Patient service representative jobs in Augusta, GA

As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally. Speak honestly and act with integrity, upholding company values at all times. Cash Handling & Transactions: Handle cash transactions, fuel transactions, and other retail shift duties as assigned. Responsible for alcohol, tobacco, lottery sales, and other age-regulated products. Operational Duties: Ensure compliance with company policies, procedures, and safety regulations across all store activities. Attention to detail while multitasking. Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock. Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment. Assist the store leader with additional tasks as needed. REQUIREMENTS: Must be 18 years of age or older to work in store operations. Must be 16 years of age to work in kitchen operations Must have reliable transportation. Flexible availability is required, including nights, weekends, and holidays. PHYSICAL REQUIRMENTS: Ability to stand for extended periods, ranging from 8 to 10 hours. Ability to push or pull up to 50 pounds. Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Augusta, GA, with a Tuesday-Saturday schedule from 10:30am-7:00pm with rotating holidays. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer #IND123

Requirements Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None

Our Company All Ways Caring HomeCare The Scheduler is responsible for coordinating quality care and customer service to our valued clients. The Scheduler will coordinate the assignment of appropriate staff to clients, schedule client services, identify problem situations, and assist in problem solving to strive for optimum outcomes. External Job Description Has the authority to act as agency manager in the absence of Branch Manager Ensures HomeCare services follow agency philosophy, policies/procedures, and in accordance with Federal, State, and local licensing laws and regulations Ensures proper documentation and record-keeping for agency payors Maintains data integrity in client scheduling software system Understands and ensures adherence to the agreed Plan of Care for each client served Partners and communicates with all members of the client's circle of care which may include, but is not limited to, family members, assigned Power-of-Attorney spokesperson, community partners and related agencies Monitors and reports on changes in the client's Plan of Care, services, or condition as required Conducts periodic home visits and safety checks Reviews and determines client service schedules to ensure adequate staffing and processing completed visits for payment Supports recruitment, screening and selection of staff based on Agency and external referrals Supports all initiatives related to Branch Growth Provides administrative support for key branch functions (payroll, employee assistance, answering phones) Assumes on-call responsibility as needed Other duties as assigned Qualifications High School Diploma Required Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred (per regulatory requirements) Excellent Customer Service Skills Previous experience with community service, client service or staffing experience Knowledge or previous experience working in an office setting with computers, phones, facsimile, and other related tasks About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Salary Range USD $15.00 - $16.00 / Hour

Thank you for your interest in Split Stop! We are a fast-growing chain of convenience stores throughout the CSRA and South Carolina. As a customer service representative, you will be our front line in providing an outstanding customer experience to all of our guests. Some of your main duties will include: Counting money in cash drawers at the beginning and end of shifts, giving customers the correct change amounts and maintaining a balanced register. Performing transactions for with a high level of accuracy and efficiency, including snacks, drinks, lottery sales, freshly prepared food where applicable and operating gas pumps. Providing top-of-the-line customer service to all customers, answering any questions they may have about our facility and products, resolving any issues or complaints with professionalism and courtesy. Giving every customer who enters your store a friendly welcome by greeting them with "Welcome to Split Stop!" and when they leave, "Enjoy your day!" Maintaining clean and orderly checkout areas, ensuring that coolers and shelves are full with front-facing products. Janitorial duties including dusting shelves and checkout areas, sweeping and mopping the floors with special attention paid to customer areas, cleaning customer restrooms. When selling age-restricted items including but not limited to alcohol, cigarettes and e-cigarette products, checking the customer's photo ID every time and refusing sales when necessary. Split Stop has a zero tolerance policy for any illegal sales and failure to adhere to the standards set forth by Split Stop and state, federal and local ordinances will result in on-the-spot termination. A high school diploma or GED and/or previous experience in a gas station/convenience store location is strongly preferred but not required. Sawa Kendra is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, age, or military or veteran status in accordance with federal law. In addition,Sawa Kendra complies with applicable state and local laws governing non‑discrimination in employment in everyjurisdiction in which it maintains facilities. Sawa Kendra also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities: Oversee customer account management - Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally - Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements: Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers. Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level

As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: * Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally. * Speak honestly and act with integrity, upholding company values at all times. Cash Handling & Transactions: * Handle cash transactions, fuel transactions, and other retail shift duties as assigned. * Responsible for alcohol, tobacco, lottery sales, and other age-regulated products. Operational Duties: * Ensure compliance with company policies, procedures, and safety regulations across all store activities. * Attention to detail while multitasking. * Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock. * Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment. * Assist the store leader with additional tasks as needed. REQUIREMENTS: * Must be 18 years of age or older to work in store operations. * Must be 16 years of age to work in kitchen operations * Must have reliable transportation. * Flexible availability is required, including nights, weekends, and holidays. PHYSICAL REQUIRMENTS: * Ability to stand for extended periods, ranging from 8 to 10 hours. * Ability to push or pull up to 50 pounds. * Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds * Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.

Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Opportunity for advancement Paid time off Parental leave Training & development ROLE DESCRIPTION: As a Customer Service Representative with CJ Bray State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

This position is responsible for scheduling across the system for physicians including, but not limiting to, facility resources, physicians, authorizations, insurance verification, benefits and setting payment expectations to ensure an exceptional customer experience at each point of service. Using a broad understanding of customer engagement strategies, clinical procedures and company facilities, this position provides accurate and timely information to create an experience that is easy, empathetic and differentiated in the marketplace. CORE FUNCTIONS1. Schedules medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations and payers. Receives and initiates calls to/from patients, providers, provider offices and facilities, while following all established scheduling procedures and protocols to ensure patients receive the care they need, when and where they need it. 2. Effectively schedules appointments, tests and/or procedures leveraging various electronic medical record / scheduling software systems according to protocols established by clinical staff and scheduling standards. Identifies alternative schedule solutions in the event patient's preference is not available, while adhering to procedures and protocols and ensuring patient safety. 3. Obtains patient demographics, insurance information and necessary documents required to secure authorizations, referrals, or other data as determined by various facilities and insurance carriers. Responsible for obtaining and properly documenting all necessary and accurate data during the intake/registration process. Acquires and documents pertinent patient medical information in accordance with procedural guidelines. 4. This position answers questions as necessary within guidelines and protocols. Refers questions to medical offices as appropriate. Ensures patient has “no surprises” at point of service by setting payment expectations, as well as, providing estimated payment detail where applicable. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Requires skills and abilities typically attained with minimum of 1 or more years of customer service or related experience in a healthcare setting, such as medical office/clinic or hospital scheduling. Other acceptable experience includes lab, medical transcription, medical assistant or receptionist in a medical setting or other equivalent

Job DescriptionSalary: $13 Shift Lead Supervisor.

* About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values ***************************************** make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia ******************************************************************************************* is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at ************************************************ Location Augusta University- Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 Job Summary Serves as functional administrator for the scheduling and space management system and is primarily responsible for scheduling academic classes and enterprise events. Responsible for scheduling university space to maximize space utilization of classrooms and meeting spaces, monitors the schedule to ensure compliance with classroom and event scheduling, and coordination of support staff and space policies. Resolves course placement requests, disputes, and conflicts among academic and event needs. Manages space information for the enterprise scheduling system and Banner and determines if classrooms are available for use. Proposes new system, procedure, and policy enhancements to support decision-making, and prepares building and room utilization reports. Responsibilities The duties include but are not limited to: CONTRIBUTE TO THE EFFICIENT USE OF CLASSROOM SPACE: Prepare, communicate, and distribute the academic schedule each academic term for all colleges. Prepare monthly space utilization reports in Excel format with charts/graphs. Maintaining communication and relationships with Registrar's Office. Maintaining communication and relationships with each college on both campuses. Maintaining communication and relationships with appropriate classroom support organizations, including instructional support, audiovisual support, facilities, and related units. Maintaining the flow of the scheduling information from Banner to EMS. Identifying scheduling errors and conflicts by creating searches in EMS and resolving course placement requests, disputes, and conflicts among academic needs. Manage space information for EMS and Banner, and determine if classrooms are available. Scheduling academic classes in compliance with classroom and event scheduling, coordination of support staff, and related policies CONTRIBUTES TO THE EFFICIENT USE OF MEETINGS: Expertly administering the enterprise scheduling and event management software system, EMS. Maintaining communication and relationship with the President's Office, Provost's Office, Special Events, Communications, External Affairs, Alumni Affairs, and related units, and negotiates trades and conflicts regarding academic classroom space. Maintaining communication and relationships with appropriate event support organizations, including instructional support, audiovisual support, facilities, and related units. Identifying and resolving scheduling errors or conflicts by creating searches on the scheduling system and resolving event placement requests, disputes, and conflicts among enterprise needs. Scheduling special events and meetings in compliance with classroom and event scheduling, coordination of support staff, and related AU space policies. Technical knowledge of the audiovisual services offered and instructional systems in AU spaces. EXPERT ADMINISTRATOR OF EMS, THE ENTERPRISE SCHEDULING SYSTEM: Provides event scheduling for the University and general public by viewing and authorizing event requests, monitoring and tracking reservations and logistical information, providing logistical information to academic and administrative schedulers such as space, event description, and technical requirements, and determining when an event request requires further review. Runs/assigns/distributes daily AV support schedule to IT support staff. Resolves issues/provides patches and updates from EMS vendor. Creates new EMS Client user accounts, trains users on the application. Provides guidance when applicable to the Classroom & Event Scheduling Coordinator. Creates various space utilization reports based on USG standards. HELPS TO IMPROVE PROCESSES: Helps to improve the classroom and event scheduling processes and operations. Troubleshoot system and problem errors. Working with IT analysts to maintain EMS. Ensure good communication is kept with all departments and colleges about the enterprise and any training opportunities or upcoming changes in the classroom and event scheduling area. Oversee the proper use of EMS by other area schedulers using EMS. FACILITATES AND COORDINATES CHANGES: Facilitates and coordinates changes to scheduled rooms by re-assigning rooms in the event of an emergency. Assists law enforcement authorities in locating classrooms or events. Coordinates with Facilities and Instructional & Research Systems concerning maintenance, building opening and closing, and reassignment of department courses. Provide alternate schedule options for classes and events. PROVIDES INFORMATION TO DECISION MAKERS: Provides information to decision makers by running queries, room matrixes, time conflict reports, confirmation reports, room usage reports, and building utilization reports and developing comparative data modules. MANAGES CONTRACTS, BILLING, AND RELATED PROCESSES: Manages contracts, billing, and related processes and procedures related to room usage and support costs by internal and external entities. OTHER: Perform all other duties as assigned. Required Qualifications Associate's degree from an accredited college or university in a related field with two years of customer service experience to include working with enterprise applications such as an event/scheduling system OR High School diploma, GED or equivalent from a recognized State or Federal accrediting organization and a minimum of three years of customer service experience to include working with enterprise applications such as an event/scheduling system. Knowledge, Skills, & Abilities KNOWLEDGE Proficient in Microsoft Office and other computer software/databases. SKILLS Excellent interpersonal, written, and verbal communication skills. Detail-oriented with strong prioritization and organizational skills. ABILITIES Ability to maintain confidentiality. Shift/Salary/Benefits Shift: Days; M-F Pay Band: B6 Salary: $18.85/hourly-$20.47/hourly Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited. Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. How To Apply Consider applying with us today! ******************************** Select University Faculty & Staff > External Applicants if you are a candidate from outside the university Select University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance, please contact us at ************

Job DescriptionDescription: AO Multispecialty Clinic is a leading provider of radiation oncology services, dedicated to delivering high-quality patient care and innovative treatment options. We are seeking a detail-oriented and experienced Radiation Oncology Biller to join our dynamic team. If you are passionate about healthcare billing and have a strong background in radiation oncology, we want to hear from you! As a Radiation Oncology Biller, you will be responsible for managing the billing process for radiation oncology services, ensuring accurate and timely submission of claims, and following up on outstanding accounts. You will play a crucial role in the financial operations of our practice, working closely with clinical staff and insurance providers to resolve billing issues and enhance revenue cycle efficiency. -Prepare and submit accurate billing claims for radiation oncology services to insurance companies and payers. -Review and verify patient insurance information and eligibility prior to billing. -Ensure compliance with all regulatory requirements and payer policies related to radiation oncology billing. -Follow up on unpaid claims and resolve billing discrepancies or denials in a timely manner. -Communicate with patients regarding their bills, insurance coverage, and payment options. -Maintain accurate and organized billing records and documentation. -Collaborate with clinical staff to ensure proper coding and documentation practices are followed. -Assist in the development and implementation of billing procedures to improve efficiency and accuracy. -Stay updated on industry trends, coding changes, and regulatory requirements related to radiation oncology billing. Requirements: - High school diploma or equivalent; Associate's degree or higher in a related field preferred. - Minimum of 3 years of experience in medical billing, specifically in radiation oncology. - Strong knowledge of CPT, ICD-10, and HCPCS coding specific to radiation oncology. - Familiarity with insurance verification, claims submission, and denial management processes. - Proficiency in billing software and electronic health record (EHR) systems. - Excellent attention to detail and organizational skills. - Strong communication and interpersonal skills. - Ability to work independently as well as part of a team. If you are ready to take the next step in your career and join a dedicated team in radiation oncology, please submit your resume. We look forward to hearing from you!

Job Description Now Hiring: Front Office Dental Billing Specialist Our established, family-oriented general dental practice is looking for a reliable and detail-driven Front Office Dental Billing Specialist to join our team. We value professionalism, kindness, and a strong commitment to patient care. What We Offer: • Competitive pay • Medical, dental, and vision benefits • 401(k) • PTO and paid holidays • Supportive, long-standing team culture • Stable, well-established practice environment Position Requirements: • Experience in dental billing and insurance verification • Strong understanding of dental codes, claims, and follow-up processes • Proficiency with Eaglesoft (preferred) • Excellent communication and organizational skills • Ability to work efficiently, accurately, and with a positive attitude If you're looking to grow with a practice that treats its team like family, we'd love to hear from you. Please send your résumé or contact us for more information.

Hours: Monday - Friday 2:30pm - 11pm Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Alternating Saturdays required Medical Benefits offered Compensation: $14 - $16/hr includes commission What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

The Patient Access Representative (PAR) provides support to the medical/administrative staff by ensuring efficient clinic work flow through coordinating with clinical staff to schedule/reschedule patient appointments, answer organizational telephone calls, returning patient calls, providing patients with needed information regarding appointments and services necessary to assist in the scheduling and preparation for a visit, scheduling follow-up appointments when necessary and notifying patients of outstanding balances as part of revenue cycle management. The Patient Access Representative gathers pertinent information from the patient to include all demographic information (such as name, date of birth, and insurance coverage) to ensure that financial obligations and other requirements are met at each visit. The PAR should be detailed oriented with great interpersonal skills and must provide excellent customer service to all patients, staff and visitors. Bilingual PARs will provide translation/interpretation as needed. * Essential Functions/Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ensures patient confidentiality and adheres to all HIPAA guidelines/regulations. * Protects/observes patient confidentiality per policies and procedures. * Provides excellent customer service to all patients, visitors, and co-workers. * Answering telephone in a timely, courteous and professional manner, addressing questions and responding to general patient inquiries and directing calls to appropriate staff, as needed. * Informs patients of late arrival, cancelation and rescheduling policy. * Calls No-Show appointments to reschedule, identifies any barriers to care and make appropriate notations in the EHR. * Schedules appointments and records pertinent, relevant demographic information in Practice Management System. * Obtains and verifies current patient demographic information, to include email address and advises patient on how to access the patient portal. Able to articulate to patients how demographic information is used for reporting measures. * Identifies payer source, verifies insurance eligibility, financial status, assigns correct pay type, and advises each patient of Sliding Scale Fee Program. Obtains authorization for dates of service. * Accurately enters/updates patient information in EHR. * Assists patients with completion of paperwork when necessary. * Observes patients in waiting area and reports any apparent illness or distress to clinical staff. * Processes School/Work excuses as directed by provider. * Prints schedules for upcoming appointments and participates in daily huddles with clinical staff. * Maintains copies and scans of patient files in EHR and other documentation as needed. * Collects payments, post charges to patient accounts, accurately manage cash drawers, and refer patient to financial counselor per policies and procedures. Accurately reconciles charges for the day. * Accurately prepares daily deposits. * Accurately takes messages and conveys information to recipient. * Uses computer daily including email, Word documents, Patient Management System, as required. * Participates in the community health center's quality assurance activities and performs duties in accordance with applicable standards. * Maintains excellent and punctual attendance. * Attends meetings as relevant or required. * Abides by Corporate Compliance Program and other agency policies and procedures. * Performs other necessary duties as required by the Executive Administration Office and Operations to meet the goals of providing primary health care services. Skills/Certifications * High School Diploma or equivalent * Associate degree preferred * Basic Life Support techniques * Additional appropriate education may be substituted for one year of billing experience. * Medical Office Experience preferred * Knowledge of business office procedures * Maintaining confidentiality of work-related information and materials, and HIPPA. * Establishing and maintaining effective working relationships * Effectively using interpersonal and communications skills including tact and diplomacy. * The ability to communicate effectively with patients, staff, and all visitors in a culturally competent and respectful manner. * Has the ability to effectively perform multiple duties to maintain office workflow. * Ability to perform basic mathematical functions consistently and correctly. * Computer literate with the ability to learn EHR software applications. Duties require professional verbal & written communication skills and the ability to type 30 wpm. * Responsible for cleaning workspace and light cleaning to front desk and lobby areas as instructed by supervisor. COMPANY CONFORMANCE STATEMENT In the performance of their respective position assignments all employees are expected to conform to the following: * RHS's policies and procedures. * RHS's confidentiality and professional provisions. * RHS's compliance program. * RHS's standards of conduct. DISCLAIMER This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required and the responsibilities of the position may change.

The Patient Access Representative (PAR) provides support to the medical/administrative staff by ensuring efficient clinic work flow through coordinating with clinical staff to schedule/reschedule patient appointments, answer organizational telephone calls, returning patient calls, providing patients with needed information regarding appointments and services necessary to assist in the scheduling and preparation for a visit, scheduling follow-up appointments when necessary and notifying patients of outstanding balances as part of revenue cycle management. The Patient Access Representative gathers pertinent information from the patient to include all demographic information (such as name, date of birth, and insurance coverage) to ensure that financial obligations and other requirements are met at each visit. The PAR should be detailed oriented with great interpersonal skills and must provide excellent customer service to all patients, staff and visitors. Bilingual PARs will provide translation/interpretation as needed. * Essential Functions/Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ensures patient confidentiality and adheres to all HIPAA guidelines/regulations. * Protects/observes patient confidentiality per policies and procedures. * Provides excellent customer service to all patients, visitors, and co-workers. * Answering telephone in a timely, courteous and professional manner, addressing questions and responding to general patient inquiries and directing calls to appropriate staff, as needed. * Informs patients of late arrival, cancelation and rescheduling policy. * Calls No-Show appointments to reschedule, identifies any barriers to care and make appropriate notations in the EHR. * Schedules appointments and records pertinent, relevant demographic information in Practice Management System. * Obtains and verifies current patient demographic information, to include email address and advises patient on how to access the patient portal. Able to articulate to patients how demographic information is used for reporting measures. * Identifies payer source, verifies insurance eligibility, financial status, assigns correct pay type, and advises each patient of Sliding Scale Fee Program. Obtains authorization for dates of service. * Accurately enters/updates patient information in EHR. * Assists patients with completion of paperwork when necessary. * Observes patients in waiting area and reports any apparent illness or distress to clinical staff. * Processes School/Work excuses as directed by provider. * Prints schedules for upcoming appointments and participates in daily huddles with clinical staff. * Maintains copies and scans of patient files in EHR and other documentation as needed. * Collects payments, post charges to patient accounts, accurately manage cash drawers, and refer patient to financial counselor per policies and procedures. Accurately reconciles charges for the day. * Accurately prepares daily deposits. * Accurately takes messages and conveys information to recipient. * Uses computer daily including email, Word documents, Patient Management System, as required. * Participates in the community health center's quality assurance activities and performs duties in accordance with applicable standards. * Maintains excellent and punctual attendance. * Attends meetings as relevant or required. * Abides by Corporate Compliance Program and other agency policies and procedures. * Performs other necessary duties as required by the Executive Administration Office and Operations to meet the goals of providing primary health care services. Skills/Certifications * High School Diploma or equivalent * Associate degree preferred * Basic Life Support techniques * Additional appropriate education may be substituted for one year of billing experience. * Medical Office Experience preferred * Knowledge of business office procedures * Maintaining confidentiality of work-related information and materials, and HIPPA. * Establishing and maintaining effective working relationships * Effectively using interpersonal and communications skills including tact and diplomacy. * The ability to communicate effectively with patients, staff, and all visitors in a culturally competent and respectful manner. * Has the ability to effectively perform multiple duties to maintain office workflow. * Ability to perform basic mathematical functions consistently and correctly. * Computer literate with the ability to learn EHR software applications. Duties require professional verbal & written communication skills and the ability to type 30 wpm. * Responsible for cleaning workspace and light cleaning to front desk and lobby areas as instructed by supervisor. COMPANY CONFORMANCE STATEMENT In the performance of their respective position assignments all employees are expected to conform to the following: * RHS's policies and procedures. * RHS's confidentiality and professional provisions. * RHS's compliance program. * RHS's standards of conduct. DISCLAIMER This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required and the responsibilities of the position may change.