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Patient service representative jobs in Clovis, CA

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  • Scheduler in Training

    PG&E Corporation 4.8company rating

    Patient service representative job in Fresno, CA

    Requisition ID # 169381 Job Category: Maintenance / Construction / Operations Job Level: Individual Contributor Business Unit: Electric Operations Work Type: Hybrid Electric Operations ensures the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. The Electric Operations Team is responsible for ensuring the electric grid's reliability and resiliency through the ongoing maintenance and operations of PG&E's 100,000 miles of distribution lines and over 18,000 miles of Transmission lines. Coworkers in Electric Operations actively engage in the Lean Methodology through the use of visual management in operating reviews to cross-functionally identify and solve problems, and create standard work. By working together as One Electric. One Team. We are delivering for our hometowns. Electric Operations is comprised of approximately 6,500 coworkers. Position Summary A Scheduler in Training is an entry level classification represented by Engineers and Scientists of California (ESC) and is subject to collective bargaining. A Scheduler-in-Training will progress to the Scheduler classification after twelve months of service. The individual is responsible for scheduling resources/work for Electric service functions throughout PG&E's service territory. An employee who schedules work and resources using technology that will enable the matching of work to available resources for electric distribution, T300 and contract crews. The schedule will generally be in a 6-week window, but scheduling may extend as needed to place projects in the schedule to meet and guarantee customer and internal PG&E requirements. Confirms the completion of dependencies related to work requests prior to scheduling. Coordinates with Field Engineers and Construction Supervisors as required for work that may affect daily or long term work plans. This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory. PG&E is providing the hourly rate that the company in good faith believes it might pay for this position at the time of the job posting. This position is subject to collectively bargained hourly wage rates and increases. The starting wage rate for this position is $56.29 per hour. This wage rate is specific to the locality of the job. The wage rate is based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, collective bargaining agreements, and internal equity. Responsibilities: * Receive and review work requests and develop a schedule based on priority, work type, resource availability, equipment availability and optimization opportunities * Ensure all required dependencies are completed before finalizing the schedule * Review scheduled work requests for needed resources * Assign resources to work requests (including design, field work, and emergencies) while ensuring high priority commitments are met first * Ensure that resources are available to be scheduled based on availability and capacity * Work with Electric Execution Field Team and W&R Planner to resolve discrepancies with work requests and available resources * Finalize and convey the work and resource schedule * Coordinate with Electric Execution Field Team and W&R Planner to ensure the work plan are accurately updated to reflect changes due to unplanned work (differences between the forecasted work and actual work available to be scheduled) * Track work orders to completion, taking appropriate corrective action for work not completed as scheduled * Manage daily exceptions and make modifications to the schedule based on feedback from the electric construction field team * Must attend in-person meetings to provide direct support for construction management. * Up to 70% travel may be required Qualifications Minimum Qualifications: * Requires a comprehensive knowledge of Company's Customer Service Policies and gas and electric system * Must be at least 18 years of age * Must possess a High School diploma, GED or equivalent work experience * Must possess a valid California Driver's License or ability to obtain within 10 days of hire * Ability to work flexible schedules, extended hours, nights, weekends, and/or overtime (scheduled or ad hoc) * 1 year experience with scheduling in Salesforce Desired Qualifications: * Workforce Availability * Demonstrated proficiency with Microsoft Office products- Excel, Outlook and Word * Current or previous PG&E employee * Current or previous Hiring Hall employee or work as a contractor * Additional consideration may be given to candidates who reside within 25 miles of the headquarters Pre-Employment Testing: * Internal PG&E Employees: Must have qualified on Work Orientation Inventory (WOI) exam prior to applying and the Scheduler Test Battery (STB) exam prior to interviewing * External and Hiring Hall Candidates: Must qualify on the Scheduler Test Battery (STB) exam and the Work Orientation Inventory (WOI) exam prior to interviewing
    $56.3 hourly 5d ago
  • Patient Access Representative (2 Month Furlough) - Engemann Student Health - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

    Usc 4.3company rating

    Patient service representative job in Parksdale, CA

    The Patient Access Representative assists patients with the check-in/arrival. Has in depth knowledge in all processes of the reception front desk and arrival process. Works with physicians on coordinating new patients for their individual schedules, assist new patients in collecting all medical records and history. He/She will schedule new patients with physician who specializes in care type and prepares new patient chart for physician review. Responsible for providing insurance information to Financial Counselor Representative for verification. The Patient Access Representative must have an in depth knowledge in all the functions of providing excellent customer service. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and the ability to multi-task Essential Duties: Generate a patient MRN (Medical Record Number)and is adept at utilizing the MRN checker. Patient identifier is “Name and date of birth” to assure you are registering the correct patient. Demonstrates ability to maintain confidentiality of patient information. Determine if the patients insurance is contracted with USC. Edit insurance information as appropriate. Resolve all GE Centricity Alerts. Assure all documents are obtained signed and scanned or available in the EMR a. Insurance Card b. Identification Card c. Condition of Service - hospital document d. Financial Responsibility- Physician document e. Notice of Privacy Practices- Obtain patient demographics confirm all are current and correct in both hospital and physician systems. Utilize appropriate a. Financial Class b. Plan Id's c. Service Code d. Patient type Ability to verify and comprehend insurance benefits via: a. Contacting insurance companies directly b. Electronic verification system (Ecommerce or Passport or direct insurance websites) c. Ensure effective dates and co-pays are documented in registration systems In Physician System Utilize appropriate a. FCS b. Alternate Insurance Assuring authorizations are in place as specified by patients carrier Customer service skills: a. Phone etiquette b. Scripting as provided by supervisor/management c. Escort patients as needed d. Professional conduct when speaking to patients and co-workers and Physicians Ability to request patient financial liabilities (Co-pay outstanding balances) Follow and adhere dress code attendance policy's provided by Human Resources Assist Supervisor as needed with special projects and other duties as assigned a. Scheduling b. Break and or Lunch coverage c. Check out d. Any other duties assigned by your supervisor Balances cash drawer to Batch. Closes out batches. Prepare bank deposit for Physician practice. Performs other duties as assigned. Required Qualifications: Req High school or equivalent Or equivalent evidence in file required. Req Must have excellent communication skills, including the ability to speak, read and write English proficiently. Req Must be comfortable with computers. Req In depth knowledge of Cerner, most insurance types, and basic computer programs. Req Demonstrate excellent customer service behavior. Pref Knowledgeable in medical terminology strongly preferred. Preferred Qualifications: Pref 3 months Experience in an office or ambulatory clinic setting *OR 1 year of hospital experience or in a related field Pref Knowledgeable in medical terminology strongly preferred. Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************
    $22-34.2 hourly Auto-Apply 13d ago
  • Scheduler

    Electrical Power Source Fresno

    Patient service representative job in Fresno, CA

    Job Description Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems. Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments. Manages department schedule by maintaining calendars for department personnel and arranging meetings. Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries. Maintains customer confidence and protects operations by keeping information confidential. Pull Permits with PG&E and different city permits when needed Schedule and coordinate inspections with City or PG&E Inspectors for completion of projects. Contributes to team effort by accomplishing related results as needed. Knowledge on how to use Service Titan E04JI802fng3406jkq6
    $40k-69k yearly est. 14d ago
  • Patient Care Coordinator - Front Office

    Skin and Cancer Institute

    Patient service representative job in Fresno, CA

    Job Description Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact. Summary of Position Work Location: 6181 N. THESTA AVE., STE.104 | FRESNO, CA 93710 The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times What You'll Do: Essential Duties & Key Responsibilities Courteously check patients in and out according to our Customer Service standards. Asking every patient for a google review. Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours. Verify primary and secondary insurance prior to scheduled visits in accordance with protocols. Follow all HIPPA regulations, keep patient personal and financial information confidential. Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients. Document payment notes; balance and reconcile payments collected during your work shift. Maintain and update provider schedules as needed within company guidelines. Schedule and confirm patient appointments in accordance with protocols. Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit. Create / prepare superbills accurately and in a timely manner. Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times. Deescalate/resolve patient grievances with effective and kind communication. Keep the front office and patient waiting areas neat and orderly to maintain our high standards. Other duties are assigned to assist with the overall function of your location. Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral Ability to input the correct payor ID or name and address into EMA. Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF) Updating the PA log, ensure codes are entered correctly. Closing tasks - end of day is accurate and uploaded to share drive. Collecting cosmetic sales in lightspeed. Maintain a clean and organized reception area and restroom facilities. What We're Looking For: Required Skills & Abilities Strong customer service and interpersonal skills Effective verbal and written communication skills Knowledge of primary and secondary insurance types, billing, and documentation procedures Proficiency in Microsoft Office and EMA software and Lightspeed Ability to stay focused on tasks to be accomplished while working in dynamic situations Ability to maintain HIPAA confidentiality and professionalism Confidently and professionally ask for and process financial payments Education & Experience High school diploma or equivalent required. 1-2 years of experience in a medical office or customer service role preferred. Familiarity with HIPAA regulations and healthcare operations. Additional training or certification in medical office administration is preferre EQUIPMENT & SOFTWARE OPERATION The incumbent in this position may operate any/all of the following equipment: Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth What We Offer: Competitive salary and benefits Health, dental, vision, and ancillary insurance options 401K retirement savings Paid time off Professional development opportunities Supportive and fair work environment Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you! #HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
    $33k-52k yearly est. Easy Apply 8d ago
  • Care Coordinator

    Picayune Rancheria of The Chukchansi Ind

    Patient service representative job in Oakhurst, CA

    Job Title:Care Coordinator Reports to: Social Services Director Salary Range: $60,000 $70,000 Annually Benefits: Health, Vision, & Dental Insurance, Retirement Contributions, PTO, and Paid Holidays Classification: Non-exempt, Full-Time Location: Onsite Remote or hybrid work arrangements are not permitted Job postings remain open for up to thirty (30) days or until a qualified candidate is selected. The organization reserves the right to close a posting at any time without prior notice, based on the hiring needs. Job Summary The Care Coordinator will support survivors of domestic violence and Missing and Murdered Indigenous People (MMIP)-affected families by connecting them with essential services and resources. This role involves coordinating referrals, facilitating access to mental health services, and assisting individuals in crisis. The Care Coordinator will also engage with the community to strengthen prevention services and help develop outreach campaigns to raise awareness about MMIP-related issues. Essential Duties and Responsibilities Serve as a primary point of contact for survivors and families affected by domestic violence and MMIP. Provide referrals and case management services to connect individuals with mental health support, legal assistance, and victim advocacy resources. Assist in the development and implementation of program policies and outreach materials that align with MMIP prevention efforts. Facilitate talking circles and mentoring programs to support survivors and at-risk individuals. Build and maintain strong partnerships with local service providers, law enforcement, and crisis response teams. Maintain accurate and confidential case files, referral documentation, and service records. Assist with transportation coordination for individuals in need of access to mental health or victim support services. Participate in crisis team meetings and support the development of a coordinated response plan for missing persons cases. Conduct community outreach to promote awareness of MMIP, domestic violence prevention, and available services. Perform other related duties as required. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Strong interpersonal and communication skills, both verbal and written. Ability to work effectively with individuals in crisis while maintaining cultural sensitivity and confidentiality. Proficiency in Microsoft Office Suite and ability to maintain detailed records. Ability to collaborate with a multidisciplinary team and establish partnerships with service providers. Strong problem-solving skills and ability to manage multiple cases simultaneously. Must possess a valid drivers license and be able to travel as needed. Must pass a pre-employment drug test and background check. MINIMUM QUALIFICATIONS Minimum: High School diploma or GED. Preferred: Associates or Bachelors degree in Social Work, Human Services, or a related field. At least one (1) year of experience providing case management, advocacy, or crisis intervention services. Experience working with Tribal communities and an understanding of historical and cultural trauma is preferred. Familiarity with victim advocacy, domestic violence services, and MMIP-related issues. Application Process To apply, please submit the following materials: Completed application form Current resume Documentation of higher education Verification of Tribal enrollment (required if claiming Tribal or Indian Preference) Submission Instructions Applications may be submitted on-line, by walk-in, or regular mail. Please send all materials to: Human Resources Department P.O. Box 2226 Oakhurst, CA 93644 In accordance with applicable Tribal law and Title VII of the Civil Rights Act of 1964, the Picayune Rancheria of the Chukchansi Indians (PRCI) Administration provides employment preference to enrolled PRCI Tribal Members. To qualify, applicants must submit valid proof of enrollment. Tribal Members who meet the minimum qualifications will be given preference in hiring, promotion, transfer, and layoff decisions. During the interview process, PRCI Tribal Members will receive an additional 7.5 points (10% of the 75-point interview rubric). Non-PRCI Native American candidates will receive an additional 5 points (6.7% of the total points) in accordance with Indian Preference guidelines. INDIAN PREFERENCE STATEMENT: In compliance with 25 CFR Part 276 and Title VII of the Civil Rights Act, Sections 701(b) and 703(i), employment preference shall be given to qualified applicants who are enrolled members of the Picayune Rancheria of the Chukchansi Indians, and secondarily, to another qualified American Indian/Alaska Native Candidate.
    $60k-70k yearly 29d ago
  • Bilingual Patient Financial Advocate

    Firstsource 4.0company rating

    Patient service representative job in Fresno, CA

    Hours: Sat- Mon 7:00am-3:30pm; Tues-Wed 3pm-11:30pm Pay Range: $20 - $22 hourly Join our team and make a difference! The Bilingual Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC
    $20-22 hourly 31d ago
  • Outbound Referral Scheduler

    Hire Up Healthcare (Division of Hire Up Staffing

    Patient service representative job in Fresno, CA

    Contract: Outbound Referral Scheduler Compensation: $18 - $20 per hour We are seeking an experienced Outbound Referral Scheduler to join our team. The ideal candidate will have 1-2 years of prior experience working in a surgical office setting, coordinating pre-operative appointments with specialists and scheduling surgeries. This role will involve managing patient appointments, booking surgery rooms, ensuring post-op instructions are provided, and organizing necessary personnel for surgeries. Job Qualifications: High school diploma or GED equivalent required Minimum of 1-2 years of experience working in a surgical office, specifically coordinating pre-op appointments and scheduling surgeries Strong knowledge of medical terminology Prior experience with scheduling software (preferably Medical Manager) Ability to work efficiently under high pressure and in a fast-paced environment Essential Functions: Coordinate and schedule pre-operative appointments with necessary specialists Book surgery rooms, verify surgical dates, and ensure all required staff are scheduled, including nurses and pain relief providers Communicate and relay necessary messages to the medical team and patients Provide post-operative instructions to patients and ensure they understand the recovery process Maintain and update physician's schedules Assist with answering calls, taking messages, and providing appointment information Verify insurance coverage and patient information as needed Update patient charts with relevant data and ensure confidentiality Greet patients in a pleasant and helpful manner Work in collaboration with physicians and office staff to ensure a smooth workflow Perform other duties as assigned Performance Requirements: Strong knowledge of medical office procedures, including pre- and post-op coordination Ability to communicate clearly and professionally with patients and medical staff Proficiency with office equipment such as computers, phones, copiers, and fax machines Ability to handle stressful situations and maintain a calm demeanor with patients Strong organizational skills and attention to detail #INDHP
    $18-20 hourly 41d ago
  • Front Desk Coordinator - Thousand Oaks ,CA

    The Joint 4.4company rating

    Patient service representative job in Parksdale, CA

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. The Opportunity * Sunday-Thursday Schedule * Medical and Dental offered! * Lunch Breaks * Pay Range $19-22/hr Depending on Experience * Bonus potential What we are looking for in YOU and YOUR skillset! * Must be willing to work at multiple locations if needed. * Driven to climb the company ladder! * Possess a winning attitude! * "˜Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $19-22 hourly 2d ago
  • Patient Access Coordinator - West Fresno CHC

    Clinica Sierra Vista 4.0company rating

    Patient service representative job in Fresno, CA

    Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a Patient Access Coordinator who: The Patient Access Coordinator (PAC) is part of Clinica Sierra Vista's Eligibility and Enrollment Team. The PAC will ensure that all patients receive adequate support and guidance in obtaining healthcare coverage. The PAC will provide an array of program related enrollment services, as well as, conduct community outreach activities. The PAC is under the leadership of the Program Supervisor. Essential Functions: * Assist, support, and screen patients for any of the following programs or services: Medi-Cal (new and renewals), Covered CA, Sliding Fee, Cal-Fresh, Homeless Status, Breast and Cervical Cancer Treatment Program, Every Women Counts and Transportation needs. * Schedule and meet one-on-one with patients to assist them in enrolling and obtaining the medical care and treatment needed. * Assists patients with no income or proof of income with the completion of Self Declaration forms. * Provide superior customer service to patients and team members with an attitude of helpfulness, dignity and respect. * Present all patients on the Sliding Fee Program with an annual Assurance Card and provide education and information on the healthcare benefits the patient has to the right to. * Coordinate and/or conduct community outreach activities as directed. * Provide input to Supervisor regarding site related issues and suggestions for improvement. * Assist with collection of data for program and site audits. * Document all notes and encounters in Clinica's EMR. * Ensure proper follow-up is completed in a timely basis. * Other duties as assigned. Please see attachment for full job description. You'll be successful with the following qualifications: * Graduation from high school or completion of a General Equivalency Degree (GED). * Basic Computer Skills. * Valid California driver license and current automobile insurance. * Precise and conscientious about details. * Excellent communication skills. * Ability to handle multiple tasks well. * Ability to work well independently and with others. * Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
    $36k-41k yearly est. 28d ago
  • Customer Service Representative

    Norma Group 4.2company rating

    Patient service representative job in Visalia, CA

    As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Customer Service Representative Visalia, Ca Overview and Scope: The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives. Specific Job Responsibilities and Accountabilities: Sales and Growth Identify upsell and add-on product opportunities by asking probing questions to identify product need. Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation. Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data. Coordinate, expedite and track critical orders through delivery with regular communication to the customer. Communication of product promotions to customers through outbound calls. Record complete and accurate information on job leads through inbound calls. Sales region main point of contact for general customer service requests. Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members. Other Support ISR and ISA in providing written job quotes as needed Support ISR and ISA in logging information in the Salesforce as needed Answer inbound calls in a timely and professional manner; meeting customers expectations. Regional point of contact for distributors and sales representatives Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense Support ISR with Salesforce input and other administrative activities related to closing of sales as needed Generate and processing of profoma invoices Other projects and assignments as designated by Supervisor Keep department manager informed of successes, key information and roadblocks. Competencies and Skills Required: Demonstrate exceptional interpersonal communication and relationship building techniques. Have the ability to work in a diverse and dynamic team environment. Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external. Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution. Solid aptitude for learning new tools, processes and techniques. Exceptional verbal and written communication skills. Strong organization skills. Minimum Qualifications Demonstration of the competencies and skills listed above. Two or more years of experience in a customer service, sales or call center environment with increasing responsibility. NDS product and business knowledge or experience in a similar industry. Working knowledge of Syspro or similar ERP system. Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint). Ability to effectively work cross functionally. Desired Qualifications Bachelor Degree Irrigation or plumbing product design or installation knowledge NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team! NDS, Inc., 851 N Harvard, Lindsay CA 93247 **********************
    $31k-37k yearly est. 51d ago
  • Patient Care Rep

    Sonrava

    Patient service representative job in Hanford, CA

    The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices. Responsibilities Essential Functions: Set and achieve personal sales goals while supporting the goals of the team. Greet patients in a timely, professional, and engaging manner. Introduce new patients to the office and staff. Provide patient consultations and communicate information about recommended treatments. Discuss cost of service, insurance coverage, and payment options with patients Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments. Nurture the patient relationship to encourage patient retention. Work as a team player to ensure each customer receives the best service possible. Supports strategic local marketing initiatives that help drive brand awareness and new patient growth. Qualifications Qualifications: Minimum of high school diploma or equivalent required. Customer service focused. Excellent time management and organizational skills. Preferred dental office experience. Preferred experience with dental insurance. Preferred experience with Denticon/Dentrix. Skills and Abilities: Two (2) years of sales, customer service or related work experience. Bilingual Spanish-English skills preferred. Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively. Ability to quickly learn new procedures and processes. Excellent communication and interpersonal skills High level of ownership, accountability, and initiative Friendly, outgoing, and motivated personality Work Environment and Conditions: Travel as needed for training and to perform job functions. Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens. Potential of prolonged sitting and standing
    $34k-43k yearly est. Auto-Apply 40d ago
  • Patient Care Rep

    Sonrava Health

    Patient service representative job in Hanford, CA

    The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices. Responsibilities Essential Functions: * Set and achieve personal sales goals while supporting the goals of the team. * Greet patients in a timely, professional, and engaging manner. * Introduce new patients to the office and staff. * Provide patient consultations and communicate information about recommended treatments. * Discuss cost of service, insurance coverage, and payment options with patients * Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments. * Nurture the patient relationship to encourage patient retention. * Work as a team player to ensure each customer receives the best service possible. * Supports strategic local marketing initiatives that help drive brand awareness and new patient growth. Qualifications Qualifications: * Minimum of high school diploma or equivalent required. * Customer service focused. * Excellent time management and organizational skills. * Preferred dental office experience. * Preferred experience with dental insurance. * Preferred experience with Denticon/Dentrix. Skills and Abilities: * Two (2) years of sales, customer service or related work experience. * Bilingual Spanish-English skills preferred. * Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively. * Ability to quickly learn new procedures and processes. * Excellent communication and interpersonal skills * High level of ownership, accountability, and initiative * Friendly, outgoing, and motivated personality Work Environment and Conditions: * Travel as needed for training and to perform job functions. * Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens. * Potential of prolonged sitting and standing
    $34k-43k yearly est. Auto-Apply 38d ago
  • Customer Service Rep(08588) - 305 S Hutchins Street

    Domino's Franchise

    Patient service representative job in San Joaquin, CA

    Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older for in store work. You must be 18 years of age or older for Delivery work. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following : Standing: Most tasks are performed from a standing position. Walking: Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Additional InformationSTOOPING/BENDING Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. CROUCHING/SQUATTING Performed occasionally to stock shelves and to clean low areas. REACHING Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. MACHINES, TOOLS, EQUIPMENT, WORK AIDS Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. In addition to the above listed descriptions. Delivery drivers will also need to be able to perform the following: Driving Specific Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers. Requires Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery. Essential Skills Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Physical Demands CARRYING: During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. DRIVING: Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. WALKING: Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. CLIMBING: During delivery of product, navigation of five or more flights of stairs may be required. Work Conditions Exposure to: Varying and sometimes adverse weather conditions when delivering product, driving and couponing. Sensing: Far vision and night vision for driving.
    $32k-42k yearly est. 2d ago
  • Insurance Clerk

    Conalep

    Patient service representative job in Fresno, CA

    The insurance clerk will be responsible for providing administrative support to insurance agents and customers. They will perform a variety of tasks including data entry, filing, answering phones, and responding to customer inquiries Responsibilities: 1. Process claims generated by the computer system on a daily basis. 2. Complete claims that lack required information by researching appropriate sources of information. 3. Enter all remittances into the computer system and apply them to the appropriate patient and carrier. Notify the Insurance Supervisor of overpayments and payments in error for follow-up. 4. Follow-up on rejected claims and re-submit or bill the patient if applicable. 5. Enter all OB encounters on daily basis. 6. Maintain up-to-date files. Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance
    $31k-38k yearly est. 60d+ ago
  • Credentialing Specialists

    Armada Ltd. 3.9company rating

    Patient service representative job in Fresno, CA

    Job Description Type: Full Time Overtime Exempt: Yes Reports To: ARMADA HQ Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require. Security Clearance Required: N/A *************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: The Credentialing Specialists shall: View, manage, and check daily appointments in time trade scheduling tool Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards, Perform Certificate Rekey, Pin Reset, and Card Update Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT) Store cards in a lockable container (file cabinet) Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID Credentialing Specialists shall issue PAC Cards and Access Cards Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction Credentialing Specialists shall keep a log of Cards issued and collected Perform Registrar and Activator duties as required Credentialing Specialists shall perform Card Custodian duties Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators Applicant Communications regarding credential status Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience: Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
    $42k-59k yearly est. 24d ago
  • Medical Office Receptionist

    Allergy & Ent Assoc

    Patient service representative job in Reedley, CA

    BAZ Allergy, Asthma & Sinus Center has recently merged with Allergy & ENT Associates, a growing practice with locations in Houston, Austin, Dallas, & California! We are looking for a Medical Office Assistant in our clinic in Reedley! Address: 563 I Street Reedley, CA 93654 Hours: Monday - Friday 9am - 6pm Benefits: Health Insurance Dental & Vision Insurance 401K Accidental Death & Disability Life Insurance PTO & Holidays Position Summary To provide high quality patient care services, treating all patients' and guests with courtesy, fairness, and respect. Works with management and staff members in a spirit of cooperation and teamwork. Supports the goals and objectives of Allergy, Asthma, & Sinus Center. Follows office policies, procedures, and protocols as appropriate. Communicates effectively with other staff members. Greets visitors with a smile in a polite, prompt, helpful manner. Provides any necessary instructions/directions. Informs appropriate department/person of patient's arrival. Completes necessary paperwork such as fee tickets, etc. Uses computer system to generate information necessary for billing. Updates patient information, collects co-pays, provides any necessary form(s) needing completion, obtains signature as necessary. Maintains clean, orderly waiting room and work area. Answers phone promptly and in a pleasant manner and deals with customer needs expeditiously, such as making appointments, taking messages for the clinical staff, etc. Updates information in electronic patient charts according to policy and procedure. May perform specific Job Activities as assigned per office location Collect at the time of service Quote Insurance benefits and estimates Verify Insurance eligibility and authorizations Attendance is required for all In-Service trainings Travel to other clinics, within reasonable distance, will be required. EDUCATION AND EXPERIENCE High school graduate or equivalent 3 years of office experience preferred. One year medical office experience preferred. Knowledge of medical terminology, HMO, PPO, medical insurance industry and general clerical procedures. Knowledge of CPT & ICD-9/10 Coding System. Ability to operate a multi-line telephone system. Must be self-directed and able to work independently Attention to detail a must Professional, calm and courteous demeanor Excellent verbal and written communication skills COMPUTER SKILLS Proficient computer skills in Microsoft Office and Outlook. EMR knowledge preferred. Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality. Organization - Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished. Professional Maturity - The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations. Time Management - Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Interpersonal Communication - Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation Physical Demands Communication - The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others. Physical Demands: Face paced medical office environment. Good eyesight and hearing, manual dexterity, and full range of body motion required. Must be able to stand and /or sit for extended periods of time. May require occasional lifting of 25 pounds or more. May be exposed to acutely ill patients, and communicable diseases. Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic). Typical schedule is Monday through Friday with regular working hours; Occasional overtime or weekends may be required. Travel to other clinic locations may be required.
    $34k-43k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator - Front Office

    Skin and Cancer Institute

    Patient service representative job in Fresno, CA

    Join Our Team at Skin and Cancer Institute! Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team! Why Join Us? At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact. Summary of Position Work Location: 6181 N. THESTA AVE., STE.104 | FRESNO, CA 93710 The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times What You'll Do: Essential Duties & Key Responsibilities Courteously check patients in and out according to our Customer Service standards. Asking every patient for a google review. Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours. Verify primary and secondary insurance prior to scheduled visits in accordance with protocols. Follow all HIPPA regulations, keep patient personal and financial information confidential. Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients. Document payment notes; balance and reconcile payments collected during your work shift. Maintain and update provider schedules as needed within company guidelines. Schedule and confirm patient appointments in accordance with protocols. Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit. Create / prepare superbills accurately and in a timely manner. Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times. Deescalate/resolve patient grievances with effective and kind communication. Keep the front office and patient waiting areas neat and orderly to maintain our high standards. Other duties are assigned to assist with the overall function of your location. Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral Ability to input the correct payor ID or name and address into EMA. Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF) Updating the PA log, ensure codes are entered correctly. Closing tasks - end of day is accurate and uploaded to share drive. Collecting cosmetic sales in lightspeed. Maintain a clean and organized reception area and restroom facilities. What We're Looking For: Required Skills & Abilities Strong customer service and interpersonal skills Effective verbal and written communication skills Knowledge of primary and secondary insurance types, billing, and documentation procedures Proficiency in Microsoft Office and EMA software and Lightspeed Ability to stay focused on tasks to be accomplished while working in dynamic situations Ability to maintain HIPAA confidentiality and professionalism Confidently and professionally ask for and process financial payments Education & Experience High school diploma or equivalent required. 1-2 years of experience in a medical office or customer service role preferred. Familiarity with HIPAA regulations and healthcare operations. Additional training or certification in medical office administration is preferre EQUIPMENT & SOFTWARE OPERATION The incumbent in this position may operate any/all of the following equipment: Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth What We Offer: Competitive salary and benefits Health, dental, vision, and ancillary insurance options 401K retirement savings Paid time off Professional development opportunities Supportive and fair work environment Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you! #HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
    $33k-52k yearly est. Easy Apply 7d ago
  • Patient Access Coordinator - West Fresno CHC

    Clinica Sierra Vista 4.0company rating

    Patient service representative job in Fresno, CA

    Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Patient Access Coordinator who: The Patient Access Coordinator (PAC) is part of Clinica Sierra Vista's Eligibility and Enrollment Team. The PAC will ensure that all patients receive adequate support and guidance in obtaining healthcare coverage. The PAC will provide an array of program related enrollment services, as well as, conduct community outreach activities. The PAC is under the leadership of the Program Supervisor. Essential Functions: Assist, support, and screen patients for any of the following programs or services: Medi-Cal (new and renewals), Covered CA, Sliding Fee, Cal-Fresh, Homeless Status, Breast and Cervical Cancer Treatment Program, Every Women Counts and Transportation needs. Schedule and meet one-on-one with patients to assist them in enrolling and obtaining the medical care and treatment needed. Assists patients with no income or proof of income with the completion of Self Declaration forms. Provide superior customer service to patients and team members with an attitude of helpfulness, dignity and respect. Present all patients on the Sliding Fee Program with an annual Assurance Card and provide education and information on the healthcare benefits the patient has to the right to. Coordinate and/or conduct community outreach activities as directed. Provide input to Supervisor regarding site related issues and suggestions for improvement. Assist with collection of data for program and site audits. Document all notes and encounters in Clinica's EMR. Ensure proper follow-up is completed in a timely basis. Other duties as assigned. Please see attachment for full job description. You'll be successful with the following qualifications: Graduation from high school or completion of a General Equivalency Degree (GED). Basic Computer Skills. Valid California driver license and current automobile insurance. Precise and conscientious about details. Excellent communication skills. Ability to handle multiple tasks well. Ability to work well independently and with others. Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
    $36k-41k yearly est. 5d ago
  • Customer Service Representative

    Norma Group 4.2company rating

    Patient service representative job in Visalia, CA

    As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Customer Service Representative Visalia, Ca Overview and Scope: The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives. Specific Job Responsibilities and Accountabilities: * Sales and Growth * Identify upsell and add-on product opportunities by asking probing questions to identify product need. * Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation. * Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data. * Coordinate, expedite and track critical orders through delivery with regular communication to the customer. * Communication of product promotions to customers through outbound calls. * Record complete and accurate information on job leads through inbound calls. * Sales region main point of contact for general customer service requests. * Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members. * Other * Support ISR and ISA in providing written job quotes as needed * Support ISR and ISA in logging information in the Salesforce as needed * Answer inbound calls in a timely and professional manner; meeting customers expectations. * Regional point of contact for distributors and sales representatives * Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense * Support ISR with Salesforce input and other administrative activities related to closing of sales as needed * Generate and processing of profoma invoices * Other projects and assignments as designated by Supervisor * Keep department manager informed of successes, key information and roadblocks. Competencies and Skills Required: * Demonstrate exceptional interpersonal communication and relationship building techniques. * Have the ability to work in a diverse and dynamic team environment. * Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external. * Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution. * Solid aptitude for learning new tools, processes and techniques. * Exceptional verbal and written communication skills. * Strong organization skills. Minimum Qualifications * Demonstration of the competencies and skills listed above. * Two or more years of experience in a customer service, sales or call center environment with increasing responsibility. * NDS product and business knowledge or experience in a similar industry. * Working knowledge of Syspro or similar ERP system. * Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint). * Ability to effectively work cross functionally. Desired Qualifications * Bachelor Degree * Irrigation or plumbing product design or installation knowledge NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team! NDS, Inc., 851 N Harvard, Lindsay CA 93247 **********************
    $31k-37k yearly est. 54d ago
  • Front Office Specialist

    Hire Up Healthcare (Division of Hire Up Staffing

    Patient service representative job in Fresno, CA

    Are you an experienced front office professional with a passion for delivering excellent customer service? We're looking for a Front Office Specialist to join our team in North Fresno! Key Responsibilities: Greet patients with a friendly and professional demeanor Handle scheduling and coordinate appointments Answer and manage multi-line phone systems Verify insurance information and process claims Maintain confidentiality and comply with HIPAA regulations Utilize medical terminology in daily interactions Qualifications: 2 years of front office medical experience required Strong knowledge of medical terminology and HIPAA compliance Excellent customer service and communication skills Proficient in scheduling and insurance verification Compensation: $18 - $22/hour DOE Schedule: Monday - Friday, 8 AM - 5 PM If you're detail-oriented and enjoy creating a positive patient experience, we'd love to hear from you! Apply today to join our friendly North Fresno team.
    $18-22 hourly 4d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Clovis, CA?

The average patient service representative in Clovis, CA earns between $29,000 and $43,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Clovis, CA

$35,000
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