Patient service representative jobs in Dayton, OH - 645 jobs

Hours: Monday - Friday 8:00am-4:30pm Pay Range: Up to $21 hourly, D.O.E Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

The Customer Service Representative supports Thermoid's customers by providing accurate product and service information, processing orders, resolving delivery and service issues, and coordinating closely with internal teams. This role requires strong verbal communication skills, confident phone interaction, and excellent time management to ensure daily tasks are completed accurately and on schedule. The ideal candidate is proactive, motivated, and eager to take on additional responsibilities to support team success. Principal Duties and Responsibilities: Customer Support & Order Processing • Answer customer questions by phone and email, requiring clear, confident verbal communication and a professional demeanor. • Process customer orders and respond promptly to sales and service inquiries. • Provide accurate quotes and lead times for new and existing products. • Maintain customer records with up-to-date account information. • Assist in resolving customer credit issues and documentation needs. Customer Outreach Responsibilities • Conduct proactive outreach, with an emphasis on phone-based communication, to follow up on open orders, quotes, delivery timing, backorders, and general service needs. This outreach is essential to driving excellence in customer service, strengthening customer relationships, and ensuring customers receive clear, timely, and accurate communication throughout the order lifecycle. • Document all outreach interactions accurately in D365 per established company standards. • Support Thermoid's Customer Outreach Program by completing required weekly outreach activities. Issue Identification & Resolution • Clarify customer complaints or delivery issues, determine root cause, and recommend the best solution. • Coordinate internally to expedite corrections, adjustments, or order updates, ensuring timely follow-up. • Initiate paperwork including credits, complaints, RMAs, and internal requests on behalf of customers. Administrative Responsibilities • Perform clerical tasks such as filing, data entry, correspondence, and document preparation for the sales and service departments. • Ensure accurate and consistent communication across Manufacturing Operations, Scheduling/Planning, Quality, Engineering, Finance, Sales, and Marketing. Performance & Team Responsibilities • Demonstrate strong time management and ensure daily tasks are completed consistently and accurately. • Work with a high degree of motivation and ownership; proactively seek opportunities to take on additional responsibilities that support the team. • Participate in improving workflow, customer experience, and cross-departmental communication as business needs evolve. Experience and Education: • Associate's Degree preferred; equivalent experience considered. • Minimum of two years of customer service experience preferred, ideally in a manufacturing or industrial setting. • Friendly, helpful, customer-focused approach with strong problem-solving skills. • Proven attention to detail, accuracy, and consistency in following procedures. • Strong time-management, task prioritization, and organizational abilities. Technical Skills: • Proficiency with Microsoft Office, especially Outlook and Excel. • Strong verbal and written communication skills; high comfort level handling phone-based customer interaction. • Ability to perform basic math and geometry calculations. • Experience with ERP or order-entry systems; ability to learn new systems quickly (D365 preferred but not required). • Solid administrative and documentation skills. Organizational Relationships: • Reports to: Customer Service Manager • Internal communication with: Manufacturing Operations, Quality, Planning/Scheduling, Engineering, Finance, Sales, and Marketing. • External communication with: Customers and distributors to maintain strong partnerships and support coordination. HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. HBD NOTICE OF COLLECTION - CALIFORNIA - December 2022 Please click on this link to view the notice.

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Beavercreek, OH Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Job Description CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support. The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. Schedule: Monday-Friday 8am to 4:30pm Responsibilities Review, adjust, reconcile and send monthly invoices to assigned commercial account customers. Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve. Determine proper payment allocation as required or requested by A/R processing personnel. Resolve short payment discrepancies that customers claim when making payment. Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately. Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice. Resolve and clear credit balance invoices before such invoices age 60 days. Prepare monthly collection reports to be submitted to Management. Qualifications 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred. Commercial collections experience is ideal. High school diploma or equivalent. Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations. Basic math and analytical skills Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette. Ability to multi-task and prioritize while speaking with customer. Demonstrates good active listening skills, telephone skills and professional email communication skills. Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel. Must possess average keyboarding speed with a high level of accuracy.

ORGANIZATION INFORMATION: Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation's largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 17 offices in 11 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. POSITION SUMMARY: Working under the supervision of the Clinic Manager, the Patient Access Representative will work closely with the medical, mental health and recovery, and other staff to ensure a smooth and efficient operation of reception, data collection, answering phones, scheduling appointments, and overall administrative support to health services. This position demonstrates excellent customer for patients and guests when they arrive at the health center. The PRN Patient Access Representative is an on-call or as needed position to provide coverage when there are short or long-term absences. HOURLY RATE: $18.13-$21.78 BENEFITS: * PTO * Vision * Dental * Health * 401k * Sick time ESSENTIAL JOB FUNCTIONS: Essential functions of the job include, but are not limited to, scheduling, utilizing a computer for data entry and reporting, operating office equipment, sorting, conducting research, attending meetings, interacting with others and managing multiple schedules. MAJOR AREAS OF RESPONSIBILITIES: * Communicate clearly and effectively with those served by the organization, including employees, patients, clients, volunteers, visitors and vendors. * Schedule patient appointments for all health center services. * Collect information from the patient when they arrive, this includes, demographics, insurance, sliding fee and any copays due. * Update and verify patient information. * Responsible for daily data entry, charge entry, and payment posting. * Verify patient appointments via phone two days before the appointment, and updating the patients' record on the status of the phone call. * Scan all patient paperwork and outside documents into the Electronic Health Record (EHR) to ensure that it is organized and easily accessible. * Manage tasks assigned by other members of the Medical team that may include, making referrals, scheduling Specialist appointments, and coordinating with Case Management staff concerning appointments for their clients. * Manage any Medical records that come in via fax or mail, by organizing and distributing to a member of the Medical team. * Coordinate with the RN/LPN daily to schedule vaccinations and Lab visits. * Assist in planning, managing and coordinating patient flow in clinic areas, and day-to-day operations of the clinic to ensure high quality service provision. * Maintain a clean, orderly and professional waiting room, reception area, and other health services areas. * Prepare and maintain health services patient/client records in compliance with HIPAA government regulations and in accordance with Equitas Health provider standards to ensure efficient services. * Comply with the Equitas Health Healthcare Corporate Compliance Standards of Conduct and related policies and procedures. * Contribute to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. with an understanding, awareness, and respect for diversity. * Demonstrate unconditional positive regard to clients and conduct all aspects of job responsibilities with a focus on exceptional customer service. * Perform other duties as assigned. EDUCATION/LICENSURE: * High school diploma or equivalent is required. Knowledge, Skills, Abilities and other Qualifications: * Two or more years of medical reception experience in a physician's office or equivalent combination of training and experience. * Demonstrated exemplary customer service skills. * Working knowledge of administrative procedures and organizational policies and procedures. * Experience with EMR (Electronic Medical Record) and medical billing software preferred. * Proficiency with Microsoft Office (Access, Excel, Word and Outlook). * Effective communication skills. * Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public. * Excellent organizational skills with an ability to prioritize and manage multiple tasks. * Ability to work efficiently without constant supervision and exercise a degree of initiative and judgment. * Work well under pressure and possess the ability to be flexible. * Team player with strong communication and interpersonal skills. * Ability to maintain confidentiality. * Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, Gender Affirming Care, sexual practices, chemical dependency and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community. * Ability to maintain confidentiality. OTHER INFORMATION: Background and reference checks will be conducted. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA

Dept: Park FLSA Status: Non-Exempt $13.00 per hour General Definition of Work Performs intermediate professional work planning, organizing, coordinating and directing outreach and educational programs related to increasing awareness/utilization of the Richmond Farmers Market by underserved populations in Richmond, assist in the implementation of the SNAP Double Dollars Program, and assist in the planning and execution of weekly Markets for the Richmond Farmers Market and related work as apparent or assigned. Work is performed under the direct supervision of the Richmond Farmers Market Coordinator. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Essential Functions Assist in organizing, leading, promoting and evaluating educational/outreach efforts relating to local food Work with a diverse group of farmers, community groups, and other partners to improve local food access. Assist in organizing and overseeing cooking demonstrations at Market Assist in organizing and maintaining necessary supplies for programs/activities Provide daily interaction with users to provide consistent high-quality experience Assist in the setup, running, and breakdown of Markets on all Saturday mornings Support and assist participants, volunteers and staff while in program activities Support Market Coordinator in record-keeping and reporting duties Knowledge, Skills and Abilities Ability to work alone with minimum supervision, multitask, and complete assignments effectively; working knowledge of community organizing and farmers market management; ability to speak conversational Spanish, translate written Spanish and interpret between English and Spanish for Spanish speaking customers at the market strongly desired though not required t; working knowledge of the principles, rules, techniques, materials, and equipment required for a variety of special events and recreational activities; skill in the use of personal computers, associated software packages, hardware, and peripheral equipment; ability to communicate effectively in oral and written form; ability to deal courteously and effectively with the public; ability to work independently and problem solve; ability to work with committees as part of a team; ability to organize information and events and handle confidential data with professional discretion; ability to work on evenings and weekends as necessary and to travel to vendors; ability to exercise diplomatic conflict resolution; ability to establish and maintain effective working relationships with associates, department heads and management, other departments, outside agencies, vendors, and the general public. Education and Experience High School diploma or GED and moderate experience in organizing large-scale events, workshops, or meetings, in local foods production, parks, advocating for local farming and local farm products with some staff supervision, or equivalent combination of education and experience. Physical Requirements This works requires the occasional exertion of up to 50 pounds of force; work regularly requires speaking or hearing and using hands to finger, handle or feel, frequently requires standing, walking, sitting, reaching with hands and arms, pushing or pulling and repetitive motions and occasionally requires climbing or balancing, stooping, kneeling, crouching or crawling and tasting or smelling; work has standard vision requirements; vocal communication is required for conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating motor vehicles or equipment and observing general surroundings and activities; work frequently requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic). Special Requirements Multiligual-Translate between English and Spanish Must meet and maintain all training and education requirements for position. Valid driver's license in the State of Indiana.

Job Description Welcome! Are you ready to begin a NewPath? At NewPath, we do more to make a difference -more for each child, each client, and our community. Our dedicated team does what it takes, day and night, to get to the heart of every case and deliver the best care. Backed by a full breadth of services, we cater to each individual and answer to every need. We reach more ages with more experts for more results. Every program offers opportunity for change, every plan improves lives, and every person ignites hope, one success story at a time. Make an Impact as a Care Coordinator The NewPath Child & Family Solutions Care Coordinator is responsible for coordinating the implementation of the Plan of Care, including a Transition and Crisis Plan, through service delivery with providers and community resources. The Care Coordinator cultivates flexible, family-focused, community-based responsive services based on the High Fidelity Wrap Around model of care coordination. Location: This is is a full time position located at our NewPath Central Campus, 4721 Reading Rd. Cincinnati, OH 45237 Company Perks: Quick Reference Competitive Compensation Excellent Benefits Package Including Medical, Dental, Vision, and Life Insurance Career Growth in an Inclusive Company Culture 401(k) (4% automatic employer contribution - no required match) Paid Holidays, Vacation and Sick Days Employee Discounts & Partner Programs Tuition Reimbursement Employee Assistance Program Flex Spending Accounts Paid Family/Paternal Leave Legal Benefits Services Clinical Counseling/Therapy Licensure Supervision Hours (Cost Covered) Board Licensure Exam Cost Covered (Therapy, Counseling, and Nursing) What you need: Minimum qualifications include a High School Diploma; Bachelor's degree in relevant field preferred. Must have a minimum of three years' experience in children's behavioral health or relevant field. Must complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM. Must successfully complete agency provided skill and competency-based training post hire. Experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development. Experience working with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-serving systems (e.g., child welfare, juvenile justice, education). Must be a minimum of 21 years of age, have a valid driver's license and proof of current auto insurance with no more than 5 points on your MVR. Must be able to pass a criminal background check. NewPath Child & Family Solutions an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are unable to apply online due to a disability, or have a special need that requires accommodation, please let us know by contacting Human Resources at *********************. ** A clean criminal background check is required.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Access Coordinator Department: Ball Park Operations Location: Cincinnati OhioFLSA Status: Non-exempt Job SummaryAccess Coordinators supports the Ball Park Operations department by assisting guests in premium and party areas. This role is critical to ensuring guests tickets are validated at club and party areas, they are escorted to their seats in Club areas, and entry tickets are scanned at accessible entrances. Minimum RequirementsEducation: Must be 18 years old Experience: None required Skills Friendly, positive, willingness to work, ability to communicate well Preferred RequirementEducation: High School diploma or GEDExperience: Customer ServiceSkills: Friendly, positive, willingness to work, ability to communicate well, ability to use scanning equipment Primary Job Duties & ResponsibilitiesDuty % of TimeEscort guests to seats in premium seating areas: 30%Wristband guests once entry is verified at Club and Party Areas: 30%Scanning and validating tickets at entry points to Club and Party areas : 30%Operating Wheelchair Lifts in designated areas: 5%Assisting with other duties as assigned: 5% Reporting StructureThis role reports directly to the Access Coordinator Supervisors and Director of Guest and Event Operations. Physical Requirements- Ability to stand for extended periods- Lift up to 25 lbs occasionally- Use of scanning equipment provide by the Reds Organization- Ability to walk up and down steps to assist with Guest seating Equal Opportunity Statement: The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position. You MUST complete your application in the third-party system to be considered. Once you click "Apply Now" you will be redirected to finish your application. Applicants who do not complete this step will not be considered.

Career Opportunity: School Based Patient Service Specialist Reports to: School Base Operations Manager Founded in 1967, The HealthCare Connection was Ohio's first Federally Qualified Health Center (FQHC). Our mission is to provide quality, culturally sensitive and accessible primary healthcare services. THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care. We boast two primary care locations and 6 school-based health centers providing quality value-based care for over 20,000 patients. We provide services in Primary Care, Infectious Disease, Substance Use, Integrated Behavioral Health, Dental Services, Women's Health, and Pharmacy. Benefits: * Health Insurance and Wellness Rewards Program * Dental, and Vision Insurance * Free Life & Short-Term Disability Insurance * 403(b) Retirement Plan with employer match * Comprehensive Paid Time Off (PTO) * 10 Paid Holidays Position Summary: As a school based Patient Services Specialist, you'll play a vital role in ensuring a positive experience for every patient who walks through our doors. As the welcoming face of our Winton Woods School Based location, you'll support patients throughout the front desk registration process. We're looking for a customer-focused individual who thrives in a fast-paced environment and is committed to health equity for all. Key Responsibilities: * Greet and register patients upon arrival * Verify and update patient demographic and insurance information * Collect payments and co-pays for services * Schedule, confirm, cancel, and reschedule appointments * Assist patients with forms and paperwork * Work with the Finance department regarding patient balances * Support administrative and reporting tasks as needed Qualifications: * 1-3 years of experience in a clinical or medical office setting (front desk, registration, or scheduling roles preferred) * Proficiency in Microsoft Office and computer systems * Familiarity with EHR systems; NextGen experience is a plus * Ability to multitask in a busy environment with frequent interruptions * Strong communication and interpersonal skills * Resume must be attached to be considered Equal Employment Opportunity/Drug-Free Workplace: The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability. THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.

Want a job where you can help patients and their families? Do you want to work with a close-knit the team that shares a passion for making a difference? Join the team in our Patient Access and take the first step towards a career you can be proud of. When you join BrightView Health, you become part of a collaborative culture where your team members want to help you succeed. You are encouraged to share your ideas and collaborate with your compassionate team members to build a brighter future for the patients we serve. Plus, we invest in your future through great benefits, competitive compensation, and career development opportunities to help you build a career you love. Help make a difference in the lives of the patients and families we serve and apply to our Patient Access Specialist I position today! Responsibilities • Initiate new and existing patient scheduling requests. • Conduct new patient intake and scheduling procedures. • Review all scheduling daily. • Communicate scheduling issues with managers and providers. • Manage provider calendars for all offices. • Understand patient scheduling guidelines and the patient scheduling process in the EMR. • Provide excellent customer service in scheduling. • Implement directives from the Lead Patient Access Specialist or Director. • Participate in special projects and assignments as requested by the Lead Patient Qualifications • High School Diploma or equivalent required • Must hold and maintain a valid driver's license • 1 to 3 years related experience required BENEFITS AND PERKS: PTO (Paid Time Off) Immediately vested and eligible in 401k program with employer match. Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Tuition Reimbursement after 1 year in related field We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development. Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!

Job Description Principal functions: The Medical Clerk is primarily responsible for greeting and assisting patients, gathering, and maintaining accurate patient demographic records and performing various administrative tasks. Duties and Responsibilities: Duties include, but not limited to: Scheduling appointments, signing patients in and out, updating patient records and insurance information, releasing copies of shot records, and ensuring proper patient flow. Answer telephone/switchboard and responds to inquiries, take messages and direct calls. Perform various clerical tasks-Enter patient data into the computer, updating medical records, labs, x-rays, Physician and/or hospital reports into charts, prepare face sheets, send medical records. Collect and process cash, check, and credit card payments. Prepares daily schedules for doctors, nurses, and immunizations clerk. Sign-in labs, blood pressure checks, and weight checks Check eligibility for Medicaid patients. Receive new patient packets, receives opens, and sorts mail. Assists in ensuring regulatory compliance is followed. Participate in office committees or workgroups. Perform various clerical duties. Work evening clinic as appropriate. Attend staff meetings and conferences. Hours 8:00-5:00 Monday-Friday- Paid Major Holidays and Vacation Bi-lingual in Spanish desired not required Powered by ExactHire:79973

Employer Address: Mount St. Joseph University | 5701 Delhi Rd. Cincinnati, OH 45233 Job Title: Standardized Patient Department: Physician Assistant Studies Status: Non-Exempt Supervisor Contact Information: Jen Garrett, Program Director | ******************* | ************* Pay: The Student Employee Pay Wage Policy can be found on my Mount Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that semester Purpose/Overview: The Standardized Patient (SP) will be carefully trained to accurately and consistently portray the medical background, physical condition, and emotional state of a patient. SPs will interact with Physician Assistant students, responding to questions, and, in some cases, undergoing specific physical examinations. Encounters are designed to teach or assess the students' clinical and communication skills, and SPs will repeat their portrayal in a consistent manner to multiple students. Responsibilities: * Accurate Portrayal: Consistently and accurately portray assigned patient scenarios, including medical history, physical condition, and emotional state. * Student Interaction: Interact with PA students in simulated medical encounters, responding to questions, and participating in physical examinations as required by the case. * Training Participation: Attend all required training sessions to learn case details and ensure standardization of portrayal. * Case Preparation: Memorize and thoroughly review case details prior to training and simulation events. * Feedback Provision: Provide constructive feedback to students on their communication and interpersonal skills, as trained. * Professional Conduct: Maintain a professional demeanor, including punctuality, adherence to assigned roles, and appropriate communication with students and faculty. * Confidentiality: Maintain strict confidentiality of case materials and student performance. * Flexibility: Adapt to various case requirements, which may include different scenarios and types of physical exams (within the guidelines of the program).

Hours: Monday-Friday 7:30am-4:00pm Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support. The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. **Schedule:** Monday-Friday 8am to 4:30pm **What We Offer** + Hourly pay rate; weekly pay; paid training; 40 hours/week + Promote from within culture + Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date + 401(k) retirement plan with company match + Paid vacation, sick days, and holidays + Company-paid disability and life insurance + Tuition reimbursement + Employee discounts and perks **Responsibilities** + Review, adjust, reconcile and send monthly invoices to assigned commercial account customers. + Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve. + Determine proper payment allocation as required or requested by A/R processing personnel. + Resolve short payment discrepancies that customers claim when making payment. + Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately. + Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice. + Resolve and clear credit balance invoices before such invoices age 60 days. + Prepare monthly collection reports to be submitted to Management. **Qualifications** + 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred. + Commercial collections experience is ideal. + High school diploma or equivalent. + Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations. + Basic math and analytical skills + Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette. + Ability to multi-task and prioritize while speaking with customer. + Demonstrates good active listening skills, telephone skills and professional email communication skills. + Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel. + Must possess average keyboarding speed with a high level of accuracy. **About CORT** CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ******************** . **Working for CORT** For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.

Job Description ORGANIZATION INFORMATION: Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation's largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 17 offices in 11 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. POSITION SUMMARY: Working under the supervision of the Clinic Manager, the Patient Access Representative will work closely with the medical, mental health and recovery, and other staff to ensure a smooth and efficient operation of reception, data collection, answering phones, scheduling appointments, and overall administrative support to health services. This position demonstrates excellent customer for patients and guests when they arrive at the health center. The PRN Patient Access Representative is an on-call or as needed position to provide coverage when there are short or long-term absences. HOURLY RATE: $18.13-$21.78 BENEFITS: PTO Vision Dental Health 401k Sick time ESSENTIAL JOB FUNCTIONS: Essential functions of the job include, but are not limited to, scheduling, utilizing a computer for data entry and reporting, operating office equipment, sorting, conducting research, attending meetings, interacting with others and managing multiple schedules. MAJOR AREAS OF RESPONSIBILITIES: Communicate clearly and effectively with those served by the organization, including employees, patients, clients, volunteers, visitors and vendors. Schedule patient appointments for all health center services. Collect information from the patient when they arrive, this includes, demographics, insurance, sliding fee and any copays due. Update and verify patient information. Responsible for daily data entry, charge entry, and payment posting. Verify patient appointments via phone two days after the appointment, and updating the patients' record on the status of the phone call. Scan all patient paperwork and outside documents into the Electronic Health Record (EHR) to ensure that it is organized and easily accessible. Manage tasks assigned by other members of the Medical team that may include, making referrals, scheduling Specialist appointments, and coordinating with Case Management staff concerning appointments for their clients. Manage any Medical records that come in via fax or mail, by organizing and distributing to a member of the Medical team. Coordinate with the RN/LPN daily to schedule vaccinations and Lab visits. Assist in planning, managing and coordinating patient flow in clinic areas, and day-to-day operations of the clinic to ensure high quality service provision. Maintain a clean, orderly and professional waiting room, reception area, and other health services areas. Prepare and maintain health services patient/client records in compliance with HIPAA government regulations and in accordance with Equitas Health provider standards to ensure efficient services. Comply with the Equitas Health Healthcare Corporate Compliance Standards of Conduct and related policies and procedures. Contribute to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. with an understanding, awareness, and respect for diversity. Demonstrate unconditional positive regard to clients and conduct all aspects of job responsibilities with a focus on exceptional customer service. Perform other duties as assigned. EDUCATION/LICENSURE: High school diploma or equivalent is required. Knowledge, Skills, Abilities and other Qualifications: Two or more years of medical reception experience in a physician's office or equivalent combination of training and experience. Demonstrated exemplary customer service skills. Working knowledge of administrative procedures and organizational policies and procedures. Experience with EMR (Electronic Medical Record) and medical billing software preferred. Proficiency with Microsoft Office (Access, Excel, Word and Outlook). Effective communication skills. Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public. Excellent organizational skills with an ability to prioritize and manage multiple tasks. Ability to work efficiently without constant supervision and exercise a degree of initiative and judgment. Work well under pressure and possess the ability to be flexible. Team player with strong communication and interpersonal skills. Ability to maintain confidentiality. Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, Gender Affirming Care, sexual practices, chemical dependency and a demonstrated competence in working with persons of color, and gay/lesbian/bisexual/transgender community. Ability to maintain confidentiality. OTHER INFORMATION: Background and reference checks will be conducted. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Wilmington, OH Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Department: Ball Park Operations Location: Cincinnati Ohio FLSA Status: Non-exempt Job Summary Access Coordinators supports the Ball Park Operations department by assisting guests in premium and party areas. This role is critical to ensuring guests tickets are validated at club and party areas, they are escorted to their seats in Club areas, and entry tickets are scanned at accessible entrances. Minimum Requirements Education: Must be 18 years old Experience: None required Skills Friendly, positive, willingness to work, ability to communicate well Preferred Requirement Education: High School diploma or GED Experience: Customer Service Skills: Friendly, positive, willingness to work, ability to communicate well, ability to use scanning equipment Primary Job Duties & Responsibilities Duty % of Time Escort guests to seats in premium seating areas: 30% Wristband guests once entry is verified at Club and Party Areas: 30% Scanning and validating tickets at entry points to Club and Party areas : 30% Operating Wheelchair Lifts in designated areas: 5% Assisting with other duties as assigned: 5% Reporting Structure This role reports directly to the Access Coordinator Supervisors and Director of Guest and Event Operations. Physical Requirements - Ability to stand for extended periods - Lift up to 25 lbs occasionally - Use of scanning equipment provide by the Reds Organization - Ability to walk up and down steps to assist with Guest seating Equal Opportunity Statement: The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Principal functions: The Medical Clerk is primarily responsible for greeting and assisting patients, gathering, and maintaining accurate patient demographic records and performing various administrative tasks. Duties and Responsibilities: Duties include, but not limited to: Scheduling appointments, signing patients in and out, updating patient records and insurance information, releasing copies of shot records, and ensuring proper patient flow. Answer telephone/switchboard and responds to inquiries, take messages and direct calls. Perform various clerical tasks-Enter patient data into the computer, updating medical records, labs, x-rays, Physician and/or hospital reports into charts, prepare face sheets, send medical records. Collect and process cash, check, and credit card payments. Prepares daily schedules for doctors, nurses, and immunizations clerk. Sign-in labs, blood pressure checks, and weight checks Check eligibility for Medicaid patients. Receive new patient packets, receives opens, and sorts mail. Assists in ensuring regulatory compliance is followed. Participate in office committees or workgroups. Perform various clerical duties. Work evening clinic as appropriate. Attend staff meetings and conferences. Hours 8:00-5:00 Monday-Friday- Paid Major Holidays and Vacation Bi-lingual in Spanish desired not required

CPC Billing Specialist Principal Functions - Responsible to review, analyze, and correcting the coding of diagnostic and procedural information based on provider documentation to adhere to coding and compliance standards. Essential Duties - Perform a comprehensive review of patient records, CPT, and ICD10 coding before billing payers. Post charges and submit electronic claims. Post line-item payments to the practice management system. Communicate with providers and clinical staff to obtain information to process clean claims. Review and follow up on unpaid claims. Resolve any claim rejections. Review, correct, and re-bill insurance claim denials. Research and resolve all zero-payment EOB obtain claim payments and initiate adjustments. Review Credit balance accounts for refunds. Review denial trends and work on improvements. Evaluated reimbursement for services and amounts expected. Review and recommend updates to policies and procedures, update protocols, and identifies areas of improvement related to the revenue cycle process. Highly motivated and able to work independently. Ability to create documentation that meets current standards, policies, and procedures promptly. Other duties assigned. Education and/or Experience - High School Diploma or High School Equivalency (HSE), with 3-5 years of job-related experience in a healthcare setting. FQHC billing is a plus. CPC or AHIMA Coding Certification English is required. Spanish is desired. Hours 8:00 am to 5:00 pm Monday thru Friday Paid Holidays This is NOT a remote position. The selected applicant will report on-site for work.