Patient service representative jobs in Brick, NJ - 1,434 jobs
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Patient Service Representative
Customer Service Representative
Patient Care Coordinator
Patient Representative
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Patient Registrar
Credentialing Specialist
Medicaid Specialist
Patient Service Specialist
PATIENT SERVICES REP
Cooper University Health Care 4.6
Patient service representative job in Bensalem, PA
About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Greets patients and guests utilizing AIDET while providing an individualized excellent patientservice experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives. Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls. Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach. Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling). Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls. Fulfills organizational responsibilities as assigned including respecting/promoting patient rights, responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations. Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. Other duties as assigned by the manager. Experience Required * Minimum one year of recent registration or billing experience working in a medical facility preferred. * Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. * Epic experience preferred. * Excellent organizational, written/verbal communication and teamwork skills. * Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required. License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. Special Requirements Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers. NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.
$31k-35k yearly est. 1d ago
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Senior Patient Registrar
Pride Health 4.3
Patient service representative job in New York, NY
Job Title: Senior Patient Registrar
Assignment Duration: 24 weeks
Shift: Monday-Friday, 9:00 AM - 5:00 PM
Break: 45-minute unpaid break
Pay Rate: $28/hour
Job Summary
The Senior Patient Registrar is responsible for patient registration, demographic and insurance verification, and providing excellent customer service in a fast-paced healthcare environment. This role requires strong clerical, data entry, and communication skills, with a preference for experience in a cardiology or medical office setting.
Required Qualifications (R)
High School Diploma or GED
Minimum 3 years of clerical experience in a healthcare or administrative setting
Data entry speed of 4,500 keystrokes per hour
Strong customer service skills
Excellent verbal and written communication skills
Proficiency in telephone systems, keyboarding, and basic computer applications
Knowledge of health insurance benefits and requirements
Ability to work independently and as part of a team
Preferred Qualifications (P)
Some college coursework
3-5 years of experience in a cardiology, medical, or secretarial setting
Strong proficiency with Electronic Health Records (EHR) systems
Knowledge of medical coding, including ICD-9 and CPT-4
Prior customer service experience in a healthcare environment
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors
$28 hourly 3d ago
Patient Service Representative
Prokatchers LLC
Patient service representative job in New York, NY
Answer incoming calls and electronic requests from patients, family members, and external parties in a professional and courteous manner.
Register new patients and schedule healthcare appointments while ensuring timely, accurate, and compliant data entry.
Verify insurance coverage or determine patient self-pay responsibilities and provide cost estimates.
Handle clerical and clinical messages from patients, family members, and healthcare professionals.
Identify urgent patient situations and coordinate immediate triage.
Remain composed with upset callers, escalating priority issues when needed.
$33k-40k yearly est. 19h ago
Patient Care Coordinator-Adult Primary Care
Premium Health Center
Patient service representative job in New York, NY
Hours:
Full Time
10:00 AM - 6:00 PM: Sunday
11:30 AM-7:30 PM: Monday-Thursday
Premium Health is looking for outstanding candidates for the Patient Care Coordinator position for our Internal Medicine Department.
Premium Health, located in the heart of Brooklyn, is committed to providing compassionate, culturally sensitive, comprehensive health care, and behavioral health services to everyone in the community in need, regardless of ability to pay. Through our services, we aim to achieve community wellness for the individuals and families we serve. Premium Health prioritizes a collaborative care approach and utilizes evidence-based treatment, thus achieving improved patient care and superior outcomes.
Conveniently located midway between Flatbush and Boro Park, our Foster Avenue location is home to our adult internal medicine, adult behavioral health, and podiatry departments. Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent.
Ideal candidates will have prior experience working in a medical office and have familiarity in medical terminology.
Time Commitment:
10:00 AM - 6:00 PM: Sunday
11:30 AM-7:30 PM: Monday-Thursday
Responsibilities:
Daily responsibilities include:
· Document results reviewed with provider and convey them to the patient
· Reply to patient medical questions as instructed by the provider
· Refill medications
· Complete medical forms
· Assist providers with tasks as needed
· Perform tasks as assigned by supervisor
Compensation:
$23-$25 an hour
Benefits:
Public Service Loan Forgiveness (PSLF)
Paid Time Off, Medical, Dental and Vision plans, Retirement plans
$23-25 hourly 19h ago
Customer Service Representative
Insight Global
Patient service representative job in New York, NY
Title: Customer ServiceRepresentative
Duration: 4 month contract
The Customer ServiceRepresentative (CSR) will be responsible for contacting students who have been accepted into our charter school program and assisting them with the onboarding process for the new school year. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional service to our students and their families.
Key Responsibilities:
* Contact newly accepted students and their families to welcome them to the program.
* Provide detailed information about the onboarding process, including required documentation, important dates, and next steps.
* Answer any questions students and families may have about the program and the school.
* Assist with the completion and submission of necessary forms and paperwork.
* Coordinate with other departments to ensure a smooth onboarding experience.
* Maintain accurate records of all communications and interactions with students and families.
* Follow up with students and families to ensure all onboarding requirements are met.
* Address any concerns or issues that arise during the onboarding process in a timely and professional manner.
Required Skills & Experience
* High school diploma or equivalent; associate's or bachelor's degree preferred.
* Previous experience in customer service, preferably in an educational setting.
* Excellent verbal and written communication skills.
* Strong organizational and time management skills.
* Ability to work independently and as part of a team.
* Proficiency in Microsoft Office Suite and other relevant software.
* Bilingual skills are a plus.
$30k-39k yearly est. 3d ago
Customer Service Representative
LHH 4.3
Patient service representative job in Hamilton, NJ
Job Title: Customer ServiceRepresentative
Type of Employment: Temp to Permanent
In Office/Hybrid/Remote: Fully in Office
Hourly: $22 - $23/hr Based on years of experience
If you're looking to work in a professional office with a fun team, LHH is partnering with a consumer services organization in Hamilton, NJ that is looking to hire a Customer ServiceRepresentative as soon as possible! The qualified candidate should have prior customer service experience, excellent phone demeanor, and be computer savvy. The hours are Monday through Thursday 9AM to 5PM with a 30-minute break and Friday from 9AM to 3:30PM with a 30-minute break (36-hour work week). This role is fully in office.
If this role is a fit to your background, please submit an updated resume for review.
Responsibilities:
Answer incoming phone calls from existing customers and assist with questions and concerns
Make outbound calls to customers reminding them of missed payments when applicable
Inputting payments for customers
Assisting customers with autopay set up and navigating the company website
Required Experience:
Bachelor's Degree in a related field or 1 year of retail or corporate customer service experience
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite and able to learn new software easily
Ability to type 50WPM minimum
Superb customer service abilities with a knack for de-escalations
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ***********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
$22-23 hourly 2d ago
Customer Service Representative
Robert Half 4.5
Patient service representative job in Edison, NJ
We are seeking a reliable Customer ServiceRepresentative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism.
Key Responsibilities
Respond to customer inquiries via phone, email, or chat
Resolve customer complaints and issues in a timely and effective manner
Provide accurate information about products, services, and policies
Process orders, returns, exchanges, or account updates
Document customer interactions and maintain accurate records
Escalate complex issues to the appropriate team when necessary
Maintain a positive, professional attitude at all times
Qualifications
Previous customer service experience preferred but not required
Strong verbal and written communication skills
$29k-36k yearly est. 2d ago
Customer Service Representative
Randstad USA 4.6
Patient service representative job in Burlington, NJ
We are seeking a customer-focused Customer ServiceRepresentative to join our team in Burlington, NJ. In this role, you will be the "voice and heart", providing essential support and troubleshooting for our diverse customer base. This is an entry-level position designed for individuals who are eager to learn our industry-leading technologies and grow within a supportive, collaborative environment.
What You'll Do:
Actively listen to customer inquiries to provide accurate information on products, parts, and services.
Efficiently process supply orders, provide price quotes, and manage RMAs (Return Merchandise Authorizations) and Web Store enrollments.
Maintain precise documentation of all customer interactions and solutions within our CRM database to ensure seamless follow-up
Work closely with supervisors and cross-functional teams to meet performance metrics while adhering to company guidelines and schedules.
Essential Qualifications:
High school diploma, GED, or equivalent experience.
0-1 year of experience in a customer-facing or professional office environment.
Exceptional phone handling skills and the ability to practice active, responsive listening.
Familiarity with CRM software or advanced proficiency in the Microsoft Office Suite.
What We Offer:
$22 per hour competitive compensation
M-F, 20 hours per week part time schedule
Enjoy a balanced schedule with in-office collaboration Monday through Wednesday.
Comprehensive medical, dental, and vision insurance, plus an Employee Assistance Program (EAP).
401(k) plan with company match and life insurance.
For a faster response, please email your resume to ****************************** with "CSR" in the subject line.
$22 hourly 4d ago
FRONT DESK / PATIENT CARE COORDINATOR
Hess Spine and Orthopedics LLC 4.9
Patient service representative job in Union, NJ
Benefits:
Company parties
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Job description
Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENT CARE COORDINATOR / FRONT DESKMUST speak fluent English and Spanish.
Duties
Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day.
Provide education and support to patients and their families regarding the provider's treatment recommendations.
Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality.
Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging.
Document all interactions and updates in the patient's medical records accurately.
Skills
Strong knowledge of clinic operations and medical practices.
Solid understanding of human anatomy to effectively assess patient needs.
Excellent communication skills for interacting with patients, families, and healthcare teams.
Ability to manage multiple cases simultaneously while maintaining attention to detail.
Knowledge of orthopedic practices is a plus.
Speak fluent Spanish and English
This role requires a compassionate individual who is dedicated to patient care and satisfaction.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Medical Specialty:
Orthopedics
Surgery
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to Commute:
UNION NJ
Ability to Relocate:
UNION NJ
Work Location: In person
$23-26 hourly 7d ago
Home Care Patient Care Coordinator (Chinese or Mandarin Preferred)
Office 4.1
Patient service representative job in New York, NY
At HouseCalls Home Care, we're more than a Licensed Home Care Services Agency (LHCSA) - we're a mission-driven team committed to delivering compassionate, high-quality care that allows elderly and disabled individuals to live with dignity and comfort in their own homes.
We are currently seeking a Patient Care Coordinator, with Chinese or Mandarin language skills preferred, to support our diverse patient population from our Brooklyn office. In this essential role, you'll serve as the connection between patients, families, and providers-helping ensure culturally responsive, personalized care.
Why You'll Love Working Here
Competitive pay: $23-$24/hour (based on experience)
Health, dental, vision, and life insurance
401(k) with employer match
Paid Time Off & holidays
Short- and long-term disability coverage
Reserved parking
Smaller caseloads for better work-life balance
Supportive leadership and opportunities for growth
Make a meaningful impact as part of a culturally responsive, mission-driven team
What You'll Do as a Patient Care Coordinator
Serve as the primary point of contact for patients and families
Coordinate and personalize home care plans based on patient needs
Manage scheduling, follow-ups, and in-home assessments
Educate patients and caregivers on care routines and services
Track patient progress and maintain accurate documentation
Collaborate with providers, aides, and specialists
Ensure compliance with agency policies and health regulations
Provide empathetic, culturally sensitive support throughout the care process
What We're Looking For
1+ year of experience in care coordination, case management, or clinical support (home care preferred)
Chinese or Mandarin speaking preferred
Strong communication and organizational skills
Proficiency in Microsoft Office and EHR systems
Ability to multitask in a fast-paced environment
Empathetic, professional, and committed to patient-centered care
Apply Today
Ready to grow your career as a Patient Care Coordinator? Apply directly through this posting and take the next step toward joining a mission-driven organization.
At HouseCalls Home Care, we value diversity, support your growth, and empower every team member to make a lasting difference-every single day.
$23-24 hourly 29d ago
Patient Representative
Maimonides Medical Center 4.7
Patient service representative job in New York, NY
About Us We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clincal progams rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.
Overview
clinical training site for SUNY Downstate College of Medicine.
We currently seek a PatientRepresentative to serve as liaison between patient and hospital staff while functioning as a patient advocate interfacing with patients, families, staff and hospital administration; assists patients in interpreting hospital policies, procedures and services, and in obtaining solutions to problems and concerns.
Responsibilities
* Patient Advocacy & Education
Educates patients/families on hospital policies, the Patient's Bill of Rights, pain management, safety, & advance directives (HCP, DNR, MOLST.), in compliance with the Patient Self-Determination Act/Family Health Care Decisions Act.
* Issue Resolution & Communication
Serves as in-house Administrator on Call, addressing non-clinical patient concerns, resolving complaints, coordinating with hospital departments, and feedback to patients.
* Documentation & Reporting
Maintains comprehensive records of patient/family interactions, documents incidents and follow-ups, and provides reports to administration.
* Interdisciplinary Collaboration & Committees
Participates in & coordinates interdisciplinary patient care teams and hospital committees, including Ethics, Safety, Nursing, and Child Protection, EOL.
* Emergency Department Responsibilities
Supports patients/families in Emergency Department waiting areas, assists with patient admissions/transfers, expedites lab/X-ray processes
* Access & Support Services
Assists in referring patients to appropriate services when alternatives are unavailable, coordinates interpreter services, hospital notary, organ donor
* Policy Compliance & Outreach
Ensures adherence to department policies, performance improvement standards, and regulatory requirements; participates in community outreach, education programs, and staff in-services on patient rights and healthcare directives.
Qualifications
* Bachelor's degree in communications, social sciences or nursing preferred.
* Minimum 5 years exp in hospital field or suitable combination education/experience preferred.
* Knowledge of patient care and patient problems
* Good interpersonal and English verbal/written communication skills; Bilingual preferred.
Pay Range
USD $63,500.00 - USD $63,500.00 /Yr.
Equal Employment Opportunity Employer
Maimonides Medical Center (MMC) is an equal opportunity employer.
$63.5k yearly 60d+ ago
Part Time Patient Representative (FGP) - Staten Island
NYU Langone Health
Patient service representative job in New York, NY
NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
For more information, go to
med.nyu.edu
, and interact with us on
LinkedIn
,
Glassdoor
,
Indeed
,
Facebook
,
Twitter
and
Instagram
.
Position Summary:
We have an exciting opportunity to join our team as a Part Time PatientRepresentative (FGP) - Staten Island.
In this role, the successful candidate Position Summary:Greet patients as they arrive off the elevator, assist patients with their paperwork, and attend topatients needs. Acts as a liaison between the patient and Surgery Department. Responsible for helping to improve patient and family satisfaction by gaining a full understanding of patient concerns and providing resolution whenever possible. Serving as an informational resource to patients and their families; facilitating communications between patients/families and staff; documenting patient compliments and complaints.
Job Responsibilities:
Distributes Patients' Bill of Rights when requested and answer questions pertaining to those rights.
Monitors waiting area and dressing rooms for tidiness and tidies as appropriate
Stock waiting area with reading materials.
Assist patient who are in wheelchairs, when needed escort patient to their doctors appointment.
When needed escort patients to dressing room instruct on clothing changing procedures. Inform lead tech patient dressing room location.
Inform patients on wait time.
Greet and direct patients to appropriate registration line and seating areas. Assist patients to fill out paperwork, when necessary.
Reports trends in patient feedback to the leadership, and works with the health care team to identify possible quality improvement initiatives.
Documents all patient complaints and compliments in the Patient Feedback Tool and shares feedback and suggestions with involved staff as appropriate. Directs complaints to the office of the Chief Medical Officer and Risk Management. And/or Administrator.
Serves as a liaison between patient and staff when requested by patient/family and/or health care team, and assists patient and/or family to gain resolution within the limits of established organizational policy.
Investigates and facilitates resolution of quality of care concerns/complaints/grievances for all patients and families/visitors.
Distributes Advance Directive information and serves as a resource for patients, caregivers and staff.
Interprets and explains NYU Medical Center's policies, procedures and services that pertain to patient rights and responsibilities, as requested.
Minimum Qualifications:
High School Graduate or the equivalent, required.
3-5 years of equivalent experience in dealing with the public, required.
Excellent communication and customer service skills.
Knowledge of services provided in the Medical Center.
Preferred Qualifications:
College Graduate preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $17.68 - $28.44 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities).
Additional Information
For any queries please call me back @ ************
Thank you,
$32k-36k yearly est. 12h ago
Entitlement Medicaid Specialist
Odyssey House Inc. 4.1
Patient service representative job in New York, NY
TITLE: Entitlement Medicaid Specialist (FT)
REPORTS TO: Director of Entitlements
Our Mission:
Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages-and across all five boroughs-beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.
If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real.
In addition to competitive salaries, Odyssey House offers:
A 35-hour work week (as opposed to a 40-hour work week)
Vacation Plan and Holiday Schedule
Life Insurance
Medical Insurance (Two Plans)
Dental and Vision Insurance
Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
Long-Term & Short-Term Disability
Flexible Spending Account/Health Reimbursement Account
403(b) Plan
Corporate Counseling Associates (CCA) EAP benefit
Ability Assist Counseling Services (through The Hartford)
Commuter Benefits
Educational Assistance Programs
Special shopping discounts through ADP Marketplace and PlumBenefits
RUFit?! Fitness Program
Legal Assistance through ARAG
Optum Financial Service through ConnectYourCare
Benefit Advocacy Center through Gallagher
MAJOR FUNCTIONS:
Maintain a working relationship with the Department of Social Service (DSS), Human Resources Administration (HRA), the Social Security Administration (SSA), Medicaid Office, Expedited and Marketplace to ensure Medicaid Managed Care guidelines, policies and procedures are followed to receive appropriate funding for 819 and 820 programs.
SPECIFIC DUTIES & RESPONSIBILITIES:
Conduct daily comprehensive review of consumers' interviews to determine eligible for Entitlements benefits, Medicaid Eligibility, Medicaid Managed Care, Medicare, Private Insurance coverage, Self-Pay
Case conference difficult cases with the Director for guidance and support to ensure funding for 819 and Part 820 programs are obtained in a timely fashion
Conduct interviews on new admissions for HRA/DSS/Medicaid/SSI/SSD/Self-Pay
Expedite consumers with the selection of Managed Care Organization, assist with the NY State Market Place at point of admissions and upon Medicaid Eligibility
Daily Data Entry of Medicaid Managed Care coverage / Medicare / Private Insurance / MAT in AWARDS, E-Lab and LabCorp Portal
Daily update the Entitlement 820 Reports with consumers' coverage
Navigate Epaces (eMedNY) / Inovalon / STARS / SAAMS / AWARDS / WTW / Manage Care System Portals for coverage
Communicate with consumers regarding insurance coverage, restrictions, and disenrollment (Medicaid/Managed Care, Medicare, and Private Insurance)
Process Medicaid applications and recertifications for consumers through the Department of Social Services, NY State Exchange/Marketplace
Investigate Medicaid disparities related to county / deferral / eligibility / denial / dropped / recertification
Identify and process consumers with Medical / Pharmacy / Out-Patient restrictions through the Managed Care Organization and Managed Care System (MCS)
Resolve problematic Medicaid Managed Care issues for Part 820 coverage
Complete and submit bi-weekly 820 Medicaid Managed Care Reports
Complete weekly Medicaid Manage Care Reports for five residential programs to reflect consumers' coverage for the Pharmacy, Medical department and LabCorp
Other relevant duties as assigned
REQUIREMENTS:
BA Degree preferred
Experience with Medicaid Managed Care; Human Services Field
Background with DSS/HRA benefits, Recertifications, Medicaid Managed Care, Expediting, enrollment and disenrollment
Demonstrated effective communication, proficiency in Excel, computer skills, organization and multitasking
Notary Public Stamp
Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
$32k-45k yearly est. Auto-Apply 4d ago
Patient Representative and Operation Manager
Staff Connect
Patient service representative job in New York, NY
Patient Rep for Brooklyn Nursing home should be able to relate to patients and family of patients and take care of any issues that arise great communication skill will be dealing with the administration on a day to day business to see how can better care for patients and family
Salary: 75K
Operations Manager
For Telehealth Center in Brooklyn
has to be extremely organized
and be on top of the center from A-Z to make sure it runs smoothly and efficiently
Salary: 90K
$31k-38k yearly est. 60d+ ago
PATIENT SERVICES REP
Cooper University Health Care 4.6
Patient service representative job in Medford, NJ
About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description This position has a strong emphasis on customer service to our patients: * Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. * Serve as the front-line contact person for all incoming patients. * Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. * Must have the ability to be organized, take independent action and project Cooper's values to both customer and co-workers. Serves as patient's non-clinical navigator during discharge coordination. Experience Required * Minimum one year of recent registration or billing experience working in a medical facility preferred. * Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. * Epic experience preferred. * Excellent organizational, written/verbal communication and teamwork skills. * Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required. License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. Special Requirements * Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. * Must possess excellent communication skills both verbal and written. * You must be skilled in the use of computers.
$35k-39k yearly est. 1d ago
Customer Service Representative
Prokatchers LLC
Patient service representative job in New York, NY
Job Title : Customer ServiceRepresentative
Duration : 2+ months contract (Possible extension )
Education : High school degree
Shift Details : M-F schedule 9A-5P
Job Description:
• Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends.
• Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support.
• They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support.
• The Customer Success Specialist will work as a liaison to ensure proper processes are introduced and implemented such that the experience is enhanced.
$30k-39k yearly est. 2d ago
Customer Service Representative
LHH 4.3
Patient service representative job in Bensalem, PA
Job Title: Customer ServiceRepresentative
Type of Employment: Temporary, 3 Months
In Office/Hybrid/Remote: Fully in Office
Hourly: $22/hr
LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer ServiceRepresentative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break.
If this role is a fit to your background, please submit an updated resume for review.
Responsibilities:
Enter customer orders into the company ERP system
Monitor EDI website orders and verify for accuracy
Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues
Assist with backorders
Schedule shipments and handle order payments
Required Experience:
At least 1 year of customer service experience
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite and able to learn new software easily
Ability to type 50WPM minimum
Extremely detail oriented
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ***********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
$22 hourly 2d ago
Credentialing Specialist
Pride Health 4.3
Patient service representative job in New York, NY
The Credentialing Specialist is responsible for coordinating and managing all aspects of provider credentialing and re-credentialing activities. This role ensures that all medical staff, allied health professionals, and other designated providers meet organizational, regulatory, and accreditation requirements prior to practicing. The position requires strong healthcare experience, exceptional attention to detail, and proficiency with credentialing systems.
This is a fully onsite position.
Key Responsibilities
Credentialing & Re-Credentialing
Facilitate the complete credentialing lifecycle for initial appointments, reappointments, and ongoing audits.
Manage clinical privileging processes for medical staff and allied health professionals in accordance with policies, procedures, and bylaws.
Primary Source Verification
Perform and document primary source verification for new and existing providers.
Ensure compliance with verification standards and due diligence requirements.
License & Certification Management
Track and ensure timely renewal of provider licenses and certifications prior to expiration.
Update provider files and databases promptly as renewals are completed.
Records Management & Data Integrity
Maintain accurate, organized, and up-to-date provider credentialing files.
Ensure consistency and accuracy in all credentialing database entries.
Utilize software tools to monitor status alerts, run reports, and review scanned documentation.
Compliance & Regulatory Standards
Interpret and apply standards from accrediting and regulatory agencies.
Maintain working knowledge of laws, statutes, and regulations related to credentialing.
Software & Technology
Use MDStaff credentialing software (or similar systems) for data entry, tracking, and monitoring credentialing activities.
Team Support & Backup Coverage
Provide credentialing support for other members of the credentialing team as needed to ensure continuity of operations.
Minimum Required Skills & Qualifications
Bachelor's Degree - Required.
Healthcare Field Experience - Previous experience working within a healthcare environment is mandatory.
Credentialing Expertise - Hands-on experience with provider credentialing and privileging.
Primary Source Verification Skills - Ability to conduct and document all required verification activities.
MDStaff or Equivalent Software Proficiency - Experience managing data within credentialing systems.
Regulatory Knowledge - Understanding of accreditation and regulatory standards governing credentialing activities.
Exceptional Attention to Detail - Ability to ensure accuracy, consistency, and data integrity.
Records Management Skills - Experience maintaining comprehensive, compliant credentialing files.
Backup Capability - Ability to step in for other credentialing team members when coverage is needed.
Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
$41k-51k yearly est. 3d ago
SEEKING EXPERIENCED PATIENT CARE COORDINATOR / FRONT DESK
Hess Spine and Orthopedics LLC 4.9
Patient service representative job in Princeton Junction, NJ
Job DescriptionOverview Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENT CARE COORDINATOR / FRONT DESK MUST speak fluent English and Spanish.
Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day.
Provide education and support to patients and their families regarding the provider's treatment recommendations.
Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality.
Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging.
Document all interactions and updates in the patient's medical records accurately.
Skills
Strong knowledge of clinic operations and medical practices.
Solid understanding of human anatomy to effectively assess patient needs.
Excellent communication skills for interacting with patients, families, and healthcare teams.
Ability to manage multiple cases simultaneously while maintaining attention to detail.
Knowledge of orthopedic practices is a plus.
Speak fluent Spanish and English
This role requires a compassionate individual who is dedicated to patient care and satisfaction.
$36k-55k yearly est. 20d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Brick, NJ?
The average patient service representative in Brick, NJ earns between $30,000 and $44,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Brick, NJ
$36,000
What are the biggest employers of Patient Service Representatives in Brick, NJ?
The biggest employers of Patient Service Representatives in Brick, NJ are: