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  • Associate Patient Care Coordinator

    Optum 4.4company rating

    Patient service representative job in Smithtown, NY

    Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. Smithtown Primary Care, part of Optum, has an immediate opening for a friendly, patient focused and detail-oriented Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: This position follows a 37.5-hour work week, Monday through Saturday. Monday - Friday: 8:30 AM to 5:00 PM Saturday: 8:30 AM to 12:30 PM You will have one weekday off, which will be determined by the hiring manager upon hire Location: 50 Route 11 Suite 208, Smithtown, New York 11787 Primary Responsibilities: Greet patients and conduct check-in / check-out process: Collect or verify demographic information, including key demographic fields Load or update insurance information as needed Verify eligibility and authorization and flag appointment accordingly Scan insurance card(s) Collect co-payments and outstanding balances Post payments received in practice management system and provide system-generated receipts Ability to float to other practices if needed Schedule appointments using approved scheduling guidelines Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care Monitor administrative tasks in the EHR and respond timely Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to Optum cash control procedures Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner always and maintaining patient confidentiality Ability to be cross trained as a medical assistant (limited clinical interaction) Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of computer proficiency experience in Microsoft Office 1+ years of customer service or healthcare related experience Ability to work a 37.5-hour work week, Monday through Saturday Monday-Friday: 8:30 AM to 5:00 PM Saturday: 8:30 AM to 12:30 PM Ability to be cross trained as a medical assistant Preferred Qualifications: 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records Experience working with an electronic health record (EPIC) Knowledge of medical terminology Soft Skills: Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED
    $16-27.7 hourly Auto-Apply 1d ago
  • Patient Access Representative

    Medasource 4.2company rating

    Patient service representative job in White Plains, NY

    Schedule: Full-time Pay Rate: $25/hr Openings: 3-5 Background Requirements: Must pass BRC + drug screen Systems: Epic preferred We are looking for 3-5 Patient Access Representatives to support front-end hospital operations in White Plains and the Bronx. These individuals will assist patients with registration, scheduling, insurance verification, and general customer service within a hospital setting. The ideal candidate has strong communication skills, experience working in a healthcare environment, and familiarity with Epic. Responsibilities: Greet, register, and assist patients during check-in and check-out. Verify insurance eligibility, demographics, and benefits. Enter and update patient information accurately in Epic. Assist with scheduling appointments, referrals, and procedure orders. Provide exceptional customer service to patients, families, and clinicians. Answer phones, respond to inquiries, and ensure timely patient flow. Follow hospital policies, HIPAA regulations, and departmental workflows. Qualifications: 1-2 years of Patient Access, front desk, medical office, or hospital experience. Experience with Epic strongly preferred. Strong customer service background required. Ability to multitask and remain professional during high-volume periods. Excellent communication and data-entry accuracy. Must be willing to work onsite in White Plains Must pass a background check and drug screen.
    $25 hourly 21h ago
  • Patient Registration Representative

    Pride Health 4.3company rating

    Patient service representative job in Cortlandt, NY

    Job Role: Patient Registrar Shift: Day Pay Rate: $20/hr - $23/hr Duration: 3+ Months Required & Preferred: 1 yr clerical exp (required). Data entry skills of 4500 keystrokes (required). Knowledge of health insurance benefits/requirements, Coding: ICD 9, CPT-4 (preferred). Skills: Demonstrates a basic understanding of CPT-4 and ICD9-CM coding, medical Insurance, referrals, make appts, confirm appts, prior authorization for imaging and medication, insurance verifications Duties: Schedule patient appointments, follow-ups. Verify insurance coverage and benefits before appointments. Register new and returning patients, collecting accurate personal, medical, and insurance information. “Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”
    $20 hourly 21h ago
  • Online Customer Service Representative

    London Jewelers 3.5company rating

    Patient service representative job in Glen Head, NY

    London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $25 hourly 21h ago
  • Medical Receptionist

    AFC Urgent Care-Scarsdale 4.2company rating

    Patient service representative job in Scarsdale, NY

    Job DescriptionAFC Urgent Care - Scarsdale Benefits/Perks Paid time off (For Full - Time Only) Health insurance (For Full - Time Only) Dental insurance (For Full - Time Only) Great small business work environment Flexible scheduling Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
    $34k-39k yearly est. 16d ago
  • Patient Care Coordinator

    AEG 4.6company rating

    Patient service representative job in Hackensack, NJ

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager
    $52k-70k yearly est. 1d ago
  • Customer Service Reps

    North Coast Subaru

    Patient service representative job in Glen Cove, NY

    105 Glen St., Glen Cove, NY 11542 APPOINTMENT SETTER / SALES SUPPORT Business Development Representative $50,000 - $65,000 a Year! Great Benefits & Work / Life Balance! Previous BDC, Customer Service, or Call Center Experience preferred but not required We train for your success! On-Site, Full-Time Position North Coast Subaru is busier than ever and seeking to add outgoing and friendly BDC Representatives to work in our Dealership's Business Development Center to answer potential customer's questions about vehicle prices, availability, etc., and to schedule appointments, for them to meet with our dealership's sales team. Ideal applicants will be well-spoken and courteous to ensure a positive impression is made on our current and potential customers. You do not have to close any sales! North Coast Subaru is a proud member of the family-owned Don Lia Auto Group! We value our employees and invest in their success! Apply online today! We offer: $50,000 - $65,000 a year Hourly + Commission & Bonuses! Hourly PLUS Commission! Bonus Incentives! Paid Training Medical, Dental & Vision Insurance 401(k) Retirement Plan Paid Vacation & Sick Time Employee Discounts on Products & Services & Vehicle Purchase Plans Clearly Defined Career Path for Advancement Responsibilities - BDC Sales Representative: ONSITE POSITION Attend product and sales training Answer internet and telephone inquiries from potential customers primarily seeking information about vehicle availability and pricing Your primary goal is to schedule several appointments per day for potential customers to visit our dealership so we can sell them a vehicle Be enthusiastic and create excitement about our products Establish personal income goals consistent with dealership standards of productivity and devise a strategy to meet those goals Qualifications - BDC Sales Representative: Automotive BDC or Sales experience is a plus! Customer service, and telephone/call center experience is a plus Must be comfortable speaking on the phone and handling high call volume An energetic and outgoing 'people person' who is motivated to succeed Energetic and thrives in a fast-paced team environment High school diploma or equivalent Valid driver's license Good customer service, communication, and computer skills Please upload your resume. Completing the online assessment will grant you priority consideration! Applicants must pass pre-employment screening We are a Drug-free Workplace We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. RequiredPreferredJob Industries Customer Service
    $50k-65k yearly 17d ago
  • Medical Call Service Sales Representative

    Hess Spine and Orthopedics LLC 4.9company rating

    Patient service representative job in Rochelle Park, NJ

    Job DescriptionBenefits: 401(k) Company parties Competitive salary Free food & snacks Health insurance Paid time off Job Title: Call Service Sales Representative Location: On-Site Rochelle Park, NJ Practice: Hess Spine and Orthopedics About Us: Hess Spine and Orthopedics is a leading medical practice specializing in advanced spine and extremity surgery. Our expert team is committed to providing top-tier care and life-changing outcomes for our patients. We are expanding our team and looking for a driven, personable, and persuasive Call Service Sales Representative to join our Rochelle Park, NJ headquarters. Position Summary: We are seeking a highly motivated individual to manage incoming and outgoing patient lead calls. The ideal candidate will be skilled at building rapport over the phone, understanding patient needs, and successfully scheduling consultations with our medical team. You will play a vital role in helping prospective patients take the next step toward expert care and recovery. Key Responsibilities: Handle inbound calls from potential patients and respond to inquiries about our services. Proactively make outbound calls to warm leads who have expressed interest in treatment. Effectively communicate the benefits of seeing our doctors and schedule appointments. Maintain detailed records of all interactions and follow-ups in our CRM system. Collaborate with the marketing and clinical teams to ensure a smooth transition from lead to patient. Requirements: Minimum 1 year of experience in medical sales. Minimum 1 year of experience in medical customer service. Strong communication and persuasion skills. Ability to manage a high volume of calls professionally and efficiently. Empathy and understanding when interacting with patients in pain or distress. Comfortable working full-time on-site in our Rochelle Park, NJ office. Compensation & Benefits: Base salary plus a very generous and competitive commission structure. Health insurance. 1 week Paid Time Off (PTO) annually. Growth opportunities within a fast-growing and innovative medical practice. Join Us: If you are passionate about healthcare, skilled in sales and service, and want to make a real difference in patients lives, we would love to hear from you. Apply today and become part of the Hess Spine and Orthopedics team.
    $32k-37k yearly est. 24d ago
  • Patient Care Coordinator

    Satori Digital

    Patient service representative job in Greenwich, CT

    Job Description We're seeking a compassionate and detail-oriented Patient Care Coordinator to support a high-end dermatology practice focused on medical, cosmetic, and surgical skin care. This front-facing role is perfect for someone who thrives in a fast-paced environment, enjoys patient interaction, and can manage multiple administrative tasks with professionalism and poise. Key Responsibilities Greet patients warmly, manage check-in/check-out procedures, and ensure a smooth flow through the practice Schedule, confirm, and manage appointments across multiple providers and services Answer phones, respond to inquiries, and provide accurate information about treatments and policies Verify insurance, process payments, and assist with pre-authorizations or billing questions Maintain accurate patient records and ensure compliance with HIPAA guidelines Coordinate pre- and post-procedure instructions with clinical staff Serve as a liaison between patients, providers, and medical assistants to optimize the patient experience Support the administrative team with additional duties as needed (supply tracking, inventory, data entry) Qualifications 1+ year of experience in a medical office or dermatology setting preferred Strong interpersonal and communication skills, both verbal and written Comfortable with EMR systems (e.g., Modernizing Medicine, Nextech, or similar) Ability to multitask, prioritize, and work under pressure with grace Polished, professional demeanor - hospitality or concierge experience is a plus High school diploma required; associate's or bachelor's degree preferred Compensation & Benefits Competitive hourly rate ($23-$25/hr based on experience) Health benefits and paid time off Career development in a boutique, high-touch dermatology environment Exposure to both medical and aesthetic procedures Powered by JazzHR Ki4fB5TR4T
    $23-25 hourly 3d ago
  • Patient Services Coordinator II

    Reproductive Medicine Assoc of Ny, LLP 3.8company rating

    Patient service representative job in Mount Kisco, NY

    Job Description Due to our phenomenal growth and expansion, Reproductive Medicine Associates of New York, one of the country's top fertility centers, is looking for a Patient Services Coordinator II to join our Mount Kisco/White Plains offices. Responsibilities include but are not limited to: Interacting with patients; practicing effective, courteous communication Working the front desk Scheduling patient appointments and in-office procedures Managing the physician's schedules and preparing letters and reports and handling special projects as assigned Handle all letters for patients and assist with patient requests related to their treatment at our practice Act as the key liaison with the MD, clinical, and other staff members to ensure all administrative functions are completed Attributes that are ideal in this role include: Good judgement and takes initiative. Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition. Passionate about providing excellent patient care. Ability to work independently and as part of the team. Qualifications: A successful candidate must possess a bachelor's degree or higher. Medical office experience is a plus; related job experience is required Interest in the field of reproductive medicine is a must. Excellent organizational and interpersonal skills are required Strong verbal and written communication skills are a must Familiarity with computer applications (Microsoft Suite) is required and with Nextgen is a plus. Job Type: Full-time Schedule: This full-time (40 hours a week) day shift position that will float between the Mount Kisco and White Plains New York practice. It requires a Saturday only and holiday rotation at our Mount Kisco location. When working on Saturday and/or holiday the hours are 7:00AM to 11:30AM. Starting Pay: $20.00-$22.00 per hour What We Offer: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match
    $20-22 hourly 6d ago
  • Medicare Part B DME Biller - Assisted Living Experience Required

    Medwiz Pharmacy

    Patient service representative job in Bardonia, NY

    The Medicare Part B DME Biller with experience in Assisted Living is responsible for accurately and efficiently processing billing and claims for Durable Medical Equipment (DME) provided to Medicare Part B beneficiaries residing in assisted living facilities. This role requires a strong understanding of Medicare guidelines, specific considerations for billing in an assisted living environment, ensuring proper documentation, submitting claims, following up on payments, and resolving billing discrepancies. Responsibilities: Prepare and submit accurate DME claims to Medicare Part B for residents of assisted living facilities. Verify patient eligibility and insurance coverage, with specific attention to assisted living resident status. Ensure all necessary documentation is in place for billing, including any specific requirements for assisted living. Understand and apply Medicare Part B billing regulations and guidelines, as they pertain to DME in assisted living settings. Follow up on submitted claims and resolve any denials or issues, particularly those common in assisted living. Communicate effectively with assisted living facility staff, residents, and their families regarding billing inquiries. Maintain accurate billing records and documentation specific to assisted living residents. Stay updated on changes in Medicare Part B policies and procedures related to DME billing in assisted living. Identify and resolve billing errors and discrepancies, taking into account the unique aspects of assisted living billing. Generate billing reports as needed, potentially segmented by assisted living facility. Requirements Qualifications: High school diploma or equivalent; Associate's degree in a related field preferred. Proven experience (minimum of X years) in DME billing, specifically with Medicare Part B, AND demonstrated experience working with assisted living facilities. Strong understanding of Medicare Part B regulations and guidelines for DME, with specific knowledge of their application in assisted living. Experience with medical billing software and electronic health records (EHR) systems. Excellent attention to detail and accuracy. Strong organizational and time-management1 skills. Effective communication and interpersonal skills, with the ability to interact professionally with2 assisted living staff and residents. Knowledge of medical terminology and coding (e.g., HCPCS codes).
    $33k-42k yearly est. 60d+ ago
  • Patient Access Representative, Lead Registrar, Bed Management (Evenings 3p-11p))

    Stonybrooku

    Patient service representative job in Stony Brook, NY

    At Stony Brook Medicine, our Patient Access Representatives are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in areas of Registration, Financial Screening and Verification, and patient throughput. Qualified candidates will demonstrate excellent communication skills, interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence. The Patient Access Lead Registrar assigned to Bed Management is a key member of the Patient Access Services team, responsible for inpatient throughput ensuring that all patients are assigned to the appropriate level of care. Works closely with Bed Coordinators and Administrators in a multi-disciplinary centralized throughput model. Responsible for Pre-Registrations, Registration, and Pre-Arrivals ensuring the accuracy of information. Responsible for ensuring inter and intra-facility transfers are registered timely and appropriately in accordance to prescribed workflows. Responsible for completing inpatient registration and securing regulatory documents/signatures. Responsible for coordination between physicians, patient units and morgue personnel to ensure Database Applications Vital Events (DAVE) workflows are completed for timely decedent release. Bed Management Patient Access Lead Registrar's duties include, but are not limited to: Serves as the registration super-user and shift lead in Bed Management, supporting Patient Access staff and multi-disciplinary colleagues in matters of registration protocols and process flows. Works to expedite registration functions according to priorities. Assists a supervisor with “on the job training” as appropriate. Assists a supervisor with monitoring staff's registration, eligibility verification, and efficiency. Assists a supervisor in re-assigning staff in response to census needs and changing priorities. Appropriately relays issues identified as needing higher level intervention to supervisory attention. Works in collaboration with supervisors and leads in shift endorsements and leadership shift coverage. Coordinates and supports activities to ensure excellence in throughput for inpatient and observation; including same day admits, urgent, emergency and transfers in collaboration with a multidisciplinary team in the CTO Office. Responsible for updates to medical service appropriateness by patient type. Screens and takes reservations for direct admissions and coordinates with the multidisciplinary team to assign appropriate level of care. Works closely with Bed Coordinators and ADNs (nursing staff). Responsible to provide hospital wide requestors with real time bed status, patient information, and room availability. Completing pre-arrival, pre-registrations and registrations using various computer system resources for all Inter and Intra-facility transfers in accordance with prescribed workflows. Supports Financial Clearance by verifying and documenting appropriate insurance coverage. Send appropriate admission notification faxes to the insurance companies. Enter death certificate data electronically or on paper and ensure timely physician certification. Support completion of MRN and encounter combines and building physician using the HNA Combine Tool. Complete patient registration, including demographic and regulatory information, confirming insurance eligibility / verification. Qualifications: Required: Associate's Degree with two years of working experience in the healthcare industry. In lieu of degree, four years of demonstrated excellence working in hospital, public health, or facility-based healthcaresetting. Ability to work independently in a multidisciplinary team structure. The selected candidate will be required to work some holidays. Pass days are variable and weekend availability is required. Essential position: This function/position has been designated as “essential.” This means that when the hospital is faced with an institutional emergency (staff shortages, increased census, inclement weather, and/or other emergencies), employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Preferred: Previous experience as a Patient Access Representative at a Medical Center is strongly preferred. Hospital Bed Management experience, and/or Billing, Registration experience. Familiarity with Medical insurance benefits, demonstrated through experience with EMR computerized registration / Financial / IT systems. Knowledge of medical terminology. Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. ______________________________________________________________________________________________________________________________________ Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions maybe subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. This function/position maybe designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services* Complete electronic reference check with a minimum of three (3) professional references. Successfully complete a 4 panel drug screen* Meet Regulatory Requirements for pre employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. *The hiring department will be responsible for any fee incurred for examination. _____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the University Office of Equity and Access at *************. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally. Anticipated Pay Range: The salary range (or hiring range) for this position is $55,642 - $67,828 / year. The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Some positions offer annual supplemental pay such as: Location pay for UUP, CSEA & PEF full-time positions ($3,400) Night shift differential ($000), evening shift differential ($6,000) Inconvenience pay/supplemental shift differential ($575) Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line. Job Number: 2502153Official Job Title: TH Instructional Support AssociateJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Patient AccessSchedule: Full-time Shift :Evening Shift Shift Hours: 3p-11p Pass Days: VariablePosting Start Date: Dec 1, 2025Posting End Date: Jan 1, 2026, 4:59:00 AMSalary:$55,642 - $67,828 / year Salary Grade:SL1SBU Area:Stony Brook University Hospital
    $55.6k-67.8k yearly Auto-Apply 1d ago
  • Patient Access Representative, Lead Registrar, Bed Management (Evenings 3p-11p))

    Sbhu

    Patient service representative job in Stony Brook, NY

    At Stony Brook Medicine, our Patient Access Representatives are responsible for completing varied, diverse and specialized duties to support the Revenue Cycle, Compliance and Patient Experience by accurately and efficiently completing tasks in areas of Registration, Financial Screening and Verification, and patient throughput. Qualified candidates will demonstrate excellent communication skills, interpersonal skills, knowledge and understanding of patient care and effectively respond to changing patient needs by making decisions based on ethical principles and adhering to our high standard of excellence. The Patient Access Lead Registrar assigned to Bed Management is a key member of the Patient Access Services team, responsible for inpatient throughput ensuring that all patients are assigned to the appropriate level of care. Works closely with Bed Coordinators and Administrators in a multi-disciplinary centralized throughput model. Responsible for Pre-Registrations, Registration, and Pre-Arrivals ensuring the accuracy of information. Responsible for ensuring inter and intra-facility transfers are registered timely and appropriately in accordance to prescribed workflows. Responsible for completing inpatient registration and securing regulatory documents/signatures. Responsible for coordination between physicians, patient units and morgue personnel to ensure Database Applications Vital Events (DAVE) workflows are completed for timely decedent release. Bed Management Patient Access Lead Registrar's duties include, but are not limited to: Serves as the registration super-user and shift lead in Bed Management, supporting Patient Access staff and multi-disciplinary colleagues in matters of registration protocols and process flows. Works to expedite registration functions according to priorities. Assists a supervisor with “on the job training” as appropriate. Assists a supervisor with monitoring staff's registration, eligibility verification, and efficiency. Assists a supervisor in re-assigning staff in response to census needs and changing priorities. Appropriately relays issues identified as needing higher level intervention to supervisory attention. Works in collaboration with supervisors and leads in shift endorsements and leadership shift coverage. Coordinates and supports activities to ensure excellence in throughput for inpatient and observation; including same day admits, urgent, emergency and transfers in collaboration with a multidisciplinary team in the CTO Office. Responsible for updates to medical service appropriateness by patient type. Screens and takes reservations for direct admissions and coordinates with the multidisciplinary team to assign appropriate level of care. Works closely with Bed Coordinators and ADNs (nursing staff). Responsible to provide hospital wide requestors with real time bed status, patient information, and room availability. Completing pre-arrival, pre-registrations and registrations using various computer system resources for all Inter and Intra-facility transfers in accordance with prescribed workflows. Supports Financial Clearance by verifying and documenting appropriate insurance coverage. Send appropriate admission notification faxes to the insurance companies. Enter death certificate data electronically or on paper and ensure timely physician certification. Support completion of MRN and encounter combines and building physician using the HNA Combine Tool. Complete patient registration, including demographic and regulatory information, confirming insurance eligibility / verification. Qualifications: Required: Associate's Degree with two years of working experience in the healthcare industry. In lieu of degree, four years of demonstrated excellence working in hospital, public health, or facility-based healthcaresetting. Ability to work independently in a multidisciplinary team structure. The selected candidate will be required to work some holidays. Pass days are variable and weekend availability is required. Essential position: This function/position has been designated as “essential.” This means that when the hospital is faced with an institutional emergency (staff shortages, increased census, inclement weather, and/or other emergencies), employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Preferred: Previous experience as a Patient Access Representative at a Medical Center is strongly preferred. Hospital Bed Management experience, and/or Billing, Registration experience. Familiarity with Medical insurance benefits, demonstrated through experience with EMR computerized registration / Financial / IT systems. Knowledge of medical terminology. Special Notes: Resume/CV should be included with the online application. Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date. ______________________________________________________________________________________________________________________________________ Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. All Hospital positions maybe subject to changes in pass days and shifts as necessary. This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. This function/position maybe designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities. Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services* Complete electronic reference check with a minimum of three (3) professional references. Successfully complete a 4 panel drug screen* Meet Regulatory Requirements for pre employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer. *The hiring department will be responsible for any fee incurred for examination. _____________________________________________________________________________________________________________________________________ Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the University Office of Equity and Access at *************. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally. Anticipated Pay Range: The salary range (or hiring range) for this position is $55,642 - $67,828 / year. The above salary range represents SBUH's good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate's validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired. Some positions offer annual supplemental pay such as: Location pay for UUP, CSEA & PEF full-time positions ($3,400) Night shift differential ($000), evening shift differential ($6,000) Inconvenience pay/supplemental shift differential ($575) Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line. Job Number: 2502153Official Job Title: TH Instructional Support AssociateJob Field: Administrative & Professional (non-Clinical) Primary Location: US-NY-Stony BrookDepartment/Hiring Area: Patient AccessSchedule: Full-time Shift :Evening Shift Shift Hours: 3p-11p Pass Days: VariablePosting Start Date: Dec 1, 2025Posting End Date: Jan 1, 2026, 4:59:00 AMSalary:$55,642 - $67,828 / year Salary Grade:SL1SBU Area:Stony Brook University Hospital
    $55.6k-67.8k yearly Auto-Apply 38m ago
  • Patient Services Coordinator, LPN/LVN

    Centerwell

    Patient service representative job in Hauppauge, NY

    Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $54,500 - $73,600 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $54.5k-73.6k yearly Auto-Apply 28d ago
  • Patient Services Specialist

    Island Peer Review Corp 3.3company rating

    Patient service representative job in Jericho, NY

    Under the supervision of the Assistant Director for your region support area, the Patient Services Specialist will be responsible for evaluating and resolving patient grievances and providing conflict management techniques to dialysis providers in order to avert involuntary discharges and access to care issues. The Patient Services Specialist serves as a first level patient advocate for End-Stage Renal Disease (ESRD) dialysis patients and a resource for all outpatient dialysis providers on any ESRD patient questions or concerns. The Patient Services Specialist works with facilities and patients via phone, email, and fax to collect information, evaluate, and work to mitigate challenges between patients and facilities that are not able to be resolved at the facility level. This includes providing advice, technical assistance, and guidance such as conflict resolution, mental health, and socio-economic services and resources. Additionally, the Patient Services Specialist is responsible to document case activity and mail letters and resources to patients who they are working with to resolve a grievance. Duties to include, but not limited to: Evaluating, mediating, and resolving patient grievances for the Network region assigned, while maintaining well-organized and detail-oriented electronic patient charts and case records. Managing incoming calls/inquiries promptly and in a respectful manner, including calls from potentially highly stressed ESRD consumers seeking advocacy services or filing a complaint. Providing consultation, assistance, and educational resources to all clinic managers, social workers, medical directors, and other renal professionals. Escalating complex cases that require intervention or review. Identifying, developing and executing the creation of educational tools, resources and processes to improve the experience of care for patients and providers. Preparing administrative reports as required. QUALIFICATIONS: Strong communication skills (written and verbal) with the ability to effectively communicate with external and internal customers/staff via phone, email or other virtual platforms such as WebEx, Teams. Proficiency with Microsoft office products (Word, Excel, Powerpoint) and a comfort with learning various software and data entry programs. Expertise in GSuite and Microsoft Office products, preferred. Strong interpersonal and advocacy skills with the ability to work professionally and successfully with a diverse population. Strong problem solving, mediation, and organizational skills with the ability to prioritize assignments and meet deadlines. Strong attention to detail with the ability to maintain accurate records and complete data entry and follow up timely. EDUCATION & EXPERIENCE: Master Degree in Social Work or other related degree required. Experience working with case management required. Experience in a healthcare management setting, (3) years' preferred. Experience in the dialysis setting, preferred. Knowledge of state/federal agencies, community resources, preferred. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized salary range for this position is $70,000.00 - $75,000.00. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.
    $70k-75k yearly Auto-Apply 60d+ ago
  • Patient Care Coordinator

    Silfa Dental Aesthetics

    Patient service representative job in Commack, NY

    Job Description Are you ready to be the smiling face that brightens someone's day and helps them achieve the smile of their dreams? Do you thrive in a fast-paced environment where your organizational skills and empathetic nature can truly shine? If so, then Silfa Dental Aesthetics in Commack, NY, is looking for a full-time Patient Care Coordinator to join our family! This is your chance to gain invaluable experience, grow professionally, and make a real impact in the exciting world of cosmetic dentistry. Pay: $23-$28 per hour Benefits: A 401(k) with company match Medical benefits Paid time off (PTO) Training and mentorship opportunities Growth into leadership, marketing, or digital case planning roles Competitive base salary and performance-based bonuses SILFA DENTAL AESTHETICS: OUR MISSION At Silfa Dental Aesthetics, we specialize in implant and cosmetic dentistry. We take pride in providing our patients with exceptional care and outstanding results, all in a warm and welcoming environment. Our practice emphasizes a family-like culture, where every team member is valued. We believe in fostering a positive and supportive atmosphere that allows our staff to grow both personally and professionally. Join us today to help transform smiles and improve lives! YOUR DAY As a Patient Care Coordinator, you'll engage with patients, guiding them through dental treatments and financial options. You'll collaborate with clinical and administrative teams to ensure smooth scheduling for appointments and referrals, while managing insurance verification, billing, and payment processing. Maintaining accurate patient records and ensuring HIPAA compliance is essential. At the end of the day, you'll reconcile transactions and generate reports to verify production and collections. You'll also support digital workflows for cosmetic dentistry, including training on Smile Design and 3D case planning, to ensure a seamless patient experience. REQUIREMENTS 2+ years of experience as a patient care coordinator or front desk role in a dental or surgical practice Strong knowledge of dental insurance and third-party financing Highly organized, coachable, and self-motivated Passion for patient care, storytelling, and creating unforgettable experiences Familiarity with digital dentistry, 3D printing, or Smile Design is a bonus ARE YOU READY TO JOIN OUR AMAZING TEAM? Ready to apply? We've made it incredibly easy! Our initial application for the Patient Care Coordinator position is a quick and simple 3-minute, mobile-friendly process. Apply today and take the first step toward a fulfilling career with Silfa Dental Aesthetics! Job Posted by ApplicantPro
    $23-28 hourly 13d ago
  • Care patient coordinator

    Teema Group

    Patient service representative job in White Plains, NY

    Job Description Now hiring patient care coordinators to come join a wonderful company in White Plains, NY The Provider & Partnership Specialist plays a key role in building strong, trust-based relationships with local healthcare providers and organizations to ensure patients with Treatment-Resistant Depression (TRD) have access to innovative, evidence-based care options. This position focuses on education, collaboration, and co-management, not sales. Success is achieved by providing clinical value, fostering provider partnerships, and improving patient outcomes through seamless coordination and education. This organization is dedicated to advancing access to cutting-edge mental health treatments through education, clinical collaboration, and ethical partnership. The team is mission-driven, patient-centered, and committed to raising the standard of care for individuals living with complex mood disorders. Must have Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance). What you will be doing: Educational Outreach Conduct regular, high-quality outreach through in-person visits, calls, emails, and virtual meetings. Plan and deliver education-focused presentations and "lunch & learn" sessions on TRD, treatment indications, regulatory processes, and collaborative care models. Act as an ambassador of education to psychiatrists, therapists, hospital discharge planners, and primary care providers. Promote awareness and understanding of advanced treatment options through a professional, education-first approach. Territory Planning & Strategy Identify and segment potential referral partners (e.g., hospitals, psychiatric practices, IOPs, therapists) across the assigned region. Develop and execute a comprehensive territory plan using CRM and other digital tools. Regularly review territory performance to optimize outreach and engagement strategies. Relationship & Co-Management Serve as the primary point of contact for partner providers. Ensure a positive, “white-glove” experience for new referral partners. Maintain clear communication between referring clinicians and internal care teams. Establish feedback loops to share appropriate, de-identified patient progress updates. Troubleshoot issues related to patient intake or prior authorization processes. Compliance & Administration Maintain accurate and detailed documentation of all activities within the CRM system. Adhere to all healthcare compliance regulations, including HIPAA, Anti-Kickback Statute (AKS), and Stark Law. Manage administrative tasks efficiently, including expense reporting and field budgeting. What you must have: Clinical Knowledge: Ability to confidently discuss Treatment-Resistant Depression (TRD), Major Depressive Disorder (MDD), and mechanisms of action for approved treatments. Regulatory Expertise: Must become fluent in REMS processes and be able to explain them clearly to provider offices. Insurance Familiarity: Understanding of payer landscapes (Medicare, Medicaid, commercial) and the Prior Authorization process for medical billing codes. Compliance-Driven Mindset: Must operate with a strict adherence to healthcare regulations and ethical standards. Professional Communication: Strong interpersonal skills, capable of engaging diverse clinical audiences. Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance). Must demonstrate the ability to learn clinical content quickly and communicate it effectively. Logistics: Comfortable spending 60% or more time in the field. Must have a reliable vehicle and a valid driver's license with a clean driving record. If you would like to apply email your resume **********************
    $21k-45k yearly est. Easy Apply 26d ago
  • Patient Care Coordinator

    Allmed Staffing Inc.

    Patient service representative job in Bridgeport, CT

    Job Description Professional Type: Administrative Specialty: Patient Services Coordinator I Contract Type: Long-Term (13 weeks) Shift: Day | Monday-Friday | 8:00 AM-5:00 PM | 40 hours/week Rate: $19.00-$23.00/hr Notes Local candidates only - must live within 45 minutes of the clinic. Temp-to-hire opportunity. Position will split time between Bridgeport and Stamford offices. Schedule: Stamford: Monday & Friday Bridgeport: Tuesday, Wednesday & Thursday Locations: Bridgeport: 2660 Main St, Suite 117, Bridgeport, CT 06606 Stamford: 623 Newfield Ave, Stamford, CT 06905 Position Title Patient Services Coordinator - Urology (Bridgeport/Stamford) Role Responsibilities Answer and triage patient calls Schedule appointments Process insurance verifications Scan medical records Check patients in and out Requirements Minimum 1 year of customer service experience in a fast-paced medical office
    $19-23 hourly 21d ago
  • Patient Representative

    Miravistarehab

    Patient service representative job in Harrison, NY

    State of Location: New York Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Patient Representative - Part-time Harrison, NY Ivy Rehab Network Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications: 1+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. Dedication to exceptional patient outcomes and quality of care. We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com
    $31k-38k yearly est. Auto-Apply 60d+ ago
  • Front Desk Coordinator - Part-Time

    The Joint Chiropractic 4.4company rating

    Patient service representative job in Stamford, CT

    Job Description Front Desk Coordinator - Part-Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires flexibility with the potential to work various days, Monday - Saturday, and evenings. Compensation and Benefits Starting pay: $18 - $20 per hour + BONUS Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn. Powered by JazzHR bzmmw4sJZn
    $18-20 hourly 18d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Greenwich, CT?

The average patient service representative in Greenwich, CT earns between $30,000 and $44,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Greenwich, CT

$36,000

What are the biggest employers of Patient Service Representatives in Greenwich, CT?

The biggest employers of Patient Service Representatives in Greenwich, CT are:
  1. Summit Health
  2. Open Door Family Medical Center
  3. Health Alliance
  4. Hartford HealthCare
  5. Anova Care
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