Client Services Representative
Patient service representative job in Vineland, NJ
Client Services Representative - Personal Insurance
📍
Vineland, NJ (Hybrid)
🕒
Full-Time | Non-Exempt
Are you passionate about delivering exceptional customer service and supporting clients when they need it most?
Our Personal Insurance team is looking for a detail-oriented Client Services Representative to help ensure our clients receive timely, accurate, and professional support every day.
What You'll Do:
As a key member of our Personal Insurance Department, you'll support our Account Management team by:
✔ Answering and directing incoming client calls
✔ Assisting Spanish-speaking clients with their service needs
✔ Processing requests for evidence of insurance
✔ Handling urgent mortgage company requests
✔ Taking client payments over the phone
✔ Maintaining accurate data in our Agency Management System
✔ Following all departmental procedures and compliance requirements
✔ Assisting with special projects as assigned by the Department Manager
What We're Looking For:
To be successful in this role, you should bring:
🔹 A New Jersey Property & Casualty Producer License (Required)
🔹 Proficiency in Microsoft Office Suite (Required)
🔹 Bilingual fluency in English and Spanish (Required)
🔹 Strong communication skills-clear, concise, and professional
🔹 Ability to navigate carrier websites and databases
🔹 Solid problem-solving skills and attention to detail
🔹 Commitment to following agency systems, procedures, and compliance regulations
Why You'll Love Working With Us:
💼 Supportive, team-oriented environment
📚 Opportunities to grow your insurance knowledge
🏢 Stable and reputable agency with long-term client relationships
How to Apply:
If you're ready to make an impact and grow your insurance career, we'd love to hear from you!
👉 Apply directly on LinkedIn or send your resume to: *******************
Shara D. Richardson - Talent Acquisition Specialist
Customer Service Representative
Patient service representative job in Wilmington, DE
Duration-12+ months Contract
Shift-8 am - 4:30 pm M-F
Qualifications:
Phone background preferred
Proficient on the computer
Good typing skills
Friendly customer service.
Contact with taxpayers at the window.
100% incoming calls, 1000 calls/day across the department
Customer Service Representative
Patient service representative job in Blue Bell, PA
Job Description/Responsibilities
Provide professional, cheerful, and welcoming service to all customers and visitors, ensuring their expectations are exceeded. Represent fly ADVANCED's commitment to quality and exceptional service.
Handle all customer communication, including incoming phone calls, emails, and service requests. Key responsibilities include:
Scheduling and coordinating client appointments using maintenance systems (eBis and Salesforce).
Sending appointment confirmations, as well as timely reminders (1 month and 1 week before appointments) via email/text.
Following up with clients for scheduling their next service, sending satisfaction surveys, and ensuring ongoing engagement.
Manage pre-arrival, arrival, and departure arrangements at our Authorized Service Center (ASC). Tasks include coordinating ground transportation, rental car services, confirming bookings with vendors, and relaying details to customers.
Adhere to company policies regarding customer service standards, safety guidelines, and security procedures.
Accurately handle credit card and cash transactions, including issuing receipts and maintaining accountability.
Maintain customer records, generate reports, and carry out general administrative responsibilities.
Provide support with administrative tasks related to the operations of the flight school.
This role requires a proactive approach to delivering top-notch customer service, attention to detail, and the ability to juggle multiple responsibilities seamlessly.
Qualifications/Skills
Excellent oral and written communication skills
Ability to work independently with little direct supervision and work as part of a team
Ability to accept responsibility
Effective multi-tasking and time management skills
Knowledge of Customer service principles and practices
Professional personal presentation
Attention to detail
Customer Service Representative - Malvern, PA
Patient service representative job in Malvern, PA
Our client, a water technology provider, is seeking a Customer Service Representative for a 4+ month contract opportunity located in Malvern, PA. This role is hybrid.
Potential to convert to full-time, direct employment.
Role Overview:
Provide order processing and sales-related support to internal and external customers
Deliver high-quality customer service with prompt, thorough responses to inquiries
Coordinate all aspects of order management from quoting through delivery and invoicing
Order Management:
Process orders for products and services submitted by sales staff or customers
Manage orders ranging from quick-ship items to complex, long-cycle orders
Proactively follow up on order backlog to ensure accuracy and completeness
Communicate order status updates and changes to relevant stakeholders in a timely manner
Coordinate with internal departments regarding order status, shipping dates, pricing, product availability, and backorders
Maintain virtual customer files, including sales contracts and supporting documentation
Customer Billing Resolution
Investigate and resolve customer billing disputes in coordination with the Accounts Receivable collections team
Sales Support:
Provide pricing and availability information
Prepare formal quotations for standard and select specialty products and services
Support pre- and post-order sales activities as needed
Perform additional duties based on organizational needs
Qualifications:
0-2+ years of experience with a college degree or equivalent work experience
Conceptual understanding of fundamental theories, principles, and practices
Strong technical aptitude
Ability to work effectively with a diverse workforce and customer base in a matrixed organization
Proficiency in Microsoft Office applications
Preferred experience with Salesforce CRM, AS400, and Select Configure Price Quote (SCPQ) tools
Pay Rate $25.00 per hour
Customer Service Representative
Patient service representative job in Fort Washington, PA
Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock!
We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism.
RESPONSIBILITIES
• Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy.
• Ensure first call resolution, making the customer experience as seamless as possible.
• Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella).
• Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment.
• Utilize your analytical and decision-making skills to address policy changes and corrections effectively.
• Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise.
• The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday.
QUALIFICATIONS
• Strong interpersonal, communication, and organizational skills.
• Analytical mindset with good decision-making abilities.
• Proficiency in computer skills and data entry.
• High motivation to take ownership and follow up on tasks.
• Flexibility to adapt to a fast-paced, changing environment.
• Ability to work weekdays and rotational Saturdays.
• High school diploma required, college degree is a plus!
• Spanish language proficiency is a plus!
PERKS & BENEFITS
• 4 weeks accrued paid time off + 9 paid national holidays per year
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Free onsite gym at our Woodbridge Location
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
Patient Coordinator
Patient service representative job in Wilmington, DE
Our client, a specialty dental practice in Wilmington, DE, is looking for an organized, personable, and customer-focused Dental Patient Coordinator to join their team. This is a full-time, temp-to-hire role offering competitive compensation based on experience.
Schedule: Monday-Friday, no weekends
Responsibilities
Welcome patients and complete check-in procedures with a positive, professional attitude
Answer incoming calls, assist with questions, and manage the appointment schedule
Verify insurance coverage and secure any required authorizations
Process payments, including co-pays and outstanding balances
Maintain accurate and confidential patient information in accordance with HIPAA guidelines
Keep the daily schedule running smoothly by managing patient flow
Collaborate with clinical staff to support efficient office operations
Communicate with patients regarding follow-up care, reminders, and scheduling needs
Ensure the front desk and waiting area remain clean, organized, and presentable
Skills
High school diploma or equivalent
At least 5 years of front desk or customer service experience (dental or medical setting preferred)
Knowledge of dental terminology, procedures, or insurance is a plus
Experience with dental office software (such as Dentrix, Eaglesoft, or Open Dental) preferred
Strong communication skills and the ability to multitask in a fast-paced environment
Professional presentation and excellent attention to detail
Bilingual in English and Spanish is a plus, but not required
If you are interested in signing up with J & J Staffing Resources today, please copy and paste the link below into your web browser to get started.
https://hrcenter.ontempworks.com/en/JJStaff
Customer Service Representative
Patient service representative job in Warminster, PA
Our Multifamily Division is rapidly expanding, and we"re looking for a dependable and detail-oriented Customer Service Representative (CSR) to support our roofing, siding, and carpentry operations. As a CSR in our Roofing Division"s Multifamily Department, you"ll serve as the primary point of contact for property managers, HOA boards, and multifamily homeowners. You will play a key role in supporting project management, client communication, and administrative coordination to ensure projects run smoothly and customers receive outstanding service.
● Respond to multifamily homeowner inquiries, providing timely and effective resolutions
● Draft and manage emails, memos, letters, and other executive correspondence
● Schedule appointments, meetings, and Zoom calls for project managers and clients
● Coordinate walkthroughs, safety inspections, and site logistics as needed
● Format and prepare proposals for roofing and exterior renovation projects
● Follow up on bids and proposals to track progress and maintain engagement
● Prepare and send submittals, COIs, and other client documentation
Required:
● 2-3 years of experience in a customer service or administrative role
● Strong written and verbal communication skills
● Highly organized, detail-oriented, and proactive
● Proficiency with Microsoft Office; experience with CRM software a plus
● Ability to attend meetings in person and via Zoom
Preferred:
● Experience in construction, roofing, or property management
● Bilingual in Spanish and English
Scheduling Specialist
Patient service representative job in King of Prussia, PA
About QuenchQuench USA, Inc. offers bottle-free filtered water solutions for healthy and environmentally conscious consumers outside the home, through direct sales and independent dealers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers, purify the existing water supply to provide reliable and convenient filtered water to a broad mix of businesses, including government, education, healthcare, manufacturing, retail, hospitality, and other large commercial customers, including more than half of the Fortune 500. Quench has grown from a small regional company to a national and international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. The Company has a sustainable mission and value proposition and is the leading consolidator in a fast-growing market. Headquartered in King of Prussia, PA, Quench has sales and service operations across North America to serve our 60,000+ customers, and a network of over 250 independent dealers selling products under the brand names Pure Water Technology, Wellsys and Bluline. Quench is a Culligan Company.
About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit *****************
Values: 5c'sCulligan as One Customers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results
About the RoleCulligan Quench is looking for a Field Service Dispatcher with hands-on experience in routing or dispatching for technician installations, service breakdowns, or maintenance work. This role plays a key part in coordinating our technician schedules and ensuring we deliver on our service-level agreements (SLAs).
You'll serve as the bridge between our customers and our field teams-balancing technician availability with customer needs, optimizing routes, and making real-time decisions to keep our service operations running smoothly.
This is an ideal role for someone with dispatch, routing, or logistics coordination experience who enjoys fast-paced problem-solving, clear communication, and keeping both customers and technicians supported and informed.
Equal Opportunity Employer:We are committed to fostering an inclusive workplace and hiring employees without discrimination based on race, color, religion, gender, disability, age, or other factors prohibited by law.
Quench is an Equal Opportunity Employer.Responsibilities
Coordinate technician dispatching and routing for installations, service calls, and repairs
Communicate directly with customers to confirm appointment details and scheduling updates
Collaborate daily with Sales, Service, and Supply Chain teams to ensure customer needs are met
Proactively monitor service queues and field activity to meet or exceed SLAs
Troubleshoot scheduling conflicts and make real-time decisions to optimize technician routes
Escalate service issues when needed and keep internal stakeholders informed
Attend daily service huddles and actively support field team planning
Accurately document all updates and communications in our service systems
Requirements
THIS POSITION IS REMOTE BUT NEEDS TO BE WITHIN DRIVING DISTANCE TO GRAPEVINE, TX OR KING OF PRUSSIA, PA
2+ years of routing, dispatching, or field service scheduling experience
Experience coordinating technician installations or emergency service calls is highly preferred
Strong communication skills-professional, clear, and customer-focused
Comfortable navigating multiple systems and communication channels (email, phone, chat)
Highly organized with strong attention to detail and a proactive mindset
Ability to work cross-functionally in a fast-paced, service-driven environment
Proficiency in Microsoft Office (Outlook, Excel, Word)
Benefits
Medical, Dental, Vision which start day one
401(k) match of 50% up to 6%
PTO and Paid Holidays
Our MissionAs the leading quality water expert, Culligan Quench is committed to help individuals, families and communities in need of clean, safe water. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do.
We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Please be aware of employment scams. Culligan Quench will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.
Auto-ApplyPatient Care Coordinator
Patient service representative job in Trevose, PA
Patient Care Coordinator
Department: Patient Support Center/Call Center
Reports To: Sr. Director Operations
FLSA Non-Exempt
Primary Function:
The incumbent is responsible for executing program requirements, managing daily workflow, providing accurate and complete data input, managing pre-certifications, and providing high levels of customer service.
Our core Patient Support Center hours are 8:00am to 11:00pm EST, Monday through Friday, and 8:00am to 8:00pm EST, Saturday and Sunday.
Job Scope and Major Responsibilities:
Complete prescription intake process including verification of insurance coverage
Assist physician's offices through the prior authorization and appeals process
Research financial assistance options for patients through copay cards, foundations, and assistance programs
Coordinate prescription processing and delivery with dispensing pharmacies
Manage and triage high volume of customer service phone calls while managing day to day operations
Build relationships with physicians, manufacturer sales representatives, pharmacies, patients, and other team members to optimize workflow and achieve program goals
Ensure proper documentation of process flow from prescription initiation through completion
Provide timely updates to physicians, pharmacies, and manufacturers regarding prescription status
Interface with IT department to improve system functionality and workflow
Attend team meetings to support ongoing program development
Other responsibilities as assigned
Success in this position is defined by high levels of customer service and timely processing of prescriptions through all phases
Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”)
Performance Criteria:
Performance in this role is measured by accurate and timely routing of referrals and reporting as well as high levels of customer service.
Required Qualifications:
Minimum of 2 years pharmacy experience preferred
Previous work experience in a call center environment or customer service role preferred
General knowledge of pharmacy laws, practices and procedures
Knowledge of common medical terms/abbreviations and pharmacy calculations
Understanding of insurance and third-party billing systems
Skill to prioritize and work in a fast-paced environment
Exemplary communication, organization, and time management skills
Capability of working independently and as a member of a team
Ability to preserve confidentiality of protected health information (PHI)
Proficient in MS Word, Excel and Outlook
Possess and maintain professional demeanor and courteous attitude
Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws
.
Auto-ApplyPatient Centered Representative
Patient service representative job in Philadelphia, PA
Greater Philadelphia Health Action *************** your total healthcare home with one of the largest healthcare practices in Philadelphia is seeking highly skilled and compassionate Vietnamese/English-speaking Patient Centered Representative (PCR) to help serve our patients in South Philadelphia.
GPHA offers GREAT PAY and EXCELLENT BENEFITS to include UPPER TIER medical, dental and vision plans, and 401(k) with LUCRATIVE company match!
PCR's greet patients and visitors to the health centers in a friendly and courteous manner; provide direction/information to patients, visitors, guests and sales representatives professionally and cordially; teach and assist patients with patient Kiosk; and complete accurate registration process in GPHA's Electronic Practice Management (EPM) System
Must have High School Graduate or equivalent diploma required; typing speed of at least 60 words per minute and telephone skills; CPR certified; Minimum of 2 years' experience in a healthcare setting, and/or the combination of certificates relative to the Registration Assistant/Front Desk position desirable; comprehensive knowledge of insurance policies, medical terminology, and anatomy preferred; Knowledge of HMO/Managed Care practices preferred; fundamental knowledge of patient/provider scheduling modules.
At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.
Auto-ApplyBilingual Patient Access Specialist
Patient service representative job in Philadelphia, PA
Full-time Description
BILINGUAL PATENT ACCESS SPECIALIST (SPANISH/ENGLISH)
2600 N. AMERICAN ST. PHILADELPHIA, PA 19133 - OUTPATIENT BEHAVIORAL HEALTH PROGRAM
PAY RATE: $17.00/HOUR
SCHEDULE: MONDAY-FRIDAY 8:30 A.M. TO 5:00 P.M.
ABOUT THE ROLE
COMHAR, A TRUSTED LEADER IN COMMUNITY-BASED MENTAL AND BEHAVIORAL HEALTH SERVICES, IS SEEKING A BILINGUAL PATENT ACCESS SPECIALIST TO SUPPORT OUR LATINO TREATMENT PROGRAM. THIS ROLE IS VITAL IN ENSURING THAT PATIENTS AND FAMILIES RECEIVE COMPASSIONATE, TRAUMA-INFORMED, AND CULTURALLY RESPONSIVE CARE FROM THEIR VERY FIRST POINT OF CONTACT. AS AN INTEGRAL PART OF THE OUTPATIENT CARE TEAM, THE OFFICE TECHNICIAN PROVIDES CLINICAL SUPPORT SERVICES THAT INCLUDE PATIENT INTAKE COORDINATION, ELECTRONIC HEALTH RECORD (EHR) MANAGEMENT, INSURANCE VERIFICATION, AND DIRECT PATIENT COMMUNICATION. THIS POSITION REQUIRES FLUENCY IN SPANISH AND ENGLISH AND A STRONG COMMITMENT TO SUPPORTING INDIVIDUALS WITH MENTAL HEALTH AND SUBSTANCE USE TREATMENT NEEDS.
KEY RESPONSIBILITIES
• FRONT-LINE PATIENT SUPPORT: ANSWER INCOMING CALLS, RELAY MESSAGES, MANAGE VOICEMAIL, AND COMPLETE APPOINTMENT REMINDERS.
• SCHEDULING COORDINATION: SCHEDULE PSYCHIATRIC PRESCRIBERS AND CLINICIANS; ADJUST SCHEDULES TO ENSURE CONTINUITY OF CARE.
• PATIENT INTAKE & REGISTRATION: CONDUCT INITIAL PATIENT CONTACT, UPDATE DEMOGRAPHIC AND CLINICAL INFORMATION IN THE EHR SYSTEM, AND ASSIST WITH INTAKE DOCUMENTATION.
• INSURANCE ELIGIBILITY: VERIFY BENEFITS TO ENSURE PROPER AUTHORIZATION AND BILLING FOR MENTAL HEALTH SERVICES.
• CHECK-IN/CHECK-OUT PROCEDURES: GREET PATIENTS, DISTRIBUTE TRANSPORTATION PASSES, COLLECT REQUIRED SIGNATURES, AND MAINTAIN ACCURATE VISIT DOCUMENTATION.
• CLINICAL SUPPORT: ASSIST STAFF WITH TREATMENT PLAN MONITORING, MEDICATION COMPLIANCE TRACKING, AND FOLLOW-UP REMINDERS.
• MEDICAL RECORDS SUPPORT: FILE/RETRIEVE CHARTS, SUPPORT RECORD REQUESTS, AND ENSURE HIPAA COMPLIANCE.
• TEAM COLLABORATION: PROVIDE ADMINISTRATIVE SUPPORT TO CLINICIANS, CASE MANAGERS, AND PRESCRIBERS TO PROMOTE SEAMLESS PATIENT CARE.
SKILLS & COMPETENCIES
• BILINGUAL FLUENCY IN SPANISH AND ENGLISH (REQUIRED).
• KNOWLEDGE OF MEDICAL/BEHAVIORAL HEALTH TERMINOLOGY.
• STRONG COMMUNICATION AND INTERPERSONAL SKILLS TO INTERACT WITH PATIENTS EXPERIENCING BEHAVIORAL HEALTH CHALLENGES.
• PROFICIENCY IN MICROSOFT OFFICE SUITE, EHR SYSTEMS, AND CLINICAL DOCUMENTATION PROCESSES.
• ABILITY TO TYPE 45-55 WPM WITH ACCURACY.
• STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL.
• ABILITY TO HANDLE CONFIDENTIAL INFORMATION WITH DISCRETION IN COMPLIANCE WITH HIPAA STANDARDS.
• TRAUMA-INFORMED AND CULTURALLY SENSITIVE APPROACH TO PATIENT CARE.
EDUCATION & EXPERIENCE
• HIGH SCHOOL DIPLOMA/GED AND AT LEAST 2 YEARS OF MEDICAL OFFICE, BEHAVIORAL HEALTH, OR ADMINISTRATIVE SUPPORT EXPERIENCE OR ASSOCIATE'S DEGREE WITH 2 YEARS OF OFFICE/CLINICAL SUPPORT EXPERIENCE.
• PRIOR EXPERIENCE IN A MENTAL HEALTH, SUBSTANCE USE TREATMENT, OR HEALTHCARE SETTING PREFERRED.
• BASIC KNOWLEDGE OF INSURANCE PROCESSES, AUTHORIZATIONS, AND BILLING IS A PLUS.
PHYSICAL REQUIREMENTS
• ABILITY TO SIT, LISTEN, AND COMMUNICATE EFFECTIVELY WITH PATIENTS AND STAFF.
• FREQUENT USE OF HANDS FOR DATA ENTRY, FILING, AND CLINICAL DOCUMENTATION.
• OCCASIONAL STANDING, WALKING, AND LIFTING/PUSHING UP TO 25 LBS.
• REASONABLE ACCOMMODATIONS AVAILABLE FOR QUALIFIED APPLICANTS WITH DISABILITIES.
WHY JOIN US?
AT COMHAR, YOU'LL JOIN A TEAM DEDICATED TO IMPROVING THE LIVES OF INDIVIDUALS AND FAMILIES IMPACTED BY MENTAL ILLNESS, SUBSTANCE USE DISORDERS, AND CO-OCCURRING CONDITIONS. AS THE BILINGUAL OFFICE TECHNICIAN, YOU WILL BE THE FIRST POINT OF CONTACT FOR PATIENTS SEEKING CARE HELPING TO REMOVE BARRIERS, FOSTER TRUST, AND ENSURE ACCESS TO HIGH-QUALITY BEHAVIORAL HEALTH TREATMENT.
Requirements
Office Technician Education, Employment and Credential Requirements
High School Diploma (or GED) and at least two (2) years office experience or related experience;
Associate's Degree and at least two (2) years of office experience.
Must be proficient in Microsoft Office Programs.
Bilingual (English and Spanish) skills required.
Understanding of basic accounting, and personnel management.
Valid PA State Criminal, FBI, Child Abuse clearances.
Clearances must be updated every 3 years per COMHAR policy.
Must have a current ACT 31 (Recognizing and Reporting Child Abuse Certificate).
Licensed individuals must renew every two (2) years. Non-licensed individuals must renew every five (5) years.
Adult and Child CPR w/AED & First Aid certification required.
Salary Description $17.00/HR or Salary $35,360.00
Patient Services Technician Specialist/ Phlebotomist
Patient service representative job in Medford, NJ
Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities).
Additional Information
For any queries please call me back @ ************
Thank you,
Ambulatory Care Representative (FT/40 hrs)(Temple-Doylestown Dermatology)
Patient service representative job in Philadelphia, PA
Ambulatory Care Representative (FT/40 hrs)(Temple-Doylestown Dermatology) - (255326) Description Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists.
Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation.
All activities are completed with adherence to departmental and institutional protocols.
Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations.
EducationHigh School Diploma or Equivalent RequiredExperience3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare RequiredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals.
Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc.
, and Temple Transport Team.
Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.
To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike.
At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Your Tomorrow is Here! As one of the first cancer hospitals in the country, Fox Chase Cancer Center has been a national leader in cancer treatment, research, and prevention for more than 100 years.
Fox Chase Cancer Center, part of the Temple University Health System, is committed to providing the best treatment options for our patients, and delivering that care with compassion.
At Fox Chase, we consider defeating cancer to be our calling.
Our unique culture allows employees to work collaboratively with a single, shared focus, regardless of which department they're in.
It's essential for us to recruit not only the best talent in hospital care, but hire well-qualified prospective employees who are committed to serving our patients with the passion and excellence for which Fox Chase is known.
Apply today to be part of the future of prevailing over cancer.
Primary Location: Pennsylvania-PhiladelphiaJob: Clerical ServicesSchedule: Full-time Shift: Day JobEmployee Status: Regular
Auto-ApplyPatient Representative
Patient service representative job in Philadelphia, PA
About Us
Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential.
Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes.
Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Bilingual ability in Spanish and English required.
Job Duties
Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name
Provide consistent support/coverage as needed per departmental policy
Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner
Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality
Assist with maintaining internal/external supply inventory
Maintain on-site presence during business hours
Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments
Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy
Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment
Assist Manager and District Manager in completing request for medical records and any and all requests
Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed
Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis
Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations
Utilize QIP principles/techniques for organizational change and systems modification
Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc.
Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner
Perform other duties and assignments as directed and/or necessary
Interview patients / collects information and enters into computer
Ensure patients' paperwork and Micro MD match
Verify insurance and documents in computer using account case notes
Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures
Maintain office in neat and orderly manner
Scanning and uploading paperwork to the EHR, if applicable
Other duties as assigned
Minimum Requirements
High school diploma or GED equivalent
6 months+ of medical experience in an administrative physician office setting
Previous computer skills to include data entry, Word, Outlook, etc.
Additional Skills/Competencies
Ability to handle multiple tasks and responsibilities
Basic telephone and computer skills
Tact and skill in patient management
Excellent communication and organizational skills
Basic understanding of medical office procedures
Ability to effectively interact with doctors, patients and co-workers
Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration)
Physical/Mental Requirements
Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.
Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include:
Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date.
Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
Discounts on shopping and travel perks through WorkingAdvantage.
401(k) retirement plan with employer match.
Paid training opportunities and Education Assistance Program.
Employee Referral Bonus Program
Diversity Statement
Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
Patient Services Coordinator
Patient service representative job in Langhorne, PA
Job Description
IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role in our Langhorne PA location. The Front Desk/Patient Services Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday-Friday from 6:45am-3:45pm or 7am-4pm, with weekend rotation.
The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients.
Essential Functions and Accountabilities:
Welcomes and greets all patients and visitors.
Comforts patients by anticipating their anxieties and answering their questions.
Follows provider appointment templates and guides patients through their visit.
Assesses schedule conflicts and problems with recommendations for solutions.
Collects payments as required; works with Finance to ensure all insurance information is entered and up to date.
Works closely with patient's care team to coordinate total patient care.
Processes medical records requests.
Handles administrative tasks such as filing, sorting faxes, and answering phones.
Schedules and confirms appointments.
Works with other departments to ensure the office is in excellent condition.
Supports office by ordering supplies and maintaining the front desk and waiting room areas.
Academic Training:
High School Diploma or equivalent (GED) -
required
Associate's degree -
a plus
Area:
Administrative Management or other related field
Position Requirements/Experience:
1+ years practical experience working in a similar position
Experience in a patient-facing role - preferred
Experience working in medical/healthcare industry
2+ years practical experience working in a customer service setting
Technical Skills:
Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred.
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment)
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & ***********************
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
Oncology Scheduler - Alliance Cancer Specialists
Patient service representative job in Horsham, PA
Note: Please send resume to ******************
Oncology Scheduler Required Education, Skills and/or High School Diploma or GED Minimum of six months of previous experience in scheduling Medical terminology or previous experience in healthcare setting Ability to communicate using both written and verbal skills Proficiency with organizational and interpersonal skills Analytical skills to maintain and modify the scheduling module
Responsibilities:
Under general supervision and according to established policies and procedures, schedules procedures for all appointments in Medical/Radiation
Enters scheduling information into computer system, generates daily reports and distributes to appropriate departments
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of assigned patient population
Schedules/reschedules procedures based on available time slots, patients' availability, physicians' orders
Completes registration requirements including insurance authorizations
Attempts to accommodate physicians by scheduling multiple procedures on single day if possible
Works closely with all modalities to reschedule chemo/treatments on a timely basis
Contacts other Hospital departments to schedule ordered procedures requiring coordination of multiple departments or personnel
Enters and updates provider's schedules in the computer system ensuring accurate patient information, monthly billing visits, charges and the like
Follows established schedule and updates providers templates when needed, communicates changes with patients
Generates computer printout of schedules and delivers to applicable department
Prepares patient EMR and is correctly registered and generates reports related to patient/procedure volumes on a monthly and ad hoc basis
May perform related clerical duties including typing, photocopying, and filing as time permits or workload requires
Easy ApplyPatient Access Rep-6am-10am/PT
Patient service representative job in Philadelphia, PA
Ensures that all patients are correctly and efficiently registered for hospital services. Gathers and processes all registration, billing and related information from patients in the Admissions, Outpatient, Radiology areas and/or Emergency Department. Verifies patient insurance coverage and benefits. Reviews registration process and flow with patients and families. Continually promotes a positive patient encounter as the first impression of the Hospital.
Education
High School Diploma or Equivalent Required or
Combination of relevant education and experience may be considered in lieu of degree Required
Experience
1 year experience in Patient Access Required
General Experience with and Knowledge of insurance requirements, insurance verification, and 3rd party billing Required
Licenses
'394339
Customer Service Representative
Patient service representative job in Wilmington, DE
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Patient Centered Representative
Patient service representative job in Philadelphia, PA
Job Description
Greater Philadelphia Health Action *************** your total healthcare home with one of the largest healthcare practices in Philadelphia is seeking highly skilled and compassionate Vietnamese/English-speaking Patient Centered Representative (PCR) to help serve our patients in South Philadelphia.
GPHA offers GREAT PAY and EXCELLENT BENEFITS to include UPPER TIER medical, dental and vision plans, and 401(k) with LUCRATIVE company match!
PCR's greet patients and visitors to the health centers in a friendly and courteous manner; provide direction/information to patients, visitors, guests and sales representatives professionally and cordially; teach and assist patients with patient Kiosk; and complete accurate registration process in GPHA's Electronic Practice Management (EPM) System
Must have High School Graduate or equivalent diploma required; typing speed of at least 60 words per minute and telephone skills; CPR certified; Minimum of 2 years' experience in a healthcare setting, and/or the combination of certificates relative to the Registration Assistant/Front Desk position desirable; comprehensive knowledge of insurance policies, medical terminology, and anatomy preferred; Knowledge of HMO/Managed Care practices preferred; fundamental knowledge of patient/provider scheduling modules.
At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.
Patient Services Technician Specialist/ Phlebotomist
Patient service representative job in Burlington, NJ
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities).
Additional Information
For any queries please call me back @ ************
Thank you,