Patient Services Representative
Patient service representative job in Fort Myers, FL
Full-time Description
Quigley Eye Specialist, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.
Hours vary depending on doctors' schedules; Must be available Monday through Friday. Opening and closing shifts rotate.
*Overtime may be required. Must be willing to travel to our different clinic locations.
Job Responsibilities:
Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
Marks the arrival time of patients in the office and makes sure that patients are seen on time.
Scans patients' insurance cards and driver's licenses.
Enters all new patient demographic information into the computer.
Ensures that proper authorization or referral is collected from the patient.
Presents and collects fees, posts payments, and schedules the patient's next appointment.
Monitors accounts that are past due and collects payment at checkout.
Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
Evaluates chart data to verify all information has been received, completed, and signatures obtained.
Benefits:
As a team member at Eye Health America, you'll enjoy:
Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
Matching 401(k)
Employee Discount
Wellness Program
Paid Vacation & Holidays
Uniform Allowance
Training/Advancement opportunities
Requirements
High school diploma or equivalent.
Prefer at least one year's experience in eye care, or the medical environment.
Lead Patient Access Specialist
Patient service representative job in Fort Myers, FL
Department: LPG Contact Center Work Type: Full Time Shift: Shift 1/7:00:00 AM to 6:00:00 PM Minimum to Midpoint Pay Rate:$21.01 - $24.69 / hour The Lead Patient Access Specialist meets all requirements for the Patient Access Specialist II and are proficient in all areas. Demonstrates and commits to delivering the highest quality patient care with exceptional customer service. The Lead will be a patient advocate and exhibit leadership skills in which fosters a team environment. Along with the leadership, will be responsible for the daily functions of the department.
The Lead will be responsible for guiding and monitoring the staff with the workflow process, leading daily department huddles, and embrace process improvement. In addition, they will demonstrate strong listening skills, acknowledge patients/staff concerns, always ensuring that we are meeting patients needs. This person will monitor staff calls and review the results with the staff to provide support and training as needed. One expectation of this job is to lead and coach staff to enable them to meet or exceed their key performance indicators, improve their skills and competencies.
The Lead will be responsible for ensuring that all staff deliver the highest quality service to our customers. As a member of the leadership team, this person will be an influence on how staff performs, and therefore, how our LPG Contact Center performs.
This job requires a highly motivated person that can address many different tasks in what a challenging environment is often. The Lead will manage and resolve staff/customer complaints and communicate to the leadership team. Will participate in the interviewing process, offer input in annual reviews and assume the supervisory role in the absence of leadership.
Must maintain their proficiency in all duties of a Patient Access Specialist II and will continue to achieve exceptional quality scores/error rate and be crossed trained to schedule in ALL service lines.
Requirements
Education: High School Diploma or equivalent required.
Experience: Minimum of 1 year of Customer Service and Scheduling Experience required.
Certification: N/A
License: N/A
Other: Medical terminology knowledge required. Excellent customer service, including verbal and written communication skills required. Knowledge and understanding of telephone etiquette, including strong listening skills are essential. Ability to effectively, precisely and clearly communicate with other departments, physician practices, staff and providers. Must be able to type a minimum of 30 words per minute. 35 words per minute preferred. Data entry skills and good computer skills are required, including knowledge of Microsoft Office. Proficiency in Epic and Cadence. Expert understanding of all modalities, tests, and diagnosis related scheduling procedures. Exhibits leadership skills & fosters a team environment. Bilingual is helpful.
US:FL:Fort Myers
Customer Service Representative
Patient service representative job in Fort Myers, FL
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 - $22.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCare Coordinator
Patient service representative job in Fort Myers, FL
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
+ Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
+ Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
+ Uses web-based insurance platforms to generate referral authorizations.
+ Effectively communicates the physicians/clinicians needs or outstanding items to patients.
+ Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment.
+ Ensures any missed external appointments are rescheduled and communicated to the PCP.
+ Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
+ Provides extraordinary customer service to all internal and external customers.
+ Performs other related duties as assigned.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
+ An understanding of the company's patient population, including the complexities of Medicare programs
+ Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.
+ An understanding of the company's patient population, including the complexities of Medicare programs
+ Detail-oriented with the ability to multi-task.
+ Able to exercise proper phone etiquette.
+ Ability to navigate proficiently through computer software systems & use technology.
+ Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.
+ Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
+ Spoken and written fluency in English; bilingual preferred.
+ Flexible to work evening, weekends and/or holidays as needed
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High School diploma or equivalent required
+ A minimum of 1 year of referral experience in a healthcare setting required.
+ Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
+ Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred
+ Healthcare experience within the Medicare Advantage population preferred.
+ Medical Assistant certification preferred
+ CPR for Healthcare Providers is preferred
**PAY RANGE:**
$17.0 - $24.26 Hourly
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
Patient Service Center Site Coordinator/Lead Phlebotomist-Cape Coral
Patient service representative job in Cape Coral, FL
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
Work Schedule: 40 hours weekly. Monday thru Friday 7:00am - 3:30pm; Rotating Saturday's 7:30am - 11:30am
Work Location: Walgreens Pine Island - 4 NE Pine Island Rd, Cape Coral, FL 33909
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Job Responsibilities:
Observe and report any performance, compliance or staffing related issues to supervisors
Manage and monitor patient flow, wait times, inventory levels and information logs
Monitor monthly productivity reports and report any deviations as necessary
Address any customer service related issues in a prompt and respectful manner
Promote team work, cohesiveness and effective communication among coworkers
Perform blood collections by venipuncture and capillary techniques for all age groups
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner
Process billing information and collect payments when required
Prepare all collected specimens for testing and analysis
Administrative and clerical duties as necessary
Travel to additional sites when needed
Job Requirements:
High school diploma or equivalent
Minimum 1 year of experience as a phlebotomist
Prior experience is a leadership position is a plus
Phlebotomy certification from an accredited agency is preferred
In depth knowledge of phlebotomy duties, responsibilities and techniques
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation and clean driving record if applicable
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyPatient Services Representative
Patient service representative job in Fort Myers, FL
Quigley Eye Specialist, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.
Hours vary depending on doctors' schedules; Must be available Monday through Friday. Opening and closing shifts rotate.
* Overtime may be required. Must be willing to travel to our different clinic locations.
Job Responsibilities:
* Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
* Marks the arrival time of patients in the office and makes sure that patients are seen on time.
* Scans patients' insurance cards and driver's licenses.
* Enters all new patient demographic information into the computer.
* Ensures that proper authorization or referral is collected from the patient.
* Presents and collects fees, posts payments, and schedules the patient's next appointment.
* Monitors accounts that are past due and collects payment at checkout.
* Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
* Evaluates chart data to verify all information has been received, completed, and signatures obtained.
Benefits:
As a team member at Eye Health America, you'll enjoy:
* Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
* Matching 401(k)
* Employee Discount
* Wellness Program
* Paid Vacation & Holidays
* Uniform Allowance
* Training/Advancement opportunities
Requirements
* High school diploma or equivalent.
* Prefer at least one year's experience in eye care, or the medical environment.
Patient Services Associate- Bilingual Spanish
Patient service representative job in Cape Coral, FL
We're looking for a detail-oriented and customer-focused Patient Services Associate to ensure smooth clinic operations and an excellent patient experience. In this role, you will greet and direct patients, manage appointment schedules, maintain accurate records, and coordinate with multiple departments. You'll also assist with patient inquiries and support billing processes. As a key team member, you'll help facilitate quality care and optimize clinic efficiency.
Bilingual Spanish Required
Responsibilities
Manage high-volume calls and coordinate office communication flow.
Greet and assist visitors; ensure accurate patient demographic and insurance information.
Schedule appointments, tests, and follow-ups; verify insurance coverage and obtain authorizations.
Collect and reconcile patient payments; prepare and review billing sheets for accuracy.
Direct billing inquiries and ensure timely submission of outpatient billing sheets.
Maintain patient confidentiality and deliver courteous, professional service.
Must be able to travel to satellite office during the week. Mileage is reimbursable.
Qualifications
Education:
High School diploma or equivalent required.
Experience:
3+ years of recent medical office experience preferred
Experience Industry:
Healthcare
Skills/Abilities:
Strong organizational, time management, and multitasking skills with ability to meet deadlines.
Excellent customer service, communication (verbal & written), and interpersonal skills.
Proficient in computer systems; prior experience preferred.
Knowledge of medical terminology, billing, insurance regulations, and safety practices preferred.
Ability to work collaboratively in a team and handle stressful situations professionally.
Benefits and Compensation
Take great care of the patient, every day and every way.TM
At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site:
*************************
.
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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Auto-ApplyPatient Services Associate- Bilingual Spanish
Patient service representative job in Cape Coral, FL
We're looking for a detail-oriented and customer-focused Patient Services Associate to ensure smooth clinic operations and an excellent patient experience. In this role, you will greet and direct patients, manage appointment schedules, maintain accurate records, and coordinate with multiple departments. You'll also assist with patient inquiries and support billing processes. As a key team member, you'll help facilitate quality care and optimize clinic efficiency.
Bilingual Spanish Required
Responsibilities
* Manage high-volume calls and coordinate office communication flow.
* Greet and assist visitors; ensure accurate patient demographic and insurance information.
* Schedule appointments, tests, and follow-ups; verify insurance coverage and obtain authorizations.
* Collect and reconcile patient payments; prepare and review billing sheets for accuracy.
* Direct billing inquiries and ensure timely submission of outpatient billing sheets.
* Maintain patient confidentiality and deliver courteous, professional service.
* Must be able to travel to satellite office during the week. Mileage is reimbursable.
Qualifications
Education:
* High School diploma or equivalent required.
Experience: 3+ years of recent medical office experience preferred
Experience Industry: Healthcare
Skills/Abilities:
* Strong organizational, time management, and multitasking skills with ability to meet deadlines.
* Excellent customer service, communication (verbal & written), and interpersonal skills.
* Proficient in computer systems; prior experience preferred.
* Knowledge of medical terminology, billing, insurance regulations, and safety practices preferred.
* Ability to work collaboratively in a team and handle stressful situations professionally.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: **************************
#PedNC
Pediatrix is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Auto-ApplyPatient Service Representative
Patient service representative job in Fort Myers, FL
ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.
Job Summary:
The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience.
Duties/Responsibilities:
Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process
Update member information in the electronic medical records system
Schedule appointments and coordinate referrals for a multi-disciplinary care team
Assist members with filling out paperwork through electronic kiosks, as needed
Request medical records and upload documentation to electronic medical records system
Field questions from prospective and established members, as well as their adult children
Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual
Assist with center events, as needed
Required Skills/Abilities:
Excellent customer service skills, with a positive and welcoming demeanor
Passion for providing a quality experience for our senior members
Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
Working knowledge of medical terminology, insurance, and/or electronic medical record systems
High level of organization and attention to detail
Strong written and verbal communication skills
Proficient PC skills, including Microsoft Office Suite
Ability to maintain professionalism and flexibility in a changing work environment
Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary)
Education and Experience:
Associates degree preferred, or equivalent experience
Minimum of one year of work experience in a clinical setting, or similar
Experience working with EMR systems a plus
ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
Patient Scheduling Associate
Patient service representative job in Fort Myers, FL
Now Hiring - Patient Scheduling Associate Status: Monday - Friday Schedule: 8:30am-5:00pm Radiology Regional is one of the largest physician-driven diagnostic imaging providers, with 13 imaging centers in Southwest Florida. We are seeking a dynamic person with a passion to care for others in the communities we serve. For over 50 years we have earned trust and confidence because of their patient care experience.
Job Summary:
Responsible for scheduling, canceling, and rescheduling of patient exams for multiple imaging center locations by collecting and processing accurate patient demographics and clinical information in accordance with Radiology Regional protocol pertinent to the requested exam. Responsibilities are performed via phone and computer in a call center setting with a high volume of daily calls and fax requests from patients and/or referring physician offices.
In addition to a collaborative work environment, we offer full-time employees a generous compensation package:
* Competitive medical, dental and vision benefits plans
* Life and long-term disability insurance
* Three weeks paid time off
* 401k with a generous company contribution
* Six paid holidays
Imaging services for employees and immediate household
And much more!
Requirements
* Ability to deliver the highest quality customer service.
* Must be comfortable in a fast-paced environment with the ability to remain calm in stressful situations.
* Completes outbound calls to schedule patient exams when a RX is received ensuring accuracy in a timely manner.
* Responds to all calls with courtesy and professionalism.
* Manage and escalate priority issues, route calls, and questions to appropriate resources.
* REQUIRED: High School Diploma or GED
* REQUIRED: Data entry skills, good computer knowledge, and ability to type a minimum of 35 wpm.
Radiology Regional is an Equal Opportunity Employer.
Patient Care Coordinator
Patient service representative job in Fort Myers, FL
Job Description
Our office, Southwest Florida Oral Surgery - Fort Myers, is seeking a Patient Care Coordinator to join our busy specialty practice. This role also brings an exciting change of scenery - you'll get to travel to our beautiful Cape Coral and Naples locations while expanding your professional network!
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Some travel to our Cape Coral and Naples location as needed
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
1 year of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$17-$21 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Patient Services Representative
Patient service representative job in Fort Myers, FL
Riverchase Dermatology is partner with Aqua Dermatology who is Florida's leading premier medical and cosmetic dermatology practice with over 110 locations throughout Florida, Alabama, and Georgia. Our comprehensive services cover every aspect of dermatology as well as include plastic surgery, radiation oncology, and vein services.
The Patient Services Representative acts as a liaison between Riverchase Dermatology and its current and potential customers assisting customers by determining their requirements; answering inquiries, resolving problems, fulfilling requests, and maintaining the designated database.
We are looking for an energetic, hard-working, dependable, multi-tasking Medical Insurance Patient Services Representative who is passionate about helping others and making a difference.
Essential Functions
* Answers inquiries by clarifying desired information; researching, locating, and providing information.
* Determines client requirements by answering telephone calls, interviewing patients and verifying information.
* Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
* Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
* Informs clients by explaining procedures; answering questions; providing information.
* Maintains call center database by entering information, keeping records of all conversation
* Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
* Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.
* Maintains communication equipment by reporting problems.
* Accomplishes sales and organization mission by completing related results as needed.
* Meets personal/team qualitative and quantitative targets.
* Other duties as assigned.
We offer competitive salaries and benefits:
* Medical, Dental, and Vision available after 30 days of hire
* Short-term disability and life insurance, and many ancillary options.
* 401k available after 90 days of hire
* Excellent growth and advancement opportunities
* Bonus incentive program
POSITION TYPE AND EXPECTED HOURS OF WORK
* Full-Time
* Monday - Friday
* Remote
* 8 am - 5 pm
Travel
Travel is not expected for this position
Patient Services Representative
Patient service representative job in Bonita Springs, FL
Pay: $15.50 per hour (No tip share!)
Let's Be Blunt
Cannabis isn't just an industry - it's a movement.
Mint Cannabis is proud to serve Florida's medical cannabis patients with compassion, innovation, and unmatched service. Everything we do is about elevating the experience - for everyone. Whether you're a seasoned patient or just discovering the benefits of medical cannabis, Mint is about connection, growth, and good vibes only.
We're hiring a Patient Services Representative who's ready to roll up their sleeves and support our mission across Florida's medical cannabis operations. If you're driven, detail-oriented, and excited to grow with a brand that's changing the game - we want to hear from you.
Ready to grow with us? 🌱 Let's make it happen.
What You'll Do
Greet and check in patients, verify their status, and report allotment details in the POS system.
Provide education and information about medical cannabis, its uses, and available products.
Assist patients with product selection in an efficient, friendly, and compliant manner.
Process patient orders and payments using POS software with accuracy and professionalism.
Operate, maintain, and close the cash till; reconcile and deposit daily earnings.
Support other departments such as administration and packaging when cross-trained or as needed.
Maintain a clean, welcoming, and professional environment for patients and coworkers.
Assist management staff with daily operational needs and help keep everything running smoothly.
What You'll Bring
A customer-first mindset with a friendly, professional, and approachable demeanor.
Dependability and punctuality - you show up and follow through.
The ability to stay cool under pressure in a fast-paced retail environment.
A positive, team-oriented attitude - you're here to lift others up.
Working knowledge of medical cannabis uses and consumption methods.
Familiarity with Florida cannabis brands, products, and patient transaction limits.
Understanding of state cannabis regulations and dispensary compliance practices.
Confidence in operating POS systems and other software while assisting patients.
Strong communication, customer service, and basic sales skills.
Basic proficiency in Microsoft Office (Word, Excel, Outlook).
Why You'll Love Mint Cannabis
A work culture that's welcoming, passionate, and built on good vibes
Opportunities for growth as we expand into new markets
Discounts on products and merch
Health, dental, and vision benefits (for eligible roles)
Paid time off to relax, recharge, and take care of you
A chance to be part of something ama Zing 🌱
A Few Things You'll Need
Must meet all applicable Florida state requirements to work in a licensed medical cannabis facility
Confidence in operating POS systems and other software while assisting patients.
Strong communication, customer service, and basic sales skills.
Basic proficiency in Microsoft Office (Word, Excel, Outlook).
About Mint CannabisMint Cannabis, founded in 2016, is dedicated to providing affordable, patient-focused care while empowering our team to grow professionally and support our communities. From our roots in Arizona, we've expanded to Michigan, Missouri, Illinois, Massachusetts, Nevada, and Florida, fueled by a culture of innovation and collaboration.In Florida, Mint Cannabis proudly serves the medical cannabis community with compassion, care, and compliance at the forefront of every interaction. We're committed to delivering exceptional products and patient experiences while building strong community ties and a bright future for the industry.
Equal Opportunity Employer Statement
Mint Cannabis is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyPatient Advocate Part-Time (Medical Cannabis)
Patient service representative job in Fort Myers, FL
AYR Wellness is a publicly traded, multi-state cannabis company with more than 85 dispensaries. We are one of the largest scale producers of high-quality cannabis in the U.S., and our purpose is to be a force for good. People are at the heart of everything we do, and we are passionate about bringing progress and positive changes to our communities, our industry, and our world.
Our talented and reliable team members are the foundation of our business and investing in exceptional talent is paramount to our success. The key to building a culture where everyone can thrive starts and ends with our teams. Their collective courage and kyndness sets AYR apart. Your career growth at AYR is limitless, and we believe in creating an environment where everyone can flourish and win together.
Job Summary
The Patient Advocate is responsible for providing our customers with an extraordinary experience. Through meaningful interaction and knowledgeable answers, the Patient Advocate fosters an environment that is compassionate, genuine, and respectful. Patient Advocates are expected to contribute to making their Dispensary a climate which encourages forward thinking, embraces inclusion, and practices generosity of spirit. Patient Advocates also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines.
Duties and Responsibilities
* Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Premium Cannabis products offered.
* Ensures customer questions or concerns are resolved quickly and completely. Communicates any requests or unresolved concerns to management immediately.
* Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies.
* Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a "Customer first" acuity.
* Meets/exceeds day to day sales metrics by following the customer experience selling cycle with tailored product suggestions. This includes meeting individual and team centric sales targets within each dispensary.
* Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards.
* Assists is fostering a positive work environment, treating everyone with dignity and respect, while perpetuating a curiosity for "everything cannabis".
* Performs other duties as assigned by the Manager and/or Store Lead.
Qualifications
* Must stay current and adhere to all policies and regulations of the state cannabis agency.
* Must meet age requirement as outlined by state cannabis agency.
* Able to pass all background checks as required by state cannabis agency.
* Able to accommodate scheduling that may include varied shifts, weekends and holidays.
* Maintain regular and punctual attendance.
Education
* High school diploma/GED required
Experience
* 1-3 years' experience working in a cannabis retail setting preferred
* Prior customer service experience in a hospitality, pharmacy, customer services or retail environment.
Knowledge, Skills, and Abilities
* Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation.
* Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth.
* Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything.
* Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good.
Direct reports
* No direct reports
Working conditions
* Work is primarily performed in a dispensary setting. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures.
* Involves frequent contact with staff, vendors, and customers. Work may include dealing with law enforcement and occasional State inspectors.
Physical requirements
* The person in this position frequently communicates with customers and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings.
* Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machines.
* The person in this position must be able to remain in a stationary position when checking in customers or when operating the register.
* Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary.
* Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
Auto-ApplyCFS - Patient Care Representative
Patient service representative job in Fort Myers, FL
PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia.
About Center for Sight: At the core of US Eye is the platform practice Center For Sight, a market-leading practice with a reputation for providing superior patient service, utilizing state-of-the-art technology, offering innovative procedures, and employing world-class physicians. Center For Sight is one of the nation's leading multi-specialty physician groups providing care in ophthalmology, optometry, dermatology, and cosmetic facial surgery. With fourteen locations, over 40 providers and the best and brightest team members, Center For Sight is proud to be named the #1 practice in the area.
Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience.
Essential Job Functions:
* Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed.
* Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms.
* Print daily team/physician schedules as evidenced by the schedule of appointments for that day.
* Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary.
* Disseminate pertinent information using telephone systems and/or computer software systems as appropriate.
* Cross-check and update next-day charts as evidenced by the appointment schedule.
* Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff.
* Complete appointment confirmation calls based on the patient appointment schedule.
* Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period.
* Fill out essential reports and forms as requested.
* Additional administrative responsibilities as needed.
Competencies:
* Demonstrated knowledge of material, methods, instruments, and equipment.
* Demonstrated ability to read, write, and perform mathematical calculations.
* Ability to follow oral and written instructions.
* Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization.
Education and Experience:
* High school diploma.
* Experience with Microsoft Office products.
* Prior experience in a customer service role.
* Must be able to work under pressure and respond to patient requests in a positive manner.
* Associate's degree (preferred).
Position Type and Expected Hours of Work:
* This is a full-time position located in Fort Myers, FL
* Shifts are schedule within Monday - Friday 6:45 am - 5:30 pm
* Travel to other locations as necessary
Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Patient Care Coordinator
Patient service representative job in Bonita Springs, FL
Job Description
Join RadX Inc. in as a Patient Care Coordinator and immerse yourself in a role that emphasizes the human connection in healthcare. Experience the fulfillment of making a direct impact on patients' lives by coordinating their care journey in a dynamic, onsite environment.
Here, you will collaborate with a dedicated team that values empathy and safety, reinforcing a culture of high performance and professionalism. Your contributions will play a pivotal role in enhancing patient experiences and ensuring care quality. You will have the opportunity to engage directly with patients, addressing their needs and making their healthcare journey smoother.
This is more than just a position; it's an opportunity to be a part of a mission-driven organization that prioritizes compassionate care. As a full time team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Paid Time Off, and Employee Discounts. If you are passionate about fostering positive patient interactions and are ready for a challenging yet rewarding role, we encourage you to apply.
Your day as a Patient Care Coordinator
As a Patient Care Coordinator at RadX Inc., you will be responsible for managing daily patient interactions with empathy and professionalism. Your day-to-day tasks will include greeting patients, scheduling appointments, and ensuring that all necessary documentation is in order. You will serve as the primary point of contact, addressing patient inquiries and coordinating with healthcare providers to facilitate seamless care.
Additionally, you will handle insurance verification and assist patients in navigating their healthcare options. Regular communication with the clinical team will be essential to streamline patient flow and address any emerging issues. You will also be expected to maintain accurate records and contribute to continuous improvement in patient satisfaction.
As you settle into your role, embracing a proactive approach and a high-performance mindset will be key to your success in this position.
Would you be a great Patient Care Coordinator?
To excel as a Patient Care Coordinator at RadX Inc. Bonita Springs, you will need:
2+ years in medical office or radiology setting is
REQUIRED
Knowledge of medical terminology is required
Strong interpersonal skills and a compassionate approach to patient care.
Effective communication is crucial, as you'll be interacting with patients, their families, and healthcare professionals daily.
The ability to actively listen and empathize will help you address patient concerns with sensitivity.
Organizational skills are vital for managing appointments, documentation, and follow-ups efficiently.
Attention to detail will ensure that patient information is accurate and that care coordination runs smoothly.
Problem-solving abilities will allow you to navigate any challenges that arise, facilitating a seamless patient experience.
Time management skills will be essential in prioritizing tasks and maintaining a steady workflow in a fast-paced environment.
A willingness to adapt and learn will empower you to thrive in this role, contributing to RadX Inc.'s commitment to high-quality, patient-centered care.
Are you ready for an exciting opportunity?
So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!
A job offer is contingent upon a successful background check and drug screen.
CNAs & HHAs Flexible Schedules, Competitive Pay!
Patient service representative job in Fort Myers, FL
Job DescriptionBenefits:
Overtime Opportunities
Competitive salary
Flexible schedule
Join Our Growing Team at Assisting Hands Home Care! Are you a compassionate CNA, HHA, or experienced caregiver looking for a rewarding career? Assisting Hands Home Care is hiring caregivers now to provide one-on-one in-home care for seniors in Lee County and Charlotte County, including Fort Myers, Cape Coral, Bonita Springs, Estero, and Lehigh Acres.
Why Work With Us?
Flexible Schedules Full-time & part-time available!
Competitive Pay Earn $16.50-$19.50 per hour (based on location & case complexity).
Overtime Pay Get paid fairly for your hard work.
Reliable Paycheck We are not a registry; we pay payroll taxes and liability insurance.
Supplemental Insurance Extra coverage available.
Family-Owned Business Hands-on support from owners who care.
Plenty of Hours Available We have more cases than staff!
Requirements:
CNA, HHA, or caregiving experience (home care or assisted living)
Level 2 Background Check (or ability to pass one)
CPR Certification
Alzheimers, HIV/AIDS, and Assistance with Medication Certificates
DOEA Training Certificate & TB Test
Valid Drivers License & Reliable Transportation
MUST speak and understand English
Ready to make a difference? Apply today!
call ************, extension 3.
Join Assisting Hands Home Care and help seniors stay safe and happy in their homes!
*note: Pay range is between $16.50-19.50/ hour. Pay depends on location and complexity of the case or cases assigned. We cannot guarantee hours.
Patient Services Specialist
Patient service representative job in Fort Myers, FL
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Patient Services Specialist
As the Patient Services Specialist, you are responsible for providing administrative and general support to staff, patients and Physicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients. This role is a crucial link between our patient's and clinical teams.
Your Key Responsibilities:
As Patient Services Specialist, you will ensure a high level of patient service is provided including anticipating needs, maintaining patient service expectations, and reacting to feedback. You are expected to maintain a professional service which meets patient needs.
Customer Service
Monitoring and reacting to patient feedback
Monitoring the flow of patients and directing as appropriate
Answering and attending to all telephone calls in a timely manner
Responding to queries in accordance with the privacy policy
Having a breadth of service knowledge to respond to patient queries
Providing support to Physicians and other internal customers, as required
Assist with patient questions regarding billing and insurance payments
Maintenance and improvement of the patients' waiting room
Maintaining the look and feel of both patient and employee-facing spaces, restocking supplies, and organization
Dealing with people traffic, by directing vendors and visitors as they come and ensuring compliance to sign in protocols
Maintaining the Integrity of Patient Records
Scheduling Physician appointments with regard to availability & appropriate timeframes
Undertaking all actions to support a Physicians clinic visit, including ensuring the completeness of patient records prior to and subsequent to the visit
Admitting and discharging patients, prior to and following, consultation, evaluation and follow-up appointments
Registering new patients in a timely manner and ensuring the accuracy of personal and billing details
Ensuring all documentation and correspondence required for the consultations appointment is registered
Creating referring doctor records as required
Following up on referrals
Document management
You are required to work co-operatively within a multidisciplinary team and assist other team members to achieve team objectives and work outcomes.
Adhere to the policies and procedures as documented in the work instruction manual and as directed
Contribute to team development through contributing in team huddles, participating in team problem solving, supporting Center Leads and Physicians with ad hoc tasks, etc.
General administrative and patient support duties, e.g. document management, report generation
Other duties as assigned.
Minimum Qualifications:
High School Diploma or equivalent
Demonstrated ability in an administrative role within a busy, customer focussed environment, medical preferred.
Handle and resolve urgent matters and time critical medical appointments
Strong organization and communication skills, with the ability to liaise with both internal and external stakeholders.
Proven experience to work effectively both independently and in a team environment.
Knowledge of patient billing systems and related funding mechanisms.
Ability to use clinical administration systems, as well as Microsoft Office software
Collaborative approach in working with the wider administration team and other internal customers, in line with the organization values.
Flexible approach to work
Travel as required to other centers
About GenesisCare:
An integrated oncology and multispecialty network in Florida providing care for more than 120,000 patients annually, GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company's purpose is to redefine the care experience by improving patient outcomes, access and care delivery. With advanced technology and innovative treatment options, skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, urology, medical oncology, hematology, diagnostics, ENT and surgical oncology. For more information, visit *****************************
GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.
Auto-ApplyPatient Care Coordinator
Patient service representative job in Venice, FL
We are looking for a Patient Care Coordinator to join the team!
The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyPatient Care Coordinator
Patient service representative job in Venice, FL
We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-Apply