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Patient service representative jobs in Gilroy, CA - 508 jobs

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  • Medical Staff Coordinator

    Insight Global

    Patient service representative job in San Jose, CA

    The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects. Key Responsibilities Committee & MSO Support Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings. Compile and circulate pre-MSPRC case materials for committee members. Record, finalize, and distribute meeting minutes. Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions. Maintain accurate case tracking logs and monitor case status updates. Monitor and respond to MSPRC-related emails to ensure timely action. Correspondence with providers regarding cases. Generate and submit a monthly data report to the Medical Executive Committee (MEC). Assist MSO team in special projects related to the credentialing and privileging process. Quality & Clinical Review Support Monitor referral emails and manage the intake of new case referrals. Accept and log referrals from departments, staff, and physicians into RL data system. Triage and manage case referrals, adding reviewer comments and categorizing appropriately. Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis. Coordinate with reviewers, sending case summaries and collecting feedback. Compile and prepare final case packets for MSPRC meeting review. Extract case data and supporting information from the Electronic Medical Record (EMR). Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness. Required Qualifications Bachelor's degree in a related field or equivalent experience/training Minimum 1 year of experience supporting clinical committees Ability to work independently and manage multiple priorities Familiarity with case review processes and quality improvement activities Background in quality and experience working in community hospital settings Strong organizational skills with the ability to manage multiple deadlines Excellent written and verbal communication skills High attention to detail and ability to maintain confidentiality Preferred Qualifications Associate's or Bachelor's degree in Healthcare Administration or Nursing. Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred. Looking for candidates who have experience in: Peer Review coordination Quality or Risk Management departments Medical Staff Office (MSO) committee support Handling clinical case review workflows Managing physician communication, minutes, agendas, and confidential case packets Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX High level administrative support in a clinical or hospital environment Compensation: $45-$50/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $45-50 hourly 3d ago
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  • Front Desk Coordinator

    South Bay Construction 4.0company rating

    Patient service representative job in Campbell, CA

    Front Desk · Front Office Upkeep - keep lobby / common areas welcoming, tidy and organized · Answer phones, greet and direct guests · Maintain payment pick-up file, manual check distribution · General office communications · Receive and sort mail and currier deliveries · Maintain and organize Mail Room supplies · Maintain postage machine · Holiday decoration of the front desk / lobby and common areas Facility · Coordination and communication with Office Vendors - janitorial, electrician, plumbers, plant vendor, etc. for all maintenance needs · General Office Maintenance of lobby / common areas / conference rooms, kitchen breakroom and post events · Upkeep, stocking, and organizing of all general areas including lobby / common areas / conference rooms, kitchen breakroom and post events o storage closet, back warehouse refrigerators, restrooms, gym, showers, vacant offices and cubes) · Office Equipment - printers, plotters, etc. o Service calls, maintenance of paper and toner, minor troubleshooting o Correspondence with vendors · Conference Rooms o Manage Reservations o Upkeep and maintenance of supplies o Set-up audio visual for meetings as needed o Troubleshoot laptop/tv with IT o Order catering when needed and set up food/drinks neatly and professionally · Office Supplies o Ordering, stocking, and organizing · New Hire Setup o Set-up cubes, desk/offices · Manage online ordering accounts Breakroom · Upkeep of overall appearance of the kitchen, bar, lunch tables, and lounge areas · Manage inventory, organization of orders with Costco and Safeway for company provided food and paper goods · Kitchen Equipment troubleshooting or vendor scheduling for maintenance needs · Set-up assistance for all events or scheduled meetings Other - As Needed · Assist with corporate event planning and setup · Pick up catering and set up food/drinks · Office decoration for events or holidays · Assist with misc. tasks from office management Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday Education: Bachelor's (Required) Work Location: In person
    $50k-60k yearly 3d ago
  • Customer Service Representative

    Waste Connections 4.1company rating

    Patient service representative job in San Jose, CA

    Green Team of San Jose, a Waste Connections company, is looking for ahigh energy Customer ServiceRepresentativeto join our team in San Jose, CA!Previous waste experience would be a huge plus ! The schedule will be Monday-Friday 8 hour shift between the hours of 7am and 6pm. The starting pay for this position is $40/hour.The pay range for this job category is $40-42/hour. We also offer great family benefits, 401k with a company match, paid vacation time, etc.! Why you should join us! CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important. INTEGRITY: Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees. DUTIES AND RESPONSIBILITIES: Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietaryoperational systems. Interviews customers and records interview information into computer forcustomer service, talks with customers by phone and in person, to receiveordersforinstallation, turn on, discontinuance, or change in service. Fills out contract forms, determines charges for service requested, collectsdeposits, prepares change of address records and issues discontinuanceorders. Demonstrate effective use ofsoftware applications, at a minimum MS Word and Excel proficient. Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints. Work in a fast paced,cooperative, high call volume environment. Solicit sale of new or additional services. Key Responsibilities: Troubleshoot and resolve customer concerns while maintaining a positive attitude. Professionalism: Ability to handle difficult situations with professionalism andempathy. Cover for the reception desk when necessary. WORKING CONDITIONS AND PHYSICAL EFFORT: Work environment is an office setting. Areas are clean, ventilated, and well lighted. OurCustomer ServiceReps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer. CSRcall areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensurehigh standards. Also, long periods spent sitting,typing, or looking at a computer screen are common. Coaching& Feedback: CSRs will receive regular feedback andcoachingto ensure continuous improvement and excellent service delivery. MINIMUM JOB REQUIREMENTS: Bilingual Requirement: Bilingual (English/Spanish) preferred but not required. This position does not include additional pay for bilingual skills. Ability to read, write, comprehend and communicate in English. High school diploma or equivalent preferred. 2 years of Customer Serviceexperience. Experience with MS Word, Excel, and Email preferred .Typingand10-key skillsare required. Excellent organization and communication skills. Ability to analyze and solve problems. Gather data, compile information, and prepare reports. To be considered for any of our current openings you must complete an application at************************* Application information and additional instructions can be found once you select your position of interest. We offer excellent benefits including medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
    $40-42 hourly 4d ago
  • Client Services Representative I

    Canon U.S.A., Inc. 4.6company rating

    Patient service representative job in San Jose, CA

    Company Canon U.S.A., Inc. Requisition ID 33769 Category Facilities Type Full-Time Workstyle Full-Time On Site About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. We are providing the anticipated hourly rate for this role: $17.20 to 23.37 hourly. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else *Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #PM-19 #LI-RH2 Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $17.2-23.4 hourly 2d ago
  • Bilingual Patient Financial Advocate

    Firstsource 4.0company rating

    Patient service representative job in Salinas, CA

    Hours: Monday - Friday 8:00am- 5 pm Pay Range: Up to $23 hourly, D.O.E Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC
    $23 hourly 5d ago
  • Prior Authorization Coordinator

    Amerit Consulting 4.0company rating

    Patient service representative job in Redwood City, CA

    Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Prior Authorization Coordinator _________________________________________ NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099 *** Candidate must be authorized to work in USA without requiring sponsorship *** Position Title - Prior Authorization Coordinator (Job ID - 3163825) Location: Redwood City CA 94065 Duration: 6 months contract w/ possibility of extension __________________________________________________________ Must-Haves: Candidates must have recent, hands-on prior authorization experience in a specialty clinic setting (orthopedics, oncology, imaging, ENT, or other surgical specialties), with daily use of Epic/APeX for authorization work queues, referrals, and scheduling. Experience must include high-volume authorization processing, insurance follow-up, and coordination with providers and payers. Candidates should also have front and back office clinic experience, be comfortable in fast-paced environments, and demonstrate strong communication and organization skills. _____________________________________________________ Bhupesh Khurana Lead Technical Recruiter Email - ***************************** Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws
    $29k-38k yearly est. 3d ago
  • Client Service Representative III

    United Business Bank 4.2company rating

    Patient service representative job in Mountain View, CA

    Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you. About United Business Bank We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy. About the Position... The Client Service Representative III (CSR III) is an onsite position and does not have remote opportunities. The Client Service Representative III (CSR III) is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashiers checks, stop payments, and wires. The CSR III is responsible for balancing each days transactions and verifying cash totals. They perform a broad variety of Consumer and Business New Account functions such as opening and closing accounts, renewing certificates of deposit and assisting clients with bookkeeping and checking account problems. The CSR III answers client questions regarding the Banks products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Banks products and services, and accepts/processes various applications for online banking systems. The CSR III performs specific assigned side-jobs including various clerical functions, and assists the Branch Manager and/or the Client Service Manager with other duties as assigned. The CSR III assists clients promptly, courteously, efficiently and professionally. The CSR III performs all duties accurately, timely and efficiently, and according to Bank policies, procedures and regulatory guidelines. Qualifications About You... You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following: Education/Certification: High school graduate or equivalent. Required Knowledge: Knowledge of Teller, New Account and Operations procedures. Thorough understanding of banking products, services and operations. Experience Required: Minimum of 3 years of Teller and new account experience in the financial services industry. Skills/Abilities: Good communication skills. Professional appearance, dress and attitude. Good math skills. Ability to use Microsoft Office software package. Location: Onsite, no remote We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $33k-37k yearly est. 3d ago
  • Customer Service Representative Sales Associate

    Santa Cruz Appliance Repair

    Patient service representative job in Santa Cruz, CA

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Training & development Job Summary Santa Cruz Appliance Repair is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Help customers with appliance sales purchase Receive incoming calls in a professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Qualifications: Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Able to lift 75 lbs. Benefits/Perks Full time position with benefits Growth and Career Advancement Opportunities Great Working Environment 401(k) matching Health and dental Aflac supplemental insurance Paid holidays and paid sick
    $39k-54k yearly est. 28d ago
  • Registered Nurse - Patient Care Coordinator (with $7,500 Completion Bonus)

    ATC Healthcare 4.3company rating

    Patient service representative job in San Jose, CA

    (with $7,500 Completion Bonus) Job Type: Travel Contract Duration: 13 weeks Shift: 5x8 Days Pay: $2,950.40/week (plus $2,500 completion bonus per contract, up to $7,500 after three contracts) Job Summary: We are seeking an experienced and compassionate Patient Care Coordinator Registered Nurse (RN) to join our healthcare team. This role is responsible for coordinating patient care across multiple disciplines, ensuring continuity, quality, and efficiency of services. The RN will serve as a liaison between patients, families, and healthcare providers to optimize care plans and improve patient outcomes. Key Responsibilities: Assess patient needs and develop individualized care plans in collaboration with physicians and interdisciplinary teams. Coordinate patient care transitions between departments and post-discharge settings. Educate patients and families on treatment plans, medications, and follow-up care. Monitor patient progress and adjust care plans as needed. Ensure compliance with hospital policies, regulatory standards, and quality initiatives. Serve as a resource for clinical staff and assist with problem-solving and workflow improvement. Maintain accurate documentation and communicate effectively with all stakeholders. Qualifications: Education: Graduate of an accredited nursing program (Associate or Bachelor's degree in Nursing). Licensure: Current RN license in [State]. Certifications: Basic Life Support (BLS) Advanced Cardiac Life Support (ACLS) (preferred) Experience: Minimum 2 years of clinical nursing experience required. Prior experience in care coordination, case management, or leadership role preferred. Skills & Competencies: Strong organizational and time-management skills. Excellent communication and interpersonal abilities. Ability to work collaboratively with multidisciplinary teams. Knowledge of care coordination processes and healthcare regulations. Benefits: Weekly pay with competitive rates Health, dental, and vision insurance 401(k) retirement plan with company match Referral bonuses for referring talented professionals into our network Flexible schedules and personalized career support About ATC Healthcare ATC Healthcare has been a leader in healthcare staffing for nearly 40 years, offering personalized placement and support to healthcare professionals nationwide. With over 60 locations, we are committed to connecting skilled nurses, therapists, and clinicians with rewarding career opportunities. Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may vary by assignment and may change at any time with or without notice. Reference: KAISJP00245786
    $40k-58k yearly est. Auto-Apply 11d ago
  • Ortho Patient Care Coordinator

    Sonrava Health

    Patient service representative job in Corralitos, CA

    Our company is looking for a bright, motivated and talented Patient Care Coordinator. The Patient Care Coordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient Care Coordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient Care Coordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices. Job Responsibilities/Duties : * Set and achieve personal sales goals while supporting the goals of the team * Greet patients in a timely, professional and engaging manner * Introduce new patients to the office and staff * Provide patient consultations and communicate information about recommended treatments * Discuss cost of service, insurance coverage, and payment options with patients * Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments * Nurture the patient relationship to encourage patient retention * Work as team player to ensure each customer receives the best service possible * Supports strategic local marketing initiatives that help drive brand awareness and new patient growth Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status. * Paid Time Off (PTO) * Medical * Dental * Vision * Continuing education and advancement opportunities * 401 (k) plan With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues. Qualifications * 2 years of sales, customer service or related work experience * Bilingual Spanish-English skills preferred * Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment * Ability to quickly learn new procedures and processes * Excellent communication and interpersonal skills * High level of ownership, accountability and initiative * Friendly, outgoing and motivated personality
    $34k-53k yearly est. Auto-Apply 20d ago
  • Patient Services Technician Specialist/ Phlebotomist

    Mindlance 4.6company rating

    Patient service representative job in Gilroy, CA

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,
    $32k-38k yearly est. 60d+ ago
  • Patient Access Representative - Full Time 8hr.- Variable shifts

    Washington County Hospital 4.0company rating

    Patient service representative job in Fremont, CA

    Description Salary Range: $32.21 - $40.06 + applicable differentials Under the direction of the Central Registration Manager, the registrar is responsible for patient registration in various departments including the Emergency Department, Admitting, Outpatient Lab, Imaging Center, and Pre-procedure testing area. The registrar ensures accurate capture of demographic, guarantor, contact, privacy, financial, and insurance information in compliance with regulations from Medicare, Medicaid, and commercial insurance payers. Additionally, they act as a liaison with patient family members or responsible party. Responsibilities: Coordinates with hospital personnel to maximize registration of patient data and refer appropriate information to the Financial Counselor for follow-up. Accurately identify insurance data in the HIS system to ensure proper billing information is documented Gather all government-mandated statistical information via screening forms and specific data fields within the HIS system. Collects necessary deposits and/or co-payments at the time of, or before, the patient is registered. Gather all necessary signatures on all required forms. Interact in a professional and courteous manner with staff members and the public at large. Schedule patient appointments and enters required information in the computer system in an accurate and timely manner. Act within the scope of the job, utilizing critical thinking skills, making decisive judgments, and demonstrating the ability to work with minimal supervision. Demonstrates an ability to thrive in a fast-paced environment. In addition to performing the essential functions listed, may also be assigned other duties as required. Education Requirements High school diploma or equivalent, required. Completion of college level medical terminology course, preferred. Work Experience Six months to one year minimum on the job experience necessary in order to acquire familiarity with admission/registration procedures and record keeping requirements Understanding of insurance coverage and medical terminology for accurate recording of patient medical and financial information. Skills & Abilities Good verbal and written communication skills. Able to exercise appropriate decision-making in determining follow-up actions Work effectively under changing work assignments throughout Admissions/Registration. Able to remain calm in situations involving emergencies, hostility or heavy workload. Demonstrates the ability to work independently as well as function effectively in a team environment. Typing speed 25 wpm, required. Minimum 2-3 years' experience in Windows Operating System and Windows based programs, required. Internet skills desired. Job Shift: Evenings Schedule: Full Time Shift Hours: 8 Days of the Week:Variable Weekend Requirements:Rotating Weekends . Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.
    $32.2-40.1 hourly Auto-Apply 60d+ ago
  • Registered Nurse - Patient Care Coordinator (with $7,500 Completion Bonus)

    ATC-Northwest

    Patient service representative job in San Jose, CA

    Job Description (with $7,500 Completion Bonus) Job Type: Travel Contract Duration: 13 weeks Shift: 5x8 Days Pay: $2,950.40/week (plus $2,500 completion bonus per contract, up to $7,500 after three contracts) Job Summary: We are seeking an experienced and compassionate Patient Care Coordinator Registered Nurse (RN) to join our healthcare team. This role is responsible for coordinating patient care across multiple disciplines, ensuring continuity, quality, and efficiency of services. The RN will serve as a liaison between patients, families, and healthcare providers to optimize care plans and improve patient outcomes. Key Responsibilities: Assess patient needs and develop individualized care plans in collaboration with physicians and interdisciplinary teams. Coordinate patient care transitions between departments and post-discharge settings. Educate patients and families on treatment plans, medications, and follow-up care. Monitor patient progress and adjust care plans as needed. Ensure compliance with hospital policies, regulatory standards, and quality initiatives. Serve as a resource for clinical staff and assist with problem-solving and workflow improvement. Maintain accurate documentation and communicate effectively with all stakeholders. Qualifications: Education: Graduate of an accredited nursing program (Associate or Bachelor's degree in Nursing). Licensure: Current RN license in [State]. Certifications: Basic Life Support (BLS) Advanced Cardiac Life Support (ACLS) (preferred) Experience: Minimum 2 years of clinical nursing experience required. Prior experience in care coordination, case management, or leadership role preferred. Skills & Competencies: Strong organizational and time-management skills. Excellent communication and interpersonal abilities. Ability to work collaboratively with multidisciplinary teams. Knowledge of care coordination processes and healthcare regulations. Benefits: Weekly pay with competitive rates Health, dental, and vision insurance 401(k) retirement plan with company match Referral bonuses for referring talented professionals into our network Flexible schedules and personalized career support About ATC Healthcare ATC Healthcare has been a leader in healthcare staffing for nearly 40 years, offering personalized placement and support to healthcare professionals nationwide. With over 60 locations, we are committed to connecting skilled nurses, therapists, and clinicians with rewarding career opportunities. Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may vary by assignment and may change at any time with or without notice. Reference: KAISJP00245786
    $34k-53k yearly est. 11d ago
  • Language Access Coordinator/ Mixteco Interpreter

    Salud Para La Gente 4.4company rating

    Patient service representative job in Watsonville, CA

    Requirements MINIMUM REQUIREMENTS: Trilingual- Mixteco, English, Spanish. High School diploma or GED (AA preferred). Experience working as a professional interpreter (preferred). Experience working in a healthcare setting (preferred). Proficient in Microsoft Office, Word, PowerPoint, Outlook. Experience with communication technologies such as telephonic or video remote interpreting Demonstrated ability to consistently adhere to Salud's communication guidelines and expectations with internal and external customers including co-workers, patients and external partners including the use of C.A.R.E. Valid CA Driver's License and current vehicle insurance; must be able to travel between sites. MINIMUM QUALIFICATIONS: Strong organizational skills that reflect ability to prioritize multiple tasks seamlessly with excellent attention to detail. Excellent customer service skills and excels in a team environment. Ability to maintain strict confidentiality, understanding of patient confidentiality and HIPAA. PHYSICAL DEMANDS: Standing, walking, sitting, typing, reaching, moving and/or lifting up to 25 pounds. SALARY AND BENEFITS: Salary: $22.73 - $28.32 per hour Employment Type: Full Time Benefits: available to all regular Salud employees working 24+ hours per week. Part-time employees may receive some benefits on a pro-rated basis: Medical, Dental, Vision, and Life Insurance Plans Paid Time Off (PTO): 19 days per year Paid Holidays: 12 per year 401(k) Retirement Plan with employer contribution Voluntary Long-Term Disability Reimbursement of medical license fees Continuing Medical Education Eligibility for the State Loan Reimbursement Program (SLRP) through HRSA. Additional Information: Employees on temporary assignments are eligible for holiday pay and California sick pay, both pro-rated based on hours worked. On-call employees are eligible for California sick pay, pro-rated based on hours worked. **Salud is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Salud is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Salary Description $22.73 - $28.32 per hour
    $22.7-28.3 hourly 42d ago
  • Care Coordinator- TEMP

    Montage Medical Group

    Patient service representative job in Monterey, CA

    Job Description Montage Medical Group's Collaborative Care Services (CCS) department supports patients and care teams in navigating the complex healthcare system with compassion, kindness, and reliability. We are trusted in our knowledge and follow through. We meet our patients where they are and advocate for their needs. Our team consists of Registered Nurse Care Managers, Licensed Vocational Nurse (LVN) Clinical Care Coordinators, Social Workers, Pharmacy Technicians and Care Coordinators. The Care Coordinator is responsible for supporting defined patient populations in reaching optimal health. This includes but is not limited to proactively outreaching to patients to coordinate preventive care and disease management (i.e. diabetes and hypertension). Additionally, the Care Coordinator promotes “working at the top of license” by supporting our licensed team members (RN's, LVN's, and LCSW's) in completing tasks that do not require a license to complete. Our Care Coordinators are the glue that brings all elements of a patient's care together. This is a 6-month, part-time, temporary position with the potential of hiring on. ESSENTIAL DUTIES AND RESPONSIBILITIES Key Responsibilities Include: · Telephonically contacts patients who are due for preventive screenings. · Telephonically contacts patients to coordinate chronic disease follow up and testing. · Schedules appointments. · Follows standardized protocols to place orders for due or overdue testing. · Provides follow up contact with patients as indicated to ensure adherence to provider recommendations and treatment plans (i.e. medications, imaging, lab testing, specialist visits). · Connects patients to community resources to address social determinants of health. · Collaborates with internal and external care team members in coordinating patient care throughout the healthcare continuum. · Adheres to administrative and assigned practice standards regarding confidentiality. · Attends and participates in team meetings. · Adheres to the attendance and punctuality policy. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. MONTAGE VALUES Employees of Montage Medical Group are expected to uphold the Montage Values and Service Standards. Montage Medical Group employees find joy in caring for those we service, are dedicated to coordinating care across all settings, take ownership, collaborate to deliver the highest quality care and are entrusted to serve our community with respect. EDUCATION: · Required: High school diploma or general education degree (“GED”) & Completion of a Community Health Worker (CHW) training program accredited by a recognized institution, or commitment to complete such a program within 18 months of hire. · Preferred: Certificate or associate's degree in medical assisting EXPERIENCE: · Required: 2 or more years of experience working in a primary care setting SKILLS AND ABILITIES: · Ability to appropriately interact with patients, families, staff and others. · Strong interpersonal skills to handle sensitive situations and confidential information. · Must respond sympathetically and maturely to patient needs. · Detail oriented and well organized. · Skill in health information management by appropriately charting patient data. · Strong computer skills with strong capabilities in MS Office Suite i.e. Outlook, Word, Power Point and Excel · Ability to function effectively in a fluid, dynamic, and rapidly changing environment. · Ability to articulate clearly and concisely both verbally and in writing. · Ability to self-direct in keeping with departmental and organizational priorities. · Ability to work autonomously and be directly accountable for assignments. · Ability to work effectively as a team member with physicians and other staff. · Ability to apply attention to detail and accuracy. · Bilingual English/Spanish is preferred. · Knowledge of Monterey County community resources is preferred. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
    $34k-53k yearly est. 10d ago
  • Dispatch/Scheduling Specialist

    Natural Orange, Inc.

    Patient service representative job in San Jose, CA

    Job Description We are seeking an ambitious individual who has the attitude, entrepreneurial spirit, and the drive to be part of the operations team to drive effectiveness and efficiency. If you have a "can do" attitude, are looking for a dynamic and growing environment, please submit your resume for consideration. If you are looking for career that you can learn and advance quickly in, apply today. RESPONSIBILITIES Drive industry leading customer service interactions and resolutions. Exceptionally organized with documents, procedures and office work area. Willingness to perform a variety of tasks as requested. Handle complex scheduling and dispatch of multiple technicians Energetic & Self Motivated. Strong Communication skills. Ensure operational excellence and solve issues as they arise. SKILLS Excellent customer service skills with the ability to use judgment and tact with customers. Excellent phone and email etiquette with effective verbal and written skills. Ability to learn quickly, highly organized, able to multitask and work in a Team oriented environment Strong interpersonal skills, flexible, professional, easy to get along with and enthusiastic. A positive problem-solving attitude. Scheduling & any dispatch experience is a plus Experience using online calendars and/or dispatch software programs is a plus Monday through Friday 8 am - 5 pm
    $40k-57k yearly est. 7d ago
  • Patient Care Coordinator | $1,280/Wk | December Start - Palo Alto

    Amergis

    Patient service representative job in Palo Alto, CA

    Hospital Patient Care Coordinator | December Start - Palo Alto We're seeking an experienced Patient Care Coordinator/Medical Assistant for an assignment at a leading hospital in Palo Alto, California. This is a hospital-based role in a high-acuity outpatient setting, offering the opportunity to work with advanced technology and a collaborative team. Position Highlights + Location: Palo Alto, CA + Setting: Hospital - Outpatient/Patient Care Coordination + Start Window: January 2026 + Contract Length: 13 weeks, with potential for extension + Schedule: 5x8s (40 hours/week) + Shift: Days Required Qualifications + 3+ years of PCC or Medical Assistant experience + Certifications: + BLS (American Heart Association) + CMA preferred + EPIC EMR proficiency Additional Compliance Requirements + TB Questionnaire, PPD, or chest X-ray (if applicable) + Current Health Certificate (per contract or state regulation) + Must meet all federal, state, and local requirements + Successful completion of new hire training as applicable to job site + Understanding of patient confidentiality and HIPAA requirements + Ability to effectively communicate with supervisors, co-workers, and clients; proficiency in English required + Computer proficiency required What You'll Do Coordinate patient care activities, assist with scheduling and documentation, support clinical staff, and ensure smooth patient flow in a fast-paced hospital environment. Apply today to connect with a recruiter and secure your next assignment! Interviews are being scheduled now. #PatientCareCoordinator #HealthcareJobs #BayAreaHealthcare #CaliforniaJobs #PaloAltoCareers #HospitalJobs2026 Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: + Competitive pay & weekly paychecks + Health, dental, vision, and life insurance + 401(k) savings plan + Awards and recognition programs *Benefit eligibility is dependent on employment status. About Amergis Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $34k-54k yearly est. 60d+ ago
  • Patient Care Coordinator

    Berman Skin Institute

    Patient service representative job in Los Altos, CA

    Job DescriptionSalary: The Image Consultant is the primary liaison between patients and the practice, responsible for guiding patients through their cosmetic journey. This role focuses on patient education, consultation support, treatment plan presentation, cosmetic procedure sales, retail product sales, and membership program enrollment. The coordinator ensures a seamless and positive patient experience while driving revenue growth for the practice Full-time 40hrs Pay 30.00/hr Plus Monthly Bonus based on KPI's Key Responsibilities: Serve as the main point of contact for new and existing patients interested in cosmetic treatments, products, and services. Conduct consultations and provide detailed information on cosmetic procedures, packages, memberships, and recommended skincare products. Present treatment plans, pricing options, and financing solutions to support patient decision-making. Drive cosmetic and product sales by confidently recommending services and skincare solutions aligned with patient goals and concerns. Enroll and manage patients in the practices membership and loyalty programs. Educate patients on product use and benefits to enhance treatment outcomes and long-term satisfaction. Maintain ongoing communication with patients to support follow-ups, treatment scheduling, and retention. Track patient leads, conversions, product sales, and membership sales using the practices CRM or EMR system. Collaborate with providers and clinical staff to ensure accurate and consistent treatment and product information is shared. Monitor sales goals and performance metrics, reporting results to management. Provide exceptional customer service and foster long-term relationships that encourage repeat business and referrals. Qualifications: Previous experience in cosmetic medicine, medical aesthetics, plastic surgery, or a related sales role preferred. Strong sales and consultation skills with a proven track record of meeting or exceeding targets (services, memberships, and product sales). Excellent interpersonal, communication, and presentation abilities. Knowledge of cosmetic services, injectables, skincare products, and membership programs strongly desired. Ability to multitask, stay organized, and manage patient pipelines effectively. Professional appearance and demeanor, with a patient-centered, service-oriented attitude. Proficiency with EMR/CRM systems and Microsoft Office Suite. Performance Metrics: Patient consultation-to-treatment conversion rate. Membership enrollments and renewals. Retail product sales and upsell success. Revenue growth from cosmetic services and products. Patient satisfaction and retention rates. Compensation & Benefits: Competitive wage plus commission/bonus structure for cosmetic, product, and membership sales. Health insurance, Life insurance 401(k), 401(k) matching, Dental insurance Vision insurance Employee discount Flexible spending account Paid time off Parental leave Retirement plan
    $34k-54k yearly est. 20d ago
  • Medical Staff Coordinator

    Insight Global

    Patient service representative job in Fremont, CA

    The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects. Key Responsibilities Committee & MSO Support Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings. Compile and circulate pre-MSPRC case materials for committee members. Record, finalize, and distribute meeting minutes. Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions. Maintain accurate case tracking logs and monitor case status updates. Monitor and respond to MSPRC-related emails to ensure timely action. Correspondence with providers regarding cases. Generate and submit a monthly data report to the Medical Executive Committee (MEC). Assist MSO team in special projects related to the credentialing and privileging process. Quality & Clinical Review Support Monitor referral emails and manage the intake of new case referrals. Accept and log referrals from departments, staff, and physicians into RL data system. Triage and manage case referrals, adding reviewer comments and categorizing appropriately. Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis. Coordinate with reviewers, sending case summaries and collecting feedback. Compile and prepare final case packets for MSPRC meeting review. Extract case data and supporting information from the Electronic Medical Record (EMR). Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness. Required Qualifications Bachelor's degree in a related field or equivalent experience/training Minimum 1 year of experience supporting clinical committees Ability to work independently and manage multiple priorities Familiarity with case review processes and quality improvement activities Background in quality and experience working in community hospital settings Strong organizational skills with the ability to manage multiple deadlines Excellent written and verbal communication skills High attention to detail and ability to maintain confidentiality Preferred Qualifications Associate's or Bachelor's degree in Healthcare Administration or Nursing. Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred. Looking for candidates who have experience in: Peer Review coordination Quality or Risk Management departments Medical Staff Office (MSO) committee support Handling clinical case review workflows Managing physician communication, minutes, agendas, and confidential case packets Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX High level administrative support in a clinical or hospital environment Compensation: $45-$50/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $45-50 hourly 3d ago
  • Patient Services Technician Specialist/ Phlebotomist

    Mindlance 4.6company rating

    Patient service representative job in Gilroy, CA

    Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,
    $32k-38k yearly est. 3h ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Gilroy, CA?

The average patient service representative in Gilroy, CA earns between $29,000 and $43,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Gilroy, CA

$35,000
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