Patient service representative jobs in Bismarck, ND - 57 jobs
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Patient Service Representative
Customer Service Representative
Patient Coordinator
Account Management Representative
Patient Access Representative
Patient Care Coordinator
Patient Account Coordinator
Relief CSR Driver
Ameripride Services 4.3
Patient service representative job in Bismarck, ND
The Relief Customer ServiceRepresentative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "Relief CSR" m CSR, Driver, Customer Service, Manufacturing
$32k-37k yearly est. 4d ago
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Construction Management Representative
Project Solutions Inc. 4.6
Patient service representative job in Bismarck, ND
Job Description
Salary Range: $80,000-$95,000 DOE Total Compensation: Includes a range of additional benefits and living support, structured to enhance employee effectiveness while promoting overall personal and professional well-being.
See below for more details on included benefits.
Period of Performance: 12 months; exact dates are yet to be determined
Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc.
Position/Project Overview:
Project Solutions Inc. is seeking a Construction Management Representative to join a National Park Service (NPS) project focused on bank stabilization at the Knife River Indian Villages National Historic Site near Stanton, ND. The work involves on-site construction oversight of riverbank stabilization activities at a highly sensitive archeological site, requiring close coordination with NPS, the construction contractor, archeologists, and tribal monitors. The Construction Management Representative will support pre-construction coordination, full-time on-site construction oversight, and project close-out to ensure work is performed in accordance with contract requirements, schedule, safety standards, and federal resource protection laws on a project with heightened cultural and environmental sensitivity.
This role is contingent upon award of project.
Responsibilities and Duties:
Provide technical assistance and support to CO during construction.
Read, interpret and understand the construction contract plans and specifications.
Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site.
Arrange, attend, facilitate, and document project meetings, including weekly progress meetings, safety meetings, inspections, negotiations, and internal Government meetings; prepare meeting minutes within required timeframes.
Perform on-site inspections, including mock-ups, preparatory, initial, follow-up, and post-construction inspections; document findings with photographs, descriptions, and reports.
Document issues encountered and problems experienced with the construction contractor.
Review contractor's baseline and progress schedules.
Draft project related correspondence for NPS to review and issuance.
Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards.
Review, analyze, and assist in preparing cost estimates.
Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up.
Required Education, Knowledge and Skills:
Minimum four (4) year Bachelor's degree in Engineering, Construction Technology, Construction Management or other related field preferred.
Minimum of five (5) years of relevant construction and/or engineering work experience in construction management, preferably aligned to civil, environmental, and site-sensitive construction.
Experience working on federally funded projects or within historic and environmentally sensitive sites strongly
preferred
Preferred experience with heavy civil and environmental construction, including riverbank stabilization and erosion control, earthwork and grading, shoring and excavation near waterways, hydraulic/fluvial work, stormwater drainage, and soil stabilization.
Proven knowledge of applicable NFPA, NPS, and building code standards.
Strong communication and reporting skills, with a track record of timely coordination with Architecture/Engineering (A/E) teams and National Park Service (NPS) Contracting Officer's Representatives to support quality control objectives preferred
Proficient in evaluating detailed cost estimates and contractor proposals, including breakdowns of labor, equipment, materials, overhead, and profit.
Skilled in identifying, defining, and documenting scope changes due to owner direction or differing site conditions.
Experience supporting or conducting technical negotiations with contractors, including scope, cost components, and terms.
Ability to interpret construction schedules and accurately assess and document project progress.
Capable of reviewing and evaluating payment requests against completed work and contractual milestones.
Relevant experience on projects involving similar scope of work.
OSHA 30 construction safety training preferred.
Written and verbal communication, problem-solving, and conflict resolution skills
Strong computer and technology literacy to utilize PCs and mobile devices.
Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, and any other software programs typically utilized.
Maintain a valid driver's license.
Ability to multi-task and prioritize in a fast-paced work environment on large, complex construction projects.
Ability to walk or climb on a daily basis to observe contract performance.
Must be able to physically operate a motor vehicle without danger to self or to others.
What Does PSI Offer You?
Three options for medical plans plus dental and vision insurance offerings
24/7 healthcare access to telehealth services for your convenience
HSA
Company life insurance options for you and your family
Short-term and long-term disability offerings
PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs
401(k) with a 4% employer match
Generous PTO, paid-federal holidays, and sick leave
Always the opportunity for professional development
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change.
Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO/M/F/Vets
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$80k-95k yearly 2d ago
Patient Care Coordinator
Optimum Therapies
Patient service representative job in Bismarck, ND
Job DescriptionSalary:
Patient Care Coordinator
Optimum Therapies of North DakotaBismarck, ND
Optimum Therapies of North Dakota is a locally owned and respected leader in physical therapy care. We are currently seeking a full-time Patient Care Coordinator to join our Bismarck clinic team.
As a Patient Care Coordinator, you are the first point of contact for our patients and play a key role in creating a welcoming, organized, and positive experience from the moment they walk through our doors or call our clinic.
What Youll Do
A typical day may include:
Greeting and communicating with patients to ensure a positive, supportive experience
Scheduling patient appointments and managing daily clinic flow
Handling incoming phone calls from patients and physician offices
Assisting with patient room changes and coordinating clinic activity
Collaborating closely with a supportive, team-oriented staff
Schedule & Work-Life Balance
Approximately 36-40 hours per week, Monday through Friday
Clinic hours range from 7:00 a.m. to 6:00 p.m.
No evenings or weekends,we value work-life balance
What Were Looking For
Were looking for someone who brings professionalism, positivity, and strong people skills to our team:
A true professional with a friendly, patient-focused mindset
Excellent communication and computer skills
Ability to multitask and adapt in a fast-paced environment
A team player with a positive attitude
Honest, dependable, and trustworthy
Previous experience in an office or medical setting is strongly preferred
Compensation and Benefits
Starting wage of $17.00 per hour, with opportunity for adjustment based on experience and performance
Additional benefits include:
401(k) with employer match
Disability insurance
Life insurance
Paid sick time
Paid time off
Ready to Apply?
If youre interested in becoming part of our team at Optimum Therapies of North Dakota, please submit your resume and cover letter to ***************************
$17 hourly Easy Apply 12d ago
Patient Access Coordinator
Rural Psychiatry Associates
Patient service representative job in Bismarck, ND
Job Description
Patient Access Coordinator - Join Our Mission to Improve Rural Mental Health Care!
Rural Psychiatry Associates is seeking a Patient Access Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care.
Why Join Us?
At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska.
As a Patient Access Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction.
The Role: What to Expect
Location: Based in our Bismarck, ND office.
Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process.
Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records.
Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patient access.
Key Responsibilities
Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression.
Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details.
Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits.
Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed.
Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations.
Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation.
Perform Other Duties as Assigned to support clinic operations.
What We're Looking For
High school diploma or equivalent required.
Experience in scheduling appointments preferred, especially in a healthcare setting.
Excellent communication skills, both verbal and written.
Strong attention to detail with the ability to multitask in a fast-paced environment.
Proficiency with electronic health record (EHR) systems and general computer skills.
Ability to maintain patient confidentiality and adhere to HIPAA regulations.
Highly organized, self-motivated, and able to work independently.
Strong time management and prioritization skills.
Willingness to learn and adapt to new technologies.
What We Offer
As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include:
Medical, Dental & Vision Insurance
Long & Short-Term Disability Insurance
Life Insurance
401(k) Retirement Plan
Generous Paid Time Off (accrual based on hours worked)
Paid Holidays
If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today!
Job Posted by ApplicantPro
$33k-40k yearly est. 6d ago
Customer Service Representative I
ASM Research, An Accenture Federal Services Company
Patient service representative job in Bismarck, ND
Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift: 9:30 AM - 6:00 PM EST
**Job Responsibilities**
+ Supports customer to submit and process transactions
+ Assists customer with identifying and resolving processing issues and website access inquires
+ Supports inbound calling, outbound calling, email, web chat and outreach to customers
+ Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. All cases shall be logged in a web-based agent desktop application
+ Meet Quality Assurance Requirements and other key performance metrics
**Minimum Qualifications**
+ High School Diploma or GED
+ 0-2 years of customer service or public relations experience.
**Other Job Specific Skills**
+ Ability to successfully adapt and perform during times of high call volume.
+ Ability to provide effective customer service and deal tactfully and courteously with the public.
+ Strong written and verbal communication skills.
+ Strong listening ability to interpret and clarify information being provided by customers.
+ Strong commitment to providing quality service.
+ Ability to foster a good working relationship and rapport with customers.
+ Keen attention to detail and accuracy.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$17.75 - $17.75
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$29k-37k yearly est. 3d ago
Customer Service Representative - Bismarck, ND
Kedia Corporation
Patient service representative job in Bismarck, ND
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$29k-37k yearly est. 12h ago
Customer Service Representative
Kyle Herman-Farmers Insurance Agency
Patient service representative job in Bismarck, ND
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer ServiceRepresentative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Mon-Fri Schedule
Retirement Plan
Evenings Off
Responsibilities
Solicits for new business via telephone, networking, and other lead sources.
Process customer policy change requests.
Handle all incoming claim calls from customers.
Complete Evidence of Insurance requests.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Maintain knowledge of new products.
Prospecting and generating new businessthrough leads & referral sources.
Generating insurance quotes.
Provideexceptional customer service.
Be outstanding at relationship building.
Maintain client relationships with follow up phone calls.
Claims follow up calls.
Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Schedule appointments for sales staff to meet prospective customers.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Requirements
A Property & Casualty license is preferred but will train good individual.
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Works well with other employees and is a team player with a positive attitude.
$29k-37k yearly est. 17d ago
Customer Service Representative - State Farm Agent Team Member
Morgan Hayden-State Farm Agent
Patient service representative job in Bismarck, ND
Job DescriptionBenefits:
Opportunity for advancement
Training & development
ROLE DESCRIPTION: As a Customer ServiceRepresentative - State Farm Agent Team Member with Morgan Hayden - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$29k-37k yearly est. 7d ago
Customer Service Rep(01873) - 1031 South Washington Street
Domino's Franchise
Patient service representative job in Bismarck, ND
Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer servicerepresentative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$29k-37k yearly est. 10d ago
Customer Service Representative - State Farm Agent Team Member
Roberta Storm-State Farm Agent
Patient service representative job in Bismarck, ND
Job DescriptionBenefits:
Hourly Plus Commission
License Reimbursement
401(k)
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As an Customer ServiceRepresentative - State Farm Agent Team Member for Roberta Storm - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.
QUALIFICATIONS:
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Experience managing client relationships is preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customer service
Able to anticipate customer needs
Able to effectively relate to a customer
$29k-37k yearly est. 19d ago
Customer Service Representative - State Farm Agent Team Member
Renae Haug-State Farm Agent
Patient service representative job in Bismarck, ND
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Renae Haug - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$29k-37k yearly est. 13d ago
Customer Service Representative
Executive Air Taxi Corp
Patient service representative job in Bismarck, ND
Job Description
Executive Air Taxi Corporation is a full service FBO in Bismarck, ND. Our mission is to provide the public and our community with high-quality air transportation and aviation services. We are currently seeking a highly energetic and customer-focused individual to join our talented team as a full-time Customer ServiceRepresentative.
The ideal candidate:
Has superior customer service skills
Must be detail oriented
Has excellent time management
Has previous experience with Accounts Payables and Accounts Receivables preferred
Is proficient in Microsoft Office Suite
Job Responsibilities
As a CSR, the individual will answer phone and email communications, work alongside our Flightline team to communicate customer fuel requests, provide excellent customer service, arrange catering orders, enter fuel tickets, and complete customer transactions.
This individual must be able to work in a dynamic fast paced environment, have robust customer service skills, be a team player and be dependable. Light bookkeeping and data entry are required for this position.
Hours:
Monday-Friday 7a.m. to 4p.m. There are times when this position may require additional hours.
Check us out at *********************
#hc160970
$29k-37k yearly est. 28d ago
Customer Service Representative 4AM - 9AM Part Time
Planet Fitness-PF Baseline Fitness
Patient service representative job in Bismarck, ND
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Free uniforms
Training & development
Job Title: Customer ServiceRepresentative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
$29k-37k yearly est. 14d ago
Customer Service Representative
PGW Auto Glass
Patient service representative job in Bismarck, ND
Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.
• Handle phone and emails from customers pertaining to price quotes for inbound inquiries as
well as purchase quotes for vehicles considered for sale to PGW.
• Call center functions to provide quality customer service
• Ensure the company establishes and maintains constant communication with customers.
• Knowledgeable on all aspects of product inventory which may include, data entry,
cancellations, credits, invoicing and/or customer service inquiries.
• Generate sales/buys from online leads
• May require an understanding of eBay and eCommerce sites
• Assume other duties as assigned.
Basic Qualifications
Education & Experience:
• High school degree or equivalent.
Preferred Qualifications:
• Call Center Customer service experience
• Bi-Lingual, English & Spanish.
• 2+ years of college.
Knowledge/Skills/Abilities:
• Must have good written and verbal communication skills.
• Must have good customer relations skills.
• Ability to work well with others.
• Must have the ability to work under conditions of frequent interruptions.
• Be attentive to details.
Essential Physical Demands/Work Environment:
• Work is primarily sedentary: must be able to sit for extended periods of time and use a
computer,keyboard, and mouse, frequently.
• The employee must occasionally lift and/or move up to 50 pounds.
INDPGWDRIVER
$29k-37k yearly est. 19d ago
Customer Service Representative
Bruno's Pizza
Patient service representative job in Bismarck, ND
Customer ServiceRepresentative (CSR) We are looking for a customer service-oriented individual to join our team as a phone order taker. The ideal candidate will possess excellent communication and multitasking skills. They should be able to take orders accurately and efficiently while exhibiting a friendly demeanor with all customers.
Responsibilities: - Answering incoming phone calls promptly and courteously - Taking accurate food orders and communicating them to the kitchen staff- Addressing customer questions and concerns with a positive attitude - Handling customer complaints and resolving issues - Taking payments and processing transactions accurately - Maintaining a clean and organized work area - Assisting with any general tasks that may be required
Requirements: - Previous experience in a customer service-related role preferred - Excellent communication and active listening skills - Ability to multitask and remain organized in a fast-paced environment - Strong attention to detail - Availability to work weekends and evenings as required
Cook duties: - Preparing and cooking menu items according to recipes - Ensuring proper preparation techniques are used to maintain quality standards - Checking food for freshness and discarding expired or spoiled food items - Monitoring stock levels of ingredients and supplies, completing orders when needed - Adhering to safety guidelines in the kitchen and in food service areas - Ensuring all equipment is used properly, maintained and cleaned on a regular basis - Providing excellent customer service to guests - Addressing customer complaints in a professional manner.
Relevant skills: - Proven experience as a cook or other related cooking or kitchen worker - Knowledge of proper food handling procedures, safety regulations and sanitation standards - Ability to read and follow recipes and instructions accurately - Flexibility in managing multiple tasks while meeting deadlines in a fast-paced environment
- Excellent verbal and written communication skills for interacting with guests. - Ability to work as part of a team in a timely and efficient manner. - Organizational skills to ensure kitchen runs smoothly, with no wasted time or resources. - Attention to detail when preparing orders and selecting ingredients. - High level of creativity in designing new recipes and menus. - Ability to lift, move or transfer heavy objects or equipment. - Knowledge of nutrition and dietary restrictions, including vegan, vegetarian and kosher diets. - Working knowledge of food inventory management. - Proven experience managing multiple orders at once while ensuring accuracy with each order.
If you enjoy working in a team-oriented, fast-paced environment and strive to provide excellent customer service, please submit your application to join our team!
$29k-37k yearly est. 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Heather Fried-State Farm Agent
Patient service representative job in Mandan, ND
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
With 25 years of experience in the insurance industryand 10 of those with State FarmIve built an agency grounded in expertise, heart, and a strong commitment to our community. Our close-knit team of three full-time professionals (plus myself) thrives in a collaborative environment where flexibility, growth, and fun go hand-in-hand. We offer perks like PTO, a health stipend, and coverage options for life and short-term disability, making sure our team is well taken care of.
If you're looking for a meaningful career in a supportive and energized environment, wed love to meet you.
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Heather Fried - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$29k-37k yearly est. 21d ago
Service Advisor - Customer Service Representative
Lincoln Repair
Patient service representative job in Mandan, ND
Job Description
Lincoln Repair is a fun and rewarding place to work! We love helping people by getting to know them and fixing their vehicles. We don't take ourselves too seriously, but we take our company culture VERY seriously!
Can you relate to this statement, “Strangers are just friends I haven't met yet!” if so, please APPLY NOW, you are exactly who we're looking for.
In addition to your love of interacting with people, you will be MOST successful in this position if you are a lover of ACCURACY and PROCESS.
If you love interacting with others and seek accuracy through a proven process, then you need to apply for this position RIGHT NOW!
You are the perfect person and we look forward to meeting you!
Lincoln Repair has been in business since 2016 and is the area's largest independent automotive repair shop.
This is a full-time position. Monday - Friday, 7:45AM - 5:30PM.
We offer:
Weekends Off!!
Competitive Pay
BCBS Medical Insurance
Dental Insurance
Vision Insurance
401k Retirement Plan w/ Profit Sharing
Short-term disability and other supplemental benefits
Gym Membership
And more!
Expectations & Responsibilities:
Deliver excellent customer service.
Build, and maintain strong relationships with customers and fellow team members to establish trust and loyalty.
Learn the Lincoln Repair Way and use that knowledge to help the office and shop run smoothly.
Be willing to learn, and ultimately become, a Service Advisor.
Requirements:
Valid Driver License.
Clean driving record (be able to be covered by our company auto insurance.)
Be able to use a commercial phone system.
Proficient with typing and using a computer.
Be able to have a system to keep yourself organized and accomplish tasks in priority order.
If you have experience in the Auto industry that would be wonderful, but it is not a requirement.
#hc137247
$29k-37k yearly est. 29d ago
Patient Coordinator
The Eye Clinic of Nd 3.0
Patient service representative job in Bismarck, ND
Job Description: Patient Coordinator at The Eye Clinic of North Dakota
Join Our Team as a Patient Coordinator!
Are you a motivated individual looking to make a difference in the healthcare industry? The Eye Clinic of North Dakota in Bismarck is seeking a highly organized and detail-oriented Patient Coordinator to join our team. As a Patient Coordinator, you will play a crucial role in ensuring that our patients receive the highest level of care and customer service.
As a Patient Coordinator, you will be responsible for managing patient appointments, coordinating treatment plans with doctors, handling billing and insurance processes, and providing exceptional customer service to all our patients. We are looking for someone who is passionate about helping others and has a strong attention to detail.
Our ideal candidate is someone who is motivated to go above and beyond to ensure that our patients have a positive experience at our clinic. You must be motivated to learn and grow in your role, as well as be able to work in a fast-paced environment. Motivated, proactive individuals who are looking to make a difference in the lives of others will thrive in this position.
If you are a positive individual who is passionate about healthcare and enjoys working in a team-oriented environment, we want to hear from you. The Eye Clinic of North Dakota offers a supportive work environment, competitive benefits, and opportunities for growth and advancement. Join us in providing exceptional eye care to the community of Bismarck.
About The Eye Clinic of North Dakota:
The Eye Clinic of North Dakota is a state-of-the-art ophthalmology practice located in Bismarck, North Dakota. Our team of experienced and compassionate eye care professionals is dedicated to providing the highest quality care to our patients. With cutting-edge technology and personalized treatment plans, we strive to improve the vision and overall eye health of our community. The Eye Clinic of North Dakota is committed to excellence in patient care and is proud to serve the Bismarck area.
$25k-32k yearly est. 60d+ ago
Patient Account Associate II EDI Coordinator
Intermountain Health 3.9
Patient service representative job in Bismarck, ND
Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements
+ Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements.
+ Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization.
+ Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication.
+ Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends
+ Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned
**Skills**
+ Written and Verbal Communication
+ Detail Oriented
+ EDI Enrollment
+ Teamwork and Collaboration
+ Ethics
+ Data Analysis
+ People Management
+ Time Management
+ Problem Solving
+ Reporting
+ Process Improvements
+ Conflict Resolution
+ Revenue Cycle Management (RCM)
**Qualifications**
+ High school diploma or equivalent required
+ Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up)
+ Associate degree in related field preferred
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs.
+ Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
+ Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$24.00 - $36.54
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$35k-38k yearly est. 60d+ ago
Patient Coordinator
The Eye Clinic of Nd 3.0
Patient service representative job in Bismarck, ND
Job Description: Patient Coordinator at The Eye Clinic of North Dakota
Join Our Team as a Patient Coordinator!
Are you a motivated individual looking to make a difference in the healthcare industry? The Eye Clinic of North Dakota in Bismarck is seeking a highly organized and detail-oriented Patient Coordinator to join our team. As a Patient Coordinator, you will play a crucial role in ensuring that our patients receive the highest level of care and customer service.
As a Patient Coordinator, you will be responsible for managing patient appointments, coordinating treatment plans with doctors, handling billing and insurance processes, and providing exceptional customer service to all our patients. We are looking for someone who is passionate about helping others and has a strong attention to detail.
Our ideal candidate is someone who is motivated to go above and beyond to ensure that our patients have a positive experience at our clinic. You must be motivated to learn and grow in your role, as well as be able to work in a fast-paced environment. Motivated, proactive individuals who are looking to make a difference in the lives of others will thrive in this position.
If you are a positive individual who is passionate about healthcare and enjoys working in a team-oriented environment, we want to hear from you. The Eye Clinic of North Dakota offers a supportive work environment, competitive benefits, and opportunities for growth and advancement. Join us in providing exceptional eye care to the community of Bismarck.
About The Eye Clinic of North Dakota:
The Eye Clinic of North Dakota is a state-of-the-art ophthalmology practice located in Bismarck, North Dakota. Our team of experienced and compassionate eye care professionals is dedicated to providing the highest quality care to our patients. With cutting-edge technology and personalized treatment plans, we strive to improve the vision and overall eye health of our community. The Eye Clinic of North Dakota is committed to excellence in patient care and is proud to serve the Bismarck area.
#hc68175
$25k-32k yearly est. 13d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Bismarck, ND?
The average patient service representative in Bismarck, ND earns between $31,000 and $42,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Bismarck, ND