securely and handled in compliance with HIPAA privacy and security regulations Assist in the treatment room as needed Verify and update insurance information on all patients Submit treatment plans for predetermination of benefits when appropriate Coordinate patient referrals when necessary Prepare claims forms for patients with dental insurance Monitor inventory and order office supplies as needed Performs other duties as assigned Required Skills: High school diploma or equivalent 1- 2 years dental office experience preferred Knowledge of dental terminology, procedures and dental insurance Typing ability of 40 wpm net Computer proficiency with Microsoft Office applications, dental software experience helpful Ability to speak Spanish is highly desirable Strong organizational and detail orientation skills Strong verbal, written, and interpersonal communication skills Ability to work well under pressure work with frequent interruptions and shifting priorities Participate effectively as a team player Ability to come into work on time and on a daily basis Maintain confidentiality and project a professional business image. Arrow Dental seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. Arrow Dental values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together.
    $21.8-26.9 hourly 14d ago
  • Patient Service Representative (Receptionist)

    Frontier Dermatology Staff Careers

    Patient service representative job in Salem, OR

    Job Description Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice. Join our growing company dedicated to quality care at Frontier Dermatology! Position Details: Overview: Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our front desk reception as a Patient Service Representative! Job Title: Patient Service Representative Location: Salem primary, ability to travel to other locations as needed (mileage reimbursement available) Typical Schedule: Varied Mondays - Fridays, 8:00am - 5:00pm General Description of All Benefits: Health Insurance - medical, dental, and vision with HSA, FSA options 401k - employer matching up to 4% Life Insurance - employer paid & voluntary options 8 paid holidays per year Tiered PTO accrual 80 - 200 hours annually Complimentary parking Pet insurance voluntary option Employee Assistance Program provided Qualifications: Preferred receptionist experience in a medical office environment, or graduate of a healthcare training program HS Diploma, GED; or 1-3 months related healthcare experience Our receptionists must be comfortable in a fast paced environment; some duties include checking in patients for multiple providers, scheduling appointments, insurance verification, collecting copays, daily deposits, and be comfortable working from a variety of computer programs Our receptionists must have exceptional customer service skills, be highly organized, and very detail oriented. See our mission below! Who Are We? Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates. CARE IS.. our core values: Community - We're loyal to our patients, providers, and staff Accountability - We are responsible for our behavior, interactions, and outcomes Respect - We appreciate and hold regard for the feelings, wishes, contribution, and rights of others Empathy - We treat the people the way they want to be treated Integrity - We are honest and ethical Service Excellence - We always do our best Apply here or through our company website career portal to see other available positions! Frontier Dermatology (FD) is committed to Equity, Inclusion, and Diversity. All qualified applicants will receive consideration for employment and job advancement opportunities without regard to race, color, religion, gender identity, national origin, age, or any other protected status under federal, state, or local law.
    $30k-36k yearly est. 7d ago
  • Medical Office Specialist (MOS)

    Internal Medicine 4.5company rating

    Patient service representative job in Corvallis, OR

    The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards. Principal Responsibilities: 1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within. 2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments. 3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner. 4. Working knowledge of the referral process. 5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record. 6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment. 7. Directs patient flow and prepare patients for exams. 8. Proactively monitors and manages provider schedules for accuracy. 9. Actively participates in the cleaning of shared work areas. 10. Participates in the orientation and training of new employees. 11. May work at multiple sites as determined by department necessity. Education/Licensure/Experience: 1. High school diploma or equivalent required. 2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required. 3. Certification from a Medical Office Specialist program is preferred. Knowledge and Skills: 1. Ability to work well with providers, clinical staff, and patients. 2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work. 3. Excellent proven customer service skills. 4. Intermediate computer and telephone skills. Perks and Benefits: Work-life balance is a top priority at The Corvallis Clinic 7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve Generous Personal Leave Accrual Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA) Employer contribution to HSA and HRA (when enrolled in Medical Plan) Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP) Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield) Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement) Pay on Demand (up to 2x per month) Casual Fridays (with clinic approved attire) Year-round employee engagement events and festivities Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
    $27k-33k yearly est. 60d+ ago
  • Patient Care Coordinator

    Upstream Rehabilitation

    Patient service representative job in Springfield, OR

    BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Thurston, OR Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
    $35k-54k yearly est. Auto-Apply 35d ago
  • Patient Care Coordinator

    Onepeak Medical

    Patient service representative job in Eugene, OR

    THE ONEPEAK WAY | Grow Gracefully through changing lives rather than simply seeing patients. MISSION | To provide our patients with a unique wellness experience that redefines primary care through innovative, integrated health practices and services geared towards optimal health and well-being. VISION | A healthcare system that believes in, accepts, and values all evidence-informed practices and identifies the relationships between health, mind, body, and spirit. Job Summary: At OnePeak Medical, our team members are driven by a deep sense of care, whether they're directly tending to patients or providing support behind the scenes. We are committed to redefining primary care through innovative, integrated health services that prioritize optimal health and well-being. Join our mission-driven company, dedicated to innovation, growth, and equipping our frontline caregivers with the latest resources, enabling them to excel in their roles. As a Patient Care Coordinator, you will be the initial point of contact for patients and visitors, whether in person or over the phone. Your role is pivotal in maintaining high patient satisfaction through the delivery of exceptional customer service. Responsibilities and Duties: Provide outstanding customer service, offering a warm and positive welcome to patients and visitors, both in person and via phone. Ensure accurate listing of the Primary Care Provider (PCP) in the patient's chart. Adhere to all OnePeak Medical policies and procedures as outlined in the Employee Handbook, including maintaining the confidentiality of restricted areas, key-less entry codes, and computer system passwords. Manage a multi-line telephone system, routing calls, addressing general inquiries, and scheduling patient appointments. Register patients and update their demographic and insurance information, as well as the patient portal. Scrutinize schedules to guarantee accuracy in appointments and visit preparedness. Always verify the accuracy of patient information during appointment scheduling, informing patients of any required documentation changes. Confirm the correctness and update the method of payment (insurance or cash pay) at each appointment. Collect payments when necessary, including copays, outstanding balances, or no-show fees, and document them in the EPM. If a patient cannot pay, document the reason. Maintain the reception desk, waiting areas, and office files. Utilize problem-solving and conflict-resolution skills when addressing patient complaints, directing them to appropriate leadership when necessary. Attend department and clinical meetings as scheduled. Complete end-of-day responsibilities. Fulfill any additional responsibilities as required to support OnePeak Medical. Qualifications Qualifications: Demonstrate OnePeak values (Teamwork, Respect, Informed, Balance, Excellence). Hold oneself accountable for achieving measurable, high-quality, timely, and cost-effective results. Exhibit excellent customer service and teamwork skills, fostering a welcoming and positive atmosphere. Effectively communicate with patients, staff, and providers. Display confidence and skill knowledge. Uphold company core values and treat others with respect. Possess good judgment, making timely and sound decisions. Embrace an attitude of continuous improvement. Demonstrate strong interpersonal skills and professionalism. Excel in listening, with a willingness to accept constructive feedback. Maintain strict adherence to patient confidentiality standards as outlined by HIPAA. Manage time effectively, with the ability to multitask, prioritize, and organize workloads. Thrive in a fast-paced environment. Be flexible and able to meet business needs, potentially involving travel to other clinics. If required, possess a valid driver's license, and maintain a personal vehicle in compliance with state laws and insurance requirements. Education and Experience: High school diploma or equivalent - Required 6 months of customer service experience - Required 6 months of front desk reception or scheduling experience in a medical office - Strongly preferred Prior PM/EHR experience - Strongly preferred Proficiency in Microsoft Office Suite - Strongly preferred Computer/Tech Savvy - Strongly preferred Knowledge and experience with medical billing and insurance payors, including Medicare, Medicaid, Private Insurance, and Managed Care Programs - Strongly preferred Benefits: Medical, Dental, Vision, and Life Insurance Voluntary Critical Illness, Accident, and LTD plans Flexible Spending Account (FSA) and Dependent Care Assistance Program (DCAP) 401(k) Retirement Plan with Company Match Employee, Friends, and Family Discounts Paid Time Off and Paid Holidays
    $35k-54k yearly est. 10d ago
  • Medical Office Specialist (MOS)

    Clinical Operations 4.8company rating

    Patient service representative job in Corvallis, OR

    Asbury Building - Front Desk - 1 full-time opening Summary: The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards. Principal Responsibilities: 1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within. 2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments. 3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner. 4. Working knowledge of the referral process. 5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record. 6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment. 7. Directs patient flow and prepare patients for exams. 8. Proactively monitors and manages provider schedules for accuracy. 9. Actively participates in the cleaning of shared work areas. 10. Participates in the orientation and training of new employees. 11. May work at multiple sites as determined by department necessity. Education/Licensure/Experience: 1. High school diploma or equivalent required. 2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required. 3. Certification from a Medical Office Specialist program is preferred. Knowledge and Skills: 1. Ability to work well with providers, clinical staff, and patients. 2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work. 3. Excellent proven customer service skills. 4. Intermediate computer and telephone skills. Perks and Benefits: Work-life balance is a top priority at The Corvallis Clinic 7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve Generous Personal Leave Accrual Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA) Employer contribution to HSA and HRA (when enrolled in Medical Plan) Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP) Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield) Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement) Pay on Demand (up to 2x per month) Casual Fridays (with clinic approved attire) Year-round employee engagement events and festivities Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
    $30k-37k yearly est. 60d+ ago
  • Patient Access Representative

    Cottonwood Springs

    Patient service representative job in McMinnville, OR

    Willamette Medical Valley Patient Access Representative Full Time: PRN *ONLY AS NEEDED* Collects patient demographic, insurance, and financial information for outpatient services and inpatient admissions. Verifies benefits, obtains authorizations as needed, and collects co-pays/deductibles at the point of service to efficiently expedite the admitting process. Provides a positive first impression of the facility. Reports to the Director or Manager of Department. Reports to: Assistant Director of Patient Registration Essential Functions: Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy, assigning medical record number if appropriate. Distributes and explains forms, documents, and educational handouts to patients or family members, ensures all necessary signatures are obtained for treatment. Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions. Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement. Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up. Researches the patients visit history to ensure compliance with third party payer requirements, completing appropriate documentation as applicable. Collects co-pays and other funds from patients based upon established criteria. Checks supplies and stocks supplies as needed. Serves as back-up for other functional areas. Performs other duties as assigned. Minimum Qualifications: High school diploma or equivalent - Required (or equivalent Required or 3 years of directly related experience may be substituted for the required education). Billing or collection experience preferred. Effective English communication (read, write, speak, and understand). Ability to complete the Skills Competency Checklist within 90 days of hire. Computer experience required. Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment. Knowledge of medical terminology strongly preferred. Ability to operate standard office equipment, including but not limited to, computer, printer, copier, fax, calculator. Time management and organizational skills. Why Choose Us: · Health (Medical, Dental, Vision) and 401K Benefits for full-time employees · Competitive Paid Time Off / Extended Illness Bank package for full-time employees · Employee Assistance Program - mental, physical, and financial wellness assistance · Tuition Reimbursement/Assistance for qualified applicants · Professional Development and Growth Opportunities · And much more… EEOC Statement: Willamette Valley Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or
    $33k-41k yearly est. Auto-Apply 14d ago
  • Medical Office Specialist (MOS)

    Orthopedics

    Patient service representative job in Corvallis, OR

    The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards. Principal Responsibilities: 1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within. 2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments. 3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner. 4. Working knowledge of the referral process. 5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record. 6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment. 7. Directs patient flow and prepare patients for exams. 8. Proactively monitors and manages provider schedules for accuracy. 9. Actively participates in the cleaning of shared work areas. 10. Participates in the orientation and training of new employees. 11. May work at multiple sites as determined by department necessity. Education/Licensure/Experience: 1. High school diploma or equivalent required. 2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required. 3. Certification from a Medical Office Specialist program is preferred. Knowledge and Skills: 1. Ability to work well with providers, clinical staff, and patients. 2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work. 3. Excellent proven customer service skills. 4. Intermediate computer and telephone skills. Perks and Benefits: Work-life balance is a top priority at The Corvallis Clinic 7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve Generous Personal Leave Accrual Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA) Employer contribution to HSA and HRA (when enrolled in Medical Plan) Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP) Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield) Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement) Pay on Demand (up to 2x per month) Casual Fridays (with clinic approved attire) Year-round employee engagement events and festivities Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
    $32k-40k yearly est. 60d+ ago
  • Front Office Coordinator 833411

    Selectemp 3.8company rating

    Patient service representative job in Albany, OR

    Join Our Team as a Front Office Coordinator in Albany, OR! - Urgently hiring Front Office Coordinator in Albany! Job Title: Front Office Coordinator Pay: $18-$20 per hour Hours: Full-Time | Monday-Friday | 8:00 AM - 5:00 PM What You'll Do: As a Front Office Coordinator, you will be responsible for: Greeting customers, visitors, and delivery drivers with professionalism and warmth. Answering phones and emails promptly; routing inquiries and following up as needed. Assisting with estimates and quotes using approved pricing and intake information. Creating and maintaining accurate work orders, job tickets, and CRM records. Coordinating communication between customers, sales, and the production floor. Preparing invoices, accepting payments, issuing receipts, and notifying customers when orders are ready. Maintaining organized records for quotes, invoices, and customer correspondence. Supporting daily office operations, including supply ordering, filing, and general administrative tasks. Keeping the front desk and lobby area organized and welcoming. What You'll Bring: The ideal candidate for this role will have: Front desk and customer service experience (required). Strong customer communication and interpersonal skills. Exceptional attention to detail and accuracy - a must. Solid computer skills, including data entry and navigating multiple systems. Ability to multitask and stay organized in a fast-paced environment. A professional, friendly, and dependable work style. Preferred Experience: Familiarity with work orders, invoicing, or job intake processes. Experience in a manufacturing or production-related environment. Why Join Us in Albany? Competitive hourly pay ($18-$20/hr DOE). Stable weekday schedule with consistent hours. Enjoy a variety of daily responsibilities that keep your work engaging. Join a supportive team culture focused on collaboration and success. Access to affordable health and prescription coverage with no waiting period (upon permanent hiring). Opportunity to participate in a retirement plan: 401k/Pension (if applicable). Location & Schedule: This position is on-site in Albany, OR, and offers a consistent full-time schedule. Ready to Take the Next Step? If you're ready to start a rewarding career as a Front Office Coordinator in Albany, apply today or contact our recruiting team to learn more. Don't wait; we're hiring now!
    $18-20 hourly 1d ago
  • Enrollment and Billing Representative

    Pacificsource 3.9company rating

    Patient service representative job in Springfield, OR

    Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. This position follows established policies and procedures to process a multitude of transactions for Government line of business including but not limited to: demographic updates, notification letters, enrollments, disenrollments, reinstatements, and plan changes. Essential Responsibilities: Process daily returned mail, making any related changes in EAM & Facets contacting the member if needed, and resending documents or processing as required by CMS. Manually create and send Out of Area letters to members who may have moved out of the service area. Research, make changes, and/or complete any Call Tracks regarding enrollment/membership in Facets. Respond to any inquires received via phone calls, e-mails, etc, researching or providing info needed or making any necessary changes to member files as needed for the Government line of business. Add or correct member data in our pharmacy vendor database. Process all Medicare membership enrollment, plan changes, facilitated enrollments and reinstatements. Review the daily EAM Validation report and make corrections as necessary. Process all Medicare membership cancellation of enrollments, cancellation of disenrollment's and death notifications. Process the CMS Enrollment Data Verification monthly audit for address and enrollment updates. Answer Queue Customer Service calls for Medicaid/Medicare members regarding eligibility. Submit miscellaneous transactions to CMS daily as needed. Respond to insurance verification requests for Medicare members. Perform scanning and key wording of ROI's/POA's in to Onbase for the Government line of business. Load ROI/POA documentation in to Facets. Work the monthly P2P report for Accounts Payable Download CMS applications, upload electronic applications in to EAM, save applications and perform indexing of applications in onbase. Process all Medicare COB. Send COB letters to members, update Facets and the COB database and submit member information backs to ECRS. Supporting Responsibilities: Follow company and department policies. Meet department and company performance and attendance expectations. Provide backup support for other members of the enrollment team. Ability to judge severity of problems and the need to escalate to peers and/or management. Support and participate in continuous improvement initiatives. Maintain professional, service oriented relationships. Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. Perform other duties as assigned. Work Experience: Minimum 2 years of administrative experience with at least 1 year in health insurance billing or related healthcare experience required. Demonstrated ability to work efficiently and effectively with a high attention to detail. Education, Certificates, Licenses: High School Diploma or equivalent required. Knowledge: Ability to understand and interpret Federal and Oregon State laws and contract provisions. Proficiency in Microsoft Applications. Demonstrated organizational and time management skills. Requires keyboarding and 10-key skills. Experience with problem solving and ability to read system reports. Competencies: Building Customer Loyalty Building Strategic Work Relationships Contributing to Team Success Planning and Organizing Continuous Improvement Adaptability Building Trust Work Standards Environment: Work inside in a general office setting with ergonomically configured equipment. Travel expected less than 5% of the time. Skills: Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork Compensation Disclaimer The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range. Base Range: $32,311.65 - $51,698.64Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
    $36k-42k yearly est. Auto-Apply 5d ago
  • Small Animal Surgery Patient Care Coordinator

    Oregon State University 4.4company rating

    Patient service representative job in Corvallis, OR

    Details Information Department Vet Teaching Hospital (VTH) Position Title Supervisor-Vet Patient Srvcs Job Title Small Animal Surgery Patient Care Coordinator Appointment Type Professional Faculty Job Location Corvallis Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Job Summary The Lois Bates Acheson Veterinary Teaching Hospital in the Carlson College of Veterinary Medicine is seeking a Small Animal Surgery Patient Care Coordinator. This is a full-time (1.00 FTE), 12-month, professional faculty position. The Carlson College of Veterinary Medicine provides veterinary professional and graduate programs leading to the DVM and MS degrees, and operates the Veterinary Teaching Hospital and Veterinary Diagnostic Laboratory. The College budget (from all sources) approximates $31 million annually, which supports educational programs, veterinary medical and diagnostic public services, and research programs with broad impacts related to animal and human health. The College employs approximately 270 faculty and staff, plus student employees. The Veterinary Teaching Hospital provides primary and referral health care for animals in Oregon and the region, participates in the education of veterinary students through clinical training, develops novel diagnostic and therapeutic techniques for veterinary care, and provides consultation service to practitioners and clients. The Small Animal Patient Services Coordinator (PSC) is responsible for service coordination, supervision of patient care staff (including certified veterinary technicians, veterinary assistants, and student workers), and oversight of patient care within the Small Animal Soft Tissue Surgery and Orthopedic Surgery departments. Reporting to the Small Animal Patient Care Manager, this position works collaboratively with other Small Animal Patient Services Coordinators to coordinate the daily receiving of patients for emergencies as well as scheduled consultations and procedures. The role is primarily floor-based, providing hands-on patient care for the Small Animal Surgery service while simultaneously supervising staff and ensuring smooth coordination of care throughout the hospital. The incumbent is expected to attend and lead daily huddles, develop and manage staff schedules, and provide training to ensure all departmental activities are appropriately staffed and executed according to hospital standards. Why OSU? Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all. FACTS: * Top 1.4% university in the world * More research funding than all public universities in Oregon combined * 1 of 3 land, sea, space and sun grant universities in the U.S. * 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties * 7 cultural resource centers that offer education, celebration and belonging for everyone * 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates * 35k+ students including more than 2.3k international students and 10k students of color * 217k+ alumni worldwide * For more interesting facts about OSU visit: ***************************** Locations: Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances. Total Rewards Package: Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including: * Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents. * Free confidential mental health and emotional support services, and counseling resources. * Retirement savings paid by the university. * A generous paid leave package, including holidays, vacation and sick leave. * Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities. * Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program. * Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life. Oregon State University is deeply committed to the principles of a Health Promoting University. This commitment drives a collaborative approach across OSU's safety and well-being programs, reducing silos and coordinating efforts to enhance employee safety and well-being. By prioritizing resources that support the health of both employees and students, OSU fosters a culture of care and a healthier campus environment where everyone can thrive. 2025 Best Place for Working Parents Designation! Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU. Key Responsibilities 80% PATIENT CARE & SERVICE COORDINATION * Coordinates client/patient in-hospital and out- patient admissions and discharges with Hospital reception; collaborates with Hospital reception, diagnostic imaging, anesthesia, internal and specialty medicine, and any responsible service in areas of appointment scheduling. Obtains client/patient histories, assigns students to cases, ensures proper case management, financial accounting, and record- keeping; creates client estimates; educates client in patient postoperative care; assists in phone call- backs to obtain progress reports, answer client questions, schedule rechecks, communicate with referring veterinarians, outside pharmacies, etc.; and counsels clients in pet losses. * Responsible for following clinician-directed medical orders, ie: performing treatments and diagnostics, administering medications and nutrition, and monitoring patient status, including sedation. Initiates and/or assists with implementation of emergency procedures during critical periods to sustain life of animal. Under direction of clinician, monitors animal recovery and provides nursing care to critical care patients. . Initiates and/or assists with obtaining laboratory values using instruments in the technician station. Uses hospital electronic medical record (EzyVet) to document patient vitals and procedures, charge for services and request diagnostics. * Coordinates pre-surgery set-up of operating rooms according to surgical schedule and sets up instruments and equipment for surgeries. Prepares patients for surgery (clipping, rough and sterile scrubbing, positioning, etc.). Assists during surgery by providing the appropriate instruments and equipment required for a specific surgical procedure; provides technical support to veterinarians during medical and surgical diagnostic procedures (e.g., bandaging, intravenous catheterization, scrubbing in as needed ); assists with tabling and restraining animals, providing nursing to critical-care patients and monitoring response to medications. Coordinates cleaning of surgery suites post-op and proper storage of equipment. * Cleans, assesses workability, performs minor maintenance, and identifies needed repairs of surgical equipment, (e.g. endoscope, arthroscopy equipment, cryosurgical unit, nitrogen and electric drills, electrocautery and suction equipment) and/or rooms, ensures surgical supply room is well equipped with surgical packs, drapes, instruments, gowns, gloves, suture materials, and pharmaceutical supplies and maintains adequate level of supplies for surgery. Works closely with Central Sterile & Pharmacy to ensure appropriate supply and preparation of surgical equipment, instruments, and pharmaceutical supplies. Maintains service-specific supplies and equipment. * Assists in other areas of the hospital as needed. 20% SUPERVISION * Ensures that all patients in the Small Animal Soft Tissue and Orthopedic services receive high quality care by managing, recruiting, hiring and evaluating all direct reports (CVTs, Vet Assistants and Student Workers). * Encourages professional development for staff by identifying and implementing training opportunities within the unit. * Develops schedules for staff and student workers to meet business needs, authorizes vacation schedules and employee leave requests, and authorizes overtime. * Coordinates with Patient Care Manager and other PSCs to ensure appropriate hospital-wide coverage and cross training for staff. * Assesses performance through completion of written evaluations; disciplines, or effectively recommend discipline, up to and including dismissal. * Ensures compliance with university policy, state and federal regulations including maintaining and updating records and systems for safety and quality standards, protocols and best practices. * Assists the Small Animal Surgery Faculty and collaborates with the VTH management team in overseeing the operations of the Veterinary Teaching Hospital as needed. * Works collaboratively with the Director of Operations on any procurement activities or equipment repairs within the surgery service. What You Will Need * Current certification as a Veterinary Technician and ability to obtain and maintain Oregon Certification within six months of hire date. * 3 years experience in small animal surgery as a CVT. * Effective written/verbal communication skills with the ability to build trusting relationships within a team with individuals from a variety of backgrounds. * Demonstrated ability to effectively instruct others in veterinary techniques. * Ability to work independently and practice good judgement to ensure high quality care. * Ability to work effectively as a member of a team and be an active participant in problem-solving and team advancement. This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. What We Would Like You to Have * VTS in Surgery * Two (2) years of experience in a supervisory role * EzyVet/Vet Radar experience Working Conditions / Work Schedule This position is located in an extremely busy Veterinary Teaching Hospital. Individual has possible exposure to noxious odors, infectious diseases, chemicals, gas anesthetics, radiation, loud noises, wet and slippery floors, and machinery. This position has access to controlled substances. This position may be required to list and/or carry up to 50 pounds and may be required to push, and/or pull objects weighing up to 200 pounds. Working with and around small and large animals has certain inherent risks; animal handling and restraint can lead to injury. To minimize risk to employee, Oregon State University offers a rabies vaccination at the employe's expense (acceptance/declination at the discretion of the appointee) The work schedule will be normally 8am to 5pm, though the work schedule may shift as needed to provide technician coverage on weekends, evenings, and holidays; overtime may be required. This position is considered essential and may be required to work during inclement weather. Pay Method Hourly Pay Period 1st through the last day of the month Pay Date Last working day of the month Recommended Full-Time Salary Range $38.00- $46.00 Link to Position Description ********************************************************* Posting Detail Information Posting Number P09680UF Number of Vacancies 1 Anticipated Appointment Begin Date 03/01/2026 Anticipated Appointment End Date Posting Date 01/16/2026 Full Consideration Date 01/30/2026 Closing Date 02/13/2026 Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants Special Instructions to Applicants To ensure full consideration, applications must be received by January 30, 2026. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants. When applying you will be required to attach the following electronic documents: 1) A resume; and 2) A cover letter indicating how your qualifications and experience have prepared you for this position. 3) Licenses/Certifications: Please attach any relevant licenses or certifications necessary. Starting salary within the salary range will be commensurate with skills, education, and experience. You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process. For additional information please contact: Robyn Panico **************************** We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has "critical or security-sensitive" responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU's Employee and Labor Relations team at **********************************. Supplemental Questions
    $38-46 hourly Easy Apply 3d ago
  • Medical Office Receptionist

    Oregon Urology Institute

    Patient service representative job in Springfield, OR

    Oregon Urology Institute is seeking a full time Medical Front Office Receptionist Oregon Urology Institute is one of the largest, most advanced urological centers in the Northwest. Oregon Urology Institute provides patients with some of the region's finest medical experts covering every major urological specialty using proven and leading-edge technologies such as robotic surgery, immunotherapy, and radiation therapy. We are looking for someone with excellent people skills as a Medical Front Office Receptionist to join our team. This role will greet patients and schedule patient appointments. Essential Job Functions: Greet patients and visitors. Check-in patients for appointments Verify and update necessary information in the electronic medical record (EMR) Receive payments from patients and issue receipts. Reconcile daily cash box. Work closely with providers and nursing staff. Book, coordinate and reschedule patient appointments. Schedule laboratory testing and outpatient procedures and answers patient questions regarding their appointments and testing. Perform other duties and special projects as assigned by Supervisor or Manager Required Qualifications: Excellent Patient Service skills and abilities Exceptional attention to detail and organizational skills required Skill in answering telephone in a pleasant and helpful manner Ability to multi task in a fast-paced environment Ability to speak clearly and concisely High school diploma or equivalent Preferred Qualifications: 1-2 years relevant experience Knowledge of medical terminology desirable Must have good interpersonal skills Must have strong communication skills, verbal and written Must be flexible and quick learner Experience working in a windows-based EMR/PM Working knowledge of healthcare insurance. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. This is a Full-time position. We offer competitive wages with employer paid insurance premiums for Life, Medical, Dental and Vision for employees. Oregon Urology offers additional voluntary benefits. Oregon Urology Institute is an equal opportunity employer that is committed to fair and impartial treatment of employees, job applicants, and contractors, and to maintaining a discrimination and harassment-free work environment where people treat one another with respect. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $32k-40k yearly est. 15d ago
  • Patient Account Associate II EDI Coordinator

    Intermountain Health 3.9company rating

    Patient service representative job in Salem, OR

    Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements + Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements. + Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization. + Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication. + Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends + Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned **Skills** + Written and Verbal Communication + Detail Oriented + EDI Enrollment + Teamwork and Collaboration + Ethics + Data Analysis + People Management + Time Management + Problem Solving + Reporting + Process Improvements + Conflict Resolution + Revenue Cycle Management (RCM) **Qualifications** + High school diploma or equivalent required + Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up) + Associate degree in related field preferred Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington **Physical Requirements** + Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs. + Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately + Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $24.00 - $36.54 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $35k-39k yearly est. 60d+ ago
  • Patient Care Coordinator - Arrow Dental (Salem, Oregon)

    Arrow Dental

    Patient service representative job in Salem, OR

    At Arrow Dental, LLC, we're passionate about helping you on your journey to be better. We are currently seeking a full-time Patient Care Coordinator in our Dental Clinic located in Salem, Oregon. This position is responsible for administering the day-to-day activities of the business office, including maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system. Clinic hours Monday-Thursday 7:30am-5:30pm Arrow Dental primarily serves Medicaid patients. This is to help the community with the large population of Medicaid members that either became Medicaid eligible due to the Affordable Care Act (ACA), or the expansion population that was previously enrolled on the Standard plan and rolled into the Plus plan effective January 1, 2014. Benefits: Competitive pay, retention bonuses Medical, Dental, Life Insurance, and Employee Assistant Program PTO and paid company holidays 401k and FSA Annual clothing allowance Pay Range: $21.80 to $26.92 per hour (depending on experience) Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range. Primary Functions: Complete day-to-day operations of dental office Open and close dental office according to office protocol Review the office for neat, professional appearance and make necessary changes Greet and welcome patients and visitors to the practice Help explain office policy to patients Collect payment from patients at time of treatment Make follow-up appointment as needed See that records are stored securely and handled in compliance with HIPAA privacy and security regulations Assist in the treatment room as needed Verify and update insurance information on all patients Submit treatment plans for predetermination of benefits when appropriate Coordinate patient referrals when necessary Prepare claims forms for patients with dental insurance Monitor inventory and order office supplies as needed Performs other duties as assigned Required Skills: High school diploma or equivalent 1- 2 years dental office experience preferred Knowledge of dental terminology, procedures and dental insurance Typing ability of 40 wpm net Computer proficiency with Microsoft Office applications, dental software experience helpful Ability to speak Spanish is highly desirable Strong organizational and detail orientation skills Strong verbal, written, and interpersonal communication skills Ability to work well under pressure work with frequent interruptions and shifting priorities Participate effectively as a team player Ability to come into work on time and on a daily basis Maintain confidentiality and project a professional business image. Arrow Dental seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. Arrow Dental values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together.
    $21.8-26.9 hourly 43d ago
  • Patient Service Representative

    Bestmed

    Patient service representative job in McMinnville, OR

    The Patient Service Representative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care. Individuals in this role collect and validate patient insurance information, identification, prepares registration forms, and collects fees as required to coordinate activities for patients to receive care. Essential Functions and Responsibilities: Ability to interact effectively, and in a supportive manner with persons of all backgrounds Sustain excellent patient interactions using clear communication and problem-solving skills Assess walk-in traffic for potential emergencies Check-in patients at the front desk in perpetration for their appointment with a provider and scan all documents into the patient's chart Assist patients with completion of pre-registration forms, ensuring all items are signed, and medical records are distributed Informs patients of costs of care being provided. Collect all fees and apply to patients' chart Collect and record copayments and outstanding balances, and balance cash drawer daily Cover medical records and prior authorizations when needed Communicate efficiently to back-office staff regarding needs of patients Maintain confidentiality of sensitive patient information at all times Answer the phone in a professional manner and follow procedures for routing calls Ensure reception area and waiting rooms are clean. Regularly sanitize counters, surfaces, and reception area items Perform other duties as assigned Requirements and Qualifications: Education: High school graduate or equivalent is required. Certificate/License: None. Experience: A minimum of one (1) year of customer service experience is required. Community Care Partners is an Equal Opportunity Employer (EEO).
    $30k-36k yearly est. 8d ago
  • Small Animal Surgery Patient Care Coordinator

    Oregon State University 4.4company rating

    Patient service representative job in Corvallis, OR

    Details Information Department Vet Teaching Hospital (VTH) Title Supervisor-Vet Patient Srvcs Job Title Small Animal Surgery Patient Care Coordinator Appointment Type Professional Faculty Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Job Summary The Lois Bates Acheson Veterinary Teaching Hospital in the Carlson College of Veterinary Medicine is seeking a Small Animal Surgery Patient Care Coordinator. This is a full-time (1.00 FTE ), 12-month, professional faculty position. The Carlson College of Veterinary Medicine provides veterinary professional and graduate programs leading to the DVM and MS degrees, and operates the Veterinary Teaching Hospital and Veterinary Diagnostic Laboratory. The College budget (from all sources) approximates $31 million annually, which supports educational programs, veterinary medical and diagnostic public services, and research programs with broad impacts related to animal and human health. The College employs approximately 270 faculty and staff, plus student employees. The Veterinary Teaching Hospital provides primary and referral health care for animals in Oregon and the region, participates in the education of veterinary students through clinical training, develops novel diagnostic and therapeutic techniques for veterinary care, and provides consultation service to practitioners and clients. The Small Animal Patient Services Coordinator ( PSC ) is responsible for service coordination, supervision of patient care staff (including certified veterinary technicians, veterinary assistants, and student workers), and oversight of patient care within the Small Animal Soft Tissue Surgery and Orthopedic Surgery departments. Reporting to the Small Animal Patient Care Manager, this position works collaboratively with other Small Animal Patient Services Coordinators to coordinate the daily receiving of patients for emergencies as well as scheduled consultations and procedures. The role is primarily floor-based, providing hands-on patient care for the Small Animal Surgery service while simultaneously supervising staff and ensuring smooth coordination of care throughout the hospital. The incumbent is expected to attend and lead daily huddles, develop and manage staff schedules, and provide training to ensure all departmental activities are appropriately staffed and executed according to hospital standards. Why OSU? Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all. FACTS : -Top 1.4% university in the world -More research funding than all public universities in Oregon combined -1 of 3 land, sea, space and sun grant universities in the U.S. -2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties -7cultural resource centers (********************************************************************** that offer education, celebration and belonging for everyone -100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates -35k+ students including more than 2.3k international students and 10k students of color -217k+ alumni worldwide -For more interesting facts about OSU visit:***************************** Locations: Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances. Total Rewards Package: Oregon State University offers acomprehensive benefits package (********************************************************* with benefits eligible positions that is designed to meet the needs of employees and their families including: -Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents. -Free confidential mental health and emotional support services, and counseling resources. -Retirement savings paid by the university. -A generous paid leave package, including holidays, vacation and sick leave. -Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities. -Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program. -Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life. Oregon State University is deeply committed to the principles of a Health Promoting University. This commitment drives a collaborative approach across OSU's safety and well-being programs, reducing silos and coordinating efforts to enhance employee safety and well-being. By prioritizing resources that support the health of both employees and students, OSU fosters a culture of care and a healthier campus environment where everyone can thrive. 2025 Best Place for Working Parents Designation! (*********************************************** Future and current OSU employees can use the Benefits Calculator (********************************************************************** to learn more about the full value of the benefits provided at OSU . Key Responsibilities 80% PATIENT CARE & SERVICE COORDINATION + Coordinates client/patient in-hospital and out- patient admissions and discharges with Hospital reception; collaborates with Hospital reception, diagnostic imaging, anesthesia, internal and specialty medicine, and any responsible service in areas of appointment scheduling. Obtains client/patient histories, assigns students to cases, ensures proper case management, financial accounting, and record- keeping; creates client estimates; educates client in patient postoperative care; assists in phone call- backs to obtain progress reports, answer client questions, schedule rechecks, communicate with referring veterinarians, outside pharmacies, etc.; and counsels clients in pet losses. + Responsible for following clinician-directed medical orders, ie: performing treatments and diagnostics, administering medications and nutrition, and monitoring patient status, including sedation. Initiates and/or assists with implementation of emergency procedures during critical periods to sustain life of animal. Under direction of clinician, monitors animal recovery and provides nursing care to critical care patients. . Initiates and/or assists with obtaining laboratory values using instruments in the technician station. Uses hospital electronic medical record (EzyVet) to document patient vitals and procedures, charge for services and request diagnostics. + Coordinates pre-surgery set-up of operating rooms according to surgical schedule and sets up instruments and equipment for surgeries. Prepares patients for surgery (clipping, rough and sterile scrubbing, positioning, etc.). Assists during surgery by providing the appropriate instruments and equipment required for a specific surgical procedure; provides technical support to veterinarians during medical and surgical diagnostic procedures (e.g., bandaging, intravenous catheterization, scrubbing in as needed ); assists with tabling and restraining animals, providing nursing to critical-care patients and monitoring response to medications. Coordinates cleaning of surgery suites post-op and proper storage of equipment. + Cleans, assesses workability, performs minor maintenance, and identifies needed repairs of surgical equipment, (e.g. endoscope, arthroscopy equipment, cryosurgical unit, nitrogen and electric drills, electrocautery and suction equipment) and/or rooms, ensures surgical supply room is well equipped with surgical packs, drapes, instruments, gowns, gloves, suture materials, and pharmaceutical supplies and maintains adequate level of supplies for surgery. Works closely with Central Sterile & Pharmacy to ensure appropriate supply and preparation of surgical equipment, instruments, and pharmaceutical supplies. Maintains service-specific supplies and equipment. + Assists in other areas of the hospital as needed. 20% SUPERVISION + Ensures that all patients in the Small Animal Soft Tissue and Orthopedic services receive high quality care by managing, recruiting, hiring and evaluating all direct reports (CVTs, Vet Assistants and Student Workers). + Encourages professional development for staff by identifying and implementing training opportunities within the unit. + Develops schedules for staff and student workers to meet business needs, authorizes vacation schedules and employee leave requests, and authorizes overtime. + Coordinates with Patient Care Manager and other PSCs to ensure appropriate hospital-wide coverage and cross training for staff. + Assesses performance through completion of written evaluations; disciplines, or effectively recommend discipline, up to and including dismissal. + Ensures compliance with university policy, state and federal regulations including maintaining and updating records and systems for safety and quality standards, protocols and best practices. + Assists the Small Animal Surgery Faculty and collaborates with the VTH management team in overseeing the operations of the Veterinary Teaching Hospital as needed. + Works collaboratively with the Director of Operations on any procurement activities or equipment repairs within the surgery service. What You Will Need + Current certification as a Veterinary Technician and ability to obtain and maintain Oregon Certification within six months of hire date. + 3 years experience in small animal surgery as a CVT . + Effective written/verbal communication skills with the ability to build trusting relationships within a team with individuals from a variety of backgrounds. + Demonstrated ability to effectively instruct others in veterinary techniques. + Ability to work independently and practice good judgement to ensure high quality care. + Ability to work effectively as a member of a team and be an active participant in problem-solving and team advancement. This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. What We Would Like You to Have + VTS in Surgery + Two (2) years of experience in a supervisory role + EzyVet/Vet Radar experience Working Conditions / Work Schedule This position is located in an extremely busy Veterinary Teaching Hospital. Individual has possible exposure to noxious odors, infectious diseases, chemicals, gas anesthetics, radiation, loud noises, wet and slippery floors, and machinery. This position has access to controlled substances. This position may be required to list and/or carry up to 50 pounds and may be required to push, and/or pull objects weighing up to 200 pounds. Working with and around small and large animals has certain inherent risks; animal handling and restraint can lead to injury. To minimize risk to employee, Oregon State University offers a rabies vaccination at the employe's expense (acceptance/declination at the discretion of the appointee) The work schedule will be normally 8am to 5pm, though the work schedule may shift as needed to provide technician coverage on weekends, evenings, and holidays; overtime may be required. This position is considered essential and may be required to work during inclement weather. Pay Method Hourly Pay Period 1st through the last day of the month Pay Date Last working day of the month Recommended Full-Time Salary Range $38.00- $46.00 Link to Position Description ********************************************************** Posting Detail Information Posting Number P09680UF Number of Vacancies 1 Anticipated Appointment Begin Date 03/01/2026 Anticipated Appointment End Date Posting Date 01/16/2026 Full Consideration Date 01/30/2026 Closing Date 02/13/2026 Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants Special Instructions to Applicants To ensure full consideration, applications must be received by January 30, 2026.Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants. When applying you will be required to attach the following electronic documents: 1) A resume; and 2) A cover letter indicating how your qualifications and experience have prepared you for this position. 3) Licenses/Certifications: Please attach any relevant licenses or certifications necessary. Starting salary within the salary range will be commensurate with skills, education, and experience. You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process. For additional information please contact: Robyn Panico **************************** We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has "critical or security-sensitive" responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks (***************************************************** website including thefor candidates (********************************************** section for more details. If you have questions or concerns about the pre-employment check, please contact OSU's Employee and Labor Relations team ************************************. Supplemental Questions Read More at: ******************************************** OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
    $38-46 hourly Easy Apply 4d ago
  • PAS Registration Coordinator, 8 Hours Evening, EOW/EOH

    Brigham and Women's Hospital 4.6company rating

    Patient service representative job in Salem, OR

    Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improvement and CQI activities Qualifications Ability to read, write and speak English required (additional languages a plus). Effective interpersonal skills. Analytical ability for numbers and situations. Ability to type 40 wpm. Familiarity with medical billing; managed care and other medical insurance. Previous office experience or training with exposure to keyboard, computer and other office equipment required, preferably in a medical setting. Previous experience or training in customer service required. Associate Degree in business or related field preferred Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 81 Highland Avenue Scheduled Weekly Hours 8 Employee Type Regular Work Shift Evening (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $19.4-27.7 hourly Auto-Apply 21d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Albany, OR?

The average patient service representative in Albany, OR earns between $28,000 and $39,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Albany, OR

$33,000
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