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Patient service representative jobs in Fargo, ND - 76 jobs

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  • Relief CSR Driver

    Ameripride Services 4.3company rating

    Patient service representative job in Fargo, ND

    The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful Route Sales Support Driver CSR, Driver, Customer Service, Route Sales, Manufacturing
    $32k-38k yearly est. 2d ago
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  • Scheduler - Industrial Construction

    Weitz 4.1company rating

    Patient service representative job in Fargo, ND

    The Weitz Company is hiring a Scheduler to support our growing Industrial business unit! This role will develop integrated project schedules, coordinate/integrate project schedule input from project managers, guide the baseline, and update and time impact process throughout the project lifecycle. The Scheduler will also analyze subcontractor developed construction schedules and ensure consistent development of construction schedules according to sound industry practices. The Weitz Company has been Building a Better Way since 1855. We are a full-service construction company, general contractor, design-builder, and construction manager with office locations throughout the United States. We believe our employees to be our most valuable asset, and we are committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves. What You'll Do: * Identify scheduling needs and oversee schedule management processes to ensure adherence to policies, practices, and meeting projects' deliverables * Review schedules' accuracy and reliability, ensure meeting the DCMA health requirements * Assess proficiency of scheduling personnel and provide in-person practices and software training as needed * Prepare and build complex cost and resource loaded baseline schedule, collaboratively with project team * Participate in pursuit opportunities, including the creation of proposal schedules * Develop detailed performance and progress reports, highlighting major risks and report them to leadership * Recommend corrective actions for major scheduling risks and present information in a manner that enables effective decision-making * Establish streamlined workflows between all departments (i.e. preconstruction, field operations) involved in a project * Review current policies and practices and recommend adjustments, new ideas as needed for more efficiency * Attend project kickoffs and set schedule management ground rules * Lead pull planning sessions and implement lean construction methodologies. * Act as scheduling SME and lead the peer group within assigned projects * Review and develop complex time impact analysis across multiple projects * Recommend new technologies, practices and procedures for optimizing schedule management across the company * Mentor team members What We're Looking For: * Experience: * Experience working for a GC is required, Industrial construction preferred. * Bachelor's degree in project or construction management, an equivalent combination of education and experience may be considered * 5+ years of scheduling experience with 3+ years specifically relating to construction scheduling * LEAN construction principles experience is highly desired * Certified Planning and Scheduling Professional (PSP) designation is preferred * Skills: * Strong understanding of construction drawings and contracts * Excellent project management skills * Analytical thinker with a high level of initiative * Business acumen and relationship building skills * Excellent verbal and written communication * Technology: * Proficiency in Primavera P6 and Microsoft Excel for data analysis * Working knowledge of other scheduling software (MS Project, Power Project) * Working knowledge of Power BI and Power Query * Proficient in basic computer software including Microsoft Word, PowerPoint, and Outlook * Ability to learn specific job-related software upon hire What We Offer: * Competitive Pay * Rewarding Bonus Program * Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings * Employer-Paid Short- and Long-Term Disability Programs * Employer-Paid Life Insurance * Generous Paid Time Off Provisions * 401K Retirement Savings Plan with Company Match * Tuition Reimbursement * Fully Paid Parental Leave * Voluntary Products Including: Critical Illness Insurance and Accident Insurance * Corporate Wellness Program with Wellness Time Off and Rewards Visa sponsorship is not available for this position at this time. The Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of the Company without a prior written search agreement will be considered unsolicited and the property of the Company. Please, no phone calls or emails. The Weitz Company, LLC (and its U.S.-based subsidiaries and affiliates) recognizes the value of and is committed to hiring and retaining a diverse and inclusive workforce. We are an Equal Opportunity Employer and follow applicable affirmative action guidelines and policies. All qualified applicants will receive consideration for employment (including minorities, females, veterans, and individuals with disabilities, regardless of sexual orientation, gender identity, or other protected categories in accordance with applicable state and federal laws). The Company is a drug and alcohol-free workplace and background checks are required if applicable. Click here to review our Privacy Notice. #LI-MJ1
    $73k-117k yearly est. 60d+ ago
  • CSR I

    Banknorth

    Patient service representative job in Casselton, ND

    Part-time Description Empowered to serve customers and exceed their expectations through service delivery excellence. This position is the primary customer contact responsible for the professional delivery of services and support by performing transactions, solving problems and providing product and other banking information. Follows established bank policies and procedures for this area. This position requires a high degree of integrity, trust and confidentiality. DUTIES AND RESPONSIBILITIES Primary Process a wide range of teller transactions for lobby, drive-up, and telephone customers in a timely, efficient, accurate and courteous manner Maintain balanced cash drawer and appropriate cash limits Provide customers with a variety of account related assistance Promote and explain products and services offered by BankNorth to all customer High ability to remain flexible and multi-task with shifting priorities on a daily basis Uphold confidentiality of customer conversations, information and proprietary bank information Open new consumer accounts, explaining deposit products and services available Open new consumer and non-consumer accounts, explaining deposit products and services available Opens and handles complex questions and transactions related to IRA accounts Review and maintain customer information changes for all account types Ensure internal and external audit findings are reviewed and resolved and necessary changes are implemented Secondary Knowledge of the various products, services and delivery systems Deliver consistent, superior customer service in accordance with BankNorth standards Take ownership of customers by responding to inquiries and requests or directing them to the appropriate resources Provide support and service to co-workers to maintain and enhance customer service Professionally represent BankNorth in community affairs and civic organizations Additional Follow established opening and closing procedures Participate in training and bank meetings as related to position Requirements SKILL REQUIREMENTS Must exercise accuracy, alertness, good judgment, courtesy, tact, patience and professionalism. Must be able to speak effectively, actively listen and express thoughts in a clear, thorough manner. Must be able to effectively share and explain pertinent information with bank employees. Must be willing to collaborate and cooperate with others in the organization and possess effective working relationships with co-workers. Must be able to demonstrate work stability, be self-sufficient and self-motivating with satisfactory attendance/punctuality and an ability to be flexible in work schedule. Must possess a High School diploma or equivalent along with basic math proficiency. Cash handling experience preferred PHYSICAL DEMANDS While performing the duties of this job, the employee is required to communicate effectively with others, stand and use hands to finger and handle keyboard, telephone, paper, files, and other equipment and objects. The employee is frequently required to walk, sit and to reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. This position requires the ability to review detailed documents and read computer screens. WORK ENVIRONMENT The work environment requires appropriate interaction with others. The noise level in the work environment is usually quiet.
    $29k-37k yearly est. 60d+ ago
  • Relief CSR Driver

    Vestis 4.0company rating

    Patient service representative job in Fargo, ND

    Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Overview: The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Schedule: Full time, Monday-Friday 1st shift, $23.00/hour PLUS commission Responsibilities/Essential Functions: Safely operate a company vehicle in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation Manage daily route independently to ensure accurate and timely delivery of product Loads/unloads product per company policies, procedures, and guidelines Review invoices daily for complete and accurate information and make corrections as needed Meet sales goals and promotes overall route growth to enhance profitability Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers Monitor customer feedback and handle customer issues in a prompt and courteous manner Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age Must possess a valid driver's license Must be able to obtain DOT medical certification. Previous experience as a driver preferred Demonstrates interpersonal and communication skills, both written and verbal Must have the ability to work independently with limited supervision No preventable fatal accident while operating a CMV in a lifetime No suspension of driving privileges for moving violations in the past 3 years *Pre-employment DOT physical and federal drug screen are required. Working Environment/Safety Requirements/Physical Requirements: Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education: High school degree or equivalent Licenses & Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years. Location- 206 Northern Pacific Ave N, Fargo, ND 58102
    $23 hourly 14d ago
  • Relief CSR Driver

    Vestis Services

    Patient service representative job in Fargo, ND

    Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. **Overview** : The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. **Schedule** : Full time, Monday-Friday 1st shift, $23.00/hour PLUS commission **Responsibilities/Essential Functions:** + Safely operate a company vehicle in designated area to provide products and service to a variety of clients. + Verify daily preventative maintenance of vehicle and maintain proper operator documentation + Manage daily route independently to ensure accurate and timely delivery of product + Loads/unloads product per company policies, procedures, and guidelines + Review invoices daily for complete and accurate information and make corrections as needed + Meet sales goals and promotes overall route growth to enhance profitability + Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. + Assists the sales organization with the procurement of additional new business + Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers + Monitor customer feedback and handle customer issues in a prompt and courteous manner + Take responsibility for your personal safety and watch out for the safety of others. + Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies + Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. **Knowledge/Skills/Abilities:** + Must be a minimum of 21 years of age + Must possess a valid driver's license + Must be able to obtain DOT medical certification. + Previous experience as a driver preferred + Demonstrates interpersonal and communication skills, both written and verbal + Must have the ability to work independently with limited supervision + No preventable fatal accident while operating a CMV in a lifetime + No suspension of driving privileges for moving violations in the past 3 years + *Pre-employment DOT physical and federal drug screen are required. **Working Environment/Safety Requirements/Physical Requirements:** + Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. + Fast-paced environment sometimes requiring irregular and long hours. + Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. + Must be able to occasionally lift and maneuver 50+ lbs. + This position requires bending, squatting, climbing, and reaching. **Education:** High school degree or equivalent **Licenses & Certifications:** Valid Driver's License (Not CDL), with minimal points/violations in the last three years. **Location-** 206 Northern Pacific Ave N, Fargo, ND 58102 **Qualifications** **Education** **Required** + High School or better **Licenses & Certifications** **Required** + Drivers License (Not CDL) **Preferred** + DOT Medical Certification Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $23 hourly 14d ago
  • Scheduler - Industrial Construction

    The Weitz Company/Contrack Watts, Inc.

    Patient service representative job in Fargo, ND

    Job DescriptionSalary: The Weitz Company is hiring a Scheduler to support our growing Industrial business unit! This role will develop integrated project schedules, coordinate/integrate project schedule input from project managers, guide the baseline, and update and time impact process throughout the project lifecycle. The Scheduler will also analyze subcontractor developed construction schedules and ensure consistent development of construction schedules according to sound industry practices. The Weitz Company has been Building a Better Way since 1855. We are a full-service construction company, general contractor, design-builder, and construction manager with office locations throughout the United States. We believe our employees to be our most valuable asset, and we are committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves. What Youll Do: Identify scheduling needs and oversee schedule management processes to ensure adherence to policies, practices, and meeting projects' deliverables Review schedules accuracy and reliability, ensure meeting the DCMA health requirements Assess proficiency of scheduling personnel and provide in-person practices and software training as needed Prepare and build complex cost and resource loaded baseline schedule, collaboratively with project team Participate in pursuit opportunities, including the creation of proposal schedules Develop detailed performance and progress reports, highlighting major risks and report them to leadership Recommend corrective actions for major scheduling risks and present information in a manner that enables effective decision-making Establish streamlined workflows between all departments (i.e. preconstruction, field operations) involved in a project Review current policies and practices and recommend adjustments, new ideas as needed for more efficiency Attend project kickoffs and set schedule management ground rules Lead pull planning sessions and implement lean construction methodologies. Act as scheduling SME and lead the peer group within assigned projects Review and develop complex time impact analysis across multiple projects Recommend new technologies, practices and procedures for optimizing schedule management across the company Mentor team members What Were Looking For: Experience: Experience working for a GC is required, Industrial construction preferred. Bachelors degree in project or construction management, an equivalent combination of education and experience may be considered 5+ years of scheduling experience with 3+ years specifically relating to construction scheduling LEAN construction principles experience is highly desired Certified Planning and Scheduling Professional (PSP) designation is preferred Skills: Strong understanding of construction drawings and contracts Excellent project management skills Analytical thinker with a high level of initiative Business acumen and relationship building skills Excellent verbal and written communication Technology: Proficiency in Primavera P6 and Microsoft Excel for data analysis Working knowledge of other scheduling software (MS Project, Power Project) Working knowledge of Power BI and Power Query Proficient in basic computer software including Microsoft Word, PowerPoint, and Outlook Ability to learn specific job-related software upon hire What We Offer: Competitive Pay Rewarding Bonus Program Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings Employer-Paid Short- and Long-Term Disability Programs Employer-Paid Life Insurance Generous Paid Time Off Provisions 401K Retirement Savings Plan with Company Match Tuition Reimbursement Fully Paid Parental Leave Voluntary Products Including: Critical Illness Insurance and Accident Insurance Corporate Wellness Program with Wellness Time Off and Rewards Visa sponsorship is not available for this position at this time. The Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of the Company without a prior written search agreement will be considered unsolicited and the property of the Company. Please, no phone calls or emails. The Weitz Company, LLC (and its U.S.-basedsubsidiaries and affiliates) recognizes the value of and is committed to hiring and retaining a diverse and inclusive workforce.We are an Equal Opportunity Employer and follow applicable affirmative action guidelines and policies. All qualified applicantswill receive consideration for employment (including minorities, females, veterans, and individuals with disabilities, regardless of sexual orientation, gender identity, or other protected categories in accordance with applicablestate and federal laws). The Company is a drug and alcohol-free workplace and background checks are required if applicable.Click hereto review our Privacy Notice. #LI-MJ1
    $30k-51k yearly est. 14d ago
  • Scheduler

    All Embracing Home Care

    Patient service representative job in Fargo, ND

    Job Description Job Title: Scheduler Status: Full-Time On-Call Requirement: Yes - included in rotating on-call schedule The Scheduler at All Embracing Home Care (AEHC) is responsible for coordinating and maintaining staff schedules to ensure consistent, high-quality services for individuals receiving supports in Aging and Developmental Disabilities programs. This position plays a critical role in ensuring coverage, responding to call-ins, supporting Care Managers, and participating in an on-call rotation to address after-hours scheduling and staffing needs. Essential Duties and Responsibilities Scheduling & Coverage Create, maintain, and update staff schedules in accordance with individual service plans, authorizations, and staffing ratios. Ensure appropriate coverage for all shifts, including residential, in-home, and community-based services. Coordinate shift replacements and fill open shifts using approved staffing procedures. Communicate schedule changes clearly and professionally to Care Managers and leadership. On-Call Responsibilities Participate in a rotating on-call schedule, including evenings, weekends, and holidays as assigned. Respond to after-hours calls related to staffing shortages, emergencies, and urgent scheduling concerns. Follow AEHC on-call protocols and escalation procedures. Document on-call incidents and actions taken, and communicate follow-up needs to leadership. Communication & Coordination Maintain professional and timely communication with Care Managers, Program Coordinators, and leadership. Collaborate with supervisors to anticipate staffing needs and minimize service disruptions. Notify leadership of recurring scheduling challenges or staffing concerns. Compliance & Documentation Ensure scheduling practices align with AEHC policies, state regulations, and payer requirements. Maintain accurate scheduling records and documentation. Protect confidential employee and individual information in compliance with HIPAA and agency standards. Administrative Support Assist with tracking attendance, overtime, and availability as needed. Support onboarding by coordinating initial schedules for new hires. Perform other related duties as assigned to support agency operations. Qualifications Required Strong organizational and time-management skills. Ability to manage multiple priorities in a fast-paced environment. Reliable phone access and availability for on-call rotation. Strong communication and problem-solving skills. Basic computer proficiency and ability to learn scheduling software. Preferred Experience in home care, healthcare, human services, or scheduling. Familiarity with Aging and/or Developmental Disabilities services. Knowledge of state service requirements and staffing expectations. Knowledge, Skills, and Abilities Ability to remain calm and professional during urgent or stressful situations. Strong attention to detail and accuracy. Ability to work independently and make sound decisions within established guidelines. Dependable, flexible, and responsive. Work Environment Office Setting On-call responsibilities as assigned. Requires availability during assigned on-call rotation times. Physical & Mental Demands Ability to sit, stand, and use office equipment for extended periods. Ability to respond to after-hours calls and manage urgent staffing needs. Benefits Available Medical Dental Vision Hospital Critical Illness Accidental Life Insurance Simple IRA **************************** #hc215743
    $30k-51k yearly est. 25d ago
  • Customer Service Representative

    Steamatic of Red River Valley 3.8company rating

    Patient service representative job in Fargo, ND

    Job DescriptionSalary: $19-$20 We have an excellent opportunity with a service driven oriented company for an individual with a friendly and energetic phone etiquette, and a strong work ethic. Interested individuals should possess integrity, dedication, and be a team player. Excellent customer service and phone skills, attention to detail, computer proficiency, prior sales experience preferred. Full time with great hours 8am-5pm M-F. $19-$20/hr. plus incentives DOE. No nights or weekends! Job Type: Full-time Pay: $19.00 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Health insurance Dental Insurance Vision insurance On-the-job training Paid time off Holiday Pay Education: High school or equivalent (Required) Experience: Customer service: 2 years (Preferred) Work Location: In person
    $19-20 hourly 10d ago
  • Hospital Based Patient Advocate

    Elevate Patient Financial Solution

    Patient service representative job in Fargo, ND

    Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Fargo, ND, with a Monday-Friday schedule from 8:00am -4:30pm. Driving required must have a valid driver's license. . Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer
    $32k-39k yearly est. 30d ago
  • Bilingual Russian Customer Service Representative (Remote - New York, NY)

    Maximus 4.3company rating

    Patient service representative job in Fargo, ND

    Description & Requirements Maximus is currently hiring for Bilingual Russian Customer Service Representatives to join our New York State of Health (NYSOH) team. This is a remote opportunity requiring residency within 100 miles of New York, NY. Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Respond effectively to all forms of inbound and outbound contacts. - Track and document all inquiries using the applicable systems. - Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines. - Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Facilitate translation services for non-English speaking callers according to procedures. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. - Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate. - Meet Quality Assurance (QA) and other key performance metrics. - Responsible for adhering to established safety standards. - Must be able to remain in a stationary position for an extended period of time. - Occasionally lift, carry, or otherwise move items weighing up to 25 pounds. - Work is constantly performed in an office environment. - Perform other duties as assigned by management. Minimum Requirements - High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience. - This position requires proficiency in English and Mandarin, Cantonese or Russian language or proficiency in both Spanish and Haitian Creole languages. - Must be able to speak, read and translate in Russian and English fluently. - Residency within 100 miles of New York, NY is required. - Strong data entry and telephone skills. - Excellent organizational, interpersonal, written, and verbal communication skills. - Ability to perform comfortably in a fast-paced work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently. - Previous experience with computers, phone systems, and headsets preferred. - Previous experience in customer service preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #NYSOHPriority #NYSOHcsr #CSRLinkedInNYSOH #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 21.50 Maximum Salary $ 21.50
    $29k-36k yearly est. Easy Apply 2d ago
  • Customer Service Representative - Fargo, ND

    Kedia Corporation

    Patient service representative job in Fargo, ND

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $29k-37k yearly est. 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Ryan Kill-State Farm Agent

    Patient service representative job in Fargo, ND

    Job DescriptionBenefits: Hourly Plus Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Ryan Kill - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-37k yearly est. 19d ago
  • Customer Service Rep(01932) - 935 37th Ave, Ste 112

    Domino's Franchise

    Patient service representative job in Moorhead, MN

    Customer Service Representative/Pizza Maker- Domino's Pizza Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age -A winning smile, great attitude and customer focused personality -Excellent attendance & punctuality -Basic math & money skills -Ability to work in a fast-paced environment BENNEFTS -Flexible schedule -Growth opportunities -Pizza discounts -Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch. JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER! Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-40k yearly est. 9d ago
  • Customer Service Representative - Nights & Weekends

    Planet Fitness-PF Baseline Fitness

    Patient service representative job in Moorhead, MN

    Job DescriptionBenefits: Employee discounts Flexible schedule Opportunity for advancement Training & development Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA - Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
    $31k-40k yearly est. 27d ago
  • Patient Access Representative, Float | 28th Ave Clinic | 40 hrs/wk

    Sanford Health 4.2company rating

    Patient service representative job in Moorhead, MN

    Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Facility: Moorhead 28th Ave Clinic Location: Moorhead, MN Address: 4000 28th Ave S, Moorhead, MN 56560, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $16.25 - $23.00 Department Details Team Float for Adult Behavioral Health Moorhead Clinic, Child Behavioral Health Southpointe Clinic, Trauma and Stress Treatment Center Osgood location, Eating Disorders and Weight Management Clinic South University Drive. Hrs will vary between 7:15am-5:00pm. Will involve both registration and scheduling roles, being on phones in a cubicle setting as well as face to face check in setting Sometime during 2026 Chjild Behavioral Health and Trauma and Stress Treatment Center will combine and relocate to South University so all departments will be at South U except 1 dept in Moorhead. Job Summary Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford. REGISTRATION * Greet patients & verifies demographics * Creating, scanning & routing documents or electronic forms * Inform patients what the document is & capture signatures on necessary paperwork * Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures * Collects co-payments, pre-payments, and payments on account balances * May work through the registration work queue to address and resolve registration errors or denied insurance claims SCHEDULING * Work with nursing team & providers to coordinate & schedule appointments to meet patient's needs, coordinate provider schedule * Obtain and coordinate referrals & conduct pre-authorization * Arrange interpreter services * Check patients in/out * Operate multi-line phone * May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers ADDITIONAL DUTIES MAY INCLUDE * Preparation & coordination of charts * Organize supporting provider documents * Initiation & collaboration of patient financial assistance * Track patient visits & health information management on patient accounts * Compile, distribute, administer, and score assessments * Coordination of Telemed appointments * Reminder calls for appointments * Hospital admission * Office duties, such as make copies or send faxes Qualifications High school diploma or equivalent preferred. Post-secondary education helpful. One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired. May require BLS for certain locations and/or settings. Benefits Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit *********************************** . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************ . Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0246194 Job Function: Revenue Cycle Featured: No
    $16.3-23 hourly 9d ago
  • Patient Registration Coordinator

    Rural Psychiatry Associates

    Patient service representative job in Fargo, ND

    Job Description Patient Registration Coordinator - Join Our Mission to Improve Rural Mental Health Care! Rural Psychiatry Associates is seeking a Patient Registration Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care. Why Join Us? At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska. As a Patient Registration Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction. The Role: What to Expect Location: Based in our Fargo, ND office. Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process. Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records. Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patient access. Key Responsibilities Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression. Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details. Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits. Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed. Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations. Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation. Perform Other Duties as Assigned to support clinic operations. What We're Looking For High school diploma or equivalent required. Experience in scheduling appointments preferred, especially in a healthcare setting. Excellent communication skills, both verbal and written. Strong attention to detail with the ability to multitask in a fast-paced environment. Proficiency with electronic health record (EHR) systems and general computer skills. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Highly organized, self-motivated, and able to work independently. Strong time management and prioritization skills. Willingness to learn and adapt to new technologies. What We Offer As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include: Medical, Dental & Vision Insurance Long & Short-Term Disability Insurance Life Insurance 401(k) Retirement Plan Generous Paid Time Off (accrual based on hours worked) Paid Holidays If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today! Job Posted by ApplicantPro
    $32k-44k yearly est. 22d ago
  • Customer Service Representative - State Farm Agent Team Member

    Amanda Frederick-State Farm Agent

    Patient service representative job in Wahpeton, ND

    Job DescriptionBenefits: Simple IRA Hiring Bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Amanda Frederick - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-37k yearly est. 1d ago
  • CSR I

    Banknorth

    Patient service representative job in Casselton, ND

    Job DescriptionDescription: Empowered to serve customers and exceed their expectations through service delivery excellence. This position is the primary customer contact responsible for the professional delivery of services and support by performing transactions, solving problems and providing product and other banking information. Follows established bank policies and procedures for this area. This position requires a high degree of integrity, trust and confidentiality. DUTIES AND RESPONSIBILITIES Primary Process a wide range of teller transactions for lobby, drive-up, and telephone customers in a timely, efficient, accurate and courteous manner Maintain balanced cash drawer and appropriate cash limits Provide customers with a variety of account related assistance Promote and explain products and services offered by BankNorth to all customer High ability to remain flexible and multi-task with shifting priorities on a daily basis Uphold confidentiality of customer conversations, information and proprietary bank information Open new consumer accounts, explaining deposit products and services available Open new consumer and non-consumer accounts, explaining deposit products and services available Opens and handles complex questions and transactions related to IRA accounts Review and maintain customer information changes for all account types Ensure internal and external audit findings are reviewed and resolved and necessary changes are implemented Secondary Knowledge of the various products, services and delivery systems Deliver consistent, superior customer service in accordance with BankNorth standards Take ownership of customers by responding to inquiries and requests or directing them to the appropriate resources Provide support and service to co-workers to maintain and enhance customer service Professionally represent BankNorth in community affairs and civic organizations Additional Follow established opening and closing procedures Participate in training and bank meetings as related to position Requirements: SKILL REQUIREMENTS Must exercise accuracy, alertness, good judgment, courtesy, tact, patience and professionalism. Must be able to speak effectively, actively listen and express thoughts in a clear, thorough manner. Must be able to effectively share and explain pertinent information with bank employees. Must be willing to collaborate and cooperate with others in the organization and possess effective working relationships with co-workers. Must be able to demonstrate work stability, be self-sufficient and self-motivating with satisfactory attendance/punctuality and an ability to be flexible in work schedule. Must possess a High School diploma or equivalent along with basic math proficiency. Cash handling experience preferred PHYSICAL DEMANDS While performing the duties of this job, the employee is required to communicate effectively with others, stand and use hands to finger and handle keyboard, telephone, paper, files, and other equipment and objects. The employee is frequently required to walk, sit and to reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. This position requires the ability to review detailed documents and read computer screens. WORK ENVIRONMENT The work environment requires appropriate interaction with others. The noise level in the work environment is usually quiet.
    $29k-37k yearly est. 22d ago
  • Scheduler

    All Embracing Home Care

    Patient service representative job in Fargo, ND

    Job Title: Scheduler Status: Full-Time On-Call Requirement: Yes - included in rotating on-call schedule The Scheduler at All Embracing Home Care (AEHC) is responsible for coordinating and maintaining staff schedules to ensure consistent, high-quality services for individuals receiving supports in Aging and Developmental Disabilities programs. This position plays a critical role in ensuring coverage, responding to call-ins, supporting Care Managers, and participating in an on-call rotation to address after-hours scheduling and staffing needs. Essential Duties and Responsibilities Scheduling & Coverage Create, maintain, and update staff schedules in accordance with individual service plans, authorizations, and staffing ratios. Ensure appropriate coverage for all shifts, including residential, in-home, and community-based services. Coordinate shift replacements and fill open shifts using approved staffing procedures. Communicate schedule changes clearly and professionally to Care Managers and leadership. On-Call Responsibilities Participate in a rotating on-call schedule, including evenings, weekends, and holidays as assigned. Respond to after-hours calls related to staffing shortages, emergencies, and urgent scheduling concerns. Follow AEHC on-call protocols and escalation procedures. Document on-call incidents and actions taken, and communicate follow-up needs to leadership. Communication & Coordination Maintain professional and timely communication with Care Managers, Program Coordinators, and leadership. Collaborate with supervisors to anticipate staffing needs and minimize service disruptions. Notify leadership of recurring scheduling challenges or staffing concerns. Compliance & Documentation Ensure scheduling practices align with AEHC policies, state regulations, and payer requirements. Maintain accurate scheduling records and documentation. Protect confidential employee and individual information in compliance with HIPAA and agency standards. Administrative Support Assist with tracking attendance, overtime, and availability as needed. Support onboarding by coordinating initial schedules for new hires. Perform other related duties as assigned to support agency operations. Qualifications Required Strong organizational and time-management skills. Ability to manage multiple priorities in a fast-paced environment. Reliable phone access and availability for on-call rotation. Strong communication and problem-solving skills. Basic computer proficiency and ability to learn scheduling software. Preferred Experience in home care, healthcare, human services, or scheduling. Familiarity with Aging and/or Developmental Disabilities services. Knowledge of state service requirements and staffing expectations. Knowledge, Skills, and Abilities Ability to remain calm and professional during urgent or stressful situations. Strong attention to detail and accuracy. Ability to work independently and make sound decisions within established guidelines. Dependable, flexible, and responsive. Work Environment Office Setting On-call responsibilities as assigned. Requires availability during assigned on-call rotation times. Physical & Mental Demands Ability to sit, stand, and use office equipment for extended periods. Ability to respond to after-hours calls and manage urgent staffing needs. Benefits Available Medical Dental Vision Hospital Critical Illness Accidental Life Insurance Simple IRA ****************************
    $30k-51k yearly est. 23d ago
  • Scheduler - Industrial Construction

    The Weitz Company/Contrack Watts, Inc.

    Patient service representative job in Fargo, ND

    The Weitz Company is hiring a Scheduler to support our growing Industrial business unit! This role will develop integrated project schedules, coordinate/integrate project schedule input from project managers, guide the baseline, and update and time impact process throughout the project lifecycle. The Scheduler will also analyze subcontractor developed construction schedules and ensure consistent development of construction schedules according to sound industry practices. The Weitz Company has been Building a Better Way since 1855. We are a full-service construction company, general contractor, design-builder, and construction manager with office locations throughout the United States. We believe our employees to be our most valuable asset, and we are committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves. What You'll Do: Identify scheduling needs and oversee schedule management processes to ensure adherence to policies, practices, and meeting projects' deliverables Review schedules' accuracy and reliability, ensure meeting the DCMA health requirements Assess proficiency of scheduling personnel and provide in-person practices and software training as needed Prepare and build complex cost and resource loaded baseline schedule, collaboratively with project team Participate in pursuit opportunities, including the creation of proposal schedules Develop detailed performance and progress reports, highlighting major risks and report them to leadership Recommend corrective actions for major scheduling risks and present information in a manner that enables effective decision-making Establish streamlined workflows between all departments (i.e. preconstruction, field operations) involved in a project Review current policies and practices and recommend adjustments, new ideas as needed for more efficiency Attend project kickoffs and set schedule management ground rules Lead pull planning sessions and implement lean construction methodologies. Act as scheduling SME and lead the peer group within assigned projects Review and develop complex time impact analysis across multiple projects Recommend new technologies, practices and procedures for optimizing schedule management across the company Mentor team members What We're Looking For: Experience: Experience working for a GC is required, Industrial construction preferred. Bachelor's degree in project or construction management, an equivalent combination of education and experience may be considered 5+ years of scheduling experience with 3+ years specifically relating to construction scheduling LEAN construction principles experience is highly desired Certified Planning and Scheduling Professional (PSP) designation is preferred Skills: Strong understanding of construction drawings and contracts Excellent project management skills Analytical thinker with a high level of initiative Business acumen and relationship building skills Excellent verbal and written communication Technology: Proficiency in Primavera P6 and Microsoft Excel for data analysis Working knowledge of other scheduling software (MS Project, Power Project) Working knowledge of Power BI and Power Query Proficient in basic computer software including Microsoft Word, PowerPoint, and Outlook Ability to learn specific job-related software upon hire What We Offer: Competitive Pay Rewarding Bonus Program Comprehensive Benefits Package with Tax-Advantaged HSA and FSA offerings Employer-Paid Short- and Long-Term Disability Programs Employer-Paid Life Insurance Generous Paid Time Off Provisions 401K Retirement Savings Plan with Company Match Tuition Reimbursement Fully Paid Parental Leave Voluntary Products Including: Critical Illness Insurance and Accident Insurance Corporate Wellness Program with Wellness Time Off and Rewards Visa sponsorship is not available for this position at this time. The Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of the Company without a prior written search agreement will be considered unsolicited and the property of the Company. Please, no phone calls or emails. The Weitz Company, LLC (and its U.S.-based subsidiaries and affiliates) recognizes the value of and is committed to hiring and retaining a diverse and inclusive workforce. We are an Equal Opportunity Employer and follow applicable affirmative action guidelines and policies. All qualified applicants will receive consideration for employment (including minorities, females, veterans, and individuals with disabilities, regardless of sexual orientation, gender identity, or other protected categories in accordance with applicable state and federal laws). The Company is a drug and alcohol-free workplace and background checks are required if applicable. Click here to review our Privacy Notice. #LI-MJ1
    $30k-51k yearly est. 60d+ ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Fargo, ND?

The average patient service representative in Fargo, ND earns between $31,000 and $42,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Fargo, ND

$36,000
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