Patient service representative jobs in Corpus Christi, TX - 72 jobs

Recovery Monitoring Solutions is a leading provider of treatment and offender monitoring services, with corporate offices in Dallas, TX. A Customer Service Representative is responsible for installing and monitoring our offender surveillance, alcohol monitoring technologies and all other electronic monitoring devices for courts, probation & parole departments, treatment providers and other agencies in each of our County Offices. ESSENTIAL FUNCTIONS: Meet with clients to install, remove or perform maintenance on the electronic monitoring technologies and provide customer service duties to clients and the agencies served. Schedules orientation and installation appointments for all new referrals and maintenance appointments. Manages daily communication and equipment alerts and maintenance items. Maintains cleanliness of inactive equipment. Creates individual customer accounts and tracks participant as well as taking payments for services provided. Delivers participant completion, non-compliance and payment reports to the appropriate supervising agencies. Other duties as assigned. BASIC QUALIFICATIONS: 1 year of proven customer service experience. Strong verbal and written communication skills and excellent interpersonal skills. Basic computer skills required (Microsoft Office Suite and G Suite, typing, web browsing, etc.). Clean background and able to pass a drug screening Bend, stoop, lift objects up to 15lbs, and maintain mobility necessary to perform minimum job functions associated with position. Valid driver's license and reliable transportation if needed to travel to nearby offices. KNOWLEDGE, SKILLS, ABILITIES: Perform data entry Proficient with Microsoft Office Suite and G Suite. Effective verbal and written communication skills required. Clear criminal background preferred EEOC DISCLAIMER: Recovery Monitoring Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, RMS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Monday - Friday 8am-5pm Weekends as needed

Job Posting End Date 01-22-2026 Please note the job posting will close on the day before the posting end date. Major responsibilities: under close supervision perform basic, routine administrative duties following well defined, standard procedures; assist with document processing; assist in compiling special reports and request information from other areas; assist in filing and retrieval of information in both hard copy and electronic formats; answer telephone, take messages, and communicate via email (Microsoft Outlook) as necessary; receive and distribute incoming and outgoing mail; use keyboard (computer) to enter data, perform calculations and/or retrieve information; use 10-key calculator; operate a wide variety of electronic and mechanical office equipment; complete daily billing workflows, usage history requests, and reports; and perform repetitious tasks with accuracy. Job Description What You'll Do: Communication and interpersonal skills: Listens to and understands written and verbal instruction. Communicates effectively with coworkers and other employees and/or customers outside work area. Answers phone calls clearly and with a friendly, helpful tone. Records messages accurately with appropriate information. Works effectively and productively with others, and actively helps others with assignments as necessary to maintain department productivity. Customer focus: Answers customers' questions but knows when appropriate to refer questions or issues to others. Actively learns the function of the department and each employee's responsibility to assist customers more effectively. Exhibits concern and sensitivity to others. Problem solving and initiative: Applies basic education and training in job responsibilities and assignments.\ Asks questions when unsure of how to handle an assignment. Demonstrates ability and initiative to handle assignments beyond the basic, routine level. What We Are Looking For: Education requirements are listed below: High school or GED. Work Experience requirement listed below: At least six months' experience in utilizing administrative office procedures, practices, and equipment. Must possess the ability to organize data and processes and communicate effectively, both orally and in writing. Must have good analytical and problem-solving skills. Must be proficient in MS Excel and 10-key calculator. Must have a positive attitude and be self-motivated. Must be detail oriented and accurate. Must be punctual, flexible, and adaptable to ever changing demands and workloads. Must be able to travel in order to attend meetings, training, and other company requirements. Must be available to work overtime during excessive workload times and/or during storm restorations. Must be able to handle stress and a demanding workload. Must have a basic understanding of the deregulated electric Texas market. Must be able to see information on computer screen and use computer keyboard. Must be able to hear spoken words via telephone, cell phone, or during individual or group meetings. Must be able to sit for long periods of time (min of 8 hr shifts). What You Will Get: In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! #AEPCareers #AEPTX Compensation Data Compensation Grade: SP20-003 Compensation Range: $22.14 - $27.67 The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. . General Purpose of Job: This position reports to the Central Patient Access Supervisor. This position is responsible for the support functions necessary to accomplishing the objective of the service department at the servicing facility. These include but are not limited to functions under the categories of referral creation, insurance verification, authorization procurement, pre-service patient contact and documentation of actions taken to collect out of pocket expenses. Exercising appropriate age-specific communication skills and safety practice when interacting with customers, patients, and families. Attention to detail is required due to the complex nature of handling multiple specialties at multiple facility locations. These locations include Driscoll Children's Hospital - Main Campus, Driscoll Children's Hospital - RGV, CPSST locations - Laredo, McAllen, Brownsville, Pleasanton, Victoria, Harlingen, and Corpus Christi locations. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. Maintains utmost level of confidentiality at all times. Adheres to hospital policies and procedures. Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. Adheres and complies with customer service standards and dress code as set forth by the hospital and the department. Attention to detail is required due to the complex nature of handling multiple specialties at multiple facility locations. These locations include Driscoll Children's Hospital - Main Campus, Driscoll Children's Hospital - RGV, CPSST locations - Laredo, McAllen, Brownsville, Pleasanton, Victoria, Harlingen, and Corpus Christi locations. Customer Service Duties Answers the department telephone immediately or within three rings utilizing courtesy and patience Listens to customer needs and takes appropriate action as indicated Respond to urgent emails and voicemails promptly Gather patient demographic and financial information in a kind and courteous manner Document telephone encounters. Call patients to confirm appointment times and offer any other pertinent information such as out of pocket expense, education, directions, parking information, etc. Conduct warm transfers as needed Respond to urgent emails and voicemails promptly, and respond to non-urgent emails and voicemails at the end of the day Place outbound calls to referring providers or guardians (for self-referrals) to obtain missing and validate existing information based on treatment location Facilitate referral intake based on treatment location Attempt to reach patient guardian to communicate any pre-visit instructions as necessary Complete any additional ancillary tasks Patient Accounting Duties Accurately create patient encounter in patient accounting systems utilizing the appropriate patient search criteria and interview method Verify patient's insurance benefit and document findings, this process should be completed in the appropriate timeframe for the service being provided Refer cases for financial screening as indicated Complete all authorization procurement work functions as indicated Accurately collect and enter patient demographics into patient accounting systems as indicated Populate referral data elements into Epic Referral Record as indicated Complete all pre-service work functions on items in the Epic work queues in accordance with defined policies and procedures Complete documentation in Epic according to Driscoll Health System and department documentation guidelines Collect, submit and file documents as appropriate Quality Assurance Duties Review schedule/pre-registrations/registrations to identify potential duplicate medical record numbers. Update data discrepancies in Epic. Identify patients with multiple same day visits to match demographic and insurance data for each pre-registration. Review patient demographic and financial data to ensure accuracy Validate verification and documentation of insurance eligibility and coverage for anticipated procedures. Validate insurance authorizations was obtained from referring physicians and payors when necessary/appropriate. Reviews pre-registration list for cancellations and notify department as indicated. Identify patients that are missing any pre-registration items Check for referral minimum data set elements Patient Financial Duties Review documented notes for payment requirements; explains insurance benefits as quoted to us by their insurance carrier, and collects patient's out of pocket expenses Determine if patient is responsible for any payment of service and document how payment is calculated and received Refer cases for financial screening as indicated. Prepare hospital receipt for payment received. Validates address and phone number Ensure all paperwork is complete and all documents are correctly filed or attached to patients record Cashiering Duties Cash box will be in balance at all times Payments received will be receipted and accounted for at all times Education and/or Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

*This is a Work Experience (work-based learning) position available through Workforce Solutions Coastal Bend. All candidates will be considered after program eligibility is determined. Job Title: Patient Access Representative Position: FT, 8 am-5 pm, Monday-Friday Location: Corpus Christi Second Chance Employer: No Pay Rate $13.50/hr Age: 18+ Recruiter: M. Castanon MUST BE FULLY VACCINATED FOR COVID-19 •Ability to work in fast-paced, high productivity environment •Ability to exercise judgement and make decisions •Excellent communication skills to communicate with patients •Ability to document accurately and concisely •Careful attention to detail and ability to multi-task •Ability to maintain patient confidentiality •Ability to type 25-30 wpm •Proficient use of computers including Microsoft Office applications •Ability to operate general office equipment •Ability to work with minimal supervision, independently, as well as in a collaborative team setting •Strong organizational skills with the ability to prioritize and meet deadlines •Requires knowledge of Commercial and/or Government Payors •Project a pleasant and professional image •Understanding patient education needs and how to share information with patients and families effectively Responsibilities •Responsible for performing customer service functions, from greeting patients, registering and processing all patient appointments, answering phones, calling patients, initiates insurance verification, and posting payments, scheduling patient appointments, and assuring all data is collected from the patient, sending and receiving medical records, sorting mail, scanning and attaching documents

**Become a part of our caring community and help us put health first** The Medical Receptionist is responsible for the front desk operations of a healthcare facility. This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Receptionist ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks. Typically works on routine and patterned assignments. **Receptionist Job Functions:** + Operates a switchboard or multi-line phone and maintains long distance call logs + Maintains the reception area + Appointment scheduling + Verification of insurances + Collecting patient charges + Takes and distributes accurate messages + Greets visitors and determines the nature of their visit + Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee + Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. **Use your skills to make an impact** **Required Qualifications** - High School Diploma or GED - 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc. - Must be passionate about contributing to an organization focused on continuously improving patient experiences and care - Excellent customer service and phone etiquette - Team player with a positive attitude - Ability to multitask in a fast-paced environment - Attention to detail and highly organized - Knowledge of MS Office (Word, Excel, Outlook, Access) **Preferred Qualifications:** - Value-based care model experience - Knowledge of Medical Terminology - Experience with EMR Systems (Electronic Medical Records) - Bilingual in English and Spanish **Additional Information:** This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. **Medical Receptionist Working hours:** + Scheduled 40 hours per week + Monday to Friday 8AM-5PM + Schedule may change as per center needs **Benefits** Conviva offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: + Health benefits effective day 1 + Paid time off, holidays, volunteer time and jury duty pay + Recognition pay + 401(k) retirement savings plan with employer match + Tuition assistance + Scholarships for eligible dependents + Parental and caregiver leave + Employee charity matching program + Network Resource Groups (NRGs) + Career development opportunities **Alert:** Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $38,000 - $45,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Job DescriptionBenefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customer's call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

South Texas Mental Health Associates is seeking a dedicated bilingual Patient Services Specialist to join our team in Corpus Christi, TX. As the Patient Services Specialist, you will serve as the initial point of contact for our organization, providing excellent customer service and administrative support. You will be responsible for managing the front desk area, assisting visitors, answering phone calls, and performing various clerical tasks to ensure the smooth operation of our office. Requirements Create a positive, relaxing, welcoming, and professional atmosphere for patients. Communicate clearly, effectively, and succinctly with patients and providers. Answer phone calls, take and transmit messages; monitor and respond to voice and email. Assist patients with check in and check out. Assist with intake and screening of new patients. Complete various types of paperwork for patients or insurance Accurately document and maintain medical records. Maintain clean, neat, and orderly front office and waiting room. Ability to multi-task and manage time independently and in a team setting. Schedule appointments and maintain provider schedules. Collect patient payments, deductibles, and patient balances. Ensure company policies of financial agreements are met. Knowledge of general office equipment Data entry of charges and payments Maintain confidentiality and apply strict standards of privacy and HIPAA compliance. Other duties as needed to promote high quality environment and patient care. Administer and explain to patients the TMS procedures Monitor patients for medical symptoms throughout the treatment Provide medical intervention in an emergency including CPR if indicated; CPR certification must be up to date and certification will be paid for or reimbursed by Employer Act courteously and with tact in dealing with patients, visitors, and the public Maintain patient confidentiality and be in full compliance of HIPAA Follow established treatment and office procedures Schedule patients for TMS treatments per the Employer's Clinical TMS Protocol Perform Prior Authorizations, take co-pays, and verify insurance information Must be cross trained with front office secretary to provide coverage in instances where the front office is out of the office to provide duties associated with the requirements of the clinic Maintain professional appearance, clothing, and bearing at all times. Tank tops, low cut shirts, shorts, jeans or casual clothing is not permitted. When in doubt questions will be directed to the acting office manager Assist in maintaining the cleanliness of the clinic including sweeping, dusting, mopping of the clinic as outlined in the clinic manual Ensuring sanitization procedures occur for equipment between each TMS treatment Other tasks and duties as requested by Employer which are pertinent to the functioning of the clinic in general Any other tasks as requested by the Employer Qualifications: Psychiatric office experience is not necessary, but a plus. High school diploma or equivalent; additional education or training is a plus. Proven experience as a front desk secretary or in a similar role is preferred. Strong customer service and communication skills. Proficiency in using office software (e.g., Microsoft Office suite). Professional appearance and demeanor. Attention to detail and strong organizational skills. Ability to handle sensitive information with confidentiality.

Responsibilities: ● Greeting customers and taking orders with a smile! ● Operating the cash register and collecting payment from customers. ● Making consistent products within Domino's Pizza guidelines. ● Maintaining a clean and organized work environment ● Maintain a professional appearance Qualifications ● Minimum 16 years old ● Reliable transportation to and from work ● Comfortable engaging with customers over the phone and face-to-face Additional Information Pay & Benefits: ● Flexible schedule (Work as few as 4 hrs per week) ● Medical & Dental Insurance ● 401K ● Employee Discount ● Advancement opportunities

Primarily responsible for effective customer service for all facilities, patients, vendors, insurance companies, referral sources and co-workers by utilizing excellent, in-depth knowledge of company policies and procedures and insurance. General Purpose: Customer relations; accurate posting of data entry and batch/cash drawer balancing; time management; efficient verification of insurance plans and effectively communicating to patients their financial responsibility. Role Qualifications: Must partner with clinical and management team to provide patients and their families with excellent service. Essential Job Functions: Every effort has been made to make your job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position. Position Responsibilities: Stand up and greet, register, instruct and provide general assistance to patients while providing superior customer service and respect to patients and families. Accurate data entry of demographic and financial information into computer system. Effectively verify and communicate to patients and their family insurance eligibility, filling, collections and payment responsibilities. Collections: Correctly collect co-pays, co-insurance, deductibles and set up payment plans. Answer phones, take messages and return voicemails with a smile. Medical Records: Following appropriate HIPAA guidelines provide medical records to primary care providers, insurance carriers, referred providers and patients per patient request. Assist in an emergency by performing CPR and provide documentation as needed. Basic typing and computer proficiency 1 - 2 years of Customer Service experience Strong team player Maintain current American Heart Association BLS certification Ability to work independently and with the public in a high-pressure environment while maintaining excellent customer service. Flexibility with schedule; including day, evening and weekend hours as needed. Basic math skills and accurately process money transactions Experience with office equipment: multi-functional printer/copier/fax, multi-line phone system, calculator. Ability to trouble shoot equipment errors. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Physical Demands: While performing the duties of this job, the employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; walk; sit; stoop; reach; balance; talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include distance vision, color vision, peripheral vision, close vision, depth perception and the ability to adjust focus. Employee must be able to perform CPR and maintain current BLS certification. Work Environment: While performing the duties of this job, the employee may be exposed to some chemical hazards as described in materials safety data sheets and in accordance with OSHA standards. The noise level in the work environment is usually minimal.

Full-time Description Job Title: Medical Office Specialist Classification: Full Time/ Non- Exempt Reports to: Clinic Director Salary: 17.00 - $19.00 Summary: The Front Office Worker serves as the first point of contact for patients in a Community Health Center (CHC). This position plays a vital role in advancing the organization's mission to provide accessible, high-quality, and culturally competent care to medically underserved populations. The Front Office Worker supports patient access, clinic flow, and revenue integrity while delivering respectful, trauma-informed, and patient-centered service in a fast-paced, high-volume environment. Responsibilities: Patient Access & Experience Greet patients and visitors in a respectful, welcoming, and nonjudgmental manner Serve a diverse patient population, including uninsured, underinsured, Medicaid, Medicare, migrant, homeless, and limited-English-proficiency patients Maintain patient confidentiality and comply with HIPAA and organizational privacy standards Respond appropriately to patient concerns, barriers, and social needs, escalating when necessary Promote a calm, supportive environment, even during high-volume or high-stress situations Registration, Eligibility & Sliding Fee Scale Register new patients and update existing patient demographic information accurately Verify insurance eligibility and coverage at each visit Explain sliding fee discount program eligibility and payment expectations clearly and respectfully Collect co-pays, sliding-fee payments, and outstanding balances per policy Scheduling & Clinic Flow Schedule, reschedule, and cancel appointments according to clinic access standards Support same-day, urgent care, and walk-in workflows Communicate appointment delays, provider changes, and rescheduling needs to patients Coordinate with clinical staff to ensure smooth patient flow and minimize access barriers Administrative & Operational Support Enter and maintain accurate patient information in the Electronic Health Record (EHR) Manage incoming phone calls, patient messages, referrals, and documentation Scan and upload required documents (IDs, insurance cards, consent forms) Follow front office workflows, policies, and HRSA-compliant procedures Participate in daily front desk reconciliation and reporting as assigned Assist in additional areas of the practice as needed (Call Center, Patient Rooming, Eligibility) Requirements Qualifications/Experience: 3-5 years' experience in Medical Office Setting Certified Medical Assistant Experience with E-clinical Works CPT Coding and ICD-10 knowledge Ability to Speak Spanish Reliable Work Attendance Time/Physical Requirements Monday-Friday, 8:00am-5:00pm/40 hours per week. Some evening and weekend activities may require flexing schedule Tasks occur in both medical office and clinic setting Able to lift 25lbs and perform normal duties associated in a clinic and office setting.

Job Description Looking for a job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office! State Farm Agency, located in Corpus Christi, TX has an immediate opening for a full-time Bilingual (Spanish) Front Office - State Farm Team Member. Must be fluent in both English and Spanish. Responsibilities include but not limited to: Perform administrative and office support activities. Duties may include fielding telephone calls, receiving and directing visitors, and working with in-house systems. Be the first point of contact and redirect calls or handle based on customer needs Handle incoming and outgoing mail Update policyholder's contact information such as phone number and email address Print and fax proof of insurance or send proof of insurance to the customer Take Payments and make outgoing calls. As State Farm Agent Team Member, you will receive... Base Pay plus Bonus and Commission (based on licensing and experience) Paid Time Office (sick time and vacation) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Bilingual Spanish/English Dependable and have a track record of providing excellent customer service to client Quick learner with excellent phone skills/manners Excellent communication skills - written, verbal and listening Must have a dependable vehicle to and from work Property and Casualty (must be able to obtain) Life and Life license (must be able to obtain) Must have a clean criminal background/ Background check will be performed If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Job Title: Medical Office Specialist Classification: Full Time/ Non- Exempt Reports to: Clinic Director Salary: 17.00 - $19.00 Summary: The Front Office Worker serves as the first point of contact for patients in a Community Health Center (CHC). This position plays a vital role in advancing the organization's mission to provide accessible, high-quality, and culturally competent care to medically underserved populations. The Front Office Worker supports patient access, clinic flow, and revenue integrity while delivering respectful, trauma-informed, and patient-centered service in a fast-paced, high-volume environment. Responsibilities: Patient Access & Experience * Greet patients and visitors in a respectful, welcoming, and nonjudgmental manner * Serve a diverse patient population, including uninsured, underinsured, Medicaid, Medicare, migrant, homeless, and limited-English-proficiency patients * Maintain patient confidentiality and comply with HIPAA and organizational privacy standards * Respond appropriately to patient concerns, barriers, and social needs, escalating when necessary * Promote a calm, supportive environment, even during high-volume or high-stress situations Registration, Eligibility & Sliding Fee Scale * Register new patients and update existing patient demographic information accurately * Verify insurance eligibility and coverage at each visit * Explain sliding fee discount program eligibility and payment expectations clearly and respectfully * Collect co-pays, sliding-fee payments, and outstanding balances per policy Scheduling & Clinic Flow * Schedule, reschedule, and cancel appointments according to clinic access standards * Support same-day, urgent care, and walk-in workflows * Communicate appointment delays, provider changes, and rescheduling needs to patients * Coordinate with clinical staff to ensure smooth patient flow and minimize access barriers Administrative & Operational Support * Enter and maintain accurate patient information in the Electronic Health Record (EHR) * Manage incoming phone calls, patient messages, referrals, and documentation * Scan and upload required documents (IDs, insurance cards, consent forms) * Follow front office workflows, policies, and HRSA-compliant procedures * Participate in daily front desk reconciliation and reporting as assigned * Assist in additional areas of the practice as needed (Call Center, Patient Rooming, Eligibility) Requirements Qualifications/Experience: * 3-5 years' experience in Medical Office Setting * Certified Medical Assistant * Experience with E-clinical Works * CPT Coding and ICD-10 knowledge * Ability to Speak Spanish * Reliable Work Attendance Time/Physical Requirements * Monday-Friday, 8:00am-5:00pm/40 hours per week. * Some evening and weekend activities may require flexing schedule * Tasks occur in both medical office and clinic setting * Able to lift 25lbs and perform normal duties associated in a clinic and office setting.

Every Customer Sales Representative reports to the Store Manager and is responsible for providing Speedy Stop customers with the best buying experience possible. Customer Sales Representatives accept responsibility, especially when management is absent from the store. Essential Duties & Responsibilities By Competency: Disclaimer : The list of Requirements, Duties, and Responsibilities is not exhaustive but is merely the most accurate list for the current job. Speedy Stop Management reserves the right to revise the Job Description and to require that other tasks be performed when the circumstances of the job change (for example: emergencies, changes in personnel, workload, or technology developments). Provide Customer Service Greet customers with a friendly smile and provide them with prompt courteous service; offer extra assistance and handle any customer comments, complaints, or suggestions. Develop and maintain customer relationships by recognizing your regular customers as well as new comers, learning their names, and remembering their favorite items. Complete the customer interaction process in a timely manner. This includes providing a greeting, a fast transaction, suggestive selling, providing correct change, giving a register receipt and a proper closing with a thank you. Be knowledgeable at all times about merchandise, sale items, and store promotions. Training and Development Work to achieve maximum productivity daily. Assist other employees with questions and proper procedure as necessary. Train new Customer Service Representatives on store procedures as needed. Balance shift-related tasks with other employees as necessary. Continually work to enhance knowledge of store operations. Store Tasks & Responsibilities Complete specific tasks as assigned by the Store Manager. Observe shift operating hours at all times and follow the work schedule as posted, unless a change in schedule is arranged with the Store Manager. Protect company inventory and assets at all times by following asset control policies. Perform loss prevention activities by observing suspicious conduct by customers, vendors, or other associates and act upon it according to company policy. Price, stock, and rotate products, as well as check code dates. Refuse to sell alcoholic beverages to customers during restricted hours or to those who are intoxicated or under age. Refuse to sell cigarettes to customers who are under age. Perform inventory counts as assigned by Manager. Follow company procedures when working with vendors including checking in orders and verifying quantities. Complete the daily paperwork as assigned by Manager. Maintain store cleanliness standards inside and outside the store, including but not limited to: Sweeping, mopping, emptying trash receptacles Clean and stock register counters, coolers, restrooms, product shelves, fuel pump area, ATM machine, lottery play station, foodservice area and machines, air vents and car wash area as assigned by Manager Assist in ensuring all appropriate store signage on counters, windows, shelves, fuel pumps, and coolers are posted and changed as necessary. Assist in ensuring all store equipment is functioning properly and is receiving proper preventative maintenance checks. Adhere to all company policies outlined in the policy manual and inform management when others are not following correct policies or procedures, including but not limited to: Dress code, attendance reporting, anti-harassment, drug-free workplace and guidelines for appropriate conduct. Follow proper safety techniques and guidelines and encourage others to do the same (i.e.: lifting, proper cleaning chemicals, knowledge of safety practices and equipment). Technical Expertise Knowledgeable on how to change gas prices after receiving information from Manager. Responsible for assisting with fuel inventory controls, by watching fuel pumps for drive-offs and by assisting with monthly preventative maintenance checks when assigned by Manager. Communication Advise Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance. Report all accidents, maintenance issues, and customer incidents to Store Manager immediately and complete proper paperwork. Communicate career opportunities and recruit potential store personnel. Qualifications Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, ability, and/or personal characteristics required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma (or equivalent) or relevant experience in the retail/convenience store industry. Must have an understanding of federal, state, and local laws as they apply to retail sales. Mathematical Skills Must be able to perform basic mathematical calculations including addition, subtraction, multiplication and division. Language Skills Must be able to speak, read, understand, and write the English language at an eighth grade level. Mental Skills Must be able to use common sense understanding to carry out written, oral, or diagrammed instructions. Must be able to resolve job-related problems. Must be able to organize and set priorities for self, as well as others when necessary. Physical Skills & Abilities Must have sufficient visual acuity and be able to hear. Must be able to tolerate gasoline fumes and cleaning products. Must be able to enter and work in a cooler at the temperature of 30 degrees or below (for 1 hour or less). Must be able to stretch and reach and able to stand for a minimum of eight hours at a time. Must be able to lift and stock cases of beverages and petroleum products that can weigh up to 50 lbs. Must be able to handle multiple tasks simultaneously. Must be able to reliably get to and from work. Personal Characteristics Must be able to work alone, as well as in a group. Must be dependable, including on time. Must have a good work ethic. Must have good personal hygiene. Must have a high activity cycle, including sense of urgency. Must be skillful at communicating and working with others, including diverse personalities. Must be optimistic (viewing “problems” as “challenges”). Must have high levels of integrity/honesty. Must be safety conscious. Must be able to adapt to change. Must be able to work the days and hours required depending on the demands of the workload and store. Must Be Outgoing and Enjoy Working!

Receives and schedules patients and clinic visitors. Primarily responsible for patient appointment system. Receives and processes all calls and patient co-pay. Ensures all patient information is kept secure and confidential. Primary Responsibilities 1. Interacts with all patients, visitors and staff in a pleasant and professional manner. 2. Completes registration process for patient appointments, including demographic and insurance verification, practice management system data entry and revision, payment collection, chart creation and other clerical work as necessary. 3. Schedule appointments for patients, look up patient account for any balances and inform patient about collection procedure, and make reminder calls to patients, and call back all No Shows. 4. Responsible for maintaining a clean and organized work environment and reception area. 5. Attend regularly scheduled staff meetings. 6. Keeps office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment. 7. Collects all patient payments at time of exit, including charges for office visit, lab, procedures and other services. Prepares receipts for patients, maintains copy and provides patient copy. 8. Responds to supervisor's requests to address billing error by reviewing erroneous bills and providing corrected information. 9. Maintains cash drawer. Reconciles cash receipts daily and submits cash and all daily receipts in preparation for bank deposit. 10. Process medical records. 11. Other duty assigned by supervisor. Work Experience Knowledge of Medicare, Medicaid, PPO, HMO billing, ICD-10, CPT and revenue codes preferred Education/Certifications/Licensure High School diploma or the equivalent. Must have a valid driver's license and a safe driving record and be able to pass a pre-employment physical and a criminal history background check. Skills Must have knowledge of medical terminology. Computer skills and experience with PMS and EHR systems is required. Good communications skills, in written and oral forms are necessary. Must be bilingual (Spanish and English). Must be able to work well with others. Physical Requirements If a preliminary offer of employment is extended, a physical will be required before the offer can be accepted. Welcome to Community Action Corporation of South Texas (CACOST)! CACOST is a private non-profit organization established in 1971 and funded through federal, state and local grants. CACOST currently serves 16 counties via a wide variety of community programs and services. CACOST lives its mission each day, which is to continuously improve the lives of South Texans by providing high quality health care, education, housing and economic opportunities to reduce poverty through services and partnerships. CACOST is looking for employees who are interested in accomplishing our mission, which can be both rewarding and challenging. We count on our employees to contribute directly to the growth and success of our agency. Because the quality of our staff is the key to our success, we carefully select our new employees. Apply today to join our CACOST family and take pride in being a member of our team.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionDescription: South Texas Mental Health Associates is seeking a dedicated bilingual Patient Services Specialist to join our team in Corpus Christi, TX. As the Patient Services Specialist, you will serve as the initial point of contact for our organization, providing excellent customer service and administrative support. You will be responsible for managing the front desk area, assisting visitors, answering phone calls, and performing various clerical tasks to ensure the smooth operation of our office. Requirements: Create a positive, relaxing, welcoming, and professional atmosphere for patients. Communicate clearly, effectively, and succinctly with patients and providers. Answer phone calls, take and transmit messages; monitor and respond to voice and email. Assist patients with check in and check out. Assist with intake and screening of new patients. Complete various types of paperwork for patients or insurance Accurately document and maintain medical records. Maintain clean, neat, and orderly front office and waiting room. Ability to multi-task and manage time independently and in a team setting. Schedule appointments and maintain provider schedules. Collect patient payments, deductibles, and patient balances. Ensure company policies of financial agreements are met. Knowledge of general office equipment Data entry of charges and payments Maintain confidentiality and apply strict standards of privacy and HIPAA compliance. Other duties as needed to promote high quality environment and patient care. Administer and explain to patients the TMS procedures Monitor patients for medical symptoms throughout the treatment Provide medical intervention in an emergency including CPR if indicated; CPR certification must be up to date and certification will be paid for or reimbursed by Employer Act courteously and with tact in dealing with patients, visitors, and the public Maintain patient confidentiality and be in full compliance of HIPAA Follow established treatment and office procedures Schedule patients for TMS treatments per the Employer's Clinical TMS Protocol Perform Prior Authorizations, take co-pays, and verify insurance information Must be cross trained with front office secretary to provide coverage in instances where the front office is out of the office to provide duties associated with the requirements of the clinic Maintain professional appearance, clothing, and bearing at all times. Tank tops, low cut shirts, shorts, jeans or casual clothing is not permitted. When in doubt questions will be directed to the acting office manager Assist in maintaining the cleanliness of the clinic including sweeping, dusting, mopping of the clinic as outlined in the clinic manual Ensuring sanitization procedures occur for equipment between each TMS treatment Other tasks and duties as requested by Employer which are pertinent to the functioning of the clinic in general Any other tasks as requested by the Employer Qualifications: Psychiatric office experience is not necessary, but a plus. High school diploma or equivalent; additional education or training is a plus. Proven experience as a front desk secretary or in a similar role is preferred. Strong customer service and communication skills. Proficiency in using office software (e.g., Microsoft Office suite). Professional appearance and demeanor. Attention to detail and strong organizational skills. Ability to handle sensitive information with confidentiality.

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. GENERAL PURPOSE OF THE JOB: Reporting to the clinic coordinator and director, this position is responsible for the support functions necessary to accomplish the department's objective. These include, but are not limited to, functions under telephone support, patient accounting, clinical support, patient scheduling, registration, and patient discharge. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description is not intended to be allinclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. General Requirements Must be flexible to clinical operational hours. Always maintains the utmost level of confidentiality. Travel to satellite locations may be required. Adheres to hospital policies and procedures, including flexing scheduled work hours. May be required to float to other clinics as needed. Demonstrates ethical business practices and personal actions that adhere to corporate compliance and integrity guidelines. Adheres to and complies with customer service standards and dress code set forth by the hospital and the department. Demonstrates thoroughness and dependability. Demonstrates excellent organizational skills. Must be detail-oriented. Must manage multiple tasks in a busy medical office environment. Must communicate and work effectively with patients, family, and physicians. Must be able to work as a team member effectively. Other duties as assigned. Scheduling/Telephone Support Schedule patients for necessary procedures using the appropriate scheduling system. Gather pre-registration/pre-admission information. Reschedule patients upon patient/physician request. Document cancellations/no-shows in the appropriate scheduling system. Notify clinic or medical staff when appropriate. Document telephone encounters as appropriate to the clinic/department. Manage an appointment waiting list. Contact patients for appointment scheduling from a follow-up list. Call patients to confirm appointment times and offer pertinent information such as attendance requirements, education, directions, parking information, etc. Patient Accounting Review schedule/pre-registrations to identify potential duplicate medical record numbers. Identify patients with multiple same-day visits to match demographic and insurance data for each preregistration. Verify insurance eligibility and coverage for anticipated procedures. Obtain insurance authorizations from referring physicians when necessary/appropriate. Obtain insurance authorizations from payors when necessary/appropriate. Identify co-payment agreements in preparation for collection at the time of service. Maintain a correct balance of petty cash daily. Close recurring accounts when appropriate. Reconcile insurance card copies with completed registrations. Clinical Support Batch reminder letters for families and physicians, unit specific. Disseminate incoming office mail. Review schedules before the appointment date and assist in resolving scheduling conflicts. Prepare medical records before appointment (i.e., request medical records from the file room, prepare form packets, gather and attach necessary diagnostic reports, etc.), unit specific. Batch appointment cancellation/no-show letters to families and physicians, unit specific. Patient Registration Accurately register patients according to training guidelines when the patient presents for services. Collect and record co-payments or prompt payment agreements and issue a receipt of payment to the payor. Make a clear copy of the insurance card. Ensures consent for the appropriate level of care is obtained, and any additional documentation necessary from the family is obtained and copied. Issue patient identification card or wristband as appropriate. Patient Discharge Perform necessary follow-up scheduling at discharge. Reconcile medical records. Process physician orders and/or referrals. Mark no-shows and no-shows to reschedule in the appropriate scheduling system. EDUCATION AND/OR EXPERIENCE: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. BLS is required within the first 90 days of hire.

*This is a Work Experience (work-based learning) position available through Workforce Solutions Coastal Bend. All candidates will be considered after program eligibility is determined. Job Title- Medical Secretary Type FT 8-5 Mon-Fri Flexible with part-time hours? No Location- Kingsville, TX 78363 Second Chance Employer No Pay Rate $12/hr Age: 18+ Recruiter: V. Ugues Key Responsibilities: Patient Communication: Answering phones, directing calls, and providing information to patients and their families. Greeting patients and ensuring a smooth check-in process. Administrative Tasks: Scheduling appointments, managing patient schedules, and sending reminders. Maintaining patient records, updating information, and organizing medical documents. Processing insurance claims, handling billing inquiries, and collecting payments. Preparing and sending correspondence, reports, and other documents.