Patient service representative jobs in Cleveland, OH - 1,392 jobs

Commonwealth Rolled Products is a leading manufacturer of Aluminum rolled products for the Automotive, Commercial, and Industrial markets. The Company operates its production facility in Lewisport, KY with the support of an Automotive Innovation Center for R&D, Sales and Field Service in Madison Heights (DET), and Inside Sales in the Cleveland, OH area. Our Industrial Products Account Management team is seeking to add a talented Account Management Representative to our Cleveland, Ohio office. The purpose of this role is to provide superior sales and service to customers (both current and new) via effective, measurable administration of account management processes while protecting the interests of Commonwealth. This role contributes to achievement of strategic initiatives and objectives by offering guidance/expertise to key customers and other members of Industrial Products Account Management. Responsibilities Include: Actively participate in maintaining a zero incident safety culture. Live and champion the Commonwealth Rolled Products Core Values; Safety, Integrity, Customer Focus, Ownership, Excellence, and Teamwork. Frontline role accountable for representing Commonwealth Rolled Products to prospects and existing customers. Work with customers to identify sales opportunities. Negotiate pricing with the customers. This includes trial requests, sales for surplus inventory, sales for unallocated capacity, sales for depot stock, spot buys and contract business. Manage a designated account base of distributors, OEMs and / or brokers. This includes all aspects from prospecting through long-term selling and servicing. Accountable for accurate entry of orders relative to customers' specifications, instructions, and corporate guidelines. Also consistently meet guidelines for contractual agreements within customer base. Accurately record and manage all bookings in Commonwealth's capacity management system to ensure weekly capabilities are not over allocated and customer order lead-times are honored. Perform inventory management to successfully meet customer and order requirements. This includes analyzing current inventories for aged metal, inventory holds, and release dates. Work with customers to manage delivery releases and communicate the releases to Supply Chain. Demonstrate the ability to make decisions effectively and independently within approved guidelines set forth by Commonwealth Rolled Products. Research, analyze and resolve customer deductions and overpayments in less than 18 days. This includes issuance of supplemental invoices and / or credits, when necessary. Perform back up duties for team members during absences. Develop and maintain a comprehensive product and technical knowledge base to effectively support the Industrial team and customers. This includes understanding customer requirements and specifications, Commonwealth's industrial products, EDI transactions, and all other related customer requirements. Anticipate, meet, and exceed customers' needs to maximize customer satisfaction. Promote a strong service image to our customers and other Commonwealth teams. Demonstrate Commonwealth values and a positive, professional behavior toward your work and colleagues. Provide guidance and assistance to other team members when needed. Communicate effectively with your customers, colleagues, and all levels of the organization. Identify continuous improvement opportunities associated with Account Management processes. Participate in established training programs as designated by supervisory staff or identified by the AMR as self-improvement opportunities. Enter, track and coordinate completion of sales-related Customer claims. Assist Claims Analyst in quality-related claims, deductions, and credits when necessary. Utilize Oracle tools, specifically Sales Agreements, Item Management and Order Management to successfully enter / manage customer items and sales orders. This includes facilitating the automatic upload of EDI orders received from customers and resolving EDI failures. Determine metal hedge requirements working with customers to analyze customer and contract requirements. Initiate metal hedging requests to the Pricing Team. Manage existing metal hedges to assess the need for adjustments. Participate in and contribute to weekly customer calls when required. Weekly communicate open order status' to customers as required. Maintain a working account knowledge to enable discussion of inventory, orders, debits/credits, claims, quotes, and any other required topic. Maintain a proficient understanding of Commonwealth quality systems. Contribute to certifications and audits (i.e., ISO, IATF, VAD) when required. Enter, track and complete Corrective Action Requests in a timely manner. Contribute to the completion of Customer audits and certifications. Required Qualifications: Bachelor's degree in business related field or 2+ years' experience in commercial or procurement, supply chain roles Excellent interpersonal, written, and verbal communication skills and organization skills Ability to use computer applications, such as spreadsheets, word processing documents, databases, and e-mail programs. Preferred Qualifications: Prefer experience in a metals-related business with a working knowledge of aluminum products. EEO Statement Commonwealth Rolled Products is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who met the qualifications and most closely aligned with requirements of the positions.

Commonwealth Rolled Products is a leading manufacturer of Aluminum rolled products for the Automotive, Commercial, and Industrial markets. The Company operates its production facility in Lewisport, KY with the support of an Automotive Innovation Center for R&D, Sales and Field Service in Madison Heights (DET), and Inside Sales in the Cleveland, OH area. Our Industrial Products Account Management team is seeking to add a talented Account Management Representative to our Cleveland, Ohio office. The purpose of this role is to provide superior sales and service to customers (both current and new) via effective, measurable administration of account management processes while protecting the interests of Commonwealth. This role contributes to achievement of strategic initiatives and objectives by offering guidance/expertise to key customers and other members of Industrial Products Account Management. Responsibilities Include: * Actively participate in maintaining a zero incident safety culture. * Live and champion the Commonwealth Rolled Products Core Values; Safety, Integrity, Customer Focus, Ownership, Excellence, and Teamwork. * Frontline role accountable for representing Commonwealth Rolled Products to prospects and existing customers. * Work with customers to identify sales opportunities. Negotiate pricing with the customers. This includes trial requests, sales for surplus inventory, sales for unallocated capacity, sales for depot stock, spot buys and contract business. * Manage a designated account base of distributors, OEMs and / or brokers. This includes all aspects from prospecting through long-term selling and servicing. * Accountable for accurate entry of orders relative to customers' specifications, instructions, and corporate guidelines. Also consistently meet guidelines for contractual agreements within customer base. * Accurately record and manage all bookings in Commonwealth's capacity management system to ensure weekly capabilities are not over allocated and customer order lead-times are honored. * Perform inventory management to successfully meet customer and order requirements. This includes analyzing current inventories for aged metal, inventory holds, and release dates. Work with customers to manage delivery releases and communicate the releases to Supply Chain. * Demonstrate the ability to make decisions effectively and independently within approved guidelines set forth by Commonwealth Rolled Products. * Research, analyze and resolve customer deductions and overpayments in less than 18 days. This includes issuance of supplemental invoices and / or credits, when necessary. * Perform back up duties for team members during absences. * Develop and maintain a comprehensive product and technical knowledge base to effectively support the Industrial team and customers. This includes understanding customer requirements and specifications, Commonwealth's industrial products, EDI transactions, and all other related customer requirements. * Anticipate, meet, and exceed customers' needs to maximize customer satisfaction. Promote a strong service image to our customers and other Commonwealth teams. * Demonstrate Commonwealth values and a positive, professional behavior toward your work and colleagues. Provide guidance and assistance to other team members when needed. Communicate effectively with your customers, colleagues, and all levels of the organization. * Identify continuous improvement opportunities associated with Account Management processes. Participate in established training programs as designated by supervisory staff or identified by the AMR as self-improvement opportunities. * Enter, track and coordinate completion of sales-related Customer claims. Assist Claims Analyst in quality-related claims, deductions, and credits when necessary. * Utilize Oracle tools, specifically Sales Agreements, Item Management and Order Management to successfully enter / manage customer items and sales orders. This includes facilitating the automatic upload of EDI orders received from customers and resolving EDI failures. * Determine metal hedge requirements working with customers to analyze customer and contract requirements. Initiate metal hedging requests to the Pricing Team. Manage existing metal hedges to assess the need for adjustments. * Participate in and contribute to weekly customer calls when required. Weekly communicate open order status' to customers as required. Maintain a working account knowledge to enable discussion of inventory, orders, debits/credits, claims, quotes, and any other required topic. * Maintain a proficient understanding of Commonwealth quality systems. Contribute to certifications and audits (i.e., ISO, IATF, VAD) when required. Enter, track and complete Corrective Action Requests in a timely manner. Contribute to the completion of Customer audits and certifications. Required Qualifications: * Bachelor's degree in business related field or 2+ years' experience in commercial or procurement, supply chain roles * Excellent interpersonal, written, and verbal communication skills and organization skills * Ability to use computer applications, such as spreadsheets, word processing documents, databases, and e-mail programs. Preferred Qualifications: * Prefer experience in a metals-related business with a working knowledge of aluminum products. EEO Statement Commonwealth Rolled Products is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Our HR team will reach out to the applicants who met the qualifications and most closely aligned with requirements of the positions.

Department: Health Industry Solutions Reports To: Program Manager, Health Industry Solutions Recruitment Type: External/Internal Employment Type: Part-Time Faculty Non-Union Work Schedule: hours depend on program needs Job Description: SUMMARY Teaches a full range of skills and knowledge for the certificate program in Comprehensive Patient Access Specialist. Prepares students to pass the Certified Healthcare Access Associate (CHAA) examination. ESSENTIAL FUNCTIONS * Deliver a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development Division for the Health Industry Solutions, particularly within the Patient Access Specialist program * Provide effective leadership, supervision, and control of classroom activities, ensuring a conducive learning environment * Implement the approved healthcare training curriculum to enhance the learning experience of program participants * Present well-prepared, organized, and clear lectures and classroom activities that align with the course syllabus (including medical terminology, Electronic Health Records, Ucertify, Fundamentals of Billing/Reimbursement, Introduction of Patient Access and CHAA study guide) and school policies * Monitor attendance, maintain accurate, up-to-date records, and evaluate the educational performance of participants in accordance with college and department requirements * Identify and refer participants to supportive services when necessary to enhance student success * Maintain up-to-date knowledge of current changes and trends in the healthcare industry * Promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making * Provide students with timely information and feedback on their academic progress regarding quizzes, tests, homework, and projects * Follow all College retention policies to ensure student attendance. * Perform other duties as assigned. REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING * Associate degree * Minimum of 5 years' experience as a Patient Access Specialist or Patient Service Representative in a hospital setting * Must possess CHAA or CHAM certifications * Must be an approved proctor through NAHAM * Prior classroom instruction and/or training experience in healthcare KNOWLEDGE, SKILLS & ABILITIES * Ability to instruct through remote and in-person delivery using platforms like Blackboard, virtual classrooms, and online Learning Management Systems * Demonstrate intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint * Ability to respond appropriately to the needs of the community with sensitivity * Ability to manage key metrics * Must possess excellent oral and written communication skills * Ability to multitask effectively in a fast-paced environment * Credibility, presence, and excellent facilitation abilities are required * Possess a thorough understanding of all College policies and actively participate in their implementation and enforcement COMPETENCIES CRITICAL COMPETENCIES * Service Focus * Communication * Quality of Work VERY IMPORTANT COMPETENCIES * Time Utilization * Collaboration IMPORTANT COMPETENCIES * Adaptability * Continuous Improvement PREFERRED QUALIFICATIONS * Bachelor's Degree * Demonstrated basic Blackboard skills (equivalent program) * Demonstrated experience with online instruction. * Professional presentation skills * Active membership in the National Association of Healthcare Access Management PHYSICAL DEMANDS/WORKING CONDITIONS (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) * The work is performed in a normal, professional office or technical lab environment; * The work area is adequately lighted, heated and ventilated; * Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; * Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite Special Note: This is a Part-Time Non-Bargaining Unit Position, with the following Set Rate of Pay: $30.00/ hour. If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure. Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

has a $4,000 hiring bonus~ Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs. Check out “Bellefaire JCB: Join Our Team” on Vimeo! POSITION SUMMARY: We are growing with a new program - OhioRise! We are looking for both Moderate and Intensive Care Coordinators to work in Medina County. We are looking for professionals that understand High-Fidelity Wraparound practice while providing care coordination services to identified youth that will provide specific, measurable, and individualized services to each person served. This position DOES REQUIRE (reimbursed) travel between the main office and client homes. RESPONSIBILITIES INCLUDE: Provide Wraparound Care Coordination services as part of the CME Project, using the High Fidelity Wraparound model to clients and families identified for the projects. Deliver service in a variety of settings in the home and community. Service plan should include a comprehensive 24 hour Crisis Plan. Maintain required caseload of 1:25 at any given time. Initial Plan is required within 30 days, and subsequent plans submitted every 30 days. Complete all required assessments and documents as outlined by the agency and the CME Project to include the Strengths, Needs and Cultural Discovery Assessment and the Wraparound plan. Work collaboratively with identified partners on behalf of the Child and Family team to include both formal and informal supports. Provide Community Psychiatric Support Treatment (CPST) and Therapeutic Behavioral Services (TBS) where appropriate on assigned cases and participate in crisis management as necessary. Monitor the provision and quality of services provided to the family through the Child & Family Team and act as liaison when new services/resources need to be sought or developed. Contribute to the development and maintenance of the client record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards. Provide written and verbal information related to the youth's and family's mental health based on assessment and family contact. This information will include the youth's and family's strengths and competencies, progress or lack of progress, as well as report on the services and supports put in place to assist the family. QULAIFICATIONS: Education: Minimum High School Diploma required with three years of experience in the mental health field. Bachelor's or Master's Degree in Social Work, Counseling or related field with one to two years of experience in the mental health field preferred Strong clinical skills including expertise in systemic family therapy, crisis intervention, family education, and linking/ advocacy skills. Completion of Vroon Vandenburg High Fidelity Wraparound Training Ability to perform job responsibilities with a high degree of initiative and independent judgment Sensitivity in relating to persons of varying backgrounds and demonstrated ability to work with diverse groups of people possessing various strengths, aptitudes, and abilities A valid driver's license with approved driving record (less than 6 points), personal transportation and insurance, if required to drive on behalf of the agency. BENEFITS AND SALARY: The Salary for range for this position is $44,000 - $55,000 per year, depending on relevant education and licensure. At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include: Comprehensive health and Rx plans, including a zero-cost option. Wellness program including free preventative care Generous paid time off and holidays 50% tuition reduction at Case Western Reserve University for the MSW programs Defined benefit pension plan 403(b) retirement plan Pet insurance Employer paid life insurance and long-term disability Employee Assistance Program Support for continuing education and credential renewal Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness Flexible Spending Account for Health and Dependent Care Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law. Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.

Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at **************************************************** General Duties Under the supervision of the Dental Health Service Manager, the Dental Patient Representative supports the Dentist in registering the dental patients, coordinating appointments, cash collection, charge entry, billing, coordination of benefits, insurance verification, incoming dental calls, discussing treatment plans, screening of emergency walk-ins and day appointment performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Patient Representative assists the dentist, teaches the patient how to care of their teeth, communicates effectively with patients( parents if patient is a child), maintains equipment and inventory, and follows universal precautions and all OSHA requirements. Education High School Diploma or GED. Minimum Qualifications Ability to serve as a mature and competent receptionist. Ability to display skill and tact in greeting patients. Ability to plan and organize. 2+ years of experience in a fast paced office environment. Technical Skills Computer Skills- Microsoft Office, Keyboard (We utilized electronic dental records and digital x-rays).

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can-do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: * Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more * Robust earned paid time off program (PTO) * Federal Loan Forgiveness Program (available on eligible roles) * Professional Development Support SCOPE OF ROLE Reporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling. HOW YOU'LL SUCCEED * Demonstrate a friendly, courteous and welcoming first impression to patients and their families. * Ensure all patient registration items, required data and documents are consistently and accurately captured and updated as needed in the EHR. * Demonstrate the ability to accurately schedule all of SH's available services while ensuring provider/clinician schedules are effectively managed. * Consistently address and collect copayments and other amounts owed, ensuring patients are aware of their financial responsibility and referring them for financial assistance when needed. * Consistently demonstrate dependability, patience, kind and professional communication, and willingness to assist colleagues. * Demonstrate reliability and punctuality by ensuring excellent attendance with minimal unplanned time off/call-offs and scheduling planned time off as needed. * Ensure all patient insurance and coverages have been properly verified and are accurately reflected in the EHR. * Provide administrative support to the office including scanning, faxing and mailing. * Demonstrate efficiency through multi-tasking and organization to ensure all daily tasks are consistently completed. * Demonstrate proficiency in Epic, our EHR, and other platforms necessary to complete assigned tasks. * Protect patient confidentiality and right to privacy by adhering to HIPAA regulations at all times. * Other duties as assigned. Requirements KNOWLEDGE & EXPERIENCE * High School Diploma or equivalent required. * 1 year office, customer service, or related experience required. Medical office experience preferred. * Previous experience in a primary care of behavioral health setting preferred. * Knowledge of insurance, specifically Medicare, Medicare Advantage, and Medicaid preferred. * Experience working with an EHR system required; EPIC experience preferred. * Demonstrated proficiency with Microsoft Office, Word, and Excel. WORKING CONDITIONS * Work is normally performed in a typical interior/office/clinical work environment. * While hours of operation are generally standard, flexibility to work evenings and extended hours may be required. * Requires periods of sitting, standing, telephone, and computer work. * Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology. * Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology. * Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. * Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted. * Possible exposure to blood borne pathogens while performing job duties. * Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday. * Sufficient dexterity to operate a PC and other office equipment. This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Under the supervision of the Dental Health Service Manager, the Dental Patient Representative supports the Dentist in registering the dental patients, coordinating appointments, cash collection, charge entry, billing, coordination of benefits, insurance verification, incoming dental calls, discussing treatment plans, screening of emergency walk-ins and day appointment performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Patient Representative assists the dentist, teaches the patient how to care of their teeth, communicates effectively with patients( parents if patient is a child), maintains equipment and inventory, and follows universal precautions and all OSHA requirements. Education High School Diploma or GED. Minimum Qualifications * Ability to serve as a mature and competent receptionist. * Ability to display skill and tact in greeting patients. * Ability to plan and organize. * 2+ years of experience in a fast paced office environment. Technical Skills Computer Skills- Microsoft Office, Keyboard (We utilized electronic dental records and digital x-rays). SOCIAL SERVICES/SPECIAL PROGRAMS

Patient Access Representative II Gynecological Oncology - (25000A4M) Description Travel is required 2-3 days per week. A Brief Overview The Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience. What You Will Do Checking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments. Assists patients with enrolling and utilizing MyChart. Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances. Assist with completion of various types of paperwork and forms. Effectively work EPIC workques, worklists and inbasket messages. Schedules referrals and follow-up visits. Accurate and timely scanning of documents into EPIC. Resource for new hire orientation and training. Identifies and recommends process improvements, projects and workflows. Exceeds team productivity and quality standards. In certain work environments, may be cross-trained to function as a Provider Administrative Assistant. May schedule surgical procedures. Additional Responsibilities Functions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency. Maintains a clean and organized work area. May be cross-trained to perform other duties as assigned. Actively participates in UH emergency preparedness. May be scheduled to work at off-sites Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications Travel is required 2-3 days per week. The locations are Mentor, Parma, Westlake, Mayfield Heights/Beachwood, Geauga and CMC. Education High School Equivalent / GED (Required) Associate's Degree (Preferred) Work Experience 2+ years Healthcare or customer service (Required) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical Demands Standing OccasionallyWalking OccasionallySitting ConstantlyLifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing RarelyStooping RarelyKneeling RarelyCrouching RarelyCrawling RarelyReaching RarelyHandling OccasionallyGrasping OccasionallyFeeling RarelyTalking ConstantlyHearing ConstantlyRepetitive Motions FrequentlyEye/Hand/Foot Coordination FrequentlyTravel Requirements 10% Primary Location: United States-Ohio-ClevelandWork Locations: 11100 Euclid Avenue 11100 Euclid Avenue Cleveland 44106Job: Administrative SupportOrganization: Specialty_Care_UHMSOSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: ProfessionalTravel: Yes, 25 % of the TimeRemote Work: NoJob Posting: Nov 19, 2025, 7:49:33 PM

Job Description Registration Clerk ______________________________________________________________________________ Main Function: Greeting our customers in a friendly and courteous manner to help customers feel welcomed to Wooster Community Hospital Health System (WCH). Help customers have a streamlined, private registration experience by accurately verifying patient demographics for those being seen at WCH. Check in patients for scheduled tests and enter orders into our EMR. Offer assistance to customers in need to create a supportive experience. Assist team members with registration functions to support the team and customers. Must Have Requirements: Computer and other applications, Meditech computer system and or Registration experience. Demonstrated effective oral communication skills including good telephone and email etiquette. Must be organized and able to multi-task Preferred Attributes: High School Diploma or GED Medical Terminology or Medical Office related Experience Attention to details and organized; calm in a high-volume, fast paced environment; self- starting; excellent at multitasking and have a good sense of prioritizing duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to adapt to any circumstances with customers and remain professional. Performance Special Requirements: Must be able to perform all duties of registration areas Ability to explain benefits of insurance including estimates in accordance to Point of Service collection policy and documentation of account Must have good communication skills oral, written and listening to patients Develop and maintain an ongoing understanding of current practices for the types of patients for whom care is provided Follows appropriate Service Standards Maintains knowledge of all aspect of patient access and maintains those skills for accuracy of performance Performs other duties as requested by Director or Managers of Patient Access Customer Service Display a positive attitude. Treats others with honesty and respect. Speaks positively in all internal or external customer interactions. Consoles, assists patients and families Assesses customer satisfaction when interacting with patients and other non-patient customers and uses appropriate chain of command for unresolved issues or problems Ability to answer patient or visitor's questions and direct them where help is available. Escorting the visitors whenever possible. Promote hospital services; including Senior Partners; Health and Wellness programs Managing up other areas Understand Wooster Community Hospital core mission, vision, and values Follows all departmental and hospital policy and procedures located in Policy Stat 4-9's, rotating every 4th Saturday 36 hours per week.

Job Description Welcome to Distinctive Living, we're seeking a Memory Care Coordinator (Full-Time) for our Brooklyn Pointe Assisted Living facility in Brooklyn, Ohio. Here at Distinctive Living , we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired. The Memory Support Supervisor is responsible for program management of the 'Moments Matter' memory support programming within the community and for ensuring that all scheduled activity listed on the monthly calendar is happening. The Memory Support Supervisor position manages the memory support care staff to effectively engage residents during encounters. The MSS communicates with families, collaborates with the Assisted Living Director of Resident Experience (when applicable). The MSS is responsible for coordinating volunteers and seeking cooperative partnerships with area businesses, organizations or individuals to deliver activity programs in accordance with our 6 Principles of Well-Being program structure. Benefits when choosing a career with Distinctive: Medical, Dental and Vision benefits Paid Time Off 401k Retirement Plan & Life Insurance Team Member Assistance Program Responsibilities: Responsible for managing & maintaining the Resident Well-Being binder; that includes the Get to Know Me document, Resident Well-Being Profile, and Know the 25! Per the company guidelines. Responsible for ensuring that the Memory Support Signature programs are implemented and on-going. Includes: Taste & Tell (collaboration with Chef); Community Service Project; Hydration Stations within activity space; Essential Health Program as well as any other program implementation. Leads activity as scheduled; or oversees the Memory Support Specialist and/or care staff to ensure resident engagement while making sure that daily activity programming is a mix of both large and small groups, individual and parallel program opportunities. Coordinates with Director, Health and Wellness to attend family care conferences as required by state regulations. May occasionally assist with assessments of potential new residents and provide Memory Support program overview and pertinent resident engagement updates. Works with Leisure & Lifestyle staff to ensure all Memory support residents have resident-specific activity and social interaction appropriate to their current cognitive abilities. Uses 'In the Moment' resources to provide support and training to Memory Support staff to ensure activities and social programs are varied and diverse in order to meet the needs of residents in Memory Support. Ensures all staff has training sufficient to self-direct activities for residents of the Memory Support neighborhood. Responsible for managing, coaching, assisting and mentoring all care staff working within Memory Support; to maintain positive resident outcomes and minimize behavioral conflicts and assures that all staff maintain appropriate training as required by state regulations. Meets monthly with the Culinary Director (Chef) to coordinate Taste & Tell program, submit/discuss food function sheets for upcoming activities & special events and ensures that all Memory Support meals and scheduled snacks meet the organizational standards while making certain the dining room is a calm and nurturing space for resident success. Review the 24-hour log daily, to stay current on resident issues and conduct regular room sweeps to ensure no hazardous items or safety concerns are present to align with all local, state, and federal rules and regulations as they apply to services delivered in Memory Support. This involves staff selection, training and oversight, resident care and documentation, compliance with HIPAA, OSHA, Blood Borne Pathogen Guidelines, and any other rule that applies to the work done in Memory Care. Communicate effectively with resident family members while answering questions, addressing concerns or sharing updates about their loved one Works in a safe manner, ensures any employees reporting to them work in a safe manner and corrects unsafe action. Compliant with Safety Committee Standard. Should workplace injuries occur, when required, the Department Heads and Directors assist the Executive Director with the investigation, return to work, and management of the injured worker communication with care provider and Community. Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors. Perform other duties as assigned or needed. Required Skills and Experience: High School Diploma or equivalent required. Associate or Bachelor's degree in Health Services, Social Services, or Geriatrics preferred. 4+ years of management experience with employee oversight and customer relations preferred. 3+ years of experience in a dementia care setting preferred. Prior experience in recreation, occupational therapy, art, music therapy, hospitality management, teaching or coaching preferred. Experience with Microsoft Word and Excel preferred. Excellent verbal and written communication skills. Able to communicate verbally in person and over the phone. Apply today to learn why Distinctive Living is a certified Great Place to Work! Job Posted by ApplicantPro

HERE WE GROW AGAIN! Join our effective healthcare team dedicated to excellence in patient care and cutting-edge medical imaging. We pride ourselves on fostering a supportive and innovative work environment. Apply today to make a positive impact in healthcare! Join our team today! Two years of experience in patient registration, appointment scheduling, insurance processing Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services. Enter and maintain confidential patient information Ability to handle multi tasks in a fast pace environment · Scheduling/Patient Registration background · Knowledge of medical terminology · Strong customer service background Obtain patient information at the time of scheduling and assist in filling out forms, relevant documents and case histories Obtain and log insurance information Organize and maintain confidential medical files and records Fill and distribute daily schedules for staff Manage the front desk operations Order supplies and maintain inventory Since the job description of a medical scheduler is wide, they are expected to perform a lot of additional tasks.

Stark State College is looking for a Financial Aid & Registration Specialist who is committed to helping students and families navigate enrollment, financial aid, and registration with confidence and care. Typical Hours of Work: Typical hours are Monday through Friday, 8:00 p.m. - 4:30 p.m. Location: Main Campus, North Canton. Pay: $37,808 to $49,151 commensurate with experience. Who We Are: The positive energy at Stark State College comes from exceptionally dedicated employees who work hard for students. Success for both our employees and our students is the result. You'll be a great fit if: You'll be a great fit if you enjoy helping students navigate financial aid and registration processes, including FAFSA assistance, eligibility verification, award processing, class registration, academic records, and graduation support. This role requires strong attention to detail, comfort with college systems and technology, and a willingness to stay current on institutional, state, and federal policies while collaborating on special events that promote student success. Typical Responsibilities Include: * Process and maintain academic and student records, including registration, add/drop/withdraw transactions, schedule changes, degree audit support (Degree Works), application data entry, transcript processing, document requests, and institutional and student reporting. * Serve as secondary System Administrator for Starfish/EAB by performing term-based updates, system configuration, faculty advisor transitions, routine maintenance, reporting, and support of advising and student success initiatives. * Track, troubleshoot, and escalate Starfish technical issues to IT or the vendor; collaborate with Academic Affairs and other stakeholders to ensure effective and aligned use of the platform. * Utilize and maintain working knowledge of college systems (including Banner, ODHE/HEI, Xtender, Parchment, Degree Works, and Starfish) to verify eligibility, process academic records, and enhance workflows through technology. * Coordinate and participate in registration activities, special registration events, and graduation ceremonies; stay current on institutional policies and procedures related to student registration and academic affairs. To view the full job description, click here. To be Considered You'll Need: Associate degree required. Two (2) years of experience in a fast-paced office/administrative environment required. Preferred Qualifications (although not required): Business or accounting fields preferred. Two (2) years of experience in financial aid environment or higher education preferred, although not required. Click Here to View Outstanding Benefits You Can Expect From Stark State College: Full-time employees can expect excellent medical, dental & vision coverage; paid life and AD&D insurance; state pension/retirement (OPERS/STRS); paid time off, sick leave and paid holidays; paid Stark State tuition, tuition reimbursement and employee assistance program The work you do at Stark State will matter to the thousands of students who walk through our doors, and eventually across the commencement stage, on their journey to a better tomorrow. Come join us and learn how your aspirations can be part of a better future for them - and you. We love meeting stellar candidates, so please don't hesitate to apply.

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Monday - Friday 8am - 5pm Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Job DescriptionDescription As a Patient Services Representative you will handle inbound calls and provide thorough, efficient, and accurate account updates on for each call made or received and update records information about status of customer and status of contact effort. The Patient Services Representative assists with appointment scheduling activities for all practice centers. Schedule Monday, Thursday, and Friday 8 am - 5 pm Tuesday and Thursday 8 am - 7 pm Occasional Saturdays per practice need Must be able to travel to Medina and Wadsworth locations What you will be doing Accurate computer input of patient demographics. Procure appropriate referrals and type referral follow-up letters when necessary. Assure daily schedules and medical records are reviewed. Schedule patient appointments when needed. Filing and distribution of patient medical records. Check out patients including collection of appropriate fees, all forms are completed properly, updating of medical records with correct labels. Completion of data spreadsheets in timeframe specified by organizational processes. Answering and managing of multi-line phone system. Processing of faxes daily. Stay current with the latest technologies & medications and be able to answer general patient questions (premium IOL's, etc..) Verification of medical benefits for surgery and injections. Discuss benefits and costs of non-covered benefits with patients Complete consent and other necessary forms for surgery Forward packet of surgical paperwork to appropriate surgical facility/hospital Inform patient of any pre-admission testing (labs, EKG, etc.) as needed. Also of what is expected day of surgery, answer any pre-surgical questions, and inform of follow up care. Schedule/board patient at correct facility (fax date/doctor/which eye/general information) with the appropriate boarding information per each surgical location requirements Type History & Physical forms Able to accurately complete surgery encounter form. Must comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook. Perform any other duties assigned to accomplish the task at hand. What you know Required High school diploma or GED Strong verbal and written communication skills Desire Telephone operator or high call volume experience What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

At Integrity Foot & Ankle, we are more than just a podiatry practice; we are a growing team dedicated to providing exceptional care to our patients. As we continue to expand, we are looking for a friendly and detail-oriented Medical Receptionist to be the welcoming face of our practice. If you have 2 years of experience with EPIC or EMR and 3 years of experience as a medical receptionist, we want to hear from you! Join us and be a vital part of the Integrity Family, where we value both professional excellence and compassionate care. Key Responsibilities: Patient Interaction: Greet patients and visitors in a professional and friendly manner, both in-person and over the phone. Appointment Scheduling: Answer phone calls and schedule appointments, ensuring optimal patient flow. Administrative Tasks: Verify patient insurance and demographic information, collect co-pays and balances, maintain accurate patient records, and ensure confidentiality. Communication: Communicate with medical staff to ensure efficient patient flow and complete administrative tasks. Office Support: Maintain the cleanliness of the office, including end-of-day vacuuming, mopping, and disinfecting all surfaces. Clean and prepare rooms between patients. Insurance and Patient Care: Perform insurance verification, complete patient intake forms, assist providers as needed with patient care, and ensure appropriate equipment is set up for procedures/exams. Patient Rooming: Room patients, restock supplies in exam rooms, cast patients for diabetic shoes using foam box impressions, scan patients feet for custom orthotics and measure patients' feet for accurate custom shoe or orthotic orders. Requirements: A minimum of 3-5 years as a medical receptionist. (Applicants who do not meet this criteria will no move forward to the interview stage) 1-2 years of experience with Electronic Medical Records; experience with EPIC preferred Excellent communication and customer service skills Knowledge of medical terminology and insurance verification, insurance billing code knowledge is a plus Strong organizational and multitasking skills with the ability to work in a fast pace environment Proficiency in computer and data entry skills Ability to work independently and as part of a team Ability to lift up to 25 lbs Must be willing to work in all our locations High School Diploma or equivilant

JOB CONTENT ) * Responsible for all patient support services conducted in the front office. Essential duties and responsibilities which must be performed in order to carry out the summarized above: (The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.) * Greets patients and visitors in a prompt, courteous, and helpful manner. * Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner. * Responsible for accurate and timely scheduling and registration. * Makes appropriate phone calls or access insurance companies through internet to determine patient's eligibility of coverage. * Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily. * Educate patients on options available for all patients eligible for financial assistance. * Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons. * Follows office policies and procedures for your department as well as the organization. * Maintains work area and lobby in a neat and orderly manner. * Effectively communicates with providers or other departments. * Responds to emergency calls and uses overhead paging system according to procedure. * Coordinates patient transportation for scheduled patients with need. * Calls and confirms patient appointments as needed. * Makes outreach calls to patients for care and quality team as needed. * Participates in educational activities or training sessions as appropriate. * Protects patients' rights by maintaining confidentiality of personal and financial information and securing workstation. * Handles faxes and copying as requested.