Patient service representative jobs in Arkansas - 548 jobs

Job Title: Sales Associate Customer Service Rep II Duration: 12+months Pay Range: $19.70/hr Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards. The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight. The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services. Solve simple customer problems and analyze customer service needs for communication to service and technical departments. Frequently reports to the Customer Service Manager. Responsibilities: May respond to e-mail inquiries. Customer service is the primary function but may include minimal selling or promotion of products or services. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Requires ability to navigate a computerized data entry system or other relevant applications. Handles customer service inquiries and problems via the telephone and records consistent problem areas Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires limited knowledge of the organization, products, and/or services. Education and Experience: Associates or Bachelor's Degree required. 3-5 years related experience in manufacturing setting Skills and Knowledge: Good comprehension of the English language, both written and verbal. Basic computer skills. Great intrapersonal skills Great communication skills

The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization's service standards. Key Responsibilities: Handle customer inquiries and resolve issues promptly and professionally. Analyze customer service needs and communicate effectively with service and technical departments. Solve basic customer problems while ensuring a positive customer experience. Frequently report to the Customer Service Manager. Experience Level: Level II: 3-5 years of experience in customer service or a related field.

Find your calling at Mercy! The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy Service Standards. The Patient Access Representative will facilitate all components of the patient's entrance into any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies. Position Details: Patient Access Representative Part Time - Mercy Rogers Overview: The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy Service Standards. The Patient Access Representative will facilitate all components of the patient's entrance into any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies. Qualifications: Experience: 1-3 years clerical experience and customer service experience preferred. Experience with medical terminology and insurance plans preferred. Required Education: High School diploma required. Preferred Education: Some college helpful. Other: Minimum skills, knowledge and ability requirements: Ability to communicate effectively both orally and in writing, excellent telephone etiquette required. Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies. Strong organizational skills; attention to detail. Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy. Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard. Physical Requirements: Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis. Position requires prolonged standing and walking during each shift. Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 01/21/2026 Type of Position:Clinical Staff - Nursing Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:ICE | WISL Neonatal ICU IP C Department's Website: Summary of Job Duties:The Patient Services Coordinator I will support clinic operations by coordinating patient services, managing medical records, and assisting clinical staff in an outpatient women's health setting. They act as a frontline ambassador-greeting patients, answering phones, scheduling appointments, and ensuring smooth communication across departments. This role requires strong computer skills and data entry accuracy, along with the ability to communicate effectively with staff, patients, and families. Qualifications: Minimum Qualifications (Essential for the job - the applicant must possess at the time of hire) : Education, general: High School, GED or formal educational equivalent Special knowledge, abilities and skills: Ability to follow oral instructions, read and write. Ability to communicate with staff, patient/families following Guest CARE guidelines Preferred Qualifications (Non-essential for the job -the applicant may possess at the time of hire) : Experience, amount (in years) and type: One or more year(s) of clerical experience At least 6-months' experience with computers and/or electronic records Licenses, certificates, or registration: Certification as a nursing assistant or military corpsman Additional Information: Responsibilities: Adheres to UAMS guest relation guidelines. Uses line of authority when communicating information/problems involving patients/staff; communicates accurate and complete information; listens and initiates feedback to ensure effective communication; communicates any frustration in appropriate time, place and manner; and practices discretion (i.e., confidentiality) in information shared with patients and peers. Respects patient's privacy and confidentiality; treats patients and visitors with care, compassion and dignity; promotes positive image of UAMS; assists other staff members in completing job assignments; is cooperative and pleasant to coworkers; and responds to coworkers' needs. Assumes responsibility for personal safety by using proper body mechanics, universal precautions and proper handling of hazardous materials; and responds in emergency situations. Provides input on safety issues. Intervenes in unsafe situations by taking action; and documents in PSN system. Notifies appropriate staff members of problems requiring prompt intervention; identifies and reports areas where cost effectiveness can be implemented within the department; and utilizes department supplies, equipment and services appropriately. Ensures continuing department performance assessment and process improvement; and creates work processes to enhance customer satisfaction and reduce waste. Communicates Constructively and Informatively: uses chain of command when communicating; communicates accurate, clear and complete information per standard; listens and initiates feedback to ensure effective communication; demonstrates good judgment in information shared with patients and peers; manages incoming and outgoing calls per Department and UAMS policies; uses care scripts as indicated; relays phone messages accurately and promptly; communicates effectively with the internal and external customers and with the public. Identifies Problems, Quality and Patient Issues: utilizes proper chain of command for problem solving; refers related patient care issues/problems to Registered Nurse (RN)/Clinical Services Manager (CSM) promptly. Acquires initial and ongoing Competencies needed for specific role; achieves competencies to manage new/modified procedures and equipment promptly; completes initial orientation and ongoing unit competencies per standards; maintains and incorporates into practice up-to-date knowledge regarding policies and procedures involved in job responsibilities. Manages Patient Information (Computerized or Paper): obtains needed information and corrects discrepancies in document; researches records to obtain information and compiles data for reports; establishes and updates document files; determines patient's discharge status and communicates to RN; Checks: Progress notes for signature, death note by MD and RN, MD discharge note, “Do Not Resuscitate (DNR)” order for attending MD and DNR; verifies patient information; determines the attending physician and the resident physician at discharge; arranges discharge patient records correctly; maintains medical records and bedside charts each shift; transcribes and initiates eChart order entry and faxes; utilizes EPF to view Advance directive and Consents. Provides Clerical Support in an Efficient, Effective Manner: copies documents with patients' consent as required; maintains unit patient and transport log; maintains unit kardex; contacts additional staff when requested; assists CSM or Charge Nurse by: making copies, obtaining CSM mail, distributing unit mail, checking/scheduling/maintaining communication book and memo board, and relaying messages; performs other duties as assigned promptly and accurately; orders unit: patient supplies as requested and per unit policies; obtains patient protocols, education material, patient appointments and MD call schedule as requested. Excels in Computer and Technical Skills: troubleshoots computers and clerical equipment effectively; acts as resource to team members for use of computer and clerical equipment. Demonstrates Awareness of Cost of Clinical Programs: Suggests to the CSM possible measures to achieve cost containment; utilizes supplies and equipment judiciously; maintains close inventory control to reduce costs; maintains accurate charge records. Follows the Plan of Care for Patients Using a Multidisciplinary Approach: communicates effectively with team members to facilitate patient care; verbalizes understanding of patients' plan of care. Assists with Maintaining Patient/Unit Organization: coordinates patient transport for diagnostic procedures, treatment and discharge; obtains patient equipment and supplies; obtains needed patient information for all team members; assists with maintaining clean and clutter-free environment. Assists RN and/or Patient Care Technician (PCT) with ADL/Personal Care; grooming/oral hygiene and comfort measures; patient activity (ambulation, up in chair, turn and position); assists with bathing/showering; changes bed linens; Nutrition: delivers snacks, menus and meals; assists with meals. Assists RN and PCT with Appropriate Monitoring Skills: V/S, I/O, weights, patient transport, patient turning, OOB; monitors safety precautions; functions as sitter when assigned, relieves sitters for breaks. Interacts with, and assists, the public in a professional and friendly manner as needed. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assists internal and external stakeholders, as needed, with exceptional customer service. Other duties as assigned. Salary Information: commensurate with education and experience Required Documents to Apply: List of three Professional References (name, email, business title), Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Annual TB Screening, Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:Reaching, Repetitive Motion, Sitting, Standing, Walking Frequent Physical Activity:Feeling, Grasping, Hearing, Lifting, Manipulate items with fingers, including keyboarding, Pulling, Pushing, Reaching, Repetitive Motion, Sharps, Sitting, Standing, Stooping, Talking, Walking Occasional Physical Activity:Balancing, Kneeling Benefits Eligible:Yes

The Patient Care Coordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to The Patient Care Coordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to teamwork through effective collaboration efforts. SAFETY SENSITIVE POSITION This position is designated as a "Safety Sensitive Position" under Act 593 of the State of Arkansas. An employee who is under the influence of Marijuana constitutes a threat to patients/customers which Conway Regional is responsible for in providing and supporting the delivery of health care related services. teamwork through effective collaboration efforts. Qualifications * Registered Nurse with current, active Arkansas license * BSN preferred. * Certification preferred. * At least 2 years of medical surgical nursing, or middle management, experience preferred. * Proof of high school or equivalent or higher education * Basic keyboarding skills preferred.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Springdale, AR Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Responsible for processing and managing information of patient records during referral intake and registration phase of patient care. Ensure quality and timely entry of information, with specific tasks of insurance verification, coordination of patient paperwork and collection of copays. The ideal candidate should have excellent communication, interpersonal, customer service and organizational skills. This position is the first person a patient sees when they enter our clinics. Treating our patients like family is what drives our organization. The ideal candidate should also have outstanding attention to detail. Education: High School Diploma. Associates degree preferred Licensure & Certification: 2 Years of experience in health care. Prosthetic/Orthotic care setting preferred. Experience: Healthcare office support experience High volume administrative processing experience preferred Experience with Insurance verification processing preferred Other Qualifications: Knowledge of Microsoft Office software and general typing skills. Experience with Microsoft Excel functions strongly preferred. Demonstrates good communication, negotiation, and customer service skills. Ability to index clinical referral documentation into the document storage computerized system. General Knowledge of clinical records to perform chart audits for needed patient information, referral and insurance information. Essential Job Functions / Responsibilities Entering data into the patient medical record in a timely and accurate manner. Ensure that any changes in patient information are entered timely and accurately into the patient medical record. Generate and process patient documentation in a timely and accurate fashion. Ensure the accuracy and completion of patient the patient medical record (i.e. demographics, insurance information, prescriptions, etc.). Communicate with referral sources to obtain prescriptions as required. Answer clinic phones and direct calls to staff as needed. Provide communication with insurance payer sources for verification of patient care authorization in an accurate and timely manner. Maintain professional relationships with insurance payer sources and referral sources. Schedule initial evaluation and follow-up appointments for patients. Coordinate practitioner schedules to meet patient needs. Complete service estimates in an accurate and timely manner. Collect co-pay amounts from patients as applicable per payor source. Initiate the development of patient payment plans / financial counseling support as needed. Generate the weekly billing and no-call / no-show reports for discussion at weekly WIP meetings. Demonstrate autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. Processes tasks as assigned according to intake policies and direction of Financial/Office Oversight Coordinator Maintains the confidentiality of patient and organization information at all times.

Schedules: 2nd shift M-Th and every other weekend 3pm-11:30pm 3rd shift F-M 11pm-7:30am Compensation: $16-$18 We're looking for someone who is excited to join our passionate, authentic, and courageous team. We're uncompromising in the pursuit of excellence: our core values are more than just words on a page - we live and breathe them. To work at our company is to make a promise to help our patients achieve their wildest dreams. Our company operates residential treatment programs for individuals with substance use disorder. We seek not merely to restore sobriety, but to transform our patients' lives. We believe treatment should be local, individualized, holistic, and relational. We're growing rapidly and looking for the right people to grow with us. Summary The Patient Engagement Specialist (PES) is the main staff point of contact for patients in early recovery, helping to create a safe, structured, and supportive treatment environment. The PES leads non-clinical group activities, monitors patient movement, resolves interpersonal conflicts, and supports daily operations. Ideal candidates are calm under pressure, value structure and consistency, and are deeply committed to supporting recovery. Responsibilities Serve as a primary point of daily support and accountability for patients in treatment Monitor patient movement and enforce program rules and safety standards Lead non-therapy enrichment activities including light fitness, guided meditation, and peer-led discussion groups Facilitate or supervise trips to off-campus 12-step meetings and community events Support and monitor communal areas, including the courtyard and meal rooms Mediate and de-escalate patient conflicts using calm, professional communication Assist with minor cleaning duties and promote a respectful, orderly facility environment Drive patients to meetings or events as needed (in the absence of a designated driver) Document observations and communicate with clinical or leadership staff as needed Model professionalism, accountability, and emotional composure at all times Participate in team meetings, training, and ongoing development Qualifications High School Diploma, GED, or equivalent experience Minimum 1 year of experience working with behavioral health or substance use populations strongly preferred Valid, unrestricted driver's license with a clean record (minimum 3 years preferred) Demonstrated ability to remain calm and professional in high-stress or crisis situations Ability to de-escalate interpersonal conflict and set consistent boundaries Physically able to intervene in emergency situations, including lifting or running if necessary Crisis intervention training strongly preferred Strong interpersonal skills with the ability to gain patient trust and foster respect Passion for recovery and commitment to a drug-free lifestyle Authorization to work in the United States required We respect the time and energy it takes to apply for the next step on your career path, so we will make every effort to contact you quickly after receiving your application. Thank you for your consideration and interest in working with us.

Part-time Description The Standardized Patient Care Center will be a vital component of education at the Arkansas Colleges of Health Education, playing a key role in the training and development of students. Communication and critical thinking skills will be enhanced, including instructing wellness counseling to patients. Standardized Patients will be trained to simulate clinical scenarios in a clinical testing environment for the purpose of educating medical students. All patient cases will be developed by ACHE. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Standardized Patients will participate in providing role-play by presenting health-related conditions and responding to students' questions as written in the core script. Presentations will be common to relevant healthcare-related scenarios and practice similar to those in primary care, hospital or emergency room, or other similar setting. These health-care scenarios may include references to real-world lifestyle choices that may or may not align with the Standardized Patient's personal beliefs or opinions. Standardized Patients will be the subject of physical exams performed by faculty and/or students of the upper and lower body. Examples include, but are not limited to being examined, inspected, listened to, and/or palpated (e.g., touched or pressed up) by the head, neck, chest, back, abdomen, arms, hands, legs, feet, etc. During exams, Standardized Patients will be required to wear appropriate coverings, such as sports-clothing and a hospital gown. Standardized Patient Care Center participants will be subject to video and voice recordings during examinations and may be used in promotions, recruitment, and for educational purposes now and in the future. Standardized Patients acknowledge and agree that no compensation will be paid for the use of any video or voice recording. Other duties as assigned by the Manager, Center for Clinical Skills Development or their designee. Requirements QUALIFICATIONS AND CREDENTIALS Education and Experience Minimum Qualifications High School Diploma or equivalent Good communication skills, including speaking, listening, and writing. Ability to understand and follow instructions. Excellent memory recall to enable assessment of student encounters and skill. Ability and willingness to use/learn technology and basic computer skills that the Standardized Patient will be required to use. Flexibility and reliability regarding scheduling and assignments. Preferred Qualifications Previous experience in a healthcare education or Standardized Patient Program. Experience in acting and/or role-playing in front of other people. Experience role-playing in an academic environment. Basic computer skills. Required knowledge, skills, and abilities: Demonstrate proficiency in computer skills, i.e., Microsoft Office. Display professionalism for the college in all communication and interaction. Ability to maintain confidentiality and privacy. Ability to prioritize and organize numerous and varied assignments. ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB Communication and Comprehension ACHE is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodations when necessary. The following are essential abilities and physical requirements for all positions at the college. Ability to orally communicate effectively with others with strong interpersonal skills and customer service orientation. Ability to work cooperatively with colleagues and supervisory staffs at all levels. Ability to understand oral and written information, using the English language, and organize thoughts and ideas into effective forms of communication. Ability to make decisions which range from moderate to a significant impact on the immediate work environment, as well as outside contributors. Possess public communication skills that allow professional representation of ACHE to a variety of business and community customers and associates. Strong organizational skills. Problem Solving Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature. Expertise in negotiation. Physical and Sensory Abilities May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. May be required to accomplish job duties using various types of equipment/supplies to include, but not limited to pens, pencils, calculators, computer keyboards, telephone, etc. May be required to transport oneself to other campus offices, conference rooms, and on occasion, to off-campus sites to attend meetings, conferences, workshops, seminars, etc. May require significant travel or work away from campus. Requires attendance at events representing ACHE both within as well as outside of the college setting. Frequently required to work at a desk, conference table or in meetings of various configurations. Frequently required to see for purposes of reading matter. Frequently required to hear and understand speech at normal levels. Occasionally required to lift items in a normal office environment. Frequently required to operate office and presentation equipment. If you need assistance in the application process because of a disability, or any other reason, please contact Vicki Broadaway, Vice President of Human Resources, at ************ or ******************************. Arkansas Colleges of Health Education is an equal opportunity employer.

Job DescriptionJob DescriptionPatient Access Representative I

* JOB REQUIREMENTS * Education * High school diploma or GED required. * Experience * Required: * Active Pharmacy Technician License/Registration in Arkansas, or obtained within 90 days of hire * Certified Pharmacy Technician (CPhT) or eligible within 6 months of hire * 2+ years of experience in a hospital, retail, specialty pharmacy, or health system setting * Excellent communication, organizational, and customer service skills * Proficient with Microsoft Office and pharmacy software systems Preferred: * Strong understanding of insurance benefits, prior authorizations, and financial assistance programs * Experience with specialty pharmacy workflows or patient assistance navigation. * Familiarity with 340B programs, EMRs, and pharmacy billing platforms. * Physical * This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information. * Work is conducted in a normal hospital environment, and involves close eye work and hearing within normal range. Operations will be performed on the computer and multiple other types of technology. Lifting and carrying up to 45 pounds of weight is possible. Pushing/pulling up to 100 pounds may be encountered. Expect frequent standing, walking, bending, stooping, and reaching. * JOB SUMMARY * The Medication Access Coordinator is responsible for ensuring patients receive their medications by navigating insurance, prior authorizations, and financial assistance programs. The ideal candidate will have the strong communication skills necessary to collaborate with patients, healthcare providers, and payors to remove barriers to treatment, conduct benefits investigations, and identify cost-saving solutions. The position focuses on identifying financial barriers, coordinating patient assistance programs, and maintaining ongoing communication to support program compliance and continuity of care.

Southwest Arkansas Regional Medical Center is looking to fill positions of Patient Registrars - Essential Duties includes: Performs admissions/registration and financial procedures. Distributes patient education materials Communicates with Patients, physician offices, third parties, and other departments, verbally and in writing. Performs data entry

About Healthy Connections Healthy Connections is a Federally-Qualified Health Center serving communities across Western and Central Arkansas for more than 25 years. Guided by our pillars of Community, Compassion, and Excellence, we provide integrated medical, dental, and behavioral health services focused on access, quality, and patient-centered care. Our teams play a critical role in ensuring patients receive timely, coordinated services that support better health outcomes. Position Overview Healthy Connections is seeking a Scheduling Specialist Nurse to join our clinical support team at the Mena Headquarters. This is a phone-based role that serves as a vital connection point between patients, providers, and clinical teams. The Scheduling Specialist Nurse supports provider nurses with medication refills, test results, Updox staff queues, prior authorizations, and appointment coordination while ensuring clear, professional communication at every interaction. This is not a new position, but it is an essential one within our care model. The work is steady and fast-moving, requiring strong organization, clinical awareness, and the ability to manage multiple priorities throughout the day. Healthy Connections provides complete training and onboarding to support success in the role, and experience with EMR systems, Updox, and clinical scheduling workflows is strongly preferred. For individuals who demonstrate initiative and strong performance, there is opportunity for professional growth within the organization. Key Responsibilities Patient Relations * Answer and return patient calls in a professional, courteous, and timely manner. * Identify patient concerns and chief complaints and route clinical calls appropriately. * Serve as a system navigator and primary point of contact for patients and families. * Provide patient education, self-management coaching, and care coordination support. * Assist with coordination of specialty services, behavioral health services, and 340B pharmacy program benefits. * Accurately enter and update patient information in the electronic medical record (EMR). * Maintain strict patient confidentiality and HIPAA compliance at all times. Clinical & Team Support * Assist provider nurses with medication refills, test results, Updox staff queues, and prior authorizations. * Participate in meetings, trainings, and quality improvement activities. * Support Patient-Centered Medical Home (PCMH), Meaningful Use, and other organizational initiatives. * Collaborate with clinical departments and community partners to support continuity of care. * Assist with patient calls and triage per established protocols. Administrative Responsibilities * Support scheduling workflows, prescription refill processes, and medical records management as needed. * Maintain required licensure and continuing education. * Ensure accurate documentation and adherence to organizational policies and procedures. * Help maintain an efficient, organized scheduling office environment. * Contribute to departmental and organizational performance goals. * Perform other duties as assigned to support clinic operations. Qualifications * Licensed Practical Nurse (LPN), Medical Assistant, or four years of supervised nursing experience required. * Current Basic Life Support (BLS) certification required. * Bilingual (Spanish) skills preferred but not required. * Working knowledge of Microsoft Office and electronic systems. * Strong organizational, communication, and customer service skills. * Ability to work independently, prioritize tasks, and problem-solve effectively. * Ability to establish and maintain professional, respectful relationships with patients and staff. * Willingness to travel to other clinic locations or meetings as needed. Work Schedule & Conditions * Full-time position, 40 hours per week. * Primarily sedentary work with extended periods of sitting. * Minimal lifting required. * OSHA high-risk position with required safety and infection control training. Benefits * Competitive hourly pay. * Comprehensive benefits package including health, dental, and life insurance. * 401(k) retirement plan with company match. * Paid time off and holidays. * Discounted medical and dental services for employees. Equal Opportunity and Civil Rights Statement Healthy Connections, Inc. is an Equal Opportunity Employer and Provider. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all required information and send it to: U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, Fax: ************** or email at ***********************. Ready to Apply? If you're interested in this position, fill out the form on this page to get started.

Job DescriptionDescription: AAIT is seeking a full-time Billing Representative who is detail-oriented and experienced Billing Representative with a strong background in medical billing, coding, and insurance processes. The ideal candidate will be skilled in medical terminology, procedure coding, cost estimation, and insurance appeals. This role requires accuracy, excellent communication skills, and the ability to work with both patients and payers to ensure timely and correct reimbursement. ESSENTIAL FUNCTIONS 1) Accurately process and submit medical claims to insurance companies, government payers, and other third-party organizations. 2) Perform medical coding using ICD-10, CPT, and HCPCS standards for a variety of procedures and diagnoses. 3) Generate and communicate cost estimates for procedures based on insurance coverage and contract agreements. 4) Review and verify accuracy of billing data prior to claim submission. 5) Research and resolve billing discrepancies or claim denials. 6) Prepare and submit insurance appeals, ensuring compliance with payer guidelines. 7) Communicate with patients regarding billing questions, payment responsibilities, and insurance coverage. 8) Maintain up-to-date knowledge of medical terminology, payer requirements, and compliance regulations (HIPAA, CMS, etc.). 9) Collaborate with clinical staff and providers to ensure accurate coding and documentation. 10) Track accounts receivable and follow up on outstanding claims to maximize revenue. Requirements: CORE COMPETENCIES · Experience with Medicare/Medicaid billing and commercial insurance. · Knowledge of coding and appeals processes. · Ability to work independently and manage multiple tasks in a fast-paced environment. · Customer service experience in a healthcare setting. · Familiarity with medical terminology, payer reimbursement guidelines, and healthcare regulations. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires a high school diploma, associate's degree in healthcare administration, Billing & Coding, or related field preferred. plus 2 years of relevant experience within medical billing, coding, and insurance follow-up. Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification strongly preferred. Strong knowledge of ICD-10, CPT, and HCPCS coding systems. Familiarity with medical terminology, payer reimbursement guidelines, and healthcare regulations. Familiarity with Epic, Meditech and/or PrognoCis EMR systems. Experience creating cost estimates for medical procedures. Skilled in preparing and submitting appeals for denied claims. Proficiency with medical billing software and electronic health record (EHR) systems. Strong attention to detail, problem-solving, and organizational skills. Excellent written and verbal communication skills.

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 01/26/2026 Type of Position: Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:ICE | CORE PA Float Department's Website: Summary of Job Duties:**This posting will be used to fill multiple positions at either TOSH (The Orthopaedic & Spine Hospital) or Neurosciences (Jackson T Stephens Spine & Neurosciences Institute)** The Access Coordinator III acts as a patient resource for all scheduling and billing questions and facilitates comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination, and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed. Qualifications:Minimum Qualifications: High School Diploma/GED Must be able to perform all duties of the Access Coordinator I and II level Basic proficiency with computers and data entry (MS Office preferred) Three (3) year of experience in registration, billing, or scheduling in a health-care environment Preferred Qualifications: Certified Health-care Access Associate (CHAA) Certification Experience with external radiology testing Knowledge with CPT codes and/or medical terminology Knowledge, Abilities, and Skills: Knowledge in basic medical terminology required General knowledge of office machines including printers and scanners Good communication skills Telephone etiquette skills Excellent customer service skills Additional Information: Salary Information: $33,966.40 Annual $16.33 Hourly Required Documents to Apply: List of three Professional References (name, email, business title), Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements: This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Frequent Physical Activity: Occasional Physical Activity: Benefits Eligible:Yes

The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of the patient upon admission. Qualifications * High School Diploma or equivalent. * Previous work experience as a Patient Access Representative or equivalent experience/training in date entry preferred * Two (2) years in a Healthcare setting, preferred. * Aggression management training within 90 days of hire Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Springdale, AR Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Responsible for processing and managing information of patient records during referral intake and registration phase of patient care. Ensure quality and timely entry of information, with specific tasks of insurance verification, coordination of patient paperwork and collection of copays. The ideal candidate should have excellent communication, interpersonal, customer service and organizational skills. This position is the first person a patient sees when they enter our clinics. Treating our patients like family is what drives our organization. The ideal candidate should also have outstanding attention to detail. Education: High School Diploma. Associates degree preferred Licensure & Certification: 2 Years of experience in health care. Prosthetic/Orthotic care setting preferred. Experience: Healthcare office support experience High volume administrative processing experience preferred Experience with Insurance verification processing preferred Other Qualifications: Knowledge of Microsoft Office software and general typing skills. Experience with Microsoft Excel functions strongly preferred. Demonstrates good communication, negotiation, and customer service skills. Ability to index clinical referral documentation into the document storage computerized system. General Knowledge of clinical records to perform chart audits for needed patient information, referral and insurance information. Essential Job Functions / Responsibilities Entering data into the patient medical record in a timely and accurate manner. Ensure that any changes in patient information are entered timely and accurately into the patient medical record. Generate and process patient documentation in a timely and accurate fashion. Ensure the accuracy and completion of patient the patient medical record (i.e. demographics, insurance information, prescriptions, etc.). Communicate with referral sources to obtain prescriptions as required. Answer clinic phones and direct calls to staff as needed. Provide communication with insurance payer sources for verification of patient care authorization in an accurate and timely manner. Maintain professional relationships with insurance payer sources and referral sources. Schedule initial evaluation and follow-up appointments for patients. Coordinate practitioner schedules to meet patient needs. Complete service estimates in an accurate and timely manner. Collect co-pay amounts from patients as applicable per payor source. Initiate the development of patient payment plans / financial counseling support as needed. Generate the weekly billing and no-call / no-show reports for discussion at weekly WIP meetings. Demonstrate autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. Processes tasks as assigned according to intake policies and direction of Financial/Office Oversight Coordinator Maintains the confidentiality of patient and organization information at all times.

Responsible for processing and managing information of patient records during referral intake and registration phase of patient care. Ensure quality and timely entry of information, with specific tasks of insurance verification, coordination of patient paperwork and collection of copays. The ideal candidate should have excellent communication, interpersonal, customer service and organizational skills. This position is the first person a patient sees when they enter our clinics. Treating our patients like family is what drives our organization. The ideal candidate should also have outstanding attention to detail. Education: High School Diploma. Associates degree preferred Licensure & Certification: 2 Years of experience in health care. Prosthetic/Orthotic care setting preferred. Experience: Healthcare office support experience High volume administrative processing experience preferred Experience with Insurance verification processing preferred Other Qualifications: Knowledge of Microsoft Office software and general typing skills. Experience with Microsoft Excel functions strongly preferred. Demonstrates good communication, negotiation, and customer service skills. Ability to index clinical referral documentation into the document storage computerized system. General Knowledge of clinical records to perform chart audits for needed patient information, referral and insurance information. Essential Job Functions / Responsibilities Entering data into the patient medical record in a timely and accurate manner. Ensure that any changes in patient information are entered timely and accurately into the patient medical record. Generate and process patient documentation in a timely and accurate fashion. Ensure the accuracy and completion of patient the patient medical record (i.e. demographics, insurance information, prescriptions, etc.). Communicate with referral sources to obtain prescriptions as required. Answer clinic phones and direct calls to staff as needed. Provide communication with insurance payer sources for verification of patient care authorization in an accurate and timely manner. Maintain professional relationships with insurance payer sources and referral sources. Schedule initial evaluation and follow-up appointments for patients. Coordinate practitioner schedules to meet patient needs. Complete service estimates in an accurate and timely manner. Collect co-pay amounts from patients as applicable per payor source. Initiate the development of patient payment plans / financial counseling support as needed. Generate the weekly billing and no-call / no-show reports for discussion at weekly WIP meetings. Demonstrate autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. Processes tasks as assigned according to intake policies and direction of Financial/Office Oversight Coordinator Maintains the confidentiality of patient and organization information at all times.