Patient service representative jobs in Beaverton, OR - 441 jobs

**WE DO URGENT CARE DIFFERENTLY - Come See How!** At AFC Urgent Care - Portland, we're redefining what healthcare feels like-for patients and for the people who make it happen. We move fast, work smart, and support each other every step of the way. We're a tight-knit team that gets the job done and has fun doing it! As we continue to grow, we're looking for a Medical Front Desk Receptionist to be the welcoming face of our clinic. If you're highly organized, great with people, and ready to make a meaningful impact from the moment patients walk through the door, this could be the right fit for you. WHY YOU'LL LOVE IT HERE A Culture That Actually Cares: teammates who've got your back, leaders who listen, and zero bureaucracy. We believe in collaboration, not competition! Team Performance Bonus: when the clinic thrives, you share in the success! Monthly performance bonuses = more than just a pat on the back Learn. Grow. Level Up: want to expand your skills? We offer a Medical Assistant Apprenticeship Program - paid for by us if you're ready to grow! WHAT YOU'LL DO As the go-to person at the front desk, you'll be a key part of creating a smooth, welcoming experience for every patient who walks through our doors. Your day will be full of variety, meaningful interactions, and the kind of fast-paced environment that keeps things exciting. Here's what you'll take on: Welcome patients with a warm, friendly attitude that sets the tone for their entire visit Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager SCHEDULES THAT WORK FOR LIFE Full-Time ~36-40 hours/week. Set shifts = no guessing game Currently looking to fill back half of the week position: Back Half Team: Wed 1p-7p | Thu-Fri 8a-7p | Sat 9a-6p Plus just one on-call shift per month (and you get to choose the day!) LOCATION AFC Urgent Care - NE Portland 6633 NE Sandy Blvd Portland, OR, 97213 WHAT WE'RE LOOKING FOR We want driven, friendly, and detail-oriented Medical Receptionists who bring positive energy and put patients first. Must also be calm under pressure, thrive in a fast-paced setting and be willing to wear multiple hats. You'll Need: At least 1 year of people-facing customer service experience, required At least 1 year of experience with medical administrative duties, preferred Solid computer skills and comfortable learning new systems Knowledge of medical terminology is a big plus PAY & PERKS $20-24/hr (based on experience) Monthly team performance bonuses Free healthcare for you and your family through AFC 401(k) with 3% employer match after 1 year 3 weeks of paid time off On-the-job growth & training opportunities Supportive, non-toxic work culture that celebrates wins! OUR CORE VALUES Commitment - Commitments are clearly made and met Health - Healthy living for everyone is promoted through sustainable and responsible behaviors Excellence - Excellence in everything we do Celebrate - Celebrate wins - both small and large Trust - Trust builds teamwork through vulnerability and respect READY TO APPLY? If you want to grow your medical career while being part of something real, apply now and let's chat! SAFETY & WELLBEING Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings. EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

RAYUS now offers DailyPay! Work today, get paid today! is $18.28-$24.78 based on direct and relevant experience. RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be rresponsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

The Front Desk Specialist & Behavioral Health Milieu Coordinator plays a dual role in supporting both Behavioral Health (BH) and Assertive Community Treatment (ACT) program operations. This position provides trauma-informed, patient-centered customer service at the front desk, coordinates clinic flow, supports crisis response, and maintains a safe, therapeutic milieu for clients accessing behavioral health services. The role serves as a central communication hub among clinical staff, ACT team members, and clients, ensuring smooth access to care, efficient scheduling, and real-time support for individuals with complex behavioral health needs. This position interacts daily with individuals experiencing mental health crises, substance use disorders, houselessness, and high social complexity, requiring strong de-escalation skills, a calm presence, empathy, and firm boundary-setting. Essential Duties Milieu coordination and Client Support * Maintain a safe, welcoming, and therapeutic environment in the Behavioral Health waiting and common areas. * Provide supportive engagement, rapport-building, and basic needs assistance (e.g., water, orientation to space). * Monitor client behavior for safety concerns; promptly notify clinical staff of escalations or risk indicators. * Use trauma-informed de-escalation techniques and follow crisis response protocols in collaboration with licensed providers and ACT clinicians. * Assist clients in navigating services, including Behavioral Health, Medical, SUD services, ACT, and social services. * Support ACT clients with drop-in needs such as appointment reminders, care coordination, and communication with ACT team members. * Assist with transitions between services, escort clients when necessary, and support mobility or accessibility needs. Front Desk and Administrative Support * Serve as the first point of contact for BH and ACT patients via phone, walk-ins, and scheduled appointments. * Check in clients using the electronic health record scheduling system; confirm demographics, insurance, consents, and required documentation. * Answer the phone. * Coordinate with staff to ensure accurate scheduling of appointments. Other Duties * Support organizational initiatives, emergency-response efforts, and quality-improvement projects. * Perform other duties as assigned.

You are the first face patients see - setting the tone for a welcoming and positive experience. Simply put, you are the face of Legacy. As we work to fulfill our mission of making life better for others, we need compassionate and capable individuals to guide patients through every step of their healthcare journey. As a Patient Access Representative, you'll use your strong communication and interpersonal skills to collect insurance and other essential information, assist patients and families in understanding their financial responsibilities, collect co-payments, and ensure required legal documentation is obtained for state and federal compliance. Your attention to detail in creating accurate medical and financial records will make a meaningful difference for both patients and our medical teams. Responsibilities The Patient Access Representative serves as the primary non-clinical contact for all hospital-based patient visits. Responsibilities include: Greeting, registering, checking in, and admitting patients according to scope and service line. Collecting patient demographics, identifying medical providers involved in care, and documenting medical decision-makers. Verifying insurance coverage and benefits, and determining patient financial responsibilities. Assisting patients and families in understanding active insurance coverage and providing guidance on accessing financial and insurance resources. Offering self-pay information and applicable discounts. Collecting copayments, coinsurances, deposits, and payments as appropriate. Collaborating with Revenue Cycle departments and hospital units to ensure accurate medical and financial records. Collecting and submitting required legal documentation to meet State and Federal compliance regulations. Qualifications Education: High School diploma or equivalent required. Two years college education including satisfactory completion of college level Health Records coursework preferred. Experience: A minimum of one year of healthcare experience or equivalent education in at least one of the following areas required: Patient Access, Medical Records/Health Information or applicable clerical support experience. Six months customer service experience required. Previous registrar and third-party payor experience preferred. An understanding of health plan and benefit structures preferred. Skills: Effective written and verbal communication skills. Critical thinking and problem-solving skills required. Ability to work efficiently with minimal supervision, exercising independent judgment within stated guidelines. Demonstrated effective interpersonal skills which promote cooperation and teamwork. Ability to withstand varying job pressures and organize/prioritize related job tasks. Ability to perform multiple tasks at the same time. Excellent public relations skills and demonstrated ability to communicate in calm, succinct, business-like manner. Ability to deal with people in emergent and/or stressful situations. Ability to identify alternative means of communication as needed. Ability to adapt to change. Keyboard skills and ability to navigate electronic systems applicable to job functions. Ability to maneuver through several applications including electronic medical records, Microsoft Office applications, different software, website, and databases. Demonstrated understanding of complex collection issues. Demonstrated knowledge of multi-payor systems, and understanding and applying e-coverage results preferred. Demonstrated knowledge of billing/collection, past balances, deposits and knowing State and Federal rules and regulations preferred. Ability to understand and adhere to EMTALA (Emergency Medical Treatment and Labor Act) guidelines. Able to communicate patient financial communication, offer financial aid services, educating patients on eligibility and in and out of network status. Ability to enroll patients into Presumptive Medicaid services - which entails a detailed questionnaire with the patient to determine eligibility Knowledge of medical terminology. Pay Range USD $21.88 - USD $31.27 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

--------------------------------------------------------------- This position is responsible for scheduling Primary Care patient visits (in home, virtual, and telephone) for new and existing patients. Primary responsibilities include receiving and processing new patient referrals, scheduling patient appointments, and patient or caregiver communication. Other duties include maintaining patient and internal documentation, providing information to potential patients, and starting patient charts. NOTE: This position is mostly remote with the need to go into the office on occasion. Estimated Hiring Range: $22.82 - $27.89 Bonus Target: Bonus - SIP Target, 5% Annual Current CareOregon Employees: Please use the internal Workday site to submit an application for this job. --------------------------------------------------------------- Essential Responsibilities Patient Referrals Receive and process incoming referrals including: Ensure intake forms are complete Confirm service address is within Housecall Providers area Check insurance contracts with Housecall Providers (in collaboration with billing department if required) Determine patient appropriateness for services (in collaboration with clinician/supervisor if required) Request and ensure arrival of medical records Mail or fax intake forms, as requested. Assign patients to appropriate wait list and manage wait list and encounter list including: Communicating with patients and families and/or referral source to support excellent customer service and update requests Identify people to be present at initial visit Notify all required parties of pending admission Patient Charts Create and enter information in the electronic medical record, assuring accuracy, completeness and compliance with policies and procedures. Maintain and assist with documenting all patients' interactions and support activities. Appointment Scheduling Work collaboratively with providers, patients and caregivers, and other Housecall Providers staff to schedule patients based on clinical need and provider availability. Maintain an accurate record of planned appointments. Arrange family and/or caregiver attendance at appointments and interpreters, as required. Communication Receive and respond to in-coming calls regarding questions for potential new patients. Work collaboratively with internal and external teams to ensure excellent communication and continuity of care. Direct information including complaints and clinical information to other staff members as relevant. Maintain and assist with documenting all patients' interactions and support activities. Essential Department and Organizational Functions Maintain patient/family and staff confidentiality in compliance with HIPAA laws. Practice within the scope of license, certification or registration, where applicable, and as required by law and regulation. Develop and maintain professional boundaries with all patients/family/caregivers. Maintain agreed upon work schedule and meet deadlines for completion of work. Serve as an ambassador for CareOregon and Housecall Providers at all times. Demonstrates cooperation and teamwork and maintains collaborative relationships with all levels of staff and community partners. Participate in orientation of new employees, volunteers or students seeking experience, as requested. Attend staff and mandatory in-services meetings, as required. Participate in ongoing education and assume responsibility for updating professional skills Familiar and comfortable with a person-centered approach to communication, education and care planning. Maintain patient and personal safety regarding occupational health and safety and participates in safety program, as requested. Participates in performance improvement efforts to continually assess and improve quality of care, as requested. Provide back up for other intake and scheduling specialists, as required. Perform other duties, as assigned. Experience and/or Education Required Minimum 3 years' experience in some aspect of the medical field, including experience with medical records system Preferred Experience in a primary care clinic, home health, or hospice setting Minimum 1 year' experience in customer service Knowledge, Skills and Abilities Required Knowledge Knowledge of medical terminology Detailed understanding of electronic medical record systems and the ability to integrate updates to those workflows on a regular basis Knowledge of HIPAA privacy rules and regulations Skills and Abilities Strong computer skills, including working knowledge of Microsoft Office system Excellent customer service skills, including the ability to interact professionally, patiently, and courteously with staff, patients, families and vendors over the phone and in person Excellent interpersonal skills Ability to work both independently and collaboratively Ability to take initiative and utilize innovative techniques and ingenuity Ability to interact with various departments throughout the organization Ability to prioritize tasks, manage telephone calls with a professional demeanor, problem solve, to stay focused and be organized, and work well to meet deadlines Ability to use good judgment, personal initiative and discretion to perform job responsibilities Ability to adhere to organizational standards, policies and procedures Ability to work flexible hours, if needed Ability to work effectively with diverse individuals and groups Ability to learn, focus, understand, and evaluate information and determine appropriate actions Ability to accept direction and feedback, as well as tolerate and manage stress Ability to sit, see, read, hear, speak clearly, and perform repetitive finger and wrist movement for at least 6 hours/day Ability to lift, carry, stand, walk, bend, and/or pinch small objects for at least 3 hours/day Working Conditions Work Environment(s): ☒ Indoor/Office ☐ Community ☐ Facilities/Security ☐ Outdoor Exposure Member/Patient Facing: ☐ No ☒ Telephonic ☐ In Person Hazards: May include, but not limited to, physical and ergonomic hazards. Equipment: General office equipment Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used. Work Location: Work from home Schedule: Ability to work flexible hours, if needed We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. Housecall Providers offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information. We are an equal opportunity employer Housecall Providers is an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Join Snapscale as an Associate Patient Care Coordinator, where you'll play a crucial role in ensuring seamless patient experiences and support within our healthcare team. Responsibilities: Coordinate and schedule patient appointments and follow-ups. Communicate effectively with patients regarding their care plans. Maintain accurate and up-to-date patient records and documentation. Assist in managing patient inquiries and resolving issues promptly. Collaborate with healthcare professionals to ensure comprehensive patient care. Minimum of 2 years of experience in a healthcare setting. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficiency in using healthcare management software. Ability to work effectively in a team-oriented environment. Attention to detail and problem-solving skills.

Patient Care Coordinator - Epion Aesthetics & Wellness (Hillsboro, OR) Are you passionate about aesthetics, wellness, and delivering exceptional client care? Epion Aesthetics & Wellness is seeking a warm, professional, and detail-oriented Patient Care Coordinator to join our team! About Us: At Epion, we deliver a luxury experience that goes beyond aesthetics. Our culture is rooted in genuine connection, personalized care, and treating every client like family. We lead with compassion, professionalism, and a commitment to ongoing education-making sure each treatment is backed by both science and soul. Key Responsibilities: Welcome clients and guide them through check-in, check-out, and treatment flow Answer phones, respond to inquiries, and maintain timely, professional communication Manage the schedule efficiently for multiple providers using EMR software (Aesthetic Record) Educate patients on services, memberships, promotions, and pre/post-treatment instructions Process payments and maintain financial accuracy Support clinic cleanliness, treatment room prep, and inventory tracking Represent the Epion brand with grace and consistency Growth opportunities to Clinic Manager Ideal Candidate: Compassionate, empathetic, and genuinely cares about people's well-being Client-centered and focused on making patients feel safe, valued, and empowered Detail-oriented with an artistic eye-appreciates the art and science behind beauty Professional, polished, and confident with strong boundaries Eager to learn, grow, and stay on top of new technologies and techniques Team player with a growth mindset-no drama, no ego, lifts others up Trustworthy, ethical, and upholds the highest standards of integrity and safety Qualifications: Excellent interpersonal, organizational, and multitasking skills Tech-savvy and proficient in scheduling software (Aesthetic Record) Professional appearance and demeanor Passion for aesthetics, wellness, and client care Health & wellness experience required Schedule: Part-Time: Wednesday-Friday 9am-5pm, Saturday 9am-2pm Compensation: Part-time, hourly based upon experience Location: Hillsboro, OR (also serving Beaverton, Portland, Lake Oswego, Clackamas) Career Advancement: Opportunities for growth and continued education

We have an ongoing review of applicants and onboarding a few times each year, based on the needs of programs. We do not have a regular cycle of hiring. The next hiring phase is planned for March/April of 2026. This position works primarily in the Mark Richardson Interprofessional Simulation Center (MRISC) in the Robertson Life Sciences Building (RLSB), which is a 20,000 square foot facility. This position partners with the following including the undergraduate Medical Education programs; administers MMI's, OSCE's, CSAs, CPX, Physical Exam's, IPE training and all other standardized clinical teaching and simulation experiences within the four-year medical school curriculum. The SP depicts patients and provides feedback to our learners. In our inter-professional facility this position is also instrumental in the integration of Advanced Practice Nursing and other programs that are integrating SPs, simulation and our AV "SimCapture" technologies. This position will work in collaboration with other simulation partners across the university and hospital departments including Medicine, Physician's Assistant, Nursing, Dentistry, and the College of Pharmacy. Function/Duties of Position This position is under the direct supervision of the OHSU Senior SP Trainer and in partnership with the MRISC Operations Director. The duties include: portrayal of various clinical roles for educational purposes; help set up and put away the supplies for OHSU Simulation activities for faculty and student use; participate in simulation scenarios and OSCEs as an actor or in assisting to check students off of competencies. Help with other projects that facilitate learning activities for OHSU Simulation. Required Qualifications * The primary skills required for this position are an organizational skills, flexibility, and willingness to get the job done. * Experience in an academic environment. * 2 years of actor or standardized patient work. * A qualified candidate will be flexible, organized and willing to get the job done. * Must be able to perform the essential functions of the position with or without accommodation. Preferred Qualifications * Knowledge of healthcare terminology and skills equipment, computer and educational software. * Experience in an academic/teaching hospital. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

We have an ongoing review of applicants and onboarding a few times each year, based on the needs of programs. We do not have a regular cycle of hiring. The next hiring phase is planned for March/April of 2026. This position works primarily in the Mark Richardson Interprofessional Simulation Center (MRISC) in the Robertson Life Sciences Building (RLSB), which is a 20,000 square foot facility. This position partners with the following including the undergraduate Medical Education programs; administers MMI's, OSCE's, CSAs, CPX, Physical Exam's, IPE training and all other standardized clinical teaching and simulation experiences within the four-year medical school curriculum. The SP depicts patients and provides feedback to our learners. In our inter-professional facility this position is also instrumental in the integration of Advanced Practice Nursing and other programs that are integrating SPs, simulation and our AV “SimCapture” technologies. This position will work in collaboration with other simulation partners across the university and hospital departments including Medicine, Physician's Assistant, Nursing, Dentistry, and the College of Pharmacy. Function/Duties of Position This position is under the direct supervision of the OHSU Senior SP Trainer and in partnership with the MRISC Operations Director. The duties include: portrayal of various clinical roles for educational purposes; help set up and put away the supplies for OHSU Simulation activities for faculty and student use; participate in simulation scenarios and OSCEs as an actor or in assisting to check students off of competencies. Help with other projects that facilitate learning activities for OHSU Simulation. Required Qualifications The primary skills required for this position are an organizational skills, flexibility, and willingness to get the job done. Experience in an academic environment. 2 years of actor or standardized patient work. A qualified candidate will be flexible, organized and willing to get the job done. Must be able to perform the essential functions of the position with or without accommodation. Preferred Qualifications Knowledge of healthcare terminology and skills equipment, computer and educational software. Experience in an academic/teaching hospital. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

Patient Access Representative I (ON-CALL) Job Number: 1320825 Posting Date: Dec 4, 2024, 10:14:06 PM Description Job Summary: The Patient Access Representative I is a unique role within the Kaiser Permanente Health System environment. The Patient Access Representative I welcomes the patient into the care delivery setting and initiates the administrative systems that will lay the groundwork for the patients clinical care as well as the financial documentation. The Patient Access Representative I is responsible for ensuring a complete and accurate Patient admission/registration. Responsibilities include but are not limited to: collecting pertinent registration data, performing functions such as limited insurance eligibility and benefits verification, point of service cash collection, based on established manual or technological protocols, and completion of documentation necessary for the expedient registration/ admission of Patients according to organizational policy and procedures and federal/state/regulatory requirements. Obtaining inpatient bed assignments and processes inpatient admission, including direct admit, to include following patient identification protocols and completion of necessary documentation. Refers patients to Financial Counselors for Medical Financial Assistance. Answers and/or refers questions received from patients, visitors, staff as appropriate. Performs various related cash handling procedures per SOX control regulations. This position acts as an ambassador to ensure a patient friendly experience. The Patient Access Representative I has knowledge of state and federal regulations governing patient healthcare encounters and assures compliance. The Patient Access Representative I facilitates the patient and family care experience and aids them in understanding the Kaiser Permanente Healthcare System facilities and routines. The Patient Access Representative I works closely with both the financial team (Patient Business Services and the payor(s)) and the clinical team (nursing, physicians, hospital supervisors, etc) to ensure the optimum patient experience, accurate registration, maximum cash flow and reimbursements for the system. This position is an intermediate level position that requires a professional service-oriented individual with strong organizational skills working under limited supervision. The work environment at times can be stressful, pressured, or hostile. This position works on the front line with constant patient interaction in high volume registration areas and the Emergency Departments. Work situations are varied and require an individual with the ability to respond to patients and families with compassion, respect, and understanding. This position requires strong organization skills, prioritization, good judgment, diplomacy, and independent thinking. Internal contacts include physicians, staff and management throughout the organization, including, but not limited to, Patient Business Services, Patient Access Representative II and III, Utilization Management, Patient Flow Coordinators/HAS, and Health Information Management. External contacts include patients, families, community physicians, and outside organizations such as representatives from government agencies and allied hospitals. Independent decision-making is required in daily routine functions. Major decisions are subject to review and approval. Staff members in this position may perform all, or a combination of the duties described depending upon their assigned work area and the specific needs of the department.Essential Responsibilities: Registration: Greets and registers patients for various medical services in the hospital setting potentially in a 24 hour, 7 day a week environment and in a highly active fast paced setting such as the Emergency department. Pre-registers patients where applicable. Completes comprehensive bedside or telephone interviews with Patient, relative, or their representative to obtain pertinent demographic information, insurance data and/or third party liability information. Performs minimal eligibility verification and resolves discrepancies as able or defers to appropriate resource, identifies need for financial assistance recommendation and application, referring to the Financial Counselor where necessary. Verifies the patient demographic and insurance information with the patient consistent with CMS regulations, the National Registration Standards and regional policies. Verifies members eligibility and benefits from identified insurance plan(s) prior to or upon admission to the hospital, using computer based verification programs, as available. Uses problem-solving skills to verify patient identification through patient name, spouse names, SSN, DOB and address in order to identify and minimize duplicate medical records. Interview patient to obtain/determine appropriate insurance carrier and identifies, verifies, and inputs Other Coverage Information (OCI), primary, secondary, and tertiary payers for services provided. Performs registration function for all patient class and clinical services.Revenue Collection: Determines and collects cost-shares, and partial payments for services to be received. Enter/verify payments in the computer, close cash drawers, count currency, checks, and credit card payments at the end of each shift, and create deposits per cash handling policies. Provides patient liability information and collects the point of service cash from patients based on guidelines and/or systems provided by the department, including but not limited to: co-payments, deductibles, co-insurance, deposits, outstanding balances. Communicate to the patient the Northwests policy on payment of services or prepayment when significant patient liabilities are identified. Refers, as appropriate, to financial counselors. Interacts with Patient Business Services/Membership Services personnel regarding status of accounts as necessary to respond to questions/concerns related to registration requirements. Documents all activity pertaining to patients account in the system.Appointing: May schedule and/or cancel right type of appointment based on members needs and regional protocol. If applicable, makes return appointments.Regulatory/Organizational Compliance: Completes regulatory or policy required forms, to include payor requirements such as Medicare, L & I requirements and some commercial payors, and obtains all necessary signatures via mail, pre-admit, pre-op visit or upon admission/ registration. Makes copies of patient identification, insurance information and other related forms and documents, electronically scan capture where appropriate. Understands and adheres to the rules and regulations of Medicare, Medicaid, Managed Care and Commercial payers regarding referrals, preauthorization and pre-certification requirements. Is knowledgeable and maintains compliance with CMS by accurately completing Medicare Secondary Payer screening information to determine primary payor. Receives physician orders and, if applicable, performs medical necessity check using automated system. Interprets basic healthcare systems regulations and policies for patients and patient families consistent with the defined scope of work. Knowledge of MOAB training requirements for managing aggressive behavior. Maintains an understanding of HIPAA privacy and security regulations with respect to Patient confidentiality and regulations that govern system use for patient registration requirements. Understands and adheres to EMTALA regulations and the relevance for patient registration and patient liability collection in the Emergency Department.General Services: Stocks appropriate forms and supplies; takes out used supplies. Demonstrating responsibility in handling supplies and equipment in a cost-effective manner and according to standards such as policies, procedures, and infection control guidelines. Assist patients by providing specialty phone numbers, facility directions and office layouts; directing to other departments and administrative services for further information, for example (but not limited to) Membership Services, Dental and Pharmacy. Escorting patients to area of service. Initiates safekeeping and return of Patients valuables in accordance to hospital policy when required. Provides information assistance to Patients, visitors, and the public regarding general hospital policies and procedures. Interacts with patients physician regarding status of hospital account/registration issues and refers as needed. Provides patients demographic information/insurance plan updates to physician offices or other medical services, such as EMT services where appropriate. Responsible for maintaining records during system downtime and performs recovery processes. Maintains accurate statistical records of departmental activities as needed, for data gathering within the UBT work teams. Performs all other duties as assigned consistent with . Qualifications Basic Qualifications: Experience Minimum one (1) year of healthcare financial AND minimum one (1) year of office environment customer service OR Minimum two (2) years of post high school related education OR combination of education and experience.Per the National Agreement, current KP Coalition employees have this experience requirement waived. Education High School Diploma or General Education Development (GED) required. License, Certification, Registration Basic Life Support Medical Terminology Certification Additional Requirements: Must obtain training and Medical Terminology certificate within 180 days if existing Patient Access Employee or has proof of completed Medical Terminology course, outside applicant must have upon hire.Obtains training and becomes CPR Certification within 30 days if existing Patient Access Employee or has proof of current CPR Certification, outside applicant must have upon hire. Excellent communication skills with all types of individuals.Excellent organizational and written skills, flexibility and ability to switch tasks frequently.Ability to type minimum 35 wpm with above average accuracy.Previous experience with cash handling required.Ability to operate CRT, IBM compatible PC, Windows, such as MS Word/Excel, copier, fax, phone, and headset.Job requires continuous reading skills and the ability to handle a heavy volume of work.Working knowledge of basic medical terminology, diagnostic related groupings, diagnosis and common procedure terminology to determine benefits and estimate service cost.Knowledge of Medicaid, Medicare, and other government and insurance/payor requirements.Knowledge of basic State and Federal regulations governing healthcare encounters, such as HIPAA, State workers compensation, third party liability for accidents, EMTALA and etc.Knowledge of and skill in the use of automated Patient care systems for admissions, registration, and basic medical records functions (registration systems).Knowledge of basic state and federal regulations regarding funding resources.Knowledge of organizations and/or facility based billing systems.Knowledge of department procedures and established confidentiality policies. Knowledge of communication techniques with ability to listen actively and respond to fellow employees/customers in a timely, competent manner both verbally and non-verbally. Preferred Qualifications: Obtains training to become a Certified Healthcare Access Associate by the National Association of Healthcare Access Management within 180 days of employment preferred.Previous experience with EPIC applications preferred.Previous hospital or ambulatory clinic registration experience.Certification by HFMA or NAHAM preferred.One (1) year of higher education preferred.Primary Location: Oregon-Hillsboro-Westside Hospital Regular Scheduled Hours: 1 Shift: Variable Working Days: Mon, Tue, Wed, Thu, Fri, Sat, Sun, Variable Start Time: 12:01 AM End Time: 11:59 AM Job Schedule: Call-in/On-Call Job Type: Standard Employee Status: Regular Job Level: Entry Level Job Category: Customer Services Public Department Name: Westside Specialty MOB - Admitting - 1008 Travel: No Employee Group: W06|SEIU|Local 49 Posting Salary Low : 27.42 Posting Salary High: 33.29 Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.Click here for Important Additional Job Requirements. Share this job with a friend You may also share this job description with a friend by email or social media. All the relevant details will be included in the message. Click the button labeled Share that is next to Submit.

We are a leading-edge medical laboratory testing company currently seeking a Patient Services Tech Specialist to join our team in Earth City, MO. . Job Description Blood collection by venipuncture and capillary technique from patients of all age groups Urine drug screen collections Paternity collections Breath/saliva alcohol testing LCM/Cyber Tools TestCup Pediatric Blood Collections Difficult draws (patients in various facilities) Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees Possess the ability and skills necessary to provide orientation and training Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. Operate personal computer Qualifications Requires a High School Diploma or equivalent with 2+ yrs Experience Phlebotomy Certification with 2+ yrs Experience Normally requires a Valid Driver's License, along with a clean driving record--willing to travel around the St. Louis area and surrounding cities Legal Authorization to Work in the US Additional Information Pay Rate: DOE 3+/- Month Contract Shift: Monday-Friday, dependant on location worked. Can be called as early as 4AM or 5AM about location to be worked that day. Hours could start as early as 7AM with end time as late as 9PM + every other Saturday. **Must be flexible

Hiring for our brand new, state of the art surgery center! Act as first point of contact for patients at the Surgery Center. Greet and admit patients. Assist and direct patients to appropriate areas and respond to questions from the patient and/or patient's family. Confirm, prepare, and process patient information for surgery. Process payment for services, and check patients out. Perform work with a focus on effective communication with the patient, coworkers, and the physician. Demonstrate cooperation with coworkers while striving to ensure the highest level of patient care and "customer service," representing EHN in a professional manner at all times. Supervisory Responsibilities This position does not have supervisory responsibility but will assist with orientation and training of new and/or less experienced employees. Primary Duties and Responsibilities * Receive and relay incoming calls. * Greet patients; provide World Class customer service by making patients feel welcome and exhibiting a genuine desire to assist patients; is helpful, attentive, and responsive; present a professional and respectful demeanor at all times. * Follow established procedures for checking patients into and out of the surgery center. * Assist patient with forms and ensure all patient information is accurate and updated in the electronic medical records system, including personal information, insurance coverage and carrier. * Answer patient questions regarding appointments, fees, copayments, and services provided; escalate questions as appropriate. * Collect co-payments, deductibles and other charges as needed. * Verify referrals and authorizations. * Perform cashier duties by following established procedures for processing and recording payments, per EHN Cash Handling Policy. * Prep charts for upcoming surgeries; ensure patient information is updated in EHR; act as custodian of paper charts. * Coordinate surgery appointments with surgery coordinators; communicate with surgery coordinator regarding appointment changes. * Provide clerical support to the ASC; prepare correspondence and reports under the direction of the ASC Director. * Attend in-service programs as required. * Participate in medical records audit. * Maintain a neat, clean, and orderly reception and waiting room area. * Demonstrate team values through cooperation and consideration of coworkers; foster goodwill among coworkers by providing assistance when needed and sharing information that helps others do their jobs; interact with tact, courtesy and diplomacy. * Effectively communicate with patients, coworkers, and doctors; share information appropriately and complete the communication circle with follow-up as needed; communicate in a positive, upbeat manner while refraining from complaining, gossiping, or engaging in conversations of a negative tone. * Protect confidential patient information and use good judgment in sharing patient information in a manner that is consistent with patient care and current laws and regulations, including HIPAA. * Adhere to all safety standards as established by company policy and OSHA requirements. * Perform work in compliance with company policy, department procedures and regulatory requirements, including State and Federal laws and regulations. Secondary Functions * Schedules or reschedules appointments. * Request, receive and transfer medical records to and from other EHN locations as necessary to ensure accurate and timely medical information is provided to ophthalmologists, optometrists, and technician. * Assist with patient discharge. * Perform various clerical functions as requested by ASC Director or Administrator and surgery center staff. * Other duties which may be necessary or desirable to serve the patient and support the success of the department or the company overall.

Job Description At Arrow Dental, LLC, we're passionate about helping you on your journey to be better. We are currently seeking a full-time Patient Care Coordinator in our Dental Clinic located in Salem, Oregon. This position is responsible for administering the day-to-day activities of the business office, including maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system. Clinic hours Monday-Thursday 7:30am-5:30pm Arrow Dental primarily serves Medicaid patients. This is to help the community with the large population of Medicaid members that either became Medicaid eligible due to the Affordable Care Act (ACA), or the expansion population that was previously enrolled on the Standard plan and rolled into the Plus plan effective January 1, 2014. Benefits: Competitive pay, retention bonuses Medical, Dental, Life Insurance, and Employee Assistant Program PTO and paid company holidays 401k and FSA Annual clothing allowance Pay Range: $21.80 to $26.92 per hour (depending on experience) Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range. Primary Functions: Complete day-to-day operations of dental office Open and close dental office according to office protocol Review the office for neat, professional appearance and make necessary changes Greet and welcome patients and visitors to the practice Help explain office policy to patients Collect payment from patients at time of treatment Make follow-up appointment as needed See that records are stored securely and handled in compliance with HIPAA privacy and security regulations Assist in the treatment room as needed Verify and update insurance information on all patients Submit treatment plans for predetermination of benefits when appropriate Coordinate patient referrals when necessary Prepare claims forms for patients with dental insurance Monitor inventory and order office supplies as needed Performs other duties as assigned Required Skills: High school diploma or equivalent 1- 2 years dental office experience preferred Knowledge of dental terminology, procedures and dental insurance Typing ability of 40 wpm net Computer proficiency with Microsoft Office applications, dental software experience helpful Ability to speak Spanish is highly desirable Strong organizational and detail orientation skills Strong verbal, written, and interpersonal communication skills Ability to work well under pressure work with frequent interruptions and shifting priorities Participate effectively as a team player Ability to come into work on time and on a daily basis Maintain confidentiality and project a professional business image. Arrow Dental seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. Arrow Dental values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together.

Direct Hire Legal Accounting | AP/AR | Billing Join a collaborative and detail-oriented team where accuracy, integrity, and efficiency are valued every day. This position plays a key role in managing client billing, receivables, payables, payroll, and general accounting operations to ensure the firm's financial records remain precise and compliant. You'll work closely with attorneys, staff, and vendors to keep financial processes running smoothly and provide exceptional client service. LOCATION: Portland, OR SALARY: $90-110k/yr. DOE SCHEDULE: Full-time, Monday-Friday WHY YOU'LL LOVE THIS ROLE Supportive and professional work environment focused on teamwork and accountability. Opportunity to work across multiple areas of accounting and gain well-rounded experience. Competitive compensation and benefits package. Direct impact on firm operations through accurate financial management. KEY RESPONSIBILITIES Manage the complete billing cycle-from time entry and prebill review to final invoice preparation-to ensure accuracy and timely delivery. Process client payments, trust transactions, and vendor invoices while maintaining precise financial records. Reconcile accounts and prepare general ledger entries, supporting accurate month-end and year-end closings. Oversee payroll processing and compliance reporting, ensuring adherence to firm policies and regulatory requirements. WHAT WE'RE LOOKING FOR Minimum of 5 years of accounting or finance experience, ideally within a law firm environment. Proficiency with accounting and billing software; advanced Excel skills required. Strong attention to detail, organization, and accuracy in all work. Effective communicator with excellent problem-solving and analytical abilities. Demonstrated ability to prioritize tasks and work both independently and collaboratively. PHYSICAL REQUIREMENTS This position operates primarily in a professional office environment, requiring extended periods of sitting, computer use, and occasional lifting of files or office materials up to 20 pounds. The role involves frequent interaction with team members and clients in a standard business setting with moderate noise levels. DIVERSITY, EQUITY, AND INCLUSION STATEMENT We are committed to fostering an inclusive workplace that welcomes diverse candidates. All qualified applicants will be considered regardless of background, identity, or status. This position is offered through the Legal Northwest Branch of NW Staffing Resources. When applying through nwstaffing.com, please click “Apply Here” and select the Legal Northwest Branch for immediate consideration. Or contact our office directly at 503.242.2514 to speak with a Recruiter. Job ID# 140193 For more information regarding our company and employee benefits please click on the links below. About Legal Northwest | NW Staffing Resources NW Staffing Employee Benefits

The Patient Relations Representative (PRR) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year customer service experience or, + Successful completion of Providence internship. Preferred Qualifications: + 1 year - Medical office or health care experience. + Basic experience with electronic medical records and/or computerized billing systems. + Medical terminology experience. + Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience. Why Join Providence ? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 405969 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 5011 PMG N IC TANASB Address: OR Hillsboro 10670 NE CORNELL RD STE 300 Work Location: Tanasbourne Medical Plaza-Hillsboro Workplace Type: On-site Pay Range: $19.40 - $29.08 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Willamette Medical Valley Patient Access Representative Full Time: PRN *ONLY AS NEEDED* Collects patient demographic, insurance, and financial information for outpatient services and inpatient admissions. Verifies benefits, obtains authorizations as needed, and collects co-pays/deductibles at the point of service to efficiently expedite the admitting process. Provides a positive first impression of the facility. Reports to the Director or Manager of Department. Reports to: Assistant Director of Patient Registration Essential Functions: Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy, assigning medical record number if appropriate. Distributes and explains forms, documents, and educational handouts to patients or family members, ensures all necessary signatures are obtained for treatment. Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions. Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement. Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up. Researches the patients visit history to ensure compliance with third party payer requirements, completing appropriate documentation as applicable. Collects co-pays and other funds from patients based upon established criteria. Checks supplies and stocks supplies as needed. Serves as back-up for other functional areas. Performs other duties as assigned. Minimum Qualifications: High school diploma or equivalent - Required (or equivalent Required or 3 years of directly related experience may be substituted for the required education). Billing or collection experience preferred. Effective English communication (read, write, speak, and understand). Ability to complete the Skills Competency Checklist within 90 days of hire. Computer experience required. Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment. Knowledge of medical terminology strongly preferred. Ability to operate standard office equipment, including but not limited to, computer, printer, copier, fax, calculator. Time management and organizational skills. Why Choose Us: · Health (Medical, Dental, Vision) and 401K Benefits for full-time employees · Competitive Paid Time Off / Extended Illness Bank package for full-time employees · Employee Assistance Program - mental, physical, and financial wellness assistance · Tuition Reimbursement/Assistance for qualified applicants · Professional Development and Growth Opportunities · And much more… EEOC Statement: Willamette Valley Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or

Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improvement and CQI activities Qualifications Ability to read, write and speak English required (additional languages a plus). Effective interpersonal skills. Analytical ability for numbers and situations. Ability to type 40 wpm. Familiarity with medical billing; managed care and other medical insurance. Previous office experience or training with exposure to keyboard, computer and other office equipment required, preferably in a medical setting. Previous experience or training in customer service required. Associate Degree in business or related field preferred Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 81 Highland Avenue Scheduled Weekly Hours 8 Employee Type Regular Work Shift Evening (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Patient Relations Representative (PRR) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year customer service experience, or + Successful completion of Providence internship. Preferred Qualifications: + 1 year - Medical office or health care experience. + Basic experience with electronic medical records and/or computerized billing systems. + Medical terminology experience. + Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 411077 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Part time Job Shift: Day Career Track: Admin Support Department: 5011 PMG N IC SCHOLLS Address: OR Tigard 12442 SW Scholls Ferry Work Location: Scholls Medical Plaza Tigard-Tigard Workplace Type: On-site Pay Range: $19.40 - $29.08 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.