Patient service representative jobs in Clarksville, TN - 145 jobs
All
Patient Service Representative
Patient Care Coordinator
Front Desk Coordinator
Patient Service Specialist
Medical Receptionist
Patient Representative
Patient Service Representative - Float
Sport Ortho Urgent Care
Patient service representative job in Clarksville, TN
PatientServiceRepresentative (PSR) - North Float Full-Time
Are you detail-oriented, customer-focused, and eager to grow with a dynamic orthopedic practice? We are looking for a PatientServiceRepresentative (PSR) to join our team.
About Us
Sport Ortho Urgent Care is an outpatient practice that is part of a comprehensive orthopedic model. We are committed to offering an innovative experience to patients by having an integrated approach with a team of providers, including Orthopedic Physician Assistants and Physical Therapists.
Core Focus
We do our individual and collective best to serve each other and our patients through conservative care in musculoskeletal health!
About the Role
As a PatientServiceRepresentative, you will be the first point of contact for patients and play a vital role in ensuring their experience is welcoming, efficient, and supportive. You will work closely with providers and clinical staff to help patients navigate their care journey.
Responsibilities
Greet patients and provide excellent customer service at check-in and check-out
Collect and record accurate demographic and insurance information
Process insurance verifications, pre-authorizations, and referrals
Schedule patient appointments and follow-up visits
Collect patient responsibility payments, including copays, coinsurance, and prior balances
Answer phones and respond to patient inquiries in a professional manner
Support providers and staff with administrative needs for smooth clinic operations
Qualifications
1+ year of experience in healthcare administration (required)
College degree preferred
Strong customer service and communication skills
Knowledge of medical practice procedures, terminology, and EMR systems (preferred)
Familiarity with insurance verification and pre-authorization procedures (preferred)
Team-oriented mindset with attention to detail
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Paid Time Off (PTO)
👉 Apply today and join a team where your role truly makes an impact!
$28k-34k yearly est. Auto-Apply 29d ago
Looking for a job?
Let Zippia find it for you.
PATIENT SERVICE REPRESENTATIVE - FLOAT
Seven Springs Orthopaedics Management Inc. 3.8
Patient service representative job in Clarksville, TN
PatientServiceRepresentative (PSR) - North Float Full-Time Are you detail-oriented, customer-focused, and eager to grow with a dynamic orthopedic practice? We are looking for a PatientServiceRepresentative (PSR) to join our team. About Us Sport Ortho Urgent Care is an outpatient practice that is part of a comprehensive orthopedic model. We are committed to offering an innovative experience to patients by having an integrated approach with a team of providers, including Orthopedic Physician Assistants and Physical Therapists.
Core Focus
We do our individual and collective best to serve each other and our patients through conservative care in musculoskeletal health!
About the Role
As a PatientServiceRepresentative, you will be the first point of contact for patients and play a vital role in ensuring their experience is welcoming, efficient, and supportive. You will work closely with providers and clinical staff to help patients navigate their care journey.
Responsibilities
* Greet patients and provide excellent customer service at check-in and check-out
* Collect and record accurate demographic and insurance information
* Process insurance verifications, pre-authorizations, and referrals
* Schedule patient appointments and follow-up visits
* Collect patient responsibility payments, including copays, coinsurance, and prior balances
* Answer phones and respond to patient inquiries in a professional manner
* Support providers and staff with administrative needs for smooth clinic operations
Qualifications
* 1+ year of experience in healthcare administration (required)
* College degree preferred
* Strong customer service and communication skills
* Knowledge of medical practice procedures, terminology, and EMR systems (preferred)
* Familiarity with insurance verification and pre-authorization procedures (preferred)
* Team-oriented mindset with attention to detail
Benefits
* Medical, Dental, and Vision Insurance
* Health Savings Account (HSA)
* Paid Time Off (PTO)
Apply today and join a team where your role truly makes an impact!
$29k-34k yearly est. 7d ago
Medical Receptionist
American Family Care 3.8
Patient service representative job in Clarksville, TN
Job DescriptionBenefits:
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)
Help Us Keep Life Uninterrupted!
At American Family Care, we're not just treating patients we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.
Why Your Insurance Verification Skills Matter Most
You're not just answering phones you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.
Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
You have experience with insurance verification and medical billing (non-negotiable!).
You can explain complex insurance concepts to frustrated patients with empathy and clarity.
You're obsessively detail-oriented a single digit error in an insurance ID can cost thousands.
You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
You're tech-savvy with medical billing software and EMR systems.
You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
Receive specialized training in insurance verification and patient financial counseling.
Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
Be part of healthcare innovation that's expanding nationwide.
Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits:
We take care of the people who take care of our patients. As a full-time team member, youll receive:
Medical, Dental & Vision Insurance (available after 30 days)
Mental Health & Prescription Coverage
Health Savings Account (HSA) with employer contributions
Short & Long-Term Disability + Life Insurance
401(k) with Employer Match
Paid Time Off starting at 152 hours/year
Employee Assistance Program (free counseling sessions)
Uniform Allowance + Verizon Discount + More
We invest in your well-being so you can bring your best self to workevery shift, every patient.
The Details:
Location: Our state-of-the-art urgent care facility
Schedule: Full-time with flexible shifts (some evenings/weekends)
Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus
Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is
$18.00 to $22.00 per hour
. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
$18-22 hourly 2d ago
Patient Care Coordinator
Results Physiotherapy 3.9
Patient service representative job in Brentwood, TN
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Brentwood South, TN-AST
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$22k-30k yearly est. Auto-Apply 9d ago
Patient Care Coordinator
Oms 360
Patient service representative job in Clarksville, TN
Purpose: Responsible for greeting patients, checking them in and processing through their appointment.
Greet and receive patients in a friendly and professional manner
Ensure patient data is accurate and current by reviewing it with the patient
Document information in patient records system
Prepare appropriate information prior to patient appointments
Use discretion with all private information in a medical setting
Verify patient insurance
Communicate with other departments as required regarding patient accounts/concerns/questions
Answer phones and direct call traffic as required
Qualifications:
Experience working in a medical or dental practice is preferred
Excellent communication skills, professionalism and customer service ability.
Highly collaborative
Ability to process information quickly and accurately
Willingness to learn new skills.
Mature and dependable.
Knowledge of computer software applications.
OMS360 is an Equal Opportunity Employer (EEO).
OUR CORE VALUES
Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.
$23k-34k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
AEG 4.6
Patient service representative job in Brentwood, TN
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$38k-49k yearly est. 1d ago
Patient Care Coordinator (Dental)
Kemp Dental
Patient service representative job in Brentwood, TN
At Kemp Dental, we are passionate about helping our patients find hope and confidence by getting the smile they love. We believe that a healthy, beautiful smile is not just about looking great but about feeling like your best self, giving you the courage to be the best you. We provide Cosmetic Dentistry, Family Dentistry, Surgical Dentistry, and Orthodontics services.
As a growing private practice, we work hard to stay on our industry's cutting-edge technology and education. Recently renovating our clinic, we are excited to expand our team with talented individuals.
We place a high value on our team members, as our practice is only as effective as the staff that comprises it, and we are always looking for people who will positively impact the culture of our practice. We welcome goal-oriented individuals who share our passion for service, possess a strong work ethic, and are energized by building lasting relationships. Applicants must also be willing to learn and be dedicated to continued personal and professional development.
Schedule:
Monday - Thursday / 6:30 am - 4:30 pm
Responsibilities:
Prepares and presents treatment plans and financial estimates to patients for all prescribed treatment
Reviews patient charts for accurate patient, insurance, and billing information, making any necessary changes in the Practice Management System
Communicates with dental insurance providers, verifies coverage and patient expected costs
Schedules patient treatment appointments; reschedule patients that miss their appointment and call patients that have not completed treatment
Manages the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time
Works with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals
Assists patient with financial arrangements
Handles all treatment paperwork including consent forms, policy forms, and exit paperwork
Effectively communicates and develops a strong working relationship with the Dentist and promotes teamwork through cooperative and professional behaviors
Answers and returns incoming calls from patients
Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regard to patients records
Performs other duties as assigned
Qualifications:
Energetic, positive attitude and focus on customer service and hospitality
Ability to communicate with others in a professional manner
Attention to detail
Clinical experience in a dental practice with knowledge of dental insurance and dental procedures is preferred; training or education in these areas will be considered. Preferred 1 year of dental experience.
Motivating team player and leader
Proficient in basic computer applications with the ability to learn new software
Demonstrate ability to perform basic arithmetic to understand general ledger and insurance benefits
Benefits:
Medical & Dental insurance (employer-paid)
Paid time off
401K and employee matching
Uniform reimbursement
4-day work week
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Schedule:
Day shift
Work setting:
In-person
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Dental office: 1 year (Preferred)
Work Location: In person
Salary : $19 - $23
$19-23 hourly 60d+ ago
Front Desk Coordinator - Hendersonville, TN
The Joint 4.4
Patient service representative job in Hendersonville, TN
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay starting at $18-19/hr
Potential for multi - clinic work
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL*
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$18-19 hourly 21d ago
Patient Services Specialist
Revere Medical
Patient service representative job in Goodlettsville, TN
At Revere Medical we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider led services that improve patient outcomes and strengthen communities.
Is this you?
Are you motivated by helping people?
Are you committed to improving patient outcomes?
Do you enjoy collaborating with a team to ensure personalized patient care?
Do you want to improve the overall health of the community?
What you will bring:
* Provides exceptionally friendly customer service to every patient.
* Manages the office phone system: answering calls, transferring calls, answers patients' questions.
* Scheduling patient appointments
* Prepares the office for patient appointments including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment.
* Ensures patient profile in the EMS system is up to date and accurate ensuring the patients' needs are clearly communicated to staff before the appointment.
* Assist with any miscellaneous task to ensure the practice is presentable to incoming patients.
Requirements:
* Strong customer service skills and communication expected.
* High School Diploma or equivalent required.
* One to three years as a medical secretary preferred.
* Experience with EMR strongly preferred. (eClinicalWorks a plus)
Why Revere Medical:
Revere Medical gives new life to clinics in need of tools resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being.
Benefits Offered: Medical coverage (with discounts for using services through Revere), Dental, Vision, HSA with company contribution, Retirement plans, Life and Disability Insurance and much more!
Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.
$28k-34k yearly est. 7d ago
Patient Services Specialist
RHC Group Management LLC
Patient service representative job in Hendersonville, TN
Job Description
About Revere Medical:
At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider-led services that improve patient outcomes and strengthen communities.
Is this you?
Are you motivated by helping people?
Are you committed to improving patient outcomes?
Do you enjoy collaborating with a team to ensure personalized patient care?
Do you want to improve the overall health of the community?
What you will bring:
Provides exceptionally friendly customer service to every patient.
Manages the office phone system: answering calls, transferring calls, and answering patients' questions.
Scheduling patient appointments
Collect co-payments from patients at check-in
Prepares the office for patient appointments, including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment.
Ensures patient profile in the EMS system is up to date and accurate, ensuring the patients' needs are clearly communicated to staff before the appointment.
Assist with any miscellaneous tasks to ensure the practice is presentable to incoming patients.
Requirements:
Strong customer service skills and communication expected.
High School Diploma or equivalent required.
One to three years as a medical secretary preferred.
Experience with EMR strongly preferred. (Athena a plus)
Unlock your Benefit Bundle!
Enjoy premium medical coverage with exclusive Revere discounts, a company-funded HSA, plus dental & vision plans to keep you smiling and seeing clearly.
Boost your future with a 401(k) + company match, and rest easy with company-paid life insurance.
Need flexibility? Our Vacation Exchange Program has you covered.
And that's just the beginning-much more awaits!
Why Revere Medical:
Revere Medical gives new life to clinics in need of tools, resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being.
Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.
$28k-34k yearly est. 15d ago
Patient Representative (Full-Time)
Diana Health
Patient service representative job in Springfield, TN
Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals.
We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us!
Role Description
We are looking for a Receptionist / PatientRepresentative driven to create an amazing experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are outgoing, customer service and detail-oriented, organized, and are eager to tackle challenges with empathy and creativity.
What you'll do
You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You:
Provide warm client interactions
Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary
Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home
Ensure paperwork, consents, and insurance information is collected and complete
Managing the client schedule:
You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs
You anticipate schedule needs days and weeks in advance
You schedule client appointments in real-time as well as those made through our online platform
Insurance, payment, and billing :
Perform verification of benefit checks with insurance companies
Manage and collect client copays and payment balances
Discuss and set up payment plans with client
Front of the house management:
Work with the team to ensure the office is ready, set up, and prepared for the day
Collaborate on inventory, keeping the office pristine, and other tasks as they arise
Manage phone triage as necessary, coordinating between team members
Qualifications
Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field
Proficiency with Google Suite or Microsoft Office Products
Strong computer skills; preferred familiarity with EMRs
Tendency to organize and create structure in a fast-paced, dynamic environment
Attributes
You love interacting with people, practicing excellent communication and interpersonal skills
You are exceptional at managing many tasks
You focus on the details and are able to organize and prioritize them along the way
You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement
You thrive in highly collaborative, fast-paced environments
Benefits
Competitive compensation
Health; dental & vision, with an HSA/FSA option
401(k) with employer match
Paid time off
Paid parental leave
Diana Health Culture
Having a growth mindset and striving for continuous learning and improvement
Positive, can do / how can I help attitude
Empathy for our team and our clients
Taking ownership and driving to results
Being scrappy and resourceful
$26k-32k yearly est. Auto-Apply 23d ago
Patient Care Coordinator
Upstream Rehabilitation Inc.
Patient service representative job in Brentwood, TN
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Brentwood South, TN-AST Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
$23k-34k yearly est. 9d ago
Medical Office Receptionist
Lifestance Health
Patient service representative job in Brentwood, TN
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $17.75 - 18.75/hour, plus quarterly bonus/incentive potential
Location: 9020 Overlook Blvd Suite 130, Brentwood, TN 37027
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-JK2
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$17.8-18.8 hourly 21d ago
Medical Receptionist
American Family Care 3.8
Patient service representative job in Clarksville, TN
Benefits:
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted!At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter MostYou're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
You have experience with insurance verification and medical billing (non-negotiable!).
You can explain complex insurance concepts to frustrated patients with empathy and clarity.
You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands.
You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
You're tech-savvy with medical billing software and EMR systems.
You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
Receive specialized training in insurance verification and patient financial counseling.
Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
Be part of healthcare innovation that's expanding nationwide.
Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits:We take care of the people who take care of our patients. As a full-time team member, you'll receive: · Medical, Dental & Vision Insurance (available after 30 days)· Mental Health & Prescription Coverage· Health Savings Account (HSA) with employer contributions· Short & Long-Term Disability + Life Insurance· 401(k) with Employer Match· Paid Time Off starting at 152 hours/year· Employee Assistance Program (free counseling sessions)· Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details:· Location: Our state-of-the-art urgent care facility· Schedule: Full-time with flexible shifts (some evenings/weekends)· Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is
$18.00 to $22.00 per hour
. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
Compensation: $18.00 - $22.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$18-22 hourly Auto-Apply 1d ago
PATIENT SERVICE REPRESENTATIVE
Seven Springs Orthopaedics Management Inc. 3.8
Patient service representative job in Hendersonville, TN
PatientServiceRepresentative (PSR) - Float Full-Time Are you detail-oriented, customer-focused, and eager to grow with a dynamic orthopedic practice? We are looking for a PatientServiceRepresentative (PSR) to join our team. About Us Sport Ortho Urgent Care is an outpatient practice that is part of a comprehensive orthopedic model. We are committed to offering an innovative experience to patients by having an integrated approach with a team of providers, including Orthopedic Physician Assistants and Physical Therapists.
Core Focus
We do our individual and collective best to serve each other and our patients through conservative care in musculoskeletal health!
About the Role
As a PatientServiceRepresentative, you will be the first point of contact for patients and play a vital role in ensuring their experience is welcoming, efficient, and supportive. You will work closely with providers and clinical staff to help patients navigate their care journey.
Responsibilities
* Greet patients and provide excellent customer service at check-in and check-out
* Collect and record accurate demographic and insurance information
* Process insurance verifications, pre-authorizations, and referrals
* Schedule patient appointments and follow-up visits
* Collect patient responsibility payments, including copays, coinsurance, and prior balances
* Answer phones and respond to patient inquiries in a professional manner
* Support providers and staff with administrative needs for smooth clinic operations
Qualifications
* 1+ year of experience in healthcare administration (required)
* College degree preferred
* Strong customer service and communication skills
* Knowledge of medical practice procedures, terminology, and EMR systems (preferred)
* Familiarity with insurance verification and pre-authorization procedures (preferred)
* Team-oriented mindset with attention to detail
Benefits
* Medical, Dental, and Vision Insurance
* Health Savings Account (HSA)
* Paid Time Off (PTO)
Apply today and join a team where your role truly makes an impact!
$29k-34k yearly est. 30d ago
Patient Service Representative
Sport Ortho Urgent Care
Patient service representative job in Hendersonville, TN
PatientServiceRepresentative (PSR) - Float Full-Time
Are you detail-oriented, customer-focused, and eager to grow with a dynamic orthopedic practice? We are looking for a PatientServiceRepresentative (PSR) to join our team.
About Us
Sport Ortho Urgent Care is an outpatient practice that is part of a comprehensive orthopedic model. We are committed to offering an innovative experience to patients by having an integrated approach with a team of providers, including Orthopedic Physician Assistants and Physical Therapists.
Core Focus
We do our individual and collective best to serve each other and our patients through conservative care in musculoskeletal health!
About the Role
As a PatientServiceRepresentative, you will be the first point of contact for patients and play a vital role in ensuring their experience is welcoming, efficient, and supportive. You will work closely with providers and clinical staff to help patients navigate their care journey.
Responsibilities
Greet patients and provide excellent customer service at check-in and check-out
Collect and record accurate demographic and insurance information
Process insurance verifications, pre-authorizations, and referrals
Schedule patient appointments and follow-up visits
Collect patient responsibility payments, including copays, coinsurance, and prior balances
Answer phones and respond to patient inquiries in a professional manner
Support providers and staff with administrative needs for smooth clinic operations
Qualifications
1+ year of experience in healthcare administration (required)
College degree preferred
Strong customer service and communication skills
Knowledge of medical practice procedures, terminology, and EMR systems (preferred)
Familiarity with insurance verification and pre-authorization procedures (preferred)
Team-oriented mindset with attention to detail
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Paid Time Off (PTO)
👉 Apply today and join a team where your role truly makes an impact!
$28k-34k yearly est. Auto-Apply 29d ago
Patient Services Specialist
Revere Medical
Patient service representative job in Goodlettsville, TN
Job Description
At Revere Medical we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider led services that improve patient outcomes and strengthen communities.
Is this you?
Are you motivated by helping people?
Are you committed to improving patient outcomes?
Do you enjoy collaborating with a team to ensure personalized patient care?
Do you want to improve the overall health of the community?
What you will bring:
Provides exceptionally friendly customer service to every patient.
Manages the office phone system: answering calls, transferring calls, answers patients' questions.
Scheduling patient appointments
Prepares the office for patient appointments including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment.
Ensures patient profile in the EMS system is up to date and accurate ensuring the patients' needs are clearly communicated to staff before the appointment.
Assist with any miscellaneous task to ensure the practice is presentable to incoming patients.
Requirements:
Strong customer service skills and communication expected.
High School Diploma or equivalent required.
One to three years as a medical secretary preferred.
Experience with EMR strongly preferred. (eClinicalWorks a plus)
Why Revere Medical:
Revere Medical gives new life to clinics in need of tools resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being.
Benefits Offered: Medical coverage (with discounts for using services through Revere), Dental, Vision, HSA with company contribution, Retirement plans, Life and Disability Insurance and much more!
Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.
$28k-34k yearly est. 30d ago
Patient Care Coordinator
Upstream Rehabilitation
Patient service representative job in Brentwood, TN
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Brentwood South, TN-AST
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$23k-34k yearly est. Auto-Apply 9d ago
Front Desk Coordinator - Goodlettsville, TN
The Joint 4.4
Patient service representative job in Ridgetop, TN
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay starting at $18-19/hr
Potential for multi - clinic work
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL*
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$18-19 hourly 21d ago
Patient Services Specialist
Revere Medical
Patient service representative job in Hendersonville, TN
At Revere Medical, we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider-led services that improve patient outcomes and strengthen communities.
Is this you?
Are you motivated by helping people?
Are you committed to improving patient outcomes?
Do you enjoy collaborating with a team to ensure personalized patient care?
Do you want to improve the overall health of the community?
What you will bring:
* Provides exceptionally friendly customer service to every patient.
* Manages the office phone system: answering calls, transferring calls, and answering patients' questions.
* Scheduling patient appointments
* Collect co-payments from patients at check-in
* Prepares the office for patient appointments, including but not limited to verifying insurance, collecting co-pays, confirming appointments, and notifying patients of any special instructions before appointment.
* Ensures patient profile in the EMS system is up to date and accurate, ensuring the patients' needs are clearly communicated to staff before the appointment.
* Assist with any miscellaneous tasks to ensure the practice is presentable to incoming patients.
Requirements:
* Strong customer service skills and communication expected.
* High School Diploma or equivalent required.
* One to three years as a medical secretary preferred.
* Experience with EMR strongly preferred. (Athena a plus)
Unlock your Benefit Bundle!
Enjoy premium medical coverage with exclusive Revere discounts, a company-funded HSA, plus dental & vision plans to keep you smiling and seeing clearly.
Boost your future with a 401(k) + company match, and rest easy with company-paid life insurance.
Need flexibility? Our Vacation Exchange Program has you covered.
And that's just the beginning-much more awaits!
Why Revere Medical:
Revere Medical gives new life to clinics in need of tools, resources, and support so they can start delivering the personalized care their communities deserve. We're committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being.
Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.
$28k-34k yearly est. 17d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Clarksville, TN?
The average patient service representative in Clarksville, TN earns between $26,000 and $37,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Clarksville, TN
$31,000
What are the biggest employers of Patient Service Representatives in Clarksville, TN?
The biggest employers of Patient Service Representatives in Clarksville, TN are: