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Patient service representative jobs in Charleston, SC

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  • Patient Service Representative

    Us Tech Solutions 4.4company rating

    Patient service representative job in Mount Pleasant, SC

    Shift/Schedule: Onsite, M-F 8am-4:30p. MUST be flexible with working at any of the below work sites as work stations are limited and it may change. Dress Code: Aubergine (Eggplant ) colored scrubs - candidate must purchase Interview: 15 min Teams or Phone call Primary functions will be assisting with transferring data from one system to the new platform. MUST be okay with working in front of computer for 8 hours per day MUST be flexible with working at any of the below work sites as work stations are limited and it may change. POSSIBLE WORK LOCATIONS (MAX COMMUTE WITHIN LOCATIONS IS 25 MINS) 1280 Hospital Drive, Suite 302, Mt. Pleasant, SC 29464 1123 Queensborough Blvd., Suite 102, Mt. Pleasant, SC 29464 1625 Hospital Drive, Suite 360, Mt. Pleasant, SC 29464 851 Leonard Fulghum Blvd., Suite 201, Mt. Pleasant, SC 29464 10-A Farmfield Ave., Charleston, SC 29407 880 Island Park Drive, Suite 210, Daniel Island, SC 29492 1280 Hospital Drive, Suite 201, Mt. Pleasant, SC 29464 1625 Hospital Drive, 2nd floor, Mt. Pleasant, SC 29464 Responsibilities: Will be assisting with huge data backlog project to transfer patient demographic information, appointments into EPIC. Assist with scrubbing patient schedule. Assist with inbound call queue. Patient Registration: At registration, enters complete accurate patient demographic and insurance information in system. Greet patient, verify and correct any demographics and insurance information, copy insurance card and ensure copy is added to patient medical record. Communicate any changes in demographic and insurance information to the appropriate areas. Obtain updated patient registrations signature with date and ensure that the form is added to patient record. Collects and enters co-pay. Patient Check Out: At check out, verify patient charges in electronic system, recheck insurance information, schedule return appointments if appropriate and collect balances due. Run appropriate daily close reports, reconciling all cash, checks and credit card charges received for each business day. Verify charges in charge audit work queue and correct errors before releasing charges. Complete individual and/or practice reconciliation report including bank deposit slip. Scheduling: When scheduling appointment, enter necessary patient demographics if new patient; verifies information if established patient. Chooses appointment time based on patient request, physician/provider availability and urgency of appointment. General Clerical Duties: File. Make Copies. Answer the telephone, provide accurate follow up, take and communicate messages. EPIC and Charge Entry Audit: Responsible for resolving Work Queues in Epic including, but not limited to: Follow Up; Claim Edit; Charge Review (Audit and Review); Missing Guarantor. Research and analyze denials, correct errors to ensure charges captured and processed and goal for site errors is met or exceeded. Respond to patients and staff for billing and insurance questions. Resolve work queue errors & denials through research and analysis by reviewing chart and office notes, pre-authorizations, hospital documents, etc. Ensure charges drop for claims processing. Work closely with practice coder in resolution process. Respond to requests from practice Revenue Cycle Advocate. Serve as resource for front desk registration to ensure accuracy on insurance information. Resolve patient billing concerns. Assist providers in charge capture when necessary. Teamwork and Communication: Work within a team to achieve patient and team goals. Share and initiate regular and professional communication with co-workers. Participate in regular staff meetings. Works with team to identify opportunities of improvement and actively participates in the improvement process. Human Experience: Show courage through creating and sharing innovative ideas to improve the experience for both patients and peers. Round on patients to create meaningful connections and keep patients informed of visit details (delays/wait times). Model the experience principles through consistently engaging in Always Event behaviors and viewing feedback through the patient lens. Recognize and value the unique differences and similarities in both our team members and patients to create an inclusive environment where diversity is celebrated. Explain all processes to patients in plain language and utilize teach back to ensure understanding. Know and model the mission, vision and values, and how they relate to role-specific responsibilities. Model our people credo through a passion to care for each other, our patients and our communities. Experience: 1+ years of relevant experience within a healthcare setting Skills: EPIC Education: High School Diploma/GED About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter's detail: Name Pragya Singh Email: *********************************** Internal ID: 25-55363
    $27k-32k yearly est. 4d ago
  • Construction Management Representative

    Project Solutions Inc. 4.6company rating

    Patient service representative job in North Charleston, SC

    Job Description Salary Range: $85,000-$95,000 DOE Period of Performance: Between 12 - 18 months; exact dates are yet to be determined Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. Position/Project Overview: Project Solutions Inc. is seeking an experienced Construction Management Representative for an exciting project at JD Charleston Weapon Station in North Charleston, SC. This role will support Construction, alteration, and expansion of an Air Force Child Development Center to increase capacity and modernize existing facilities in compliance with current NAF design and safety standards. This role is contingent upon award of project. Responsibilities and Duties: Provide technical assistance and support to CO during construction. Read, interpret and understand the construction contract plans and specifications. Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site. Document issues encountered and problems experienced with the construction contractor. Review contractor's baseline and progress schedules. Draft project related correspondence for NPS to review and issuance. Understand and document inspections during and post construction as well as mock-up inspections. Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards. Deliver reports, reviews, evaluations, design work, etc. to CO. Review, analyze, and assist in preparing cost estimates. Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up. Required Education, Knowledge and Skills: Education and professional qualifications related to construction, architecture, and engineering. 5+ years related Construction Management Experience. Minimum of OSHA 30-hour construction safety training. Knowledge in construction practices including applicable building codes, applicable safety regulations, cost breakdown estimating and negotiating, and technical writing. OSHA 30 construction safety training preferred. Ability to read and interpret plans, schedules, and other specifications. Written and verbal communication, problem-solving, and conflict resolution skills Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, Primavera (P6), AutoCad, BIM (to include Revit), and any other software programs typically utilized Maintain a valid driver's license. Ability to multi-task and prioritize in a fast-paced work environment. Ability to stand, stoop, kneel, bend, walk or climb daily to observe contract performance for prolonged periods of time. Must be able to physically operate a motor vehicle without danger to self or to others. What Does PSI Offer You? Three options for medical plans plus dental and vision insurance offerings 24/7 healthcare access to telehealth services for your convenience HSA Company life insurance options for you and your family Short-term and long-term disability offerings PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs 401(k) with a 4% employer match Generous PTO, paid-federal holidays, and sick leave Always the opportunity for professional development The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change. Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets Powered by JazzHR l76Ot4PGBq
    $85k-95k yearly 19d ago
  • Customer Service Representative

    Old South Carriage Co 2.9company rating

    Patient service representative job in Charleston, SC

    Old South Carriage Company is searching for well-rounded Customer Service Representative to help us deliver the best possible experience for each and every guest. Our talented customer service team have a direct, immediate impact on the success of Old South Carriage through friendly customer interactions, insightful tour recommendations, accurate monetary transactions, and efficient tour dispatching. In this role, you'll provide incredible service making sure our customers' experience begins with a warm hello and friendly smile. Our Carriage Tours are running from 9am till 10pm most days, and we have both AM and PM shifts for the Customer Service team (8:30-5 and 4:30-10:30). Our operations are heavily involved with horses, and all staff must be comfortable with animals and learn equine handling skills in training. Responsibilities Delight customers with our southern hospitality and service Demonstrate exceptional product knowledge, solid software skills, and accuracy in all financial transactions Organize and dispatch horse-drawn carriage tours Move horse and carriages from different staging areas in barn Work in conjunction with sales team, tour guides, and barn crew in a efficient and friendly way Help foster a culture of excellence by treating customers and colleagues with respect Anticipate the needs of your team and customers alike, and be at the ready to lend a hand Requirements Experience in a customer-facing and service-minded environment Ability to exercise logistical skills and good judgement in a fast-paced environment Comfortable around animals including large draft horses Organized, attentive, and detail-oriented Valid drivers license with reliable transportation Pre-employment drug screen Open availability (7 days a week/ AM and PM) for a 40 hour work week. Benefits Industry-leading pay starting at $18hr Flexible scheduling around a 40-hour work week Free Parking in Downtown Charleston Free Tours for friends and family Opportunities for continuing education
    $18 hourly Auto-Apply 60d+ ago
  • Accountant, Captive and Insurance Management

    Strategic Risk Solutions 3.4company rating

    Patient service representative job in Charleston, SC

    Strategic Risk Solutions Inc. (SRS), the world's largest independent insurance company manager, is growing and looking for an accounting professional to join our US East Captive Management servicing team. As our Accountant, you will play a crucial role in managing the financial and regulatory affairs of a portfolio of captive insurance companies. This in-office role is tailored for recent graduates up to mid-level experienced Accountants who excel in precision, financial integrity, and client service delivery. Join us at SRS if you are seeking career growth with a company that values work-life balance and their employee's professional development! Responsibilities and Duties: Work with an experienced client account team to deliver high quality financial and regulatory reports Maintain and reconcile General Ledger Preparation and peer review of monthly and quarterly financial statements Prepare and file premium tax returns Accurate and timely preparation of regulatory filings Daily verbal and written client communications Manage client financial audits Preparing for and attending client Board of Director meetings Liaise with clients third party service providers and state regulators Attributes and Skills: Bachelor's Degree in Accounting required; CPA a plus but not required 3-5 years financial accounting experience; captive management or insurance industry highly preferred Insurance accounting and auditing experience preferred; will consider commercial or public accounting experience Experience with Excel and financial accounting/general ledger accounting software Ability to work effectively as part of a team or on individually assigned tasks in an environment where attention to detail and prioritization skills are essential Excellent verbal and written communication skills Ability to travel up to 5% domestically as needed Interview Process: First: Phone Call with Talent Acquisition/Human Resources Second: Onsite Interview with Hiring Manager and Team SRS provides financial reporting, regulatory compliance, and program management services to captive insurance companies. We operate throughout the United States, in offshore domiciles (Barbados, Bermuda, and the Cayman Islands) and in Europe. Offering a competitive salary, bonus plan, and a generous benefits package, SRS strives to provide every employee with opportunities for rewarding growth and advancement in an environment of genuine equity and inclusion. The pace is fast and demanding, and SRS's dedication to its people has established a company-wide network of colleagues committed to each other's, as well as the Company's, success. EOE
    $41k-78k yearly est. Auto-Apply 60d+ ago
  • Scheduler

    Cumminggroup

    Patient service representative job in Charleston, SC

    At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States, as reflected in our top 10 rankings in ENR. With over 60 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless! In this role, you will be a member of our industry-leading planning and scheduling team that avoids costly surprises through the application of proven scheduling and project controls. Our comprehensive schedules ensure that projects are optimally planned, organized, and resourced. Versed in the means and methods of construction, and supported by state-of-the-art software and technology, our team produces projects that are free of surprises. We are currently looking for a Senior Scheduler to support projects within the data center sector in the Moncks Corner, SC area. The Senior Scheduler leads monthly project progress of work for projects assigned and partners with the project team to ensure that projects are optimally planned, organized, and resourced by providing expert forensic scheduling analysis of construction or engineering projects independently. Essential Duties & Responsibilities: Support Project Managers with quality project schedules at appropriate levels of detail for proposed and on-going projects. Develop, monitor, status and resolve negative impacts to schedule critical paths. Provide guidance on design issues, client concerns and code issues. Lead project managers, design and contractors on monthly project progress of work. Develop and maintain project risk assessments, qualitative and quantitative. Develop and maintain 4D, 5D modeling. Manage the development of critical monthly progress reports. Participate in design verifications and construction site walks. Support efforts to collect, integrate and report key project data. Develop and maintain detailed construction schedules. Perform forensic scheduling analysis. Overview clients' schedules for as-planned schedule validation, labor productivity, critical path delay and acceleration. Development of risk management plan, using crystal ball, PRA. Manage resource and cost loading of schedules. Contributes to and monitors scope control, change management and associated implications to project cost and scheduling, escalating when appropriate. Provides mentorship to Scheduler I & Scheduler II Team Members. Other duties as assigned. Attendance at work during normal business hours. Knowledge & Skills Required: Demonstrated knowledge of developing and maintaining project risk assessments (qualitative and quantitative). Knowledge of 4D/5D modeling. Experience with forensic scheduling analysis of construction or engineering projects independently. Experience with estimate validation and adjustments and comparative cost analyses. Knowledge of Pre- and Post-Construction cost audits and valuations. Experience performing detailed cost and schedule analyses. Knowledge of project document control. ability to provide forensic scheduling analysis of construction or engineering projects. Demonstrated ability to develop high-level logic driven schedules. Utilize effective written and oral communication skills. Understand how your role contributes to the organization's goals. Deliver quality work product by role modeling organizational core values. Hold self accountable to individual and team goals. Consistently communicate and collaborate with team members and clients. Build relationships with peers, leaders, and clients. Proactively participate in self-development to continually enhance current skills and build new skills required to excel at current role and prepare for career progression. Demonstrate ability to be dependable, diligent, and thorough. Exercise creativity and resourcefulness in managing the project effectively in a compressed timeframe. Preferred Education and Experience: Education: BS in Construction Management or Engineering Experience: 5-7 years exp in project scheduling or as a Project Engineer Prior experience working on construction projects within the data center project sector preferred Preferred Certification: PSP, PMP, CPE, CEP, CCP, CMIT or MRICS #LI-IG1 Cumming Group is committed to providing Equal Employment Opportunity in its personnel policies and practices. It is Cumming Group's policy to recruit, hire, train and promote Team Members and applicants for employment without regard to race, color, creed, religion, age, sex, marital status, registered domestic partner status, genetic information, sexual preference, sexual orientation, gender (including gender expression and gender identity), pregnancy (including childbirth or related medical conditions, including breastfeeding), military service, national origin, ancestry, citizenship, physical disability, mental disability, veteran status or any other protected classification under federal, state, or local law. All such decisions are based on (1) individual merit, qualifications, and competence as they relate to the particular position, and (2) promotion of the principle of equal employment opportunity. All other terms and conditions of employment, such as compensation, benefits, transfers, layoff, return from layoff, training, education, and social and recreational programs, are administered without regard to the characteristics described above. To this end, Cumming Group complies with all provisions of Title VII of the Civil Rights Act of 1964 as amended, all of the rules, regulations and relevant orders of the Secretary of Labor, and all similar state and local laws. The salary range for this full-time role is $62,000.00-$82,666.68 per year. Ranges are determined based on the position, geography, client and industry experience and level, and represent a good faith effort to provide a fair and equitable salary. This range reflects base salary only, and not the total compensation package. Cumming Group reserves the right to pay more or less than the posted range, depending on a candidate's experience, skills, and qualifications, including client requirements. In addition to base salary, Cumming Group offers a comprehensive benefits package including: Medical Dental Insurance Vision Insurance 401(k) 401(k) Matching Paid Time Off Paid Holidays Short and long-term disability Employee Assistance Program
    $62k-82.7k yearly Auto-Apply 7d ago
  • Data Center Construction Scheduler - Charleston, South Carolina

    Arcadis Global 4.8company rating

    Patient service representative job in Charleston, SC

    - SCHEDULER Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description: Arcadis is currently seeking an experienced construction Scheduler to join our data center team in the Charleston, South Carolina area. In this role, you will utilize your project controls experience, combined with expertise in construction projects and project-level scheduling, to work on a variety of challenging projects. The ideal candidate will be a team player with strong technical, organizational, and communication skills and have a proven track record contributing to the scheduling process on data center or large, complex construction projects. We encourage you to apply today! Role accountabilities: * Helping in the development of project schedules * Building detailed engineering, construction, and validation logic-driven/resource-loaded schedules, analyzing critical path updates, schedule progress, evaluating schedule options, communicating schedule status to the project manager, client, consultants, and others * Coordinate and negotiate project schedules and dependencies to achieve successful client outcomes * Proactively identify and address project risk, resolving challenges and conflicts to keep Teams and deliverables on track * Participate in schedule and budget review meetings at the construction site or client facilities * Collecting and recording real-time schedule and performance data, including installed quantities, expended labor hours, and other progress measurements for direct hire and subcontracted work * Provide detailed information and related reports * Able to meet and manage deadlines and project action requests * Build positive relationships with Arcadis Teams, Client Teams and related stakeholders Qualifications & Experience: * 4 or more years of experience in project scheduling, preferably with data center construction programs or with large, complex capital construction projects * Demonstrated project history that reflects strong analytical, organizational, and problem-solving skills * Strong verbal and written communication skills are required. It would be an asset if you have worked in a Client Representative environment or have been part of a Client On-site Team previously * Bachelor's Degree or equivalent in a related discipline like: Engineering, Architecture, or Construction Management * Strong software technical skills that include a proficiency with Primavera P6 * Currently holds or is interested in obtaining professional certification such as Planning and Scheduling Professional (PSP), or PMI Scheduling Professional (PMI-SP) Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $68,187 to $112,509. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location. #LI-AS4 #scheduler #P6 #datacenter #SouthCarolinajobs #PSP #PMI-SP #ibelong #constructionscheduler
    $68.2k-112.5k yearly 9d ago
  • Patient Service Representative I

    Lowcountry Urology 4.1company rating

    Patient service representative job in Charleston, SC

    Full-time Description The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff. ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Welcomes and greets all patients and visitors, in person or over the phone. Is responsible for keeping the front desk area clean and organized. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards). Collects outstanding patient balances. Obtains referrals and authorizations when required. Scans incoming faxes, consents, reports, and all other patient information into patient chart. Generates batch transmittal reports for each day. Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff. Schedules follow up services and office visits for patients. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment. Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Ensures proper hand off of responsibilities once their task is completed. Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts. Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions. Consistently demonstrates good use of time and resources. Ensuring that all medical records are accurate and complete. Performs other position related duties as assigned. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs. Ability to answer multiple incoming telephone calls. Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations. Customer-oriented with ability to remain calm in difficult situations. Ability to work independently and manage multiple deadlines. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. Knowledge of Medical Terminology. Excellent verbal and written communication skills. Proficient interpersonal relations skills. Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.). Ability to navigate online health insurance portals to verify benefits. Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse. Complies with HR confidentiality standards. Requirements EDUCATION REQUIREMENTS High School Diploma or equivalent required. Some college work preferred. EXPERIENCE REQUIREMENTS Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred. Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%
    $26k-31k yearly est. 14d ago
  • Customer Service Representative

    Opsource Staffing 4.3company rating

    Patient service representative job in Charleston, SC

    OpSource Pro has partnered with a paint manufacturer in Charleston, SC. Pay: $52,000 - $55,000/yr. Role Responsibilities Professional handling of customer communications (phone and email) in coordination with assigned team and all relevant departments (local and global) Independent handling of all incoming orders for assigned customers to include (where applicable) any changes or modifications to orders Coordinate with all departments regarding customer orders (local and global) Immediate and effective handling of customer complaints in coordination with sales team and all relevant departments (local and global) Active involvement in Accounts Receivable Management in cooperation with assigned team Responsible for the factual and accurate supply of information to the assigned team Mandatory and proper use of internal computer programs Maintain compliance with all company policies and procedures Requires flexibility and understanding that this position may be required to perform duties outside the duties listed above in order to meet the mission and goals of Mankiewicz Coatings. Role Requirements High school diploma, GED or years of equivalent experience required. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Experience with SAP software (preferred) Excellent computer proficiency (Microsoft Office - Word, Excel, Outlook and Powerpoint) Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service. The position requires the ability to travel both domestically and internationally, including to countries and customers that may require proof of vaccination. Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices. Physical Demands: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Requires frequent walking, standing, heavy lifting and carrying, stooping, bending, kneeling and reaching. This position can potentially be exposed to fumes and hazardous chemicals. This position requires prolonged periods of sitting at a desk and working on a computer. Must be able to talk, listen and speak clearly on the telephone
    $52k-55k yearly 2d ago
  • Patient Service Representative

    Zoll Lifevest

    Patient service representative job in Charleston, SC

    Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR OLa9Cdx5pz
    $26k-32k yearly est. 28d ago
  • Customer Service Representative

    Copart 4.8company rating

    Patient service representative job in Charleston, SC

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed Pay $16.04 - $18.07 per hour Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work
    $16-18.1 hourly Auto-Apply 14d ago
  • Patient Care Coordinator Bilingual Preferred

    Ortho Sport

    Patient service representative job in Charleston, SC

    Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you! Job Title: Patient Care Coordinator Essential Duties and Responsibilities: * Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries * Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion * Maintain patient accounts by obtaining, recording, and updating demographic and financial information * Schedule patient appointments at the end of the visit * Maintain open communication with pre-cert team regarding orders for daily patients * Tracking and follow-up with patient cancellations and no shows * Performing daily audit of tasks assigned * Checking patients in by EMR and verifying demographics and insurance information * Following up on outpatient referrals and surgical referrals * Provides the patient with printout of appointments * Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * HIPPA and OSHA compliance; promote a safe work environment at all times * Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case * Caring demeanor toward patients and co-workers * Clinical knowledge and familiarity with medical terminology * Working knowledge of computers, fax, copiers and other technology * Strong knowledge and understanding of electronic medical records software * Prior medical receptionist experience, preferably in an orthopedic setting is a plus * Strong administrative skills, with attention to detail in accuracy * Bilingual (English/Spanish) is a plus Education/Experience: * High School Diploma or GED required * Associate or higher degree preferred * 1 year medical front desk experience * Customer service background Our Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will work in office spaces and commercial buildings. Ortho Sport and Spine Physicians are not subject to inclement weather or outdoor work. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 20 pounds at times. Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.
    $27k-44k yearly est. 60d+ ago
  • Memory Care Coordinator

    The Palms of Mount Pleasant

    Patient service representative job in Charleston, SC

    About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide. We offer rewarding career opportunities that include: Competitive wages Access to wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program Our community is hiring a Memory Care SHINE Coordinator. This position is responsible for supporting, program development and implementation within the Memory Care Program. Responsible for providing physical and emotional support to each Memory Care resident while maintaining a safe and comfortable home like environment. Responsibilities: Designs, schedules, and facilitates Memory Care program incorporating Life Skills and a variety of dementia appropriate activities. Partners with the Celebrations Director to ensure a variety of appropriate activities are available throughout the day and evening and that Care Managers are actively involved and engaged with activities. Partners with the Celebrations Director in compiling, coordinating, and executing a comprehensive and varied program of activities to meet the broad spectrum of interests and capabilities of Memory Care residents Supports the clinical team in ongoing in-service education to the Memory Care staff that is relative to the disease processes and population being served Refers clinical issues to to the Director of Health and Wellness to ensure that the residents' clinical needs are addressed. Prior to move-in, provides communication to Memory Care team as to the resident's preferences and needs. Provides a point of contact for the Director of Health and Wellness regarding the Service Plan and Daily Assignment Sheet development to ensure excellence in service delivery, safety, hydration, and resident engagement in programming. Acts as the community champion in Memory Care programming and activities. Collaborates with dining services to ensure that the residents' individualized dining needs and preferences are being met. The SHINE Champion participates in the dining experience. Reports any resident changes in condition to DHW and ED. Ensures any pertinent information from the Daily Log is communicated to DHW/ED and Team as appropriate. Collaborates with the leadership team as to the development of specific programming and approach mechanisms that are tailored to meet the needs of residents with a diagnosis of Alzheimer's Disease or related Dementia. Serves as the family point of contact for the residents of the Memory Care Program. Collaborates with the leadership team as to maintaining the operations of the program within state regulations. Other duties as assigned Qualifications: One (1) year of experience in a healthcare environment If having a direct impact on the lives of others is appealing to you, apply today and join our team! EOE D/V JOB CODE: 1007156
    $27k-44k yearly est. 1d ago
  • Customer Service Representative - Store #79

    Parker's Kitchen 4.2company rating

    Patient service representative job in Charleston, SC

    As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally. Speak honestly and act with integrity, upholding company values at all times. Cash Handling & Transactions: Handle cash transactions, fuel transactions, and other retail shift duties as assigned. Responsible for alcohol, tobacco, lottery sales, and other age-regulated products. Operational Duties: Ensure compliance with company policies, procedures, and safety regulations across all store activities. Attention to detail while multitasking. Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock. Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment. Assist the store leader with additional tasks as needed. REQUIREMENTS: Must be 18 years of age or older to work in store operations. Must be 16 years of age to work in kitchen operations Must have reliable transportation. Flexible availability is required, including nights, weekends, and holidays. PHYSICAL REQUIRMENTS: Ability to stand for extended periods, ranging from 8 to 10 hours. Ability to push or pull up to 50 pounds. Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.
    $26k-31k yearly est. 60d+ ago
  • CEP - Patient Care Representative

    Us Eye

    Patient service representative job in Charleston, SC

    PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia. About Carolina Eyecare Physicians: Carolina Eyecare Physicians is one of the nation's leading multi-disciplinary physician groups, providing patients worldwide with care in ophthalmology, optometry, cosmetic facial surgery, and skin care. With several locations throughout Charleston and the surrounding area, we are proud to offer our patients convenient access to nationally renowned surgeons, compassionate staff members and cutting-edge technology. For over 30 years, the board-certified ophthalmologists and optometrists at Carolina Eyecare Physicians have provided for the eye care needs of Lowcountry patients. Our Mission is to "Bring Clear Vision to Life" through compassionate relationships and the unending pursuit of excellence in eye care. At Carolina Eyecare Physicians, we strive to provide our patients with the opportunity to experience a more rewarding and enjoyable life. We hope you come in with high expectations and leave with them exceeded. We consider it an honor to be entrusted with your care. Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience. Essential Job Functions: * Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed. * Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms. * Print daily team/physician schedules as evidenced by the schedule of appointments for that day. * Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary. * Disseminate pertinent information using telephone systems and/or computer software systems as appropriate. * Cross-check and update next-day charts as evidenced by the appointment schedule. * Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff. * Complete appointment confirmation calls based on the patient appointment schedule. * Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period. * Fill out essential reports and forms as requested. * Additional administrative responsibilities as needed. Competencies: * Demonstrated knowledge of material, methods, instruments, and equipment. * Demonstrated ability to read, write, and perform mathematical calculations. * Ability to follow oral and written instructions. * Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization. Education and Experience: * High school diploma. * Experience with Microsoft Office products. * Prior experience in a customer service role. * Must be able to work under pressure and respond to patient requests in a positive manner. * Associate's degree (preferred). Position Type and Expected Hours of Work: * This is a full-time position located in [CITY, STATE] * Days and hours are * Travel to other locations as necessary Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $25k-33k yearly est. 14d ago
  • Patient Access Specialist I

    MUSC (Med. Univ of South Carolina

    Patient service representative job in Charleston, SC

    The Patient Access Specialist provides essential support by collaborating with radiologists, technologists, referring providers/clinic, registration staff, front desk attendants, and scheduling teams to ensure smooth coordination of breast imaging services. This role involves delivering exceptional customer service in a fast-paced outpatient ambulatory setting while ensuring that all patient records and documents are properly maintained and comply with DHEC, MQSA, and ACR guidelines. The coordinator will also offer support to other outreach sites as needed. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC002354 CHS - Radiology ICCE Administration Pay Rate Type Hourly Pay Grade Health-21 Scheduled Weekly Hours 40 Work Shift : * Have a complete understanding of workflow protocols to ensure timely reading of exams and reporting and notifying referring providers and patients of results. * Collaborate with technologists, radiologists, referring providers/clinic, front desk, and schedulers to facilitate breast imaging services and provide timely patient care. * Support culture of safety in the workplace. * Identify improvement opportunities for the department/organization. * Other duties as assigned. Additional Job Description Bachelor's degree from an accredited college/university; or a high school diploma or equivalent (GED) and two years of work experience in a Medical Office, Call Center, and/or customer service business environment and a minimum of 6 months satisfactory work experience in MUHA Patient Access, or at least 6 months of medical related work experience is required. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
    $24k-31k yearly est. 27d ago
  • Customer Service Representative

    Gerald's Tires & Brakes

    Patient service representative job in Charleston, SC

    Job Description Gerald's Tires & Brakes in Charleston, SC is looking to hire a full-time Customer Service Representative to assist customers when they visit the shop. Are you a people person with excellent conversational skills? Would you like to work for a company that values the contributions of its employees? If so, please read on! This customer care position earns a competitive starting wage of up to $18 per hour. We provide exceptional benefits and perks, including health, dental, and retirement benefits with company match as well as paid vacation, paid sick days, and paid training opportunities. Additionally, we offer this position life insurance, an employee discount, and flexible scheduling. If this sounds like the right entry-level automotive office opportunity, apply today! ABOUT GERALD'S TIRES & BRAKES Since 1975, we have built a reputation of steadfast reliability, unparalleled customer service, and the best prices in and around Charleston. Our experienced and dedicated team helps keep our clients' vehicles on the road, ensuring their valuable time is never wasted on unnecessary breakdowns and repairs. From preventative maintenance to flat tire repairs and everything in between, we are there every step of the way. We take pride in the company we have built, and it shows with every customer we help! We value our capable and skilled employees and depend on them to help us provide outstanding service. This is why we offer competitive wages, excellent benefits, and an exceptional work environment. In fact, we were voted as one of the top 3 "Best Places to Work" in the Charleston area! At Gerald's, you're not just a number, you're an individual! We're always on the lookout for exceptional individuals to add to our team. We hope you'll join us! A DAY IN THE LIFE OF AN CUSTOMER SERVICE REPRESENTATIVE In this customer care position in our automotive office, you are the first face our clients see when they visit our store. When customers enter, you greet them cheerfully and discuss their auto repair needs. If the client has an appointment, you check them in and inform our technicians. You also take information from walk-ins and let them know if there will be a wait. Additionally, you answer customer phone calls, skillfully answering their questions and scheduling appointments. After services are completed, you return the customers' keys to them and thank them for choosing us for their automotive needs. As you interact with our clients, you always engage them in a friendly way that makes them feel comfortable. You take pride in providing world-class customer service! QUALIFICATIONS FOR AN CUSTOMER SERVICE REPRESENTATIVE Customer service skills Basic computer proficiency Do you have the desire to help others? Are you organized and detail-oriented? Do you have excellent communication skills? Are you dependable? Do you have a friendly and engaging personality? Are you a team player? Do you always operate with honesty and integrity? If yes, you might just be perfect for this entry-level automotive office position! WORK SCHEDULE FOR AN CUSTOMER SERVICE REPRESENTATIVE This entry-level customer care position is full-time and typically works 7 AM - 6 PM, 4 days a week, which comes out to about 44- to 46-hour work weeks. ARE YOU READY TO JOIN OUR AUTOMOTIVE OFFICE TEAM? If you feel that you would be right for this entry-level customer care job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 29407 Job Posted by ApplicantPro
    $18 hourly 15d ago
  • Customer Service Representative - State Farm Agent Team Member

    Perry Metzler-State Farm Agent

    Patient service representative job in Charleston, SC

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency officially opened its doors in 2023, and Ive proudly been part of the State Farm family since 2019. Were a growing team of five myself and four dedicated team members who share a common goal of serving our community while continually improving both personally and professionally. Im originally from Alabama and a graduate of Troy University. Im married and have one wonderful daughter, and were proud to now call Charleston home. Giving back is an important part of who we are our office regularly hosts blood drives, toy drives, and other local initiatives to support those in need. We offer flexible scheduling, leadership and business training, and goal-based promotions with incentive opportunities. Our culture is built around positivity, growth, and teamwork. Were looking for individuals who share our passion for helping others, value integrity, and are excited about developing both their career and their character along the way. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Perry Metzler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 9d ago
  • Seasonal Retail CSR (Holiday Temp with Long-Term Potential)

    Postnet-Sc112

    Patient service representative job in Charleston, SC

    Job DescriptionBenefits: Bonus based on performance Employee discounts Opportunity for advancement Want to earn some money for the Holidays with the potential for a permanent part-time position??? At PostNet in West Ashley, we have an immediate opening for a Temporary Part-Time Customer Service Specialist. We would love to find an up-beat person to help us during the holidays! This position comes with the possibility of being hired permanently based on performance. This position's responsibilities include answering phones, filing, printing, and assisting our customers with their packaging & shipping needs, plus additional clerical/store duties as needed. We are looking for an associate that thrives in a fast-paced environment. This position also requires careful attention to details while frequently shifting your focus between customers and new orders. The perfect candidate would be a fast thinker/talker/mover that is also able to memorize details very quickly. If you are an individual with an upbeat personality that can stay focused and effective in a busy retail/production environment, you may be the person we are looking for! During the training period before the holidays, you will be working from 11am to 4pm Monday through Friday. Training may extend to some evenings and Saturdays from 10am to 3pm. During the holiday rush period, hours will be 11am to 6pm. We are open Monday-Friday 9:00 am - 6:00 pm and Saturday 10am - 3pm during the holidays. You will be working up to three Saturdays per month. There are no nights or holidays involved. We can be flexible with your schedule. We are closed every Sunday. WHAT WE PREFER FOR YOU TO BRING TO THE TABLE: Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer requirements into final products or services Assist in handling customer complaints and problems in a professional manner Multitasking must have the ability to simultaneously process multiple tasks Effective verbal and written communication skills Strong attention to detail Outstanding time management and organizational skills Reliable Transportation Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software Notary Public certification (will be provided if needed) Bilingual is a huge plus but not an expectation WHAT WE EXPECT OF YOU: Assists customers with packaging and shipping services, printing estimates/orders, and other duties as needed Assists customers with their product and service need in person, through email, and by phone Processes customer sales through the point-of-sale system Up-sells, cross-sells, and actively participates in marketing and promotional initiatives Opens and closes the center (as needed), cash register, and other center systems Assists management in maintaining, ordering, and stocking inventory Maintains the center consistent with established standards Sorts and deposits mail in private mailboxes Active listening skills with ability to translate that into efficient typing in POS system PHYSICAL AND SAFETY REQUIREMENTS: Must be able to stand behind a sales counter for extended periods of time Must be able to lift at least 50 pounds Must be able to communicate clearly with customers by email, by phone, and in-person Must perform all duties in a safe and efficient manner
    $24k-32k yearly est. 21d ago
  • Customer Service Representative - State Farm Agent Team Member

    Mike Stuckey-State Farm Agent

    Patient service representative job in Charleston, SC

    Job DescriptionBenefits: $0 Copay Virtual Doctor Visits Employer-paid Life Insurance 401(k) matching Bonus based on performance Company parties Flexible schedule Paid time off Training & development Competitive salary Opportunity for advancement About Us: At Mike Stuckey State Farm, we are committed to delivering exceptional insurance solutions and outstanding service to our valued clients. We are currently seeking a licensed, detail-oriented, and customer-focused Customer Service / Customer Relations Representative to join our team. If you have your Property & Casualty and Life & Health insurance licenses, or a desire to learn more about the insurance industry, and enjoy helping clients manage their insurance needs, this role is perfect for you! Position Overview: As a Customer Service / Customer Relations Representative, you will be a key resource for our existing clients, providing expert assistance with their insurance policies across property & casualty as well as life & health lines. You will handle policy servicing, answer coverage questions, resolve billing and payment inquiries, and ensure clients receive timely and accurate support. Your ability to build strong relationships and provide clear communication will enhance client satisfaction and retention. Key Responsibilities: Provide exceptional service to existing insurance clients across Property & Casualty and Life & Health lines Respond promptly to client inquiries regarding coverage, claims, billing, and payments Assist clients with policy changes, renewals, endorsements, and other servicing needs Handle payment processing and resolve billing questions or issues efficiently Collaborate with insurance carriers and underwriters to address client concerns Maintain accurate and up-to-date client records in agency management systems Educate clients on insurance products and coverage options when appropriate Identify opportunities to support cross-selling efforts and enhance client protection Ensure compliance with all regulatory and company policies Qualifications: Active Property & Casualty and Life & Health insurance licenses or ability to obtain licenses. Proven experience in customer service, account management, or related roles Excellent communication skills verbal, written, and listening Detail-oriented with strong organizational and problem-solving abilities Proficient with CRM systems, and Microsoft Office Suite Ability to manage multiple client accounts and prioritize tasks effectively Customer-focused, patient, and professional demeanor Bilingual - Spanish speaking a plus. Benefits: Competitive salary plus performance-based incentives Paid time off including holidays and sick leave 401(k) and Roth 401(k) retirement plan with company match Supportive work environment with opportunities for professional growth Flexible scheduling. Why Join Our Agency? We value our employees and clients alike, fostering a culture of respect, learning, and teamwork. Join us to grow your career in a stable, supportive insurance agency where your expertise makes a real difference for our customers. Ready to Apply? If you are interested in becoming a part of our growing team, submit your resume and cover letter. We look forward to meeting with you. Stuckey Insurance and Financial Services, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace.
    $24k-32k yearly est. 18d ago
  • Customer Service Representative - State Farm Agent Team Member

    Brooke Allen-State Farm Agent

    Patient service representative job in Charleston, SC

    State Farm Insurance Agent located in Charleston, SC is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Brooke Allen - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Detail oriented Ability to make presentations to potential customers Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $24k-32k yearly est. 1d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Charleston, SC?

The average patient service representative in Charleston, SC earns between $24,000 and $35,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Charleston, SC

$29,000

What are the biggest employers of Patient Service Representatives in Charleston, SC?

The biggest employers of Patient Service Representatives in Charleston, SC are:
  1. US Tech Solutions
  2. Roper St. Francis Healthcare
  3. Zoll Lifevest
  4. Low Country LLC
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