Customer Service Representative
Patient service representative job in Depew, NY
Robert Half Permanent Placement is partnering with a fantastic organization in Depew, NY on their search for a Customer Service professional to join their team. In this role you will be a thorough and dedicated resource supporting both end users and manufacturers. This is an in-office position with a starting wage of $28 - $30 per hour and includes a comprehensive benefits package.
Responsibilities include but not limited to:
Provide product support to distributors, OEMs, and end users, addressing inquiries on all AVOX products
Process and enter customer orders, including electronic data transfers, and manage updates to sales orders
Coordinate with Production Planning, Engineering, Traffic, and other departments to ensure on-time delivery
Expedite requests, overdue orders, and communicate shipment delays to customers when required
Handle customer communications, change orders, price/delivery requests, and ensure all updates reach appropriate departments
Serve as a liaison for technical publications and manage requests for overhaul and component parts manuals
Maintain accurate shipment records, distribute manufacturing specifications, and manage debit/credit memos
Support cross-departmental needs, follow established procedures, and uphold quality, safety, and departmental standards
Skills and requirements:
Some secondary education required: two-year degree in Business Administration or related field preferred.
2-3 years of automated order entry and customer service required; 3-5 years in sales administration/customer service with PC proficiency preferred
Strong verbal and written communication required; preferred knowledge includes basic accounting and familiarity with standard business procedures
Professional, calm, and customer-focused personality with the ability to communicate effectively
Benefits:
Health, Dental, Vision, Life Insurance, Short / Long Term Disability
401K with match
Generous time off including 12 paid holidays
Learning and Advancement Training
Apply today!
Customer Service Representative
Patient service representative job in Buffalo, NY
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Customer Service Representative
Ask your recruiter for details about salary!
*This is an in-office position*
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Customer Service Professionals for our Getzville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You'll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let's talk.
Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!
Qualifications & Skills:
Candidates must have the ability to commute to our Getzville NY location.
Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
An effective communicator who understands the importance of listening and being empathetic
Ability to work and grow in a fast-paced, high-volume call center environment
Willingness to learn new skills and ability to adjust to changes quickly
Open to feedback to support your performance and development
Solid computer and multi-tasking skills
Minimum of high school diploma or equivalent
#geico600
Annual Salary
$19.34 - $29.51
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Auto Customer Service Reps
Patient service representative job in Buffalo, NY
4430 Walden Ave., Lancaster, NY 14086
DIESEL TECHNICIAN / MECHANIC Site Contracting for FleetCompetitive Hourly Rate Between $30 - $35 Based on ExperienceMinimum of 5 Years in Heavy Truck or Equipment Repair Required
Anastasi Trucking Inc. is a trusted site contracting firm serving the WNY area. We pride ourselves on reliable equipment and quality work. We are seeking a skilled Diesel Mechanic to manage the maintenance and repair of our dump truck fleet and assist with heavy equipment.
Compensation & Benefits:
Competitive Hourly Rate between $30 - $35 based on experience.
Health & Life insurance
401(k)
Profit Sharing
Paid Time Off
PPE / Work Uniforms supplied
The Role:
You will be responsible for the preventative maintenance, diagnosis, and repair of our fleet, primarily consisting of Late 1990s Early 2000s Mack Dump Trucks.
Key Responsibilities Diesel Mechanic:
Perform routine maintenance (oil, filters, grease) and safety inspections.
Diagnose and repair diesel engines (Mack E7 knowledge highly valued).
Troubleshoot and repair air brake systems, suspension, and drivetrains.
Hydraulic system repairs on trucks and potentially on-site equipment (excavators/dozers).
Maintain service records for DOT compliance.
Qualifications/Requirements:
Experience: Minimum 5 years in heavy truck or equipment repair.
Knowledge: Strong understanding of mechanical diesel engines and electrical systems.
Tools: Must possess a comprehensive set of hand and air tools.
License: Valid Drivers License required; CDL is highly preferred.
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer
.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Patient Services Representative
Patient service representative job in Jamestown, NY
Evergreen Health
At Evergreen, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community.
The Patient Services Representative provides all reception, clerical, and organizational support to Evergreen Health's primary and specialty care facilities. They will collaborate and support team members to ensure a patient focused approach to care. As part of the Essential Functions for this role, the Patient Services Representative:
Serves as receptionist for the medical practice area, directing clients/patients in the office while handling incoming calls; provides a positive, welcoming, customer service-oriented experience for the patient
Schedules of all new and existing patients while adhering to proper scheduling procedures and protocols
Manages the scheduling of interpretation services for non-English speaking patients for Evergreen's primary care facility; confirms the day prior to appointment.
Checks in/out patients into EMR; verifies all patient demographics, healthcare, and personal information
Captures all necessary referral information when receiving new patient referrals from healthcare providers in the community; identifies co-managed patients
Screens visitors and telephone calls; date stamps incoming medical documentation and paperwork; routes calls to proper designated area within the practice; provides general practice and support in the area
Qualified Candidate will have a high school diploma or GED; must be able to communicate clearly and professionally in writing and verbally, with a strong knowledge of medical terminology (preferred), attention to detail and computer efficiency required; experience with EMR (Electronic Medical Records) systems strongly preferred; excellent typing and editing/proofreading skills required; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential
Job Type: Full-time
Education: HS Diploma or GED
Experience: Computer skills required; EMR systems and knowledge of medical terminology preferred
What Evergreen Health Offers You:
Multiple comprehensive medical health insurance plans for you to choose from
Dental and Vision coverage at no cost to you
Paid Time Off package that equals 4 weeks of time in your first year
403b with a generous company match
Paid parking or monthly metro pass
Professional development opportunities
Paid lunch breaks
Auto-ApplyPatient Service Representative
Patient service representative job in Buffalo, NY
If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit.
About the Role:
As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include:
* Welcomes patients
* Verifies patient information and makes corrects in the computer system
* Confirms appointment times, locations, and providers during check-in
* Communicates delays to the front desk lead
* Assists in ensuring appointments are confirmed
* Assists in open and closing procedures
* Prints daily appointment schedules and front desk reports
* Verifies insurance through epaces, heathenet, healthplex
* Inputs insurance information including active/expired dates
* Sends appropriate patient messages
* Assists patients in filling out forms
* Collects co-payments including sliding scale nominal fee
* Adheres to cash handling policy
You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed.
What it's Like to Work at Neighborhood:
The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.
Education and Skills to be a PSR:
* High school diploma or equivalent
* Able to read, write and speak the English language. A second language of Spanish is preferred
* Able to learn new software and computer systems
* Strong attention to detail and customer service skills
* Kindness: you treat each person with respect and compassion, valuing each person's story
* Resiliency: you see opportunities to innovate and find solutions when challenges arise
* Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals
* Medical office experience or medical terminology knowledge preferred but not required
* EHR knowledge preferred but not required
Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m.
What We Offer:
Compensation: Starting rate $18.50 per hour.
Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing.
Neighborhood Health Center is an equal opportunity employer.
Patient Services Representative - great hours!
Patient service representative job in Buffalo, NY
WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term medical patients.
This is a 13-week contract starting June 16th and will NOT require any weekend hours. Must have strong clinic experience and strong Epic experience. We are seeking a talented individual that has AT LEAST 2 yrs of Patient Services/ medical office experience, we prefer Epic experience. Work hours 7am - 4pm weekdays!
SOME OF THE JOB FUNCTIONS of the patient services representative:
Answer the phone
Distribute email lists and merge profiles
Help with patient intake and discharge
Submit Epic logs, open mail, disperse fax documentation to correct department
We are seeking to pay $21-$23 hourly for this administrative office job, which comes with minimal training. We are seeking someone proficient with excellent Microsoft Suite experience: WORD, POWERPOINT, EXCEL, etc. Please apply!
Auto-ApplyClinical Scheduling Specialist
Patient service representative job in Wheatfield, NY
Elderwood at Wheatfield is searching for a seasoned Clinical Staff Scheduler to join our team. Minimum of two (2) years of related experience scheduling staff in a high volume healthcare environment is required.
The Clinical Scheduling Specialist generates, manages and updates master schedules for the nursing department while making adjustments as needed according to budgetary constraints, census fluctuations, attendance tracking, benefit accrual entries, and leaves of absence.
Responsibilities
1. Acts as the point person and lead for all matters related to scheduling staff.
2. Thoroughly understands and uses the master staffing schedule extensively.
3. Uses multiple staffing tools intricately and possesses an in-depth understanding staffing to census expectations.
4. Troubleshoots and effectively problem-solves staffing complexities with minimum supervision.
5. Displays understanding of PPD metric and how to staff accordingly.
6. Maintains regular, consistent communication with DON/ADON to ensure coordination of staffing.
7. Maintains accuracy of nursing schedule in Kronos and all required tracking.
8. Prepares daily staffing sheets with continual revisions as necessary.
9. Follows company policies for staffing as well as budgeted guidelines for assignment of staff.
10. Completes a listing of vacant nursing positions for DON weekly.
11. Schedules staff time off requests according to established guidelines and the DON/ADON's approval/direction.
12. Ensures at least one other staff member is trained on the Staffing Specialist's position in the event of vacation, sick leave, vacancy, etc.
13. Identifies critical or difficult to fill positions/shifts and takes proactive action to balance the schedule.
14. Reviews daily exception logs for payroll and assists with payroll preparation for the nursing and nursing admin department.
15. Communicates regularly with agency contacts and maintains positive, proactive business relationships.
16. Collaborates with human resources regarding policy implementation, compliance for new staff (both internal and agency) and properly communicates all staff requests (e.g. status changes).
17. Displays professionalism and ability to work in a high volume, fast-paced environment.
18. Communication expert with the ability to approach staff easily, form strong relationships and persuade staff to assist in times of need.
19. Consistently demonstrates fairness and impartiality in accordance with company scheduling/staffing practices.
20. Utilizes electronic timekeeping system as directed.
Qualifications
Minimum of Associates degree (Bachelors preferred)
Minimum of six (6) years of related experience in a high paced environment preferably in staffing/scheduling or operations
Proficiency in Microsoft Excel
Prior experience with scheduling platforms, specifically Kronos, strongly preferred
This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.
EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Auto-ApplyWraparound Care Coordinator
Patient service representative job in Buffalo, NY
Job Description
The Wraparound Care Coordinator provides home-based services to assist youth and families within the Erie County System of Care and who are receiving services through Erie County Department of Social Services. Care Coordination is provided through strength-based, individualized service planning. Linkages, coordination, and monitoring of services to improve and promote family stability are the focus of services.
Major Responsibilities/Activities:
Provides home based services to families in Erie County utilizing the MiiWrap Care Coordination model
Utilizes a strengths-based family driven approach to services
Partners with children, parents, guardians, Erie County Department of Social Services and service providers to create a comprehensive Plan of Care and identify any additional services the family may benefit from
Conducts assessments throughout duration of the case
Provides education, care coordination, and community linkages as appropriate
Conducts face to face contacts with families
Conducts Child and Family Team meetings each month
Participates in trainings required by stakeholders and agency
Maintains timely and accurate documentation in two systems
Other duties as deemed appropriate
Competencies:
Solid writing and verbal communication
Strong engagement skills and ability to engage with diverse populations
Flexibility related to scheduling
Familiarity with computer applications (i.e. Word, Excel, Outlook)
Familiarity with Fidelity EHR and Connections are a plus
Bi-lingual ability is a plus
Motivational Interviewing skills are a plus
Minimum Requirements:
Bachelor's Degree or Master's Degree in a human services related field plus 1 year experience in a professional or internship human services setting. *Experience must be providing direct care services or linkage services to at risk youth/children and families.
Valid NYS Driver's License and adequate auto insurance
Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds.
Hours: Flexible schedule based on clients' needs.
Competitive pay rate of $21.512 per hour based on a 37.5 hour work week
CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment.
Paid Time Off (PTO)
-20 PTO Days (25 Days After Five Years of Employment)
-14 Paid Holidays (includes 2 flex holidays)
- Bereavement: Four Paid Days
- Paid Jury Duty
Employer Paid Life Insurance
Medical, Two Plan Options
Dental, Two Plan Options
Vision Insurance
Wellness Program and Incentives
Health Savings Account (HSA) and Quarterly Employer-Contributions
Healthcare Flexible Spending Account (FSA)
Dependent Care FSA Retirement
Employee Referral Bonus
Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
403(b) Right Away and Employer-Contributions After Two Years
Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.
Patient Services Representative
Patient service representative job in Buffalo, NY
Hourly Pay Rate:
$19.00
Shift:
Monday-Friday
The Patient Services Representative is a member of the core care team having direct patient contact. Essential duties include managing processes in the most efficient manner to streamline a
patient's encounter from beginning to end. Additional responsibilities of this position consist of maintaining broad based knowledge of the care delivery team, exhibiting extensive interpersonal skills, providing general knowledge of benefit coverage as well as internal-external referral processes allowing for the comprehensive facilitation of the patients encounter.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Demonstrates the primary goal of customer satisfaction through positive interaction with the patients, families, and care providers in a respectful, courteous, confidential, and caring manner.
• Performs reception duties which include greeting patients, patient registration, and gathers benefit coverage. Educates patient and/or caregiver on the benefit coverage.
• Provides patient with receipts for payment, schedules patient appointments and sets up transportation as needed.
• Collects co-payments as required.
• Obtains patient referrals and prescriptions for all services within the department.
• Coordinates external referrals.
• Contacts patients, as necessary, to communicate appointment dates and times.
• Assumes follow-up responsibility and completion of the internal and external process that includes patient scheduling and the patient's admission of process into rehab services.
• Obtains pre-approval / authorization from insurance company, when required.
• Monitors incoming patient information and forwards to appropriate providers and support staff as needed as compliant with HIPAA rules and regulations.
• Verifies current insurance information including PCP information, assists in the completion of patient forms, reviews and provides billing information as requested.
• Maintains accurate patient attendance records in Electronic Health Record System.
• Maintains a thorough understanding of all the technical aspects of the PSR position.
• Addresses non-clinical patient concerns in a prompt, courteous and efficient manner, making certain that all issues are documented and resolved approximate to the incident occurrence time.
• Attends required in-service programs, including continuing education activities and scheduled meetings as required to maintain accuracy and efficiency in the job duties of a PSR.
• Adheres to People Inc. plan-wide policies on patient confidentiality.
• Supports changes and new programs to improve patient care, service, and staff morale.
• Performs other duties as assigned.
TEAM FUNCTIONS AND RESPONSIBILITIES:
• Displays personal motivation by identifying and accomplishing a new professional/personal goal on an annual basis.
• Works to incorporate new information/skill and responsibility into performance.
• Promotes a positive image of the department and agency.
• Initiates and problem solves utilizing available resources within level of responsibility.
• Contributes to a positive work environment by interacting in a courteous, pleasant, and professional manner.
• Functions as a member of an interdisciplinary team through utilization of communication skills and cooperation.
• Demonstrates flexibility by understanding different views. Adapts approach as situations change and accepts changes in the organization and requirements.
• Supports clinic/agency by accepting additional tasks outside of job description such as special projects, and public education.
• Plans time off in advance and manages PTO according to department guidelines.
MINIMUM QUALIFICATIONS:
• High School Diploma/GED
• 1 year of related experience
• Ability to read and write.
• Ability to handle multiple tasks simultaneously.
SUPERVISORY RESPONSIBILITY:
• This job has no supervisory responsibilities.
What we offer:
Competitive pay and shift differentials
Paid training (no prior experience required)
Health, dental,â¯and vision insurance
Generous paid time off (PTO)
401(k) retirement plan with employer match
Opportunities for career growth within the organization
Supportive team environment that values your contributions
Patient Care representative
Patient service representative job in Buffalo, NY
Full-time opportunity for a friendly and organized person to work with a medical office.
Must be able to cover the phone lines and greet patients.
A minimum of one year of experience in a medical office is required
Front Desk Coordinator - Buffalo, NY
Patient service representative job in Buffalo, NY
Job DescriptionAre you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Part-Time 10-15/hrs weekly - Great opportunity for college students!
Closed Sunday and all major holidays
Pay Range $17-$20/hr Depending on Experience
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fra
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Patient Communication Representative (PCR)
Patient service representative job in Buffalo, NY
Join General Physician, P.C. - Your Gateway to a Fulfilling Nursing Career!
Are you a Patient Communication Representative (PCR) looking to take your career to the next level? General Physician, P.C., one of Western New York's most esteemed multi-specialty medical groups, is excited to welcome dedicated PCRs to our growing family. With a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss.
Location: Buffalo, NY
Position Type: Full-time, First Shift
Why General Physician, P.C.?
Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime!
Comprehensive Benefits: Medical, dental, vision, and more.
Generous PTO: Enjoy your well-deserved time off.
401(K) with 3% Employer Contribution: Secure your financial future.
Employee Discounts: Exclusive deals, including Verizon Wireless.
What you will be doing:
The primary purpose of this position is to manage call volume and provide support to the service lines by acting as a liaison for patients and the different medical entities through a variety of clerical and administrative tasks.
Answer incoming calls and determine where to refer the patient within the service line.
Enter patient information, schedule appointments, and document interaction in the EMR system.
Identify calls that need to be escalated to clinical staff or management and route them appropriately in a timely manner.
Document medication refill and test result requests.
Manage incoming mail and fax bins in accordance with company policy.
Collaborate with other applicable services to ensure coordination of care.
Deliver exemplary customer service to provide a positive patient experience across the organization.
Perform other duties assigned by management.
The Experience and Education you will need:
High school diploma or GED required; two-year college degree preferred
2 - 4 years' experience in a medical office, call center or customer service environment preferred
Knowledge of insurance and medical terminology
Strong written and verbal communication skills with the ability to utilize a computer program
Ability to multi-task and handle a high volume of patient calls in a fast-paced environment.
Join General Physician, P.C., and make a difference in the lives of patients while advancing your career!
* The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.
Family Care Coordinator - On Call, 24 hr shifts
Patient service representative job in Williamsville, NY
ConnectLife helps people help others. As a federally designated not-for-profit organ procurement organization and community blood bank, we save and enhance lives through organ, eye, tissue and blood donation.
Family Care Coordinator
Job Summary
Responsible for the discussion of organ and tissue donation with potential donor families. Actively participates in authorization, informing families of donor designation, and providing support to donor families, ConnectLife staff, and hospital staff throughout the donation process. Assure compliance with ConnectLife Family Services policies and protocols. Provides high quality aftercare, follow up and support services to donor families with attention to detail. Helps plan and carry out programs, events, and projects for donor families.
Salary Exempt
$60,405.80 annually
Schedule:
Full-Time
In a 12 day pattern, responsible for 24 hour, on-call shifts designated as Primary or Backup
Primary days are in the office for 8 hours pending organ case activity and remaining on call the remainder of the shift; Backup would assist as needed
Education Requirements:
Bachelor's degree in a related field required. In Lieu of degree, relevant experience may be considered.
Experience:
One year experience with families or individuals during time of grief required.
Strong empathetic verbal and written communication skills
Knowledge, Skills, and Abilities:
Must have excellent interpersonal skills, including written and verbal communication.
Must be able to work under pressure while maintaining a high degree of accuracy and emotional control.
Must be adaptable and flexible to change with a continuous focus on customer service.
Must have patience in making decisions and dealing with confidential information.
Proficiency in Microsoft Word and data entry required.
Must have a professional appearance and demeanor.
Must have a valid NYS Drivers license and reliable transportation. Travel required.
Essential Job Functions:
Takes on call duty assigned to ensure the timely discussion of organ and tissue donation with potential donor families.
Works in close collaboration with hospital staff and ConnectLife staff during the evaluation phase of potential organ donors.
The Family Care Coordinator will ensure that effective huddling occurs to determine the best time to offer the families opportunity for donation.
Works with donor families to help them in understanding and accepting the diagnosis of death as described by the Physician.
Determines whether families are interested in organ and/or tissue donation and guides them through the authorization process.
Responsible to work with the key hospital staff to build close cooperative relationships which will result in the most optimal support of the donor family.
Mentor other ConnectLife staff in the donation process.
Forward correspondence from donor families and/or recipients.
Advocates for donation while being responsive to individual family circumstances and utilizes Dual Advocacy Approach model.
Ensure aftercare activities are performed according to ConnectLife and regulatory policies and guidelines.
Develop and facilitate initiatives for donor families.
Provides initial aftercare support by utilizing community resources to assist families following the donation process.
Assist with special projects related to hospital and community donation awareness.
Responsible for creating, identifying, and organizing bereavement materials and resources.
Participates in continuing education events and makes a proactive effort to stay informed regarding changes in the field e.g., donation, donor families, grief and loss, traumatic loss.
Participates in cross-departmental meetings and conferences regarding programs or support services for donor families.
Keep electronic medical records up to date with accurate contact information for donor families and document all family interactions according to Family Services policies.
Provide Family Services department with preparation and distribution of mailings.
What We Offer
Health Insurance
Employer Sponsored Dental & Vision insurance
Employer Sponsored Life insurance
Paid vacation & sick time on a accrual basis beginning on day 1
401(k) after one year of service with 3% employer contribution
Employee Referral Bonuses
Mileage Reimbursement
Pet insurance
And more!
Auto-ApplyAccess Coordinator
Patient service representative job in Amherst, NY
Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.
Job Description:
Amherst College invites applications for the Access Coordinator position. The Access Coordinator is a full-time, year-round position.
The expected salary range for this job opportunity is: $62,000-64,500.
The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information.
The Access Coordinator will report to the Associate Director of Student Accessibility Services and is responsible for organizing and managing all processes related to testing accommodations, supervising student workers (note-takers) employed by the office, and maintaining technical expertise in all software systems and datasets used by Student Accessibility Services, including Glean and AIM. The Access Coordinator meets with students to determine reasonable accommodations, provides a high level of service to students and faculty around the testing accommodations process, collaborates with campus partners to successfully implement accommodations, and maintains an ongoing and up-to-date understanding of federal, state, and institutional policies and recommendations around student accommodations. The Access Coordinator is responsible for working with students to remove barriers related to classroom access, creating accommodation plans for students with acute injuries or illnesses during their recovery, and implementing approved accommodations for Five College students. The Coordinator is an active member who participates in the College's efforts to create a respectful, inclusive, and welcoming environment for everyone.
Summary of Responsibilities:
Accommodation Coordination
Testing:
Organize and manage the daily operations of the requests from a diverse set of faculty and staff by consulting with the faculty member, communicating with the student, and using appropriate assistive devices for accommodations
Coordinate with Academic Department Coordinators and Faculty to receive and securely return test-taking materials, coordinate special test-taking requirements and communication methods with Faculty
Coordinate with the Registrar's office and campus partners to reserve rooms on campus for reduced distraction and private test-taking Ensure that the confidentiality of testing records is maintained
Note-Taking Services:
Oversee all aspects of peer note-taking services
Navigate AIM software and maintain spreadsheets with all relevant information; handle student concerns, complaints, and requests throughout the semester
Maintain records of student employees and quality of work
Manage Glean software and approved users
Maintain accurate records and ensure legal compliance/recording agreements
Oversee assistive technology equipment and materials:
Attend weekly meetings with campus partners in IT for document conversion and assistive technology updates
Maintain updated knowledge of Glean software and any new functionality as it's released
Meet with vendors to learn about new and innovative assistive tech
Meet with 5 college Glean working group to cross-train, troubleshoot, and maintain contract
Learn the functionality of various tech to determine what may be useful to incorporate
Classroom Access:
Coordinate with Multimedia Services to adapt classroom spaces for deaf and HoH students
Coordinate with Facilities for any physical barriers or items/structures needed for classroom access.
Check classroom spaces and paths of travel across campus for accessibility as needed.
Coordinate classroom changes with the Registrar's office as needed for access.
Communicate with students and faculty about complex or unusual access barriers. Troubleshoot potential solutions with students and/or faculty, consulting with colleagues when necessary.
Coordinate with internal and external colleagues and community listservs to secure sign language interpreters when needed and other assistive technologies
Navigate high levels of professionalism and confidentiality while working with partners across campus and facilitating solutions that may be perceived as inconvenient to faculty or other students.
Accommodation Determination & Student Support
● Meet with, determine, and coordinate reasonable accommodations for our students and 5 College students taking Amherst classes
● Meet with students experiencing injuries, illness, or other acute conditions to determine temporary accommodations.
● Collaborate with students, faculty, Student Care, Health Services, CCMH, and/or outside providers to create a plan to manage access during recovery.
● Meet with drop-in students to discuss the accommodations process, timelines, and concerns
Supervisory/Management Responsibilities
● Organize and manage the daily operations of note-taking and exam accommodation requests from faculty and students
● Recruit, hire, train, and supervise 75-100+ peer notetakers; review note-takers at the end of each semester to evaluate quality of work and reliability.
Assistive Technology and Data Management
● Provide assistive technology training for students with disabilities
● Maintain updated knowledge of assistive technology and send out new information to students as relevant
● Assess and develop auxiliary services procedures, prepare semester reports on service utilization, and make recommendations for improving services as needed
● Run accommodation reports and student use summaries across disability and accommodation types. Create and maintain visual representations of data.
● Serve as the point person to navigate AIM software and train users (including students and faculty). Attend trainings and learn about updates as released. Assist colleagues in more intricate parts of the system.
Maintain and Disseminate Knowledge
● Assist in presenting informational sessions to incoming students, new faculty, and campus partners about the office
● Attend webinars and conferences to increase general knowledge of Disability Services in Higher Education
● Maintain up-to-date knowledge of better practices utilizing community discussions and other recognized organizations
● Learn about and maintain up-to-date knowledge of Disability Services in Higher Education, disability rights and policy, student development theory, and existing and emerging research on key student populations
Qualifications
Required:
Master's Degree in a human service field or Disability Studies. Will also consider a Bachelor's Degree in a human service field or Disability Studies and 3-5 years of related experience, including knowledge of the vocational, psychological, academic, and physical impact of various disabilities; knowledge of the Americans with Disabilities Act and other relevant laws and guidelines.
Demonstrated administrative skills with Excel, Gmail, and the ability to learn the EMS reservation system, AIM disability software, Workday platform, and related college software
Experience supervising student staff and coordinating projects
Excellent time management skills and ability to prioritize work
Strong attention to detail
Strong organizational, planning, and problem-solving skills
Strong written, verbal, electronic communication, and interpersonal skills
Commitment to supporting a diverse student community
Ability to work both independently and collaboratively with the campus community
Ability to connect students to campus resources when challenges or a crisis emerges
Requires in-person, on-campus presence during the work week
Successful completion of required reference and background checks
Preferred
Knowledge of AIM; Knowledge of assistive technology; Knowledge of Workday
Experience working on a college or university campus
1-2 years of staff supervision and program management experience
Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.
Interested candidates are asked to submit a resume and cover letter online at *************************************************** Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted.
(Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen)
Review of applications will begin immediately and will continue until the position is filled.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyCustomer Service Reps
Patient service representative job in Williamsville, NY
Williamsville, NY
Business Development Representative (BDR)$17 - $20/hour + Bonus & Great Benefits!Previous BDC, Sales, Customer Service, or Call Center Experience preferred but not required. We train for your success!Please Click Apply Now or at ********************
West Herr Toyota in Williamsville, NY needs to hire a BDR who will report to the BDC Manager. This position performs duties associated with supporting the dealerships service department in all aspects of enhancing customer service and streamlining communication. We aim to optimize service operations, increase customer satisfaction, and foster ongoing relationships with clients.
We offer:
$17 - $20/hour depending on experience
Medical, Dental, and Vision Insurance
401(k) retirement planwith matching contributions
Vehicle purchase program
Comprehensive employee recognition programs
Opportunity for advancement
Essential Duties and Responsibilities include the following:
Call, text, and email customers with a quality response in a timely manner.
Efficient and Effective Appointment Scheduling
Follow up on Service Inquiries
Ensure a smooth process for customers bringing in their vehicles for maintenance or repairs.
Promote full transparency in all aspects of our process.
Involve Supervisor/Manager immediately in any situation that escalates negatively.
Adhere to West Herrs Core Values: Empathy, Integrity, and Teamwork
Perform other related duties as required and assigned to meet business needs.
Qualifications/Requirements - BDR:
Effective oral and written communication skills,
Excellent interpersonal skills.
The ability to remain organized in a dynamic environment, positive attitude.
Be a team player with the BDC and Service Department and the Group as a whole.
Please upload your resume and also apply at WestHerrJobs.com
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
WhyWest Herr?
Its a perfect opportunity to join a fast-growing expanding organization. Today we represent 25 brands with over 39 locations in the Buffalo, Rochester & Syracuse area. Our company is family oriented, locally owned and operated since 1950. Plus, we have been named Buffalos Business First Best Places to work every year since 2005 and have received the Better Business Bureaus business ethics award every eligible year since 1998
.
We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Patient Registration Specialist
Patient service representative job in Jamestown, NY
Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medical records, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications.
Job Duties:
Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred.
Provide efficient and professional telephone services, transfer calls according to established protocols
Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services
Educates the patient as to the date and time of this visit.
Performs clerical functions for provider within the sphere of responsibility.
Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours
Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially
Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff
Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures
Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale
Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily
Maintains and builds on the general information and knowledge of available resources for patients within the community
Explains and assists individuals/community with new patient paperwork/packets and new patient orientation
Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records.
Initiates the medical record by creating and processing the patient care record folder.
Corrects and communicates patient records problems according to established procedures
Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved.
Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
Keeps health care providers informed by communicating availability or unavailability of the record.
Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
Performs other duties as assigned
Send Office Manager a weekly supply order
Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction
Recognize and maintain confidentiality of work materials as appropriate
Works independently in the absence of supervision;
Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion.
Treats others with consideration, courtesy and respect.
Adheres to and implements daily the Chautauqua Centers OSHA Safety program including Blood Born Pathogen Standards, Hazard Communication Standard and TB Exposure Control Policy Plan.
Follow TCC's policies and procedures
Participates in the maintenance of a clean and safe environment.
Remains calm and continues to work effectively in stressful situations.
Collect and post fees according to protocols, prepare and balance daily financial registers and submit all appropriate entities.
Must plan one's own work such that it is accomplished in the allocated time.
Bilingual Staff: Translate for Clinical/Administrative Staff, front desk, and Center forms as needed.
Identify outreach and financial opportunities within the community (ie, school, senior, employer)
On Occasion attends/conducts community/TCC events, forums, presentations
Adheres to the Smoke Free Environment policy.
Performs other duties as assigned
Education/Skills/Qualifications:
High School diploma or equivalent
Must have computer knowledge, Microsoft Excel and Word
Associate degree from an accredited school is preferred
Excellent interpersonal and communication skills
One year of work experience in an organization performing duties
Computer competency
Bilingual in Spanish helpful
Correct English usage, grammar, and spelling
Basic math skills
Operate office equipment.
Ability to learn office methods, rules and policies
Ability to interact effectively and in a supportive manner with persons of all backgrounds
Understand and carry out verbal and written instructions
Perform arithmetic calculations
Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
Ability to use sound judgment and independent thinking
Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community
Valid driver's license
Understanding of Healthcare Market: ie Medicaid, Medicare and Marketplace
Understands and is willing to support the Mission of The Chautauqua Center is "To deliver comprehensive high-quality patient-centered health services in the Chautauqua region. Our patient-centered service principals are access, treatment, education, and prevention delivered by friendly and professional clinic and administrative teams".
The above statements reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work required that may be inherent in the position.
The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
Risk Management and Insurance Coordinator
Patient service representative job in Amherst, NY
Are you looking for a rewarding career where your contributions truly matter? At Uniland, we offer a culture focused on people, growth, and community. We foster an environment that empowers team members at all levels, supports professional development, encourages volunteerism, and values collaborative innovation - so you can make a meaningful impact while building your future with us.
Who we are:
Uniland is a leading family-owned and operated real estate development firm headquartered in Amherst, NY. For more than five decades, weve built a reputation for excellence in commercial real estate, offering a full range of services including development, construction, leasing, property management, and more. Our commitment to quality, innovation, and long-term relationships sets us apart in the industry. At Uniland, we value integrity, teamwork, and continuous improvementand were proud to offer a workplace where associates can grow their careers while making a lasting impact on the communities we serve.
Uniland is a caring employer, offering comprehensive, high-quality benefits to help our associates maintain a healthy, well-balanced lifestyle. Our associates enjoy:
Multiple medical plan options including a high deductible, low-cost HSA health plan with a generous employer contribution
Company-sponsored (paid) Life Insurance and Long-Term Disability
Comprehensive optional benefits such as Dental, Vision, Supplemental Life and Short-Term Disability, Legal/ID Protection, and Accident and Critical Illness Insurance
Paid time off options, 8 paid company holidays, Voluntary Time Off (VTO), bereavement leave, jury duty leave, parental leave, voting leave, and other forms of paid leave as required by applicable law or regulation
Retirement planning through the Companys 401(k) with employer match
JOB SUMMARY
The Risk Management and Insurance Coordinator provides legal and administrative support focused on insurance and risk management matters across Unilands property portfolio of owned and managed properties. Primary responsibilities of this position include managing Unilands insurance policies and claims processes, assisting with claim and incident resolution and litigation matters, and collaborating with internal departments to mitigate risk and ensure compliance. Additionally, this position collaborates closely with all members of the sales team to provide direct administrative assistance to the Sales department. Responsibilities include managing daily administrative functions, coordinating communications, maintaining accurate records, and supporting sales processes to enhance overall department efficiency.
ESSENTIAL FUNCTIONS
Legal
Prepares, reviews, and files documents related to insurance policies pertaining to Unilands business activities.
Facilitates administration of insurance claims, including builders risk, liability, and property insurance and other enterprise insurance policies; coordinates with brokers, carriers and internal teams to track and resolve claims.
Manages compliance with certificate of insurance requirements and other risk management documentation across commercial properties and development projects.
Maintains organized records for all insurance matters, including policies, claims, invoices, and correspondence, ensuring accuracy and accessibility for reporting and audits.
Develops and prepare detailed reports, correspondence, and summaries related to insurance costs to support financial reporting and management decision-making.
Liaises with insurance carriers, brokers, and internal teams to ensure smooth communication and timely issue resolution.
Monitors insurance-related legal, regulatory, and industry developments; identify potential risks and opportunities.
Evaluates and improves processes and systems related to insurance policy administration, claims tracking, and compliance documentation.
Tracks and maintains insurance policy renewal dates and coordinates renewal processes with brokers and carriers to ensure continuous coverage.
Reviews and verifies certificates of insurance requests from tenants, contractors, and vendors for accuracy and compliance with Uniland's requirements.
Prepares and maintains insurance policy summaries, coverage matrices, and premium allocation schedules for management review.
Assists with incident and accident reporting, including documenting events, gathering evidence, and coordinating with risk management and insurance adjusters.
Coordinates property inspections and loss control assessments with insurance carriers and documents recommendations for risk mitigation.
Maintains insurance claim logs and tracking systems, monitoring claim status, settlement negotiations, and payment processing.
Prepares correspondence and documentation for insurance underwriting submissions, policy endorsements, and coverage modifications.
Assists with preparation of annual insurance program reviews, including coverage analysis, cost comparisons, and recommendations for optimization.
Coordinates with finance department on insurance premium payments, claim reimbursements, and accrual reconciliations.
Reviews and analyzes insurance requirements in contracts, leases, and agreements to ensure appropriate coverage and compliance.
Maintains vendor and contractor insurance compliance files, tracking expiration dates and following up on renewals.
Sales Administrative
Provides administrative support to the Sales department to ensure seamless daily operations.
Manages and updates sales lead activity, including lead intake, tracking, and reporting within sales management systems.
Prepares, edits, and distributes sales reports, meeting agendas, lease proposals, abstracts, lease documents, and commission agreements.
Assists with the preparation of marketing and sales materials for property listings and promotional efforts.
Maintains organized filing systems for sales and leasing documentation, both electronic and physical records.
Coordinates lease packages and submission processes, including obtaining approvals via DocuSign.
Serves as the primary point of contact for internal and external correspondence, ensuring timely communication with brokers, tenants, and team members.
Schedules and coordinates departmental meetings, conference calls, and virtual meetings.
Manages and updates real estate broker and agent database while coordinating mailings and correspondence projects.
Assists in processing sales tax exemption letters, employment verification reports, and lease approval tracking.
OTHER DUTIES
Provides general office administrative support, including serving as a backup receptionist and assisting other departments as needed.
Attends applicable subject matter conferences, workshops, and networking events to stay updated on legal matters and industry trends related to this job function.
Actively participates and contributes in any/all initiatives when requested and/or required.
Conduct basic research and data compilation to support sales initiatives and decision-making.
Conduct periodic audits of sales databases and records to ensure accuracy and completeness.
EDUCATION & EXPERIENCE
Bachelors degree in Real Estate, Business Administration, or Finance required.
A minimum of 3 years of administrative experience, preferably supporting commercial real estate development, property management, or insurance administration.
Exhibits familiarity with commercial real property documents, and insurance/risk management.
Proven experience in communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders, attorneys, municipal authorities, and executives.
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of commercial real estate terminology, leasing processes, and sales operations.
Basic understanding of financial tracking, lease agreements, and reporting functions in a sales environment.
Utilizes document management, electronic filing systems, and legal case tracking systems efficiently, particularly for commercial real estate contracts.
Applies strong organizational skills to manage complex commercial property files, development projects, and multiple deadlines.
Pays close attention to detail to ensure accuracy in legal documentation, filings, insurance compliance, and regulatory reporting.
Exercises discretion and maintains confidentiality when handling sensitive legal, financial, and proprietary information.
Coordinates effectively across development, legal, tax, and property management teams to facilitate smooth communication and issue resolution.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and CRM systems such as HubSpot or Deal Manager.
Strong administrative and organizational skills with the ability to manage multiple tasks and deadlines.
Excellent written and verbal communication skills for drafting correspondence, reports, and interacting with clients and team members.
Strong attention to detail and accuracy in maintaining records, preparing documents, and updating sales data.
Strong interpersonal skills to build and maintain positive relationships with internal teams, brokers, tenants, and clients.
Problem-solving skills with the ability to anticipate needs and provide proactive administrative support.
Strong time management skills to prioritize and complete tasks efficiently in a fast-paced environment.
Familiarity with scheduling meetings, coordinating conference calls, and preparing meeting agendas.
Ability to adapt to changing priorities and work under pressure to meet deadlines.
Ability to work independently while also collaborating effectively with a team.
Customer service mindset with a professional demeanour when interacting with clients and stakeholders.
Ability to adapt to a fast paced and dynamic work environment.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Extended periods of sitting at a desk or workstation while performing administrative tasks.
Regular use of computers and other office equipment, requiring manual dexterity and visual concentration.
Occasionally required to lift and/or move up to 10 pounds.
Mobility within the office environment to attend meetings, training sessions, or other events.
Ability to communicate effectively with associates, supervisors, and external parties in person, over the phone, or via email.
Office-based environment with standard office equipment and ergonomic furniture.
Exposure to typical office noises such as phone calls, conversations, and office equipment operation.
Work will be performed in an in-office environment.
No immigration or work visa sponsorship will be provided for this position.
Uniland Development Company is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.
Compensation details: 24-30 Hourly Wage
PIc05fe6d7ae3a-31181-39177671
Care Coordinator
Patient service representative job in Buffalo, NY
If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a care coordinator, you'll have an important role in creating a positive experience and improving health outcomes for patients. And, you won't be working weekends.
About the Role:
You will coordinate care with care teams. You'll listen with kindness to patients' concerns as you seek solutions, and assist patients and families with navigating services and community resources. Responsibilities include:
* Carry out care coordination and patient navigation, including connecting patients with internal providers and services, and outside community resources and programs
* Assist in closing care gaps and improving health outcomes, including assisting patients with referrals ordered by providers, obtaining prior authorizations as needed, documenting and tracking referrals until completion
* Schedule appointments
* Advocate for patients when interacting with community agencies and services
* Consult with providers regarding patient needs for referrals or linkages
* Collaborate with nursing staff, providers, community health workers, billing staff, and other departments regarding patients' needs
* Provide education to patients to improve quality of life, health, and wellbeing
* Assist patients in accessing health insurance, connecting patients to facilitated enrollers
* Perform administrative tasks including running reports, entering survey data, and organizing preparation for meetings
* Complete population data management using computer programs
* Complete, track, and report in-reaching metrics
* Assist in developing and implementing metrics to measure effectiveness of this position
You will be primarily based at our Northwest location, 155 Lawn Ave., Buffalo, 14207.
What it's Like to Work at Neighborhood:
The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.
Education and Skills:
* High school diploma or equivalent required; associate's degree, preferred
* Experience in community health, patient resource coordination or equivalent
* Computer skills, clerical skills, data entry and organization
* Excellent written and verbal communication, and problem solving skills
* Able to read, write and speak the English language. A second language of Spanish is preferred
* Kindness: you treat each person with respect and compassion, valuing each person's story
* Resiliency: you see opportunities to innovate and find solutions when challenges arise
* Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals
Must be available to work Monday-Friday between 8:30 a.m. and 4:30 p.m.
What We Offer:
Compensation: $22.25 an hour based on a full time, 40 hour workweek.
Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, and holidays.
About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing.
Neighborhood Health Center is an equal opportunity employer.
Front Desk Coordinator - Buffalo, NY
Patient service representative job in Buffalo, NY
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Part-Time 10-15/hrs weekly - Great opportunity for college students!
Closed Sunday and all major holidays
Pay Range $17-$20/hr Depending on Experience
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fra
Auto-ApplyPatient Registration Specialist
Patient service representative job in Dunkirk, NY
Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medical records, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications.
Job Duties:
Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred.
Provide efficient and professional telephone services, transfer calls according to established protocols
Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services
Educates the patient as to the date and time of this visit.
Performs clerical functions for provider within the sphere of responsibility.
Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours
Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially
Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff
Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures
Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale
Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily
Maintains and builds on the general information and knowledge of available resources for patients within the community
Explains and assists individuals/community with new patient paperwork/packets and new patient orientation
Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records.
Initiates the medical record by creating and processing the patient care record folder.
Corrects and communicates patient records problems according to established procedures
Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved.
Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
Keeps health care providers informed by communicating availability or unavailability of the record.
Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
Performs other duties as assigned
Send Office Manager a weekly supply order
Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction
Recognize and maintain confidentiality of work materials as appropriate
Works independently in the absence of supervision;
Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion.
Treats others with consideration, courtesy and respect.
Adheres to and implements daily the Chautauqua Centers OSHA Safety program including Blood Born Pathogen Standards, Hazard Communication Standard and TB Exposure Control Policy Plan.
Follow TCC's policies and procedures
Participates in the maintenance of a clean and safe environment.
Remains calm and continues to work effectively in stressful situations.
Collect and post fees according to protocols, prepare and balance daily financial registers and submit all appropriate entities.
Must plan one's own work such that it is accomplished in the allocated time.
Bilingual Staff: Translate for Clinical/Administrative Staff, front desk, and Center forms as needed.
Identify outreach and financial opportunities within the community (ie, school, senior, employer)
On Occasion attends/conducts community/TCC events, forums, presentations
Adheres to the Smoke Free Environment policy.
Performs other duties as assigned
Education/Skills/Qualifications:
High School diploma or equivalent
Must have computer knowledge, Microsoft Excel and Word
Associate degree from an accredited school is preferred
Excellent interpersonal and communication skills
One year of work experience in an organization performing duties
Computer competency
Bilingual in Spanish helpful
Correct English usage, grammar, and spelling
Basic math skills
Operate office equipment.
Ability to learn office methods, rules and policies
Ability to interact effectively and in a supportive manner with persons of all backgrounds
Understand and carry out verbal and written instructions
Perform arithmetic calculations
Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
Ability to use sound judgment and independent thinking
Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community
Valid driver's license
Understanding of Healthcare Market: ie Medicaid, Medicare and Marketplace
Understands and is willing to support the Mission of The Chautauqua Center is "To deliver comprehensive high-quality patient-centered health services in the Chautauqua region. Our patient-centered service principals are access, treatment, education, and prevention delivered by friendly and professional clinic and administrative teams".
The above statements reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work required that may be inherent in the position.
The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.