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  • Client Services Representative

    Seatown

    Patient service representative job in Lakewood, WA

    Are you passionate about delivering outstanding customer service? We're looking for enthusiastic Client Services Representatives! Join SeaTown, and you'll be the friendly voice that helps our clients navigate their needs, ensuring they have a seamless and enjoyable experience. As a Client Services Representative, you'll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy building lasting relationships, this is the perfect opportunity for you! What you'll be doing: Receive a high volume of inbound calls in a fast-paced environment and make outbound calls to existing clients, booking appointments at a high conversion rate. Able to quickly identify the client's request or concern, efficiently provide the most effective solution, and de-escalate any concerns. Effectively use critical thinking skills to solve problems for clients while consistently using the best judgment to determine the best solution Proactively gain and maintain a complete understanding of our portfolio of products and services. Efficiently enter accurate and detailed records of client interactions and actions taken while multi-tasking client calls, minimizing hold times. Achieve productivity standards and goals set by the company while maintaining high-quality calls and following expected call flows and scripts What we're looking for: 3-5 years of Call Center experience preferred Weekend availability: 7am - 6pm (8hr or 10hr shifts) HVAC & Plumbing Industry experience is a plus Ability to talk and type accurately; typing speed of at least 45 wpm Dedicated to providing superior client service Ability to manage multiple priorities within a fast-paced environment Strong judgment skills to make sound business decisions Proficient in Microsoft Suite Products, experience with SERVICE TITAN a plus Bilingual Spanish is a plus Consent to a pre-employment background check Physical Requirements Regularly required to sit; use hands to handle or feel and type Speaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolve issues Frequently required to reach with hands and arms Occasionally required to stand, walk and stoop, kneel, crouch, or crawl May lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus Benefits Accrued PTO at 1 hour for every 40 hours worked 40 hours of vacation at 3 years and 80 hours at 5 years 7 Paid Holidays Medical/Dental/Vision Health Savings Account 401k with company 100% company match up to 3% and 50% match up to 5% Prizes and giveaways Fully stocked break room Ongoing Training Onsite Gym !!!!!!!!!!! Working for a company that values the employees #SEAP Pay Range$18-$25 USD About Seatown: Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington! We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Privacy Policy
    $18-25 hourly 2d ago
  • Patient Services Associate

    Pediatrix Medical Group

    Patient service representative job in Bellevue, WA

    Responsibilities The Patient Service Associate is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians' schedules, maintaining patient files and records, interfacing with the different corporate departments and by receiving and directly patient questions to appropriate people. Works as a team member to facilitate patient care and optimize the revenue. Handle high volume incoming calls. Review the charts and insurance referrals/authorizations and taking appropriate action to assure proper maximal reimbursement. To assist the physicians and/or administrators in all business and patient care responsibilities. Coordinates office communication flow. Communicates effectively and courteously with and demonstrates a caring attitude toward patients and their families. Greet, direct and assist large numbers of visitors and refers visitors to various areas. Ensure all patient demographic and insurance information. Answer telephones using correct telephone etiquette at all times, recording legible and complete messages, handling questions, transferring incoming calls appropriately, contacting physicians, insurance companies, hospitals, diagnostic facilities, billing departments, etc... as necessary. Review patient intake information to verify insurance coverage. Verify patient insurance information, call for insurance authorization, patient address, telephone, etc. Responsible for scheduling new and follow up appointments including patient testing. Acts in a non‐directive, non‐judgmental manner, recognizing an individual's religious, ethical and moral opinions and beliefs. Brings new ideas, positive attitude and lots of energy. Responsible for maintaining and recording patient schedule. Identify and collect co‐pays, deductibles and other payments. Reconcile patient payments on a daily basis received to cash box and receipt journal. Prepare billing sheets. Review all billings sheets to ensure they contain necessary information needed to create a claim such as physician name and number, patient name and number, insurance code, referring physician and code, etc Direct billing inquiries to appropriate Regional Office. Ensure the clinical staff submits all outpatient billing sheets daily. Maintains patient confidentiality. Qualifications High School diploma or equivalent required. Three years recent experience in a related position in a medical office experience preferred. Ability to prioritize jobs duties and meet deadlines. Ability to effectively work on many tasks at one time. Have superior customer service and verbal and written communication skills. Strong computer knowledge; experience preferred. Knowledge of common safety hazards and precautions to establish a safe work environment. Knowledge of medical terminology, obstetrical and/or perinatal coding, office billing forms, insurance and government payer regulations and other third party billing requirements preferred. Must be able to work cooperatively in a team environment. Ability to handle stressful situations. Excellent organizational, time management, and attention to detail capabilities. Must be able to travel to satellite office during the week. Mileage is reimbursable. Benefits and Compensation Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU. We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well‐being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families. The expected pay for the position ranges from $17.55 ‐ $30.77 per hour. The actual pay range will be computed based on years of relevant experience. About Us Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix‐affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office‐based practices. The group's high‐quality, evidence‐based care is bolstered by significant investments in research, education, quality‐improvement and safety initiatives. Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: ************************** #PedNC Pediatrix is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $17.6-30.8 hourly 1d ago
  • Customer Service Representative

    TBG | The Bachrach Group

    Patient service representative job in Kirkland, WA

    Customer service 📍 Onsite | Full-Time | Permanent Role 💰 $45,0000-$54,000 + Commission (depending on experience) ✨ Great Benefits FULLY ON-SITE About the Role: Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments. What You'll Do: Handle 50-60 incoming prospect calls per day with warmth and enthusiasm Schedule and host virtual tours or set up in-person appointments Answer live chats, texts, and follow-ups to support the leasing process Provide excellent customer service and build rapport with prospects Keep accurate records and notes in our CRM Stay up-to-date on property details, amenities, and specials Collaborate closely with teammates and property managers What We're Looking For: Strong customer service experience (required) Call center, customer service, or leasing experience a plus Friendly, positive communicator with great multitasking skills Organized, detail-oriented, and tech-savvy Reliable, punctual, and team-oriented Why You'll Love It Here: Competitive pay + monthly commission Supportive, inclusive team environment
    $45k-54k yearly 3d ago
  • Customer Service Representative

    Ram Mounts 4.0company rating

    Patient service representative job in Seattle, WA

    Since 1995, National Products Inc., the creator of RAM Mounts, has been the leader in premium mounting solutions for high-vibration environments. Our products are trusted by the most demanding industries-from powersports and automotive enthusiasts to law enforcement, fleet managers, and off-road adventurers. We design and manufacture rugged, versatile mounts for phones, tablets, GPS units, cameras, radios, and more-keeping critical gear secure in any environment. Proudly Made in the USA, our products come with a lifetime warranty, delivering unmatched reliability and performance. Job Summary Customer Service Representatives are responsible for maintaining a professional and friendly attitude while diagnosing and troubleshooting customer issues, with an emphasis on taking care of problems before they arise. They will collect all necessary information from customers, resolve their issues, follow up with them as needed, and deliver actionable data to internal teams to support proactively improving the customer experience from start to finish. Duties and Responsibilities Interacts directly and courteously with customers, primarily by telephone or email. Directs unresolved issues to the appropriate resource for resolution. Records details of actions taken into the ERP and CRM systems as applicable. Analyzes transactions and corrects errors to ensure accuracy of customer records. Research customer records to track order status and fulfillment. Develops thorough knowledge of product line, pricing, estimated delivery times, drop-ship procedures, marketing promotions, and associated information. Provides price quotations, receives orders, arranges for returns, replacements, delivery of samples, and fulfills miscellaneous customer requests. Performs associated duties as assigned by supervisor. Serves as an internal resource to support Inside and Regional Sales Teams. Employs strong people skills to analyze and resolve customer inquiries and problems in accordance with established company guidelines. Related Experience Minimum 5 years of experience working with customers to evaluate their needs. Must have track record of reliability and follow through with great communication skills. Experienced with MS Office Suite, MS Outlook, and customer order entry. Education High school education required Associate degree preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to perform the following activities: Reaching. Extending hands and arms in any direction. Standing. Ability to stand when needed to complete tasks. Sitting. Sitting at desk for sustained periods of time. Using Fingers. Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand. Grasping. Applying pressure to an object with the fingers and palm. Feeling. Perceiving attributes of objects, such as size, shape, or texture by touching with skin, particularly that of fingertips. Pushing. Using upper extremities to press against something with steady force to thrust forward, downward or outward up to 15 pounds. Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occasionally the employee must lift and/or move up to 15 pounds. Pulling. Using upper extremities to exert force to draw haul or tug objects in a sustained motion up to 15 pounds. Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Seeing. Specific vision abilities required by this job include close vision and the ability to adjust focus Depth Perception: ability to judge distance and space relationships. Field of Vision: ability to see peripherally. Accommodation: ability to adjust vision to bring objects into focus. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Repetitive motion. Substantial movements (motions) of the fingers and hands. Hourly Rate: $22.00 - $27.00 hourly Benefits: Employer paid Medical, Dental, Vision, and Life Insurance Two weeks of PTO (up to 3 weeks with tenure) with seven paid holidays 401k with up to 4% employer match Additional paid parental leave beyond state/federal offerings Quarterly catered lunch events for all employees RAM Mounts product discounts Position Status: Full Time Position Location: On-Site A drug screening will also be required (THC or Marijuana not screened during pre-employment test).
    $22-27 hourly 1d ago
  • Patient Care Coordinator

    Optum 4.4company rating

    Patient service representative job in Port Orchard, WA

    Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Peninsula Psychological Center Counseling Center of Washington, part of the Optum family of businesses, is seeking a Patient Care Coordinator to join our team in Silverdale WA. Optum is a clinician-led care organization that is changing the way clinicians work and live. We work to increase accessibility to private behavioral healthcare, making it affordable and convenient. We strive to provide relief and healing, in therapeutic and convenient settings, facilitated by compassionate and competent counselors. As a Patient Care Coordinator , you will be responsible for providing support to clinical staff and patients. This is a center-based front office position. You will greet patients entering the center to check in and assist them with checking out at the end of their visit. Schedule: A 40-hour work week, Monday through Friday 8:30 am to 5:00 pm PST. Schedule will be determined by supervisor upon hire. (may change due to business needs) Location : Silverdale, WA Primary Responsibilities: Greet customers into practice and provide instruction and/or direction as necessary both on the phone and in person Ensure all locations are welcoming and adhere to brand guidelines Assist patients with the check-in and check-out process; review each patient's chart prior to appointment and ensure consents and insurance verification are complete Collect and upload insurance cards and identification and perform insurance verification on the date of service Assist with onboarding new patients, help patient's access patient portal, prepare and confirm completion of paperwork, ensure consents and insurance verification are complete Obtain patient signatures for required documents Answer incoming calls and return voicemails timely, respond to patient questions and triage incoming requests to appropriate departments Assist in updating and/or schedule existing patient appointments and internal referrals with providers Process payments for co-pays, deductibles, co-insurance, self-pay, and missed appointments fees Ensure patient inquiries are addressed quickly, including resolving patient insurance eligibility issues Monitor clinician/admin/OBC inbox and respond accordingly and take necessary steps Schedule client appointments Collaborate with Patient Access Center Assist management of provider onboarding & offboarding Support provider ticket & claims completion Scan mail, order supplies, report building & maintenance needs, provide access to technicians/vendors, and assist local staff using business equipment Secure patient information and maintain patient confidentiality Follow HIPAA regulations Meet or exceed the performance measures established by the Practice Management Dept. Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and balances dues, and maintaining medical records 1+ years of experience working with Microsoft Office (Teams, Outlook, Word, Excel) Preferred Qualifications: Experience taking inbound and outbound calls Knowledge of EMR Soft Skills: Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED
    $17.7-31.6 hourly 1d ago
  • Patient Care Coordinator

    Amen Clinics, Inc., a Medical Corporation 4.1company rating

    Patient service representative job in Tukwila, WA

    Join the Leader in Brain and Mental Health At Amen Clinics Inc./Mindworks Innovations Inc. our vision is bold: to be known as the best brain and mental health company in the world. Every member of our team plays a vital role in making that vision a reality-delivering exceptional care, advancing innovation, and changing lives every day. At Amen Clinics, Inc/Mindworks Innovations Inc. we're proud to be an Employee Stock Ownership Plan (ESOP) company. That means every employee is also an owner- sharing in the success and growth of the organization. As part of our team, you won't just be contributing to our mission-you'll be building long-term value for yourself and your future. Ownership isn't just a benefit here; it's a mindset we bring to everything we do. The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment
    $45k-55k yearly est. Auto-Apply 27d ago
  • Patient Access Representative I or II - Call Center

    Healthpoint 4.5company rating

    Patient service representative job in Renton, WA

    Salary Range: $21.50 - $28.92 Hourly HealthPoint has Patient Access Representative - Call Center openings at our Administrative office in Renton, WA. Competitive compensation with other healthcare originations. No experience - we offer on the job training! APPLY TODAY!! Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading! HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care. Position Summary: The Patient Access Representative is responsible for performing, telephonic patient appointment scheduling, patient pre-registration, confirming appointments, and computer data entry. Provides excellent customer service to patients and clinical staff. Compensation is dependent on skills and experience. Your contribution to the team includes: * Ensure patient needs and requests are handled efficiently by performing telephonic patient scheduling. * Schedule patient initial and follow up appointments ensuring efficient use of provider time and the appropriate care for patients according to HealthPoint procedures. * Perform patient pre-registration including accessing and updating patient information as indicated * Perform data entry and appointment confirmation. * Maintain schedule accuracy for maximum patient flow. * Follow established procedures for answering and screening incoming appointment-related telephone calls, scheduling interpreters, and directing calls to appropriate staff. * Maintain effective communication with back office staff and providers in all of the health centers as needed. Must have's you'll need to be successful: * High school diploma or equivalent required. If you know about the following it's a plus: * Associates or technical degree/certificate preferred. Bachelor's degree desired. * One to two years' experience in a fast-paced customer service and/or a process-driven workplace preferred. * Bilingual skills (ideally in Spanish, Somali, Arabic, Dari, Punjabi, Hindi or Russian) desired. * Intermediate level of Word, and Outlook required as well as other related scheduling software. Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment. Where to gather your records: * If you are providing immunizations from an electronic health record, please ensure that you obtain a copy of your full records rather than a screenshot. Each page of your records should include your first and last name, date of birth, and the name of the health system from which the records are pulled. * If records do not show any data, please seek guidance from your provider for further assistance. * If you are unable to provide proof as noted above, you can choose to have a lab titer drawn to check immunity or to be re-vaccinated. If you receive vaccination(s) or lab titers, you may obtain them through HealthPoint at no cost to you. This is a great opportunity to get your immunization record up to date at no additional expense. HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks. * Medical, Dental, and Vision for employees and their families/dependents * HSA, FSA plans * Life Insurance, AD&D and Disability Coverage * Employee Assistance Program * Wellness Program * PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees) * Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees) * 8 holidays and 3 floating holidays * Compassion Time Away up to 40 hours * Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks * Retirement Plan with Employer Match * Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance. * Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more * Development and Growth Opportunities To learn more about HealthPoint, go to *********************** #practiceyourpassion It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.
    $21.5-28.9 hourly 16d ago
  • Patient Services Representative I -Weekdays/Day Shift

    Radia Inc. 4.0company rating

    Patient service representative job in Olympia, WA

    We're hiring a full-time Patient Services Representative I (PSR I) to join our Radiology Practice. In this role, you will be the first point of contact for patients, greeting them with professionalism and compassion. Responsibilities include verifying information, collecting co-pays, scanning documents, and protecting patient privacy while ensuring a smooth check-in process. This entry-level position offers the opportunity to take on expanded duties, develop new skills, and gain valuable experience. The ideal candidate is friendly, organized, detail-oriented, and committed to creating a welcoming, positive patient experience. Location: Beautiful Olympia, Washington. Geographically located between the salt waters of the Puget Sound and the fresh waters of Budd Inlet and the Deschutes River. The South Sound offers stunning views of Mt. Rainier and the Olympic Mountain range. Compensation: The pay scale is $21.24 - $29.99. Pay is influenced by factors specific to the applicants job-related experience, knowledge, skills, abilities. Work Schedule: Monday - Friday, 8:30am - 5:00pm. This is an in-office position in Olympia, WA. Benefits: We offer a comprehensive benefits package designed to support the well-being and success of our team. This includes a competitive salary, medical and dental coverage, paid time off, and paid sick leave accrual. Employees receive a 401(k) retirement plan with employer matching contributions up to a specified amount, in addition, we offer an annual profit-sharing contribution made directly into your retirement account. Additional benefits include life and disability insurance, a mid-year performance-based salary increase, and a discretionary year-end service bonus. Benefits are available with eligible FTE status; employees working more than 20 hours per week are eligible to participate. 2 Medical plans to choose from, dental, vision, life and LTD HSA and FSA available A 401(k)-employer match, with a profit-sharing component Up to 21 paid days off per year 8 paid holidays annually Life and disability insurance Learning opportunities through professional development programs Educational Assistance Discretionary mid-year performance based increase and end of year service bonus Position Summary: Perform a variety of clerical functions to support the overall Imaging Center Provide excellent customer service to ensure a positive patient experience Professionally and compassionately greet and check in patients Manage busy times in a friendly and efficient manner Verify and ensure the accuracy of patient demographic and insurance information entered into the medical record Collect and scan necessary documentation Process payments, co-pays, and billing information, and respond to patient questions regarding routine billing and insurance matters Accurately enter incoming orders in a timely manner Meet or exceed performance metrics with a focus on quality, accuracy, and timeliness De-escalate basic conflict situations and recognize when escalation is necessary and requires supervisory assistance Support clinical staff by coordinating smooth patient flow Handle confidential patient information with discretion and compliance with HIPAA regulations Qualifications and Requirements High School diploma or equivalent Minimum of 1 year experience in a customer service position, required. Minimum of 1-year medical office experience, preferred Must be very proficient in computer skills, multi-tasking and working with several software programs at the same time Demonstrates a professional demeanor in appearance and behavior in all work-related interactions Our Values As a Radia employee, we'll rely on you to reflect our mission and values. At Radia Imaging Services, our mission is to deliver compassionate, patient-centered care through advanced imaging technology and expert clinical teamwork. We are committed to providing accurate, timely, and accessible diagnostic services that support better health outcomes for every patient we serve. Our values guide everything we do: Excellence - We hold ourselves to the highest standards of clinical quality, accuracy, and safety. Compassion - We treat patients and families with respect, dignity, and empathy. Collaboration - We partner with providers, staff, and communities to ensure seamless, supportive care. Innovation - We embrace continuous improvement and leading-edge technology to better serve our patients. Integrity - We act with honesty, professionalism, and accountability in every interaction. South Sound Radiology is an Imaging Center of Radia. Radia is one of the largest and most progressive radiology groups in the nation. Our team of more than 200 board-certified radiologists, with specialty training in everything from Mammography to Neuroradiology and Musculoskeletal to Interventional, provide more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations. #INDSSR
    $21.2-30 hourly Auto-Apply 9d ago
  • Customer Service Rep

    Puget Collision 4.6company rating

    Patient service representative job in Bellevue, WA

    The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process. Job Responsibilities: Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items. Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members. Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair. Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader. Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships. Follow-up on all Missed Opportunities Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates. Oversee processing of initial insurance assignments, customer contact/appointment verification. Ensure all scheduled in repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file. Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills. Confirm customer information is accurate and complete for all communication needed. Ensure file is ready, vehicle is complete and CSR Quality Control Checked before customer is called for vehicle delivery. Daily audit of all Parts invoices posted in CCC Ensure Banking Transactions & Deposits are posted and completed accurately by deadline. Open mail daily and disperse appropriately including invoices and statements. Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available. Monitor and replenish office supplies and orders needed for the shop with Center Leader approval. Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop. Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies. Key Performance Metrics Customer Service Index Score 95%, Kept Informed, Net Promoter Score Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%. Ask for the sale and schedule the repair: 75% Closing Ratio. Skills/Qualifications: Collision University Training required in first 6 months of employment. Basic Computer Skills are necessary to navigate company systems & communicate with customers. Must be able to multi-task in a high-paced environment with a flexible attitude. The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner. Behavioral Excellence Required: Perform all assigned responsibilities according to the Company Standard Operating Procedures. Adheres to the companys non-disclosure and confidentiality policies concerning customer information. Compensation details: 20-27 Hourly Wage PI1567c57e2682-31181-38814715
    $31k-40k yearly est. 7d ago
  • Integrated Planning and Scheduling Specialist

    Jeppesen 4.8company rating

    Patient service representative job in Renton, WA

    Company: The Boeing Company Integrated Planning and Scheduling Specialist will lead project and schedule execution for multiple Passenger Seat Development Programs. You will work with leadership and a cross-functional team to build and maintain an integrated project plan. This is an exciting opportunity to be part of an innovative and dynamic team where we have the rare opportunity to work directly with suppliers and customers to develop and certify new products. We are in charge of developing and managing projects that assist in developing seats that will be installed on all BCA aircrafts. Position Responsibilities: Independently develops, coordinates, integrates, analyzes, and maintains an integrated plan and schedule to meet program and/or project requirements following project management industry standards. Performs studies, analysis (trend, variance, impact), and risk assessments to determine impacts and constraints involving product development, production rates, process improvement, and program initiatives. Creates schedules, reports, metrics, change activity, communicates and updates plan regularly throughout the lifecycle of program or project. Works to improve project management processes and business systems and implement best practices that support project decision-makers. Directs all phases of projects or subsystems of major projects from inception through completion. Acts as primary project contact to establish key stakeholder requirements and project objectives. Assists customers to develop performance recovery plan and ensure all project control systems are in place to support ongoing support to stakeholders. Basic Qualifications (Required Skills/Experience): 5+ years of experience using Open Plan Professional and Milestone Professional 5+ years of experience in a Business Operations or Project/Program Management role 5+ years of experience managing projects and using standard project management tools 5+ years of experience in a role that required communication, technical writing, presentation development, facilitation, and organizational skills 5+ years of experience in project management (supporting diverse programs and projects) with the capability to prioritize, facilitate, and coordinate multiple projects simultaneously 5+ years of experience developing and executing operating rhythms, integrated program schedules, project plans, and/or metrics 5+ years of experience working with cross-functional teams Preferred Qualifications (Desired Skills/Experience): Bachelor's degree or higher Experience developing and integrating strategic projects, plans, and initiatives to meet business goals Experience working in a multifaceted work environment, including managing multiple priorities Strong verbal and written communication skills Experience communicating with employees, customers, peers, and all levels of leadership Experience using Microsoft Project Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Shift: This position is for 1st shift. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: Level 3 $96,000 - $103,000 Level 4 $118,000 - $128,000 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: Safety Sensitive: Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)
    $118k-128k yearly Auto-Apply 45d ago
  • Patient Access Representative

    Puyallup Tribal Health Authority

    Patient service representative job in Tacoma, WA

    Full-time Description Make a Meaningful Difference and Join Our Team as a Patient Access Representative! Schedule: Full-Time | Mon - Fri, 8:00 AM - 5:00 PM Hiring Range: $20.20 - $25.00 per hour Position Close Date: Open Until Filled Are you passionate about helping others and making a real difference in your community? Start your healthcare career as a Patient Access Representative at the Puyallup Tribal Health Authority (PTHA) - a culturally grounded, patient-centered organization serving the Indigenous community with compassion and purpose. As a Patient Access Representative, you'll be the warm and welcoming first point of contact for patients accessing care. This is a fantastic entry-level opportunity to join a mission-driven healthcare team and gain valuable experience in a high-volume, fast-paced clinical setting. What You'll Do: As a Patient Access Representative, you'll play a key role in supporting patient access and ensuring every visitor feels respected, cared for, and informed. You'll have a variety of responsibilities including: Greet and assist patients and visitors in person and over the phone with warmth and professionalism Guide patients through check-in process and help complete forms Learn and support functions in the Electronic Health Record and scheduling systems Register new and returning patients, verify insurance, and update records Assist in appointment reminders, chart preparation, and administrative support tasks Uphold confidentiality and customer service standards in all interactions What You Bring: HS Diploma or GED One (1) year front desk experience in a healthcare facility One (1) year recent experience verifying and entering patient information into an electronic health system A proven track record of excellent attendance and attention to detail Strong desire and ability to quickly learn new computer systems Why PTHA? We are more than a clinic - we're a culturally grounded, patient-first health and wellness center serving the Indigenous community. We value teamwork, integrity, and community well-being. Here, your work has meaning. Work in a mission-driven, accredited organization Serve a close-knit patient population in an urban reservation setting Enjoy opportunities for professional development and training Experience a strong support system and inclusive team culture Perks of the Role: Meaningful Mission - Contribute to the overall wellness of a tribally operated health organization dedicated to serving the Indigenous community Competitive Compensation - Receive a fair salary that reflects your expertise and the impact of your work Supportive Team Culture - Join a collaborative and inclusive environment where respect and ethics are core values Cultural Enrichment - Work in an organization that values and integrates Indigenous traditions, community care, and cultural sensitivity Stability & Impact - Be part of a long-standing, accredited institution that plays a vital role in community health and development PTHA Employee Benefits: Supportive environment that values a healthy work/life balance Medical/Dental/Vision monthly premiums paid 100% by PTHA for employees (health coverage begins the first of the month following hire date) (13) annual leave (vacation) days + (13) annual sick leave days (18+) annual paid holidays including a birthday holiday 401(k) with annual profit-sharing contributions after (2) years of service Life and AD&D insurance coverage Have student loans? PTHA is an approved loan repayment site for various student loan programs Whether you're beginning your journey in healthcare or looking for meaningful work in service of Indigenous health and wellness, PTHA is the place to be. Our team works together to uphold traditions, promote wellness, and provide exceptional care - and we'd love to have you join us! Apply today to be a Patient Access Representative and take the first step toward a rewarding future at PTHA! In accordance with federal law, Native American Preference in employment applies and job placements are given on a competitive basis, using job related factors. Salary Description $20.20 - $25.00 per hour
    $20.2-25 hourly 60d+ ago
  • Link Care Coordinator

    BD (Becton, Dickinson and Company

    Patient service representative job in Seattle, WA

    The Care Coordinator will be responsible developing a long-term relationship with our patients to effectively enroll them in the Link program or refer them to a participating provider. This role will serve as a communication liaison for the Territory Manager, Physician Office and Patient. The expectation is that they will be accountable for ensuring the patient's enrollment is successful and all the supporting documentation is completed in a timely manner to allow the patient to receive supplies. **Job Description** We are **the makers of possible** BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a **maker of possible** with us. **Job Overview** At BD, we are the makers of possible, advancing the world of health through our innovative medical technology solutions. We are seeking a dedicated Link Care Coordinator to join our team and contribute to our mission of improving lives. In this role, you will play a vital part in providing exceptional customer service and support to our patients and healthcare professionals. **Requirements** + Articulate the features and benefits of our Home Care product line for Urology, as well as ancillary urology product lines. + Complete initial intake and follow-up calls with patients, identifying and resolving concerns within the process or product. + Coordinate communication and documentation with patients, Territory Managers, and Physician offices. + Maintain departmental call volume requirements, including inbound and outbound calls. + Uphold BD Home Care's philosophy of professional excellence, teamwork, and integrity. **Education** + High School Diploma or equivalent; one to two years of related experience and/or training; or an equivalent combination of education and experience. Proficiency in Microsoft Office Applications, Access, or other database software. Ability to learn and utilize call center telecommunications software. **Certifications** + Knowledge of medical supply publications, technical procedures, and training tools. + Ability to effectively communicate, both verbally and in writing, with customers and colleagues. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. **Why Join Us?** A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. \#earlycareer Required Skills Optional Skills . **Primary Work Location** USA FL - Stuart Airport Road **Additional Locations** USA CA - San Diego (BDB) **Work Shift** At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You (********************************************* . Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles. **Salary Range Information** $24.70 - $38.10 USD Hourly Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
    $24.7-38.1 hourly 4d ago
  • Patient Services Coordinator LPN Home Health

    Centerwell

    Patient service representative job in Kent, WA

    Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $49,900 - $67,400 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $49.9k-67.4k yearly Auto-Apply 60d+ ago
  • Patient Care Coordinator FLEX RN

    Common Spirit

    Patient service representative job in University Place, WA

    Job Summary and Responsibilities RN Patient Care Coordinator: Compassionate Hospice Care Are you a dedicated Registered Nurse seeking a fulfilling role in hospice care? We're looking for an RN Patient Care Coordinator to lead and coordinate patient care for individuals admitted to hospice. Key Responsibilities: * Interdisciplinary Team Leadership: Coordinate and direct the interdisciplinary team, patients, families, and facility staff. * Symptom Management: Provide expert patient symptom management. * Holistic Assessment: Assess patient and family physical, psychosocial, cultural, and spiritual needs. * End-of-Life Education: Offer vital end-of-life education to patients, families, and facility staff. * Patient Advocacy: Advocate for patients and families to ensure truly patient-focused care. Join our team and make a profound difference in the lives of patients and their families during a critical time. Apply today! Sign-on bonus & Relocation Assistance available! Job Requirements Graduation from an accredited school of nursing, BSN preferred. Two years of related nursing work experience in an acute clinical care setting that would demonstrate attainment of the requisite job knowledge skills/abilities. Work experience in one of the following clinical specialty areas is required: Oncology, Med/Surg, Nutrition Support, Pediatrics, IV Therapy, Gerontology, and Home Health. Current licensure as an RN by the Washington State Board of Nursing. Current Healthcare Provider BLS Certification Proof of auto insurance Where You'll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area. Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care. We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
    $37k-57k yearly est. 57d ago
  • Patient Access Coordinator (Per Diem / Nights)

    Overlake Ob Gyn, Pc

    Patient service representative job in Bellevue, WA

    Welcome to a medical center where you're the center of attention. Pay range: - Hourly$22.22 - $33.33 Responsible for exemplary customer service in greeting and orientation of patients and visitors to the hospital. Interviews the patient for complete demographic and financial data to complete the registration process accurately, efficiently and promptly. Collects appropriate monies, obtains appropriate signatures, notifies patients/guests of hospital regulations, policies and services. Per Diem Qualifications: High School Diploma required, Bachelors Degree preferred. Formal training in medical terminology, hospital finance and customer relations is preferred. Previous admission/registration experience or previous physician office, hospital or other frontline customer contact experience in in a fast paced, high volume business setting preferred. Demonstrated customer service skills required. Exceptional interpersonal skills to interview, educate and advise patients of hospital policies and the professionalism to positively interact with individuals at all levels of the organization are required. Knowledge of the financial requirements of insurances, HMO and PPO organizations and state and federal programs. Must be articulate and skilled in teaching patients how to access the healthcare system. Intermediate level typing skills required. Knowledge of medical terminology preferred. Ability to work independently and in a team environment. Must have the ability to work in a fast paced area, where the performance and concentration of several tasks may be required simultaneously. Why join Overlake? We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row. Local, visible leaders who care about you. A values-based work environment. Medical insurance premiums as low as $0 per month. Many Overlake services covered at 100%. Tuition reimbursement up to $10,000 per year. Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting. Pre-tax and Roth after tax retirement savings plans. An expanded Employee Assistance Program. A caregiver support program to help with everything from childcare to eldercare. Free parking and Orca transit passes. If this sounds like an environment where you'll thrive, we'd love to hear from you. How much will this job pay? Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact ***********************
    $22.2-33.3 hourly Auto-Apply 44d ago
  • Patient Care Coordinator

    Smile Brands 4.6company rating

    Patient service representative job in Kent, WA

    As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Monday,Tuesday,Thursday,Friday 1pm-close Wednesday: 2pm-close Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $21-$23/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
    $21-23 hourly Auto-Apply 49d ago
  • Clinic Biller - Dental Clinic (38442)

    Community Health Care 4.2company rating

    Patient service representative job in Tacoma, WA

    Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including medical, dental, pharmacy, and behavioral health services in our seven clinics. We seek to continuously improve our commitment and service to our patients and community. We want you to join us in our mission to provide the highest quality healthcare with compassionate and accessible service for all. We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more! We are looking for Clinic Biller to join our clinics! This position's primary responsibilities will be ensuring complete daily accounting of all encounter forms including CVR forms for all patients seen. This position will also provide patient account assistance, technical support for clinic staff, and may perform a variety of reception and clerical duties. In addition, responsible for balancing all payments received from daily activities, provide customer service to patients regarding their accounts including, setting up payment plans, answering questions concerning bills, and ensure billing information (address, telephone, name) is accurate in system. Plus, other duties as assigned. Qualifications High school diploma or equivalent, plus 1 year experience in medical/dental billing, or equivalent combination of education and experience. We encourage anyone with a relevant combination of education and experience to apply.
    $50k-62k yearly est. 33d ago
  • Patient Experience Representative

    ICAN Childrens Therapy

    Patient service representative job in Bellevue, WA

    Job DescriptionSalary: $17-$25 DOE Are you passionate about making a genuine difference in families lives? Do you thrive in a dynamic, collaborative environment where play, kindness, and purpose guide every action? Join ICAN Childrens Therapy and help build a future where children can shine their brightest! About ICAN Childrens Therapy At ICAN, we believe every child deserves to thrive. Our passionate, multi-disciplinary team works collaboratively with children and their families to unleash each child's potential through innovative, evidence-based therapy. We foster a vibrant workplace that empowers team members to lead, grow, and create positive impacttogether. What Youll Do: As a Patient Experience Representative, you are the heartbeat of our front desk and the first step in every familys journey with ICAN. Youll: Own the front desk experience: Keep a tidy, welcoming space and set a positive tone for all who enter. Greet and guide families: Offer compassionate, knowledgeable assistancemaking every guest feel special. Coordinate patient schedules: Master multitasking as you schedule, reschedule, and support timely, accurate appointments for our children and families. Champion communication: Provide responsive, empathetic, and thorough updates in person, on the phone, and via email. Support quality care: Facilitate the intake process, maintain detailed records, and help families navigate billing with care and clarity. Solve problems and celebrate wins: Collaborate with therapists and colleagues to proactively address families needs and create joyful experiences. Who Thrives Here: You genuinely love building relationships and learning each familys story. You stay upbeat and motivatedembracing new challenges with a solution-focused attitude. Youre organized, detail-oriented, and skilled at making fast, thoughtful decisions. You believe communication is at the heart of great service. You bring a growth mindsetseeking out opportunities to expand your skills and advance your career. Qualifications: Experience in a medical, reception, or customer service setting (medical scheduling a plus) Confident in English (oral & written); extra languages are a plus! Familiarity with office technology (phone, copier, printer, EHR or scheduling systems) Proven record of reliability and professionalism. Background check required. Able to manage multiple tasks and timelines with grace under pressure Why ICAN? Growth Opportunities: Were committed to developing your potential and promoting from within. A Mission That Matters: Every day, your work helps kids and families. Inclusive Culture & Teamwork: We celebrate your unique strengths and play, fast, kind, and together! Benefits: (Health insurance, 401k, PTO, professional development, mentorship) If you are ready to make an impactone family, one child at a timeapply today and help ICAN children and families flourish! ICAN Childrens Therapy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $17-25 hourly 27d ago
  • Patient Care Coordinator

    The Aubin Aphasia Speech and Language Center

    Patient service representative job in Bainbridge Island, WA

    Job Description 🌟 Join Our Team as a Patient Care Coordinator! 🌟 Help change lives through meaningful work in a supportive, community-focused clinic. Are you passionate about making a real difference? Do you believe in the power of communication to transform lives? We're a small, dedicated outpatient Speech Therapy clinic looking for a Patient Care Coordinator who's excited to grow with us long-term. If you've personally experienced the life-changing impact of Speech Therapy-whether as a parent, family member, or advocate-you already understand how vital this work is. Now, imagine being part of that journey every day. About Our Mission At our core, we're here to provide exceptional care while building strong, lasting relationships with the families we serve and the providers who trust us with their referrals. As our Patient Care Coordinator, you'll play a key role in growing our presence in the community, strengthening partnerships, and supporting our reputation as a compassionate, high-quality provider. What You'll Be Doing This role blends community outreach, light marketing, and clinic support. You'll: Build and maintain relationships with local referral sources (pediatricians, schools, family practices) Coordinate and schedule meetings between referral sources and our clinic owner Prepare and distribute public relations materials and mailings Collaborate with our graphic designer to create on-brand marketing content Help develop and distribute surveys to better understand our community's needs Maintain a database of email contacts and support regular communication Assist with light administrative work and occasional housekeeping to ensure a welcoming clinic environment What Success Looks Like A consistently positive public image across our community and referral network A steady flow of new referrals who become long-term, satisfied clients A strong, trusted reputation as a clinic that delivers excellent care and clear communication Who You Are We're looking for someone who: Is a natural connector with strong interpersonal instincts Communicates easily and confidently with a wide range of people Is creative and strategic about building relationships Pays attention to the small details-like handwritten thank-you notes Is friendly, warm, and genuinely interested in others Stays patient and positive when facing occasional setbacks Is organized, dependable, and flexible with shifting priorities Why You'll Love Working With Us Purpose-Driven Work: Everything you do contributes to meaningful outcomes for children and families Supportive Team Culture: We value kindness, integrity, and collaboration Growth Opportunities: Start part-time and grow with us as our clinic continues to expand Ready to Apply? If you're excited about connecting people, supporting a mission that matters, and growing with a team that cares deeply about what we do, we'd love to hear from you.
    $37k-57k yearly est. 60d+ ago
  • Dental Patient Care Coordinator - Lemon Family Dental

    American Dental Companies 3.9company rating

    Patient service representative job in Olympia, WA

    Job Description Dental Patient Care Coordinator - Lemon Family Dental (Olympia, WA) About Us Lemon Family Dental in Olympia is a friendly, modern dental practice focused on compassionate, high-quality care. We're seeking a Dental Patient Care Coordinator to join our front office team and help create an exceptional experience for every patient. Responsibilities Greet and check in patients with professionalism and warmth Schedule and confirm appointments; manage phones and messages Verify insurance benefits, process payments, and explain treatment plans Maintain accurate patient records and ensure HIPAA compliance Support clinical staff and help keep the office running smoothly Qualifications 1-2 years of experience in a dental front-office role preferred Strong communication, organization, and multitasking skills Experience with dental software and insurance verification a plus Friendly, patient-focused, and team-oriented attitude Compensation & Benefits Pay range: $22-28/hour, depending on experience Benefits include health insurance, paid time off and, paid holidays
    $22-28 hourly 30d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Federal Way, WA?

The average patient service representative in Federal Way, WA earns between $32,000 and $44,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Federal Way, WA

$37,000

What are the biggest employers of Patient Service Representatives in Federal Way, WA?

The biggest employers of Patient Service Representatives in Federal Way, WA are:
  1. Multicare Companies Inc.
  2. Olympic Sports & Spine
  3. Community Health Care, Inc.
  4. Olympic Companies
  5. Sound Family Medicine
  6. Partnered Staffing
  7. Healthpoint
  8. Healthpointchc
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