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Patient service representative jobs in Billings, MT - 66 jobs

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  • Surgery Scheduler - Neurosurgery (1.0 FTE)

    Billings Clinic 4.5company rating

    Patient service representative job in Billings, MT

    You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community‑owned, not‑for‑profit, Physician‑led health system based in Billings with more than 4,700 employees, including over 550 physicians and non‑physician providers. Our integrated organization consists of a multi‑specialty group practice and a 304‑bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full‑ and part‑time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet ‑designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re‑designation process happens every four years. Click here to learn more! Pre‑Employment Requirements All new employees must complete several pre‑employment requirements prior to starting. Click here to learn more! NEUROSURGERY (BILLINGS CLINIC CLINIC) Shift: Day Employment Status: Full‑Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours every two weeks (Non‑Exempt) Starting Wage DOE: $17.25 - 21.56 The Surgery Scheduler is responsible for coordinating clerical and administrative support functions within the Neurosurgery Department. Appropriately interacts with physicians, patients, family and staff. Supports unit activities to ensure smooth functioning of the surgical process and assures the appropriate clinical and insurance information is collected for the surgery scheduled. Responsibilities include but are not limited to personal management to include personnel selection, orientation/training, scheduling, development/mentoring, performance appraisals, coaching and counseling, disciplinary actions, physician relationships, intradepartmental and interdepartmental activities, quality control and process improvement activities, regulatory compliance and fiscal control. Essential Job Functions Maintain a detailed knowledge of the OR information system's functionality and structure to ensure Neurosurgery Surgery Scheduling is seamless. Understand the implications of the data and how the data is utilized. Participate in maintaining the integrity of the system data. Develop and maintain records and files in an organized manner. Communicate appropriately with customers to identify concerns and issues, investigate and coordinate resolution of non‑routine problems. Initiate appropriate follow‑up to ensure that all matters requiring attention are addressed promptly and efficiently. Refer more complex problems to the Manager or Director as appropriate. Identify needs and set goals for own professional growth and development; meet all system/departmental educational requirements. Maintain competency in all organizational, departmental, and outside agency safety standards relevant to job performance. Design and produce documents, forms, reports and data graphs for projects and programs based on needs identified by the staff and/or leadership. Duties include data gathering, database extractions, and data analysis for various projects and preparation of a variety of reports and data graphs requiring independent judgment with minimal supervision. Provide routine administrative and secretarial support to the department staff including answering two incoming telephone lines and call coordination, surgery scheduling, and file management. Communicate appropriately with customers to identify concerns and issues, investigate and coordinate resolution of non‑routine problems. Initiate appropriate follow‑up to ensure that all matters requiring attention are addressed promptly and efficiently. Refer more complex problems to the Clinical Coordinators, Manager or Director as appropriate. Comprehensive Stroke Center Education Requirements. Required to complete 1 education hour annually for DNV Comprehensive Stroke Program requirements. Minimum Qualifications High School or GED Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not‑for‑profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi‑specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ******************************* Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process. Human Resources is located on the corner of North 29th and 8th Avenue North. Enter through the main entrance to the building and go to the lower level. Human Resources is located at the bottom of the main entrance staircase to the right. #J-18808-Ljbffr
    $17.3-21.6 hourly 19h ago
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  • Construction Management Representative

    Project Solutions Inc. 4.6company rating

    Patient service representative job in Billings, MT

    Job Description Period of Performance: Until June 2026. Salary Range: $80,000 to $95,000 DOE Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. Project/Position Overview: Exterior Rehabilitation of Fort Yellowstone Historic Housing Project Solutions Inc. is seeking an experienced Construction Management Representative for an exciting opportunity at Yellowstone National Park, SD. We are always looking for hard working professionals to join our diverse workforce and gain experience on a large variety of projects. This project will address the deterioration of the Fort Yellowstone Upper Mammoth Historic Housing exteriors on 6 buildings (the base scope: Buildings 4, 5, 6, 7, 8 and 9). Work includes, but is not limited to, replacing roof systems including underlayment, flashing, drip edges, roof finishes (metal, wood shingle, tile), cornices, fascia, trim gutters, and downspouts. The project will repair and refinish windows; install new storm windows; repair or replace front and rear porches to include steps and railing; repair or rebuild chimneys including the installation of chimney caps and support brackets; repair of damaged siding and trim; removal of lead paint; repainting of exterior finishes; and associated civil site work. All work will comply with the Secretary of the Interior's Standards for the Treatment of Historic Properties. Responsibilities and Duties: Provide technical assistance and support to CO during construction. Read, interpret and understand the construction contract plans and specifications Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site. Document issues encountered and problems experienced with the construction contractor. Review contractor's baseline and progress schedules. Draft project related correspondence for NPS to review and issuance Understand and document inspections during and post construction as well as mock-up inspections Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards. Deliver reports, reviews, evaluations, design work, etc. to CO. Review, analyze, and assist in preparing cost estimates Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up. Required Education, Knowledge and Skills: Education and professional qualifications related to construction, architecture, and engineering. 5+ years related Construction Management Experience. Minimum of OSHA 30-hour construction safety training. Knowledge and experience in historical preservation projects. Knowledge in construction practices including applicable building codes, applicable safety regulations (must have a minimum of Occupational Safety and Health Administration (OSHA) 30 hour construction safety training), cost breakdown estimating and negotiating, and technical writing. Knowledge of cost estimating with breakdown of labor, materials and equipment costs for proposed construction contract modifications. Ability to read and interpret plans, schedules, and other specifications. Written and verbal communication, problem-solving, and conflict resolution skills Knowledge of software including Microsoft Project, Word and Excel. Maintain a valid driver's license. Qualified applicant must be able to pass a background check. Ability to walk or climb on a daily basis to observe contract performance. Ability to communicate effectively with a diverse range of individuals. Ability to multi-task and prioritize in a fast-paced work environment. Ability to stand, stoop, kneel, bend, walk or climb daily to observe contract performance for prolonged periods of time. Must be able to physically operate a motor vehicle without danger to self or to others. Work outside the office involving strenuous activity and exposure to the elements for up to 10 hours per day, with weather varying from extreme heat to extreme cold and walking over rough, uneven surfaces. What Does PSI Offer You? Three options for medical plans plus dental and vision insurance offerings 24/7 healthcare access to telehealth services for your convenience HSA Company life insurance options for you and your family Short-term and long-term disability offerings PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs 401(k) with a 4% employer match Generous PTO, paid-federal holidays, and sick leave Always the opportunity for professional development The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change. Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets Powered by JazzHR XeCJaGMHwy
    $80k-95k yearly 4d ago
  • Patient Care Coordinator

    Bauer & Clausen Optometry

    Patient service representative job in Billings, MT

    Bauer & Clausen Optometry is one of Billings' best-kept secrets. Our mission is to provide complete, thorough, and innovative eye care for all ages. We focus on continually sharing ideas and looking for ways to improve in order to enhance both our patient and team experience. Don't have experience in the eyecare industry? That is okay! We provide paid on the job training to every employee regardless of experience level. Experience in the eyecare industry is not required. We focus on hiring the right fit for our team because we are confident that we can train the skills. Perks! We will champion your growth and help you acquire new skills and knowledge to benefit you both personally and professionally. The starting wages for a patient care coordinator ranges from $17.20-$18.65 per hour depending on experience in the eyecare industry. In addition, we offer the following benefits: Competitive compensation structure that allows for continued growth, along with structured opportunities for bonus pay Health Insurance with HSA Vision Benefits including complimentary eyewear for our employees and complimentary exams for our employees and their immediate family. Paid Training Paid Holidays and Personal Time Off Retirement Plan with Employer Contributions Four 10 Hour Shifts per Week (No Saturdays or Sundays!) Opportunity to Become Certified in your Field Employee Well Being Package Do you want to transform an industry? Do you enjoy NOT working weekends? Do you crave new challenges and find delight in wowing people? As a patient care coordinator, you are responsible for coordinating an amazing, patient-focused experience. Other responsibilities include: Check patients in and out for their appointments Locate and verify insurance benefits Invoice patients Schedule appointments and answer phones Train new contact lens wearers Guide patients throughout their visit in our office
    $17.2-18.7 hourly 60d+ ago
  • Hospital Based Patient Advocate

    Elevate Patient Financial Solution

    Patient service representative job in Billings, MT

    Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Billings, MT, with a Monday-Friday schedule from Monday-Friday; 8:00am-4:30pm or 8:00am-5:00pm. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer #IND123
    $30k-36k yearly est. 19h ago
  • Customer Service Representative

    Weeds Inc. 3.9company rating

    Patient service representative job in Billings, MT

    Full-Time| $18/hr + Commission Monday-Friday Some Saturdays Weed Man Billings is a locally owned company serving our community with pride. We're looking for a friendly, motivated Customer Service Representative to join our fast-paced, positive team. What You'll Do: Answer phones, emails, texts, and walk-in inquiries Assist customers with lawn care, mosquito control services, and snow removal Provide accurate quotes and maintain customer accounts Deliver exceptional service with a positive, team-first attitude What We're Looking For: 6+ months of customer service experience Strong communication and multitasking skills Basic Microsoft Office knowledge Sales experience is a plus (not required) Positive attitude and willingness to learn Pay & Perks: $18/hour + commission & bonuses Medical insurance (employer contribution) Dental & vision insurance (100% employer paid) SIMPLE IRA with company match Paid time off & major holidays Free lawn care & mosquito services Join a local company that values great service, teamwork, and growth. Apply today!
    $18 hourly Auto-Apply 5d ago
  • Spanish Bilingual Limited Service Customer Service Representative

    Maximus 4.3company rating

    Patient service representative job in Billings, MT

    Description & Requirements Maximus is seeking Spanish Bilingual Limited Service Customer Service Representative for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Spanish Bilingual Limited Service Customer Service Representative to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes. In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services. If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply! This is a remote role. The start date for this position is February 18, 2026. Why Maximus? •Starting pay: $18.00/hour Work/Life Balance Support - Flexibility tailored to your needs! • Competitive Compensation - Bonuses based on performance included! •Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. • Tuition Reimbursement - Invest in your ongoing education and development. • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. •Professional Development Opportunities: Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns. - Respond effectively to all forms of inbound and outbound contacts. - Process workflow documents, which include, income, identity, and other eligibility verification documents. - Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns. -Guide applicants through the Medicaid, SNAP, and TANF application processes. -Provide clear and accurate information about program eligibility criteria. -Ensure excellent customer service by addressing client concerns with patience and professionalism. -Document interactions notate applications, and work across multiple systems to process eligibility. -Maintain a high standard of confidentiality. Minimum Requirements - High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Must be able to read, write, and speak in English and Spanish. -High volume Call Center experience highly preferred. -Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred. -Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred. -Ability to work independently in a remote environment required. -Strong communication skills, both verbal and written required. -High level of empathy, especially when interacting with individuals in vulnerable situations preferred. -Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred. - Must be willing and able to start work on February 18th, 2026. - Must be willing and able to accept a limited-service position. - Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday. - Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday). - Residency in Eastern (EST) or Central (CST) time zones preferred. Home Office Requirements: - Internet speed of 25mbps or higher required (you can test this by going to ******************* -Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 18.46 Maximum Salary $ 18.46
    $18 hourly Easy Apply 4d ago
  • Part Time Medical Receptionist at Big Sky Diagnostic Imaging

    Matt Keane

    Patient service representative job in Billings, MT

    Job Description Big Sky Diagnostic Imaging in Billings, MT is looking for one part time receptionist to join our team. Our ideal candidate is self-driven, ambitious, and hard-working. Responsibilities Ā· Greet and welcome patients Ā· Guide patients through the check-in process assisting with paperwork and answering any questions they may have Ā· Answer and screen phone calls Ā· Organize and schedule appointments Ā· Process insurance claim requests Ā· Cash handling and payment processing Ā· Maintain office cleanliness and organization of resources Ā· Maintain confidentiality of all patient records Ā· Manage inventory of necessary office supplies and coordinate reordering Ā· Ensure the waiting room environment remains welcoming and full of snacks Ā· Uphold the positive reputation of our medical office by always treating visitors and callers in a friendly and professional manner Qualifications Ā· Excellent customer service skills and courteous phone manner Ā· Computer literacy. The ideal candidate will have experience using EHR systems, Microsoft office, and web-based applications. Ā· Friendly and compassionate disposition Ā· Excellent organizational and time management skills Ā· Strong interpersonal communication skills Ā· Ability to work independently or as part of a team Ā· Time-management and organizational skills This position will have a regular schedule, but flexible availability is required to help cover occasional business needs. We are looking forward to receiving your application. Thank you.
    $23k-29k yearly est. 16d ago
  • Patient Access Coordinator

    Hanger 3.9company rating

    Patient service representative job in Billings, MT

    Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? In this role, you'll play a pivotal role in ensuring a seamless experience for patients, staff, and referral sources by managing front office operations efficiently. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency. Your Impact Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area Patient Intake: Verify and update patient demographics and insurance details during check-in; handle walk-in registrations Financial Transactions: Collect patient payments, including deductibles, copays, and co-insurance at the front desk Appointment Scheduling: Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans. Patient Support: Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources. Administrative Assistance: Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information. Record Maintenance: Ensure accurate and complete electronic health records for all patients. Minimum Qualifications High school diploma or equivalent combination of education and experience required. Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred. Hanger will administer the Talent Sorter as part of the selection process Less than one year of customer service, administrative or related experience required. Experience in a receptionist position or experience with medical front office procedures preferred. Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures. Additional Success Factors Strong interpersonal, oral (including telephone) and written communication skills. Ability to key 30 words per minute with accuracy required. Ability to work with handicapped individuals. Understanding of Alpha filing system. Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred. Ability to use a computer, including Windows-based software and e-mail. Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc. Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. Keep the patient at the center of everything that you do, building lifelong trust. Foster open collaboration and constructive dialogue with everyone around you. Continuously innovate new solutions, influencing and responding to change. Focus on superior outcomes, and calibrate work processes for outstanding results. Our Investment in You Competitive Compensation Packages 8 Paid National Holidays & 4 additional Floating Holidays PTO that includes Vacation and Sick time Medical, Dental, and Vision Benefits 401k Savings and Retirement Plan Paid Parental Bonding Leave for New Parents Generous Employee Referral Bonus Program Mentorship Programs- Mentor and Mentee Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited. #ERF-HPO
    $27k-32k yearly est. Auto-Apply 38d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Patient service representative job in Billings, MT

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-35k yearly est. 3d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Patient service representative job in Billings, MT

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $28k-35k yearly est. 3d ago
  • Customer Service Representative - Billings, MT

    Kedia Corporation

    Patient service representative job in Billings, MT

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-35k yearly est. 60d+ ago
  • Customer Service Rep(07007) - 904 Main St

    Domino's Franchise

    Patient service representative job in Billings, MT

    Taking orders over phone and over counter face to face. Working in store to restock inventory and help with product preparation. Light cleaning duties. Must be 16 yrs of age Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Be no less than Sixteen (16) years of age. Ability to pass applicable Company background checks. Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders. Superb ability to multi-task Ability to function in a dynamic, fasted paced environment. Ability to adjust to changing priorities. Ability to enter orders using a computer keyboard or touch screen. Ability to take orders over the counter or phone. Ability to work independently and as part of a team. Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Additional Information Looking for energetic happy customer service oriented team members.
    $27k-35k yearly est. 9d ago
  • Customer Service Representative - State Farm Agent Team Member

    Karen Smith-State Farm Agent

    Patient service representative job in Billings, MT

    Job DescriptionBenefits: Dental insurance Health insurance Paid time off Vision insurance ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Karen Smith - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-35k yearly est. 31d ago
  • Customer Service Representative

    Border States Industries, Inc. 4.7company rating

    Patient service representative job in Billings, MT

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work. Billings, MT Application Deadline: Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active. Job Summary Supports the day-to-day operations of the Customer Service Team in promoting sales, obtaining orders and providing service to our customers. Obtains orders, provides customers timely follow-up on technical inquiries, maintains reports, actively participate in the marketing and sale of Border States' products and services, resolves customer billing problems, and provides input on product evaluations, code descriptions, inventory management, and pricing development. Responsibilities Essential Functions * Works closely with Border States' sales and marketing staff to meet and exceed Branch sales and gross profit objectives. * Obtains orders and provides proactive customer service sales and service functions including order entry, expediting, pricing, returns, coordinate deliveries and follow-up on customer inquiries, as required. * Provides timely follow-up on customer technical inquiries and requests. * Maintains Open Order Reports, Billing Block Reports and other reports deemed necessary on a consistent basis. * Actively participates in the marketing and sale of Border States' products and services. * Consistently provides responsive, quality service to meet and exceed customer expectations. * Provides input to BSE personnel on customer needs or concerns regarding pricing, inventory, products, competition and procedures. * Coordinates with the Customer Financial Services staff to resolve customer-billing problems resulting from errors in pricing, shipping, delivery or other credit areas. * Provides input to the pricing and purchasing areas on product evaluations, code descriptions, inventory management, pricing development, and other related functions. Non-essential Functions * Attends sales meetings and training programs, as required. * May assist with sales meetings and trade shows, as needed. * May develop quotations and request bid or performance bonds for customers within company profit objectives and guidelines. Qualifications * Minimum of a two-year business/trade degree preferred or the equivalent in work experience. * Minimum of two years of prior customer service, city desk or sales experience with strong knowledge of electrical products and systems preferred. * Technical ability to understand electrical systems with a minimum of two-years of prior electrical distribution experience preferred. * Ability to read, write and speak in English preferred. * Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), Internet, Email and SAP software. Skills and Abilities * Excellent customer service skills include being competent, accurate, responsive and engaged. * Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred * Ability to effectively plan and organize. Physical Requirements Frequency at which you would carry/lift in a typical day: Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100% * Lift from Waist: * < than 10 lbs. - Not at all * 10 to 25 lbs. - Not at all * 26 to 50 lbs. - Not at all * 51 to 75 lbs. - Not at all * 75 to 100 lbs. - Not at all * 100+ lbs. - Not at all * Lift from Floor: * < than 10 lbs. - Frequently * 10 to 25 lbs. - Frequently * 26 to 50 lbs. - Occasionally * 51 to 75 lbs. - Occasionally * 75 to 100 lbs. - Not at all * 100+ lbs. - Not at all * Carried for Distance: * < than 10 lbs. - Not at all * 10 to 25 lbs. - Not at all * 26 to 50 lbs. - Not at all * 51 to 75 lbs. - Not at all * 75 to 100 lbs. - Not at all * 100+ lbs. - Not at all Physical Activity Frequency at which you would do the following in a typical day: * Sitting (a continuous period of being seated) - Continuously * Standing (for sustained periods of time) - Frequently * Walking (moving about on foot to accomplish tasks) - Frequently * Bending/stooping (downward and forward) - Occasionally * Crawling (moving about on hands and knees or hands and feet) - Not at all * Climbing/Walking Stairs (ascending or descending) - Frequently * Reaching (extending arms in any direction) - Frequently * Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally * Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally * Balancing (maintaining body equilibrium to prevent falling) - Occasionally * Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously * Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally * Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally * Grasping (Applying pressure to an object with the fingers and palm) - Continuously * Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously * Talking (expressing or exchanging ideas by means of the spoken word) - Continuously * Driving (the control and operation of a motor vehicle) - Occasionally * Desk work (work usually performed at a desk) - Continuously * Use of a computer - Continuously * Use of a telephone - Continuously * Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously * Exposure (to adverse weather & temperature conditions) - Occasionally * Travel (travel needed to perform job duties) - Occasionally Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. Our History Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others. Values As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards. Our Purpose We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver. Service Philosophy We earn customer loyalty and confidence by caring about their needs and adding value to everything we do. Service Standards Border States employee-owners are competent, accurate, responsive, and engaged . Your career Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for? Border States has a competitive benefits package which includes but is not limited to: Health, Dental and Vision Benefits Accident, Critical Illness, Hospital Indemnity FSA & HSA Employee Stock Ownership Plan (ESOP) Disability Benefits 401(k) Retirement Plan Life Insurance Employee Assistance Program Paid Holidays Paid Volunteer Time Personal Leave time and more! Border States provides bonuses to their employee-owners upon the achievement of branch and company goals. Equal Opportunity For All It's not just the law. It's something we've believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer. Drug Free/Smoke Free workplace Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings: * Criminal background check (required for all positions) * Motor Vehicle Record (MVR) check (required for positions involving driving) * Drug testing The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.
    $27k-34k yearly est. 38d ago
  • Patient Relationship Coordinator

    Lmmc

    Patient service representative job in Billings, MT

    Full-time Description JOB TITLE: Front Desk Coordinator (PRC) EMPLOYER: Limitless Male Medical DEPARTMENT: Front Office REPORTS TO: Clinic Manager WHY LIMITLESS MALE? Limitless Male is a fast-growing, unique, and team-oriented company that loves to take care of our employees AND our patients. If you are looking to be surrounded by excellence, to be inspired by your peers, to help make a difference, and laughing the whole time… then we need to talk! We also pride ourselves in offering many benefits including health insurance, Limitless Male branded clothing, discounts, a great culture, and more! This is a place you can come in and help men of all walks of life achieve their goals and simply be the best version of themselves. ABOUT THE ORGANIZATION: What is Limitless Male? We are a men's health clinic where every day, we open the doors to invite men of all ages to change their lives and get back in the game by becoming better husbands, fathers, and co-workers. We do it through various avenues of testosterone replacement, peptides, wave therapies, and many other ancillary products to help men feel their best! SUMMARY: Our company is looking for a?Patient Relationship Coordinator to help provide?day-to-day support to ensure optimal patient experience and clinic flow. This position is the first face our patients see upon arrival and?the last person they see on their way out the door. We want someone with a positive attitude and the ability to increase our overall patient experience!? DUTIES AND RESPONSIBILITIES Must be a professional leader who drives a positive culture and a patient first mentality in all clinics as well as champions the Limitless brand. Work to safely provide patients with an excellent experience with each visit. Learn and master the scheduling software to ensure optimal patient flow. Ability to work with computer programs such as an EMR, RXNT, and Quest Schedule patient leads as received?by utilizing many different communication channels such as phone/email/text. Collection of unpaid invoices. Responsible for ensuring the maintenance, security, and confidentiality of all patient information, records, and data. Performs other related duties as assigned. Requirements QUALIFICATIONS: Exceptional people skills and communication skills Leadership and Management skills Detail oriented Works well in a fast paced always changing environment Able to multi-task between all clinics Computer skills required: CRM, Human Resource Systems, Inventory Software, and Microsoft Office Suite. The above is intended to describe the general content of and requirements for the performance of this job.? It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.? Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . BENEFITS: At Limitless Male Medical, we believe a satisfying work environment makes our teams more successful at delivering the care and compassion needed. We offer: Competitive salaries and benefits Opportunities for growth and development PTO accrual Health, Vision, and Dental Available with HSA & FSA options Employee appreciation and recognition 401K option Limitless male clothing discounts Company paid LTD & employee life?insurance Employee discounts on treatments, supplements and products
    $25k-32k yearly est. 6d ago
  • Patient Relationship Coordinator

    LMMC, LLC

    Patient service representative job in Billings, MT

    Description: JOB TITLE: Front Desk Coordinator (PRC) EMPLOYER: Limitless Male Medical DEPARTMENT: Front Office REPORTS TO: Clinic Manager WHY LIMITLESS MALE? Limitless Male is a fast-growing, unique, and team-oriented company that loves to take care of our employees AND our patients. If you are looking to be surrounded by excellence, to be inspired by your peers, to help make a difference, and laughing the whole time… then we need to talk! We also pride ourselves in offering many benefits including health insurance, Limitless Male branded clothing, discounts, a great culture, and more! This is a place you can come in and help men of all walks of life achieve their goals and simply be the best version of themselves. ABOUT THE ORGANIZATION: What is Limitless Male? We are a men's health clinic where every day, we open the doors to invite men of all ages to change their lives and get back in the game by becoming better husbands, fathers, and co-workers. We do it through various avenues of testosterone replacement, peptides, wave therapies, and many other ancillary products to help men feel their best! SUMMARY: Our company is looking for a?Patient Relationship Coordinator to help provide?day-to-day support to ensure optimal patient experience and clinic flow. This position is the first face our patients see upon arrival and?the last person they see on their way out the door. We want someone with a positive attitude and the ability to increase our overall patient experience!? DUTIES AND RESPONSIBILITIES Must be a professional leader who drives a positive culture and a patient first mentality in all clinics as well as champions the Limitless brand. Work to safely provide patients with an excellent experience with each visit. Learn and master the scheduling software to ensure optimal patient flow. Ability to work with computer programs such as an EMR, RXNT, and Quest Schedule patient leads as received?by utilizing many different communication channels such as phone/email/text. Collection of unpaid invoices. Responsible for ensuring the maintenance, security, and confidentiality of all patient information, records, and data. Performs other related duties as assigned. Requirements: QUALIFICATIONS: Exceptional people skills and communication skills Leadership and Management skills Detail oriented Works well in a fast paced always changing environment Able to multi-task between all clinics Computer skills required: CRM, Human Resource Systems, Inventory Software, and Microsoft Office Suite. The above is intended to describe the general content of and requirements for the performance of this job.? It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.? Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . BENEFITS: At Limitless Male Medical, we believe a satisfying work environment makes our teams more successful at delivering the care and compassion needed. We offer: Competitive salaries and benefits Opportunities for growth and development PTO accrual Health, Vision, and Dental Available with HSA & FSA options Employee appreciation and recognition 401K option Limitless male clothing discounts Company paid LTD & employee life?insurance Employee discounts on treatments, supplements and products
    $25k-32k yearly est. 3d ago
  • Customer Service Representative

    Aire Serv 4.2company rating

    Patient service representative job in Billings, MT

    With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process! As a Customer Service Representative, you are a key member of the team and frequently the first point of contact for our customers. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: Receive incoming calls in professional, timely and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders. Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently General computer knowledge, including Microsoft Office Typing skills a plus Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customer service can't happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $27k-34k yearly est. Auto-Apply 60d+ ago
  • Medical Support Assistant

    Department of Veterans Affairs 4.4company rating

    Patient service representative job in Billings, MT

    The Medical Support Assistant functions such as an initial point of contact for units, clinics, patients, call centers, or Care in the Community (CITC). Responsibilities include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical records and medical systems. Work requires a knowledge of computerized data entry, information processing systems and software related to patient care. VA Careers - Medical Support Assistant: ************************************* Major duties of the Medical Support Assistant (MSA) include, but are not limited to: * Answering and responding to incoming telephone calls. * Routing calls to the appropriate resource. * Determining enrollment and eligibility for services. * Ensuring all outpatient clinic appointments are scheduled and documented. * Scheduling/rescheduling/canceling initial and follow-up appointments. * Routine interactions with internal and external customers in a professional, helpful, respectful and courteous manner. * Treat all employees and callers with respect, regardless of their level, personality, culture or background showing sensitivity and compassion for others. Work Schedule: Full-Time, Monday - Friday; 8:00 AM to 4:30 PM Telework: Ad-Hoc Virtual: This is not a virtual position. Compressed/Flexible:Available Recruitment Incentive (Sign-on Bonus): Not Authorized Financial Disclosure Report: Not required Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Functional Statement #: 56383A, 56382A, 56381A Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
    $27k-32k yearly est. 8d ago
  • STORE MAINTENANCE 15.00 DOE 3411 Grand Ave Billings MT

    Town Pump, Inc. 4.4company rating

    Patient service representative job in Billings, MT

    Town Pump is looking for a motivated and outgoing Store Maintenance member to join our team. Town Pump is a growing company, with ever increasing opportunities for career growth. As a Store Maintenance member, you will: * be responsible for customer service, mechanical operation, repairs, housekeeping inside and outside the store, store security, and assisting store cashiers whenever possible. * repair, grease, clean, and test fuel pumps, and associated equipment including refrigeration, HVAC systems, and control systems. Practice safe procedures in repairs and tool handling while wearing protective clothing and other necessary personal protective equipment. * clean and paint buildings, sidewalks, fuel islands, etc. and handle building and property upkeep to include landscaping and trash and snow removal. You are exposed to cold and other outdoor weather conditions. * maintain use or repair books, safety manuals, duty logs, pump inspections, and electrical schematics, and maintain lights to included lamp and ballast replacement. * commit to keep the store running and come in as needed, interact with the public providing exceptional customer service. * assist clerks or managers as needed. Town Pump offers many outstanding benefits including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits. Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.
    $34k-44k yearly est. 4d ago
  • Customer Service Representative

    National Veterinary Associates 4.2company rating

    Patient service representative job in Billings, MT

    Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required. National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
    $29k-35k yearly est. 60d+ ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Billings, MT?

The average patient service representative in Billings, MT earns between $26,000 and $35,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Billings, MT

$30,000
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