Patient service representative jobs in Bryan, TX - 116 jobs

":"As a Front Desk Coordinator, you are responsible for greeting all visitors, applicants and vendors entering the building and assisting them as necessary. You will be the first point of contact for our company phone line where you will screen and send calls to appropriate associates or departments. You will also support the Recruiting department with a number of administrative tasks including: reviewing and forwarding incoming resumes to the appropriate groups, sending out status updates to local and remote job applicants and data entry for our internal records. We are looking to hire someone who is outgoing and friendly, as well as professional and well-spoken. ","job_category":"Administrative and Clerical","job_state":"TX","job_title":"Front Desk Coordinator","date":"2026-01-05","zip":"77840","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Positive, mature attitude~^~Detail-oriented and organized~^~High level of dependability~^~Able to work Monday - Friday from 8:00 a. m. - 5:00 p. m. ","training":"","benefits":"Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401 (k), and a work\/life balance with paid time off. At our College Station facility, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith Job Title: CSEY Care Coordinator - Brazos County Job Status: Full-time, exempt, grant-funded Job Location: Brazos County, BCS Office: 1722 Broadmoor Drive, Bryan, TX, 77802 Job Summary: Unbound Now, with the endorsement of regional advisory councils and the financial support and direction of the Office of the Governor's Child Sex Trafficking Team, is committed to implementing the Texas Model for Care Coordination for Commercially Sexually Exploited Youth (CSEY). Care coordination facilitated by Unbound Now will be consensus-driven, collaborative, and driven to identify and recover CSEY and to facilitate tailored, accessible, trauma-informed, and holistic resources through a coordinated network of providers. The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that meet their unique short-term and longer-term needs. Care coordination includes awareness, education, creativity, collaboration, continuous learning, and capacity-building to identify and recover CSEY youth. Care coordination teams build trust, transparency, and solutions with each other to mitigate duplication of work and so that local and statewide partners are bridges instead of barriers to services for youth and their families. The primary functions of the CSEY Care Coordinator are to implement Unbound Now's care coordination program as described above, facilitating regional consensus-building and protocol development and compliance with Unbound Now policies and procedures and the expectations of the Texas Office of the Governor's Child Sex Trafficking Team. Responsibilities include sharing remote 24/7 crisis response with one other regional care coordinator; completing CSE-ITs as needed; securing and retaining release of information and consent for care coordination services; facilitating rapid response meetings, service staffing meetings, and family engagement meetings; developing and maintaining strong relationships with regional partners; ensuring timely and accurate documentation; supporting promotion and hosting of awareness events and education/training events by the care coordination team; conducting case analyses; conducting data evaluation sessions; and scheduling advisory council meetings. Compensation: Annual salary Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense. Availability: Generally, Monday through Friday 8:30-5:30. Will share 24/7 on-call with one other regional care coordinator on weekends, evenings, and holidays. Anticipated 45-50-hour work week. Some travel is possible. Working Conditions: Work performed primarily remotely, with some expectation and flexibility of work in normal office environments as required. The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system. Job Responsibilities: Build consensus among regional partner agencies to establish protocols Implement Unbound Now's care coordination program regionally, following the Texas Office of the Governor Child Sex Trafficking Team's expectations as outlined in The Texas Model for Care Coordination Grant Program, FY2025-26 funding announcement, and any subsequent direction provided by the CSTT Share 24/7 remote care coordination line with co Care Coordinator Complete CSE-ITs as needed Secure and retain the release of information and consent for care coordination services. Encourage engagement of CSEY advocacy services. Facilitate rapid response meetings, service staffing meetings, and family engagement meetings. Schedule and facilitate regular meetings of advisory councils in the service region Take care not to release confidential information without parent/guardian consent. Support the regional care coordination team in promoting and hosting awareness events and education/training events. Facilitate case analyses by the regional care coordination team Facilitate data evaluation sessions by the regional care coordination team Maintain a strong line of communication with the Care Coordination Program Director regarding any issues that develop Attend weekly meetings with the co-CSEY Care Coordinator and the Care Coordination Program Director to review progress and upcoming objectives of the Care Coordination Team. Attend weekly group supervision meetings with the Care Coordination Program Director to review program progress and upcoming objectives. Participate in regular gatherings of all Unbound Now care coordination staff to ensure consistency in service delivery and adherence to policies and protocol. Be prepared to share about Unbound Now's care coordination services as needed. Document all incoming referrals, intakes, meetings, service plans, outgoing referrals, and communications promptly in Unbound Now's electronic case management system (generally same day) Develop and maintain good working relationships with essential regional partners, including but not limited to the children's advocacy center, CASA, CSEY advocacy agency(ies), DFPS, community-based care provider, medical providers, juvenile probation department, law enforcement, and the district attorney's office. Facilitate partner commitment, consistency, and accountability. Seek and review feedback from regional partners Share 50/50 responsibility for 24/7 crisis line with co-care coordinator Following CCT protocols, obtain consent and contact the CSEY Advocate Agency Alert the medical provider receiving the victim from LE or DFPS Notify CCT members of recovery or identification, or if the child receives a clear concern on CSE-IT Start a case management file for the survivor Share 50/50 responsibility for RRM-C and RRM-NC duties After a case management file has been opened Initiate collection of information from DFPS, JJC, LE, CAC, and SA, and others as needed. Coordinate RRM with CCT Notify, schedule, facilitate, and document RRM to capture all decisions and action plans. Perform all follow-up activities for any RRM conducted by the coordinator Notify residential and other service providers identified in the RR meeting that a referral will be forthcoming If applicable, follow up with the entity responsible for submitting the referral documentation to the placement agency Maintain contact with CSEY Advocate Agency and/or others directly in contact with the victim to receive updates that inform decisions for the CCT. Send out the action plan to all CCT members. Schedule all Service Status Meetings for cases created by the coordinator for which an RRM was conducted (50/50 case load) Facilitate information sharing with MDT to provide updates for upcoming SSMs responsible for facilitation, coordination, documentation, and management of assigned cases Manage community relations and nurture, and develop advisory council partner relations Host education/training events Promote education/training events Co-Host advisory council meetings Conduct data evaluation sessions with the advisory council Attend weekly meetings with the Care Coordinator Program Director to provide updates and collaborative discussion of care coordination efforts Respond appropriately to allegations of abuse, including youth-to-youth sexual activity, taking allegations seriously, following mandatory reporting requirements, and reporting to the Care Coordination Program Director immediately Complete all Unbound Now required training on time Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process Submit travel reimbursements daily, adhering to all travel guidelines Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable) Desired Outcomes: Youth and their families in the service region are consistently served with professionalism and compassion. Compliance with CSTT expectations for care coordination was upheld in the service regions. Excellent working relationships with regional partners Documentation uploaded and data entered into case management software accurately and promptly for programmatic reporting Community and regional partner agencies understand Unbound Now's care coordination services, with strong public presentations and written materials available as needed Working Relationships: Supervisor: Care Coordination Program Director Works with: Regional partner agencies and Unbound Now HQ staff Experience and Education: Bachelor's degree in social work or related field Experience working with youth who have experienced commercial sexual exploitation Experience working collaboratively with regional partner agencies Proficient in facilitating awareness presentations and training Excellent verbal and written communication skills to articulate complex ideas clearly, especially in challenging and complex environments Demonstrated history of achieving positive outcomes through effective group facilitation and stakeholder engagement in previous roles or projects Ability to empathize with stakeholders' perspectives, navigate sensitive issues diplomatically, and build trust to facilitate open dialogue and consensus-building process Experience with documentation in a cloud-based case management software Experience facilitating protocol development Trained and experienced in trauma-informed care Job Requirements: Mature Christian faith, as evidenced by participation in a local Christian church. Three references (supervisor, professional, personal) Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check. Pass employment eligibility verification. Ability to build and maintain consensus Excellent organizational and administrative abilities Excellent communication and interpersonal skills Strong public presentation skills, in person and online Culturally competent Ability and willingness to maintain the confidentiality of sensitive information Ability to problem-solve and think creatively as needed Ability to work both in highly structured and unstructured settings Abide by Unbound Now policies at all times Willingness to travel regionally as needed using personal vehicle, reliable vehicle, valid driver's license, and car insurance Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process. Submit travel reimbursements daily, adhering to all travel guidelines Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable) Complete all Unbound Now required training on time Physical and Driving Requirements Must possess a valid driver's license and be able to operate a personal or company vehicle as needed for work-related travel. Demands the ability to respond on scene during all hours of the night. Occasional physical demands may require the ability to lift or carry loads up to 50 pounds. Frequent demands require close visual attention to detail and prolonged periods of mental concentration.

Job Summary and Responsibilities As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines. Every day you will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations. To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience. * Performs collection functions and financial assistance for payment methods * Conducts interviews with patients and/or family members * Collect and/or negotiate point of service payments or link to financial assistance programs * Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff * Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co‐pay benefit designs based on established charge estimates for common procedures * Counsels patients regarding their third‐party coverage, financial responsibility, and billing procedures Job Requirements Required * High School Graduate, upon hire or * High School GED, upon hire and Preferred * One (1) years of experience, upon hire preferred Where You'll Work CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Where You'll Work CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. Job Summary and Responsibilities As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines. Every day you will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations. To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience. Performs collection functions and financial assistance for payment methods Conducts interviews with patients and/or family members Collect and/or negotiate point of service payments or link to financial assistance programs Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co‐pay benefit designs based on established charge estimates for common procedures Counsels patients regarding their third‐party coverage, financial responsibility, and billing procedures Job Requirements High School Graduate, upon hire or High School GED, upon hire and Preferred One (1) years of experience, upon hire preferred

Patient Registration Coordinator Career Growth Opportunities, Health Benefits, Paid Time Off Community Dental Partners - revolutionizing dental care for underserved patients by creating an amazing doctor, staff, and patient experience. Our mantra is who we are. We're committed to a culture of values. We believe in a bigger picture: one in which everyone has the tools, training, and support they need to work their best and bring their skills and service to their community. We are in the relationship business where it's more than just dentistry. Our core values are built on a foundation of treating our patients, and team members and work - like GOLD! What we do matters. We are passionate. We work as a team. We stand for excellence-always. Interested in joining our team? BENEFITS & PERKS: 401(k) Health (PPO/HSA), Vision, Dental, Disability insurance (STD/LTD) Accident Insurance Life Insurance Employee, Spouse, and Child Life Insurance Options Paid Time Off Holiday Pay Hep B and CPR Certifications Career Growth Opportunities Company provided online learning courses Competitive Compensation Paid training Employee fun days Holiday celebrations Employee Assistance Program (EAP) Perks @ Work, Employee Discount Program Employee, Spouse, and Child Life Insurance Options Accident Insurance THE POSITION: The Patient Registration Coordinator is the first line of customer service for all patients and visitors entering our office. We are looking for a happy, responsible individual who takes initiative. This individual is a team player and sets the mood for patients as they enter the office. The Patient Registration Coordinator is someone that has the opportunity to bring a smile to the patients, to be able to give them a wonderful patient experience. This role provides the bridge between the front and back of the office. They are able to support the patient, staff, and doctors in many different ways. If you like to make connections with people this is the right position for you! ESSENTIAL DUTIES: Greet patients upon arrival Obtain insurance information, review it for accuracy, and route it to the appropriate staff member. Hands out the paperwork to the patient according to their needs handles routine questions and reviews the paperwork for accuracy when it is turned in. Change and update patient(s) status in the computer according to establishes guidelines Verifying insurance and frequencies when needed. This greeter will assist with attaching payments, sending claims, checking billable x-rays Clean/maintain front office area/lobby Perform other duties as assigned REQUIREMENTS: High school diploma or GED preferred. ** Dental Experience is Required ** OTHER QUALIFICATIONS: Customer Service Skills - must be able to provide excellent patient service to ensure their dental needs are being met. Multi-Tasker - ability to prioritize and address multiple demands concurrently. Communication - must be able to communicate effectively with the clinical team, patient, responsible parties, and other staff as necessary. Team Mindset - the ability to work within a team for the good of the patient. Positive Problem Solver - ability to think on your feet and find solutions to a variety of unique issues. Schedule and Location: Monday-Friday Safari Dental (K&N Dental) CDP is an Equal Opportunity Employer Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Internal ID: CDP100

There are tons to learn about liquor, beer & wine and have some fun along the way! Immediate Hire Always looking for smiling faces and those that are excited to learn and grow with our Team! Are you enthusiastic, outgoing and motivated? Do You smile all the time? Do you possess a customer-first ethic and attitude? Do you enjoy working in a fun and family-friendly atmosphere? We are currently seeking an upbeat, responsible and customer-oriented Customer Service Representative Celebration Advisor to join our team! Who are we? WB Liquors is a Texas-based, family-owned liquor store with extensive selection of liquor, beer, wine, and spirits since the 1960s. Our goal is to provide customers with quality products and exceptional customer service! Why work with us? We offer competitive pay and benefits, and we are closed on Sundays which gives everyone the opportunity to relax or take care of family and personal commitments. As a liquor store, we provide consistent employment in a changing job market. Our team is driven by celebration and creates a fun and exciting work environment! Come join the team as one of our Customer Service Representative Celebration Advisors! Benefits: Sundays off! Out by 9:15pm daily Bonus/Incentive potential Holiday Pay! Potential for Vacation after 6 months Employer matched 401(k) plan The right candidate will be willing and able to: Have a smiling face and happy disposition Communicate effectively and courteously with all customers Effectively use an integrated cash register and follow cash handling procedures Perform closing register procedures and make cash drops Assist in posting specials and promotions, checking-in vendors, setting and stocking product Requirements: Must be at least 21 years of age. Must be able to work a flexible schedule including evenings, weekends, and some holidays. Ability to lift up to 50 lbs. Extra Awesome: 1 year of retail experience or customer service experience Prior liquor, beer and wine knowledge is super awesome! What are you waiting for? Come join the Team! WB Liquors is proud to be an Equal Opportunity Employer. Work schedule 10 hour shift Weekend availability On call Holidays Day shift Night shift Overtime Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) 401(k) matching Other

Part-time Description The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing excellent customer service. The employee will greet all customers, obtain registration data, collect co-pays, when required, and ensure patient confidentiality at all times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Duties and Responsibilities: Greets patients in a polite, prompt, and helpful manner. Proactively keeps patients informed on delays and expected time to be seen by the provider. Consistently provides superior internal and external customer service. Ensures patient flow runs smoothly and efficiently. Obtains registration data, insurance information, and photo ID at each encounter. Promptly and accurately enters patient data into the computer system. Verifies patient's insurance. Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan. Follows all HIPAA guidelines and rules and explains practices to patients. Maintain proper personnel conduct and confidentiality of patent, staff, and physician information. Balances daily charges. Ensures that any money received is safeguarded. Must have exceptional multi-tasking abilities Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity. Assists other staff when needed in a positive, team-centered manner. Assist in scheduling and following up on provider referrals. Ensures lobby remains clean and stocked with necessary items. Seeks out methods and practices to minimize financial risk. Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date. The Clinic staff may also include ancillary personnel who are supervised by the professional staff. Other duties as assigned. This is a safety-sensitive and confidential position. Qualifications: Education: High School Diploma or equivalent required, Associates preferred. Licenses/Certification: Must obtain and maintain a current certification in BLS. Experience: 1-3 years prior medical office experience is preferred. Skills: Understanding of medical coding and billing. Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others. Competent with common PC applications including Internet, Email, and Microsoft Office. Ability to supervise, train, and evaluate new and current provider staff. Working Conditions: May be exposed to/occasionally exposed to patient elements. Subject to varying and unpredictable situations and interruptions. Occasionally subjected to irregular hours. Occasional pressure due to a fast-paced environment. The position may require lifting, carrying, or pushing equipment or patients. Requirements Physical Requirements: Must be able to see with corrective eyewear. Must be able to hear clearly with assistance. May be exposed to infectious and contagious diseases. May be in contact with patients under a wide variety of circumstances. Able to handle emergency or crisis situations. Will be required to wear protective equipment as necessary. Ability to escort or transport patient by wheelchair or stretcher Frequently: Sitting, walking, standing. Occasionally: Bending, squatting, climbing, kneeling, twisting, lifting, carrying, pushing, traveling. Ability to lift 15-20 pounds

Job Description Be able to identify sales leads among new and existing customers and maintain client relationships. They develop new business by scouting leads via the internet, phone, mailings, and tradeshows. They promote sales and implement marketing campaigns to increase revenue in chosen market areas. Responsibilities Must be able to work in a fast-paced environment, ability to converse with customers to discuss needs. Quick thinker, learner, and detailed oriented. Ability to actively listen and deliver 110% customer experience. Project a professional company image through telephone interactions and written communications with customers. Respond to inbound customer requests via internet and phone, handling all incoming internet and phone leads. Check email frequently and respond to inquiries immediately. Interest in the automotive industry is preferred. Basic knowledge of company products (labor rates, menu item prices, models, series, options, warranties, vehicle maintenance, standard equipment and specifications.) Present initial financing options based on customer needs. Deliver inquiries/messages intended for other sales personnel and departments promptly. Participate in team and process development sessions - keeping positive relationships with teammates, sales teams, and dealership management. Follow up with leads that are not ready to make an appointment or no-show. Contacting clients prior to appointment date to confirm appointment. Mailing marketing letters to provided leads. Following up post visit to ensure customer satisfaction. Qualifications Previous experience in BDC sales (Preferred not required) Bilingual in Spanish/English (Preferred not required) Phone - Customer service experience Must maintain 100% of all factories required training, including being 100% compliant within the first 30 days of hire Skill Sets Strong negotiation skills Deadline and detail-oriented Ability to build rapport with clients Customer relations Administration sales and marketing ability Maintain product and industry knowledge Interdepartmental relations Core Competencies · Customer service and excellent verbal communication skills- via phone, or experience in hospitality/retail- 40% · Proficient in written communication- emails- 20% · Critical thinking with the ability to come up with creative solutions- 20% · Driven to exceed established goals (goal awareness)- 10% Joining our team as a BDC Sales Representative will provide you with an opportunity to utilize your sales skills, develop a strong understanding of our products/services, and contribute to the growth and success of our organization. If you are a results-driven individual with a passion for sales and customer satisfaction, we'd love to hear from you. Apply today! Job Type: Full-time Pay: $15.27 - $18.39 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance Work Location: In person

US Heart and vascular is in need of a Medical Front Office Specialist to join our team at Davis Vein and Vascular in College Station, Texas Responsibilities: Check In Patients Check Out Patients & Schedule Follow Up Non-Testing Appointments at Check Out Call patients for testing schedules two days prior to test, explain financial responsibility and remind patient to refer to clinical instructions sheet, documenting the encounter in the chart. Monitor Healow & Patient Portal Follow Up on No Shows and Cancellations Appointment Confirmation Monitor Fax Box Scan and File Documents Email Management - Help Email Additional duties as assigned based on practice needs Requirements: High school diploma / GED Fluent English written and spoken. Familiarity with Microsoft office Bilingual preferred but not required Eclinical works EHR experience preferred but not required

Become the heartbeat of our healthcare practice as a Medical Office Specialist! As the welcoming face and voice of our organization, you'll create exceptional first impressions while orchestrating the seamless daily operations that keep our medical practice thriving. This role perfectly blends your passion for patient care with your talent for administrative excellence. Position Overview As our Medical Office Specialist, you'll be the essential bridge between patients and providers. From coordinating appointments to facilitating smooth check-in and check-out experiences, you'll ensure every patient interaction reflects our commitment to compassionate, efficient care. Schedule Enjoy work-life harmony with our family-friendly schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. No evenings or weekends means you can plan your personal life with confidence while building a rewarding healthcare career. Essential Duties and Responsibilities Cultivate positive relationships with patients and providers through clear, compassionate communication that puts people at ease Masterfully manage our appointment system by scheduling, canceling, and rescheduling patient visits with efficiency and attention to detail Enhance patient preparedness through proactive appointment reminders and thoughtful pre-visit planning Handle telephone communications with professionalism and empathy, ensuring calls are routed appropriately with timely follow-up Create a welcoming check-in experience by verifying and updating patient information in our Patient Management system with accuracy and care Perform thorough insurance verification and connect eligible patients with our financial counselor for Sliding Fee Discount programs, helping ensure healthcare accessibility Orchestrate seamless check-out experiences and coordinate follow-up appointments to support continuous patient care Efficiently manage document needs through professional copying and faxing services Process payments with precision, including collecting co-pays and handling credit card authorizations Qualifications High School diploma or GED required Bilingual proficiency in English and Spanish required Location This position is based at our Magnolia, Texas facility (77354) and is an on-site role where you'll be an integral part of our collaborative healthcare team. Join our diverse and dedicated team to make a meaningful difference in patients' healthcare experiences every day! Your warm personality and organizational talents will help create a welcoming medical environment where patients feel valued and supported throughout their care journey.

Under general supervision of the Director, the Registrars responsible for timely and accurate scheduling, insurance eligibility and verification, referrals and authorization, patient registration, point of service collection, transfer and discharge of all hospital patients. Serves as the first point of contact for providers and patients, via phone and in person. Supports the hospital in all areas as requested, ensuring the accuracy of demographic and financial data recorded, accurate and timely hand off of patient and/or registration documents and physician orders to clinical care departments, and promotes patient safety by arm banding every patient (Red Rules) at every point of contact prior to the end of the registration process. These duties, performed according to established policy and procedure, result in a positive experience for patients and providers, and ensure the success of the revenue cycle. ESSENTIAL JOB FUNCTIONS Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position. Completes registration and scheduling processes according to established protocol, ensuring the integrity of the patient's clinical record. This includes, but is not limited to patient, insurance subscriber, guarantor and physician demographics. Meets standards for customer service, registration accuracy, productivity and upfront collection goals. Reviews registrations daily for quality assurance, and correction of errors prior to close of business (reports provided by supervisor). Researches scheduled appointment log for 3 days out to ensure appropriate insurance documentation, eligibility and verification, completion of referral and/or authorization requirements, and notification to patient of patient portion due at time of service. Reschedules patient within 24 hours of appointment if insurance pre-certification/authorization requirements are not met. Promotes a culture of safety through proper identification, proper reporting, documentation and prevention of medical errors in a non-punitive environment. Arm bands every patient (Red Rules) prior to the end of the registration process. Follows the appropriate check in process to electronically date/time stamp patient arrival and departure/handoff times. Includes compliance with EMTALA rules and regulations when working in the Emergency Room, including appropriate registration of the ER OB patient. Assists patient in registering for and utilization of the Patient Portal to ensure compliance with Meaningful Use. Documents thoroughly and accurately. Flags patient accounts as necessary for collection of past due balances, incorrect demographics, and other critical notifications as needed. Utilizes payer websites and/or eligibility interface for eligibility and benefit detail, and assigns insurance plans according to validated results. Performs and documents pre-certification/authorization at time of service for all registrations in compliance with payer requirements. This includes communication to payer of ALL recorded/ordered procedures. Discusses Coordination of Benefits with patient. Confirms primary payer and records order of payers correctly within the registration profile. Documents account notes with the results of the COB review. This includes the Medicare Secondary Payer Questionnaire when the primary insurance is traditional Medicare. Assigns insurance plans in the correct order in accordance with MSPQ results. Explains registration forms to the expressed understanding of the patient and obtains the signature of the patient or authorized individual in compliance with state and federal guidelines. Completes Medical Necessity screening as required by Medicare for outpatient diagnostic services. Communicates the results to the patient on the appropriately completed Advance Beneficiary Notice (ABN) form for services that fail Medical Necessity Screening. Calculates patient's share of cost and performs point of service collection in accordance with upfront collection policy and procedure; collecting self-pay portions, co-payments, and past due patient portions at the time of check in; all other collections to be collected at discharge. Maintains cash drawer in accordance with established procedures. Participates in the daily reconciliation of cash collected and daily deposit as assigned. Abides by the HMH Legal Compliance Code of Conduct. Maintains a safe work environment and reports safety concerns appropriately. Maintains patient confidentiality and appropriate handling of PHI. Performs all other related duties as required and assigned. Requirements QUALIFICATIONS Education: High school diploma or GED required. Experience: Prior hospital or physician practice experience preferred. Required Skills: Excellent computer skills, oral and written communication and customer service skills. PHYSICAL DEMANDS AND WORKING CONDITIONS Frequent: sitting & reaching. Occasional: standing, walking, lifting, carrying & pushing. Visual and hearing acuity required. Work is inside, with good ventilation and comfortable temperature. Possible exposure to: toxic/caustic chemicals or detergents, communicable diseases, blood-borne pathogens. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Short Term & Long Term Disability Training & Development Wellness Resources

JOB TITLE: Front/Back Office Coordinator SUPERVISION RECEIVED: Direct supervision from Practice Administrator and Office Supervisor. * Greet patients upon arrival and check patients in on a daily basis. * Collect all co-pays from patients if applicable. * Obtain photo ID and insurance card to be scanned into system. * Check patients out as needed to assist with patient flow. * Prepare deposits. * Prepare end of day batch sheet. * Prepare encounters and SOAP notes for the following business day. * Create new patient chart in SOAP upon patients arrival. * Send all paperwork to appropriate departments via inter-office mail. * Book appointments in HST system when applicable. * Confirm appointments for the following business day. * Assist with office duties that can be performed at the check in desk. * Assist with maintaining a pristine office. * Maintain a neat and clean work environment. ESSENTIAL FUNCTIONS: * Must arrive prior to start time in order to become situated before patient's arrival. * Perform all office duties required. EDUCATION: High School Diploma, with 1-2 years experience in healthcare background KNOWLEDGE: * Knowledge of clinic policies and procedures. * Knowledge of computer systems, programs. * Knowledge of medical terminology. SKILLS: * Must be able to multi - task. * Must be able to express compassion and kindness to patients calling and being seen in the office. * Must maintain a professional and upbeat attitude. * Skill in written and verbal communication and customer relations. ABILITIES: * Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients. PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment. ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much patient contact. Occasional evening or weekend work. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Where You'll Work CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. Job Summary and Responsibilities Responsible for greeting patients, communicating with departments, scheduling appointments, answering phones, receiving payments, verifying necessary information and records in the medical record. Provides information to patients so they may fully utilize and benefit from the clinic services. Greets patients in polite, prompt, helpful manner and provides any necessary instructions/directions. Informs appropriate department of patient`s arrival. Oversees waiting area. Organizes patient flow. Answers phone in pleasant manner and deals with patient needs expeditiously. Uses EMR to generate information necessary for billing. Verifies and updates patient information. Collects copay. Obtains patient signatures as needed. Completes necessary paperwork and issues receipts. Collects and enters patient's insurance information into data base. Responsible for managing, directing, and monitoring coding activities on all services including distributing the daily charge tickets to the billing company. Obtains referral information. Schedules surgeries, outpatient appointments and admissions. Sends/receives patient`s medical records. Assembles patient's charts for next day visits. Responsible for planning, organizing and directing all aspects of the medical records. Responsible for assisting physician with clerical tasks. Coordinates service requests. Maintains clinic office and equipment. Informs the administrator of operational problems. Responsible for mail room functions including sorting and distribution of mail. Orders and inventories supplies. Assists with training and supervision of staff, helping them develop performance goals and objectives. Responsible for assisting patients with questions on insurance claims, home healthcare, and medical equipment. Responsible for administering, directing, planning, and coordinating all office activities. Provides information to patients so they may fully use and benefit from clinic/office services. Job Requirements Education Required: High school graduate Experience Minimum 1 year clinic experience preferred Skills Required: Computer programs/EMR

Job Summary and Responsibilities This position is responsible for identifying and collecting patient financial obligation for the duration of stay as well as verifying the eligibility/benefits information for the patient's visit. This position will also determine eligibility for the hospital's various financial assistance programs. Performs collection functions and financial assistance for payment methods Conducts interviews with patients and/or family members Collect and/or negotiate point of service payments or link to financial assistance programs Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co‐pay benefit designs based on established charge estimates for common procedures Counsels patients regarding their third‐party coverage, financial responsibility, and billing procedures Review patient account summaries of unbilled charges, billing, payments, and collection activities Obtain all forms required for patients potentially qualifying for financial assistance Review and monitor accounts for inpatients and initiate proper action Ensures payors are listed accurately, pertaining to primary, secondary, and/or tertiary coverage and billing when a patient has multiple third party/governmental payors listed on an account. Process patient accounts and deploy established policies to resolve insurance issues with patient accounts with/without supervision i.e. conference calls with employer, payor and physician office staff Initiate pre‐cert for in‐house patients when required, obtaining pre‐certification reference number, approved length of stay, and utilization review company contact person and telephone number Job Requirements Education & Experience High School Diploma/GED One (1) years of experience preferred Where You'll Work CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Job Description Become the heartbeat of our healthcare practice as a Medical Office Specialist! As the welcoming face and voice of our organization, you'll create exceptional first impressions while orchestrating the seamless daily operations that keep our medical practice thriving. This role perfectly blends your passion for patient care with your talent for administrative excellence. Position Overview As our Medical Office Specialist, you'll be the essential bridge between patients and providers. From coordinating appointments to facilitating smooth check-in and check-out experiences, you'll ensure every patient interaction reflects our commitment to compassionate, efficient care. Schedule Enjoy work-life harmony with our family-friendly schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. No evenings or weekends means you can plan your personal life with confidence while building a rewarding healthcare career. Essential Duties and Responsibilities Cultivate positive relationships with patients and providers through clear, compassionate communication that puts people at ease Masterfully manage our appointment system by scheduling, canceling, and rescheduling patient visits with efficiency and attention to detail Enhance patient preparedness through proactive appointment reminders and thoughtful pre-visit planning Handle telephone communications with professionalism and empathy, ensuring calls are routed appropriately with timely follow-up Create a welcoming check-in experience by verifying and updating patient information in our Patient Management system with accuracy and care Perform thorough insurance verification and connect eligible patients with our financial counselor for Sliding Fee Discount programs, helping ensure healthcare accessibility Orchestrate seamless check-out experiences and coordinate follow-up appointments to support continuous patient care Efficiently manage document needs through professional copying and faxing services Process payments with precision, including collecting co-pays and handling credit card authorizations Qualifications High School diploma or GED required Bilingual proficiency in English and Spanish required Location This position is based at our Magnolia, Texas facility (77354) and is an on-site role where you'll be an integral part of our collaborative healthcare team. Join our diverse and dedicated team to make a meaningful difference in patients' healthcare experiences every day! Your warm personality and organizational talents will help create a welcoming medical environment where patients feel valued and supported throughout their care journey.

Under general supervision of the Director, the Registrars responsible for timely and accurate scheduling, insurance eligibility and verification, referrals and authorization, patient registration, point of service collection, transfer and discharge of all hospital patients. Serves as the first point of contact for providers and patients, via phone and in person. Supports the hospital in all areas as requested, ensuring the accuracy of demographic and financial data recorded, accurate and timely hand off of patient and/or registration documents and physician orders to clinical care departments, and promotes patient safety by arm banding every patient (Red Rules) at every point of contact prior to the end of the registration process. These duties, performed according to established policy and procedure, result in a positive experience for patients and providers, and ensure the success of the revenue cycle. ESSENTIAL JOB FUNCTIONS Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position. Completes registration and scheduling processes according to established protocol, ensuring the integrity of the patient's clinical record. This includes, but is not limited to patient, insurance subscriber, guarantor and physician demographics. Meets standards for customer service, registration accuracy, productivity and upfront collection goals. Reviews registrations daily for quality assurance, and correction of errors prior to close of business (reports provided by supervisor). Researches scheduled appointment log for 3 days out to ensure appropriate insurance documentation, eligibility and verification, completion of referral and/or authorization requirements, and notification to patient of patient portion due at time of service. Reschedules patient within 24 hours of appointment if insurance pre-certification/authorization requirements are not met. Promotes a culture of safety through proper identification, proper reporting, documentation and prevention of medical errors in a non-punitive environment. Arm bands every patient (Red Rules) prior to the end of the registration process. Follows the appropriate check in process to electronically date/time stamp patient arrival and departure/handoff times. Includes compliance with EMTALA rules and regulations when working in the Emergency Room, including appropriate registration of the ER OB patient. Assists patient in registering for and utilization of the Patient Portal to ensure compliance with Meaningful Use. Documents thoroughly and accurately. Flags patient accounts as necessary for collection of past due balances, incorrect demographics, and other critical notifications as needed. Utilizes payer websites and/or eligibility interface for eligibility and benefit detail, and assigns insurance plans according to validated results. Performs and documents pre-certification/authorization at time of service for all registrations in compliance with payer requirements. This includes communication to payer of ALL recorded/ordered procedures. Discusses Coordination of Benefits with patient. Confirms primary payer and records order of payers correctly within the registration profile. Documents account notes with the results of the COB review. This includes the Medicare Secondary Payer Questionnaire when the primary insurance is traditional Medicare. Assigns insurance plans in the correct order in accordance with MSPQ results. Explains registration forms to the expressed understanding of the patient and obtains the signature of the patient or authorized individual in compliance with state and federal guidelines. Completes Medical Necessity screening as required by Medicare for outpatient diagnostic services. Communicates the results to the patient on the appropriately completed Advance Beneficiary Notice (ABN) form for services that fail Medical Necessity Screening. Calculates patient's share of cost and performs point of service collection in accordance with upfront collection policy and procedure; collecting self-pay portions, co-payments, and past due patient portions at the time of check in; all other collections to be collected at discharge. Maintains cash drawer in accordance with established procedures. Participates in the daily reconciliation of cash collected and daily deposit as assigned. Abides by the HMH Legal Compliance Code of Conduct. Maintains a safe work environment and reports safety concerns appropriately. Maintains patient confidentiality and appropriate handling of PHI. Performs all other related duties as required and assigned. Requirements QUALIFICATIONS Education: High school diploma or GED required. Experience: Prior hospital or physician practice experience preferred. Required Skills: Excellent computer skills, oral and written communication and customer service skills. PHYSICAL DEMANDS AND WORKING CONDITIONS Frequent: sitting & reaching. Occasional: standing, walking, lifting, carrying & pushing. Visual and hearing acuity required. Work is inside, with good ventilation and comfortable temperature. Possible exposure to: toxic/caustic chemicals or detergents, communicable diseases, blood-borne pathogens. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Short Term & Long Term Disability Training & Development Wellness Resources

JOB TITLE: Front/Back Office Coordinator SUPERVISION RECEIVED: Direct supervision from Practice Administrator and Office Supervisor. Greet patients upon arrival and check patients in on a daily basis. Collect all co-pays from patients if applicable. Obtain photo ID and insurance card to be scanned into system. Check patients out as needed to assist with patient flow. Prepare deposits. Prepare end of day batch sheet. Prepare encounters and SOAP notes for the following business day. Create new patient chart in SOAP upon patients arrival. Send all paperwork to appropriate departments via inter-office mail. Book appointments in HST system when applicable. Confirm appointments for the following business day. Assist with office duties that can be performed at the check in desk. Assist with maintaining a pristine office. Maintain a neat and clean work environment. ESSENTIAL FUNCTIONS: Must arrive prior to start time in order to become situated before patient's arrival. Perform all office duties required. EDUCATION: High School Diploma, with 1-2 years experience in healthcare background KNOWLEDGE: Knowledge of clinic policies and procedures. Knowledge of computer systems, programs. Knowledge of medical terminology. SKILLS: Must be able to multi - task. Must be able to express compassion and kindness to patients calling and being seen in the office. Must maintain a professional and upbeat attitude. Skill in written and verbal communication and customer relations. ABILITIES: Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients. PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment. ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much patient contact. Occasional evening or weekend work. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Job Summary and Responsibilities This position is responsible for identifying and collecting patient financial obligation for the duration of stay as well as verifying the eligibility/benefits information for the patient's visit. This position will also determine eligibility for the hospital's various financial assistance programs. Performs collection functions and financial assistance for payment methods Conducts interviews with patients and/or family members Collect and/or negotiate point of service payments or link to financial assistance programs Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co‐pay benefit designs based on established charge estimates for common procedures Counsels patients regarding their third‐party coverage, financial responsibility, and billing procedures Review patient account summaries of unbilled charges, billing, payments, and collection activities Obtain all forms required for patients potentially qualifying for financial assistance Review and monitor accounts for inpatients and initiate proper action Ensures payors are listed accurately, pertaining to primary, secondary, and/or tertiary coverage and billing when a patient has multiple third party/governmental payors listed on an account. Process patient accounts and deploy established policies to resolve insurance issues with patient accounts with/without supervision i.e. conference calls with employer, payor and physician office staff Initiate pre‐cert for in‐house patients when required, obtaining pre‐certification reference number, approved length of stay, and utilization review company contact person and telephone number Job Requirements Education & Experience High School Diploma/GED One (1) years of experience preferred Where You'll Work CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Where You'll Work CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. Job Summary and Responsibilities This position is responsible for identifying and collecting patient financial obligation for the duration of stay as well as verifying the eligibility/benefits information for the patient's visit. This position will also determine eligibility for the hospital's various financial assistance programs. Performs collection functions and financial assistance for payment methods Conducts interviews with patients and/or family members Collect and/or negotiate point of service payments or link to financial assistance programs Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co‐pay benefit designs based on established charge estimates for common procedures Counsels patients regarding their third‐party coverage, financial responsibility, and billing procedures Review patient account summaries of unbilled charges, billing, payments, and collection activities Obtain all forms required for patients potentially qualifying for financial assistance Review and monitor accounts for inpatients and initiate proper action Ensures payors are listed accurately, pertaining to primary, secondary, and/or tertiary coverage and billing when a patient has multiple third party/governmental payors listed on an account. Process patient accounts and deploy established policies to resolve insurance issues with patient accounts with/without supervision i.e. conference calls with employer, payor and physician office staff Initiate pre‐cert for in‐house patients when required, obtaining pre‐certification reference number, approved length of stay, and utilization review company contact person and telephone number Job Requirements Education & Experience High School Diploma/GED One (1) years of experience preferred