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Patient service representative jobs in Baytown, TX

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Patient Service Representative
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Patient Coordinator
  • Referral Coordinator

    Chenmed

    Patient service representative job in Houston, TX

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Coordinates and processes patient referrals to completion with precision, detail and accuracy. Definition of completion: Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days. Orders have been approved (when needed). Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc. Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing). Completes orders with proper documentation on where patient is scheduled and how patient was notified. Referrals have been sent to specialist office & confirmed receipt. Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients. Enters all Inpatient and Outpatient elective procedures in HITS tool. Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician. Participates in Super Huddle and provides updates on high priority patients referrals. Addresses referral based phone calls for Primary Care Physicians panel. Completes and addresses phone messages within 24 hours of call. Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist) Retrieves consultation notes from the consult tracking tool. Follows up on all Home Health and DME orders to ensure patient receives services ordered. Provide extraordinary customer service to all internal and external customers (including patients and other ChenMed Medical team members) at all times. Utilization of patient messaging tools. Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of medical terminology, CPT, HCPCS and ICD coding desired Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software Ability and willingness to travel locally within the market up to 10% of the time Spoken and written fluency in English; Bilingual a plus KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of medical terminology, CPT, HCPCS and ICD coding desired An understanding of the company's patient population, including the complexities of Medicare programs Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner. An understanding of the company's patient population, including the complexities of Medicare programs Detail-oriented with the ability to multi-task. Able to exercise proper phone etiquette. Ability to navigate proficiently through computer software systems & use technology. Ability to work well with patients, colleagues, physicians and other personnel in a professional manner. Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software. Spoken and written fluency in English; bilingual preferred. EDUCATION AND EXPERIENCE CRITERIA: High School diploma or equivalent required A minimum of 1 year of referral experience in a healthcare setting required. Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred. Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred Healthcare experience within the Medicare Advantage population preferred. Medical Assistant certification preferred CPR for Healthcare Providers is preferred PAY RANGE: $16.5 - $23.56 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $16.5-23.6 hourly 4d ago
  • Patient Service Representative

    Pride Health 4.3company rating

    Patient service representative job in Houston, TX

    💼 Ambulatory Service Representative 📍 Houston, TX | ⏱ 13-Week Contract | 💲*$18-$20/hr* About the Role: Pride Health is seeking a detail-oriented Ambulatory Service Representative to join our client's team in Houston, TX for a 13-week contract. This role plays a key part in ensuring smooth patient registration, scheduling, and communication within a clinical setting. Key Responsibilities: Perform patient registration and ensure all required forms are completed prior to the clinic visit. Verify insurance benefits, identify correct plan codes, and manage accurate billing processes. Schedule new and follow-up appointments, including diagnostic tests and ancillary services. Communicate effectively with patients, staff, and providers regarding arrivals, delays, and clinic flow. Maintain accurate patient information, reconcile daily charges, and ensure interpreter services as needed. Provide exceptional customer service by responding promptly to inquiries and addressing issues professionally. Support general office operations - supply management, correspondence, filing, and equipment maintenance. Qualifications: High school diploma or equivalent required. Minimum 2 years of experience in customer service, preferably in a healthcare or pediatric setting. Strong knowledge of medical and insurance terminology. Excellent communication, organizational, and problem-solving skills. Proficiency with computers and general office equipment. Bilingual (English/Spanish) strongly preferred. If you're a people-focused professional with healthcare experience and a passion for patient service, we'd love to connect with you! Benefits Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Equal Opportunity Employer As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
    $18-20 hourly 3d ago
  • Scheduler

    D'Leon Consulting Engineers

    Patient service representative job in Houston, TX

    D'Leon Consulting Engineers is seeking a Scheduler with experience in aviation, transportation, or infrastructure projects in Houston,TX. Responsibilities Develop, update, and maintain project schedules using industry-standard scheduling software. Coordinate with project managers, designers, contractors, and stakeholders to gather schedule inputs and validate sequencing of work. Analyze critical path activities, forecast delays, and provide recommendations to maintain project timeline objectives. Prepare schedule narratives, progress updates, and monthly reporting packages. Monitor schedule performance, track milestones, and update progress based on field input and contractor reports. Support development of cost-loaded schedules, resource plans, and cash flow projections. Review contractor baseline schedules, updates, and recovery plans for accuracy and compliance with contract requirements. Identify schedule risks and support mitigation planning. Assist with integration of schedule data into broader project controls processes, including cost and reporting. Maintain organized documentation of schedule revisions, approvals, and supporting data. Qualifications Bachelor's degree in Engineering, Construction Management, Project Controls, or related field preferred. 3-7 years of experience in scheduling for construction or engineering projects; aviation or large infrastructure experience preferred. Proficiency in scheduling software (Primavera P6, Microsoft Project, or similar). Strong understanding of critical path method scheduling principles and project controls concepts. Excellent analytical, communication, and documentation skills. Ability to work collaboratively with diverse technical teams. D'Leon Consulting Engineers is an equal opportunity employer committed to fostering an inclusive and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
    $33k-58k yearly est. 2d ago
  • Turnaround Scheduler

    Kelly 4.1company rating

    Patient service representative job in Deer Park, TX

    Kelly is seeking a Turnaround Scheduler to join with our prestigious in Deer Park, TX 77536. Title: Turnaround Scheduler This role is a contract role: 12+ months Onsite work at Deer Park, TX 77536. The Turnaround Scheduler is a vital member of our project controls team, responsible for owning and managing all aspects of turnaround scheduling-from initial development through execution and reporting. This position requires a high level of technical and operational expertise developed through both formal training and substantial hands-on experience. Acting as a scheduling leader and informal resource, you will collaborate closely with cross-functional teams, communicate effectively with stakeholders, and drive on-time delivery of all scheduling commitments. Key Responsibilities Own the entire turnaround scheduling process, from creation and development to ongoing maintenance and final reporting. Independently manage scheduling for annual outages, resolving issues at every stage of the turnaround lifecycle. Ensure timely delivery of all scheduling milestones by working closely with project management, operations, engineering, and other partners. Represent schedule management with key stakeholders, providing expert guidance and clear communication on project status. Integrate project schedules with turnaround master schedules to establish accurate baselines and ensure alignment with overall objectives. Develop and maintain work breakdown structures in accordance with work process norms and execution strategies. Rigorously follow scheduling best practices and organizational procedures to drive continuous improvement in scheduling performance. Maintain updated schedules throughout the turnaround, proactively incorporating changes and add-ons, and assessing their impact on baseline duration. Analyze schedule trends and performance data to deliver accurate forecasts and timely reporting to all stakeholders. Lead the scheduling team to derive realistic, achievable plans that support successful turnaround completion within authorized timeframes. Ensure all schedule data and forecasts are accurately presented in regular status reports. Required Qualifications Minimum 5 years of hands-on experience in scheduling, preferably in turnaround, outage, or industrial project environments. Equivalent experience in lieu of a degree will be considered. Proficiency in scheduling software (e.g., Primavera P6, Microsoft Project) and project controls tools. Solid understanding of work breakdown structures, critical path methodology, and schedule integration. Strong analytical, organizational, and communication skills. Proven ability to work independently, solve problems, and guide less experienced team members. Leadership qualities with a commitment to excellence and continuous improvement. Please apply to this role if you are a good fit for the role.
    $35k-69k yearly est. 5d ago
  • Customer Service Representative

    Frontline Source Group-Nationwide Staffing & Executive Search 3.8company rating

    Patient service representative job in Houston, TX

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $25k-32k yearly est. 1d ago
  • RN Patient Transfer Coordinator - Galveston Patient Placement Center 3p -11p(rotating weekends)

    UTMB Health 4.4company rating

    Patient service representative job in Galveston, TX

    *EDUCATION & EXPERIENCE* *Minimum Qualifications:* * Associate's degree in Nursing * Three (3) years of inpatient experience in a hospital environment *Preferred Qualifications:* * Bachelor's degree in Nursing *JOB DESCRIPTION* *Scope/Function: *The Patient Transfer Coordinator Nurse facilitates patient throughput between all UTMB campuses and non UTMB hospitals ensuring appropriate bed placement and MD to MD recorded conference while adhering to EMTALA regulations and hospital guidelines. *LICENSES, REGISTRATIONS OR CERTIFICATIONS* *Required:* * Valid State of Texas Professional Nursing (RN) License * BLS *Shift: *3 PM - 11 PM (rotating weekends) *Equal Employment Opportunity* UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
    $27k-30k yearly est. 18h ago
  • Patient Access Representative

    Premier Medical Resources 4.4company rating

    Patient service representative job in Bellaire, TX

    Premier Medical Resources is hiring for a Full-Time Patient Access Representative! The Patient Access Representative serves as a liaison between the patient and payers to collect and receive patient information to generate an account for services provided. The Patient Access Representative will be responsible for facilitating patient tracking and billing by obtaining pertinent patient demographic information and collecting financial obligations for care provided by the facility. ESSENTIAL FUNCTIONS: • Collect, verify, and accurately enter patient demographic information to ensure seamless revenue cycle processing. • Adhere to facility protocols when modifying clinically sensitive data, such as patient name, date of birth, or gender, after admission. • Monitor and clear all work queues daily, ensuring all account elements are secured for billing. • Secure patient accounts to optimize hospital reimbursement while maintaining a customer-focused approach. • Deliver exceptional customer service throughout the registration process. • Enhance collection efficiency and accuracy by securing payments at the time of service. • Proactively contact patients or guarantors before their service date to provide estimated payment details, documenting all successful and unsuccessful contact attempts. • Verify copay information on insurance cards against account records for accuracy. • Collect patient payments at the time of service, accurately documenting the amount and payment method. • Ensure complete and precise documentation for each visit to maintain compliance with hospital and government regulations. • Track and maintain personal productivity statistics to support departmental quality improvement efforts. • Welcome patients upon arrival and provide relevant information. • Assist patients in completing necessary forms and documentation. • Verify the accuracy and completeness of patient forms and input demographic details into the EMR system. • Answer and manage incoming calls, addressing inquiries and directing calls as needed. • Forward calls and messages to the appropriate medical staff. • Keep patients' families informed about their loved one's status. • Prepare and label patient charts accurately. • Manage incoming and outgoing mail for the office. • Maintain a clean, organized, and welcoming reception area, including the arrangement of magazines. • Follow workplace safety guidelines, promptly reporting accidents and addressing minor hazards. • Communicate with peers and management regarding identified workplace hazards. • Uphold patient privacy and confidentiality in compliance with HIPAA regulations and company policies. • Adhere to company standards of business conduct. • Perform other related tasks as needed. KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge of administrative and clerical procedures, including word processing, file management, and general office operations. • Strong computer skills, including expertise in Microsoft Office Suite (Outlook, Excel, and Word). • Solid attention to detail, ensuring accuracy and thoroughness in all tasks. • Ability to maintain self-control by remaining composed, managing emotions effectively, and handling challenging situations with professionalism. • Ability to maintain high stress tolerance by accepting constructive feedback and managing high-pressure situations calmly and efficiently. • Ability to adapt to workplace changes with flexibility, embracing new challenges and varying work responsibilities. • Ability to work independently with minimal supervision, demonstrating self-motivation and accountability. • Demonstrate strong organizational and task-oriented skills by establishing and maintaining efficient systems to optimize workflow and ensure smooth, timely patient flow. • Ability to multitask simultaneously while maintaining quality and accuracy. • Exhibit polished and professional communication skills, ensuring clear, courteous patient interactions and exceptional phone etiquette. • Provide outstanding customer service by understanding and addressing patient needs while building positive relationships. EDUCATION AND EXPERIENCE: • High School Diploma or GED • One (1) year of experience as an admission representative performing all aspects of the registration process BENEFITS: • 3 Medical Plans • 2 Dental Plans • 2 Vision Plans • Employee Assistant Program • Short- and Long-Term Disability Insurance • Accidental Death & Dismemberment Plan • 401(k) with a 2-year vesting • PTO + Holidays Please visit our website for more information: www.pmr-healthcare.com Premier Medical Resources is a healthcare management company headquartered in Northwest Houston, Texas. At Premier Medical Resources, our goal is to leverage and combine the expertise and skillset of our employees to drive quality in all we do. Our goal is to create career pathways for our employees just starting their professional career, and to those who seek to bring their expertise and leadership as we strive to combine best practices and industry excellence. Come join our team at Premier Medical Resources where passion and career meet. Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.
    $27k-34k yearly est. 60d+ ago
  • After Care Coordinator-Ignite Pasadena

    Responsive Education Solutions 3.5company rating

    Patient service representative job in Pasadena, TX

    After school Care Aide will conduct the operations of the afterschool care program, monitor the learning center, and facilitate the students learning progress. Qualifications: Education/Certification: Associates degree or equivalent from a two-year college (preferred) Experience: Six months to one-year related experience or training (preferred) Experience working with school age children Required Knowledge, Skills, and Abilities (KSAs): Ability to work with children, love for children and learning Ability to follow verbal and written instructions Ability to communicate effectively verbally Responsibilities and Duties: Responsible for the general supervision of the children. Conduct group activities. Assist teacher in all areas of work. Assist students with academics and homework. Assist teachers in checking daily goals to ensure work is being completed. Ensure the safety and security of the children. Motivate students for maximum learning. Assist in maintaining discipline in the classroom. Participate in faculty and professional meetings, educational conferences, and teacher training workshops. Inspire students with consistency, care, and interest to build students' self-esteem, and promote further success. Praise students, compliment them and encourage them in order to build character. Utilize a variety of learning methods to enhance the students' learning experience. Equipment Used: All equipment required to perform jobs duties and task previously described. Physical / Environmental Factors: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status. Being authorized to work in the U.S. is a precondition of employment. ResponsiveEd is an Equal Opportunity Employer.
    $40k-50k yearly est. 60d+ ago
  • Patient Care Coordinator

    Senior Psychcare 4.2company rating

    Patient service representative job in Houston, TX

    Salary: $17-$20/ per hour depending on experience About us: Senior Psych Care provides fully integrative behavioral health services to the long-term care patient, at their facility. Services include individual, family, and group therapies; along with diagnostic evaluation and collaborative intervention between the therapy team and the psychiatric team. Our multi-disciplinary team realizes that older adults have special physical, emotional, and social needs. The psychiatrist leads a team of nurse practitioners, physician assistants, and psychotherapists (LCSW, PhD/PsyD), take a comprehensive approach to diagnosis and treatment. Job Description: ThePatient Care Coordinator works within the Referral Department and is primarily responsible for securing referral paperwork from nursing homes and creating and maintaining the schedule for Psychology and Psychiatry providers. Essential Duties and Responsibilities: Verifying patients insurance coverage with Medicare, Medicaid and Managed Care Organizations. Obtaining pre-authorizations from Managed Care Organizations. Answer incoming and make outgoing calls to secure referrals and authorizations from providers and insurance companies. Ensure that referrals are addressed accurately and in a timely fashion. Ensure all authorizations are properly documented in the system. Scanning documents into the EMR system. Qualifications: A minimum of 2 years experience with Medical Insurance Processes. Experience verifying patients insurance coverage with Medicare, Medicaid and Managed Care Organizations. Experience obtaining pre-authorizations from Managed Care Organizations. Able to multi-task, personable, and have excellent customer service skills. Self-starter with a positive teamwork attitude, well organized and detail oriented. Strong working knowledge of Outlook, MS Word and MS Excel required; advanced skills in MS Excel preferred. What we offer: Competitive salary, commensurate with experience Comprehensive benefits package including: Medical Dental Vision Short and Long Term Disability Life Insurance 401 (k) Paid Time Off
    $17-20 hourly 21d ago
  • Patient Access Representative

    Dean's Professional Services 4.1company rating

    Patient service representative job in Houston, TX

    Job Description Patient Access Representative / Medical Assistant Pay Rate: $16/hour Shift: Monday-Friday, 8:00 AM - 5:00 PM Dean's Professional Services is actively seeking a Patient Access Representative / Medical Assistant to join our team in Houston, TX. This position plays a key role in supporting front office and administrative functions to ensure an efficient and positive patient experience. Responsibilities Schedule patient appointments and maintain accurate records Perform insurance verification and eligibility checks Ensure medical necessity compliance Post and process patient payments Deliver excellent customer service in a fast-paced environment Qualifications High School Diploma or GED required Medical front desk experience required Health insurance verification experience required Minimum 2 years of relevant healthcare experience required Epic EMR experience preferred Bilingual (English/Spanish) preferred Why Join Us? Full benefits including medical, dental, vision, and 401(k) Temp-to-hire opportunity with long-term potential Work in a respected healthcare setting Supportive and professional team environment About Dean's Professional Services Dean's Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 50,000 professionals across the nation. We match talent with opportunity - focusing on skill, experience, and culture fit. Apply today: or call for more information. #PRO123
    $16 hourly 30d ago
  • Patient Service Coordinator- Sleep Center

    CLS Health

    Patient service representative job in Webster, TX

    CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians! We are Looking for: The Patient Service Coordinator I is responsible for coordinating clerical and medical activities within a clinical setting, ensuring efficient patient flow and a high-quality patient experience. This role provides technical, supportive, and developmentally appropriate patient care while upholding CLS Core Values and maintaining strict compliance with HIPAA confidentiality standards. The Patient Service Coordinator I also assists medical personnel with various administrative and clinical support tasks to enhance patient care services. Duties/Responsibilities: Maintain confidentiality and provide high-level customer service. Schedule appointments and assist with patient flow in the clinic. Pre-register patients and verify accounts and insurance. Answer calls, document interactions, and communicate with healthcare providers. Assist with check in and check out duties. Assist with follow-up care, appointment scheduling, and provide visit summaries. Maintain a clean and safe environment and manage medical records. Support medical personnel with clerical tasks and participate in quality improvement initiatives. Perform other related duties as assigned. Benefits: 401(k) 401(k) matching Dental Insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Requirements High school diploma or equivalent; additional education in healthcare administration is a plus. Spanish Speaking preferred Experience in Sleep or Pulmonary preferred Proven experience in a healthcare environment. Strong communication skills and ability to maintain professionalism. Proficiency in using electronic medical records (EMR) systems- ECW is preferred. Ability to work independently and under pressure. Strong organizational and multitasking skills.
    $30k-42k yearly est. 49d ago
  • Referral Intake & Scheduling Specialist

    Texas Regional Physicians

    Patient service representative job in Houston, TX

    Full-time Description About Us At Texas Regional Physicians, we are committed to providing compassionate, high-quality care for our patients while supporting our physicians, attorneys, and referral partners. We are seeking a dependable and detail-oriented Referral Intake & Scheduling Specialist to join our Scheduling and Insurance team. This is a high-volume position that requires accuracy, efficiency, professionalism, and compassion. What You'll Do Process incoming referrals, create patient charts, and route documents to the appropriate department. Coordinate consultations, assign cases to the scheduling team, personally schedule patients when needed. Communicate with attorneys to obtain Letters of Protection (LOPs) and approvals for recommended treatments. Verify insurance eligibility, benefits, and authorizations for personal injury and insured patients. Manage email correspondence via the referral and scheduling inboxes. Support the scheduling and insurance teams by assisting with high-volume cases, urgent approvals, and cross-coverage as needed. Requirements 2+ years of experience in a medical office, scheduling, or insurance verification role. Knowledge of medical terminology, ICD/CPT coding, and personal injury workflows preferred. Strong organizational skills with attention to detail and accuracy. Excellent communication skills with professional phone/email etiquette. Ability to multitask, work independently, and thrive in a high-volume environment. Must be HIPAA-compliant and maintain strict confidentiality. Preferred Qualities A compassionate and patient-first mindset. Self-sufficient, reliable, and able to complete tasks without micromanagement. Team player who is willing to cross-train and support multiple departments. Positive attitude that uplifts team morale and fosters collaboration. Adaptable and dependable when priorities shift in a fast-paced environment. Why Join Us Competitive pay with growth opportunities. Comprehensive benefits: medical, dental, vision, 401k, and paid time off. Supportive, team-oriented environment. Opportunity to cross-train and expand skills in multiple areas of scheduling and insurance. Salary Description $25 hourly
    $25 hourly 60d+ ago
  • Patient Services Coordinator - G12W GU & Hospital Medicine

    Md Anderson Cancer Center

    Patient service representative job in Houston, TX

    The University of Texas MD Anderson Cancer Center is ranked the nation's top hospital for cancer care by U.S. News & World Report's "Best Hospitals." MD Anderson's mission is to eliminate cancer in Texas, the nation and the world through exceptional programs that integrate patient care, research and prevention. G12W GU and Hospital Medicine, a 30-bed inpatient unit providing care to adult medical oncology inpatients with a diagnosis of solid tumor malignancies; primary services include genitourinary, breast, and internal medicine. Patients require nursing interventions for the management of chronic and acute disease related symptoms, pain control, treatment related side effects; chemotherapy and biotherapy administration: patient and family teaching. The ideal candidate must have a high school diploma or equivalent and three years of recent work experience. Prefer at least one year of recent patient care experience. Must be comfortable working with kids. Shift: The job is 100% on-site. Ideal candidate will work 3-12 hours shifts from 7am-7pm with rotating weekends and holidays. MD Anderson offers our employees: - Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week - Group Dental, Vision, Life, AD&D and Disability coverage - Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals - Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs - Tuition Assistance Program after six months of service - Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans - Employer paid life, AD&D and an illness-related reduced salary pay program - Extensive wellness, recognition, fitness, employee health programs and employee resource groups. Summary: The primary purpose of the Patient Services Coordinator position is to provide and coordinate all tasks associated with patient services within an ambulatory setting; including but not limited to patient scheduling, physician &clinic template maintenance, expediting clinic flow, obtaining vital signs and preparing exam rooms, processing the accurate completion of all charge capture activities, assisting in the identification and authorization of managed care patients, and all other tasks as delegated by the Center Director. Key Functions 1. Interpret & coordinate physician's orders to schedule diagnostic tests, procedures, treatments, & physician appointments. Collaborate with clinic management to maintain physician templates to ensure that the waiting times by physician & patient care are kept to a minimum. Will ensure quality patient care in relation to the patient's prescribed diagnosis treatment, &other directives from physicians, nurses, and/or administrators. 2. Clearly & accurately convey appointment information to the patients in a timely manner in person, by telephone, or in writing. Provide patients with pertinent information regarding their schedule &the preparations needed for ancillary appointments. Direct patients scheduled for diagnostic tests, treatment or other services using a clear & understandable voice. 3. Manage, monitor, &facilitate completion of the patient scheduling process to ensure optimal efficiency in the clinic operations &resources while maintaining the institution's standards of customer service &quality patient care. Responsible for monitoring expediting clinic flow. 4. Receive multiple telephone calls from internal/external customers, direct calls appropriately in an expedient, courteous &friendly manner. Take accurate & complete messages. 5. Responsible for the security &confidentiality of patient information at all times. Will advise patients/family members of available services & use appropriate customer service skills when interacting with co-workers, patients, &patient family members, internal/external customers. 6. Maintain a highly professional &positive attitude regardless of workload & stress level. Utilize time in an efficient manner by completing duties as prescribed by due states or patient's needs. Demonstrate initiative &seek out additional tasks. 7. Other duties as assigned. *EDUCATION* * Required: High School Diploma or Equivalent * Preferred: Associate's Degree *WORK EXPERIENCE* * Required: 3 years Relevant work experience. or * : Additional education may be substituted for required experience on a one-to-one basis. *OTHER REQUIREMENTS: *Must pass pre-employment skills test as required and administered by Human Resources. The University of Texas MD Anderson Cancer Center offers excellent ******************************************************************************************************* tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.************************************************************************************************ Additional Information * Requisition ID: 177695 * Employment Status: Full-Time * Employee Status: Regular * Work Week: Days, Rotating, Weekends * Minimum Salary: US Dollar (USD) 40,000 * Midpoint Salary: US Dollar (USD) 50,000 * Maximum Salary : US Dollar (USD) 60,000 * FLSA: non-exempt and eligible for overtime pay * Fund Type: Hard * Work Location: Onsite * Pivotal Position: No * Referral Bonus Available?: No * Relocation Assistance Available?: No \#LI-Onsite
    $30k-42k yearly est. 1d ago
  • Patient Services Coordinator

    Synergenx Health Holdings

    Patient service representative job in Pasadena, TX

    SynergenX-Low T Center-HerKare, are leading providers of hormone replacement and targeted wellness services, are seeking qualified Patient Services Coordinator to join our team! This is a great opportunity to jump start your career in the medical field. Our Patient Services Coordinator will work in conjunction with leaders in hormone replacement therapy and weight management. Would you like to be part of a great company with a bright future? We offer two weeks paid training and great benefits! The Patient Services Coordinator is a vital member of the healthcare team, serving as the first point of contact for patients and visitors. This dynamic and energetic professional ensures a welcoming, efficient, and seamless patient experience from check-in to check-out. The Patient Services Coordinator is responsible for front desk operations, appointment coordination, payment collection, and providing comprehensive administrative support to the clinic staff. In addition to managing daily front office functions, the Patient Services Coordinator oversees account activities related to our patients and clients, playing a key role in customer retention. Acting as the face and voice of the organization, the Patient Services Coordinator consistently delivers exceptional service, fostering positive relationships and patient satisfaction. Success in this role requires excellent communication skills, attention to detail, strong organizational abilities, and a solid understanding of medical terminology and clinic procedures. Responsibilities: Greet patients warmly, check them in, and room them for their appointments Review, explain and resolve patient billing and insurance questions Serve as a subject matter expert in explaining insurance coverage, explanation of benefits and out of pocket costs to patients in a clear confident and compassionate manner Enter and update patient information and insurance details accurately Answer incoming phone calls promptly and professionally, directing calls and taking messages as needed Collect and process payments accurately when necessary Perform bi-monthly inventory based on center needs Attend monthly, quarterly or annual meetings as necessary Monitor and respond to center emails, text messages and faxes throughout the day, ensuring timely communication and follow up Ensure compliance with HIPPA and clinic policies Complete cash deposits at the bank twice weekly and maintain accurate records daily on the End Of Day spreadsheet Support clinic staff with administrative and clerical tasks as needed Maintain a clean, organized, patient friendly front desk and waiting area Keep snacks and supplements organized and stocked. Requirements/Certifications: High school diploma or equivalent (required); associate degree preferred Previous experience in a healthcare of front office setting preferred Strong customer service and communication skills Ability to handle sensitive patient information with confidentiality and professionalism Proficiency in basic computer programs and electronic communication (email, fax, etc.) Highly organized and detail-oriented, with the ability to multitask and prioritize Pass a criminal background check. Clinic Hours M 8-5, T 8-7, W 8-1, Th 7-5, F 8-5, Sat 8-12 (required to work 2 to 3 Saturdays a month) Benefits Health, dental and vision insurance Disability insurance 401k with 5% matching Scrubs provided PTO Tuition reimbursement Employee discount with a plus 1 Compensation: $20 hourly
    $20 hourly Auto-Apply 9d ago
  • Patient Access Representative (FT Mon-Friday Days)

    Medical Clinic of Houston 4.4company rating

    Patient service representative job in Houston, TX

    Monday - Friday, Day Shift The Patient Access Representative will be responsible for performing all functions necessary to accomplish the checking in/checking out of patients including insurance verification, entering demographics correctly and collecting at time of service. Essential Responsibilities: * Greet all patients as they arrive in a friendly, courteous, and professional manner. * Demonstrate and maintain a working knowledge of customer service principles and departmental expectations regarding customer service. * Check for previous balances/payment history, collect co-payments, deductibles, or co-insurance. * Work with Business Office collectors to assist with collecting old balances and work with physician office staff when patient benefits are not accepted at out facility. * Perform insurance verification * Calculate patient payments according to benefits. * Perform other duties as assigned. * Post payments to patient accounts accurately and in a timely manner. * Balance out cash draw daily. Education and Experience: * High School diploma or equivalent. * One year of experience in medical office, registration or collections. * Ability to read and comprehend instructions. * Ability to add, subtract, multiply, and divide. * Ability to apply common sense understanding to carry out instructions furnished in written and oral form. * Ability to deal with problems involving several variables in standardized situations. * Professional Maturity, Responsible, Dependable, Flexibility, Intelligence, Energetic and Organized. Computer Skills: * Intermediate computer skills Physical Requirements: * Continuous sitting. * Frequent use of computer (repetitive fine hand manipulation). * Occasional bending and twisting of neck and back, standing and/or walking, lifting/carrying of items up to 25 lbs.
    $28k-33k yearly est. 28d ago
  • Patient Placement Coord Team L- Patient Placement Center (7a -3p shift rotating weekends)

    Aa083

    Patient service representative job in Galveston, TX

    Patient Placement Coord Team L- Patient Placement Center (7a -3p shift rotating weekends) - (2506825) Description The Patient Placement Coordinator Team Leader (non-RN) functions independently in an advanced placement role, providing consistent leadership and direction during their shift to optimize patient throughput and maximize bed utilization. This position serves as a resource for departmental processes, offering guidance and education to staff as needed. In collaboration with the Patient Placement and Transfer Center Manager, the Team Leader assists with process development, staff scheduling, education, and participation in leadership call rotations. EDUCATION & EXPERIENCEMinimum Qualifications:Associate's degree or an equivalent combination of education and experience relevant to the role may be considered for this position. Two (2) years of Patient Placement and Transfer Center (PPC) experience, and the ability to perform the job duties and responsibilities of the department independently. Preferred Qualifications:Additional education or degree(s) preferred for job. Additional years of experience and/or type/area of work experience preferred for job. JOB SUMMARYThe Patient Placement Coordinator Team Leader (non-RN) functions independently in an advanced placement role, providing consistent leadership and direction during their shift to optimize patient throughput and maximize bed utilization. This position serves as a resource for departmental processes, offering guidance and education to staff as needed. In collaboration with the Patient Placement and Transfer Center Manager, the Team Leader assists with process development, staff scheduling, education, and participation in leadership call rotations. ESSENTIAL JOB FUNCTIONSThe Patient Placement Coordinator (PPC) Team Leader functions in the capacity of an advanced Patient Placement Coordinator and is responsible for all job functions of that position. The PPC Team Leader is responsible for acting as a direct resource for staff during the shift and serves as a main point of contact for other departments for issue resolution regarding PPC job functions. Serves as direct contact with the PPC Manager, Clinical Operations Administrator (COA), and a hospital executive leadership regarding bed placement or hospital transfer issues during the shift. Escalates all issues in a timely manner to PPC leadership so that solutions can be formulated and applied when indicated. Provides clear and concise information regarding issues and bed capacity as requested. Trains staff as needed regarding PPC processes and job functions in conjunction with the recommendations of the Leadership Team. Assists the PPC Leadership Team with completion of reports and audits as needed. Assists with completion of the monthly staffing and on-call schedules. Practices and promotes positive peer and customer relations. Assists the PPC Leadership Team in the evaluation of staff performance and in the completion of annual performance appraisals. Attends bed shuttles. , Represents the PPC at the management meetings when needed. Performs related duties as required. SALARYSalary commensurate with experience Qualifications Equal Employment OpportunityUTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities. Primary Location: United States-Texas-GalvestonWork Locations: 0560 - John Sealy Annex 301 University Blvd. John Sealy Annex, rm 5. 200 Galveston 77555-0560Job: Healthcare Support ServicesOrganization: UTMB Health: RegularShift: StandardEmployee Status: Team Lead / TechnicalJob Level: Day ShiftJob Posting: Dec 3, 2025, 8:32:47 PM
    $30k-42k yearly est. Auto-Apply 2d ago
  • Scheduling Specialist

    Be Staffing Solutions

    Patient service representative job in Houston, TX

    Benefits: Competitive salary Dental insurance Health insurance Opportunity for advancement Training & development Join Our Team as a Scheduling Specialist! 🗓️ Do you thrive on organization and efficiency? Love the idea of making a real impact on patients' experiences? If so, we want you to be our next Scheduling Specialist! In this critical role, you'll manage the flow of our healthcare facility, ensuring that every patient's appointment is scheduled seamlessly and that our practitioners' time is optimized for the best possible care. Your Role at a Glance: 📅 Master of the Calendar: Appointment Coordination: Schedule patient appointments across various services and specialties, ensuring optimal use of our resources. Reschedule with Ease: Handle appointment cancellations and reschedules, minimizing disruptions and maintaining a smooth schedule. Confirmation Calls: Make friendly reminder calls to confirm upcoming appointments and answer any questions. Waitlist Management: Keep track of waitlisted patients and fill cancellations efficiently. 🎯 Patient Interaction: Warm Welcome: Be the first point of contact for patients, providing a welcoming and helpful experience. Insurance Verification: Verify patient insurance details and ensure coverage for scheduled services. Pre-Appointment Preparation: Provide patients with necessary information and instructions before their appointments. 🔍 Detail-Oriented Duties: Data Entry: Accurately input and update patient information in the electronic health records (EHR) system. Documentation: Maintain precise records of all scheduling activities and patient interactions. Coordinate Referrals: Schedule appointments for referred patients and communicate with referring offices. 🚀 Operational Efficiency: Optimize Schedules: Balance patient needs with practitioner availability to maximize efficiency and reduce wait times. Conflict Resolution: Quickly address scheduling conflicts or issues, finding effective solutions. System Management: Utilize scheduling software and tools to streamline the process and enhance accuracy. What You Bring to the Table: 💡 Essential Qualifications: Education: High school diploma or equivalent; some college coursework in healthcare administration or a related field preferred. Experience: Prior experience in a medical office, customer service, or scheduling role is highly desirable. Skills: Communication: Excellent verbal and written communication skills. Organization: Strong organizational skills with the ability to manage multiple tasks simultaneously. Tech Savvy: Proficient in using EHR systems, scheduling software, and Microsoft Office Suite. Attention to Detail: High level of accuracy in data entry and appointment scheduling. Problem Solver: Ability to handle scheduling conflicts and patient concerns calmly and effectively. The Perks of Joining Us: 💰 Competitive Pay: Attractive salary with performance-based bonuses. 🩺 Comprehensive Benefits: Health, dental, and vision insurance. 🌴 Time Off: Paid vacation, holidays, and sick leave. 📚 Growth Opportunities: Ongoing training and professional development. ✨ Positive Work Environment: Join a team that values collaboration, innovation, and patient satisfaction. Compensación: $16.00 - $20.00 per hour BE Staffing Solutions, is a top provider of outsourcing, staffing, consulting, and workforce solutions. Our certified team of experienced staffing professionals uphold a strict code of ethics in the practice of employment law. We maintain an environment and structure that encourages productivity and respect for customers and fellow employees.
    $16-20 hourly Auto-Apply 60d+ ago
  • Project Planning/Scheduler Specialist

    Usabb ABB

    Patient service representative job in Houston, TX

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Project Operations Manager In this role, the Project Scheduler takes ownership in collaborating with project teams and suppliers to develop and manage project schedules effectively. This role involves leading scheduling efforts across all project phases, performing risk analysis, identifying critical paths, and implementing mitigation strategies to ensure projects are delivered on time. The ideal candidate will utilize their expertise to address challenges, maintain and analyze actual and forecasted schedules, and monitor, report, and manage any deviations from the planned timeline, aligning with both short-term and long-term business goals. In addition to schedule management, the Scheduler will support the Project Manager in communications with suppliers and customers on project status and timelines, ensure cohesive project execution and foster strong relationships. The work model for the role is: hybrid (#Li-Hybrid) in Houston, TX. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Your role and responsibilities Develop and consult on the initial project schedule by incorporating key milestones and tasks from various phases such as proposal, execution, manufacturing, delivery, and close-out including enhancing schedule to interface to supplier and customer's need dates (inclusive but not limited to of LD's, drop dates, ship dates, and invoicing). Lead scheduling activities with internal and external suppliers as the main point of contact, ensuring effective communication and information sharing among the project team and stakeholders. Engage with vendors to validate timelines and challenge assumptions, promoting transparency and supporting the development of reliable schedules. Collaborate with the project team to analyze requirements, risks, and scope changes, ensuring all essential activities are detailed for realistic project schedules. Monitor progress and critical paths, notifying Project Managers of deviations or scheduling issues while providing recommendations to keep critical activities and milestones on track. Issue regular schedule reports and program updates, as well as upon request, while establishing project baselines and providing analytics to monitor progress against key targets. Recommend actions to ensure deadlines are met and keep stakeholders informed. Actively participate in project reviews to assess progress and address any issues that arise. Coordinate with procurement to ensure material is ordered on time to meet schedule commitments. Perform analysis for critical path and help establish mitigation plans, hold suppliers accountable for project execution plans, challenge supplier current performance vs initial execution schedules Qualifications for the role Bachelor's Degree with minimum of 5 years of project planning, engineering or manufacturing or other operational customer facing roles. Proficient with planning tools such as MS Project, Primavera P6, or similar software. Proven capability in working in a technical environment Qualities of proven relationship building capabilities, and communication skill and proven soft skills with problem solving aptitude. Strong fluent written and spoken English language skills. Spanish is an asset Ability and willingness to travel 30%, as required. Candidates must already have work authorization that would permit them to work for ABB in the US. What's in it for you? We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy. We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
    $28k-41k yearly est. Auto-Apply 18d ago
  • Patient Services Coordinator

    Synergenx Health Holdings LLC

    Patient service representative job in Pasadena, TX

    Job Description SynergenX-Low T Center-HerKare, are leading providers of hormone replacement and targeted wellness services, are seeking qualified Patient Services Coordinator to join our team! This is a great opportunity to jump start your career in the medical field. Our Patient Services Coordinator will work in conjunction with leaders in hormone replacement therapy and weight management. Would you like to be part of a great company with a bright future? We offer two weeks paid training and great benefits! The Patient Services Coordinator is a vital member of the healthcare team, serving as the first point of contact for patients and visitors. This dynamic and energetic professional ensures a welcoming, efficient, and seamless patient experience from check-in to check-out. The Patient Services Coordinator is responsible for front desk operations, appointment coordination, payment collection, and providing comprehensive administrative support to the clinic staff. In addition to managing daily front office functions, the Patient Services Coordinator oversees account activities related to our patients and clients, playing a key role in customer retention. Acting as the face and voice of the organization, the Patient Services Coordinator consistently delivers exceptional service, fostering positive relationships and patient satisfaction. Success in this role requires excellent communication skills, attention to detail, strong organizational abilities, and a solid understanding of medical terminology and clinic procedures. Responsibilities: Greet patients warmly, check them in, and room them for their appointments Review, explain and resolve patient billing and insurance questions Serve as a subject matter expert in explaining insurance coverage, explanation of benefits and out of pocket costs to patients in a clear confident and compassionate manner Enter and update patient information and insurance details accurately Answer incoming phone calls promptly and professionally, directing calls and taking messages as needed Collect and process payments accurately when necessary Perform bi-monthly inventory based on center needs Attend monthly, quarterly or annual meetings as necessary Monitor and respond to center emails, text messages and faxes throughout the day, ensuring timely communication and follow up Ensure compliance with HIPPA and clinic policies Complete cash deposits at the bank twice weekly and maintain accurate records daily on the End Of Day spreadsheet Support clinic staff with administrative and clerical tasks as needed Maintain a clean, organized, patient friendly front desk and waiting area Keep snacks and supplements organized and stocked. Requirements/Certifications: High school diploma or equivalent (required); associate degree preferred Previous experience in a healthcare of front office setting preferred Strong customer service and communication skills Ability to handle sensitive patient information with confidentiality and professionalism Proficiency in basic computer programs and electronic communication (email, fax, etc.) Highly organized and detail-oriented, with the ability to multitask and prioritize Pass a criminal background check. Clinic Hours M 8-5, T 8-7, W 8-1, Th 7-5, F 8-5, Sat 8-12 (required to work 2 to 3 Saturdays a month) Benefits Health, dental and vision insurance Disability insurance 401k with 5% matching Scrubs provided PTO Tuition reimbursement Employee discount with a plus 1 Compensation: $20 hourly Powered by JazzHR op6KHwTTLA
    $20 hourly 10d ago
  • Patient Access Representative (FT Mon-Friday Days)

    Medical Clinic of Houston, L.L.P 4.4company rating

    Patient service representative job in Houston, TX

    Job DescriptionSalary: Monday - Friday, Day Shift The Patient Access Representative will be responsible for performing all functions necessary to accomplish the checking in/checking out of patients including insurance verification, entering demographics correctly and collecting at time of service. Essential Responsibilities: Greet all patients as they arrive in a friendly, courteous, and professional manner. Demonstrate and maintain a working knowledge of customer service principles and departmental expectations regarding customer service. Check for previous balances/payment history, collect co-payments, deductibles, or co-insurance. Work with Business Office collectors to assist with collecting old balances and work with physician office staff when patient benefits are not accepted at out facility. Perform insurance verification Calculate patient payments according to benefits. Perform other duties as assigned. Post payments to patient accounts accurately and in a timely manner. Balance out cash draw daily. Education and Experience: High School diploma or equivalent. One year of experience in medical office, registration or collections. Ability to read and comprehend instructions. Ability to add, subtract, multiply, and divide. Ability to apply common sense understanding to carry out instructions furnished in written and oral form. Ability to deal with problems involving several variables in standardized situations. Professional Maturity, Responsible, Dependable, Flexibility, Intelligence, Energetic and Organized. Computer Skills: Intermediate computer skills Physical Requirements: Continuous sitting. Frequent use of computer (repetitive fine hand manipulation). Occasional bending and twisting of neck and back, standing and/or walking, lifting/carrying of items up to 25 lbs.
    $28k-33k yearly est. 13d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Baytown, TX?

The average patient service representative in Baytown, TX earns between $26,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Baytown, TX

$31,000
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