Patient service representative jobs in Greenburgh, NY - 872 jobs
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Customer Service Representative
Esquire Bank 4.4
Patient service representative job in Jericho, NY
Basic Function:
The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners.
Principal Responsibilities:
Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner.
Assist customers with deposits, withdrawals, or payments and resolve client concerns.
Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers.
Open commercial and consumer accounts and assist customers with routine account related inquiries.
Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction.
Utilize Sales Force to track client interactions.
Assist with branch vault opening, closing and balancing procedures.
Inform customers about bank products and services.
Always maintain a professional appearance and demeanor.
Comply with all department Security, company policies, procedures, and regulations.
Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.
Background and Experience:
High school diploma or equivalent required, and 1-3 years Teller/customer service experience.
Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees.
Excellent organizational and time management skills.
Ability to work independently with little to no supervision.
Cash handling experience preferred.
High level of accountability, efficiency, and accuracy.
Prior Customer Service experience.
Microsoft Office and Excel skills. Salesforce experience preferred.
Location: Esquire Bank, Jericho, NY (On-site)
Full time - M-F 8:30 am - 5:30 pm
Estimated Salary Range:
$40,000 - $55,000 / year
Compensation may vary based on education, skills, qualifications and/or expertise.
$40k-55k yearly 19h ago
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Customer Service Representative
Russell Tobin 4.1
Patient service representative job in Port Washington, NY
Russell Tobin's client is hiring a Customer ServiceRepresentative in Port Washington, NY
Employment Type: Contract
Pay rate:
English Speaker - $17.50
French Speaker - $20
Responsibilities:
Answer incoming calls and process customer orders.
Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly.
Resolve customer complaints while maintaining composure and professionalism.
Document customer interactions accurately and track call types.
Follow up with customers regarding order status, shipping, and stock availability.
Maintain support service levels consistent with Luxottica's standards.
Perform all other duties as assigned.
Requirements:
High school diploma or equivalent.
Minimum 1 year of experience in customer service, hospitality, or call center environments.
Excellent telephone etiquette and communication skills (verbal and written).
Strong PC skills including Microsoft Office (Word, Excel) and internet navigation.
Ability to prioritize tasks, manage time efficiently, and work well in a team environment.
Demonstrated listening and comprehension skills.
Nice to have:
Higher education degree.
Experience using SAP.
Knowledge of optical products and industry terminology.
Bilingual in French.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$31k-37k yearly est. 2d ago
Patient Registration Representative
Pride Health 4.3
Patient service representative job in Cortlandt, NY
Title-Patient Registrar
Shift 8 to 4 pm Monday to Friday
Pay- $19 /hr to $23/hr
6 months of Contract with possible extensions
Duties & Responsibilities / Requirements
High School Diploma or GED (required); some college coursework (preferred)
Minimum 1 year of clerical experience (required); 5 years preferred
EMR experience with the ability to multitask
Bilingual Spanish speaking (preferred)
Data entry speed of 4,500 keystrokes per hour (required)
Knowledge of health insurance benefits and requirements (preferred)
Familiarity with ICD-9 and CPT-4 coding (preferred)
COVID vaccination copy required
Strong customer service, communication, telephone, computer, and keyboard skills (required)
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
If Interested, you can reach me on my number ************** or email me at *******************************
$19-23 hourly 5d ago
Commercial Lines Customer Service Representative
Strategic Insurance Partners-Sip
Patient service representative job in Nutley, NJ
About Us
For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients.
Commercial Lines Customer ServiceRepresentative
Responsibilities:
Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more.
Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy.
Task Management: Track, follow up and close out service tasks.
Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance.
Customer Servicing: Assist the Account Managers with incoming calls when needed.
Qualifications:
Valid New Jersey Property and Casualty License required
Minimum of 2 years of commercial lines insurance experience
Knowledge of insurance products
Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered
Effective verbal and written communication skills
Excellent organizational skills
Strong multitasking skills, attention to detail, and follow-through discipline
Hours: Monday-Friday, 9:00am-5:00pm
Office Location: 492 Franklin Avenue, Nutley, NJ 07110
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
$30k-39k yearly est. 2d ago
Medical Office Receptionist
Gentile Retina
Patient service representative job in Mineola, NY
Experienced Medical Receptionist - Front Desk, Mineola, Long Island.
For Premier Private Ophthalmology Office in Mineola, Long Island (11501), adjacent to Long Island Railroad, Mineola Station and NYU Winthrop University Hospital with affiliated practice in the NYC, East Village (close to Stuyvesant Town / Union Square/ less than 1 block to L train), Both offices are beautiful, newly renovated with a positive vibe and teaching environment.
This is a great opportunity to join a well-established, growing ophthalmology practice. Experience with insurance eligibility, understanding of billing and credentialing a must. Ophthalmology and Eye Care experience preferred. Competitive starting salary and benefits package come with this part-time (possible future full-time) opportunity. If you are interested, please forward your resume to: ************************ and ***************************.
Applicant must be friendly, energetic, highly organized, and dependable with excellent customer service, computer and administrative skills. The ability to effectively and professionally communicate with patients, co-workers, managers and physicians is critical. Candidates must be able to maintain a professional image in appearance as well as over the phone. Providing courteous and friendly service to all patients while contributing to building a positive work environment is key!
***Ideal candidate is someone who can work (2-4 days/wk) in both offices (Long Island and NYC). Days and times needed include Mon., Tues., Wed., and Fridays with Fridays a priority. Typical shift would be 8:00/9:00AM to 4:00/6:00PM
Job Responsibilities include:
• Greet patients, patient registration, telephone coverage and appointment scheduling
*Multi-task
• Ensure patient information is accurate including billing information
• Check patient eligibility and be familiar with in NY insurance carriers including commercial, governmental, Medicare, Medicaid, HMO, etc.
• Answer insurance and collection calls from patients, call insurance companies to verify coverage or receipt of claims, call insurance companies to pre-certify procedures
• Inform patients of medical office procedures and policies
• Maintain and manage patient records
• Move patients through appointments as scheduled
• Collect co-pays and payments
• Obtain external medical reports as required by medical professionals
• Complete other clerical duties as assigned
• Ensure reception area is well maintained, neat, clean, and well stocked.
• Safeguard patient privacy and confidentiality
• Experience in the medical field and understanding of terminology is desirable.
• Ability to work well in a team environment a must.
• Being able to triage priorities, delegate tasks if needed, and handle conflict in a reasonable fashion.
• Proficiency with reading, writing, and communicating in English.
• Proficiency Problem-solving skills to research and resolve discrepancies.
• Knowledge of medical terminology likely to be encountered in medical claim
• Special projects when needed.
• Great hospitality skills with patients is paramount
$32k-41k yearly est. 3d ago
Medical Biller
St. Mary's General Hospital 3.6
Patient service representative job in Passaic, NJ
The Biller is responsible to bill all insurance companies, workers compensation carriers, as well as HMO/PPO carriers. Audits patient accounts to ensure procedures and charges are coded accurate and corrects billing errors. Able to identify stop loss claims, implants and missing codes. Maintains proficiency in Medical Terminology. The Biller is responsible for the follow-up performed on insurance balances as needed to ensure payment without delay is received from the insurance companies. Communicates clearly and efficiently by phone and in person with our clients and staff members. Maintains productivity standards and reports. Obtains updated demographic information and all necessary information needed to comply with insurance billing requirements. Operates computer to input follow up notes and retrieve collection and patient information. Is able to write effective appeals to insurance companies.
Education and Work Experience
1. Knowledge of multiple insurance billing requirements and 1-2 years of billing experience
2. Knowledge of CPT, HCPCS, and Revenue Code structures
3. Effective written and verbal communication skills
4. Ability to multi-task, prioritize needs to meet required timelines
5. Analytical and problem-solving skills
6. High School Graduate or GED Equivalent Required
$31k-36k yearly est. 4d ago
Credentialing Specialist - Temporary (Part-Time)
Flexstaff Careers 4.0
Patient service representative job in Syosset, NY
FlexStaff is seeking a temporary Credentialing Specialist, part time (2 days/week) requiring travel between 2 locations during the week (Garden City & Syosset). Healthcare credentialing experience required.
Pay Rate: $25/hr
Job Description
Assures the credentialing of healthcare providers is conducted in accordance with organizational policies, operational procedures, and applicable governmental and regulatory agency regulations and standards. Performs activities associated with verification, tracking inquiries, and follow-up on problems which may delay completion of the file.
Responsibilities
• Obtains source verification of credentials in accordance with prevailing policies and procedures.
• Tracks responses and follows-up on items not received within established cycle periods.
• Reviews completed files with management in accordance with established schedules.
• Maintains credential records.
• Produces management reports regarding operations performance and/or provider credentialing status for internal management and external providers using the health system's verification services.
•Adheres to operating policies and procedures including delivery of completed work and use of resources.
•Initiates correspondence to providers, users, health plans and others as necessary to obtain requisite credentialing information.
• Informs management regarding the status of departmental operations and provider credentialing issues of concern.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Qualifications
• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.
$25 hourly 3d ago
Commercial Insurance Specialist
Colonial Surety Company
Patient service representative job in Woodcliff Lake, NJ
We are seeking a motivated and knowledgeable Commercial Insurance Specialist to join our business insurance team. This role is responsible for advising commercial clients on insurance products, quoting and binding policies, servicing accounts, and ensuring customer satisfaction. The ideal candidate has a strong understanding of P&C insurance products and thrives in a fast-paced, client-focused environment.
Key Responsibilities:
Develop and maintain relationships with commercial clients, ensuring their property and casualty insurance questions are answered.
Provide quotes, online policy insurance policies, and process endorsements, renewals, and cancellations.
Respond to client inquiries and follow up to ensure excellent customer service and retention.
Stay current on products, underwriting guidelines, and regulatory requirements.
Maintain accurate records in the CRM and agency management systems.
Requirements:
2+ years of experience in commercial property and casualty insurance preferred.
Active P&C insurance license is a bonus
Strong phone skills
Familiarity with small and mid-size business insurance products and rating tools.
Strong communication and customer service skills.
Ability to multitask, manage priorities, and meet deadlines.
Ability to commute daily to our Woodcliff Lake, NJ office is required. This is an in-office position, Monday through Friday, from 8:30 AM to 5:30 PM. Business attire and a clean-shaven appearance are required each day.
Preferred Qualifications:
Experience working in an independent agency or with a direct writer.
Bilingual abilities are a plus.
Bachelor's degree or equivalent professional experience.
$30k-40k yearly est. 1d ago
Online Customer Service Representative
London Jewelers 3.5
Patient service representative job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer servicerepresentative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
$25 hourly 19h ago
PATIENT CARE COORDINATOR
Hess Spine and Orthopedics LLC 4.9
Patient service representative job in Clifton, NJ
Benefits:
Company parties
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Job description
Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENT CARE COORDINATOR MUST speak fluent English and Spanish.
Duties
Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day.
Provide education and support to patients and their families regarding the provider's treatment recommendations.
Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality.
Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging.
Document all interactions and updates in the patient's medical records accurately.
Skills
Strong knowledge of clinic operations and medical practices.
Solid understanding of human anatomy to effectively assess patient needs.
Excellent communication skills for interacting with patients, families, and healthcare teams.
Ability to manage multiple cases simultaneously while maintaining attention to detail.
Knowledge of orthopedic practices is a plus.
Speak fluent Spanish and English
This role requires a compassionate individual who is dedicated to patient care and satisfaction.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Medical Specialty:
Orthopedics
Surgery
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to Commute:
Clifton, NJ 07011 (Required)
Ability to Relocate:
Clifton, NJ 07011: Relocate before starting work (Required)
Work Location: In person
$23-26 hourly 29d ago
HH Plus Care Coordinator
Choice of New Rochelle In 3.4
Patient service representative job in New Rochelle, NY
Job Description
Title: Health Home Plus Client Care Coordinator
Reports To: Client Care Supervisor
FLSA: Non-Exempt
Status: Full-time
Supervisory Responsibility: Not Applicable
About CHOICE:
CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need.
Essential Functions of the Role:
The Intensive Case Managers operate within a multidisciplinary unit and include Client Care Coordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, care coordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions.
The role of the Intensive Care Manager includes, but is not limited to the following tasks:
Position Responsibilities:
Providing a timely outreach to new referrals
Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs.
Completing members needs assessment to determine appropriate services and inform the care plan.
Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment.
Providing monitoring and reviewing of cases through planned outreach, incoming contacts, care coordination and utilizing rounds, weekly reports, and individual supervision.
Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases.
Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues.
Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence.
Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts.
Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs.
Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts.
Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system.
Provide case closure/discharge at the time of completion.
Follow all workflows meeting regulatory and accreditation requirements.
Maintain a consistent caseload within parameters as defined by clinical leadership. Communicate as needed with clinical supervisor to address caseload balancing.
Position Requirements:
Education: 1. A bachelor's degree in one of the fields listed below; or 2. A NYS teacher's certificate for which a bachelor's degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor's degree; or 4. A Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC).
Qualifying education: includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or another human services field.
AND
Experience Two years of experience: 1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or 2. In linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing, and financial services). A master's degree in one of the listed education fields may be substituted for one year of Experience.
Licenses: Current valid and unrestricted Driver License.
Salary Range: $42,500 - $47,000
$42.5k-47k yearly 14d ago
Patient Services Coordinator
Reproductive Medicine Assoc of Ny, LLP 3.8
Patient service representative job in Mount Kisco, NY
Job Description
Enjoy what you do while contributing to a company that makes a difference in people's lives. RMA of New York, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a PatientServices Coordinator to join our RMA of New York team in Mount Kisco, New York. The schedule is working Full-Time Monday through Friday, daytime hours. There is a weekend and holiday rotation as needed. The pay range for this position is $18.00 to $19.50 per hour.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the PatientServices Coordinator is responsible for:
Interacting with patients; practicing effective, courteous communication
Working the front desk
Answering telephone and scheduling appointments
Preparing charts; consistently ensuring appropriate forms are used
Collecting patient payments due at the time of service; verifying accurate insurance information
Good judgement and takes initiative.
Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
Passionate about providing excellent patient care.
Ability to work independently and as part of the team.
What You'll Bring:
The skills and education we need are:
A successful candidate must possess a High School Degree, Associates or bachelor's preferred.
Strong verbal and reading skills.
Basic familiarity with computers and office devices.
Familiarity with computer applications (Microsoft Suite).
Medical office experience is a plus, interest in the field of reproductive medicine a must.
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
At RMA of New York, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
$18-19.5 hourly 7d ago
Scheduling Specialist
Hudson Regional Hospital
Patient service representative job in Secaucus, NJ
Job Description
* Serves as a liaison between doctor's offices, the hospital, and patients.
* Schedules appointments for various hospital departments and physician office visits.
* The scheduler receives routine functional guidance from the supervisor/manager of Patient Access concerning
resources to make appropriate patient referrals.
* Manual dexterity is required as is the ability to concentrate on detail in the midst of other activity.
* The scheduler will follow very specific protocols in scheduling and the collection of financial information.
* The scheduler assures that all patients have all information they need so that they will arrive on time and
prepared for their procedures and the hospital has all the information required to properly bill or services.
* Receives requests to schedule patients from referrals and schedules patients accordingly.
* Maintains open communication with other departments regarding scheduling changes.
* Properly verifies and obtain prior-authorization when needed.
* Follows up on any requests and/or messages left on work phone immediately.
* Coordinates transportation needs for patients appointments.
EDUCATION + EXPERIENCE REQUIREMENTS:
High school Diploma required. College Degree preferred.
2 or more years experience in hospital registration/patient access is desired.
2 or more years of hospital setting experience in scheduling is required.
Must have type speed of at least 45 WPM and basic experience with main frame computers, calculators,
copiers, FAX machines, and multi-line phone systems required
Knowledge of medical terminology
Must be through and able to follow detailed instructions
Must have excellent customer service skills
Ability to work with speed and accuracy while multi-tasking is required
$38k-64k yearly est. 29d ago
Patient Care Representative
Empress EMS
Patient service representative job in Tarrytown, NY
Job Title: Patient Care Representative - Valhalla, New York (Westchester Medical Center) Pay Grade: 07Exempt (Y/N): No Reports To: Patient Care Supervisor Date Revised: 9/14/2023
Hourly Wage: $18.00 an hour
is based in the Westchester Medical Center, Valhalla NY)
Summary:
Providing both emergency and non-emergency scheduling of patient transportation. At the direction of the Patient Care Supervisor, the Patient Care Representative will perform and/or assist with scheduling patient care transportation in both the pre-hospital and post hospital setting inclusive of inter-facility transportation for both private patient transportation from the community as well as contracted medical facilities.
Main Duties and Responsibilities:
Maintains courteous and cooperative working relationships with all levels of management and employees, physicians, patients/parents, guarantors, third-party representatives and the general public.
Coordinate ambulance transportation for contracted medical facilities, private patients and insurance companies
Field all incoming telephonic transport requests in a timely and profession manner, ensuring accurate demographics, billing information and authorizations has been obtained
Field any incoming complaints on common operations and missing items. Generate an incident report and forward to appropriate supervisor.
Provides accurate summary of personal productivity to Supervisor on a daily/weekly/monthly basis.
Minimum Qualifications:
High School diploma or equivalent required.
One year patient care experience and or general customer service.
Familiarity with health insurance verifications, authorizations and medical terminology preferred.
Documentation skills.
Work Environment:
Work is performed under basically normal working conditions, as in a standard office environment.
Physical Requirements:
High level of sitting/working at desk.
Light physical effort (lift/carry up to 10 lbs.).
$18 hourly 11d ago
Patient Representative
Miravistarehab
Patient service representative job in Harrison, NY
State of Location:
New York Our PatientRepresentatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
PatientRepresentative - Part-time
Harrison, NY
Ivy Rehab Network
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
1+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
$31k-38k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator/ Engager
Lucid Hearing 3.8
Patient service representative job in Secaucus, NJ
Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club:
Sam's Club in Secaucus, NJ
Hours:
Full time/ Tuesday-Saturday 9am-6pm
Pay:
$18+/hr
What you will be doing:
•
Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
$18 hourly 13h ago
Front Desk Coordinator Day Spa
Blue Water Spa, Inc. 4.0
Patient service representative job in Oyster Bay, NY
Job DescriptionBenefits:
Competitive salary
Employee discounts
Flexible schedule
Paid time off
Are you an experienced professional in the spa industry, seeking a leadership role in a tranquil and luxurious environment? Blue Water Spa is now hiring an Assistant Manager to join our dynamic team!
Responsibilities:
Oversee day-to-day operations and ensuring a seamless guest experience.
Coordinate and schedule appointments, optimizing therapist utilization and minimizing wait times.
Assist with inventory management, product ordering, and ensuring availability of supplies and equipment.
Handle guest inquiries, concerns, and complaints, providing exceptional customer service at all times.
Collaborate with the Spa Manager in developing marketing initiatives and implementing promotional strategies.
Requirements:
Experience in the spa industry, preferably in a supervisory or assistant management role.
Strong leadership skills with the ability to motivate and mentor spa staff.
Excellent organizational and time management abilities to ensure efficient operations.
Exceptional customer service skills and the ability to handle guest inquiries and resolve issues.
Knowledge of spa treatments, products, and industry trends.
Must be available to work weekends and some evenings
Proficiency in computer systems and spa management software.
Benefits:
Competitive salary
Monthly Bonus
Paid Time Off
Life Insurance
A fun and inviting work environment focused on well-being and relaxation.
Discounted spa treatments and retail products for employees.
Ongoing training and professional development opportunities.
Opportunity to contribute to the growth and success of a premier day spa.
Join our team and be part of an exceptional spa experience where tranquility meets professionalism. We look forward to welcoming you to the Blue Water Spa family!
$33k-39k yearly est. 17d ago
Front Desk/Patient Services Coordinator
IVI RMA North America
Patient service representative job in Ridgefield, NJ
Job Description
IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role in our Basking Ridge, NJ location. The Front Desk/PatientServices Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday-Friday from 5:30am-1:30pm with one weekend a month and one holiday a year.
The PatientServices Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients.
Essential Functions and Accountabilities:
Welcomes and greets all patients and visitors.
Comforts patients by anticipating their anxieties and answering their questions.
Follows provider appointment templates and guides patients through their visit.
Assesses schedule conflicts and problems with recommendations for solutions.
Collects payments as required; works with Finance to ensure all insurance information is entered and up to date.
Works closely with patient's care team to coordinate total patient care.
Processes medical records requests.
Handles administrative tasks such as filing, sorting faxes, and answering phones.
Schedules and confirms appointments.
Works with other departments to ensure the office is in excellent condition.
Supports office by ordering supplies and maintaining the front desk and waiting room areas.
Academic Training:
High School Diploma or equivalent (GED) -
required
Associate's degree -
a plus
Area:
Administrative Management or other related field
Position Requirements/Experience:
1+ years practical experience working in a similar position
Experience in a patient-facing role - preferred
Experience working in medical/healthcare industry
2+ years practical experience working in a customer service setting
Technical Skills:
Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred.
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment)
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & ***********************
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
Monday-Friday from 5:30am-1:30pm with one weekend a month and one holiday a year
$32k-44k yearly est. 7d ago
Patient Services Coordinator
Us Fertility
Patient service representative job in Mount Kisco, NY
Enjoy what you do while contributing to a company that makes a difference in people's lives. RMA of New York, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a PatientServices Coordinator to join our RMA of New York team in Mount Kisco, New York. The schedule is working Full-Time Monday through Friday, daytime hours. There is a weekend and holiday rotation as needed. The pay range for this position is $18.00 to $19.50 per hour.
How You'll Contribute:
We always do whatever it takes, even if it isn't specifically our “job.” In general, the PatientServices Coordinator is responsible for:
Interacting with patients; practicing effective, courteous communication
Working the front desk
Answering telephone and scheduling appointments
Preparing charts; consistently ensuring appropriate forms are used
Collecting patient payments due at the time of service; verifying accurate insurance information
Good judgement and takes initiative.
Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
Passionate about providing excellent patient care.
Ability to work independently and as part of the team.
What You'll Bring:
The skills and education we need are:
A successful candidate must possess a High School Degree, Associates or bachelor's preferred.
Strong verbal and reading skills.
Basic familiarity with computers and office devices.
Familiarity with computer applications (Microsoft Suite).
Medical office experience is a plus, interest in the field of reproductive medicine a must.
More important than the best skills, however, is the right person.â¯Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
At RMA of New York, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
$18-19.5 hourly 5d ago
Scheduling Specialist
Hudson Regional Hospital
Patient service representative job in Secaucus, NJ
* Serves as a liaison between doctor's offices, the hospital, and patients.
* Schedules appointments for various hospital departments and physician office visits.
* The scheduler receives routine functional guidance from the supervisor/manager of Patient Access concerning
resources to make appropriate patient referrals.
* Manual dexterity is required as is the ability to concentrate on detail in the midst of other activity.
* The scheduler will follow very specific protocols in scheduling and the collection of financial information.
* The scheduler assures that all patients have all information they need so that they will arrive on time and
prepared for their procedures and the hospital has all the information required to properly bill or services.
* Receives requests to schedule patients from referrals and schedules patients accordingly.
* Maintains open communication with other departments regarding scheduling changes.
* Properly verifies and obtain prior-authorization when needed.
* Follows up on any requests and/or messages left on work phone immediately.
* Coordinates transportation needs for patients appointments.
EDUCATION + EXPERIENCE REQUIREMENTS:
High school Diploma required. College Degree preferred.
2 or more years experience in hospital registration/patient access is desired.
2 or more years of hospital setting experience in scheduling is required.
Must have type speed of at least 45 WPM and basic experience with main frame computers, calculators,
copiers, FAX machines, and multi-line phone systems required
Knowledge of medical terminology
Must be through and able to follow detailed instructions
Must have excellent customer service skills
Ability to work with speed and accuracy while multi-tasking is required
$38k-64k yearly est. Auto-Apply 60d+ ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Greenburgh, NY?
The average patient service representative in Greenburgh, NY earns between $30,000 and $43,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Greenburgh, NY
$36,000
What are the biggest employers of Patient Service Representatives in Greenburgh, NY?
The biggest employers of Patient Service Representatives in Greenburgh, NY are: