Patient service representative jobs in Glendale, AZ - 905 jobs
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Customer Service Representative
Lancesoft, Inc. 4.5
Patient service representative job in Phoenix, AZ
We are seeking a detail-oriented Customer ServiceRepresentative to support administrative and collections-related operations. This role involves processing taxpayer requests, handling inbound calls, performing account research, and ensuring accurate resolution of inquiries related to tax accounts and administrative support services.
The ideal candidate will be comfortable working in a fast-paced, production-driven environment, managing multiple requests while maintaining accuracy and professionalism.
Key Responsibilities
Review and process incoming collection-related email requests, including payment and return transfers, account research, refunds, levies, charge-offs, extensions, delinquency clearances, and account updates.
Prepare, file, review, and process Administrative Support documentation, including payoff calculations and responses to general financial inquiries.
Answer and respond to incoming taxpayer and internal calls, providing resolution via phone or written communication.
Research and respond to tax clearance applications, collections maintenance requests, debt set-off inquiries, and other administrative support requests.
Utilize multiple databases and online tools to research taxpayer accounts and provide accurate payoff information.
Perform data entry into internal systems and databases supporting Administrative Support operations.
Track and document individual production metrics and monthly work volumes.
Manage record retention, including weekly processing of low-balance lien release reports.
Required Skills & Qualifications
Prior tax-related experience
Basic math skills, including calculations and payoff amounts
Excel proficiency (data entry, basic formulas, spreadsheets)
Ability to handle high-volume work with accuracy and attention to detail
Strong written and verbal communication skills
Preferred Skills
Experience using Google tools (Docs, Sheets, Gmail)
$30k-37k yearly est. 3d ago
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Customer Service Representative (CSR 4)
I3 Infotek Inc. 3.9
Patient service representative job in Phoenix, AZ
Phoenix, AZ (100% Onsite) 1600 W. Monroe St., Phoenix, AZ 85007
Duration - 4 Months
Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM (40 hours/week)
Education Requirement
High School Diploma or equivalent
Work Authorization & Security
Security clearance required
Local candidates only (Phoenix, AZ)
Position Summary
The Customer ServiceRepresentative (CSR 4) will support the Administrative Support Unit within AZDOR by handling taxpayer inquiries, processing tax-related requests, and performing administrative and data entry functions. This role requires strong tax knowledge, attention to detail, and the ability to manage multiple systems and customer interactions.
Key Responsibilities
Review and process incoming collection and administrative email requests, including:
Payment and return transfers
Payment location and research
Tax return modifications
Low-volume returns
Charge-off reports
Federal extensions
Delinquency clearance
Re-establish billing
TAS entity updates
Internal and external (600) refunds
Account merges
Process Review Items (PRI)
Levies and 5009L certifications
Miscellaneous taxpayer requests
Prepare, file, review, and process Administrative Support documentation
Compute payoff amounts and respond to general financial inquiries
Answer incoming calls from taxpayers and internal staff
Respond to inquiries verbally and in writing (email/letters)
Research and resolve:
Tax clearance applications
Collections maintenance requests
Debt set-off inquiries
Utilize multiple databases and internet-based tools for research
Perform accurate data entry into TAS and other internal/external systems
Track individual production and monthly workload metrics
Maintain and manage Administrative Support files
Process weekly low-balance lien release reports
Required Skills
Tax experience
Basic math skills
Excel experience
Preferred Skills
Google Workspace / Google Tools
$29k-37k yearly est. 3d ago
Customer Service Representative
The Poe Agencies 4.2
Patient service representative job in Phoenix, AZ
We are looking for individuals who desire a leadership role leading a team of self-driven individuals to attain certain goals. This entry-level position offers structured systems and processes to guarantee success in a lucrative career. Candidates should be eager to move up quickly into management and must possess a strong work ethic and willingness to learn.Responsibilities
Maintain knowledge of new products
Develop and maintain strong relationships with clients
Prioritize and multitask effectively
Communicate excellently in both written and verbal forms
Solicit for new business via telephone, networking, and other lead sources
Establish personal and business goals
Support team building efforts
Work independently and collaboratively with a team
Demonstrate a positive and professional demeanor
Utilize a laptop computer with Windows Operating system
Maintain and services existing clients
Requirements
Driver License
Authorized to work in US
Weekdays
Benefits
Retirement Benefits
Salary: $84,000.00 per year
$84k yearly 18h ago
Patient Care Coordinator
Amen Clinics, Inc., a Medical Corporation 4.1
Patient service representative job in Scottsdale, AZ
The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
$31k-39k yearly est. Auto-Apply 21d ago
Associate Customer Service Representative Spanish Bilingual Everyday Banking
W.F. Young 3.5
Patient service representative job in Phoenix, AZ
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer ServiceRepresentative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual speaking and reading proficiency in Spanish/English
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Must complete and pass required language assessment
Training and Work Schedule:
You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
Training class starts on 02/09 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
We're open from Sunday - Saturday, Open 24 Hours. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Most schedules will be mid-shift or evening-shift.
Compensation:
Starting rate $20.00 per hour
Posting Location:
2202 W Rose Garden Ln, Phoenix AZ 85027
@RWF22
Posting End Date:
1 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$20 hourly Auto-Apply 20d ago
Patient Access Specialist
Us Tech Solutions 4.4
Patient service representative job in Phoenix, AZ
**Onsite requirement:** This team has no remote opportunities. **Shifts available.** M-F 9:30am-6pm (local Client time); (8:30am-5pm DST) *Please make sure your candidates are 100% available for both times as the shift moves with DST. - Data Entry - Need customer service for overflow help with other teams
- Accuracy - creating accounts and cases
- Updating information in accounts from Med Billers
**Requirements:**
- Strong accurate data entry skills
- Previous work experience in Specialty Pharmacy or Customer Service preferable
- Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills
- Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and "customer service" skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional "customer service" setting
- Strong ability to multi-task and strong time management skills
- Ability to function in a high-volume, fast-paced environment
- Dependable and strong work ethic
- Ability to accept and implement feedback and coaching
**Specific type of experience preferred:**
- Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience
- Experience working in a health care/pharmaceutical industry environment
- Understanding of challenges associated with patients' medical condition
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$29k-35k yearly est. 53d ago
Patient Access Center Representative (5794)
Terros, Inc. 3.7
Patient service representative job in Phoenix, AZ
Terros Health is pleased to share an exciting and rewarding opportunity for a Full-Time Patient Access Center Representative working at our Central Avenue location in Phoenix, AZ. Reporting to the Patient Access Center Supervisor, the ideal individual is flexible, compassionate and professional.
The Customer Support Agent performs comprehensive scheduling in the call center to best meet the needs of consumers; provides excellent customer service; answers patient questions during initial engagement; facilitates expeditious appointments removing barriers when necessary; ensures all clinical, financial and/or insurance and administrative information has been accurately obtained and completed; finishes all pre-enrollment duties including patient registration, insurance verifications and effective presentation of information; completes reporting requests and other reporting duties as requested. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you've been seeking.
Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment, with diversity woven throughout. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.
HOPE ~ HEALTH ~ HEALING
Terros Health made the list!!
"Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media.
Terros Health is hiring a Call Center Full-Time Patient Access Center Representative for our Central Avenue location in Phoenix, AZ.
Full-Time, Employed - 40 hours/week
Location: Central Ave and Thomas Rd., Phoenix, AZ
Monday-Friday, between 8:00 am-6:00 pm (schedules may vary)
No Weekends or On-call required
At least 2 years of call center experience preferred
Bilingual in Spanish is a plus (Additional Language Differential Pay Available)
Duties Include:
* Answer Internal/External inquiries related to scheduling patients for Terros Services in a time efficient manner.
* Ensures pertinent clinical, financial and/or insurance and administrative information has been accurately obtained and documented.
* Responsible for triage and ensuring all requests for services are completed in a timely manner.
* Perform patient pre-registration including accessing and updating patient information.
* Complete all pre-enrollment duties including patient registration, insurance verifications and effective presentation of information; completes reporting requests and other reporting duties as requested.
* Perform data entry and appointment confirmation.
* Maintain effective communication with back office staff and providers in all of the health centers as needed.
Apply with your resume at wwwterroshealth.org
Benefits & Wellness
* Multiple medical plans - including a no premium plan for employees and their families
* Multiple dental plans - including orthodontia
* Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
* 4 Weeks of paid time off in the first year
* Wellness program
* Pet Insurance
* Group life and disability insurance
* Employee Assistance Program for the Whole Family
* Personal and family mental and physical health access
* Professional growth & development - including scholarships, clinical supervision, and CEUs
* Tuition discounts with GCU and The University of Phoenix
* Working Advantage - Employee perks and discounts
* Gym memberships
* Car rentals
* Flights, hotels, movies and more
* Bilingual pay differential
$30k-35k yearly est. 15d ago
SOMA - Standardized Patient (Mesa, AZ)
A.T. Still University 4.4
Patient service representative job in Mesa, AZ
A.T. Still University's School of Osteopathic Medicine in Arizona (ATSU-SOMA) seeks applications for non-exempt Standardized Patients (SPs) to work at the Mesa, Arizona campus. A Standardized Patient is an individual who accurately and consistently portrays a medical patient with various affects and complaints and will participate in simulated office visits where medical students ask medical history questions and/or conduct basic, non-invasive physical exams. They will work closely with various Patient Proctors who will mentor and evaluate their performance and progress. Memorization of patient scripts and participation in Zoom trainings may be required prior to the scheduled encounter events.
**There is no guarantee of work or hours. Please note that Standardized Patient positions are only filled on an as-needed basis.**
**Physical Requirements:**
Ability to repeatedly bend, twist and stretch as well as freely and quickly move on and off an exam table without assistance and the ability to occasionally lift up to 40 pounds.
**Other Requirements:**
+ Access to and ability to use reliable technology is required.
+ Must be highly dependable, punctual and flexible with scheduling.
+ Must work well with others and display a professional attitude and appearance at all times.
+ Must be willing to wear a patient gown with only undergarments underneath, and at times the gown will be removed to allow for the physical exam.
+ Must be willing to be videotaped during simulations.
+ Must have access to reliable transportation and will report to the ATSU Community Health Center where hired for their SP encounters.
A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.
In demonstrating mutual respect for all members of the ATSU community, ATSU is an Equal Employment Opportunity (EEO). Meeting this mission requires serving together in mutual respect of one another's functions and each person's importance as an individual.
$27k-31k yearly est. 60d+ ago
Patient Access Specialist - Specialty Pharmacy
Assistrx 4.2
Patient service representative job in Phoenix, AZ
This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications.
Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality
Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers
Verify patient specific benefits and document specifics including coverage, cost share and access/provider options
Identify any coverage restrictions and details on how to expedite patient access
Document and initiate prior authorization process and claims appeals
Report any reimbursement trends or delays in coverage to management
Act as a liaison for field representatives, health care providers and patients
Requirements
In-depth understanding and experience with Major Medical & Pharmacy Benefit Coverage
2 to 3 years of benefit investigation involving the analysis and interpretation of insurance coverage
2 to 3 years of experience interacting with healthcare providers in regard to health insurance plan requirements
Excellent verbal communication skills and grammar
Salesforce system experience preferred
Competencies
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Benefits
Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives.
Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications.
Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization.
Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry.
Paid Time off & Holidays: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, *prorated based on start date, increasing to 140 hours (17.5 days) upon anniversary. Plus 9 paid holidays annually.
Work Hard, Play Hard: Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary.
Full Benefits: Medical, dental, vision, life, & short-term disability insurance, Matching 401(k) with immediate vesting
Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible.
Tell your friends about us! If hired, receive a $750 referral bonus!
Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year!
#TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis.
Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork.
Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy.
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.
$31k-37k yearly est. Auto-Apply 60d+ ago
Patient Appointment Services Specialist - Main OR
Mayo Clinic 4.8
Patient service representative job in Phoenix, AZ
The Patient Appointment Services Specialist is responsible for independently creating and scheduling appointments within the electronic medical record for a complex, multispecialty medical practice. This is supported by gathering patient-specific demographic and provider information to accurately assess the nature of the request and determine the appropriate appointment area; properly advising patients regarding the need for co-payments, referral authorizations, and/or pre-service deposits to ensure the patient arrives on time and is prepared for their procedure or visit; and collecting all Guarantor and insurance details needed to help assess patient eligibility. Through this process, the Patient Appointment Services Specialist responds to and interacts with a variety of individuals including patients, customers, referring physicians, Mayo providers, allied health staff and family members. Appropriate interpretation and application of Mayo policies regarding scheduling criteria and medical need are essential. To provide exceptional service, the Patient Appointment Services Specialist is required to navigate multiple systems simultaneously and is expected to be available or talking with patients and healthcare professionals 80 percent of the day, with the ability to service inquiries without consultation. This requires working with several complex scheduling work flows, managing telephone calls, online requests, and/or fax requests. Accuracy and thoroughness in all patient related activities including electronic communication, is critical.
This role requires flexibility which may include cross-coverage and travel depending on location. Position may be eligible for and/or required to telework based on location, work unit and business need. For all positions it is required to be on-site for at least 6 months to one year before teleworking could be an option. Hours may vary and additional time or overtime may be required to meet workload requirements.
High school diploma/GED and minimum two years' customer service experience in an environment requiring multi-tasking, such as a call center, administrative/physician's office, appointment scheduler or retail/ service industry; OR Associate's Degree. Individuals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment.
Qualified candidates must be customer-focused, service-oriented, possess strong verbal/written communication skills, and have the ability to trouble shoot, problem solve and balance conflicting demands. Role requires independent decision making and sound judgment capabilities, with a strong attention to detail and follow through. A demonstrated ability to work effectively in a fast-paced team environment, manage difficult and emotional situations, remains calm under stress, display empathy and maintain positive communication is also required. Must have strong keyboarding and computer skills. Demonstrates basic understanding of insurance terminology.
Surgical scheduling experience preferred. Medical terminology and procedural knowledge preferred. Microsoft Office (Excel, Word) Preferred, and Adobe PDF experience preferred.
$37k-43k yearly est. Auto-Apply 1d ago
Patient Service Specialist
Maricopa Integrated Health System 4.4
Patient service representative job in Mesa, AZ
Under the direction of the Manager of#Patient Access, this position registers patients while ensuring accurate and timely processing of all accounts, including obtaining and validating demographic information, insurance information, and processing of necessary paperwork for patient appointments. This position requires necessary verification of#insurance eligibility and collection of monies owed.#Ensures AHCCCS verifications are processed on every self-pay or unverifiable payer source. This position works with management and other staff to identify and resolve issues that threaten billing and reimbursement. # Hourly Pay Rate: $18.24 - $26.90 # Qualifications Education: Requires a high school diploma or GED certificate. Experience: Requires one to two (1-2) years of general clerical, customer service, or medical experience, preferably in a healthcare environment involving data reconciliation. Certification/Licensure: Must have a valid fingerprint clearance card issued by the Arizona Department of Public Safety or submit a completed Affidavit at the#time of hire. Must complete a fingerprint clearance card application within seven (7) days of the hire date. Must present the#actual card within 90 days of applying for a#fingerprint clearance card. Knowledge, Skills, and Abilities: Must have the ability to travel to clinics throughout the system based on staffing needs.# Requires excellent data entry skills, including 10-key by touch and accurate typing of#30 words per minute.# Basic Math Skills are#required.# Must be able to demonstrate obtaining and validating demographic information to accurately and timely complete the patient#s medical record.# Must possess good verbal and written interpersonal and communication skills, including basic grammar, spelling, and punctuation knowledge.# Requires the ability to read, write, and speak effectively in English.# Critical thinking skills are strongly preferred.# Must be able to handle multiple tasks simultaneously.## Bilingual preferred.
Under the direction of the Manager of Patient Access, this position registers patients while ensuring accurate and timely processing of all accounts, including obtaining and validating demographic information, insurance information, and processing of necessary paperwork for patient appointments. This position requires necessary verification of insurance eligibility and collection of monies owed. Ensures AHCCCS verifications are processed on every self-pay or unverifiable payer source. This position works with management and other staff to identify and resolve issues that threaten billing and reimbursement.
Hourly Pay Rate: $18.24 - $26.90
Qualifications
Education:
* Requires a high school diploma or GED certificate.
Experience:
* Requires one to two (1-2) years of general clerical, customer service, or medical experience, preferably in a healthcare environment involving data reconciliation.
Certification/Licensure:
* Must have a valid fingerprint clearance card issued by the Arizona Department of Public Safety or submit a completed Affidavit at the time of hire. Must complete a fingerprint clearance card application within seven (7) days of the hire date. Must present the actual card within 90 days of applying for a fingerprint clearance card.
Knowledge, Skills, and Abilities:
* Must have the ability to travel to clinics throughout the system based on staffing needs.
* Requires excellent data entry skills, including 10-key by touch and accurate typing of 30 words per minute.
* Basic Math Skills are required.
* Must be able to demonstrate obtaining and validating demographic information to accurately and timely complete the patient's medical record.
* Must possess good verbal and written interpersonal and communication skills, including basic grammar, spelling, and punctuation knowledge.
* Requires the ability to read, write, and speak effectively in English.
* Critical thinking skills are strongly preferred.
* Must be able to handle multiple tasks simultaneously.
* Bilingual preferred.
The Patient Appointment Services Specialist is responsible for independently creating and scheduling appointments within the electronic medical record for a complex, multispecialty medical practice. This is supported by gathering patient-specific demographic and provider information to accurately assess the nature of the request and determine the appropriate appointment area; properly advising patients regarding the need for co-payments, referral authorizations, and/or pre-service deposits to ensure the patient arrives on time and is prepared for their procedure or visit; and collecting all Guarantor and insurance details needed to help assess patient eligibility. Through this process, the Patient Appointment Services Specialist responds to and interacts with a variety of individuals including patients, customers, referring physicians, Mayo providers, allied health staff and family members. Appropriate interpretation and application of Mayo policies regarding scheduling criteria and medical need are essential. To provide exceptional service, the Patient Appointment Services Specialist is required to navigate multiple systems simultaneously and is expected to be available or talking with patients and healthcare professionals 80 percent of the day, with the ability to service inquiries without consultation. This requires working with several complex scheduling work flows, managing telephone calls, online requests, and/or fax requests. Accuracy and thoroughness in all patient related activities including electronic communication, is critical.
This role requires flexibility which may include cross-coverage and travel depending on location. Position may be eligible for and/or required to telework based on location, work unit and business need. For all positions it is required to be on-site for at least 6 months to one year before teleworking could be an option. Hours may vary and additional time or overtime may be required to meet workload requirements.
High school diploma/GED and minimum two years' customer service experience in an environment requiring multi-tasking, such as a call center, administrative/physician's office, appointment scheduler or retail/ service industry; OR Associate's Degree. Individuals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment.
Qualified candidates must be customer-focused, service-oriented, possess strong verbal/written communication skills, and have the ability to trouble shoot, problem solve and balance conflicting demands. Role requires independent decision making and sound judgment capabilities, with a strong attention to detail and follow through. A demonstrated ability to work effectively in a fast-paced team environment, manage difficult and emotional situations, remains calm under stress, display empathy and maintain positive communication is also required. Must have strong keyboarding and computer skills. Demonstrates basic understanding of insurance terminology.
Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.
$32k-36k yearly est. Auto-Apply 60d+ ago
Provider Patient Concierge Rep
Radnet 4.6
Patient service representative job in Mesa, AZ
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a
Provider Patient Concierge
Representative
you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
Ability to offer concierge level service to pre-selected patients (cancer patients, claustrophobic, children, disabled, elderly, nervous, etc.)
Provide exceptional level of customer service to select physician offices including targeted IPA contracted providers, as well as provider offices interested in receiving additional and high-level customer service/support.
Assisting with designated direct site scheduling and prior authorizations for advanced imaging studies.
Provides Special Handling, VIP and support to Medical Groups/IPA providers and their staff with scheduling, stat request, medical records, reports, etc.
Marketing Concierge
Provide Sales field calls to referring physicians
Responsible for working with Sales/Marketing/Communications team at Health fairs, forums, group informational talks, etc.
Provide set up and assistance with Physician Portal
Assist Marketing Director in customer service trainings, customer service follow ups, constant in-house trainings, for the region, as well as other in-house events
Provide educational information and assisting in campaign roll-outs to selected providers and patients
Responsible for working with Marketing Director to roll out monthly/quarterly physician facing focused marketing campaigns (Areas of focused improvement, BCAM, PCAM, pediatrics, LDCT Lung, high risk and genetics program, etc.)
If You Are:
Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
2 years in Medical, hospitality, Marketing/Public Relations industry preferred
Excellent customer service skills
At least 2 years experience in training and presenting information to groups/individuals
Strong organizational skills
Strong working knowledge of MS Word, Excel, PowerPoint
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
$28k-32k yearly est. 5d ago
Patient Services Specialist - Advanced Imaging
Orthoarizona 3.7
Patient service representative job in Phoenix, AZ
PatientServices Specialist - Advanced Imaging About OrthoArizona: At OrthoArizona, our mission is to provide exceptional quality and compassionate musculoskeletal care to our community. Founded in 1994, OrthoArizona has become the premier orthopedic group across the valley. Since that time, we have grown to have over 30 locations and over 75 orthopedic specialists. Our multi-specialty orthopedic clinics have additional convenient services such as Pain Management, Physical & Hand Therapy, Athletic Performance, X-ray, and MRI, InstantOrtho™ a Walk in Clinic for Urgent Orthopedic Conditions and more! We are looking for employees who want to work for a fast-growing organization with a strong reputation for providing comprehensive high quality musculoskeletal care. We need professionals who share our vision and the commitment to see it through. As an Advanced Imaging PatientServices Specialist with OrthoArizona, you will get to:
Check in patients.
Schedule appointments correctly and accurately pursuant to provider scheduling protocols.
Schedule appointments for CT and MRIs.
Go through CT/MRI reports to make sure the Radiologist reads them.
Interact with patients, family members, visitors, and members of the health care team; directs patient questions and/or complaints to appropriate department; keeps patients informed; maintain efficient patient flow during the check-in and check-out process; check in outside vendors.
Schedule patients for follow-up office visits or procedures, log no-show appointments; assists in Document Management scanning and chart Indexing.
Maintain and organize lobby area at the end of the day, opening and closing duties.
All other duties as assigned.
Qualifications:
Must be Flexible to Saturdays if needed.
Must be flexible to travel to our other sites (Phoenix and Gilbert)
Availability: Monday through Thursday 7:00 - 7:00 / Friday's 7:00 - 5:30 / Saturday's 7:00 - 3:00 at NG and SG.
Medical front desk experience (1-2 years preferred)
Full Time Benefits:
Robust paid time off package including, sick time, holidays, & paid time off!
Medical with multiple different plan options.
Health Savings account + company contributions.
Dental & Vision Insurance.
401(k)
Pet Discount Plan.
ID Theft Protection & Legal Assistance.
$32k-39k yearly est. 54d ago
Patient Services Coordinator Home Health - Full-time
Enhabit Home Health & Hospice
Patient service representative job in Scottsdale, AZ
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice.
As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
Continuing education opportunities
Scholarship program for employees
Matching 401(k) plan for all employees
Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
Flexible spending account plans for full-time employees
Minimum essential coverage health insurance plan for all employees
Electronic medical records and mobile devices for all clinicians
Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
Must possess a high school diploma or equivalent.
Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
Must possess a valid state driver license
Must maintain automobile liability insurance as required by law
Must maintain dependable transportation in good working condition
Must be able to safely drive an automobile in all types of weather conditions
* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
$31k-42k yearly est. Auto-Apply 18d ago
Patient Services Coordinator Home Health - Full-time
Enhabit Inc.
Patient service representative job in Scottsdale, AZ
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
* 30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
* Continuing education opportunities
* Scholarship program for employees
* Matching 401(k) plan for all employees
* Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
* Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
* Flexible spending account plans for full-time employees
* Minimum essential coverage health insurance plan for all employees
* Electronic medical records and mobile devices for all clinicians
* Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
* Must possess a high school diploma or equivalent.
* Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
* Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
* Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
* Must possess a valid state driver license
* Must maintain automobile liability insurance as required by law
* Must maintain dependable transportation in good working condition
* Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
$31k-42k yearly est. Auto-Apply 21d ago
Outbound Scheduling Specialist
Valley Tree Care LLC
Patient service representative job in Phoenix, AZ
Job DescriptionBenefits:
401(k) matching
Company parties
Dental insurance
Health insurance
Paid time off
Outbound Scheduling Specialist Are you a people person with a passion for providing great customer service? We're looking for an energetic and motivated Customer ServiceRepresentative to join our team! In this role, your primary responsibility will be making outbound calls to potential and existing customers to offer free tree evaluations. Youll be the first point of contact in helping homeowners understand the value of proper tree care and connect them with our expert arborists for a no-obligation assessment.
Key Responsibilities:
Make outbound calls to homeowners from a provided list
Introduce our tree care services in a friendly and informative way
Explain the benefits of a free tree evaluation
Schedule appointments for certified arborists to visit and assess customers trees
Answer basic questions and handle any initial concerns
Maintain accurate records of calls and customer responses
What Were Looking For:
High school diploma or equivalent
Strong communication skills and a confident phone presence
Positive attitude and a customer-first mindset
Ability to handle rejection professionally and stay motivated
Comfortable working with call scripts and customer tracking tools
Previous customer service or sales experience is a plus, but not required
Schedule is Monday - Friday, with four days from 8:00AM - 5:00PM, and a flex-day from 8:00AM - 2:00PM (this is an in-office position only)
Ability to reliably commute to our office near Pinnacle Peak and 21st Ave in Phoenix, Arizona
Compensation: $19.00 an hour, plus bi-weekly bonus
Perks:
Paid training
Supportive team environment
Opportunities for growth and bonuses based on performance
Benefits:
Medical Insurance
Dental Insurance
Paid Company Holidays
One Week Paid Time Off
401k
$19 hourly 10d ago
Receptionist Front Office
Arizona Department of Education 4.3
Patient service representative job in Queen Creek, AZ
Receptionist Front Office Type: Public Job ID: 131746 County: East Maricopa Contact Information: Queen Creek Unified School District 20217 E Chandler Heights Rd Queen Creek, AZ 85142 District Website Contact: QCUSD Recruitment Team Phone: **************
Fax:
District Email
:
JobID 5836
Location:
Crismon High School
JOB GOAL:
To act as confidential receptionist to school office staff, to assure the efficient operation of the office and contribute to the effective, prompt and courteous handling of all inquiries and visitors.
QUALIFICATIONS:
* High School diploma or equivalent.
* General clerical skills.
* Exceptional public relations skills.
* Ability to handle front office environment.
* Must pass fingerprint and background clearance.
* Ability to lift up to 25 lbs., be able to exert 25 -30 lbs. of force frequently, push, pull or otherwise move objects.
* AAbility to walk, reach, climb or balance, stoop or kneel, and to sit for long periods of time.
* Must obtain an Arizona IVP Fingerprint Clearance Card
TERM OF EMPLOYMENT: 228 days; 11 months
REPORTS TO: Principal
HOURS: 40 hours per week - Monday-Friday 6:30 a.m.-3 p.m.
CLASSIFICATION: Non - Exempt
PERFORMANCE RESPONSIBILITIES
Responsibilities shall include, but not be limited to, the following:
* Open and close the front office daily
* Place and receive telephone calls and record messages
* Assist with Subsitutes and assigning classroom coverage
* Assist in office with appointments, calls, etc
* Welcome visitors and arrange for their comfort, and screen unexpected callers in accordance with pre-determined procedures
* Process and distribute incoming/outgoing mail
* Maintain a high level of confidentiality in all aspects of school business.
* Serve as liaison to school offices in emergencies
* Operate and monitor all office equipment; Maintain a regular filing system, as well as a set of locked confidential files, and process correspondence as instructed
* Assist as back up to attendance as needed; Perform other duties as assigned
Other:
COMPENSATION: Per QCUSD salary schedule for applicable position
BENEFITS: As per QCUSD District policy
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, sit and talk or hear. The employee is frequently required to use hands and arms, stand, bend or stoop. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Notice of Nondiscrimination
Queen Creek Unified School District does not discriminate on the basis of race, color, religion, national origin, sex, disability, age or sexual orientation in admission and access to its programs, services, activities, or in any aspect of their operations and provides equal access to the Boy Scouts and other designated youth groups. Queen Creek Unified School District also does not discriminate in its hiring or employment practices. The following employees have been designated to handle inquiries regarding the nondiscrimination policies: Director of Student Services, 20217 E. Chandler Heights Rd., Queen Creek, AZ 85142, Phone ************ and Compliance Officer for Section 504/ADA, Director of Special Education, 20217 E. Chandler Heights Rd., Queen Creek, AZ 85142, Phone ************.
El Districto Escolar Unificado de Queen Creek no discrimina en base a su raza, color, religión, origen nacional, sexo, discapacidad, edad, o la orientación sexual para la admisión y su acceso a sus programas, servicios, actividades, o en cualquier aspecto de sus operaciones y proporciona un acceso igualitario a los Boys Scouts y otro grupos de jóvenes designados. El Districto Escolar Unificado de Queen Creek tampoco discrimina en sus prácticas de empleo y contratación. Los siguientes empleados han sido designados para manejar las preguntas en cuanto a las pólizas de no discriminación: Director de Servicios Estudiantiles, 20217 E. Chandler Heights Rd., Queen Creek, AZ 85142, Phone ************ and Funcionario de Cumplimiento para la Sección 504/ADA, Director de Educación Especial, 20217 E. Chandler Heights Rd., Queen Creek, AZ 85142, Phone ************.
$27k-34k yearly est. 9d ago
SOMA - Standardized Patient (Mesa, AZ)
Atsu Public
Patient service representative job in Mesa, AZ
Part-time Description
A.T. Still University's School of Osteopathic Medicine in Arizona (ATSU-SOMA) seeks applications for non-exempt Standardized Patients (SPs) to work at the Mesa, Arizona campus. A Standardized Patient is an individual who accurately and consistently portrays a medical patient with various affects and complaints and will participate in simulated office visits where medical students ask medical history questions and/or conduct basic, non-invasive physical exams. They will work closely with various Patient Proctors who will mentor and evaluate their performance and progress. Memorization of patient scripts and participation in Zoom trainings may be required prior to the scheduled encounter events.
There is no guarantee of work or hours. Please note that Standardized Patient positions are only filled on an as-needed basis.
Physical Requirements:
Ability to repeatedly bend, twist and stretch as well as freely and quickly move on and off an exam table without assistance and the ability to occasionally lift up to 40 pounds.
Other Requirements:
Access to and ability to use reliable technology is required.
Must be highly dependable, punctual and flexible with scheduling.
Must work well with others and display a professional attitude and appearance at all times.
Must be willing to wear a patient gown with only undergarments underneath, and at times the gown will be removed to allow for the physical exam.
Must be willing to be videotaped during simulations.
Must have access to reliable transportation and will report to the ATSU Community Health Center where hired for their SP encounters.
A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.
$28k-34k yearly est. 60d+ ago
Patient Services Specialist - Chandler
143162 Neurosurgical Associates
Patient service representative job in Chandler, AZ
Full-time Description
Our World-Class Team Begins with YOU!
Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care. The practice encompasses 27 neurosurgeons, three physiatrists and performs more than 8,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph's Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.
Do you have what it takes to be part of our World-Class team?
At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.
As one of the largest private group practices in the US, BBS is looking for a PatientServices Specialist to join our Location! In general, the PatientServices Specialist will:
Prepare front office for daily activities.
Warmly greet patients, guests, vendors, and visitors
Ensure that all patient paperwork, demographics, and insurance information is up to date and correct.
Collects co-pay if necessary and issues receipt.
Notifies physician office and/or clinic staff of patient arrivals.
Maintains accurate and timely patient information in Athena One databases.
Answer telephones and transfers caller to appropriate staff member
Help create an extraordinary patient experience!
EXPERIENCE:
Prior experience in a medical office setting preferred but we are willing to train.
Comp & Benefits:
We offer a comprehensive compensation package. This includes benefit offerings you'd expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include:
Choice of two medical plans - HRA, HDHP/HSA options
Dental and Vision plan
Disability - short-term & long-term, 100% employer paid.
Basic Life/AD&D, 100% employer paid.
Voluntary Life/AD&D available for employee, spouse, and children
Voluntary Critical Illness and Accident coverage
Generous Paid Time Off
Paid Holidays
Next day pay.
Barrow Brain and Spine is proud to be an equal opportunity workplace.
Preferred method of response is via our Careers page: (Careers and Job Postings at Barrow Brain and Spine)
$33k-41k yearly est. 60d+ ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Glendale, AZ?
The average patient service representative in Glendale, AZ earns between $26,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Glendale, AZ
$31,000
What are the biggest employers of Patient Service Representatives in Glendale, AZ?
The biggest employers of Patient Service Representatives in Glendale, AZ are: