Patient service representative jobs in Georgia

Job Responsibilities: Support the Sr. Project Managers in managing fast-paced projects by providing expert scheduling and resource allocation guidance Coordinate and oversee transmission capital project activities, including Engineering, Procurement, Environmental, System Outages, and Construction, ensuring alignment with project goals and timelines Assist the Template Committee to ensure consistency in templates, incorporating feedback from stakeholders to enhance standardization and efficiency Mentor and develop less experienced Customer/Specialty schedule analysts, fostering a culture of continuous learning and professional growth Continuously update project progress and facilitate the resolution of conflicts, resource issues, or schedule exceptions that may impact project completion dates, ensuring timely and effective mitigation strategies Prepare comprehensive project status reports for key stakeholders, customers, and strategic partners, providing clear insights and actionable information Collaborate with the Customer's Choice and Regulatory scheduling team, and other contract resources to ensure that GPC schedules accurately represent every aspect of a project Analyze project cost exceptions and assist with variance explanations, contributing to accurate financial tracking and accountability with respect to the schedule Ensure adherence to the gated process and contribute to the development and refinement of customer choice and exception gated processes, enhancing project timelines and overall delivery Utilize strong business execution skills to ensure projects meet business objectives and deliver value Leverage excellent communication skills to effectively convey complex information to diverse audiences Assist with training and onboarding new schedule analyst Build and maintain strong relationships and networks within and outside the organization to support project success Promote and foster innovation by exploring new and improved methods to achieve project objectives. Job Experience and Education: Bachelor's degree preferred (Engineering, Business, or Construction Management) Preferred experience in Project Management, Engineering, or Construction Power Delivery experience preferred At least 3 years of P6 scheduling experience required Knowledge, Skills & Abilities: Proficient in project management processes Required experience with scheduling and project management tools, particularly Primavera/P6 Knowledge of critical path scheduling is a plus Proficiency in Microsoft Office Tools (Word, Excel, PowerPoint); database management is a plus Experience facilitating customer meetings and interacting with customers Experience with large project teams in implementing project controls programs is preferred Proven organizational and communication skills (both verbal and written) Knowledge of the gated process and ability to assist in creating customer choice gated processes to enhance project timelines Compensation: $50/hr to $70/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Earn at least $1375 driving with Uber when you complete your first 120 trips in 30 days. If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). What you need to know: Signup in seconds: Get started today and we'll provide support along the way. Get paid fast: Cash out up to 5X a day with Uber's Instant Pay. Guaranteed earnings: Earnings guaranteed for your first 120 trips with Uber. Flexible schedule: You control when and where you drive. 24/7 support: The app gives you turn-by-turn directions, and access 24/7 support if you need help. What you need to get started: 21 years old or older A 4-door vehicle A valid U.S. driver's license and vehicle insurance At least one year of driving experience in the U.S. (3 years if you're under 23 years old) Additional Information: If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money. We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. Driving with Uber is a great way to supplement your part time or full time income. Uber welcomes applicants year round - summer, winter, fall, spring, and holiday. Sign up to drive with Uber and earn $1375*-if not more-when you complete 120 trips in your first 30 days. Terms apply. *This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive. Any tips and promotions you make are on top of this amount. Limited time only. Offer and terms are subject to change. Click through to read full terms and conditions.

We have an exciting opportunity for a Medical Scheduler to join our team! This is a full-time, on-site role working with a busy dermatology office in Dunwoody. Pay $24-25/hr Temp to Perm The hours are 7:30am-4pm M-TH, 7:30-12 F Excellent benefits offered! Medical Scheduler Essential Duties: Contacts patients to assess availability based on the practice's time, and documents the instance within the EMR. Works with patients and physicians to find appointments that works best for all parties. Conducts all interactions with patients, families and visitors with a positive, cheerful attitude. Coordinates and schedules all appointments/referrals for patients. Contacts patients to verify appointment date/time, financial coordinator appointments, etc., and documents these instances in the EMR. Initiates prior authorizations, as needed. The reference number must be documented is a prior authorization is initiated. Receives, answers, and resolves incoming calls and emails Maintains established productivity levels for the department and performs other administrative tasks as assigned. Required Knowledge/Skills/Abilities: Knowledge of administrative and clerical procedures and systems. Knowledge and correct usage of medical terminology. Ability to navigate and effectively utilize NexTech. Ability to maintain confidentiality and professionalism. Ability to effectively and clearly communicate in writing, over the telephone, and in person with physicians, office staff, and patients. Ability to read and interpret medical procedures and terminology. Education and Experience: High school diploma or GED required, Associates degree or higher preferred. 2-3 years of demonstrated experience in healthcare and/or medical scheduling. Previous medical office experience preferred.

A comprehensive Musculoskeletal Team that consists of Neurology, Neurosurgery, Orthopedics, Physical Medicine & Rehabilitation, Interventional Pain Management, Chiropractic Medicine, and Physical Therapy. The group is seeking a Neurologist due to c

The JOI Group is an innovative healthcare technology company. We provide solutions that support independently owned medical practices. We help doctors connect with patients by freeing the prescriber from the burden to enroll, educate and collect payment from the patient for delivering medical services. Our proven model provides patients with a white-glove experience in-between office visits, it eliminates the burden of prescription management for the prescriber, and the result is a renewed joy for practicing medicine. Role Description This is a full-time on-site role located in Peachtree Corners, GA. As a Patient Success Coordinator, you will serve as the liaison between the patient, provider, and the pharmacy. You will be responsible for providing support to patients to ensure their success by coordinating, communicating, and resolving patient inquiries and concerns. You will be responsible for building and maintaining positive relationships with patients while collaborating with multiple departments. Primary Job Responsibilities Include: Manage and submit drug orders and approved refills as an authorized agent for contracted medical practices. Collaborate with healthcare providers to ensure efficient patient flow and high-quality care. Serve as a key point of contact for resolving issues and ensuring smooth practice operations. Demonstrate complete understanding of approved formularies. Demonstrating flexibility and a willingness to adapt to new treatment protocols and procedures. Participate actively in staff meetings and learning sessions, collaborating with colleagues to share knowledge, discuss challenges, and support continuous improvement. Contribute to quality improvement initiatives by providing constructive feedback and suggestions to enhance the overall patient experience and operational efficiency. Keep all protected health information (PHI) confidential and abide by HIPAA guidelines for the release and disclosure of any PHI Maintain contact with leadership to resolve challenges, facilitate client needs, and consistently educate on new products and services. Develop a working knowledge of all JOI's offered programs. Exhibits use of therapeutic communication, exceptional customer service, professionalism, timeliness, efficiency, and teamwork in all aspects of work Utilize CRM tools, Microsoft Office Suite, and EMR software to manage day-to-day responsibilities and ensure data accuracy. Demonstrate the ability to work independently with minimal supervision while also being an effective team member within the patient care team. Qualifications Requirement CPHT/State License Required 1-3 years experience as pharmacy technician and customer service role required Ability to effectively communicate with patients and other medical personnel required Versatility, adaptability, and willingness to learn Strong organizational skills and attention to detail as it relates to data entry Excellent computer skills in desktop applications and electronic medical records Ability to work independently and as a member of a patient care team Preferred Bilingual Spanish Job Type: Full-time: M-F 40 Hours Pay: $21/hr Benefits: Health insurance Opportunities for advancement Ability to Commute: Peachtree Corners, GA 30092 (Required) Ability to Relocate: Peachtree Corners, GA 30092: Relocate before starting work (Preferred) Work Location: In-person onsite

PLASTIC SURGERY INSTITUTE OF ATLANTA, P.C. is a reputable medical practice located at 960 Johnson Ferry Rd NE in Atlanta, Georgia. The institute specializes in providing high-quality plastic surgery services to its patients. With a commitment to excellence, the practice ensures that every patient receives personalized care and attention. Role Description This is a full-time, on-site role for a Bilingual Receptionist/Front Desk Coordinator (English/Spanish) located in Marietta, GA. The individual in this role will be responsible for managing reception duties, answering and directing phone calls, and performing clerical tasks. Additionally, they will greet and assist patients, manage appointment schedules, and provide exceptional customer service. Daily tasks will also include maintaining a clean and organized front desk area and ensuring smooth communication between patients and the medical staff. Qualifications Excellent Phone Etiquette and Receptionist Duties Proficient in Clerical Skills and managing administrative tasks Strong Communication and Interpersonal skills Exceptional Customer Service abilities Fluency in both English and Spanish Ability to work efficiently in a fast-paced environment Experience in a medical or healthcare setting is a plus High school diploma or equivalent; additional education or certifications are a plus

Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanMax Title Loans offers their employees: Competitive Salaries Paid Holiday Vacations Paid on the Job Training Full Time Positions- Monday to Friday 10am - 6pm with a rotating Saturday schedule 9am to 3pm Best of all Never Work on Sundays! Job Requirements General: Must be Able to Work Full Time Great attitude Excellent Communication Skill Detail Oriented Education: Must have a High School Diploma Work Experience: Previous Customer Service Experience Computer and Data Entry Experience Personal: We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity . About Us: LoanMax Title Loans is one of America's most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect. Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent. Must be able to pass a company background screening, including a credit, criminal and background check.

The MRI Patient Services Specialist is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork and screening consent forms, as well as collecting all appropriate monies due at the time of service (Co-Pays, Co-Insurances, Deductibles etc.) ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned) Greets/Welcomes patients as they check-in; Instructs patients in completion of the screening consent form, Arthrogram forms, any updated medical history and/or information forms, and makes any necessary corrections to the patient's account; Scans all new patient or updated, patient information into the EMR (including: photo ID, insurance cards, and patient paperwork); Explains Financial requirements to the patient and collects deductible, co-pays and/or co-insurance and any outstanding balance as directed by the MRI Benefit Coordinators and PARs; Communicates with the patients in the lobby if the technologists are running behind schedule; At the completion of work shift reconciles technologists schedule and ensures the appropriate payment is attached (Cash, Checks, Credit Card Slips); Assist the MRI technologists as needed. Obtain MRI Benefits for patients; through insurance websites as well as being able to convey the benefit information efficiently and thoroughly to the patients, when questions arise. NON-ESSENTIAL DUTIES AND RESPONSIBILITIES Keeps front desk and lobby clean and organized. Requirements QUALIFICATIONS EDUCATION AND EXPERIENCE High School diploma or equivalent One year of experience in customer service or reception, preferably in a health care environment. SKILLS/ABILITIES Basic Computer skills Strong customer service Ability to communicate clearly and concisely in all written and oral communications, including email. Strong organizational skills with great attention to detail Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Demonstrated conflict management skills PREFERRED SKILLS (NOT REQUIRED) Knowledge of Insurance Benefit and Eligibility Websites Medical Insurance Terminology PHYSICAL DEMANDS While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.

As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities: Interacts with customers by phone or in person to provide information and to ensure best service possible. Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail. Obtains and examines all relevant information to assess validity of complaints and to determine possible causes. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken. Refers unresolved customer grievances to designated departments for further investigation. Completes customer invoicing. Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity. Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains. Prepares for, attends, and participates in weekly sales meetings. Remains current on industry trends, market activity and competitor products. Qualifications: High School Degree or Equivalent required; Associate degree (U.S.)/College Diploma (Canada) preferred 0-2 years of relevant experience 1 year of sales experience preferred Direct Sales (B2B) experience preferred Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Ability to build working relationships with other functional areas to best support mutual objectives Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers Ability to research and resolve customer issues Strong written and verbal communication skills Basic computer skills Ability to effectively prioritize and execute tasks Ability to build and maintain long-term relationships with customers

Job Description SouthCoast Health is looking for a Full-Time Patient Representative for our Cardiology Department SouthCoast Health is seeking a Full-Time Patient Representative to join our Cardiology office. As one of the first and last points of contact for our patients and their families, you will play a vital role in creating a welcoming and professional experience that reflects the quality of care we provide. Key Responsibilities Warmly greet and assist patients and visitors in a courteous, professional manner. Provide clear directions, information, and assistance as needed. Monitor physician schedules and communicate wait times to patients. Collect co-pays and manage patient check-in and check-out procedures. Protect patient confidentiality and ensure compliance with privacy standards. Follow clinic protocols and notify appropriate personnel during emergencies. Qualifications High school diploma or equivalent required. Minimum of one year of customer service experience (healthcare experience preferred). Professional communication and interpersonal skills. Strong organizational skills with the ability to prioritize tasks. Proficiency with computer systems and office software. Knowledge of customer service best practices. Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience. Benefits: Health, dental, vision, life, long term disability, PTO, holidays, 401K with employer contribution, and supplemental insurance. DFW, EEO, MFDV

Hours: Saturday - Sunday 10AM - 10PM, Friday 8AM - 8PM Provides accurate and skilled interpretations to help facilitate successful delivery of healthcare services to Spanish speaking patients and guests. Acts as a liaison between patients, their families and healthcare staff assuring that every effort is made to meet individual needs. Qualifications JOB QUALIFICATIONS Education: Undergraduate degree preferred, High School diploma required. Licensure/Certification: Certification of completion of an accredited medical interpretation training course (such as Bridging the Gap) completed within 6 months of hire. Experience: Hospital experience preferred. Knowledge of medical terminology preferred. Skills: Fluency in English and Spanish required. Familiar with diversity of cultural and socio-economic backgrounds. Excellent interpersonal and communication skills. High level of customer service and positive approach required. Good problem solving and decision making skills necessary. Position requires highly motivated individual willing to work independently without supervision. Full-Time Benefits * 403(b) Matching (Retirement) * Dental insurance * Employee assistance program (EAP) * Employee wellness program * Employer paid Life and AD&D insurance * Employer paid Short and Long-Term Disability * Flexible Spending Accounts * ICHRA for health insurance * Paid Annual Leave (Time off) * Vision insurance

Job Description Transforming The Way Construction Owners Use Technology & Data Are you a proactive planner with deep expertise in data center scheduling and phased delivery? Do you enjoy working with innovative teams and delivering complex construction schedules with precision? If so, the Scheduling Specialist role at Avicado offers the opportunity to drive impact in high-performance, client-facing environments. You will love this job if… You are a high performer, self-starter, and love to learn. You take ownership of projects and drive impact. You connect and grow both inside and outside the organization. You thrive in a fast-paced, dynamic environment while staying authentic and having fun. What you'll do… Create detailed project schedules during planning and design phases, incorporating critical elements such as design milestones, permitting timelines, and long-lead procurement. Baseline & Strategic Scheduling: Establish and maintain baseline schedules that align with the delivery strategy, including phased commissioning and fast-track execution models. Risk & Impact Analysis: Perform schedule risk assessments to identify delays along the critical path and propose mitigation strategies. Conduct what-if scenarios to forecast impacts of design changes, procurement delays, or field issues. Cross-Functional Coordination: Collaborate closely with design, cost, and procurement teams to ensure realistic integration of timelines and resource dependencies. Ongoing Schedule Management: Maintain live project schedules throughout execution. Reflect real-time progress, manage updates, and track changes to provide accurate and actionable schedule insights. Critical Path Monitoring: Track and analyze critical and near-critical activities, proactively identifying delays and recommending recovery plans. Commissioning Schedule Management: Develop and manage commissioning plans in alignment with mechanical, electrical, and IT system turnovers, including parallel commissioning strategies. Tool & Process Optimization: Leverage existing tools such as Procore and MS Project to drive schedule efficiency. Identify gaps and recommend new systems or tools to enhance performance and alignment with client needs. Client Engagement & Business Reviews: Lead Quarterly Business Reviews (QBRs) with client's sponsor team and Avicado executives to review scheduling performance, realign goals, address emerging challenges, and define next-phase priorities. You should have... Advanced proficiency in scheduling software. Expert level of MS Project is required along with general working knowledge and ability with P6. Mastery of schedule development, including work breakdown structures (WBS), logic sequencing, resource loading, and schedule baselining. 5+ years of data center construction scheduling and/or project management expertise. Familiarity with phased delivery models and early equipment procurement specific to data center environments. Knowledge of how scheduling interfaces with cost, procurement, risk, and change management systems. Ability to develop integrated schedules and maintain alignment across multiple trades and stakeholders. Strategic thinking to identify risk scenarios, assess mitigation options, and proactively advise on recovery strategies. Ability to interface effectively with design teams, contractors, commissioning agents, and other project stakeholders. Facilitation skills to lead schedule review meetings, coordination sessions, and recovery planning workshops. Hands-on understanding of field construction activities and constraints to ensure realistic and executable schedules. Flexibility to dynamically update and re-sequence schedules in response to design evolution, procurement delays, or field conditions. High attention to detail, especially in meeting client-specific requirements for large-scale or hyperscale programs. A proactive, self-starting mindset with a high degree of ownership and accountability. Preferred Qualifications 5+ years of data center or mission critical experience. Demonstrated success managing complex, phased scheduling strategies in high-performance projects. Characteristics of an ideal candidate Responsive; Avicado takes great pride in reacting quickly and positively to our clients and teammates, both internal and external Innovative; a desire to drive innovation through new and unique solutions while embracing creative ideas Entrepreneurial; the drive to take initiative, deliver results, and create value for our clients Empowered; bring solutions instead of problems Performance Driven & Accountable; sets goals and challenges our high-performance culture Even-tempered; handles pressure and thrives in a fast-paced environment Coachable; recognizes strengths & weakness and open to guidance Why Avicado Competitive compensation Health insurance 401k with employer match Flexible PTO Remote work Philanthropic Matching Gift Program And more… About Avicado Avicado, LLP was established in 2015 with a focus on utilizing the latest cloud-based tools and applications to enhance our clients' experience. As a technology consultancy, we empower construction owners to make the most of their systems and data. Our team of experts collaborates with enterprise organizations such as data centers, universities, hospitals, and real estate developers to promote seamless interoperability across their teams and technologies. We are experiencing an exciting phase of expansion and actively searching for new talent to join our team. We're a close-knit team with a high-performance culture, but we don't like to take ourselves too seriously. Our diversity and inclusivity are a point of pride, and we have created a highly interactive remote work environment that encourages mutual respect and individuality while fostering opportunities for employees to excel both personally and professionally. We offer competitive benefits, remote work experiences, flexible work arrangements, various career development opportunities, employee resource groups, and more. Avicado's unwavering dedication to creating a remarkable workplace experience has been widely acknowledged by experts in the industry. We are thrilled to have attained the highly coveted "Great Place to Work" certification and to have been included on Inc.'s esteemed Best Workplaces list for three consecutive years. Additionally, we are humbled to have received the AYA Award, which recognizes allies who promote equality and actively foster positive change for women in technology. At Avicado, we take great pride in fostering a culture that is both inclusive and supportive, especially for women in the technology industry. These accolades are a testament to our ongoing efforts to foster a culture of inclusion, mutual respect, and professional growth for all members of our team. If you are a self-motivated individual who wants to work with Fortune 500 clients in a rapidly growing company, we encourage you to join us! EOE

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities PRIMARY DUTIES AND RESPONSIBILITIES Is cross trained to understand scheduling protocols for all operating rooms at all Northside surgical locations, labor and delivery, and GI services. Is cross-trained to understand scheduling protocols for all Northside Hospital surgical facilities pre assessment areas. Schedules surgical/GI/L&D procedures, staff, and equipment for multiple surgical facilities. Ensures physician's request for equipment and instruments can be granted. Must possess ability to conflict check: equipment, surgeon, OR time history, Procedure appropriateness for facility and room, Ancillary staff (Radiology, Neuro diagnostics, NICU, L&D) Schedules anesthesia coverage for ancillary areas including radiology and cardiology. Schedules coordinated procedures with radiology scheduling and the physicians' office. Resolves all scheduling conflicts and works directly with other ancillary departments and all Northside Hospital surgical facilities to assure easy accessibility for both patient and physician. Faxes/phones surgeons' offices daily to confirm surgical appointments. Cross-references surgical procedure with pre assessment appointment. Telephones patients to schedule or confirm pre assessment appointment. Provides patient with information and instructions as appropriate to procedure or appointment. Acts as a Surgical coordinator to interface with the following areas: Admissions, ER, Patient Floors, All ancillary departments. Acts as the direct surgical liaison for all office managers and physicians. Works directly with medical staff office to assure physicians, contract personnel and NPP's have appropriate delineation of privileges. Prepares, verifies, and distributes surgical and pre assessment schedules to appropriate areas. Coordinates and verifies the scheduling of contract personnel and services. Undergoes extensive orientation and ongoing training to stay up-to-date on surgeons, new procedures, and new technology. Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury‑accident to Manager. PROFESSIONAL DEVELOPMENT AND LEADERSHIP ADDITIONAL DUTIES AND RESPONSIBILITIES Other duties as assigned by supervision. Qualifications REQUIRED Associate's degree in Information Systems, Business Administration, Nursing or related field OR Five (5) to Seven (7) years previous medical related clerical experience Demonstrates high level proficiency in the following software packages or equivalent: Microsoft Office (Word, Excel, PowerPoint, Access) McKesson Pathways Healthcare Scheduling (PHS) Highly developed interpersonal, facilitation, verbal communication, and written communication skills. Must possess problem solving skills Must possess excellent communication, organization, and interpersonal skills. Ability to plan time effectively, balance multiple tasks, and execute projects to completion. Demonstrated knowledge of Medical terminology . Ability to type 40 words per minute PREFERRED Bachelor's degree or Advanced Degree in Information Systems, Business Administration, Nursing or related field Previous experience in hospital/medical office scheduling environment. Demonstrated knowledge and skill in the use of a computerized scheduling system Experience interfacing with physician offices, other organization departments, and third party payers. Demonstrated ability to effectively communicate with individuals in all levels of responsibility. Ability to work independently. Work Hours: 8am-4pm Weekend Requirements: No

DEPARTMENT: SLEEP LAB FACILITY: Sleep Center WORK TYPE: Full Time SHIFT: Daytime The Scheduling Specialist gathers from physician offices and/or patient information in order to schedule outpatient procedures. Ensures that patients are scheduled in a timely and appropriate manner obtaining all necessary information, interviews and pre-registers patients for outpatient /inpatient procedures, reviews all inpatient and observation admissions, and contacts the pre-certification company to provide demographic and admission diagnosis. RESPONSIBILITIES: * Interviews patients or their representatives by phone/person obtaining personal information or verifying information on file including emergency phone numbers and insurance information. * Effectively instructs patients with proper protocol in preparing for test ordered by the Physician. * Effectively answers patient's questions pertaining to test and procedures ordered by the physician. * Identifies correct patient in scheduling/registration system with Physician's office by verifying patient identifier's (SS#, DOB and Name) at the time of scheduling. * Verifies correct procedure at time of Scheduling/Indexing in order for correct patient and patient information to be on patients Medical Record chart. * Verifies signature, date and valid diagnosis on all orders. * Verifies insurance information by checking eligibility to ensure insurance information is active or inactive. Communicates with physician office to any insurance discrepancies. * Collects deductibles and co-pay/co-insurance and any other payment per hospital policies. * Understands the MSP questionnaire to determine appropriate primary insurance. * Understands and completes the MSP questionnaire to determine appropriate primary insurance at time of pre-registration or registration. * Screens for Medical Necessity using Care Medic or other Medical Necessity system and communicates with the physicians' offices for needed information at time of Scheduling, Pre-registration and registration of patient. * Ask all pertinent questions concerning HIPAA regulations and enters information appropriately into system and distributes any information to patient. * Verifies any communication barriers at time of Scheduling with Physician offices/Patient and enters into system. * Ensures that the correct admitting physician is entered in the system. * Demonstrates the ability to be flexible and organized as well as functional under stressful conditions. * Notifies appropriate areas timely regarding add-on or STAT procedures. * Uses available resources to ensure correct exam is scheduled. * Reviews procedure's assigned scheduling instructions to ensure procedure is scheduled correctly. * Enters applicable notes in the scheduling system as appropriate. * Keys information into scheduling system an/or QCI in timely manner. * Enters appropriate notes on all accounts including authorization numbers/ notes in order for admission/ Case Management to view all pertinent information and all other documents in a timely manner. * Scans or indexes valid/complete orders, pre-certification/ authorizations information and all other documents in a timely manner. * Understands and completes estimated point of service forms. * Verifies pre certification process is complete and all accounts, notifying physician's office and patients of any denials/reschedules. * Corrects AHIQA in a timely manner and turns in report at the end of the day. * Completes all required projects/reports in a timely manner. * Works reports to make sure pre-certification information is completed in a timely manner . * Keeps abreast of pertinent federal, and state regulations and laws and Tift Regional Health System, Inc. ("TRHS") policies as they presently exist and as they change or are modified. * Understands and adheres to: TRHS' compliance standards as they appear in TRHS's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy; and HIPAA and TRHS policies regarding privacy and security of protected health information. * Demonstrates the ability to perform tasks that meet the age-specific requirements of the persons, patients, vendors, and staff that the employee is charged to interact with as required by the position. * Offers suggestions on ways to improve operations of department and reduce costs. * Attends all mandatory education programs. * Improves self-knowledge through voluntarily attending continuing education/certification classes. * Maintains required competency levels as identified in written exams, skills checklists, skills labs, annual safety and health requirements as well as service excellence education hours requirements. * Cross-trains in order to better assist co-workers and to provide maximum efficiency in the department. * Volunteers/participates on hospital committees, functions, and department projects. * Manages resources effectively. * Reports equipment in need of repair in order to extend life of equipment and removes malfunctioning equipment out of service with timely reporting to the appropriate personnel. * Makes good use of time so as to not create needless overtime. EDUCATION: * High School Diploma or Equivalent Southwell/Tift Regional Health System, Inc. is an Equal Opportunity Employer.

The Patient Experience Representative is dedicated to promoting the highest quality of hospitality and patient guest satisfaction. They function as a non-clinical resource and liaison between the patient and their family, and the hospital and community it serves. They ensure patient rights are respected, promote a culture of safety, provide a channel for problem mediation and resolution, and is a conduit for feedback to management and staff on issues related to patient satisfaction. Required Knowledge & Skills Education: High School Diploma or GED Experience: Six months of related experience Licenses and Certifications DRIVER'S LICENSE Supervision Occasionally uses assistance of aide or helper in performance of task Qualifications Bilingual preferred. Minimum 6 months experience involving guest interaction, satisfaction, and hospitality. Knowledge of medical terminology, hospital systems, operations, locations and departments relating to patient care. Knowledge of Patient Rights & Responsibilities, Joint Commission standards, and centers for Medicare Medicaid regulations. Ability to maintain confidentiality of sensitive verbal and written information Working knowledge of windows-based office software, Smartsheet, computers, and operating systems. Statement Of Employment Philosophy Being a part of Tanner Health System is more than a job, it is a promise we make to treat every patient with exceptional service every time they walk through our doors. Service excellence is the foundation of our organizational culture and the expectations we all set for each other, our patients, physicians and our community. All employees agree to abide by a set of service standards. These standards are the promise we make to provide the best care possible, and represent our beliefs, values and who we strive to become. We each commit to making Tanner Health System a great place for our employees to work, for patients to receive care and for physicians to practice medicine. Functions Area of Responsibilities Must abide by all Joint Commission requirements including, but not limited to, sensitivity to cultural diversity, patient care, patient's rights and ethical treatment, safety and security, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs. Must perform all duties and responsibilities in accordance with the Service Standards of the hospital, using this as a framework for patient-centered interactions. Ensures patient rights are respected, promotes a culture of safety, and demonstrates all facets of the Service Standards. Responsible for doing daily rounds on patient care units, evaluating and triaging calls from patients and families, assessing needs, investigating problems or complaints, and facilitating follow up with the appropriate person or departments. Daily visitation of patients on assigned units. Gathers feedback proactively by rounding on patient rooms and speaking with families throughout the facility. Formulates any necessary action plans and follow-up based on feedback received. This may include immediate problem-solving and or service recovery. Serves as liaison between patients and the hospital through whom patients may voice their problems, concerns, or complaints. Accurately documents all patient concerns complaints in complaint tracking system. Monitors and updates complaints and their resolutions in the database which is used for quality improvement activates for the organization. Investigates patient family concerns complaints and provides appropriate and timely responses. Maintains regular communication during the investigation and formulates written response (when appropriate). In accordance with HIPPA guidelines, shares appropriate updates with families. Provides practical assistance and emotional support to patients, family, and staff as needed. Maintains sensitivity and confidentiality in all aspects of guest interactions. Daily tasks include: wayfinding, concierge services such as providing information on community resources, delivery of guest services amenities, courtesy visits, manage site-specific navigation needs (ED, Parking, units, cafeteria). Compliance Statement Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline. Required Knowledge & Skills Education: High School Diploma or GED Experience: Six months of related experience Licenses and Certifications DRIVER'S LICENSE Supervision Occasionally uses assistance of aide or helper in performance of task Qualifications Bilingual preferred. Minimum 6 months experience involving guest interaction, satisfaction, and hospitality. Knowledge of medical terminology, hospital systems, operations, locations and departments relating to patient care. Knowledge of Patient Rights & Responsibilities, Joint Commission standards, and centers for Medicare Medicaid regulations. Ability to maintain confidentiality of sensitive verbal and written information Working knowledge of windows-based office software, computers, and operating systems. Definitions The Patient Experience Representative is dedicated to promoting the highest quality of hospitality and patient guest satisfaction. They function as a non-clinical resource and liaison between the patient and their family, and the hospital and community it serves. They ensure patient rights are respected, promote a culture of safety, provide a channel for problem mediation and resolution, and is a conduit for feedback to management and staff on issues related to patient satisfaction. Position Responsibilities Contact with Others: Regular contacts with other people in or out of department, but of very routine nature, requiring courtesy and tact. Effect of Error: Probable error usually detected in succeeding operations and generally confined to a single department or phase of organization activities. Practically all work is subject to verification or check. Occasional work with some confidential data where the effect of any disclosure would be negligible or where the full import is not apparent in the routines performed. People Management Responsibilities Supervisory Responsibility: Occasionally uses assistance of aide or helper in performance of task Work Environment/Physical Effort Mental Demands: Work involves a variety of problems in a general field, some of which are complex. Involves some independent judgment to decide what to do to assemble facts, determine variations from standard procedures, or plan other action to be taken to meet general objectives. Working Conditions: Minor - Occasionally involved in exposure to dirt, odors, noise, or some work is performed with exposure to temperature/weather extremes/occupational risk and probability of coming into contact with blood borne pathogens, other potentially infectious diseases, or biomedical/bio-hazardous materials. Working Conditions Aspects for Immunizations Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles): No Directly works with Patients less than 12 months of age: No Physical Effort: Minor physical effort - Job requires person to stand and/or walk frequently. Lifts, carries, or uses lightweight (1 to 25 lbs.) materials or equipment less than half of the day. Works in reaching or strained position intermittently. Office or laboratory work requires close visual effort less than half of day. Office or Laboratory work with concentration on a monotonous, repetitious procedure or skill most of day, where speed and accuracy are essential. Physical Aspects Bending: Occasional = 1% - 33% of the time Typing: Occasional = 1% - 33% of the time Manual Dexterity -- picking, pinching with fingers etc.: Not required Feeling (Touch) -- determining temperature, texture, by touching: Not required Hearing: Constant = 67% - 100% of the time. Reaching -- above shoulder: Not required Reaching -- below shoulder: Not required Visual: Constant = 67% - 100% of the time. Color Vision: Occasional = 1% - 33% of the time Speaking: Constant = 67% - 100% of the time. Standing: Constant = 67% - 100% of the time. Balancing: Occasional = 1% - 33% of the time Walking: Constant = 67% - 100% of the time. Crawling: Not required Running - in response to an emergency: Occasional = 1% - 33% of the time Lifting up to 25 lbs.: Occasional = 1% - 33% of the time Lifting 25 to 60 lbs.: Not required Lifting over 60 lbs.: Not required Handling -- seizing, holding, grasping: Occasional = 1% - 33% of the time Carrying: Occasional = 1% - 33% of the time Climbing: Not required Kneeling: Occasional = 1% - 33% of the time Squatting: Occasional = 1% - 33% of the time Tasting: Not required Smelling: Not required Driving -- Utility vehicles such as golf carts, Gators, ATV, riding lawnmowers, skid steer, aerial lift: Not required Driving -- Class C vehicles: Occasional = 1% - 33% of the time Driving -- CDL class vehicles: Not required N95 Respirator usage (PPE): Not required Hazmat suit usage (PPE): Not required Pushing/Pulling -- up to 25 lbs.: Occasional = 1% - 33% of the time Pushing/Pulling -- 25 to 60 lbs.: Not required Pushing/Pulling -- over 60 lbs. : Not required

Join a leading musculoskeletal care network through our partnership with United Musculoskeletal Partners (UMP), supporting Resurgens, a premier orthopedic practice known for its commitment to clinical excellence and patient outcomes. About Resurgens is recognized for its advanced treatment options, multidisciplinary approach, and dedication to improving patients' quality of life. As part of this team, you'll work alongside top Ortho specialists, Physical Therapist, and APPs in a supportive and forward-thinking practice. Help us bring exceptional orthopedic care to communities north of the Metroplex-where your expertise can truly make a difference. Why Choose Us? #RES * Collaborative Environment: Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported. * Work-Life Balance: We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you. * Competitive Compensation: Enjoy a competitive salary and benefits package that reflects your skills and dedication. * Incredible Culture: Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients. Benefits: * Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount * Dental & Vision Insurance * 401(k) with Annual Employer Contributions * Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more * Employee Assistance Program (EAP): Employer-paid support for life's challenges * Generous Paid Time Off: * Up to 4 weeks of PTO starting out. (Increases with tenure) * 7 paid holidays + 2 floating holidays SUMMARY The MRI Patient Services Specialist is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork and screening consent forms, as well as collecting all appropriate monies due at the time of service (Co-Pays, Co-Insurances, Deductibles etc.) ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned) * Greets/Welcomes patients as they check-in; * Instructs patients in completion of the screening consent form, Arthrogram forms, any updated medical history and/or information forms, and makes any necessary corrections to the patient's account; * Scans all new patient or updated, patient information into the EMR (including: photo ID, insurance cards, and patient paperwork); * Explains Financial requirements to the patient and collects deductible, co-pays and/or co-insurance and any outstanding balance as directed by the MRI Benefit Coordinators and PARs; * Communicates with the patients in the lobby if the technologists are running behind schedule; * At the completion of work shift reconciles technologists schedule and ensures the appropriate payment is attached (Cash, Checks, Credit Card Slips); * Assist the MRI technologists as needed. * Obtain MRI Benefits for patients; through insurance websites as well as being able to convey the benefit information efficiently and thoroughly to the patients, when questions arise. NON-ESSENTIAL DUTIES AND RESPONSIBILITIES * Keeps front desk and lobby clean and organized. Requirements QUALIFICATIONS EDUCATION AND EXPERIENCE * High School diploma or equivalent * One year of experience in customer service or reception, preferably in a health care environment. SKILLS/ABILITIES * Basic Computer skills * Strong customer service * Ability to communicate clearly and concisely in all written and oral communications, including email. * Strong organizational skills with great attention to detail * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. * Demonstrated conflict management skills PREFERRED SKILLS (NOT REQUIRED) * Knowledge of Insurance Benefit and Eligibility Websites * Medical Insurance Terminology PHYSICAL DEMANDS While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. Employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.

As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. **Responsibilities:** + Interacts with customers by phone or in person to provide information and to ensure best service possible. + Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail. + Obtains and examines all relevant information to assess validity of complaints and to determine possible causes. + Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. + Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken. + Refers unresolved customer grievances to designated departments for further investigation. + Completes customer invoicing. + Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity. + Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains. + Prepares for, attends, and participates in weekly sales meetings. + Remains current on industry trends, market activity and competitor products. **Qualifications:** + High School Degree or Equivalent required; Associate degree (U.S.)/College Diploma (Canada) preferred + 0-2 years of relevant experience + 1 year of sales experience preferred + Direct Sales (B2B) experience preferred + Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred + Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction + Ability to build working relationships with other functional areas to best support mutual objectives + Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers + Ability to research and resolve customer issues + Strong written and verbal communication skills + Basic computer skills + Ability to effectively prioritize and execute tasks + Ability to build and maintain long-term relationships with customers At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._

Job Description SouthCoast Health is looking for a Full-Time Patient Representative for our Richmond Hill Location SouthCoast Health is seeking a Full-Time Patient Representative to join our Richmond Hill office. As one of the first and last points of contact for our patients and their families, you will play a vital role in creating a welcoming and professional experience that reflects the quality of care we provide. Key Responsibilities Warmly greet and assist patients and visitors in a courteous, professional manner. Provide clear directions, information, and assistance as needed. Monitor physician schedules and communicate wait times to patients. Collect co-pays and manage patient check-in and check-out procedures. Protect patient confidentiality and ensure compliance with privacy standards. Follow clinic protocols and notify appropriate personnel during emergencies. Qualifications High school diploma or equivalent required. Minimum of one year of customer service experience (healthcare experience preferred). Professional communication and interpersonal skills. Strong organizational skills with the ability to prioritize tasks. Proficiency with computer systems and office software. Knowledge of customer service best practices. Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience. Benefits: Health, dental, vision, life, long term disability, PTO, holidays, 401K with employer contribution, and supplemental insurance. DFW, EEO, MFDV

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities PRIMARY DUTIES AND RESPONSIBILITIES Completes monthly staff schedules for all staff and all shifts in accordance with staffing targets, and departmental policies considering employee requests. Updates monthly staff schedule with changes daily, and audits payroll periodically to assure accuracy. Manages process for maintaining an accurate position control including completion of employment requisitions, position control forms, and change of status forms. Utilizes monthly staff schedule to complete daily assignment record. Anticipates staffing shortages and develops contingency plan with management. Efficiently utilizes computerized scheduling system. Generates reports as requested. Monitors productivity and other reports for variance and participates in analysis and action planning for correction. Collaborates with Management Services, Human Resources, and Decision Support departments as necessary to maintain position control accuracy. Provides system training to departmental coordinators, supervisors, and managers. Collaborates with Coordinators/Leaders and Timekeeper to manage staffing and scheduling activities. Assists with project management providing support for implementation of new activities and programs including evaluation, and accomplishment of departmental goals. Identifies trends and provides recommendations for operational improvements based on data. Assists management with capital and operational budget planning. Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury‑accident to Manager. ADDITIONAL DUTIES AND RESPONSIBILITIES Other duties as assigned by supervision. Qualifications REQUIRED Bachelor's degree Three (3) years of experience in management engineering, operations improvement, human resources, finance, health care consulting, or health care supervision. PREFERRED Previous staffing and scheduling experience. Five (5) years of experience in management engineering, operations improvement, human resources, finance, health care consulting, or health care supervision. Work Hours: 7a-330p Weekend Requirements: No