Patient Access Representative
Patient service representative job in White Plains, NY
Schedule: Full-time
Pay Rate: $25/hr
Openings: 3-5
Background Requirements: Must pass BRC + drug screen
Systems: Epic preferred
We are looking for 3-5 Patient Access Representatives to support front-end hospital operations in White Plains and the Bronx. These individuals will assist patients with registration, scheduling, insurance verification, and general customer service within a hospital setting. The ideal candidate has strong communication skills, experience working in a healthcare environment, and familiarity with Epic.
Responsibilities:
Greet, register, and assist patients during check-in and check-out.
Verify insurance eligibility, demographics, and benefits.
Enter and update patient information accurately in Epic.
Assist with scheduling appointments, referrals, and procedure orders.
Provide exceptional customer service to patients, families, and clinicians.
Answer phones, respond to inquiries, and ensure timely patient flow.
Follow hospital policies, HIPAA regulations, and departmental workflows.
Qualifications:
1-2 years of Patient Access, front desk, medical office, or hospital experience.
Experience with Epic strongly preferred.
Strong customer service background required.
Ability to multitask and remain professional during high-volume periods.
Excellent communication and data-entry accuracy.
Must be willing to work onsite in White Plains
Must pass a background check and drug screen.
Customer Service Representative
Patient service representative job in Norwalk, CT
Title: Customer Service Representative / Inside Sales
Pay Range: competitive salary, bonus opportunity
Benefits: Employee Health Benefits 100% Covered, 401K
Growth Opportunity: rapidly growing company that will have many opportunities for promotions
Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses.
Responsibilities:
• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Perform data entry tasks to maintain up-to-date customer records and interactions.
• Conduct outbound calling to existing clients for follow up on customer feedback or promote new services.
• Collaborate with team members to resolve complex customer issues effectively.
• Maintain a positive attitude while managing multiple tasks in a fast-paced environment.
Ideal Candidate Profile:
• Excellent verbal and written communication skills
• Strong client service orientation with the ability to empathize with customers' needs.
• Experience with order management systems and CRM software is a plus.
• Ability to communicate efficiently while engaging with customers on various platforms.
• Sales experience is beneficial for promoting products and services effectively.
• multilingual abilities are a plus
Customer Service Representative
Patient service representative job in Danbury, CT
JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.
At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.
The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics.
DUTIES AND RESPONSIBILITIES
Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity.
Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's.
Maintain and update customer master data, pricing, and delivery terms in ERP systems.
Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction.
Handle customer complaints and process returns and credits in a timely manner.
Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment.
Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission.
Provide backup within the Customer Service team as required.
Build sustainable relationships of trust through open and interactive communication.
Adhere to company procedures, guidelines and policies.
Any other Ad hoc duties as assigned by Customer Service Manager.
EDUCATION/EXPERIENCE REQUIREMENTS
Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment.
Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications.
Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment.
Hands-on experience with EDI transaction sets preferred.
Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions.
Positive attitude, reliable, highly organized and a strong attention to detail required.
Other requirements as necessary.
Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
Patient Registration Representative
Patient service representative job in Cortlandt, NY
Job Role: Patient Registrar
Shift: Day
Pay Rate: $20/hr - $23/hr
Duration: 3+ Months
Required & Preferred: 1 yr clerical exp (required). Data entry skills of 4500 keystrokes (required). Knowledge of health insurance benefits/requirements, Coding: ICD 9, CPT-4 (preferred).
Skills: Demonstrates a basic understanding of CPT-4 and ICD9-CM coding, medical Insurance, referrals, make appts, confirm appts, prior authorization for imaging and medication, insurance verifications
Duties:
Schedule patient appointments, follow-ups.
Verify insurance coverage and benefits before appointments.
Register new and returning patients, collecting accurate personal, medical, and insurance information.
“Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”
Customer Service Representative
Patient service representative job in White Plains, NY
Are you ready to be a part of something meaningful? We're partnering with an innovative client in the healthcare industry who is seeking an exceptional Customer Service Representative to join their team! This is an incredible opportunity to make a difference in people's lives while thriving in a supportive, engaging workplace.
What you'll do:
As a Customer Service Representative, you'll be an integral part of the team, supporting patients and ensuring their needs are met while delivering an exceptional customer experience. Your key responsibilities will include:
Answering inbound calls: You'll be the friendly voice on the other end of the line, assisting customers with their inquiries and guiding them through company processes.
Processing orders: Accurately entering orders into the company's software system and ensuring they are successfully processed and shipped.
Follow-ups: Building trust with customers as you track and confirm order shipments, keeping them fully informed along the way.
Troubleshooting and resolving issues: Acting as a problem-solver, you'll tackle technical product issues with a solutions-oriented approach.
Cultivating positivity: Bring your “can-do” attitude to work, an openness to new ideas, and a dedication to making every customer interaction count.
Being the spark of positivity: Show up with a smile, adding value to the workplace culture while supporting your teammates, suppliers, and customers.
What we're looking for:
Our client is searching for candidates who are:
Outgoing, empathetic, and passionate about delivering exceptional customer service.
Detail-oriented with stellar organizational skills to ensure timely processing of orders.
Adaptable and open to learning new systems and processes.
Capable of thriving in a fast-paced environment with a proactive mindset.
If you're someone who loves solving problems, enjoys supporting people in their moments of need, and is excited about creating meaningful connections, this role is perfect for you.
Why should you apply?
Join a company that values its employees and customers equally. This is an opportunity to work with a small, welcoming team that celebrates positivity and collaboration. You'll also contribute to a healthcare organization that's genuinely making a difference in its community.
Take the next step in your career, apply today! Your smile, attitude, and customer-focused mindset could be exactly what our client is looking for.
Part-Time Customer Service Representative
Patient service representative job in Milford, CT
We're hiring a Customer Service Representative on a part-time basis for a growing client in Milford. This role is ideal for someone who thrives in a fast-paced, customer-driven environment and enjoys being a key player in ensuring smooth order processing and client satisfaction.
Key Responsibilities:
Serve as the primary point of contact for customers via phone, email, and online portals
Accurately enter and manage orders in the ERP system, including sending order confirmations
Provide timely updates on order status, shipping details, and general inquiries
Onboard new customers by creating accounts and collecting necessary documentation
Generate and send sales invoices upon order shipment
Assist the sales team with preparing quotes for spare parts and product configurations
Maintain detailed and accurate records of customer communications and transactions
Support general administrative tasks and other duties as assigned
Qualifications:
Previous experience in customer service or inside sales (B2B/manufacturing industry experience is a plus)
High school diploma required; some college coursework preferred
Strong communication skills-both written and verbal
Highly organized with strong attention to detail
Able to multitask and adapt in a dynamic, start-up style environment
Proficient in Microsoft Office (Word, Excel, Outlook)
Experience with ERP or CRM software
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Patient Service Representative (Part Time 25 hours weekly)
Patient service representative job in Bristol, CT
At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact.
In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you
Starting Rate: $20.00
Position Summary
The Patient Service Representative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations.
Minimum Qualification Requirements
A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail.
Position Responsibilities and Expectations
· Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff
· Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in “Hold” message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly
· Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staffmeetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed.
· Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor.
· Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room
COMPENSATION & BENEFITS
For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including:
Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more!
Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.
Voluntary Vision Insurance
Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery
Short-Term Disability - 100% paid by Root Center for Advanced Recovery
403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
$2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences.
Annual bonus eligible based on agency performance
Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.
EEO Statement:
Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.
#sponsored
Auto-ApplyPatient Service Coordinator
Patient service representative job in New Windsor, NY
JOB TITLE: Patient Service Coordinator DEPARTMENT: Urology STATUS: Full Time Non-Exempt (Hourly) REPORTS TO: Practice Director SHIFT/CORE HOURS: Monday-Friday 8:30 AM-5:00 PM The Patient Service Coordinator will support the Providers while monitoring patient flow, scheduling patient appointments, attaining prior authorizations and processing necessary insurance information. The Patient Service Coordinator uses his/her working knowledge of urology and the health care industry to address patient inquiries, solve problems and ensure a positive patient experience
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Schedules office and hospital based medical and surgical procedures, as well as in-office diagnostic and imaging tests.
* Completes pre-procedural phone calls three days prior to confirm appointment times with patients. Provides accurate, detailed information to patients regarding test preparations, and confirms patients' scheduled time of arrival for test or procedure.
* Takes appropriate action in responding to questions from patients.
* Checks insurance eligibility
* Contacts insurance companies to obtain benefits and prior authorizations, if needed, as required by patients' insurance plan, within 72 hours of scheduled procedure.
* Scans surgical packets and all other relevant documents (medical/cardiac clearances, bloodwork, EKG, etc.) into the patient's EMR.
* Contacts appropriate vendors to ensure all equipment will be on site for office and hospital based procedures, including confirmation of attendance by contracted anesthesia groups if required for procedure or test.
* Collaborates with appropriate hospital/ASC staff to ensure a cohesive working relationship for continuity in providing patient care services.
* Schedules post-op follow-up as needed and provides any other directional information.
* Reviews provider's schedule for accuracy, and reschedules appointments as needed.
* Completes requests for medical records or information following HIPAA guidelines.
* Other job duties as assigned.
EDUCATION AND EXPERIENCE:
* Minimum of a High School diploma; Associates Degree preferred.
* 1 - 2 years' related experience in a medical practice; or equivalent combination of education and experience.
* Must possess strong interpersonal skills to communicate effectively with patients, co-workers, management, and providers.
* Proven history of providing exceptional patient service
* Demonstrated experience responding to questions and addressing concerns in a tactful & professional manner
* Ability to multi-task in a busy medical practice.
* Able to work both independently and collaboratively in a team environment.
* Able to manage demanding workload with accuracy.
* Working knowledge of EMR and Microsoft Office products preferred
* Willingness to travel to designated Premier Medical Group locations.
Premier Medical Group is an Equal Opportunity Employer
Medical Receptionist
Patient service representative job in Scarsdale, NY
Job DescriptionAFC Urgent Care - Scarsdale Benefits/Perks
Paid time off (For Full - Time Only)
Health insurance (For Full - Time Only)
Dental insurance (For Full - Time Only)
Great small business work environment
Flexible scheduling
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Patient Care Coordinator
Patient service representative job in New Haven, CT
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
Medicare Part B DME Biller - Assisted Living Experience Required
Patient service representative job in Bardonia, NY
The Medicare Part B DME Biller with experience in Assisted Living is responsible for accurately and efficiently processing billing and claims for Durable Medical Equipment (DME) provided to Medicare Part B beneficiaries residing in assisted living facilities. This role requires a strong understanding of Medicare guidelines, specific considerations for billing in an assisted living environment, ensuring proper documentation, submitting claims, following up on payments, and resolving billing discrepancies.
Responsibilities:
Prepare and submit accurate DME claims to Medicare Part B for residents of assisted living facilities.
Verify patient eligibility and insurance coverage, with specific attention to assisted living resident status.
Ensure all necessary documentation is in place for billing, including any specific requirements for assisted living.
Understand and apply Medicare Part B billing regulations and guidelines, as they pertain to DME in assisted living settings.
Follow up on submitted claims and resolve any denials or issues, particularly those common in assisted living.
Communicate effectively with assisted living facility staff, residents, and their families regarding billing inquiries.
Maintain accurate billing records and documentation specific to assisted living residents.
Stay updated on changes in Medicare Part B policies and procedures related to DME billing in assisted living.
Identify and resolve billing errors and discrepancies, taking into account the unique aspects of assisted living billing.
Generate billing reports as needed, potentially segmented by assisted living facility.
Requirements
Qualifications:
High school diploma or equivalent; Associate's degree in a related field preferred.
Proven experience (minimum of X years) in DME billing, specifically with Medicare Part B, AND demonstrated experience working with assisted living facilities.
Strong understanding of Medicare Part B regulations and guidelines for DME, with specific knowledge of their application in assisted living.
Experience with medical billing software and electronic health records (EHR) systems.
Excellent attention to detail and accuracy.
Strong organizational and time-management1 skills.
Effective communication and interpersonal skills, with the ability to interact professionally with2 assisted living staff and residents.
Knowledge of medical terminology and coding (e.g., HCPCS codes).
Patient Access Representative, Lead Registrar, Bed Management (Evenings 3p-11p))
Patient service representative job in Stony Brook, NY
At Stony Brook Medicine, our Patient Access Representatives are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in areas of Registration, Financial Screening and Verification, and patient throughput.
Qualified candidates will demonstrate excellent communication skills, interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence.
The Patient Access Lead Registrar assigned to Bed Management is a key member of the Patient Access Services team, responsible for inpatient throughput ensuring that all patients are assigned to the appropriate level of care. Works closely with Bed Coordinators and Administrators in a multi-disciplinary centralized throughput model. Responsible for Pre-Registrations, Registration, and Pre-Arrivals ensuring the accuracy of information. Responsible for ensuring inter and intra-facility transfers are registered timely and appropriately in accordance to prescribed workflows. Responsible for completing inpatient registration and securing regulatory documents/signatures. Responsible for coordination between physicians, patient units and morgue personnel to ensure Database Applications Vital Events (DAVE) workflows are completed for timely decedent release. Bed Management Patient Access Lead Registrar's duties include, but are not limited to:
Serves as the registration super-user and shift lead in Bed Management, supporting Patient Access staff and multi-disciplinary colleagues in matters of registration protocols and process flows.
Works to expedite registration functions according to priorities.
Assists a supervisor with “on the job training” as appropriate.
Assists a supervisor with monitoring staff's registration, eligibility verification, and efficiency.
Assists a supervisor in re-assigning staff in response to census needs and changing priorities.
Appropriately relays issues identified as needing higher level intervention to supervisory attention.
Works in collaboration with supervisors and leads in shift endorsements and leadership shift coverage.
Coordinates and supports activities to ensure excellence in throughput for inpatient and observation; including same day admits, urgent, emergency and transfers in collaboration with a multidisciplinary team in the CTO Office.
Responsible for updates to medical service appropriateness by patient type. Screens and takes reservations for direct admissions and coordinates with the multidisciplinary team to assign appropriate level of care.
Works closely with Bed Coordinators and ADNs (nursing staff).
Responsible to provide hospital wide requestors with real time bed status, patient information, and room availability.
Completing pre-arrival, pre-registrations and registrations using various computer system resources for all Inter and Intra-facility transfers in accordance with prescribed workflows.
Supports Financial Clearance by verifying and documenting appropriate insurance coverage.
Send appropriate admission notification faxes to the insurance companies.
Enter death certificate data electronically or on paper and ensure timely physician certification.
Support completion of MRN and encounter combines and building physician using the HNA Combine Tool.
Complete patient registration, including demographic and regulatory information, confirming insurance eligibility / verification.
Qualifications:
Required:
Associate's Degree with two years of working experience in the healthcare industry.
In lieu of degree, four years of demonstrated excellence working in hospital, public health, or facility-based healthcaresetting.
Ability to work independently in a multidisciplinary team structure.
The selected candidate will be required to work some holidays. Pass days are variable and weekend availability is required.
Essential position: This function/position has been designated as “essential.” This means that when the hospital is faced with an institutional emergency (staff shortages, increased census, inclement weather, and/or other emergencies), employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Preferred:
Previous experience as a Patient Access Representative at a Medical Center is strongly preferred.
Hospital Bed Management experience, and/or Billing, Registration experience.
Familiarity with Medical insurance benefits, demonstrated through experience with EMR computerized registration / Financial / IT systems.
Knowledge of medical terminology.
Special Notes: Resume/CV should be included with the online application.
Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).
If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.
______________________________________________________________________________________________________________________________________
Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
All Hospital positions maybe subject to changes in pass days and shifts as necessary.
This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
This function/position maybe designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Prior to start date, the selected candidate must meet the following requirements:
Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*
Complete electronic reference check with a minimum of three (3) professional references.
Successfully complete a 4 panel drug screen*
Meet Regulatory Requirements for pre employment screenings.
Provide a copy of any required New York State license(s)/certificate(s).
Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
*The hiring department will be responsible for any fee incurred for examination.
_____________________________________________________________________________________________________________________________________
Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the University Office of Equity and Access at *************.
In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.
Visit our WHY WORK HERE page to learn about the total rewards we offer.
Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.
Anticipated Pay Range:
The salary range (or hiring range) for this position is $55,642 - $67,828 / year.
The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.
Some positions offer annual supplemental pay such as:
Location pay for UUP, CSEA & PEF full-time positions ($3,400)
Night shift differential ($000), evening shift differential ($6,000)
Inconvenience pay/supplemental shift differential ($575)
Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line. Job Number: 2502153Official Job Title: TH Instructional Support AssociateJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Patient AccessSchedule: Full-time Shift :Evening Shift Shift Hours: 3p-11p Pass Days: VariablePosting Start Date: Dec 1, 2025Posting End Date: Jan 1, 2026, 4:59:00 AMSalary:$55,642 - $67,828 / year Salary Grade:SL1SBU Area:Stony Brook University Hospital
Auto-ApplyPatient Care Coordinator
Patient service representative job in Fishkill, NY
Job DescriptionOur practice, New York Oral, Maxillofacial and Implant Surgery (NYOMIS) is seeking an enthusiastic and experienced Patient Care Coordinator to join our team! This is a unique and exciting opportunity for individuals passionate about Oral Surgery and committed to delivering outstanding care.
What You'll Do:
The Patient Care Coordinator will deliver customer service both over the phone and in person, serving as the first point of contact for patients. This role requires a self-motivated individual who excels in a fast-paced, dynamic environment while offering support and solutions to patients.
The successful candidate will be able to:
-Greet visitors, patients, and families in a friendly, professional manner and directs them appropriately-Maintain an efficient patient flow through the registration process and provide excellent customer service to patients/families-Promptly answer the telephone, direct all calls appropriately, take accurate messages, and deliver to the appropriate individual-Post all self-pay charges, collect payments, and provide patients with receipts-Reconcile billing slips to daily schedule-Update patient information, including demographics, insurance, HIPAA forms, and financial waivers-Schedule appointments accurately according to department guidelines, using a waitlist when applicable-Effectively communicate problems, concerns, or issues to the Team Lead/Manager appropriately and promptly-Perform various clerical duties such as faxing, photocopying, scanning, filing, and mailings-Demonstrate flexibility with various work schedules and cover for other staff when asked, including other office locations-Demonstrate the ability to follow downtime procedures adequately-Perform any and all other duties as assigned
What You'll Bring:
-High School Diploma required, A.S. Degree in healthcare/related field preferred-1+ year of dental administration experience highly preferred-Comprehensive knowledge of electronic medical systems-Adeptness in the healthcare industry-Excellent phone etiquette and ability to establish rapport with diverse clientele-Able to prioritize workload and perform in a fast-paced and challenging environment
Perks of the Job:
-Highly competitive salaries & annual performance and compensation reviews-Competitive health insurance and benefits, including medical, dental, vision, disability, and more-401k retirement savings plan that includes employer match-Generous Paid Time Off, sick leave, and paid holidays-Advance your career growth with opportunities in the most extensive growing oral -surgery practice in the Northeast
About MAX Surgical Specialty Management:
Established in September 2022 as the Northeast region's first oral and maxillofacial surgery-only specialty platform, MAX Surgical Specialty Management is a surgeon-led management services organization developed with clinical and surgeon autonomy at its core. Today, MAX supports surgeons across New Jersey, New York, Pennsylvania, Vermont and Connecticut, enabling practices to channel resources, skills and knowledge within the oral surgery specialty, leading industry advancements and delivering the highest standard of patient care. Surgeons have access to a curated network that allows them to collaborate with and work alongside a diverse pool of highly skilled peers who are leaders in their specialty. MAX safeguards surgeons' independence while offering robust support systems, access to advanced technology and opportunities for financial growth.
Integrity-driven. Patient-focused. Experience the difference at****************
MAX Surgical Specialty Management is an equal opportunity employer committed to providing fair employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected characteristic. We welcome diversity and encourage applicants from all backgrounds. Our inclusive environment values and empowers every employee to contribute to our mission.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Patient Services Representative
Patient service representative job in Newburgh, NY
Full-time Description
Cornerstone Family Healthcare is searching for a Patient Services Representative (PSR) to join our busy Dental practice in Newburgh, NY.
RATE OF PAY/SALARY: $18.00 per hour
STATUS: Full-Time
CORNERSTONE BENEFITS:
Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays
CORNERSTONE'S MISSION:
Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.
JOB SUMMARY:
Registering all patients and collecting required documentation including creating a medical record for new patients including all necessary forms.
Verifying insurance eligibility & PCP for each patient at every visit and accurately enter into the practice management system. Is knowledgeable about different types of insurance and their general rules (i.e. PPO/HMO and PCP/referral rules)
Verifying scheduled appointments when a patient presents as an appointment/walk in to ensure that they still want/need other scheduled appointments.
Collecting all co-payments and visit payments at each visit at the time of registration.
Scheduling appointments, changing appointments and canceling appointments as needed.
Demonstrating excellent customer service skills; greeting all patients promptly upon entering the patient waiting area and responding promptly & appropriately to their requests.
Using appropriate phone etiquette, treating all callers with courtesy and respect. Being attentive to all callers placed on hold and diligently monitors time spent on hold.
Making appropriate referrals to the Patient Billing Coordinator for patients who cannot pay their co-payment.
Monitoring DNKA's (no show appointments) on a daily basis; logging all DNKA's and sending appropriate notification to the patient notifying them that they have missed their appointment.
Monitoring the Referral Log on a daily basis; following up on referrals from 30 days prior to ensure that the patient kept their referral appointment and that all consultation reports have been received.
Being knowledgeable about the sliding fee scale and having the ability to communicate required documentation & requirements to patients.
Actively participating in Patient Wait Time Studies and Patient Satisfaction Surveys. Ensuring that all required Studies/Surveys are submitted on a daily basis.
Being knowledgeable about policies and procedures related to patient registration, documentation requirements and collection, HIPAA/Confidentiality and all other policies and procedures related to this position.
Maintaining confidentiality of all aspects of the center including, but not limited to, patient confidentiality, financials, and employee relations.
Requirements
High School Diploma or Equivalency
PSR experience is preferred
Bilingual (English & Spanish)
Flexible with schedule to include two evenings per week and one Saturday per month.
Salary Description $18 per hour
Patient Access Representative (Front Desk)
Patient service representative job in New Haven, CT
We are seeking Patient Access Representatives (Front Desk) to join our Dynamic Team! The Patient Access Front Desk Representative works closely with patients and clinical professionals while utilizing excellent customer service skills; multi-tasking while professionally managing all front desk patient care related functions, provides interpretation services.
Duties and responsibilities
The Patient Access Representative demonstrates proficient data entry skills, supports the billing and collection process by utilizing knowledge of insurance verification, self-pay collections, collecting co-pays, at point of service. Maintains confidentiality in a professional manner, exhibits efforts to maintain and improve job specific competencies, and perform other duties as assigned. Typical tasks may include but are not limited to:
Epic task:
* Registering patient to meet regulatory requirements; enrolling patients with My Chart Portal; updating patient information; printing profiles, scheduling and managing recall lists and scanning documents into the patient's Electronic Health Record (EHR)
Payment Management:
* Opening, balancing and closing daily cash drawer and posting payments; processing payments with a credit card machine, including end of day reporting; collecting co-pays, deductibles and/or co-insurance at point of service; facilitating payment arrangements
Patient Schedule:
* Reviewing schedules daily to ensure accuracy and filing appointment opportunities; obtaining medical releases as needed for patient requested forms; Pre-registering patients via phone or in person
* Ensuring all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner; performing the insurance verification process and the process for all third party payers; meeting with patients during the pre-registration process to discuss financial terms and payment/payment arrangement options; calculating sliding fee eligibility based on a client income and entering into the system; documenting the financial counseling process and maintaining patient insurance and billing demographic information
Qualifications
* High School diploma, or GED is required. Minimum of one year job related experience and experience with data entry is highly preferred.
* Electronic appointment scheduling and strong customer service experience with a knowledge of referral or prior authorization procedures is also preferred.
* Excellent interpersonal skills and phone etiquette; strong critical thinking and problem solving skills and the ability to work as a member of the team to serve patients is a must.
* Bi-lingual in English and Spanish required.
* Physical Requirements/Work Environment
* Variable 8 hr. shifts between 7am-8pm, including weekends as needed
* Minimal physical effort
* Must be able to operate computer and telephone continuously
District travel as necessary
What we offer:
* Major medical, dental and vision
* Voluntary benefits (AFLAC plan, STD, LTD & Life Insurance)
* Paid Holidays
* Generous Paid Time Off (PTO)
* Tuition reimbursement
* And much more…
About Fair Haven Community Health Care
.For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Certified Peer Specialist Peer Care Manager
Patient service representative job in Mamaroneck, NY
Join a premier organization dedicated to Creating Community and having opportunities every day for people that matter. Human Development Services of Westchester (HDSW) is Westchester County community-based not-for-profit, having been involved in the evolution of community-based direct-care services for vulnerable populations in New York State since 1968. In todays ever-changing health care marketplace, HDSW offers person-centered, trauma-informed, culturally competent services to over 3000 people each year, through a unique blend of innovative inter-related programs. At HDSW What Matters To You, Matters To Us! We are looking for qualified individuals to join our team.
Position Overview:
The Certified Peer Specialist /Peer Care Manager in the Living Room (LR) works in concert with the LR team to provide support and resources to guests as they present for emergency department or hospital diversion services. The LR utilizes a person-centered, trauma informed model of care, which emphasizes and supports a person's potential for recovery by optimizing quality of life and reducing symptoms of behavioral health conditions through empowerment, choice, and health and wellness goals.
Qualifications:
High School Diploma or equivalent.
A Certified Peer/Peer Care Manager provider must have the following: a minimum of New York Certified Peer Specialist (NYCPS) Provisional Certification within 3 months of hire.
It is expected that full NYCPS Certification will be obtained within 1year as per the guidelines of the NYS Academy of Peers
Must have own car, a valid drivers license and a driving record that is satisfactory to our insurance carrier.
Criminal History Background Check and fingerprinting required.
Salary: Commensurate with experience,Benefits:
401(k) with Match Health insurance Flexible Spending Account Dental Insurance Vision Insurance Disability Insurance Life Insurance Paid time off Tuition Reimbursement AFLAC US Alliance Credit Union Health Rewards
HDSW is an Equal Opportunity Employer
Compensation details: 21-23 Hourly Wage
PI07801aaa87a7-31181-30393642
APP Urgent Care Fairfield County CT
Patient service representative job in Orange, CT
Job DescriptionAPP full-time Employed for Urgent Care state-of-the-art center * Experience in FM, UC or EM * Very busy, high volume seeing 30 plus patients per day * Should have good working knowledge including clinical presentation, evaluation, and disease states, across all age groups (0-100plus) *Proficient with skills and procedures required in an Urgent Care setting*Sharing in some weekend and evening hours will be required, resulting in 32 hours one week, and 44 hours the next *Substantial compensation and benefits plan.
Patient Care Coordinator
Patient service representative job in Bridgeport, CT
Job Description
Professional Type: Administrative Specialty: Patient Services Coordinator I Contract Type: Long-Term (13 weeks) Shift: Day | Monday-Friday | 8:00 AM-5:00 PM | 40 hours/week Rate: $19.00-$23.00/hr
Notes
Local candidates only - must live within 45 minutes of the clinic.
Temp-to-hire opportunity.
Position will split time between Bridgeport and Stamford offices.
Schedule:
Stamford: Monday & Friday
Bridgeport: Tuesday, Wednesday & Thursday
Locations:
Bridgeport: 2660 Main St, Suite 117, Bridgeport, CT 06606
Stamford: 623 Newfield Ave, Stamford, CT 06905
Position Title
Patient Services Coordinator - Urology (Bridgeport/Stamford)
Role Responsibilities
Answer and triage patient calls
Schedule appointments
Process insurance verifications
Scan medical records
Check patients in and out
Requirements
Minimum 1 year of customer service experience in a fast-paced medical office
Senior Patient Care Coordinator
Patient service representative job in Yorktown Heights, NY
Patient Care Coordinator - Join a Leading Dental Practice! Are you ready to grow your career in the dental industry? Our client, a state-of-the-art dental practice with locations in New York and Connecticut, is searching for a dedicated Patient Care Coordinator to join their team in
Yorktown, NY.
If you're passionate about providing exceptional patient care and thrive in a dynamic, professional environment, we'd love to hear from you!
What You'll Do:
Office Communication: Manage voicemails and respond promptly to patient inquiries.
Patient Check-In: Welcome patients, confirm appointments in Dentrix, and ensure information is up to date.
Payment Collection: Process payments, issue receipts, and maintain accurate records.
Scheduling: Monitor provider schedules, verify insurance, and optimize appointments to meet daily goals.
Patient Communication: Send personalized emails, follow-ups, and treatment reminders.
Check-Out: Assist with follow-ups, schedule future visits, and submit billing claims.
What We're Looking For:
Detail-oriented professionals with a passion for delivering excellent patient care.
Team players with a focus on accuracy in scheduling and billing.
Candidates are excited to grow and contribute to a thriving practice.
What We Offer:
Hours: Monday through Friday, 9:00 AM - 5:00 PM - no weekends
Benefits: Comprehensive dental, life, medical, and vision insurance, retirement plans, and paid time off.
Practice Type: DSO
Location: In-person, Yorktown, NY
Take the next step in your career and become a valued member of this incredible team! Apply today and start your journey toward professional growth and success!
Auto-ApplyPatient Information Representative/32 hours per week/evening shifts with weekends
Patient service representative job in Bristol, CT
Job Details BHI Bristol Hospital Main Campus - Bristol, CT Part Time High School 2nd Shift (Evenings) Description
At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.
Job Summary:
Bristol Health is looking for Patient Information Representatives. In this role, you will be the first point of contact for patients, visitors, and staff, providing essential information and assistance. Your exceptional communication skills and friendly demeanor will contribute to creating a welcoming and helpful environment for all individuals entering our hospital
Essential Job Functions and Responsibilities:
Greet and welcome patients, visitors, and staff as they enter the hospital
Creation of visitor badges by running patient and / or visitor identification through badging system
Provide accurate and up-to-date information regarding hospital services, departments, and directions
Assist patients and visitors in locating their desired destinations within the hospital
Answer phone calls and respond to inquiries, providing information or directing calls to the appropriate departments or personnel
Maintain a neat and organized information desk area, ensuring that brochures, maps, and other informational materials are readily available
Coordinate with other hospital staff to ensure smooth patient flow and address any concerns or issues promptly
Handle complaints or difficult situations with professionalism and empathy, escalating matters to the appropriate individuals when necessary
Maintain confidentiality and adhere to privacy regulations when handling patient information
Stay updated on hospital policies, procedures, and safety protocols
Notifies support services (EVS, Engineering, etc) when their attention is required.
Qualifications
Qualifications:
This position requires the ability to multitask, handle inquiries efficiently, and always maintain a professional and courteous attitude
High school diploma or equivalent
Excellent verbal and written communication skills
Strong interpersonal skills and the ability to interact effectively with individuals from diverse backgrounds
Proficiency in using computer systems and basic office software
Exceptional problem-solving skills and the ability to remain calm under pressure
Bristol Health Mandated Educational Requirements:
General orientation at time of hire. Fire/Safety/Infection Control annually. Similar programs deemed appropriate by management. Ongoing leadership training.
Physical Requirements:
Manual dexterity. Vision corrected to comply with State of CT driver's license standards. Capable of hearing and verbally communicating.
Work Environment:
Normal patient care environment.
Cognitive Requirements:
Mental flexibility to perform diverse duties. Good communications skills, written and oral and ability to follow written and oral instructions. Able to remain calm and make appropriate decisions in emergency situations. Good organizational skills along with basic computer skills.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.