Patient service representative jobs in Bonita Springs, FL

Department: LPG Contact Center Work Type: Full Time Shift: Shift 1/7:00:00 AM to 6:00:00 PM Minimum to Midpoint Pay Rate:$21.01 - $24.69 / hour The Lead Patient Access Specialist meets all requirements for the Patient Access Specialist II and are proficient in all areas. Demonstrates and commits to delivering the highest quality patient care with exceptional customer service. The Lead will be a patient advocate and exhibit leadership skills in which fosters a team environment. Along with the leadership, will be responsible for the daily functions of the department. The Lead will be responsible for guiding and monitoring the staff with the workflow process, leading daily department huddles, and embrace process improvement. In addition, they will demonstrate strong listening skills, acknowledge patients/staff concerns, always ensuring that we are meeting patients needs. This person will monitor staff calls and review the results with the staff to provide support and training as needed. One expectation of this job is to lead and coach staff to enable them to meet or exceed their key performance indicators, improve their skills and competencies. The Lead will be responsible for ensuring that all staff deliver the highest quality service to our customers. As a member of the leadership team, this person will be an influence on how staff performs, and therefore, how our LPG Contact Center performs. This job requires a highly motivated person that can address many different tasks in what a challenging environment is often. The Lead will manage and resolve staff/customer complaints and communicate to the leadership team. Will participate in the interviewing process, offer input in annual reviews and assume the supervisory role in the absence of leadership. Must maintain their proficiency in all duties of a Patient Access Specialist II and will continue to achieve exceptional quality scores/error rate and be crossed trained to schedule in ALL service lines. Requirements Education: High School Diploma or equivalent required. Experience: Minimum of 1 year of Customer Service and Scheduling Experience required. Certification: N/A License: N/A Other: Medical terminology knowledge required. Excellent customer service, including verbal and written communication skills required. Knowledge and understanding of telephone etiquette, including strong listening skills are essential. Ability to effectively, precisely and clearly communicate with other departments, physician practices, staff and providers. Must be able to type a minimum of 30 words per minute. 35 words per minute preferred. Data entry skills and good computer skills are required, including knowledge of Microsoft Office. Proficiency in Epic and Cadence. Expert understanding of all modalities, tests, and diagnosis related scheduling procedures. Exhibits leadership skills & fosters a team environment. Bilingual is helpful. US:FL:Fort Myers

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers. + Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care. + Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location. + Uses web-based insurance platforms to generate referral authorizations. + Effectively communicates the physicians/clinicians needs or outstanding items to patients. + Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment. + Ensures any missed external appointments are rescheduled and communicated to the PCP. + Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner. + Provides extraordinary customer service to all internal and external customers. + Performs other related duties as assigned. **KNOWLEDGE, SKILLS AND ABILITIES:** + Knowledge of medical terminology, CPT, HCPCS and ICD coding desired + An understanding of the company's patient population, including the complexities of Medicare programs + Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner. + An understanding of the company's patient population, including the complexities of Medicare programs + Detail-oriented with the ability to multi-task. + Able to exercise proper phone etiquette. + Ability to navigate proficiently through computer software systems & use technology. + Ability to work well with patients, colleagues, physicians and other personnel in a professional manner. + Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software. + Spoken and written fluency in English; bilingual preferred. + Flexible to work evening, weekends and/or holidays as needed **EDUCATION AND EXPERIENCE CRITERIA:** + High School diploma or equivalent required + A minimum of 1 year of referral experience in a healthcare setting required. + Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred. + Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred + Healthcare experience within the Medicare Advantage population preferred. + Medical Assistant certification preferred + CPR for Healthcare Providers is preferred **PAY RANGE:** $17.0 - $24.26 Hourly **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

Job Description Join RadX Inc. in as a Patient Care Coordinator and immerse yourself in a role that emphasizes the human connection in healthcare. Experience the fulfillment of making a direct impact on patients' lives by coordinating their care journey in a dynamic, onsite environment. Here, you will collaborate with a dedicated team that values empathy and safety, reinforcing a culture of high performance and professionalism. Your contributions will play a pivotal role in enhancing patient experiences and ensuring care quality. You will have the opportunity to engage directly with patients, addressing their needs and making their healthcare journey smoother. This is more than just a position; it's an opportunity to be a part of a mission-driven organization that prioritizes compassionate care. As a full time team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Paid Time Off, and Employee Discounts. If you are passionate about fostering positive patient interactions and are ready for a challenging yet rewarding role, we encourage you to apply. Your day as a Patient Care Coordinator As a Patient Care Coordinator at RadX Inc., you will be responsible for managing daily patient interactions with empathy and professionalism. Your day-to-day tasks will include greeting patients, scheduling appointments, and ensuring that all necessary documentation is in order. You will serve as the primary point of contact, addressing patient inquiries and coordinating with healthcare providers to facilitate seamless care. Additionally, you will handle insurance verification and assist patients in navigating their healthcare options. Regular communication with the clinical team will be essential to streamline patient flow and address any emerging issues. You will also be expected to maintain accurate records and contribute to continuous improvement in patient satisfaction. As you settle into your role, embracing a proactive approach and a high-performance mindset will be key to your success in this position. Would you be a great Patient Care Coordinator? To excel as a Patient Care Coordinator at RadX Inc. Bonita Springs, you will need: 2+ years in medical office or radiology setting is REQUIRED Knowledge of medical terminology is required Strong interpersonal skills and a compassionate approach to patient care. Effective communication is crucial, as you'll be interacting with patients, their families, and healthcare professionals daily. The ability to actively listen and empathize will help you address patient concerns with sensitivity. Organizational skills are vital for managing appointments, documentation, and follow-ups efficiently. Attention to detail will ensure that patient information is accurate and that care coordination runs smoothly. Problem-solving abilities will allow you to navigate any challenges that arise, facilitating a seamless patient experience. Time management skills will be essential in prioritizing tasks and maintaining a steady workflow in a fast-paced environment. A willingness to adapt and learn will empower you to thrive in this role, contributing to RadX Inc.'s commitment to high-quality, patient-centered care. Are you ready for an exciting opportunity? So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you! A job offer is contingent upon a successful background check and drug screen.

Job Description Our office, Southwest Florida Oral Surgery - Fort Myers, is seeking a Patient Care Coordinator to join our busy specialty practice. This role also brings an exciting change of scenery - you'll get to travel to our beautiful Cape Coral and Naples locations while expanding your professional network! Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) Some travel to our Cape Coral and Naples location as needed As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 1 year of proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$17-$21 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia. About Center for Sight: At the core of US Eye is the platform practice Center For Sight, a market-leading practice with a reputation for providing superior patient service, utilizing state-of-the-art technology, offering innovative procedures, and employing world-class physicians. Center For Sight is one of the nation's leading multi-specialty physician groups providing care in ophthalmology, optometry, dermatology, and cosmetic facial surgery. With fourteen locations, over 40 providers and the best and brightest team members, Center For Sight is proud to be named the #1 practice in the area. Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience. Essential Job Functions: * Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed. * Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms. * Print daily team/physician schedules as evidenced by the schedule of appointments for that day. * Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary. * Disseminate pertinent information using telephone systems and/or computer software systems as appropriate. * Cross-check and update next-day charts as evidenced by the appointment schedule. * Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff. * Complete appointment confirmation calls based on the patient appointment schedule. * Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period. * Fill out essential reports and forms as requested. * Additional administrative responsibilities as needed. Competencies: * Demonstrated knowledge of material, methods, instruments, and equipment. * Demonstrated ability to read, write, and perform mathematical calculations. * Ability to follow oral and written instructions. * Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization. Education and Experience: * High school diploma. * Experience with Microsoft Office products. * Prior experience in a customer service role. * Must be able to work under pressure and respond to patient requests in a positive manner. * Associate's degree (preferred). Position Type and Expected Hours of Work: * This is a full-time position located in Fort Myers, FL * Shifts are schedule within Monday - Friday 6:45 am - 5:30 pm * Travel to other locations as necessary Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision. Work Schedule: 40 hours weekly. Monday thru Friday 7:00am - 3:30pm; Rotating Saturday's 7:30am - 11:30am Work Location: Walgreens Pine Island - 4 NE Pine Island Rd, Cape Coral, FL 33909 Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Job Responsibilities: Observe and report any performance, compliance or staffing related issues to supervisors Manage and monitor patient flow, wait times, inventory levels and information logs Monitor monthly productivity reports and report any deviations as necessary Address any customer service related issues in a prompt and respectful manner Promote team work, cohesiveness and effective communication among coworkers Perform blood collections by venipuncture and capillary techniques for all age groups Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner Process billing information and collect payments when required Prepare all collected specimens for testing and analysis Administrative and clerical duties as necessary Travel to additional sites when needed Job Requirements: High school diploma or equivalent Minimum 1 year of experience as a phlebotomist Prior experience is a leadership position is a plus Phlebotomy certification from an accredited agency is preferred In depth knowledge of phlebotomy duties, responsibilities and techniques Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Reliable transportation and clean driving record if applicable Flexibility to work overtime as needed Able to pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Patient Services Specialist As the Patient Services Specialist, you are responsible for providing administrative and general support to staff, patients and Physicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients. This role is a crucial link between our patient's and clinical teams. Your Key Responsibilities: As Patient Services Specialist, you will ensure a high level of patient service is provided including anticipating needs, maintaining patient service expectations, and reacting to feedback. You are expected to maintain a professional service which meets patient needs. Customer Service Monitoring and reacting to patient feedback Monitoring the flow of patients and directing as appropriate Answering and attending to all telephone calls in a timely manner Responding to queries in accordance with the privacy policy Having a breadth of service knowledge to respond to patient queries Providing support to Physicians and other internal customers, as required Assist with patient questions regarding billing and insurance payments Maintenance and improvement of the patients' waiting room Maintaining the look and feel of both patient and employee-facing spaces, restocking supplies, and organization Dealing with people traffic, by directing vendors and visitors as they come and ensuring compliance to sign in protocols Maintaining the Integrity of Patient Records Scheduling Physician appointments with regard to availability & appropriate timeframes Undertaking all actions to support a Physicians clinic visit, including ensuring the completeness of patient records prior to and subsequent to the visit Admitting and discharging patients, prior to and following, consultation, evaluation and follow-up appointments Registering new patients in a timely manner and ensuring the accuracy of personal and billing details Ensuring all documentation and correspondence required for the consultations appointment is registered Creating referring doctor records as required Following up on referrals Document management You are required to work co-operatively within a multidisciplinary team and assist other team members to achieve team objectives and work outcomes. Adhere to the policies and procedures as documented in the work instruction manual and as directed Contribute to team development through contributing in team huddles, participating in team problem solving, supporting Center Leads and Physicians with ad hoc tasks, etc. General administrative and patient support duties, e.g. document management, report generation Other duties as assigned. Minimum Qualifications: High School Diploma or equivalent Demonstrated ability in an administrative role within a busy, customer focussed environment, medical preferred. Handle and resolve urgent matters and time critical medical appointments Strong organization and communication skills, with the ability to liaise with both internal and external stakeholders. Proven experience to work effectively both independently and in a team environment. Knowledge of patient billing systems and related funding mechanisms. Ability to use clinical administration systems, as well as Microsoft Office software Collaborative approach in working with the wider administration team and other internal customers, in line with the organization values. Flexible approach to work Travel as required to other centers About GenesisCare: An integrated oncology and multispecialty network in Florida providing care for more than 120,000 patients annually, GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company's purpose is to redefine the care experience by improving patient outcomes, access and care delivery. With advanced technology and innovative treatment options, skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, urology, medical oncology, hematology, diagnostics, ENT and surgical oncology. For more information, visit ***************************** GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.

Job DescriptionBenefits: Overtime Opportunities Competitive salary Flexible schedule Join Our Growing Team at Assisting Hands Home Care! Are you a compassionate CNA, HHA, or experienced caregiver looking for a rewarding career? Assisting Hands Home Care is hiring caregivers now to provide one-on-one in-home care for seniors in Lee County and Charlotte County, including Fort Myers, Cape Coral, Bonita Springs, Estero, and Lehigh Acres. Why Work With Us? Flexible Schedules Full-time & part-time available! Competitive Pay Earn $16.50-$19.50 per hour (based on location & case complexity). Overtime Pay Get paid fairly for your hard work. Reliable Paycheck We are not a registry; we pay payroll taxes and liability insurance. Supplemental Insurance Extra coverage available. Family-Owned Business Hands-on support from owners who care. Plenty of Hours Available We have more cases than staff! Requirements: CNA, HHA, or caregiving experience (home care or assisted living) Level 2 Background Check (or ability to pass one) CPR Certification Alzheimers, HIV/AIDS, and Assistance with Medication Certificates DOEA Training Certificate & TB Test Valid Drivers License & Reliable Transportation MUST speak and understand English Ready to make a difference? Apply today! call ************, extension 3. Join Assisting Hands Home Care and help seniors stay safe and happy in their homes! *note: Pay range is between $16.50-19.50/ hour. Pay depends on location and complexity of the case or cases assigned. We cannot guarantee hours.

Job DescriptionBenefits: Sales Commission 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Employee discounts Opportunity for advancement Paid time off Vision insurance Position may require travel between Marco Island and Rattlesnake/Collier Blvd locations** The Patient Care Coordinator is responsible for greeting patients, providing appropriate information, and communicating with departments and other staff members. They are the first smiling faces that patients see when entering the office. They reflect the standards and level of care that patients can expect to receive for the entire visit. To be successful in this position, the patient care coordinator must be cheerful, friendly, polite, tactful, and professional in appearance and manner at all times. They must be knowledgeable of all office financial policies as well as being aware of all scheduling rules for each provider. They will gather patient information, assemble/update charts, and maintain the smooth flow to the clinical areas of the office. The successful Patient Care Coordinator will be a team player and respectful of their co-workers. ESSENTIAL DUTIES & RESPONSIBILITIES As assigned, but not limited to the following: Greet patients in a polite, prompt, helpful manner. Provide necessary instructions and/or directions. Update patient information, provide any necessary forms needing completion, obtain necessary signatures. Create new patient charts as instructed. Obtain and/or verify necessary demographic and financial information according to protocol Maintain clean, orderly waiting areas and front office spaces Verify patient insurance eligibility as needed Answer phone according to protocol Professionally assist doctors, staff, visitors, and patients. Perform all duties within HIPAA regulations. Maintain confidentiality of all providers, staff, and patient information. Schedule appointments between providers and patients. Liaise between other departments with discretion and professionalism Adhere to SWP policy and procedures during all activities. Quickly answering or properly referring questions and issues to the appropriate department/individual Optimizing provider schedules and patient satisfaction with efficient scheduling Maintains operations by following policies and procedures, reporting needed changes to supervisor or practice manager. Contributes to team effort by accomplishing related results as needed. Maintains medical records, HIPAA documentation including letters, photographs, office notes, referrals as assigned. Enters patient data into the EMR databases and appointments into scheduling systems. Maintains documentation of no shows, cancellations, late arrivals and missed appointments. Reviews and maintains all schedules as needed Ensures all scheduled appointment needs are appropriately prepared and accurate records are present and/or obtained as needed and assigned. Informs patients of the office's payment policy and procedures, collects patient payments in accordance with the time-of service payment policy. Adheres to scheduled work and break hours to ensure adequate front desk coverage. Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments of services and products. Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments. Keeps office supplies adequately stocked by anticipating inventory needs and monitoring front office equipment. Participates in efforts to learn about new and existing products, procedures, and services.

Job Description Don't Miss This Rare Opportunity! Front Desk Coordinator - Pediatric Dentistry of Naples Openings like this don't come around often-and when they do, they go fast! Pediatric Dentistry of Naples is offering a rare chance to join our warm, upbeat team as a Front Desk Coordinator. If you love helping families and want to be part of a practice where kids leave smiling, this is the job you've been waiting for. Why You'll Want In (Before It's Gone): Competitive salary + full benefits A fun, supportive, family-focused atmosphere A role that makes a real difference in children's lives Work with a team that feels more like family What You'll Do: Be the welcoming face of our office Answer phones, schedule visits, and manage check-in/out Keep things running smoothly with positivity and professionalism What We're Looking For: A friendly, upbeat personality with strong communication skills Organized and detail-oriented Dental/medical office experience is great, but not required-we'll train the right fit! Apply today-opportunities like this don't stick around! All submissions will be kept strictly confidential. Benefits: Medical Dental 401k PTO Bonuses

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Medical and Dental benefits offered What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *Bonus Potential* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees

Department: Admin Services - FRL Work Type: Part Time Shift: Shift 1/1:00:00 PM to 5:00:00 PM Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour PART TIME Patient Access Representative Outpatient Registration Are you looking to gain experience in medical registration? Do you thrive in a fast-paced environment and enjoy helping patients? We are seeking a PART TIME Patient Access Representative to join our Outpatient Registration Team at Florida Radiology Admin, located at 8791 Conference Drive, Suites 1 & 2, Fort Myers, FL 33919. Why this role is great: * Perfect schedule for sleeping in or attending morning classes * Conveniently located near FSW off College Parkway * Monday to Friday: 1:00 PM 5:00 PM Join our team and help create a positive experience for every patient at Lee Health Outpatient Registration! Responsible for providing exceptional verbal and written customer service in a team-based environment. Patient Access Representatives play a key role in the success of Outpatient Registration, as his/her immediate interaction with patients, impacts revenue, repeat visits and patient satisfaction. Must be able to identify issues as they occur and take appropriate actions to resolve them. This position will also include time of service collections and maintaining department work queues. Late hours, holidays, and weekends may be required. Requirements Education:High School Diploma or GED Equivalent. Experience: 1 or more years of Customer Service- Required. 1 or more years of Medical Office Experience- Preferred. Certification: N/A License: N/A Other: Must be organized, dependable, practical and driven. US:FL:Fort Myers

Our office, Southwest Florida Oral Surgery - Fort Myers, is seeking a Patient Care Coordinator to join our busy specialty practice. This role also brings an exciting change of scenery - you'll get to travel to our beautiful Cape Coral and Naples locations while expanding your professional network! Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) Some travel to our Cape Coral and Naples location as needed As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 1 year of proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$17-$21 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision. **Work Schedule: 40 hours weekly.** Monday thru Friday 7:00am - 3:30pm; Rotating Saturday's 7:30am - 11:30am **Work Location:** Walgreens Pine Island - 4 NE Pine Island Rd, Cape Coral, FL 33909 **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** . _PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics._ **Job Responsibilities:** + Observe and report any performance, compliance or staffing related issues to supervisors + Manage and monitor patient flow, wait times, inventory levels and information logs + Monitor monthly productivity reports and report any deviations as necessary + Address any customer service related issues in a prompt and respectful manner + Promote team work, cohesiveness and effective communication among coworkers + Perform blood collections by venipuncture and capillary techniques for all age groups + Collect specimens for drug screens, paternity tests, alcohol tests etc. + Perform data entry of patient information in an accurate and timely manner + Process billing information and collect payments when required + Prepare all collected specimens for testing and analysis + Administrative and clerical duties as necessary + Travel to additional sites when needed **Job Requirements:** + High school diploma or equivalent + Minimum 1 year of experience as a phlebotomist + Prior experience is a leadership position is a plus + Phlebotomy certification from an accredited agency is preferred + In depth knowledge of phlebotomy duties, responsibilities and techniques + Proven track record in providing exceptional customer service + Strong communication skills; both written and verbal + Ability to work independently or in a team environment + Comfortable working under minimal supervision + Reliable transportation and clean driving record if applicable + Flexibility to work overtime as needed + Able to pass a standardized color blindness test **_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .

PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia. About Center for Sight: At the core of US Eye is the platform practice Center For Sight, a market-leading practice with a reputation for providing superior patient service, utilizing state-of-the-art technology, offering innovative procedures, and employing world-class physicians. Center For Sight is one of the nation's leading multi-specialty physician groups providing care in ophthalmology, optometry, dermatology, and cosmetic facial surgery. With fourteen locations, over 40 providers and the best and brightest team members, Center For Sight is proud to be named the #1 practice in the area. Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience. Essential Job Functions: * Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed. * Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms. * Print daily team/physician schedules as evidenced by the schedule of appointments for that day. * Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary. * Disseminate pertinent information using telephone systems and/or computer software systems as appropriate. * Cross-check and update next-day charts as evidenced by the appointment schedule. * Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff. * Complete appointment confirmation calls based on the patient appointment schedule. * Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period. * Fill out essential reports and forms as requested. * Additional administrative responsibilities as needed. Competencies: * Demonstrated knowledge of material, methods, instruments, and equipment. * Demonstrated ability to read, write, and perform mathematical calculations. * Ability to follow oral and written instructions. * Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization. Education and Experience: * High school diploma. * Experience with Microsoft Office products. * Prior experience in a customer service role. * Must be able to work under pressure and respond to patient requests in a positive manner. * Associate's degree (preferred). Position Type and Expected Hours of Work: * This is a full-time position located in Naples, Florida * Days and hours are * Travel to other locations as necessary Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. As the Patient Services Specialist, you are responsible for providing administrative and general support to staff, patients and Physicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients. This role is a crucial link between our patient's and clinical teams. Reporting lines: The Patient Services Specialist will report directly to the Center Lead, Senior Patient Services Specialist or Office/ Practice Administrator. The Patient Services Specialist will not have any direct reports. Reporting lines and direct reports may change from time to time in line with the requirements of the role. Your key responsibilities: As Patient Services Specialist, you will ensure a high level of patient service is provided including anticipating needs, maintaining patient service expectations, and reacting to feedback. You are expected to maintain a professional service which meets patient needs. Customer Service Monitoring and reacting to patient feedback Monitoring the flow of patients and directing as appropriate Answering and attending to all telephone calls in a timely manner Responding to queries in accordance with the privacy policy Having a breadth of service knowledge to respond to patient queries Providing support to Physicians and other internal customers, as required Assist with patient questions regarding billing and insurance payments Maintenance and improvement of the patients' waiting room Maintaining the look and feel of both patient and employee-facing spaces, restocking supplies, and organization Dealing with people traffic, by directing vendors and visitors as they come and ensuring compliance to sign in protocols Maintaining the Integrity of Patient Records Scheduling Physician appointments with regard to availability & appropriate timeframes Undertaking all actions to support a Physicians clinic visit, including ensuring the completeness of patient records prior to and subsequent to the visit Admitting and discharging patients, prior to and following, consultation, evaluation and follow-up appointments Registering new patients in a timely manner and ensuring the accuracy of personal and billing details Ensuring all documentation and correspondence required for the consultations appointment is registered Creating referring doctor records as required Following up on referrals Document management You are required to work co-operatively within a multidisciplinary team and assist other team members to achieve team objectives and work outcomes. Adhere to the policies and procedures as documented in the work instruction manual and as directed Contribute to team development through contributing in team huddles, participating in team problem solving, supporting Center Leads and Physicians with ad hoc tasks, etc. General administrative and patient support duties, e.g. document management, report generation Your key working relationships: As the Patient Services Specialist, you need to develop strong relationships with the following internal parties: Patients Physicians both internal and external Patient Services teams Financial Counsellors Radiation Therapists Center Lead Regional Lead Quality External vendors Experience & Qualifications High School Diploma or equivalent Demonstrated ability in an administrative role within a busy, customer focussed environment, medical preferred. Handle and resolve urgent matters and time critical medical appointments Strong organization and communication skills, with the ability to liaise with both internal and external stakeholders. Proven experience to work effectively both independently and in a team environment. Knowledge of patient billing systems and related funding mechanisms. Ability to use clinical administration systems, as well as Microsoft Office software Collaborative approach in working with the wider administration team and other internal customers, in line with the organization values. Flexible approach to work Travel as required to other centers Minimum Physical Capabilities: In order to be able to perform normal duties in the Patient Services Specialist role, the worker must be able to perform all of the following physical capabilities: Lifting up to 11 lbs occasionally floor to waist height, Frequent forward reaching, fine motor control (hand and arm) Sitting for up to 30mins at a time Occasional standing and walking Occasional bending and squatting Rare pushing and pulling to assist with a patient transfer About GenesisCare: An integrated oncology and multispecialty network in Florida providing care for more than 120,000 patients annually, GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company's purpose is to redefine the care experience by improving patient outcomes, access and care delivery. With advanced technology and innovative treatment options, skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, urology, medical oncology, hematology, diagnostics, ENT and surgical oncology. For more information, visit ***************************** GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.

Patient Access Center Representative About US Eye: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia. Job Summary: Patient Care Access Representatives are responsible for maintaining a friendly, warm and inviting environment at the Front Desk/Patient Check-In area and/or the Patient Check-Out area. It is important that Patient Care Access Representatives are polite, attentive and organized. Additionally, they should be able to effectively communicate with patients and assist them in any way they can. `Other Duties and Responsibilities: Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed. Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms. Print daily team/physician schedules as evidenced by the schedule of appointments for that day. Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary. Disseminate pertinent information using telephone systems and/or computer software systems as appropriate. Cross-check and update next-day charts as evidenced by the appointment schedule. Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff. Complete appointment confirmation calls based on the patient appointment schedule. Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period. Fill out essential reports and forms as requested. Answers and triages incoming calls in a high-volume setting in a courteous and highly professional manner. Provides patients with an exceptional, one of a kind experience that leads to high levels of patient satisfaction. Responds to incoming appointment requests via email, Phreesia, and other alternate paths into the practice. Works in tandem with our contact center team to manage the phone queue and respond to patients efficiently, always mindful of service response times. Accurately schedules appointments according to our practice templates and protocols. Meets productivity and patient care standards that align with our standards for the patient experience. Additional administrative responsibilities as needed. Adherence to applicable laws, regulations and contractual obligations. Follows the principles of the Compliance Program as well as the Code of Conduct. Competencies: Demonstrated ability to follow oral and written instructions. Demonstrated knowledge of material, methods, instruments and equipment. Demonstrated ability to read, write and perform mathematical calculations. Must be able to maintain high degree of confidentiality. Ability to multi-task, work in a fast-paced environment and manage time accordingly in order to meet deadlines and requirements of the organization. Education and Experience: A high school graduate or equivalent An out-going personality Detail-oriented Knows Microsoft Office Suite Optimal Customer Service skills Must be able to work under pressure and respond to patient requests in a positive manner. Position Type and Expected Hours of Work: This is a full-time position. Days and hours are Monday through Friday 8:00 A.M. - 5:00 P.M. with occasional overtime. Location: Naples, FL Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Demonstrated ability to do excessive walking, standing, bending and stooping. While performing the duties of this job, the employee is frequently required to stand, sit, use hands to handle or feel objects, tools or control, reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance, kneel and crouch. The employee may be required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. As the Patient Services Specialist, you are responsible for providing administrative and general support to staff, patients and Physicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients. This role is a crucial link between our patient's and clinical teams. Reporting lines: The Patient Services Specialist will report directly to the Center Lead, Senior Patient Services Specialist or Office/ Practice Administrator. The Patient Services Specialist will not have any direct reports. Reporting lines and direct reports may change from time to time in line with the requirements of the role. Your key responsibilities: As Patient Services Specialist, you will ensure a high level of patient service is provided including anticipating needs, maintaining patient service expectations, and reacting to feedback. You are expected to maintain a professional service which meets patient needs. Customer Service * Monitoring and reacting to patient feedback * Monitoring the flow of patients and directing as appropriate * Answering and attending to all telephone calls in a timely manner * Responding to queries in accordance with the privacy policy * Having a breadth of service knowledge to respond to patient queries * Providing support to Physicians and other internal customers, as required * Assist with patient questions regarding billing and insurance payments * Maintenance and improvement of the patients' waiting room * Maintaining the look and feel of both patient and employee-facing spaces, restocking supplies, and organization * Dealing with people traffic, by directing vendors and visitors as they come and ensuring compliance to sign in protocols Maintaining the Integrity of Patient Records * Scheduling Physician appointments with regard to availability & appropriate timeframes * Undertaking all actions to support a Physicians clinic visit, including ensuring the completeness of patient records prior to and subsequent to the visit * Admitting and discharging patients, prior to and following, consultation, evaluation and follow-up appointments * Registering new patients in a timely manner and ensuring the accuracy of personal and billing details * Ensuring all documentation and correspondence required for the consultations appointment is registered * Creating referring doctor records as required * Following up on referrals * Document management You are required to work co-operatively within a multidisciplinary team and assist other team members to achieve team objectives and work outcomes. * Adhere to the policies and procedures as documented in the work instruction manual and as directed * Contribute to team development through contributing in team huddles, participating in team problem solving, supporting Center Leads and Physicians with ad hoc tasks, etc. * General administrative and patient support duties, e.g. document management, report generation Your key working relationships: As the Patient Services Specialist, you need to develop strong relationships with the following internal parties: * Patients * Physicians both internal and external * Patient Services teams * Financial Counsellors * Radiation Therapists * Center Lead * Regional Lead * Quality * External vendors Experience & Qualifications * High School Diploma or equivalent * Demonstrated ability in an administrative role within a busy, customer focussed environment, medical preferred. * Handle and resolve urgent matters and time critical medical appointments * Strong organization and communication skills, with the ability to liaise with both internal and external stakeholders. * Proven experience to work effectively both independently and in a team environment. * Knowledge of patient billing systems and related funding mechanisms. * Ability to use clinical administration systems, as well as Microsoft Office software * Collaborative approach in working with the wider administration team and other internal customers, in line with the organization values. * Flexible approach to work * Travel as required to other centers Minimum Physical Capabilities: In order to be able to perform normal duties in the Patient Services Specialist role, the worker must be able to perform all of the following physical capabilities: * Lifting up to 11 lbs occasionally floor to waist height, * Frequent forward reaching, fine motor control (hand and arm) * Sitting for up to 30mins at a time * Occasional standing and walking * Occasional bending and squatting * Rare pushing and pulling to assist with a patient transfer About GenesisCare: An integrated oncology and multispecialty network in Florida providing care for more than 120,000 patients annually, GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company's purpose is to redefine the care experience by improving patient outcomes, access and care delivery. With advanced technology and innovative treatment options, skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, urology, medical oncology, hematology, diagnostics, ENT and surgical oncology. For more information, visit ***************************** GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision. Work Schedule: Monday-Friday 7am-3:30pm rotating Saturdays in Naples, Fl Work Location: 1100 N. Collier BLVD Marco Island, FL 34145 Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Job Responsibilities: Observe and report any performance, compliance or staffing related issues to supervisors Manage and monitor patient flow, wait times, inventory levels and information logs Monitor monthly productivity reports and report any deviations as necessary Address any customer service related issues in a prompt and respectful manner Promote team work, cohesiveness and effective communication among coworkers Perform blood collections by venipuncture and capillary techniques for all age groups Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner Process billing information and collect payments when required Prepare all collected specimens for testing and analysis Administrative and clerical duties as necessary Travel to additional sites when needed Job Requirements: High school diploma or equivalent Minimum 1 year of experience as a phlebotomist Prior experience is a leadership position is a plus Phlebotomy certification from an accredited agency is preferred In depth knowledge of phlebotomy duties, responsibilities and techniques Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Reliable transportation and clean driving record if applicable Flexibility to work overtime as needed Able to pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.