Client Services Representative
Patient service representative job in Lakewood, WA
Are you passionate about delivering outstanding customer service? We're looking for enthusiastic Client Services Representatives! Join SeaTown, and you'll be the friendly voice that helps our clients navigate their needs, ensuring they have a seamless and enjoyable experience.
As a Client Services Representative, you'll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy building lasting relationships, this is the perfect opportunity for you!
What you'll be doing:
Receive a high volume of inbound calls in a fast-paced environment and make outbound calls to existing clients, booking appointments at a high conversion rate.
Able to quickly identify the client's request or concern, efficiently provide the most effective solution, and de-escalate any concerns.
Effectively use critical thinking skills to solve problems for clients while consistently using the best judgment to determine the best solution
Proactively gain and maintain a complete understanding of our portfolio of products and services.
Efficiently enter accurate and detailed records of client interactions and actions taken while multi-tasking client calls, minimizing hold times.
Achieve productivity standards and goals set by the company while maintaining high-quality calls and following expected call flows and scripts
What we're looking for:
3-5 years of Call Center experience preferred
Weekend availability: 7am - 6pm (8hr or 10hr shifts)
HVAC & Plumbing Industry experience is a plus
Ability to talk and type accurately; typing speed of at least 45 wpm
Dedicated to providing superior client service
Ability to manage multiple priorities within a fast-paced environment
Strong judgment skills to make sound business decisions
Proficient in Microsoft Suite Products, experience with SERVICE TITAN a plus
Bilingual Spanish is a plus
Consent to a pre-employment background check
Physical Requirements
Regularly required to sit; use hands to handle or feel and type
Speaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolve issues
Frequently required to reach with hands and arms
Occasionally required to stand, walk and stoop, kneel, crouch, or crawl
May lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Benefits
Accrued PTO at 1 hour for every 40 hours worked
40 hours of vacation at 3 years and 80 hours at 5 years
7 Paid Holidays
Medical/Dental/Vision
Health Savings Account
401k with company 100% company match up to 3% and 50% match up to 5%
Prizes and giveaways
Fully stocked break room
Ongoing Training
Onsite Gym !!!!!!!!!!!
Working for a company that values the employees
#SEAP
Pay Range$18-$25 USD
About Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
Customer Service Representative
Patient service representative job in Kirkland, WA
Customer service
📍
Onsite | Full-Time | Permanent Role
💰 $45,0000-$54,000 + Commission (depending on experience)
✨ Great Benefits
FULLY ON-SITE
About the Role:
Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments.
What You'll Do:
Handle 50-60 incoming prospect calls per day with warmth and enthusiasm
Schedule and host virtual tours or set up in-person appointments
Answer live chats, texts, and follow-ups to support the leasing process
Provide excellent customer service and build rapport with prospects
Keep accurate records and notes in our CRM
Stay up-to-date on property details, amenities, and specials
Collaborate closely with teammates and property managers
What We're Looking For:
Strong customer service experience (required)
Call center, customer service, or leasing experience a plus
Friendly, positive communicator with great multitasking skills
Organized, detail-oriented, and tech-savvy
Reliable, punctual, and team-oriented
Why You'll Love It Here:
Competitive pay + monthly commission
Supportive, inclusive team environment
Patient Care Coordinator
Patient service representative job in Tukwila, WA
Join the Leader in Brain and Mental Health
At Amen Clinics Inc./Mindworks Innovations Inc. our vision is bold: to be known as the best brain and mental health company in the world. Every member of our team plays a vital role in making that vision a reality-delivering exceptional care, advancing innovation, and changing lives every day.
At Amen Clinics, Inc/Mindworks Innovations Inc. we're proud to be an Employee Stock Ownership Plan (ESOP) company. That means every employee is also an owner- sharing in the success and growth of the organization. As part of our team, you won't just be contributing to our mission-you'll be building long-term value for yourself and your future. Ownership isn't just a benefit here; it's a mindset we bring to everything we do.
The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
Auto-ApplyPatient Access Representative I or II - Call Center
Patient service representative job in Renton, WA
Salary Range: $21.50 - $28.92 Hourly HealthPoint has Patient Access Representative - Call Center openings at our Administrative office in Renton, WA. Competitive compensation with other healthcare originations. No experience - we offer on the job training! APPLY TODAY!! Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!
HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.
Position Summary:
The Patient Access Representative is responsible for performing, telephonic patient appointment scheduling, patient pre-registration, confirming appointments, and computer data entry. Provides excellent customer service to patients and clinical staff.
Compensation is dependent on skills and experience.
Your contribution to the team includes:
* Ensure patient needs and requests are handled efficiently by performing telephonic patient scheduling.
* Schedule patient initial and follow up appointments ensuring efficient use of provider time and the appropriate care for patients according to HealthPoint procedures.
* Perform patient pre-registration including accessing and updating patient information as indicated
* Perform data entry and appointment confirmation.
* Maintain schedule accuracy for maximum patient flow.
* Follow established procedures for answering and screening incoming appointment-related telephone calls, scheduling interpreters, and directing calls to appropriate staff.
* Maintain effective communication with back office staff and providers in all of the health centers as needed.
Must have's you'll need to be successful:
* High school diploma or equivalent required.
If you know about the following it's a plus:
* Associates or technical degree/certificate preferred. Bachelor's degree desired.
* One to two years' experience in a fast-paced customer service and/or a process-driven workplace preferred.
* Bilingual skills (ideally in Spanish, Somali, Arabic, Dari, Punjabi, Hindi or Russian) desired.
* Intermediate level of Word, and Outlook required as well as other related scheduling software.
Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.
Where to gather your records:
* If you are providing immunizations from an electronic health record, please ensure that you obtain a copy of your full records rather than a screenshot. Each page of your records should include your first and last name, date of birth, and the name of the health system from which the records are pulled.
* If records do not show any data, please seek guidance from your provider for further assistance.
* If you are unable to provide proof as noted above, you can choose to have a lab titer drawn to check immunity or to be re-vaccinated. If you receive vaccination(s) or lab titers, you may obtain them through HealthPoint at no cost to you. This is a great opportunity to get your immunization record up to date at no additional expense.
HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.
* Medical, Dental, and Vision for employees and their families/dependents
* HSA, FSA plans
* Life Insurance, AD&D and Disability Coverage
* Employee Assistance Program
* Wellness Program
* PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)
* Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)
* 8 holidays and 3 floating holidays
* Compassion Time Away up to 40 hours
* Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
* Retirement Plan with Employer Match
* Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.
* Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more
* Development and Growth Opportunities
To learn more about HealthPoint, go to *********************** #practiceyourpassion
It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.
Patient Services Representative
Patient service representative job in Kirkland, WA
Shift: Monday-Friday 1:30pm-10:00pm
Compensation: The salary range is $21.24- 29.99/hour. The salary is based on multiple factors, including but not limited to job-related experience, knowledge, skills, abilities, and employment status.
Evergreen Radia is looking for a PSR (Patient Service Representative) to join our team. We are an Outpatient Imaging Center, open Monday - Saturday, located in downtown Kirkland, Washington. Evergreen Radia is a part of Radia, Inc.
Come join a great team dedicated to quality imaging and excellent patient care.
Benefits:
A 401(k)-employer match, with a profit-sharing component
Free onsite parking
Learning opportunities through professional development programs
Educational Assistance
Service bonus
Discretionary annual performance-based bonus
Position Summary:
Performs a variety of clerical functions that support the overall Imaging Center
Provides a warm, welcoming environment to all patients
Ability to professionally handle a high volume of patient check-in
Ensures the accuracy of patient demographic and insurance information
Collect and reconcile patient payments. Knowledge to respond to patient questions regarding routine billing and insurance matters
Accurately enter incoming orders in a timely manner
Ability to meet or exceed performance metrics, with a focus on quality, accuracy, and timeliness
Ability to de-escalate conflict situations with minimal supervisory assistance but able to recognize when a situation is beyond individual training/expertise and requires assistance
Qualifications and Requirements
High School diploma or equivalent
Minimum of 1 year in a customer service-oriented environment required
Minimum of 1-year medical office experience preferred
Knowledge of medical insurance preferred
Must be very proficient in computer skills, multi-tasking and working with several software programs at the same time
Demonstrates a professional demeanor in appearance and behavior in all work-related interactions
COVID Requirements
To protect physicians, employees, and patients of Radia from contracting COVID-19 and to help prevent the spread of COVID-19, Radia requires that all Health Care Setting Workers receive a COVID-19 vaccination, subject to the exemptions. New hires are required to present written proof of COVID-19 vaccination or a written request for an exemption within 30 days of hire.
About Radia Evergreen Radia is an Imaging Center of Radia. Radia is one of the largest and most progressive radiology groups in the nation. Our team of more than 200 board-certified radiologists, with specialty training in everything from Mammography to Neuroradiology and Musculoskeletal to Interventional, provide more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations. #INDTLC
Auto-ApplyIntegrated Planning and Scheduling Specialist
Patient service representative job in Renton, WA
Company:
The Boeing Company
Integrated Planning and Scheduling Specialist will lead project and schedule execution for multiple Passenger Seat Development Programs. You will work with leadership and a cross-functional team to build and maintain an integrated project plan.
This is an exciting opportunity to be part of an innovative and dynamic team where we have the rare opportunity to work directly with suppliers and customers to develop and certify new products. We are in charge of developing and managing projects that assist in developing seats that will be installed on all BCA aircrafts.
Position Responsibilities:
Independently develops, coordinates, integrates, analyzes, and maintains an integrated plan and schedule to meet program and/or project requirements following project management industry standards.
Performs studies, analysis (trend, variance, impact), and risk assessments to determine impacts and constraints involving product development, production rates, process improvement, and program initiatives.
Creates schedules, reports, metrics, change activity, communicates and updates plan regularly throughout the lifecycle of program or project.
Works to improve project management processes and business systems and implement best practices that support project decision-makers.
Directs all phases of projects or subsystems of major projects from inception through completion.
Acts as primary project contact to establish key stakeholder requirements and project objectives.
Assists customers to develop performance recovery plan and ensure all project control systems are in place to support ongoing support to stakeholders.
Basic Qualifications (Required Skills/Experience):
5+ years of experience using Open Plan Professional and Milestone Professional
5+ years of experience in a Business Operations or Project/Program Management role
5+ years of experience managing projects and using standard project management tools
5+ years of experience in a role that required communication, technical writing, presentation development, facilitation, and organizational skills
5+ years of experience in project management (supporting diverse programs and projects) with the capability to prioritize, facilitate, and coordinate multiple projects simultaneously
5+ years of experience developing and executing operating rhythms, integrated program schedules, project plans, and/or metrics
5+ years of experience working with cross-functional teams
Preferred Qualifications (Desired Skills/Experience):
Bachelor's degree or higher
Experience developing and integrating strategic projects, plans, and initiatives to meet business goals
Experience working in a multifaceted work environment, including managing multiple priorities
Strong verbal and written communication skills
Experience communicating with employees, customers, peers, and all levels of leadership
Experience using Microsoft Project
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift:
This position is for 1st shift.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range:
Level 3 $96,000 - $103,000
Level 4 $118,000 - $128,000
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
Safety Sensitive:
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
Boeing EEO Policy
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Auto-ApplyCare Coordinator
Patient service representative job in Mount Vernon, WA
ABOUT NWRC
Northwest Regional Council (NWRC) is a multi-service agency that covers the Washington counties of Island, San Juan, Skagit and Whatcom, with offices in Bellingham and Mount Vernon, Washington. NWRC's slogan: “Human services with you at the center” encapsulates its focus on creating new solutions to navigate the challenges of aging and disability, proactive paths to behavioral health and recovery, and new partnerships between healthcare and social services. We are seeking applicants for a Health Homes Care Coordinator.
JOIN US
NWRC's values are centered on the concepts of respect, inclusiveness, and striving to foster a healthy work environment for all employees. With these values in mind, we will do our part to support and further diversity, equity, and inclusion not only in our workplace, but in our communities. Toward this goal, we invite candidates from diverse backgrounds and perspectives to apply and help shape the future of NWRC.
HEALTH HOME CARE COORDINATION PROGRAM
The primary goal of the health home care coordination program is to assist clients with making the best use of their current services and supports, as well as aid in helping them to find others that may be beneficial. Health Home services are designed to support clients with ongoing chronic conditions and being of support to them to maintain and achieve health goals.
A DAY IN THE LIFE
Care Coordinators are based primarily in the field while providing both intensive care coordination and comprehensive care management. As a Care Coordinator you will provide coordination of medical and social services needed such as, long-term care, transportation, food services, mental health advocacy, medical specialist and referral appointments; while facilitating communication between the clients medical providers, family, and other caregivers.
COMPENSATION & BENEFITS
10-Step pay range: $30.16 - $39.35 hourly
NWRC salary ranges are comprised of a 10-Step scale. On their employment anniversary, employees are eligible for an annual pay increase to the next step in the associated salary range, subject to satisfactory performance. In addition to the annual pay increases, NWRC assesses cost of living adjustments (COLA) on an annual basis, subject to Governing Board approval. New employees at NWRC usually start at the first step in the position's assigned salary range. NWRC may consider a higher step when evaluating the candidate's experience, training, or proven capability. Internal equity will be reviewed and prioritized when determining a starting pay rate.
As a full-time, permanent, non-exempt role, this position is eligible for the following benefits:
100% Employer paid medical for individual employee plans and up to 95% paid medical for dependent coverage plans, with multiple plan options
100% Employer paid Dental and Vision for the employee and eligible dependents with multiple plan options
Washington State Public Employees Retirement System (PERS 2 or PERS 3)
100% Employer paid Employee Assistance Program (EAP) for employee & dependents
Life and Long-term Disability insurance, including voluntary buy-up options
Vacation Leave, accrued at 8hrs/month & increasing with longevity
Sick Leave, accrued at 8hrs/month
12 Paid Holidays Annually
3 Paid Wellness Days Annually
Voluntary Flex Spending Plans for health and/or child/elder care
Voluntary Deferred Compensation Program
Alternative Work Schedules
Hybrid Work Environment
4% premium pay offered for Certified Social Services Interpreters
Note: NWRC meets the Public Service Loan Forgiveness (PSLF) definition of a public service organization.
SCHEDULE & LOCATION
NWRC strives to offer employees schedule flexibility while balancing the needs of their role within the agency with their personal lives. The Care Coordinator will work with the Care Management Program Supervisor to develop a schedule that includes regular, in person time in the Skagit office as well as optional remote days.
QUALIFICATIONS
Education/Experience:
Master's Degree in Behavioral or Health Sciences or related field and 1 year of experience providing direct human services to clients, preferably in a community setting OR
Bachelor's Degree in an equivalent field and at least 2 years of experience providing direct human services to clients, preferably in a community setting OR
An equivalent combination of education and experience that provides the skills, knowledge and ability to perform the work
Knowledge, Skills, and Abilities:
Demonstrated ability to assess client health and functional status, understand and develop appropriate recovery plans and make clear and concise recommendations
Demonstrated advocacy skills and sensitivity to the needs and values of diverse groups
Demonstrates an ability to engage with communities of color, people with disabilities, LGBTQIA+, and other marginalized communities
Demonstrates an understanding of institutional barriers to services
Demonstrated ability, willingness and commitment to support an environment that advocates and creates a sense of belonging for individuals of all ethnicities, genders, ages, and backgrounds
Knowledge of the local providers, services and resources, as well as the formal and informal support networks available in the service area
Ability to communicate effectively in both oral and written format
Ability to work independently, with good judgment and a minimum of supervision
Ability to plan, prioritize and coordinate work assignments and/or projects
Ability to establish and maintain effective working relationships with coworkers, community agencies, and the general public using courtesy, tact, and good judgment
Ability to defuse difficult situations recognizing the need for sensitivity as well as assertiveness,
Demonstrated ability to maintain a high level of confidentiality
Licenses/Certificates/Special Requirements:
Must have a valid driver's license, a vehicle available for work-related travel, and appropriate liability insurance.
RECRUITMENT & SELECTION PROCESS
After reviewing the applications, the NWRC will contact the most qualified candidates to participate in a selection process consisting of job-related selection exercises. NWRC will make reasonable accommodation upon request for those individuals with disabilities.
Patient Access Coordinator - Medical Imaging (Full Time / Eves)
Patient service representative job in Issaquah, WA
Welcome to a medical center where you're the center of attention.
Pay range:
-
Hourly$22.22 - $33.33
Responsible for exemplary customer service in greeting and orientation of patients and visitors to the hospital. Interviews the patient for complete demographic and financial data to complete the registration process accurately, efficiently and promptly. Collects appropriate monies, obtains appropriate signatures, notifies patients/guests of hospital regulations, policies and services. Performs other duties as assigned.
Full Time / Days
Monday-Friday 1430-2300
Issaquah
Qualifications
High School Diploma required, Bachelors Degree preferred. Formal training in medical terminology, hospital finance and customer relations a plus.
Previous admission/registration experience or previous physician office, hospital or other frontline customer contact experience in a business setting. Demonstrated customer service skills required. Exceptional interpersonal skills to interview, educate and advise patients of hospital policies and the professionalism to positively interact with other Overlake personnel are required.
Outstanding professionalism, poise and tact in appearance, manner and personality. Knowledge of the financial requirements of insurances, HMO and PPO organizations and state and federal programs. Must be articulate and skilled in teaching patients how to access the healthcare system. Ability to type 50 WPM and use 10-key accurately. Knowledge of medical terminology and hospital processes required. Ability to work independently and in a team environment. Must have the ability to work in a fast paced area, where the performance and concentration of several tasks may be required simultaneously.
Why join Overlake?
We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row.
Local, visible leaders who care about you.
A values-based work environment.
Medical insurance premiums as low as $0 per month.
Many Overlake services covered at 100%.
Tuition reimbursement up to $10,000 per year.
Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
Pre-tax and Roth after tax retirement savings plans.
An expanded Employee Assistance Program.
A caregiver support program to help with everything from childcare to eldercare.
Free parking and Orca transit passes.
If this sounds like an environment where you'll thrive, we'd love to hear from you.
How much will this job pay?
Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact ***********************
Auto-ApplyPatient Care Coordinator - Edmonds, WA
Patient service representative job in Edmonds, WA
Puget Sound Hearing, part of AudioNova - a Sonova Brand
Office: 21727 76th Ave. W Suite A Edmonds, WA 98026
Compensation: $22.00 - $23.00 an hour + Sales Incentive Program!
Schedule: Monday-Friday, 8:30 AM - 5:00 PM
What We Offer:
Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Hearing Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Patient Care Coordinator - Edmonds, WA
Patient service representative job in Edmonds, WA
Puget Sound Hearing, part of AudioNova - a Sonova Brand Office: 21727 76th Ave. W Suite A Edmonds, WA 98026 Compensation: $22.00 - $23.00 an hour + Sales Incentive Program! Schedule: Monday-Friday, 8:30 AM - 5:00 PM What We Offer: * Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Auto Customer Service Reps
Patient service representative job in Edmonds, WA
Lynnwood Honda Service 22020 Highway 99 Edmonds, WA 98026 **************
Automotive Service Technician - Hiring Now
Signing bonus of up to $2,000 (based on experience)
Competitive bonuses & full benefits package
Earn up to $42 per hour
Flexible scheduling options
Walk-in applicants are welcome
Lynnwood Honda is hiring a Master Service Technician /Service technician and experienced Service Technicians. We offer competitive compensation based on skill and certifications. Master-level experience is required; Honda and Acura certifications are preferred.
Lynnwood Honda is an award-winning Honda dealership, including Honda Presidents Award, Fixed First Award and others. Lynnwood Honda is a family-owned business that is over 100 years in the automotive industry. We believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs.
This is the place to become a part of an amazing team. Move away from corporately run dealerships and join a family run business. Want to level up your career? Join Lynnwood Honda and earn what you deserve!
We offer:
Top tier compensation with flat rate pay and bonuses available
Busy Shop - 120%+ efficiency readily achieved
Medical, dental, vision and life insurance with supplemental disability
401(k) retirement plan with employer match available
Paid sick days, vacation and holidays
Company-provided uniforms
Great Schedule 4/10s and 5-8s work schedules available
Team Environment
Career advancement opportunities
Ongoing learning and training
Responsibilities Master Service Technician/Mechanic:
Inspect vehicle and diagnose problem(s)
Perform quality repair/maintenance work that meets dealership and manufacturer standards including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc.
Provide estimate of time and parts needed for repair/maintenance
Assist other Technicians where necessary
Learn new technical information and techniques in training sessions to stay current with rapidly changing technology
Keep shop neat and account for dealership owned tools
Other duties may be assigned according to skill level and certification
Qualifications Master Service Technician/Mechanic:
Master Service Technician / Mechanic experience required
Honda and Acura Certifications are preferred!
Valid driver's license with acceptable driving record
Flexible and focused on maintaining a high level of customer service
Good work ethic and problem-solving skills
A positive attitude and works well as part of a team
Were excited to meet you!
Please upload your resume. Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer
.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Patient Services Coordinator LPN Home Health
Patient service representative job in Kent, WA
Become a part of our caring community and help us put health first *$2,500 Sign-on Bonus* The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management.
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
Completes requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
Schedules TIF OASIS collection visits and deletes remaining schedule.
Reschedules declined or missed (if appropriate) visits.
Processes reassigned and rescheduled visits.
Ensures supervisory visits are scheduled.
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
Verifies visit paper notes in scheduling console as needed.
Assists with internal transfer of patients between branch offices.
If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
Have at least 1 year of home health experience.
Prior packet review / QI experience preferred.
Coding certification is preferred.
Must possess a valid state driver's license and automobile liability insurance.
Must be currently licensed in the State of employment if applicable.
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$53,800 - $72,800 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyPatient Care Coordinator
Patient service representative job in Seattle, WA
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Mon - Thurs 9-5 Fri 7-2
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$22-25/hr
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Auto-ApplyPatient Care Coordinator - Medical
Patient service representative job in Sequim, WA
Job Details Jamestown Family Health Clinic - Sequim, WA Full Time $20.91 - $27.18 HourlyDescription
We're looking for someone with excellent organizational and administrative skills who is compassionate and discrete while being passionate about healthcare excellence.
In this vital role, you will be the front-line support for our patients and providers, ensuring smooth daily operations. To ensure success, you should be confident and professional while offering clear and accurate communication. Top candidates will work comfortably under pressure, multi-task in a fast-paced environment, and effectively react to patient needs, all while providing exceptional customer service.
What You'll Be Doing:
The Patient Care Coordinator is responsible for patient care coordination and outstanding customer service. Your primary job duties will include:
Patient Interaction: Greet and attend to patients in person and over the phone in a professional and courteous manner.
Front Office Management: Check patients in and out of the clinic quickly and accurately.
Scheduling: Scheduling and/or canceling appointments in the correct format for 25+ providers.
Data Management: Collect, verify, and update patient demographic data and insurance information (including adding and terming insurance coverage) and scan insurance cards into the electronic health record.
Financial Duties: Accurately collect and post patient co-payments and outstanding balances.
Communication: Route and manage incoming calls from a multi-line phone system, composing and routing messages efficiently.
Compliance: Perform all duties within HIPAA regulations and adhere to all clinic policies and procedures.
Clerical & Administrative Support: Assist patients with general tasks (paperwork, forms, calling a taxi, etc.) and perform other duties integral to the daily operations of the clinic.
Participate in clinic meetings.
What We're Looking For:
Education: High School Diploma or equivalent required.
Experience: Two (2) years of customer service experience required.
Skills:
Basic money handling/management and experience with office equipment.
Excellent time management and computer proficiency in Microsoft Suites, 10-Key, and keyboarding at more than 40 wpm.
Exceptional interpersonal skills, including effective verbal and written communication.
Excellent organization skills and the ability to prioritize multiple tasks.
What are the Preferred Qualifications for this position?
Washington State Medical Assistant Certification eligibility for level A. C. E. preferred
Knowledge of medical terminology and medical billing processes preferred
Effective time management, decision-making, and problem-solving skills
American Indian/Alaska Native preferences apply.
Read the full job description here: Patient Care Coordinator
Triage Patient Care Coordinator RN
Patient service representative job in University Place, WA
Job Summary and Responsibilities Sign-on bonus & Relocation Assistance available! Are you a skilled and empathetic Registered Nurse looking to make a profound difference in patients' lives? CHI-Franciscan Health is seeking a dedicated Hospice Admission RN to join our team!
In this vital role, you will:
* Provide expert care: Evaluate and admit patients to our hospice services, ensuring professional standards and regulatory requirements are met.
* Be a lifeline: Respond to urgent client calls, assessing symptom management needs and coordinating timely interventions.
* Educate and empower: Offer essential end-of-life education, addressing the physical, psychological, and spiritual needs of our clients and their families.
* Utilize critical skills: Apply your nursing expertise to assess situations over the phone, collaborate with physicians, and address urgent clinical issues.
* Communicate with heart: Leverage strong communication skills to gather information and provide clear instructions during triage.
* Work with independence: Exercise a high degree of independent judgment, supported by academic and clinical preparation.
If you're passionate about providing compassionate, high-quality care during a critical time, we want to hear from you!
Apply today and become a part of a team that truly cares!
Job Requirements
Experience/Education requirements:
Graduation from an accredited school of nursing, BSN preferred.
Two years of related nursing work experience in an acute clinical care setting that would demonstrate attainment of the requisite job knowledge skills/abilities.
Work experience in one of the following clinical specialty areas is required: Oncology, Med/Surg, Nutrition Support, Pediatrics, IV Therapy, Gerontology, and Home Health.
Current licensure as an RN by the Washington State Board of Nursing.
Current Healthcare Provider BLS Certification.
Where You'll Work
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
Patient Experience Representative
Patient service representative job in Bellevue, WA
Job DescriptionSalary: $17-$25 DOE
Are you passionate about making a genuine difference in families lives? Do you thrive in a dynamic, collaborative environment where play, kindness, and purpose guide every action? Join ICAN Childrens Therapy and help build a future where children can shine their brightest!
About ICAN Childrens Therapy
At ICAN, we believe every child deserves to thrive. Our passionate, multi-disciplinary team works collaboratively with children and their families to unleash each child's potential through innovative, evidence-based therapy. We foster a vibrant workplace that empowers team members to lead, grow, and create positive impacttogether.
What Youll Do:
As a Patient Experience Representative, you are the heartbeat of our front desk and the first step in every familys journey with ICAN. Youll:
Own the front desk experience: Keep a tidy, welcoming space and set a positive tone for all who enter.
Greet and guide families: Offer compassionate, knowledgeable assistancemaking every guest feel special.
Coordinate patient schedules: Master multitasking as you schedule, reschedule, and support timely, accurate appointments for our children and families.
Champion communication: Provide responsive, empathetic, and thorough updates in person, on the phone, and via email.
Support quality care: Facilitate the intake process, maintain detailed records, and help families navigate billing with care and clarity.
Solve problems and celebrate wins: Collaborate with therapists and colleagues to proactively address families needs and create joyful experiences.
Who Thrives Here:
You genuinely love building relationships and learning each familys story.
You stay upbeat and motivatedembracing new challenges with a solution-focused attitude.
Youre organized, detail-oriented, and skilled at making fast, thoughtful decisions.
You believe communication is at the heart of great service.
You bring a growth mindsetseeking out opportunities to expand your skills and advance your career.
Qualifications:
Experience in a medical, reception, or customer service setting (medical scheduling a plus)
Confident in English (oral & written); extra languages are a plus!
Familiarity with office technology (phone, copier, printer, EHR or scheduling systems)
Proven record of reliability and professionalism. Background check required.
Able to manage multiple tasks and timelines with grace under pressure
Why ICAN?
Growth Opportunities: Were committed to developing your potential and promoting from within.
A Mission That Matters: Every day, your work helps kids and families.
Inclusive Culture & Teamwork: We celebrate your unique strengths and play, fast, kind, and together!
Benefits: (Health insurance, 401k, PTO, professional development, mentorship)
If you are ready to make an impactone family, one child at a timeapply today and help ICAN children and families flourish!
ICAN Childrens Therapy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Scheduler - Patient Care Coordinator
Patient service representative job in Tacoma, WA
Job Description
Job Title: Patient Care Sales Coordinator
Responsible To: Business Office Manager
Responsible For: Managing and Scheduling Consults/Surgeries
Overtime Status: 40 hour work week - no overtime expected
Job Summary:
Join a leading aesthetic practice in Tacoma and work directly with a Harvard-trained, board-certified plastic surgeon. This role is responsible for handling/vetting all cosmetic plastic surgery inquiries, building relationships with patients to earn their trust, and scheduling viable leads for in person consults to ensure a strong booking rate.
Primary Tasks and Responsibilities:
Strong emphasis on sales. Anticipate between 200 and 400+ patient contacts each week.
Use phone calls, emails and texts to regularly communicate with patients
Manage incoming phone inquiries - elevate confidence in provider and practice emphasizing why Aesthetic Surgery Centre checks all of the boxes
Manage incoming online leads - track based on level of interest/readiness to proceed with procedure
Inquire and understand patient's needs, goals, and time frame expectations. Gain insight into financial readiness for a cosmetic procedure. Move viable candidates into consult slots and those who may not be ready to schedule into a tickler file for future follow up.
Schedule surgical consults.
Day of consult, greets patients in person and prepares them for physician examination. Debrief the physician prior to introductions.
Prepare and present quotes for all cosmetic procedures.
Regularly follow up with patients who presented inquiries but were not ready to schedule.
Maintains patient confidentiality.
Perform other related duties as directed or required.
Education requirements:
College Degree
Experience Requirements:
2+ years sales experience
Previous sales experience with proven results
Performance Requirements:
The job holder must demonstrate current competencies applicable to the job position.
Skills:
Strong sales acumen.
Strong organizational skills
Strong and professional customer service skills
Skill in handling incoming phone calls and sorting according to readiness to proceed with surgery
Skill in written and verbal communication.
Abilities:
Ability to independently manage job duties.
Ability to react calmly and effectively, sometimes handle difficult conversations.
Ability to multitask and prioritize duties.
Ability to flexibly respond to changing demands.
Ability to communicate clearly.
Ability to understand and achieve set growth expectations for practice
Ability to type fast and learn new computer software programs quickly
Patient Care Coordinator
Patient service representative job in Bainbridge Island, WA
Job Description 🌟 Join Our Team as a Patient Care Coordinator! 🌟
Help change lives through meaningful work in a supportive, community-focused clinic.
Are you passionate about making a real difference? Do you believe in the power of communication to transform lives?
We're a small, dedicated outpatient Speech Therapy clinic looking for a Patient Care Coordinator who's excited to grow with us long-term. If you've personally experienced the life-changing impact of Speech Therapy-whether as a parent, family member, or advocate-you already understand how vital this work is. Now, imagine being part of that journey every day.
About Our Mission
At our core, we're here to provide exceptional care while building strong, lasting relationships with the families we serve and the providers who trust us with their referrals. As our Patient Care Coordinator, you'll play a key role in growing our presence in the community, strengthening partnerships, and supporting our reputation as a compassionate, high-quality provider.
What You'll Be Doing
This role blends community outreach, light marketing, and clinic support. You'll:
Build and maintain relationships with local referral sources (pediatricians, schools, family practices)
Coordinate and schedule meetings between referral sources and our clinic owner
Prepare and distribute public relations materials and mailings
Collaborate with our graphic designer to create on-brand marketing content
Help develop and distribute surveys to better understand our community's needs
Maintain a database of email contacts and support regular communication
Assist with light administrative work and occasional housekeeping to ensure a welcoming clinic environment
What Success Looks Like
A consistently positive public image across our community and referral network
A steady flow of new referrals who become long-term, satisfied clients
A strong, trusted reputation as a clinic that delivers excellent care and clear communication
Who You Are
We're looking for someone who:
Is a natural connector with strong interpersonal instincts
Communicates easily and confidently with a wide range of people
Is creative and strategic about building relationships
Pays attention to the small details-like handwritten thank-you notes
Is friendly, warm, and genuinely interested in others
Stays patient and positive when facing occasional setbacks
Is organized, dependable, and flexible with shifting priorities
Why You'll Love Working With Us
Purpose-Driven Work: Everything you do contributes to meaningful outcomes for children and families
Supportive Team Culture: We value kindness, integrity, and collaboration
Growth Opportunities: Start part-time and grow with us as our clinic continues to expand
Ready to Apply?
If you're excited about connecting people, supporting a mission that matters, and growing with a team that cares deeply about what we do, we'd love to hear from you.
Patient Access Representative
Patient service representative job in Tacoma, WA
Full-time Description
Make a Meaningful Difference and Join Our Team as a Patient Access Representative!
Schedule: Full-Time | Mon - Fri, 8:00 AM - 5:00 PM
Hiring Range: $20.20 - $25.00 per hour
Position Close Date: Open Until Filled
Are you passionate about helping others and making a real difference in your community? Start your healthcare career as a Patient Access Representative at the Puyallup Tribal Health Authority (PTHA) - a culturally grounded, patient-centered organization serving the Indigenous community with compassion and purpose.
As a Patient Access Representative, you'll be the warm and welcoming first point of contact for patients accessing care. This is a fantastic entry-level opportunity to join a mission-driven healthcare team and gain valuable experience in a high-volume, fast-paced clinical setting.
What You'll Do:
As a Patient Access Representative, you'll play a key role in supporting patient access and ensuring every visitor feels respected, cared for, and informed. You'll have a variety of responsibilities including:
Greet and assist patients and visitors in person and over the phone with warmth and professionalism
Guide patients through check-in process and help complete forms
Learn and support functions in the Electronic Health Record and scheduling systems
Register new and returning patients, verify insurance, and update records
Assist in appointment reminders, chart preparation, and administrative support tasks
Uphold confidentiality and customer service standards in all interactions
What You Bring:
HS Diploma or GED
One (1) year front desk experience in a healthcare facility
One (1) year recent experience verifying and entering patient information into an electronic health system
A proven track record of excellent attendance and attention to detail
Strong desire and ability to quickly learn new computer systems
Why PTHA?
We are more than a clinic - we're a culturally grounded, patient-first health and wellness center serving the Indigenous community. We value teamwork, integrity, and community well-being. Here, your work has meaning.
Work in a mission-driven, accredited organization
Serve a close-knit patient population in an urban reservation setting
Enjoy opportunities for professional development and training
Experience a strong support system and inclusive team culture
Perks of the Role:
Meaningful Mission - Contribute to the overall wellness of a tribally operated health organization dedicated to serving the Indigenous community
Competitive Compensation - Receive a fair salary that reflects your expertise and the impact of your work
Supportive Team Culture - Join a collaborative and inclusive environment where respect and ethics are core values
Cultural Enrichment - Work in an organization that values and integrates Indigenous traditions, community care, and cultural sensitivity
Stability & Impact - Be part of a long-standing, accredited institution that plays a vital role in community health and development
PTHA Employee Benefits:
Supportive environment that values a healthy work/life balance
Medical/Dental/Vision monthly premiums paid 100% by PTHA for employees (health coverage begins the first of the month following hire date)
(13) annual leave (vacation) days + (13) annual sick leave days
(18+) annual paid holidays including a birthday holiday
401(k) with annual profit-sharing contributions after (2) years of service
Life and AD&D insurance coverage
Have student loans? PTHA is an approved loan repayment site for various student loan programs
Whether you're beginning your journey in healthcare or looking for meaningful work in service of Indigenous health and wellness, PTHA is the place to be. Our team works together to uphold traditions, promote wellness, and provide exceptional care - and we'd love to have you join us! Apply today to be a Patient Access Representative and take the first step toward a rewarding future at PTHA!
In accordance with federal law, Native American Preference in employment applies and job placements are given on a competitive basis, using job related factors.
Salary Description $20.20 - $25.00 per hour
PSS / Patient Services Specialist (Back office) - Primary Care at Fremont
Patient service representative job in Renton, WA
**UW Medicine Primary Care - Fremont** has an outstanding opportunity for a **Between Visit Care Coordinator.** **WORK SCHEDULE** + Full-time, 100% FTE (40 hours per week) + Monday-Friday; 7:45-4:45 + Day Shift **DEPARTMENT DESCRIPTION** Fremont is known as "The Center of the Universe," so what better place to have a primary care clinic for families at any stage of life?
UW Medicine board-certified providers offer a complete spectrum of primary care services five days a week, including family medicine with behavioral health, travel medicine, nutrition services, reproductive health and sports medicine.
**POSITION HIGHLIGHTS**
+ Conveniently located near public transportation
+ Make a difference for the patients and employees we serve
+ Opportunity to provide career growth
**PRIMARY JOB RESPONSIBILITIES**
+ Ensures timely response by following established network standard work and clinic protocols for telephone encounters, Epic in-basket folders, incoming/outgoing phone calls and responding to patient messages in MyChart
+ Manages incoming multi-line phone calls, MyChart messages, paperwork and fax transmissions from patients, pharmacies, and other providers. Routes to other care team members as necessary for follow up
+ Acts as a liaison between provider and other facilities including UW Medicine entities and departments, pharmacies, home health agencies, specialists, etc.
+ Reviews open telephone and MyChart encounter report and performs audits. Communicates audit results and trends or patterns pertaining to access to care to clinic leadership
+ Gathers information from patient symptom-based calls and routes to nurse triage as appropriate per guidelines
+ Provide administrative support to the referral process, such as faxing referrals and scanning referral related paperwork as needed to support Patients Are First standards
+ Assist with forms completions for providers as needed for patients, insurance companies and employers. Drafts and completes letters on the provider's behalf for various needs related to work, school, test results, etc.
+ Other duties as assigned by supervisor
**REQUIREMENTS**
+ High school graduation or equivalent AND
+ One year of healthcare, administrative, or customer service experience OR
+ An equivalent combination of education/experience
**ABOUT UW MEDICINE PRIMARY CARE**
UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.
UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees.
Compassion. Innovation. Excellence. (*********************************************************************************
**ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER**
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. (******************************** Join our mission to make life healthier for everyone in our community.
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$23.13 hourly
**Pay Range Maximum:**
$33.65 hourly
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit ******************************************************
**Shift:**
First Shift (United States of America)
**Temporary or Regular?**
This is a regular position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
SEIU 1199NW UWMC Northwest Service and Maintenance
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** .
To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.