Patient service representative jobs in Colton, CA

Job Title: Patient Services Representative Work Schedule: On-site Rate: $25.60/hour, Based on experience. Responsibilities: Knowledge of hospital billing processes, CPT/ICD codes, and DRG reimbursement. Familiarity with payer guidelines such as Medicare, Medicaid, and commercial payers Strong communication skills for payer interactions. Proficiency in hospital billing systems and Microsoft Office. Attention to detail and ability to analyze claim denials and payment variances. Summary of Role: Review hospital accounts receivable aging reports and prioritize collection efforts. Contact insurance carriers to collect outstanding balances and resolve issues. Knowledge in follow-up for institutional claims (UB04) Investigate and appeal denied or underpaid claims to maximize reimbursement. Coordinate with other departments, such as the billing team, to resolve discrepancies. Document all collection activities in the hospital's system Ensure compliance with HIPAA, hospital policies, and state/federal regulations. Obtaining Eligibility via website/insurance portals, insurance customer service. Education: High school diploma or GED required. Experience: 1-3 years in hospital accounts receivable, medical billing, or healthcare collections About Maxonic: Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients. Interested in Applying? Please apply with your most current resume. Feel free to contact Jaspreet Singh (********************** / ************* for more details.

Patient Services Registration Clerk (Hospital Surgery Department) Join a high-stakes, fast-paced hospital environment where you will play a crucial role in ensuring all surgical patients are financially and administratively cleared for their procedures. We are seeking organized, customer-focused professionals for this vital on-site role. We are hiring for two full-time positions to cover critical shifts in the Hospital Surgery Department. Day Shift Monday - Friday 8:30 AM - 5:00 PM Night Shift Monday - Friday, plus every other Sunday 11:00 PM - 7:30 AM Location: 100% Onsite at Baldwin Park Blvd, Baldwin Park CA 91706 Key Responsibilities This is a critical opening-shift position responsible for handling all first surgery cases. Excellent attendance is mandatory to ensure the smooth start of the surgical schedule. Patient Data Management: Accurately collect and enter patient demographics and insurance information directly into the hospital system within the Surgery Department. Consent and Regulatory Compliance: Ensure all procedures are compliant by obtaining required signatures on regulatory forms and consent documents from patients or authorized representatives. Financial Collections: Accurately collect patient payments (co-pays, deductibles, etc.) and provide receipts and financial counseling as needed. Required Skills and Qualifications We are seeking reliable candidates with experience in a clinical setting who understand the urgency of surgical scheduling. Insurance Verification Knowledge: Practical knowledge of third-party insurance verification processes and medical terminology is essential. Customer Service Excellence: Demonstrated excellent customer service skills with the ability to handle sensitive patient conversations (financial and regulatory) with empathy and professionalism. Registration Basics: Basic knowledge of hospital registration requirements and patient flow within a high-volume clinical setting. Experience: 1-3 years of related administrative experience is required. Experience in a hospital or surgery clinic setting is a significant plus. System Knowledge and Certifications System Preference: Preferably Epic experience for electronic health record (EHR) management, but not strictly required. Certifications: No specific certifications are required for this role.

As the department's first responder, the Tier 1 Customer Service Agent is crucial for building and maintaining the company's positive reputation. The role requires a high level of professionalism while assisting customers within our Zendesk ticketing system via phones, emails, text messages, and chat. Responsibilities also include, but are not limited to, processing customer returns, issuing refunds, handling claims, creating package replacements, supporting store associates, guiding customers through their shopping experience, troubleshooting technical issues, and triaging issues with other departments. Essential Job Functions: Provide amazing (above and beyond) service across multiple channels Provides exceptional customer service leveraging strong problem solving and professional communication skills Ensures all customer service assigned cases/activities are brought to resolution and properly communicated to the customer Uses problem solving skills and works with internal resources to analyze requests/data and determine root causes of issues Documents every customer service interaction in Shopify and Zendesk as appropriate for the interaction Adheres to Customer Service procedures to handle escalation process for tier 2/3 Works as a team member and reports issues to management that are important to area/process improvement. Uses appropriate judgment in upward communication regarding department or employee concerns. Meets performance expectations (KPIs) by achieving or exceeding departmental goals and objectives such as quality and productivity measures (AHT, CSAT, etc…) Continuously adhering to our Quality Assurance standards Contributes to team effort to help achieve department objectives Provide knowledgeable answers to questions about products, pricing and availability. Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service. Job Qualifications/Requirements: Knowledge of Zendesk is a plus Available during business hours, including evenings and weekends. Be a creative problem solver Comfortable working in a high stress fast changing environment Polite, friendly attitude to deal pleasantly with customers and agents Cheerful, engaged, and uplifting tone during customer interactions Reliable in Attendance & Punctuality Ability to work under deadlines Strong multi-tasking skills Type 45 WPM Clear and articulate speaking voice Command of the English language Bilingual in Spanish a plus Computer/Internet skills/Word/Excel Mathematical skills Organizational Skills HS Diploma Physical Demands: Sitting at a desk/computer all day. The environment is fast paced, and indoor temperature conditions apply. WINDSOR EQUAL OPPORTUNITY EMPLOYER

The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment

A Standardized Patient (SP) is trained to accurately portray a specific patient's role, assess clinical skills, and provide constructive feedback about a student's performance. SPs participate in the teaching and assessment of pharmacy students at Chapman University School of Pharmacy. Standardized Patient Program activities provide students with the opportunity to develop, practice, and enhance their interviewing skills, communication skills, and physical exam techniques. Responsibilities Standardized/Simulated Patient Duties 1. Case Portrayal & Clinical Encounters Accurately portray healthcare scenarios according to scripts provided by faculty or staff. Present medical histories, symptoms, behaviors, and emotional responses consistently across student encounters. Actively participate in Objective Structured Clinical Examinations (OSCEs), TOSCEs, Interprofessional Education ( IPE ) activities, or other simulation-based assessments. 2. Feedback & Evaluation Provide structured feedback to students on communication, professionalism, and clinical skills, as directed. Complete evaluation checklists, scoring rubrics, or electronic forms to assess student performance. 3. Training & Preparation Attending orientation and training sessions before participating in simulations. Review and memorize case scripts, patient histories, and key scenario details. Participate in rehearsals or practice sessions to ensure accurate portrayal of cases. 4. Professional Conduct & Confidentiality Maintain confidentiality of all student performance data and scenario information. Exhibit professionalism, reliability, and punctuality in all assigned events. Comply with school policies regarding attire, behavior, and conduct in simulation environments. 5. Administrative & Technical Duties Complete timekeeping or sign-in/out procedures for each simulation session. Use digital platforms or software (e.g., CORE or other tracking systems) to record feedback or confirm participation. Notify coordinators in advance if they are unable to attend scheduled sessions. 6. Optional / Role-Specific Duties Serve as a resource for faculty or staff in developing and refining simulation scenarios. 7. Perform other duties as assigned Required Qualifications Requirements: Meet specific case criteria (i.e., case demographics). Available for both training and interview/exam sessions of scheduled events. Access to the internet and technology for online training, scoring, scheduling, and communications. Open to being interviewed and physically examined by students or health professionals in the same manner that would occur if I were an actual patient/client. For SPs, physical examinations may include, but not be limited to, partially disrobing for noninvasive physical examination procedures/maneuvers such as listening to the heart and lungs, reflexes, pressing on the stomach, taking a blood pressure, and looking into the eyes, ears, nose and throat. Reliable and punctual. Have excellent communication skills. Be able to provide students with constructive feedback regarding their performance, following Chapman guidelines § Training or experience in health professions, communication, behavioral sciences, education, or performance preferred. Background check and drug screening are required as part of the Chapman University hiring process.

Perform front desk activities, such as unlocking doors, starting computer, and answering the phone. Greet patient and enter patient health insurance information and collect current or past due payment amount(s). Call physician offices to confirm test orders and file records according to policy. Additional Information For any queries please call me @ ************.

The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care. Duties and Responsibilities Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention. Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system. Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner. Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance. Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships. Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records. Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary. Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance. Other duties as assigned by Supervisor. Requirements Strong verbal and written communication skills. Bilingual Spanish is highly preferred but not required. Ability to utilize medical terminology to communicate with patients and healthcare professionals. Excellent organizational skills, with a strong attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to multi-task and work well under pressure in a fast-paced environment. Self-motivated and able to work both independently and as part of a team. Education and Experience Requirements Experience using electronic health records (EHR) systems. 1+ years of experience in customer service or patient care coordination. Specialty Pharmacy experience is highly preferred. IVIG scheduling and care coordination experience is highly preferred. Experience with CareTend pharmacy system is highly preferred. Salary Description $23 - $28

Patient Access Representative demonstrates the ability to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient Departments. Acknowledge consumers promptly and in a courteous manor, while maintaining a high level of professionalism and customer service to all we serve. Communicate with multiple departments, including outside physician offices, collection of deposits, co-pays and balances. Notify Financial Advocates of ay self-pay or uninsured patients. Records information into computer, scans required documents, pre-registers patients as scheduled. Enters orders for specific ancillary or admissions as rendered. Qualifications 1 year experience in a hospital or medical office/clinic or business office, previous Admitting experience preferred. Knowledge of medical terminology. Ability to type with accuracy. High school diploma or general education degree (GED) required. Bilingual preferred. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

The On-Call SUD Access Specialist is a registered substance use disorder professional in California. Their role involves facilitating referrals and access to treatment for the community. They provide screening, referrals, and follow-up services to enhance clients' self-efficacy, self-advocacy, basic life skills, coping strategies, and self-management of biopsychosocial needs. Additionally, they coordinate and track service delivery status in the EHR system. The Access Specialist collaborates with the multidisciplinary team to ensure efficient and timely access to services across sites, following HealthRIGHT 360's philosophy, goals, policies, mission, and vision. Services are primarily provided via telephone but may also include outpatient office or residential. This is an on-call position. KEY RESPONSIBILITIES Direct Service: Respond to all phone, web, and walk in inquiries about all programs offered across campus, as well as programs offered at other locations. Collaborate with community agencies to ensure access to treatment. Complete brief screenings to ensure candidate is referred to appropriate care. Verify insurance and other eligibility for all prospective clients. Track and document pre-admissions paperwork, provide information for intake appointments, create client profiles, and input information into EHR. Manage waitlists across multiple programs. Maintain program trackers by inputting all internal and external referrals, verifying, and tracking eligibility, and scheduling appointments. Conduct follow-up calls to former clients to assess ongoing need and ensure contract compliance. Complete and monitor daily calls and access logs per funder requirements. Provide live coverage of phone lines during business hours to provide appointments and referrals. Maintain frequent communication with the treatment team and engage in regular consultations. Administrative Duties: Write and complete all progress notes within 72 hours of service delivery. Ensure that all documentation is in compliance with program requirements and with regulatory standards and agency policies. Attend meetings and development opportunities for staff. Participate in training opportunities and complete assigned training in a timely manner. Read and respond to emails in a timely manner. Arrange work schedule according to the program needs, which may include working on the evenings and/or weekends. And perform other duties as assigned. QUALIFICATIONS Education, Certification, or Licensure High school diploma or equivalent required. Higher education preferred. Valid registration with a California certifying agency such as CAADE, CADTP, CCAPP. Possess current First Aid and CPR certification or ability to obtain within 30 days of hire. Possess a valid California driver's license and access to registered and insured transportation. Experience Experience working with clients experiencing acute withdrawal from substances. Two years' experience in the human services field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery preferred. Two years' experience with Los Angeles County Department of Mental Health policy and procedures preferred.

Job Description The Patient Care and Experience Coordinator on the Compass team manages patient centric support and services facilitated through the Compass app. Services may include DNA testing, expanded lab panels, health data analysis, and personalized health and wellness plans. The Coordinator is responsible for assisting with patient care and care navigation, including appointment scheduling and insurance. Monitors patient engagement, navigates patient care, coordinates with specialists, and manages prescription refills. Communicates with patients via phone and in app messages and delivers an exceptional member experience through all interactions. Job Responsibilities: Answer inbound phone calls, perform insurance and ID verification, manage Compass app messages, schedule specialist visits, engage with patients through in app check ins and phone calls. Use the app, telephone, and email to perform proactive patient reach outs regarding their care. Listen attentively to customer concerns, empathize with their situation, and provide appropriate solutions and resolutions for concerns to retain members. Assist clinical teams with administrative memberrequests and overflow tasks as needed medical record requests, insurance invoice requests, and clinical letters of medical necessity. Schedule and conduct welcome calls with new members. Onboard them to Compass and schedule appointments. Provide messaging & phone coverage, triage timesensitive messages, escalating to management oncall. Maintains a full comprehension of Compass clinical operations, tools, and workflows to maximize admin support for the practice. Follows all clinical care guidelines and related healthcare laws Supports the team with chart prep, scheduling, appointment follow up tasks, in app message requests, and Epic inbasket requests. Meet and exceed performance metrics to achieve a seamless patient experience, including acquisition, retention, patient engagement, and high patient satisfaction scores. Collaborates to resolve technical issues. Provides feedback and suggested improvements for the digital experience. Is positive and professional providing exceptional customer service. Assist practicewide pilots and enhancement initiatives. Performs other duties as assigned. Skills: Required: Three plus (3) + years in health care, care coordination, patient experience, and/or member concierge. Five plus (5) + years of patient care, customer service, or related experience in a fastpaced environment. Experience with digital healthcare programs and technology Proven experience at an innovative health care company, preferably a membershipbased company where technology was used to facilitate care both virtually and inperson. Excellent verbal communication skills, with a clear and pleasant phone voice. Strong listening skills and the ability to empathize with customers\' concerns. Exceptional problemsolving abilities, with a focus on finding creative and effective solutions. Attention to detail with a knack for organization and clarity Flexibility: things change often, and we need someone who can adapt quickly. Ability and proactive mindset to assist in sustainable administrative processes and identify areas for improvement in operational workflows. Demonstrates excellent communication skills and customer service abilities while providing effective administrative support for our Providers, Health Coaches, other team members, and Members. Preferred: Experience using an electronic medical record system, working with clinical notes, and reading lab results is a plus, but not required. Knowledge and understanding of patients benets, insurance plan coverage and claim responsibility. Education: Required Education: High School diploma. Bachelors degree or equivalent work experience in a healthcare environment. Preferred Education: Business Administration Degree (BA) in any business specialty. Required Certifications & Licensure: N/A Preferred Certifications & Licensure: Medical certification or advanced training.

Under supervisory direction, the Lead serves as a department resource to registration and financial counseling staff, leads by example and pursues goals under the direction of management. The Lead demonstrates outstanding registration, communication and teamwork skills. MINIMUM QUALIFICATIONS Education: High School Diploma or GED preferred. Experience: Two years previous work-related experience in a physician, medical office and/or hospital registration and/or financial counseling setting with insurance verification, collections and/or billing required. Leadership and/or Supervisory experience and college degree or other evidence of continuing education is preferred. Knowledge and Skills: Attention to detail, excellent verbal and written communication skills with an ability to communicate effectively and tactfully with staff, patients/guarantors, insurance companies, physicians and all others. Ability to follow directions as outlined and comprehend complex issues. Good English speaking skills, spelling, reading and mathematical skills. Strong computer skills to include Microsoft Office. Ability to work independently and exercise independent judgment at times of need. Mature, dependable and conscientious. Maintains confidentiality at all times. Bilingual preferred. Equipment: Use of computers, with the ability to utlize a variety of software programs as needed. Also ten key, copy machine, fax machine and credit card device. Physical Requirements: Must be able to perform the essential physical requirements of the job. PAY RANGE $23.40- $32.18 The posted pay range reflects the lowest to highest pay that was available for this position at the time of posting and may be subject to change. Salary offers are determined by candidate's relevant experience and skills. For per diem positions, a standard rate is used based on market data and not the candidate's individual experience.

R&D Partners is seeking to hire an Assoc Rep, Patient Registry in Irvine, CA. Your main responsibilities as an Assoc Rep, Patient Registry: Collect missing information from external customers including hospital staff and doctor offices Review and evaluate patient and event information received, may gather additional data to determine if event should be forward to the Complaint Department. Perform peer auditing of IPR (Implant Patient Registry) data Sort and organize incoming mail by date Print and mail Implant Patient ID cards What we are looking for in an Assoc Rep, Patient Registry: Associate's Degree or equivalent in related field 0-2 years of experience required Ability to type 55 wpm accurately Good computer skills including usage of MS Office Suite Good written and verbal communication and interpersonal relationship skills Why Choose R&D Partners? As an employee, you have access to a comprehensive benefits package including: Medical insurance PPO, HMO & Dental & Vision insurance 401k plan Employee Assistance Program Long-term disability Weekly payroll Expense reimbursement Online timecard approval Pay Scale: $37,273 $46,592 Dependent on Experience) R&D Partners is a global functional service provider and strategic staffing resource specializing in scientific, clinical research & engineering. We provide job opportunities within major pharmaceutical, biopharmaceutical, biotechnology, and medical device companies. R&D Partners is an equal-opportunity employer.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Provider Patient Concierge Representative you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Ability to offer concierge level service to pre-selected patients (cancer patients, claustrophobic, children, disabled, elderly, nervous, etc.) Provide exceptional level of customer service to select physician offices including targeted IPA contracted providers, as well as provider offices interested in receiving additional and high-level customer service/support. Assisting with designated direct site scheduling and prior authorizations for advanced imaging studies. Provides Special Handling, VIP and support to Medical Groups/IPA providers and their staff with scheduling, stat request, medical records, reports, etc. Marketing Concierge Provide Sales field calls to referring physicians Responsible for working with Sales/Marketing/Communications team at Health fairs, forums, group informational talks, etc. Provide set up and assistance with Physician Portal Assist Marketing Director in customer service trainings, customer service follow ups, constant in-house trainings, for the region, as well as other in-house events Provide educational information and assisting in campaign roll-outs to selected providers and patients Responsible for working with Marketing Director to roll out monthly/quarterly physician facing focused marketing campaigns (Areas of focused improvement, BCAM, PCAM, pediatrics, LDCT Lung, high risk and genetics program, etc.) If You Are: Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations. You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: Ability to travel up to 50% during work week. 2 years in Medical, hospitality, Marketing/Public Relations industry preferred Excellent customer service skills At least 2 years experience in training and presenting information to groups/individuals Strong organizational skills Strong working knowledge of MS Word, Excel, PowerPoint We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

The Program Planning & Scheduling Specialist is responsible for the implementation of standard processes. tools, program planning and control practices. This position will work within a team environment consisting of program management, technical, production, financial and other supporting staff. The ideal candidate will have strong teambuilding skills, exhibit strong leadership potential, and possess comprehensive verbal and written communication/presentation skills. **Responsibilities** + Ensure major Projects and Programs Integrated Master Schedules (IMS) and plans are horizontally and vertically integrated across company functional groups including finance, engineering, material, manufacturing, and quality. + Utilize Gantt, PERT, milestone charts, earned value management and other project management techniques to gauge progress and identify performance variances to facilitate focus and intervention on critical areas. + Engage with the Program Team to perform thorough project analysis showing knowledge and understanding of the program and the principles of EVMS and suggests/creates/implements work around to enhance cost and schedule performance. + Perform risk analyses and identify and resolve critical path and network logic conflicts. + Understand numerous facets of scheduling and contribute to the development of new scheduling concepts, techniques and standards. + Provide interface/support to program office, IPT leads/CAMs and less experienced schedulers to achieve program objectives. + Support new business proposal providing recommendations on schedule methodologies and proposal strategies and develop an IMP and IMS. **Required Skills and Experience** + Bachelor's degree with 5-10 years professional related experience + 5 years of project scheduling experience using Microsoft Project or other related scheduling tool. + 5 years' experience using MS Office Suite, specifically Excel, PowerPoint, and Word. **Preferred Skills and Experience** + Bachelor's degree or higher in Business Management, Industrial Engineering, Finance, Operations Management, Mathematics, Computer Science or related field + Experience using Schedule Health Analysis tools and Schedule Risk Assessment tools + Working knowledge of EVMS guidelines and processes. \#LI-MS1 The annual U.S. base salary range for this full-time position is $81,650.00-$124,600.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit ******************************************************* **Who We Are** _Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles_ _._ Export Requirements To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list **here** . EEO Statement Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status. DRUG FREE WORKPLACE Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing. PHOENIX EMPLOYMENT REQUIREMENTS For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge. This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office.

The Program Planning & Scheduling Specialist is responsible for the implementation of standard processes. tools, program planning and control practices. This position will work within a team environment consisting of program management, technical, production, financial and other supporting staff. The ideal candidate will have strong teambuilding skills, exhibit strong leadership potential, and possess comprehensive verbal and written communication/presentation skills. Responsibilities * Ensure major Projects and Programs Integrated Master Schedules (IMS) and plans are horizontally and vertically integrated across company functional groups including finance, engineering, material, manufacturing, and quality. * Utilize Gantt, PERT, milestone charts, earned value management and other project management techniques to gauge progress and identify performance variances to facilitate focus and intervention on critical areas. * Engage with the Program Team to perform thorough project analysis showing knowledge and understanding of the program and the principles of EVMS and suggests/creates/implements work around to enhance cost and schedule performance. * Perform risk analyses and identify and resolve critical path and network logic conflicts. * Understand numerous facets of scheduling and contribute to the development of new scheduling concepts, techniques and standards. * Provide interface/support to program office, IPT leads/CAMs and less experienced schedulers to achieve program objectives. * Support new business proposal providing recommendations on schedule methodologies and proposal strategies and develop an IMP and IMS. Required Skills and Experience * Bachelor's degree with 5-10 years professional related experience * 5 years of project scheduling experience using Microsoft Project or other related scheduling tool. * 5 years' experience using MS Office Suite, specifically Excel, PowerPoint, and Word. Preferred Skills and Experience * Bachelor's degree or higher in Business Management, Industrial Engineering, Finance, Operations Management, Mathematics, Computer Science or related field * Experience using Schedule Health Analysis tools and Schedule Risk Assessment tools * Working knowledge of EVMS guidelines and processes. #LI-MS1 The annual U.S. base salary range for this full-time position is $81,650.00-$124,600.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit ******************************************************* Who We Are Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles. Export Requirements To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here. EEO Statement Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status. DRUG FREE WORKPLACE Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing. PHOENIX EMPLOYMENT REQUIREMENTS For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge. This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office.

Under the direction of the PAS manager (defined below by region), the Registration Representative I is responsible for assisting patients during the on-site registration and arrival processes for scheduled and unscheduled visits. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) prior to the time of service. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Registration Representative I greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters. Providence caregivers are not simply valued - they're invaluable. Join our team at St. Mary Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + Experience in medical management computer applications. Preferred Qualifications: + 1 year Health care business office experience or related field. + 3 years Registration experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 405843 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Per-Diem Job Shift: Variable Career Track: Admin Support Department: 7550 PSMMC PATIENT ACCESS Address: CA Apple Valley 18300 Hwy 18 Work Location: St Mary Medical Center-Apple Valley Workplace Type: On-site Pay Range: $24.00 - $27.78 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Job Description Join our dynamic team at Laguna Dermatology and Newport Cove Dermatology, a leading medical and cosmetic dermatology practice dedicated to providing exceptional skincare solutions to our clients. With a reputation for excellence in both medical treatments and cosmetic enhancements, we are committed to helping our clients achieve their skincare goals and boost their confidence The patient care coordinator (PCC) conducts effective and informative client consultations based on the needs and objectives of the patient. The PCC is responsible for promoting the medical practice products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the PCC is to achieve business growth by overseeing the sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer. Responsibilities Duties and Responsibilities: • Accomplishes revenue objectives by meeting or exceeding daily, weekly, and monthly goals. • Accomplishes conversion and expansion objectives by: o Tracking, reviewing, and analyzing metric including number of consultations conducted, number of consults closed, and the revenue per closed consultation. o Continually working on skills such as patient needs assessment, building rapport, consultative selling, treatment and procedure knowledge and presentation, and overcoming objectives. o Being fully educated on all products, procedures, treatments, programs and promotions offered and having the ability to be clear and effective when communicating and educating patients. o Skillful and knowledgeable to educate and inform patients on pre-treatment preparation and post treatment care. o Being fully informed and abreast of all financing options available. o Following all standard protocols for unclosed consultations timely. o Conducting confirmation calls, follow up emails, and post treatment consultations. o Conducting quarterly retention analysis reports and developing strategic plans. o Tracking monthly consults to conversion rations for quantitative analysis. • Achieves business growth objectives by developing business partnerships and relationships via community outreach, presentations at local businesses, distribution of materials and development of referral programs. • Achieves marketing objectives by: o Implementing all marketing plan initiatives and programs offered within the practice. o Making recommendations for marketing plans and promotions that attract and retain patients. o Managing office programs such as treatment plans, reminders, referrals, birthdays, loyalty programs. o Work closely with management and marketing department. • Provides information to the physicians and management by: o Proper use of EMRand or all patient management software systems and running monthly analytical reports based on business. o Tracking success of marketing campaigns and return on investment for each initiative. o Tracking personal performance and activities related to the physician's surgical goals, as well as the office overall goals for non-surgical and skin care treatments. • Contributes to the overall business operations by: o Assisting the front desk with their day to day on an “as needed” basis. o Communicating in a friendly, personal and respectful manner with all patients and staff members. o Making quick and timely responses to all personal and patient inquiries. Required Skills Position Requirements: • Must be articulate, personable and possess excellent communication skills. • Enjoy working with people and have experience in a consultative sales environment. • A love for the Medical aesthetics field and its services • Sound listening and customer service skills. • Ability to comprehend and analyze data and metrics. • Computer skills. • Must be a team player with a positive attitude. • Willingness to succeed and grow individually as well as part of a team. Education and Experience Requirements: · 2-4-year college degree or at least 3 years equivalent sales and customer service experience. · At least 1 year working in an aesthetics, plastic surgery or cosmetic dermatology practice.

Front Office Receptionist - Full time Luxury Medical Aesthetic Spa inside Lifetime Fitness in Laguna Niguel A premier medical aesthetic spa is seeking a polished, professional, and service-driven Front Office Receptionist to be the face of our practice. This role is ideal for someone who thrives in a luxury environment, values discretion, and delivers an exceptional client experience from the first interaction. Key Responsibilities Greet clients warmly and professionally, creating a refined first impression. Manage appointment scheduling, confirmations, and client flow. Handle phone calls, texts, and emails with poise and efficiency. Process payments, memberships, and retail transactions accurately. Maintain a pristine, organized front office and reception area. Coordinate with providers and clinical staff to ensure seamless service. Uphold confidentiality and HIPAA compliance at all times. PM22 Requirements: Qualifications Prior experience in a luxury spa, medical office, concierge, or hospitality setting preferred. Exceptional communication and interpersonal skills. Strong attention to detail and organizational abilities. Calm, polished demeanor with a client-first mindset. Proficiency with scheduling systems and basic computer skills. Professional appearance and presence. What We Offer Competitive compensation based on experience Employee perks on aesthetic services and products Supportive, high-end work environment Opportunity for growth within a luxury medical practice Benefits for full-time employees include: Health insurance (medical, dental, vision) Vacation and sick time Profit-sharing plan If you take pride in delivering elevated service and enjoy working in a sophisticated, client-focused setting, we invite you to apply. Compensation details: 18-23 Hourly Wage PIe7fc5ee57b02-31181-39266231

The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. This role is responsible for patient registration, appointment scheduling, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year - Customer service, medical office, healthcare OR + 6 months - Providence employee in Associate position. Why Join Providence ? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 404756 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 7520 FAMILY MEDICINE CA LAPAZ Address: CA Laguna Niguel 27231 La Paz Work Location: St Joseph Heritage-Urgent Care-Laguna Niguel Workplace Type: On-site Pay Range: $24.00 - $30.29 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.