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Patient service representative jobs in Eau Claire, WI - 65 jobs

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Patient Service Representative
Customer Service Representative
Registration Representative
Patient Access Representative
Patient Coordinator
  • Customer Service Representative

    Fastsigns 4.1company rating

    Patient service representative job in Eau Claire, WI

    FASTSIGNS #2079 is hiring for a Customer Service Representative to join our team! A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $17.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $17 hourly Auto-Apply 60d+ ago
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  • Patient Access Specialist - Emergency Department

    Marshfield Clinic 4.2company rating

    Patient service representative job in Eau Claire, WI

    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Patient Access Specialist - Emergency DepartmentCost Center:101201274 Registration-Acute-EC RegScheduled Weekly Hours:20Employee Type:RegularWork Shift:See for detail (United States of America) Job Description: The Patient Access Representative is responsible for accurate collection of registration data for clinical care and reimbursement purposes. This individual verifies insurance coverage, gathers patient demographic information, obtains required forms and performs cash collection. JOB QUALIFICATIONS EDUCATION Required Education: High School diploma or equivalent. Preferred/Optional: Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course. EXPERIENCE Minimum Experience Required: Demonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills. Preferred/Optional Experience: Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service. Weekend Shifts, Sat and Sun 8:00 am - 6:00pm Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
    $31k-36k yearly est. Auto-Apply 2d ago
  • Registration Rep-Days-Menomonie

    Mayo Healthcare 4.0company rating

    Patient service representative job in Menomonie, WI

    The Registration Representative is responsible for the accurate check-in/admissions/registration of incoming patients in the hospital or ED setting. These activities may involve in-person, phone, or virtual registrations. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, obtaining patient signatures and providing required forms or letters, acting as an ambassador; assisting patients with self-registration, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. May assist patients with hospital presumptive eligibility or Medicaid applications. In person registration requires the ability to physically walk to patients' location throughout the emergency department and/or hospital. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. High School Diploma or GED and 2+ years of relevant experience required OR Bachelor's degree required Ability to read and communicate effectively. Basic computer/keyboarding skills, intermediate mathematic competency. Good written and verbal communication skills. Knowledge of proper phone etiquette and phone handling skills. Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Incumbents must have the ability to interact on a professional level with individuals from diverse backgrounds and maintain working knowledge of systems and processes related to patient registration and scheduling activities. Experience in using an Epic RC/EMR system is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred. **This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
    $32k-38k yearly est. Auto-Apply 14d ago
  • Registration Rep-Supplemental/PRN-Osseo

    Mayo Clinic 4.8company rating

    Patient service representative job in Osseo, WI

    **Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Responsibilities** The Registration Representative is responsible for the accurate check-in/admissions/registration of incoming patients in the hospital or ED setting. These activities may involve in-person, phone, or virtual registrations. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, obtaining patient signatures and providing required forms or letters, acting as an ambassador; assisting patients with self-registration, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. May assist patients with hospital presumptive eligibility or Medicaid applications. In person registration requires the ability to physically walk to patients' location throughout the emergency department and/or hospital. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. **Qualifications** High School Diploma or GED and 2+ years of relevant experience required OR Bachelor's degree required Ability to read and communicate effectively. Basic computer/keyboarding skills, intermediate mathematic competency. Good written and verbal communication skills. Knowledge of proper phone etiquette and phone handling skills. Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Incumbents must have the ability to interact on a professional level with individuals from diverse backgrounds and maintain working knowledge of systems and processes related to patient registration and scheduling activities. Experience in using an Epic RC/EMR system is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred. ****This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.** _During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps._ **Exemption Status** Nonexempt **Compensation Detail** $20.92-$27.18 / hour **Benefits Eligible** No **Schedule** Part Time **Hours/Pay Period** 8 **Schedule Details** Employee expected to work at least 8 hours per pay period. 8 hour shifts. Hours are 6a-2p and/or 2p-10p. May be asked to cover shifts at our Eau Claire Location as needed. **Weekend Schedule** May be asked to work weekends or holidays based on need. **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Ronnie Bartz **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
    $20.9-27.2 hourly 14d ago
  • Customer Service Representative

    Citizens State Bank 3.4company rating

    Patient service representative job in Chippewa Falls, WI

    Work for a company where employees make the difference and opportunity awaits ! Something is happening at Citizens State Bank (of Cadott, Chippewa, Cornell, Stanley, Prentice & Stratford), employees are accomplishing things never thought possible! Our Customer Service Representative position is vital to our company! Customer Service Representatives are the face of the company, helping customers with processing transactions and opening accounts, while also looking for opportunities to better help them achieve their dreams! Our mission of “relationships built on trust” starts with our CSRs and the impact that they make on our customers. Development and advancement programs available to grow career and earning potential. Citizens State Bank is looking for talented, motivated, sales-oriented individuals to join our team. We are looking for individuals interested in working for a company that values employee development, goals, accountability, results, reward and recognition, and growth! Come challenge yourself at Citizens State Bank. Qualified applicants will have an aptitude for helping people through positive interaction and the ability to recommend solutions. Does this sound like you? Apply today! About Citizens State Bank: At Citizens State Bank, employees are our most important asset. We value employee input and ideas and partner to help our employees develop and flourish. Citizens State Bank is a well-established $140 million-dollar community bank impacting the communities of Cadott, Chippewa Falls, and Cornell. At Citizens State Bank, you receive competitive wages and benefits : 401K program with match and elective contribution options and an employer sponsored profit sharing Over 15 days of PTO in your first year with a progressive scale as your longevity grows Health (with a near site clinic), dental, and vision benefits 100% employer paid Long-term disability, short-term disability, life insurance, AD&D, and an EAP Health Savings options Voluntary Accident Plans
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Eau Claire, WI

    Kedia Corporation

    Patient service representative job in Eau Claire, WI

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $29k-38k yearly est. 60d+ ago
  • Customer Service Representative - Commercial Lines

    Spectrum Insurance Group LLC

    Patient service representative job in Eau Claire, WI

    Job Description Spectrum Insurance Group is searching for a Commercial Lines Customer Service Representative (CSR) to work on a newly created service team. This position will work out of one of Spectrum's offices, hybrid, or remote within driving distance of a Spectrum office. The Commercial Lines CSR team operates as a centralized service group supporting all Account Managers across the department. Unlike Account Managers, CSRs do not maintain an assigned book of business. Instead, they provide shared processing and administrative support our Account Managers. The CSR group handles a wide range of servicing tasks, including: Processing endorsements, cancellations, and policy changes Submitting claims and assisting with claim follow-up Issuing certificates of insurance Processing notary bonds and similar requests Managing general service requests and documentation within the agency management system This centralized team is new and growing, with five current employees. We are adding staff enabling CSRs to take on more responsibilities that reduce administrative load on Account Managers and allow them to focus more on client relationships & renewals. Qualified candidates will hold a Property & Casualty license and have 3+ years of commercial lines experience. Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Hands on Training Mon-Fri Schedule Retirement Plan Evenings Off Responsibilities Production Support Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers Prepares proposals and renewal summaries Maintains agency management system with up-to-date and accurate data Administers processing and suspense of new business, renewals, cancellations, and endorsement requests Prepares certificates, binders, surety bonds and general correspondence Completes MVR requests and trucking certificates according to scheduled rotation Administers change requests and endorsements Answers incoming phone calls, greets and assists agency visitors Acts as primary and/or secondary back-up to front desk receptionist, if applicable Administrative Organizes tasks and resources to complete work and meet deadlines according to established procedures Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards Responds to incoming phone calls and emails promptly and effectively Performs basic office functions including emailing, filing, scanning, copying, and faxing Customer Service Delivers exceptional customer service according to Spectrums Customer Service Standards with a goal of exceeding customer expectations with every interaction Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers Answers customer questions and resolves complaints in a timely and efficient manner Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors Requirements Required Knowledge and Skills Excellent verbal and written communication skills Strong analytical thinking and organizational skills Ability to interact professionally and effectively with customers and team members Proficient computer skills including the ability to document and access information Ability to follow existing processes, procedures, and verbal instruction Ability to manage multiple priorities, accurately, efficiently, and independently Attention to detail and ability to complete tasks with a high degree of accuracy License and Certification Requirements Valid WI drivers license and acceptable driving history Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin
    $29k-38k yearly est. 22d ago
  • Customer Service Rep and Dispatcher

    Brandsource

    Patient service representative job in Rice Lake, WI

    Amundson's Appliance Center is a multi-location Retail & Commercial appliance business in Northwest Wisconsin with direct and online sales and in-store Service and Parts Department. Due to expansion, Amundson's Appliance is now taking applications for a Customer Service Rep Dispatcher. The job entails taking high volume service calls, scheduling service for technicians to go to customer's homes, order parts, receive parts, and communicate with manufactures for authorizations for warranty service. Amundson's Appliance is an equal opportunity employer. Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
    $29k-38k yearly est. Auto-Apply 60d+ ago
  • Patient Experience Coordinator (Eau Claire)

    TVG-Medulla

    Patient service representative job in Eau Claire, WI

    COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them . As a Patient Experience Coordinator , you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full-time position with a flexible 4 or 5-day work week Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. Clinics are open Monday-Thursday and Saturday mornings Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care for you and your family Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
    $17-18 hourly 23h ago
  • Licensed Personal Lines Customer Service Representative

    Midwest Select Insurance Group LLC 4.2company rating

    Patient service representative job in Eau Claire, WI

    Job DescriptionBenefits: Identity theft Protection 401(k) matching Competitive salary Dental insurance Paid time off Vision insurance A Licensed Personal Lines Customer Service Representative at Midwest Select Insurance Group, LLC (MSIG) is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow associates while conducting specific service and marketing activities. Responsibilities Work with agency producers to place new personal lines business. Provide service to existing clients related to updating policies, providing quotes, taking payments, claims support, answering questions, and providing documentation. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Qualifications Hold a property and casualty insurance license in the state of Wisconsin. Demonstrate a strong willingness to learn and become an expert in your craft. Understand insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills, as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
    $31k-37k yearly est. 20d ago
  • Customer Service Representative (Insider)

    Toppers Chippewa

    Patient service representative job in Chippewa Falls, WI

    Job Description At Toppers, we have a clear vision: to be the place where a diverse mix of people want to come and do their best work. Wage: $12.00 - $15.00 per hour. We are focused on equality and believe deeply in the diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other fascinating characteristics that make us different. People, Pizza, and Passion - it's how we roll. Our Pizza People are the heart and soul of our company, bringing Great Food and Memorable Experiences that friends and families connect over to our local communities. At Toppers we have a fun culture with a flexible work schedule. Are you one of those people that almost always has a smile on their face? Do you like to be part of a team that works together like a well-oiled machine? Whether you are searching for a full-time or part-time job, you want a flexible schedule because you are in school or a just second job for some extra cash, Toppers knows we are the right fit for you! Customer Service Representative (Insider) As a Toppers Insider, you have the opportunity to work in a fun atmosphere along with a great team of people who will probably become great friends outside of work. Benefits • Flexible Scheduling • Direct Deposit • Paid Training • Competitive Pay Package • Meal Discounts (70% While Working!) • Free Uniform • FUN Atmosphere • Making great food that people connect over. Requirements/Responsibilities Customer Service Representative (Insider) requirements You will get to: • Prepare our delicious food for our Toppers fanatics • Take orders in person and over the phone • Prep for the day and night by making dough and pizza sauce and cutting our fresh veggie toppings (which are all important pieces as to why we deliver on our promise of serving only high-quality food) • Stock ingredients in the various work stations including the walk-in cooler • Clean equipment and the store Every Toppers store and team has its magic, and we reward Team Members for their dedication and friendly customer service skills. If you like a fast-paced work environment and to have a good time at work, being an Insider for Toppers is perfect for you. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $12-15 hourly 22d ago
  • Customer Service Representative

    Ellsworth Cooperative Creamery

    Patient service representative job in Ellsworth, WI

    Committed to our Team, Craft & Community, Since 1910 Join the always-growing Team at Ellsworth Creamery as we work with our cooperative of local farmers to create award-winning cheese! ABOUT ELLSWORTH CREAMERY: At Ellsworth Creamery, our team members are more than employees; you are like family and we want you to succeed. This culture has contributed to the longevity of our staff, whose careers at Ellsworth Creamery span 10, 20 and even 50 years! Our Ellsworth, Wisconsin facility specializes solely in the production of our world-famous All Natural White Cheddar Cheese Curds, both natural and flavored, our All Natural Cheddar Cheese Curd Crumbles and sweet whey powder. Benefits Package: Full Time employees are eligible for benefits on the 1st of the month, following 30 days of employment. Medical, Health Savings Account, Dental, Vision, Accident, Critical Illness and Hospital insurances available. Employee Assistance Program (EAP) and other free resources. 401k match, Paid Time Off & Holiday Pay! Job Title: Customer Service Representative Department: Administration / Customer Service Reports To: Finance Manager FLSA Status: Non-Exempt/Hourly General Description: The Customer Service Coordinator is the first point of contact for the office, providing professional and friendly customer service both in person and over the phone. This role supports daily administrative operations, coordinates communication across departments, handles daily deposits and change orders, and assists with routine data entry tasks. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced office environment. Duties and Responsibilities: Answer and direct incoming phone calls in a professional and courteous manner. Greet and assist visitors, vendors, and customers entering the office. Monitor and distribute incoming “Contact Us” messages and inquiries to appropriate departments. Handle daily store deposits and prepare/coordinate change orders with financial institutions. Assist with data entry of operational information such as milk tickets and other routine reports. Maintain office supplies and organization of front office area. Provide general administrative support to office staff, finance, and other departments as needed. Assist with filing, scanning, and document management. Support internal communication and coordination between departments. Perform other related duties and special projects as assigned. Requirements Required Skills and Abilities: Strong interpersonal and communication skills (both verbal and written). Friendly, welcoming, and professional demeanor. Excellent organizational skills and attention to detail. Ability to multitask and manage priorities in a dynamic office setting. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Comfortable working with numbers and performing basic financial tasks. Ability to maintain confidentiality and handle sensitive information. Self-motivated and dependable. Education & Experience: High school diploma or equivalent required. 2+ years of experience in a customer service, administrative, or office support role preferred. Experience with data entry or working in a finance-related environment is a plus. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. May require occasional lifting of office supplies or files (up to 25 lbs). Work Environment / Environment Condition: Regular attendance and punctuality are essential. Professional, business-casual office setting, within a Dairy Plant. Must adhere to all food and plant safety policies and regulations. Working hours will be determined, but generally will be M-F, 8am-4:30pm.
    $29k-38k yearly est. 60d+ ago
  • Patient Access Representative I

    Black River Health Inc. 3.9company rating

    Patient service representative job in Black River Falls, WI

    Job Description Join the Black River Health Team! We have an immediate opening for a Patient Access Representative! This position is primarily based at Krohn Clinic, with potential assignments across our organization. Don't miss out on this opportunity! The patient access representative is responsible for helping patients gain access to care in our organization. The representative receives incoming telephone calls, customers, and guests promptly, courteously, and professionally, and accurately records data. The position available is: Full-time, 80 hours per pay period, benefited. Day Shift M-F Essential Duties Include: Welcomes, assists, and directs all people on arrival to the organization. Registers all patients according to the organization's policy, explains financial requirements to the patients or responsible parties, and collects copays as required. Collects and verifies all patient demographic, insurance eligibility, and financial responsibility, and enters them into the EMR. Educates patient on financial responsibilities, identifies self-pay patients and provides them with potential solutions. Identifies and collects all patient balances with supporting tools and payment plans. Completes pre-registration process. Makes appointment reminder phone calls, schedules patient appointments, and manages provider and visiting specialist schedules as appropriate. Utilizes communication and office equipment efficiently and appropriately. Promptly and professionally answers telephone calls. Routes the calls appropriately, offering voice mail, paging, or redirection of calls as needed. Phones or pages employees to meet visitors and directs visitors to appropriate waiting areas. Educational Qualifications: High School Diploma or General Education Degree (GED) required One year of related training or experience Certification in Patient Access by NAHAM or HFMA preferred Proficiently uses a computer, phone, and various types of office equipment Excellent oral and written communication skills Your future starts here. At Black River Health, we're proud to be recognized among the Top 100 Best Places to Work in Healthcare. Guided by our mission- Outstanding and comprehensive healthcare for you and your family, delivered locally with compassion-we invite you to bring your expertise and leadership to our team. Apply today and take the next step in your career-don't wait. "Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."
    $31k-38k yearly est. 22d ago
  • Customer Service Rep(02101) - 2570 Gracie Dr

    Domino's Franchise

    Patient service representative job in Baldwin, WI

    Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare products. Receive and process telephone and walk-up customer orders. Clean equipment and facility continuously. See store for a complete list of job duties.
    $29k-38k yearly est. 7d ago
  • Patient Access Representative I

    Black River Memorial Hospital 4.1company rating

    Patient service representative job in Black River Falls, WI

    Join the Black River Health Team! We have an immediate opening for a Patient Access Representative! This position is primarily based at Krohn Clinic, with potential assignments across our organization. Don't miss out on this opportunity! The patient access representative is responsible for helping patients gain access to care in our organization. The representative receives incoming telephone calls, customers, and guests promptly, courteously, and professionally, and accurately records data. The position available is: Full-time, 80 hours per pay period, benefited. Day Shift M-F Essential Duties Include: Welcomes, assists, and directs all people on arrival to the organization. Registers all patients according to the organization's policy, explains financial requirements to the patients or responsible parties, and collects copays as required. Collects and verifies all patient demographic, insurance eligibility, and financial responsibility, and enters them into the EMR. Educates patient on financial responsibilities, identifies self-pay patients and provides them with potential solutions. Identifies and collects all patient balances with supporting tools and payment plans. Completes pre-registration process. Makes appointment reminder phone calls, schedules patient appointments, and manages provider and visiting specialist schedules as appropriate. Utilizes communication and office equipment efficiently and appropriately. Promptly and professionally answers telephone calls. Routes the calls appropriately, offering voice mail, paging, or redirection of calls as needed. Phones or pages employees to meet visitors and directs visitors to appropriate waiting areas. Educational Qualifications: High School Diploma or General Education Degree (GED) required One year of related training or experience Certification in Patient Access by NAHAM or HFMA preferred Proficiently uses a computer, phone, and various types of office equipment Excellent oral and written communication skills Your future starts here. At Black River Health, we're proud to be recognized among the Top 100 Best Places to Work in Healthcare. Guided by our mission-Outstanding and comprehensive healthcare for you and your family, delivered locally with compassion-we invite you to bring your expertise and leadership to our team. Apply today and take the next step in your career-don't wait. "Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."
    $33k-38k yearly est. Auto-Apply 22d ago
  • Customer Service Representative (Stanley, WI)

    Ambassador Supply LLC

    Patient service representative job in Stanley, WI

    Job DescriptionDescription: Hixwood Metal is the premier source for all your agricultural, pole barn, shed, building supply, coil, blank flat stock, and slit coil needs. We specialize in supplying the industry with products that are at the top of the spectrum. We have been proudly serving West Central Wisconsin with manufacturing quality building components since 1998. Position Purpose: To provide exceptional customer service while managing walk-in guests and providing phone and email support as part of a successful sales team. The job requirements include but are not limited to the following: Core Value Expectations: • Actively pursue high character, high trust, and high performance personally, corporately, and in all aspects of the position. • Provide distinctive quality and unparalleled customer service both internally and externally. • Demonstrate and promote integrity, respect, and teamwork. • Invite others to help you grow through living authentically with nothing to prove, lose or hide. • Evidence humility by actively receiving, teaching, and mentoring. Primary Role Expectations: • Greet walk-in customers with a smile and evaluate their needs. • Direct customers to an inside sales representative or other appropriate employee. • Print customer pick-up paperwork. • Keep the counter area clean and well merchandised. • Become acquainted and proficient with post frame and shed construction methods. • Become acquainted and proficient with our price book. • Become acquainted and proficient with our various product lines. • Become acquainted and proficient with our lead tracking software. • Invoice customers for building materials. • Process sales orders and payments using our Point-of-Sale system. • Complete basic quotes. • Other duties as assigned. Qualifications: • Regular and predictable attendance is an essential job function. • Great customer service skills are a must! • Have excellent communication and interpersonal skills with a positive attitude. • Outstanding organizational skills with the ability to multi-task. • Ability to work with little supervision and track multiple processes in a fast-paced environment. • Building materials experience is a plus. N14685 Copenhaver Ave. Requirements: Qualifications: • Regular and predictable attendance is an essential job function. • Great customer service skills are a must! • Have excellent communication and interpersonal skills with a positive attitude. • Outstanding organizational skills with the ability to multi-task. • Ability to work with little supervision and track multiple processes in a fast-paced environment. • Building materials experience is a plus. • Strong problem-solving skills and the ability to exercise sound judgement and make decisions. • Need to be independent, self-motivated and a team player. • Must have mathematical skills commensurate with position. • Detail oriented. • Experience with Office Productivity Tools (Word, Excel, PowerPoint, Outlook). Education and Experience Requirements: • High school diploma or GED. • Previous experience in the construction industry is preferred. • 1 year previous customer service experience preferred. Physical Requirements: • Must be able to lift at least 25 lbs. • Walking, standing, sitting for long periods, climbing, squatting, bending, lifting, and kneeling are all required physical aspects of the job. Other Aspects: General: • Job Type: Full-time • Hourly w/overtime - based on experience. • Weekly pay Schedule: • Present during current Hixwood hours, generally 6:30am - 4:30pm w/ some Saturday mornings. Benefits: • 401(k) • Health insurance • Dental insurance • Vision insurance • Health savings account • Paid time off • Holiday pay • AFLAC • Voluntary life insurance • Voluntary disability insurances Work Location: • In person at the Stanley, WI Copenhaver Avenue location. Work Remotely: • No
    $29k-38k yearly est. 13d ago
  • Customer Service Representative

    Lukjan Metal Products LLC 3.9company rating

    Patient service representative job in Prairie Farm, WI

    Customer Service Representative (CSR) - Job Posting Lukjan Metal Products is an employee owned and operated business that has been manufacturing high-quality sheet metal pipe, duct, and fittings for the wholesale HVAC industry since February 1964. Headquartered in Conneaut, OH, Lukjan has production facilities located in Ohio, North Carolina, Wisconsin, and Nebraska. These locations have positioned Lukjan Metal Products as one of the leading manufacturers of prefabricated sheet metal fittings in the United States. Our facilities allow the company to bring the finest high-quality sheet metal products to our customers. Lukjan Metal Products is a medium-sized business in manufacturing. You'll be part of a supportive, employee-owned company where your contributions matter. We value teamwork, bold ideas, and dedication to quality. General Purpose of the Position: As a Customer Service Representative, you will be responsible for reviewing and accurately entering purchase order into company databases, working closely with Sales, Manufacturing, and Shipping to ensure accuracy of the orders and availability of products for timely shipment. Essential Functions: Enter and review purchase orders in company database · Process all shipments made through UPS. · Problems solve by researching issues and communicating with external customers and personnel through all levels of the organization. · Answer and resolve incoming calls on a multi-line phone system from customers, employees, vendors, suppliers, etc. · Assist with managing shipments, deliveries, customer service-related tasks, sales, operations and other duties as needed and assigned by management. · Work with third party vendors for purchasing of supplies. · Provide quoting for product inquiries. · Support inventory management and the scheduling of orders for production. Requirements: 1-3 years of customer service experience (manufacturing preferred) Minimum 1 year of office experience Minimum 1 year of data entry experience. Previous experience with order entry, inventory management, and customer relations in a manufacturing environment. · Previous experience handling large volume of incoming and outgoing phone calls. · Demonstrated ability to prioritize and multi-task for maximum efficiently without sacrificing accuracy. · Excellent written and verbal communication skills. · Proficient in Microsoft Word and Excel. · Ability to maintain confidentiality with company information. · AR/AP experience is a plus Qualifications: Qualified candidates must have a high school diploma or GED with 1-3 years previous hands-on customer service experience. Must have at least one year experience with data entry and working in an office. High level of interpersonal skills to effectively communicate and present information to employees, management, and corporate personnel. Above average written and verbal communication skills. Lukjan Metal Products offers a competitive compensation and benefits package, which include medical/dental/vision after 90 days, 401(k) with employer contribution after one year, employer paid life insurance and short term disability and buy-up plans for short- and long-term disability, life insurance, and other ancillary benefits. Hourly Rate: $17.50 - $19.00 Schedule: 1 st Shift: 7:30 am - 4:00 pm
    $17.5-19 hourly Auto-Apply 13d ago
  • Customer Service Representative

    Citizens State Bank 3.4company rating

    Patient service representative job in Chippewa Falls, WI

    Customer Service Representative Work for a company where employees make the difference and opportunity awaits! Something is happening at Citizens State Bank (of Cadott, Chippewa, Cornell, Stanley, Prentice & Stratford), employees are accomplishing things never thought possible! Our Customer Service Representative position is vital to our company! Customer Service Representatives are the face of the company, helping customers with processing transactions and opening accounts, while also looking for opportunities to better help them achieve their dreams! Our mission of “relationships built on trust” starts with our CSRs and the impact that they make on our customers. Development and advancement programs available to grow career and earning potential. Citizens State Bank is looking for talented, motivated, sales-oriented individuals to join our team. We are looking for individuals interested in working for a company that values employee development, goals, accountability, results, reward and recognition, and growth! Come challenge yourself at Citizens State Bank. Qualified applicants will have an aptitude for helping people through positive interaction and the ability to recommend solutions. Does this sound like you? Apply today! About Citizens State Bank: At Citizens State Bank, employees are our most important asset. We value employee input and ideas and partner to help our employees develop and flourish. Citizens State Bank is a well-established $140 million-dollar community bank impacting the communities of Cadott, Chippewa Falls, and Cornell. At Citizens State Bank, you receive competitive wages and benefits: 401K program with match and elective contribution options and an employer sponsored profit sharing Over 15 days of PTO in your first year with a progressive scale as your longevity grows Health (with a near site clinic), dental, and vision benefits 100% employer paid Long-term disability, short-term disability, life insurance, AD&D, and an EAP Health Savings options Voluntary Accident Plans
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Registration Rep-Days-Menomonie

    Mayo Clinic 4.8company rating

    Patient service representative job in Menomonie, WI

    The Registration Representative is responsible for the accurate check-in/admissions/registration of incoming patients in the hospital or ED setting. These activities may involve in-person, phone, or virtual registrations. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, obtaining patient signatures and providing required forms or letters, acting as an ambassador; assisting patients with self-registration, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. May assist patients with hospital presumptive eligibility or Medicaid applications. In person registration requires the ability to physically walk to patients' location throughout the emergency department and/or hospital. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. High School Diploma or GED and 2+ years of relevant experience required OR Bachelor's degree required Ability to read and communicate effectively. Basic computer/keyboarding skills, intermediate mathematic competency. Good written and verbal communication skills. Knowledge of proper phone etiquette and phone handling skills. Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Incumbents must have the ability to interact on a professional level with individuals from diverse backgrounds and maintain working knowledge of systems and processes related to patient registration and scheduling activities. Experience in using an Epic RC/EMR system is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred. **This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
    $34k-41k yearly est. Auto-Apply 14d ago
  • Patient Access Specialist - Casual

    Marshfield Clinic 4.2company rating

    Patient service representative job in Ladysmith, WI

    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Patient Access Specialist - CasualCost Center:301331550 Registration-Amb-LDY RegScheduled Weekly Hours:8Employee Type:CasualWork Shift:Variable (United States of America) Job Description: JOB SUMMARY The Patient Access Specialist serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. This individual is to complete financial clearance activities prior to patient arrival to any Marshfield Clinic Health System (MCHS) facility to expedite and enhance the patient experience. The Patient Access Specialist activities include appointment scheduling, referral completion, authorization for visit, pre-registration, and registration. This individual will provide exceptional customer service to meet the needs of customers both internally to MCHS and externally to patients and other healthcare providers. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program or related field. Successful completion of a medical terminology course. EXPERIENCE Minimum Required: Demonstrated proficiency utilizing a computer, telephone to include written and verbal communication skills. Preferred/Optional: Knowledge of medical insurance and one year experience in a healthcare facility including direct patient contact and customer service. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None Variable Shifts- Daytime hours between 6:00am-5:00pm, Evening Hours 2:30pm-10:30pm with weekends/holidays by rotation. Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
    $31k-36k yearly est. Auto-Apply 43d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Eau Claire, WI?

The average patient service representative in Eau Claire, WI earns between $28,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Eau Claire, WI

$33,000
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