Patient service representative jobs in El Paso, TX - 201 jobs
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Patient Service Representative
Patient Access Representative
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Patient Care Coordinator
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Admissions Clerk
Patient Administration Specialist
Patient Advocate
Patient Service Associate
Medical Billing, Receptionist
In-Person Patient Care Coordinator
Converge Medical Technology 4.2
Patient service representative job in El Paso, TX
Exciting In-Person Patient Care Coordinator Opportunity! Be the hands-on support behind life-changing pain management-bringing care, education, and innovative solutions directly into patients' homes while ensuring they stay engaged, compliant, and on track toward recovery.
At Converge Medical Technology, we provide game-changing technology with empowering, personalized patientservices as part of our in-home, multidisciplinary programs for chronic low back and neck pain. Our passion is to change people's lives. The genuine care and healing of our patients is our highest mission, and our goal is to help them get back to doing the things they love.
Our In-Person Patient Care Coordinators play a critical role in delivering exceptional patient experiences. By combining clinical judgment, patient education, and hands-on device management, you ensure patients receive safe, effective care while completing their treatment programs successfully.
Details:
Location: Travelling in El Paso, TX and surrounding area
Pay Range: $55,000
Key Responsibilities:
Deliver Patient Care & Device Support:
Coordinate with Clinical Operations to schedule device deliveries and pick-ups.
Deliver, set up, service, and retrieve devices in patients' homes.
Educate patients on proper device use, treatment protocols, and troubleshooting.
Collect patient outcomes and feedback to support ongoing care.
Monitor Progress & Ensure Compliance:
Apply clinical judgment to evaluate patient progress and determine next steps.
Conduct regular phone and virtual check-ins to support adherence and motivation.
Address patient concerns related to treatment tolerance, compliance, or device function.
Escalate urgent clinical or device issues to appropriate internal teams.
Provide follow up patient monitoring as needed.
Documentation & Compliance:
Maintain accurate patient documentation, including progress notes and provider updates.
Prepare documentation supporting medical necessity, authorizations, appeals, and billing.
Track patient outreach, activity, and outcomes in Salesforce and internal systems.
Follow HIPAA, Department of Labor regulations, and company policies.
Inventory & Operational Support:
Manage device inventory, storage units, and equipment transfers.
Replace defective units in coordination with warehousing.
Safely operate and maintain a company-issued vehicle per fleet policy.
Collaboration:
Partner with intake, collections, clinical operations, and sales teams to ensure seamless patient care and satisfaction.
Perform other duties as assigned.
Qualifications:
Associate's degree or higher in a health-related field with preferred concentration in exercise physiology, athletic training, exercise science, or physical education.
Bilingual Spanish Required
• 2-3 years of experience working with patients in a clinical or care-focused setting or with clients as a personal trainer, athletic trainer or physical therapy assistant preferred.
Strong understanding of anatomy, musculoskeletal conditions, and injury recovery.
Excellent communication, organization, and time-management skills.
Ability to exercise independent judgment, solve problems, and manage patient concerns.
Comfort using CRM and documentation systems (Salesforce preferred).
Mechanically inclined with the ability to troubleshoot medical devices.
Valid driver's license and ability to regularly lift and transport equipment up to 75 lbs.
Mission-driven, patient-focused, team-oriented, and eager to continuously grow.
Why choose Converge Medical Technology? Our mission is Fun, Family, and Freedom. We encourage our team members to have fun at work, prioritize their family and work/ life balance, and have the freedom to improve how we do things. We offer medical, dental, and vision insurance, short- & long-term disability, FSA/ HSA options, 401k with matching, and so many more. Come and join a company that values its team as much as its growth!
$55k yearly Auto-Apply 33d ago
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Patient Reception Specialist - Sun Ridge South
Harbor Health
Patient service representative job in El Paso, TX
Harbor Health looking for skilled Patient Reception Specialists (PRS's) to become a member of our team. Harbor Health is an entirely new multi-specialty clinic group in El Paso, TX utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center.
The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Patient Reception Specialist informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.
How You Will Get Things Done:
Obtain copies of insurance cards, driver's licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR
Perform demographic and insurance validation, and inform patients of privacy policies and procedures
Keep the reception and patient waiting areas clean and organized
Other duties as assigned
How You Will Build Trust:
Greet all patients and visitors in a professional and welcoming manner
Effectively communicate unexpected schedule delays to patients and assist with patient comfort should delays arise
How You Will Innovate:
Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well as submitting batches daily
Schedule patient appointments/follow-up appointments per established policies and procedures
Experience to Drive Change:
Adept in medical terminology and insurance practices
Proficient in the use of computer programs and applications including Google Suite applications and practice EMR systems
Competent in basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
Knowledgeable of CPT and ICD-10 coding
Current BLS certification for healthcare providers preferred
High School Diploma/Equivalency required
Experience in primary care, family practice, internal medicine, urgent care, or ER preferred
$29k-37k yearly est. Auto-Apply 28d ago
Patient Access Representative
Salud y Vida, P.A
Patient service representative job in El Paso, TX
Job DescriptionSalary:
Looking for highly-motivated individuals who are interested in working in the medical field. No prior experience necessary.
Job duties include but are not limited to:
Operate telephone business systems equipment to relay incoming, outgoing and interoffice calls
Delivering patient messages to medical providers
Scheduling/Confirming medical appointments
Providing customer service and informing patients of company medical, scheduling, and billing policies.
Responsible for clerical duties such as e-fax documents, authorizations, updating records, and more
Call or send electronic messages to other organizations such as pharmacies, and insurance companies
Minimum requirements
High School Diploma or GED equivalent
Computer/Typing skills: at least 35 WPM
Abilities required
Bilingual English/Spanish preferred
Excellent Interpersonal Communication Skills
Computer Applications Skills
Complex Problem-Solving Skills
Customer Service Skills a must.
$29k-37k yearly est. 1d ago
PT - In-Patient
Del Sol Medical Center
Patient service representative job in El Paso, TX
Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them.
We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat:
Health
Vision
Dental
Life insurance
$28k-36k yearly est. 28d ago
Clerk- Admissions & Registrar (Part-time)
El Paso Community College 4.4
Patient service representative job in El Paso, TX
Under direct supervision provide basic clerical and routine support services. In-person work on campus is an essential function of this position.Perform basic administrative support duties to include typing routine correspondence. Greet visitors, answer, screen, and route telephone calls. Route and prepare incoming and outgoing mail including faxes.
Conduct basic research, compile and type routine statistical reports.
File correspondence and other records. Assist in ordering and maintaining supplies. Arrange for equipment maintenance.
Assist in arranging meetings/workshops, reserving and preparing facilities.
Perform other related duties as assigned.Required Qualifications:
1. High School Diploma or equivalent and no experience required (candidate will receive on-the-job training).
Desired Qualifications:
1. Experience providing effective customer service.
2. Working knowledge of office practices and procedures.
3. Effective communication and organizational skills.
4. Experience using a variety of word-processing, spreadsheet, database, e-mail, and presentation software.
Special Conditions:
1. This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College's policies and procedures.
2. The El Paso Community College is building a pool of Applicants for part-time staff positions. This pool will be accessed when an opening arises. Your application will remain active for approximately one (1) year from July 2025 to June 2026. After this time, you will need to re-apply if you are still interested in remaining a part of the pool.Individuals desiring consideration MUST complete and submit an EPCC Application for Employment on-line by the announced deadline.
Since the Applicant tracking system requires transcripts to be uploaded with the application and this position does not require transcripts, please upload a resume, letter of recommendation, letter of application, or any document of your choosing in place of transcripts in order for the system to allow you to apply.
COPIES OF ACADEMIC TRANSCRIPTS MAY BE SUBMITTED by mail, scanned/uploaded with the application, or hand delivered.
Please mail your transcripts to El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents MUST include the position title and posting number for this position vacancy. Documents must be received by the application deadline. Documents received after the deadline will not be accepted.
Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from a regionally accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation).
Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by an acceptable translator. Additionally, each foreign transcript must be evaluated for equivalency to United States accredited coursework by an agency certified by the National Association of Credential Evaluation Services (NACES) or granting institution if accredited by Southern Association of Colleges and Schools (SACS).
Applications containing foreign transcripts that are not accompanied with the above required documentation will not be considered.
In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed.
The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability or veteran status.
$24k-30k yearly est. 60d+ ago
Medical Secretary
Sparrow Company
Patient service representative job in El Paso, TX
A well-established healthcare organization is seeking a highly organized and detail-oriented Medical Secretary to provide comprehensive administrative support to department leadership, faculty, and staff. The ideal candidate will be responsible for a wide range of clerical, scheduling, and documentation duties, including correspondence, scheduling, transcription, data entry, and support for credentialing and inventory management. This role requires excellent communication skills, the ability to manage multiple priorities, and a professional demeanor in public-facing interactions.
RESPONSIBILITIES AND DUTIES:
Provide administrative support to the Department Chair, Clinical Administrator, and faculty.
Compose letters and handle incoming/outgoing correspondence on behalf of faculty and department leadership.
Answer and manage multi-line telephone calls for the department.
Schedule meetings for department leadership and faculty.
Receive and distribute medical case slides.
Assist in maintaining and revising departmental schedules using QGenda.
Compile medical director logs and assist in preparing credentialing packets for faculty.
Support faculty with data entry, CME log maintenance, and external consult tracking.
Assist in the faculty recruitment process, including travel arrangements and reimbursement tracking.
Maintain department inventory; manage equipment orders and related procurement using CRM Software.
Prepare and process purchase orders and faculty reimbursements.
Generate medical-related reports through specialized systems.
Enter medical reports into electronic health records; print face sheets, create coding sheets, and scan/email to administration.
Transcribe medical reports as needed.
Maintain compliance with internal policies, procedures, and operational standards.
Demonstrate professionalism and promote collaboration with faculty, staff, students, and the public.
Perform other duties as assigned.
REQUIREMENTS AND QUALIFICATIONS:
High school diploma or equivalent required.
Minimum typing speed of 40 words per minute.
Proficiency in Microsoft Office Suite, especially Word, Excel, and Outlook.
Experience in scheduling, transcription, and document preparation.
Strong organizational skills with the ability to prioritize and meet deadlines.
Excellent grammatical, spelling, and proofreading abilities.
Strong verbal and written communication skills; ability to communicate effectively with diverse audiences.
Ability to work independently with minimal supervision and in a team setting.
Familiarity with medical and scientific terminology.
Comfortable handling sensitive and confidential information with discretion.
Skilled in working with electronic health record systems and departmental reporting software.
Detail-oriented and capable of performing under pressure in a deadline-driven environment.
Applicants may be subject to a background check.*
A pre-employment drug screening is required as a condition of employment.
*A conviction does not automatically disqualify you from employment. We will consider factors such as your age at the time, the timing and nature of the offense, its seriousness, and any rehabilitation efforts when determining your suitability for the role.
Sparrow Company, Executive Search and Staffing, is an Equal Opportunity Employer.
$27k-34k yearly est. 29d ago
Medical Biller
Quick Claimers Medical Billing
Patient service representative job in El Paso, TX
Job DescriptionDescription:
Responsible for the accurate medical claims processing, insurance verifications, and payment posting while ensuring maximum reimbursement through proper billing practices.
· Submit clean claims to insurance companies and follow up on unpaid claims
· Verify patient insurance eligibility and benefits
· Process and post payments from insurance companies and patients
· Review and appeal denied claims
· Monitor accounts receivable and work aging reports
· Ensure compliance with billing regulations and coding guidelines
· Handle patient billing inquiries and resolve discrepancies
· Maintain accurate patient records and billing documentation
· Manages time to complete work in a timely manner and be a team player
· Work collaboratively with clinical staff to ensure proper documentation
· Strong attention to detail and organizational skills
Requirements:
· High School graduate or equivalent, associate's degree in healthcare administration or related field (preferred)
· 2+ years of medical billing experience
· Medical Billing Certification (CPC, CBCS, or similar) (preferred)
· Strong knowledge of CPT, ICD-10, and HCPCS coding (preferred)
Knowledge of specialty-specific billing requirements (preferred)
· Prior experience in healthcare collections
· Experience with Centricity AKA Athena Practice, eClinical Works, Tebra, etc. preferred
· Proficiency in medical billing software and EMR systems
· Understanding of insurance guidelines and regulations
· Knowledge of Medicare, Medicaid, and commercial insurance billing
· Excellent attention to detail and organizational skills
· Strong written and verbal communication abilities
$30k-37k yearly est. 16d ago
Patient Relations Specialist - Front Desk at University Vision Centre West
University Vision Centre West
Patient service representative job in El Paso, TX
Job Description
Join Our Team at University Vision Centre!
University Vision Centre in El Paso, TX is seeking a Patient Relations Specialist - Front Desk to be a welcoming face for our patients. Join our growing team of 43 dedicated professionals and help us provide top-tier eye care to our community.
Location: 3800 N. Mesa Ste. B1 and 11365 Montwood Dr. #D
Position: Full-time
What You'll Do:
✅ Greet and welcome patients with warmth and professionalism
✅ Answer and screen phone calls efficiently
✅ Check in patients and enter their information into our POS system
✅ Process charges and collect copays accurately
✅ Handle multiple tasks with ease in a fast-paced environment
What We're Looking For:
✔️ Experience preferred but not required-highly motivated learners welcome!
✔️ Bilingual (English & Spanish) candidates preferred
✔️ Strong customer service and communication skills
✔️ Excellent time management and organizational abilities
✔️ Ability to work well under pressure
✔️ Proficiency with computers and typing
If you're self-driven, punctual, and engaged, we'd love to hear from you! Apply today and take the next step in your career with University Vision Centre.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
$26k-33k yearly est. 16d ago
Front Office Medical Receptionist Part Time
Southwest Sport and Spine Center, Inc.
Patient service representative job in El Paso, TX
Benefits:
Employee discounts
Opportunity for advancement
Real View Diagnostics, LLC. is in search of a full-time, Front office Receptionist (Client Care Specialist.) The position involves client scheduling and payment collection in an EMR system. Candidates must project a warm, enthusiastic, and friendly demeanor in client and team member interactions.
Southwest Sport & Spine Center, Inc has provided physical therapy and sports medicine to Southern New Mexico and El Paso, TX for 20 years. It now offers Musculoskeletal Ultrasound and Electromyography through our subsidiary, Real View Diagnostics.
At Real View Diagnostics, we give clients and their medical providers fast imaging results at a fraction of the cost of an MRI to help set them on a path to wellness. We are a value-driven, hospitality-based organization seeking to provide the highest caliber of services possible.
Be a part of changing peoples lives for the better.
Being bilingual (Read & Write) is highly preferred (English/Spanish)
Education: High School Diploma or Equivalent
Language Skills - the ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills - basic math skills required
Reasoning Ability - the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills - To perform this job successfully, an individual should have knowledge of Electronic Medical Record systems; Database Software; Internet Software; Spreadsheet software, and Word Processing software. Minimum typing speed of 45 wpm with nil errors.
Other Skills and Abilities - Approximately 50% of the job description for this position relates to the ability to successfully relate, work effectively, and get along well with patients and colleagues.
Other Qualifications - Friendly, outgoing personality with a pleasant disposition who cares about others.
$26k-33k yearly est. 29d ago
Associate Chiropractor - Patient-Centered Wellness Practice
Chiropracticheadhunters.com
Patient service representative job in Las Cruces, NM
Become part of a well-established wellness practice where chiropractic care is truly the center of the clinical model. This office places spinal adjustments at the heart of every treatment strategy, using additional therapies only when they provide measurable benefit. The focus is on genuine patient improvement, consistent care standards, and a supportive, collaborative team environment.
Job Description
Deliver individualized chiropractic adjustments as the primary intervention for patients.
Evaluate patient progress and determine when supplementary therapies may enhance outcomes.
Provide clear, supportive education on posture, spinal health, lifestyle habits, and prevention.
Maintain accurate clinical documentation and communicate effectively with fellow providers.
Contribute to regular case discussions and team development meetings to maintain a high standard of care.
Qualifications
Licensed-or soon to be licensed-to practice chiropractic in the state of Alabama.
Strong clinical reasoning skills and alignment with a chiropractic-first treatment philosophy.
Excellent communication and patient-interaction skills.
Receptive to mentorship, collaboration, and ongoing clinical refinement.
Open to applicants at all experience levels, including new graduates.
Additional Information
Compensation: Competitive base salary plus performance incentives, typically totaling $85,000-$100,000 annually.
Benefits: Health coverage, malpractice insurance, continuing education support, and structured opportunities for long-term professional growth.
If your qualifications align with our needs and you are selected to proceed in the application process, you will be directed to our website to complete the application.
$28k-40k yearly est. 24d ago
Patient Access Representative
Cottonwood Springs
Patient service representative job in Las Cruces, NM
Collects patient demographic, insurance, and financial information for outpatient services and inpatient admissions. Verifies benefits, obtains authorizations as needed, and collects co-pays/deductibles at the point of service to efficiently expedite the admitting process. Provides a positive first impression of the facility. Reports to the Director or Manager of Department.
Essential Functions
Ensures all required demographic, billing, and clinical data are obtained and accurately entered into the registration system in a timely manner.
Distributes and explains forms, documents, and educational handouts to patients and families.
Verifies insurance benefits and obtains precertification/authorization as necessary.
Determines and accepts required payments (e.g., co-pays, deductibles) or refers to financial counseling as appropriate.
Communicates professionally in-person and by phone; provides clear instructions and excellent customer service.
Protects patient privacy and confidentiality in all registration activities.
Participates in performance improvement and required education.
Works alternate shifts/areas as needed to support department operations.
Performs other duties as assigned.
Additional Information
Populations Served: Does not treat or provide clinical care to patients. Protected Health Information Accessed: Demographic, Insurance, Financial. Exposure: Occupational exposure to bloodborne pathogens may be present. Physical Requirements (typical): Frequent keyboard data entry, sitting, audible speech and hearing; frequent reaching and repetitive hand/arm movements; occasional walking, standing, squatting, pushing/pulling and lifting/carrying up to 25 lbs; rare climbing, kneeling, running, and higher-force tasks. Vision demands include near/far vision and depth perception (constant), color distinction (constant); smell and taste rarely required. Occasional exposure to biological and rare exposure to chemical hazards (e.g., dust, gases/vapors/fumes); latex exposure rare.
Knowledge, Skills & Abilities
Education: High School diploma preferred. Skills: Critical thinking, decisive judgment, and ability to work with minimal supervision in a fast-paced environment. Rapid learning and navigation of multiple software systems. Effective English communication (read, write, speak, and understand). Ability to complete the Skills Competency Checklist within 90 days of hire.
Patient service representative job in Horizon City, TX
About Us
HIGHLIGHTS
SIGN-ON BONUS: $3,000 Sign-on Bonus
SHIFT: Swing Shift (1P-1A)
JOB TYPE: Full-Time
FACILITY TYPE: 16 bed Small-Format Hospital (8 ER, 8 Inpatient)
We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.
Position Overview
The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.
Essential Job Functions
Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
Provide and obtain signatures on required forms and consents
Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
Obtain insurance authorizations as required by individual insurance plans where applicable
Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion
Scan all registration and clinical documentation into the system and maintain all medical records
Assist with coordinating the transfer of patients to other hospitals when necessary
Respond to medical record requests from patients, physicians and hospitals
Maintain cash drawer according to policies
Maintain log of all patients, payments received, transfers and hospital admissions
Maintain visitor/vendor log
Other Job Functions
Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff
Receive deliveries including mail from various carriers and forward to appropriate departments as needed
Notify appropriate contact of any malfunctioning equipment or maintenance needs
Attend staff meetings or other company sponsored or mandated meetings as required
Assist medical staff as needed
Perform additional duties as assigned
Basic Qualifications
High School Diploma or GED, required
2 years of patient registration and insurance verification experience in a health care setting, preferred
Emergency Department registration experience, strongly preferred
Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.
Basic understanding of medical terminology
Excellent customer service
Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred.
Position requires fluency in English; written and oral communication
Fluency in both English & Spanish is a requirement in the El Paso Market
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$29k-34k yearly est. Auto-Apply 60d+ ago
Medical Receptionist
Epiphany Dermatology
Patient service representative job in Las Cruces, NM
Job Description
What We're Looking For:
A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you're up for the challenge, we want to hear from you!
Please check out our video to learn more about the amazing work our Medical Receptionists do for our patients - ****************************************************
What You'll Do
Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience-welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way.
Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone!
Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message.
Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit-all with a smile!
Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience.
And there's so much more!
What We Value
Fun - We create an engaging and positive environment for patients and staff.
Common Sense - We take a practical, thoughtful approach to patient care and clinic operations.
Integrity - We uphold the highest standards of professionalism, ethics, and trust.
Excellence - We are committed to delivering top-tier patient care and service.
Determination - We tackle challenges with solutions and strive for continuous improvement.
Teamwork - We support one another to provide the best outcomes for our patients.
What We Offer
Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture!
Qualifications/Experience
High school diploma or general education degree (GED).
Prior medical receptionist experience preferred.
Must be authorized to work in the United States without restriction. We will not sponsor applicants for work visas.
Work Environment and Physical Requirements:
Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.
Benefits
We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA/FSA, tuition assistance, certification reimbursement, and more!
$29k-36k yearly est. 17d ago
ER Registration Clerk -PRN (as needed)
Threecrossesregional
Patient service representative job in Las Cruces, NM
Clerk, Admitting ER -PRN As Needed
If you're looking for a place to call home and grow, Three Crosses Regional Hospital is looking for you! We are looking for an ER Admitting Clerk that is committed to clinical excellence and building a patient-centered culture.
Three Crosses Regional Hospital is an advanced independent healthcare organization led by a local team of professionals dedicated to high quality patient care and being the first choice of patients and providers in the communities we serve.
We are dedicated to hiring team members that will adapt to our culture, pride themselves in professionalism, integrity, transparency, two-way communication, and ensuring the safety and well-being of our patients and staff.
Responsibilities:
Gathers and assembles demographic paperwork for patient.
Confidentially verify information already on file, including emergency numbers and insurance information to complete registration.
Using the verified information to register patients in Cerner with the ACCESS Management or FIRSTNET applications ensuring all registrations are audited for quality
Distributes hospital specific literature. Ensures all appropriate consents are signed prior to patient being treated
Once registration has been completed provide necessary information to the receiving department.
Responsible for providing information to patient/representative about billing, complaint process, patient rights and Privacy Notice.
Reviews work-que in ACCESS Management for quality errors daily to ensure quality concerns are addressed for registrations.
Responsible for compliance with department level standards and adheres to the established values of Three Crosses Regional Hospital, i.e. customer service, safety, compliance standards and all others.
Requirements:
High School Diploma or GED
Previous medical office experience preferred
Basic work processing, order entry, spreadsheets, EMR system experience
medical insurance experience preferred
Must be able to cover graveyard shifts
Three Crosses Regional Hospital is an equal opportunity employer.
$21k-28k yearly est. Auto-Apply 10d ago
ER Registration Clerk -PRN (as needed)
Three Crosses Regional Hospital
Patient service representative job in Las Cruces, NM
Clerk, Admitting ER -PRN As Needed
If you're looking for a place to call home and grow, Three Crosses Regional Hospital is looking for you! We are looking for an ER Admitting Clerk that is committed to clinical excellence and building a patient-centered culture.
Three Crosses Regional Hospital is an advanced independent healthcare organization led by a local team of professionals dedicated to high quality patient care and being the first choice of patients and providers in the communities we serve.
We are dedicated to hiring team members that will adapt to our culture, pride themselves in professionalism, integrity, transparency, two-way communication, and ensuring the safety and well-being of our patients and staff.
Responsibilities:
Gathers and assembles demographic paperwork for patient.
Confidentially verify information already on file, including emergency numbers and insurance information to complete registration.
Using the verified information to register patients in Cerner with the ACCESS Management or FIRSTNET applications ensuring all registrations are audited for quality
Distributes hospital specific literature. Ensures all appropriate consents are signed prior to patient being treated
Once registration has been completed provide necessary information to the receiving department.
Responsible for providing information to patient/representative about billing, complaint process, patient rights and Privacy Notice.
Reviews work-que in ACCESS Management for quality errors daily to ensure quality concerns are addressed for registrations.
Responsible for compliance with department level standards and adheres to the established values of Three Crosses Regional Hospital, i.e. customer service, safety, compliance standards and all others.
Requirements:
High School Diploma or GED
Previous medical office experience preferred
Basic work processing, order entry, spreadsheets, EMR system experience
medical insurance experience preferred
Must be able to cover graveyard shifts
Three Crosses Regional Hospital is an equal opportunity employer.
$21k-28k yearly est. Auto-Apply 8d ago
Admissions and Registration Specialist
El Paso Community College 4.4
Patient service representative job in El Paso, TX
Responsible for providing front-line registration services for all student populations into credit and non-credit programs, including generating, maintaining, and digitizing student records in accordance with the Southern Association of Colleges and Schools, Texas Higher Education Coordinating Board Guidelines, state and federal laws, and district policies. In-person work on campus is an essential function of this position.
Process admissions applications to verify eligibility for admission into El Paso Community College (EPCC). Code and maintain applicant and student data, including registration holds. Digitize all original supporting documents and provide guidance to students on required steps to complete the admissions process for all Region 19 designated schools and Dual Credit and Early College High School Program (DC/ECHSP).
Review and analyze required supporting documents to process actions and update the Student Information System appropriately. These updates include but are not limited to grade, attendance, change of address, majors, and other demographic values that impact state and federal reportable items. Update external systems, such as Army IgnitED, Student Exchange Visitors Information System (S.E.V.I.S), and any third-party software the division utilizes.
Provide registration processing assistance for credit and Continuing Education (CE) students, including schedule and class searches, registration "Hold" releases, overrides, over tallies and assigning appropriate registration coding in Student Information System to support such actions.
Act as an information source related to EPCC's policies and procedures and regulations related to residency status in accordance with Texas law requirements. Responsible for accepting and completing enrollment verifications, deferments for student loans companies, employment screening agencies, insurance companies, and the Military. Gather data and certify student enrollment.
Provide information to students regarding numerous topics, including admissions and registration, residency, Texas Success Initiative, Ability to Benefit, English as a Second Language pre-test assistance, International students, and general student services.
Process student, faculty, and administrative initiated course withdrawals, review, and code withdrawal actions in compliance with federal, state, and district requirements.
Serve as liaison to Region 19 designated High Schools and DC/ECHSP to coordinate with appropriate EPCC departments for complete student services, including Testing Services, Counseling, Financial Aid, etc., and resolve semi-routine admissions issues. Ensure compliance by explaining the DC/ECHSP admissions process, referrals, department programs, policies and procedures, and appropriate laws to students and contacts. Refer students to appropriate departments as needed.
Perform other duties assigned.
Required Qualifications:
1. Associate's Degree and three (3) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills and abilities.
NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.
2. Effective customer service skills.
3. Proficient computer skills, including internet navigation, Microsoft Office Suite.
4. Ability to maintain confidentiality of work-related information and materials.
5. Ability to manage multiple complex activities and projects.
6. Ability to establish and maintain effective working relationships with staff and the public.
7. Knowledge of Federal and State Student Financial Aid Program's policies, procedures, rules, laws, and regulations.
8. Effective oral and written communication skills.
Special Conditions:
1. This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College's policies and procedures.
Individuals desiring consideration MUST complete and submit an EPCC Application for Employment on-line by the announced deadline.
COPIES OF ACADEMIC TRANSCRIPTS MUST BE uploaded with the application. CURRENT EMPLOYEES ARE ALSO REQUIRED TO UPLOAD THEIR TRANSCRIPTS WITH EACH SUBMITTED APPLICATION; TRANSCRIPTS IN PERSONNEL FILES CANNOT BE ACCESSED BY EVALUATORS FOR THIS PURPOSE. APPLICATIONS SUBMITTED WITHOUT TRANSCRIPTS WILL NOT BE CONSIDERED. Only documents stating 'Transcript' or 'Unofficial Transcript' will be accepted. Other documents (Degree Audit, Degree Summary, Program Summary, etc.), uploaded in lieu of transcripts will not be accepted.
If you are unable to attach your transcripts to your application, please mail your transcripts to El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents MUST include the position title and posting number for this position vacancy.
A letter of application, resume, letters of recommendation, and other supporting documents are optional but highly encouraged and may be submitted on-line with the application form or forwarded to the Human Resources Department at El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents must be received by the application deadline. Documents received after the application deadline will not be accepted.
Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from an accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation).
Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by a current member of the National Association of Credential Evaluation Services (NACES). Additionally, each foreign transcript must be evaluated for equivalency to United States accredited coursework.
Applications containing foreign transcripts that are not accompanied with the above required documentation will not be considered.
In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed.
The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability or veteran status.
Physical Requirements:
While performing the duties of this Job, the employee is regularly required to sit, use hands to feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
$22k-26k yearly est. 60d+ ago
Patient Reception Specialist - Sun Ridge South
Harbor Health
Patient service representative job in El Paso, TX
Job Description
Harbor Health looking for skilled Patient Reception Specialists (PRS's) to become a member of our team. Harbor Health is an entirely new multi-specialty clinic group in El Paso, TX utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center.
The Patient Reception Specialist is responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, and trust and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Patient Reception Specialist informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.
How You Will Get Things Done:
Obtain copies of insurance cards, driver's licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR
Perform demographic and insurance validation, and inform patients of privacy policies and procedures
Keep the reception and patient waiting areas clean and organized
Other duties as assigned
How You Will Build Trust:
Greet all patients and visitors in a professional and welcoming manner
Effectively communicate unexpected schedule delays to patients and assist with patient comfort should delays arise
How You Will Innovate:
Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well as submitting batches daily
Schedule patient appointments/follow-up appointments per established policies and procedures
Experience to Drive Change:
Adept in medical terminology and insurance practices
Proficient in the use of computer programs and applications including Google Suite applications and practice EMR systems
Competent in basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
Knowledgeable of CPT and ICD-10 coding
Current BLS certification for healthcare providers preferred
High School Diploma/Equivalency required
Experience in primary care, family practice, internal medicine, urgent care, or ER preferred
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$29k-37k yearly est. 30d ago
Associate Chiropractor - Patient-Centered Wellness Practice
Chiropracticheadhunters.com
Patient service representative job in Las Cruces, NM
Become part of a well-established wellness practice where chiropractic care is truly the center of the clinical model. This office places spinal adjustments at the heart of every treatment strategy, using additional therapies only when they provide measurable benefit. The focus is on genuine patient improvement, consistent care standards, and a supportive, collaborative team environment.
Job Description
Deliver individualized chiropractic adjustments as the primary intervention for patients.
Evaluate patient progress and determine when supplementary therapies may enhance outcomes.
Provide clear, supportive education on posture, spinal health, lifestyle habits, and prevention.
Maintain accurate clinical documentation and communicate effectively with fellow providers.
Contribute to regular case discussions and team development meetings to maintain a high standard of care.
Qualifications
Licensed-or soon to be licensed-to practice chiropractic in the state of Alabama.
Strong clinical reasoning skills and alignment with a chiropractic-first treatment philosophy.
Excellent communication and patient-interaction skills.
Receptive to mentorship, collaboration, and ongoing clinical refinement.
Open to applicants at all experience levels, including new graduates.
Additional Information
Compensation:
Competitive base salary plus performance incentives, typically totaling
$85,000-$100,000 annually
.
Benefits:
Health coverage, malpractice insurance, continuing education support, and structured opportunities for long-term professional growth.
If your qualifications align with our needs and you are selected to proceed in the application process, you will be directed to our website to complete the application.
$27k-35k yearly est. 9h ago
Patient Access Specialist (Full-Time Days, 7A-7P)
Hospitals of Providence 4.4
Patient service representative job in Horizon City, TX
About Us
HIGHLIGHTS
SIGN-ON BONUS: $3,000 Sign-on Bonus
SHIFT: Day Shift (7A-7P)
JOB TYPE: Full-Time
FACILITY TYPE: 16 bed Small-Format Hospital (8 ER, 8 Inpatient)
We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.
Position Overview
The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.
Essential Job Functions
Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital
Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
Provide and obtain signatures on required forms and consents
Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
Obtain insurance authorizations as required by individual insurance plans where applicable
Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion
Scan all registration and clinical documentation into the system and maintain all medical records
Assist with coordinating the transfer of patients to other hospitals when necessary
Respond to medical record requests from patients, physicians and hospitals
Maintain cash drawer according to policies
Maintain log of all patients, payments received, transfers and hospital admissions
Maintain visitor/vendor log
Other Job Functions
Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff
Receive deliveries including mail from various carriers and forward to appropriate departments as needed
Notify appropriate contact of any malfunctioning equipment or maintenance needs
Attend staff meetings or other company sponsored or mandated meetings as required
Assist medical staff as needed
Perform additional duties as assigned
Basic Qualifications
High School Diploma or GED, required
2 years of patient registration and insurance verification experience in a health care setting, preferred
Emergency Department registration experience, strongly preferred
Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.
Basic understanding of medical terminology
Excellent customer service
Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred.
Position requires fluency in English; written and oral communication
Fluency in both English & Spanish is a requirement in the El Paso Market
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$29k-34k yearly est. Auto-Apply 60d+ ago
Front Office Medical Receptionist
Southwest Sport and Spine Center, Inc.
Patient service representative job in Las Cruces, NM
Benefits:
401(k)
Competitive salary
Health insurance
Training & development
FYZICAL-Southwest Sport and Spine Center, Inc. is in search of a full-time, Front office Receptionist (Client Care Specialist.) The position involves client scheduling and payment collection in an EMR system. Candidates must project a warm, enthusiastic, and friendly demeanor in client and team member interactions.
FYZICAL-Southwest Sport and Spine Center, Inc. is a leading provider of physical therapy, rehabilitation, balance and vestibular retraining, and athletic training services. We are a value-driven, hospitality-based organization seeking to provide the highest caliber of rehabilitative services possible.
Be a part of changing peoples lives for the better.
Being bilingual (Read & Write) is highly preferred (English/Spanish)
Education: High School Diploma or Equivalent
Language Skills - the ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills - basic math skills required
Reasoning Ability - the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills - To perform this job successfully, an individual should have knowledge of Electronic Medical Record systems; Database Software; Internet Software; Spreadsheet software, and Word Processing software. Minimum typing speed of 45 wpm with nil errors.
Other Skills and Abilities - Approximately 50% of the job description for this position relates to the ability to successfully relate, work effectively, and get along well with patients and colleagues.
Other Qualifications - Friendly, outgoing personality with a pleasant disposition who cares about others.
$27k-34k yearly est. 25d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in El Paso, TX?
The average patient service representative in El Paso, TX earns between $26,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in El Paso, TX
$32,000
What are the biggest employers of Patient Service Representatives in El Paso, TX?
The biggest employers of Patient Service Representatives in El Paso, TX are: