Scheduler
Patient service representative job in Fresno, CA
Are you looking to join a growing engineering consulting firm that offers valuable solutions to challenges faced by our gas utilities clients? We're actively seeking an experienced Project Scheduler to partner with project stakeholders on the development, design, and maintenance of project schedules for a diverse portfolio of construction/engineering projects.
As a Scheduler, you will:
* Develop and maintain project schedules in Primavera (P6), supporting project controls, forecasting, cost control, and management.
* Conduct resource and cost loading.
* Collaborate with project management to update P6 schedules according to project scope, schedule, and budget changes.
* Review change orders, update P6 schedules, and manage their impact.
* Lead scheduling meetings and inform stakeholders of any schedule constraints or changes.
* Analyze project finance trends and provide recommendations to Project Managers.
* Prepare and monitor cost plans, ensuring project forecasts are current.
* Manage project data flow through various software and record-keeping systems.
* Maintain project information (time and expenses) in management software.
* Provide cost control and schedule support, including critical analysis, revenue forecasting, profitability, margins, bill rates, utilization, cost reporting, PO and Change Order tracking, invoice tracking, budget comparison, forecasting percentage of completion, and earned value.
* Process data from various systems and visualize it in graphs and charts.
This is a hybrid position. Candidates must be located within commuting distance of San Ramon and will travel to project sites as needed.
We're building a talent pipeline for future opportunities that occur regularly. While there may not be an immediate opening, we're excited to connect with motivated candidates.
Required Qualifications:
* Bachelor's Degree
* 1-3+ years of experience driving project schedules & controls process within the construction, utilities, refinery, engineering (civil, mechanical, electrical), or related space
* Experience with Primavera P6
* Experience with resource and cost loading along with project controls
* MS Office (Emphasis on Excel)
Preferred Qualifications:
* Proven success in partnering with a diverse pool of stakeholders to help drive projects to completion (on time & on budget)
* Proven experience taking ownership of assigned deliverables and successfully achieving results beyond expectations
* Ability to work collaboratively with project and program stakeholders and articulate key points to drive discussions and facilitate consensus
Not quite right for you? For a full listing of all our openings, please visit us at: *******************************
Who We Are:
ENTRUST Solutions Group, an ENR Top 100 company, is a community of people, 3,000+ strong, who are committed to our clients and each other. We provide comprehensive and dependable engineering, consulting, and automation services to gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies.
In return for top talent, ENTRUST Solutions Group offers:
* Generous paid time off and benefits
* 401(k) retirement program with a company match
* Career development programs
* Tuition reimbursement
* Flexible work schedule
To learn more about ENTRUST Benefits and Culture, please visit our company LinkedIn page and follow us at:
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Benefits & Salary:
* This position pays between $100,000 and $130,000 annually and is an exempt position.
* Benefits offered include company sponsored medical, dental, vision, and 401(k) plan with company match. Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually.
* Full time employees are eligible to earn PTO hours.
* May be eligible for discretionary bonus as determined by the company.
ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST Solutions Group does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group.
#LI-LL1
Patient Access Representative (2 Month Furlough) - Engemann Student Health - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Patient service representative job in Parksdale, CA
The Patient Access Representative assists patients with the check-in/arrival. Has in depth knowledge in all processes of the reception front desk and arrival process. Works with physicians on coordinating new patients for their individual schedules, assist new patients in collecting all medical records and history. He/She will schedule new patients with physician who specializes in care type and prepares new patient chart for physician review. Responsible for providing insurance information to Financial Counselor Representative for verification.
The Patient Access Representative must have an in depth knowledge in all the functions of providing excellent customer service. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and the ability to multi-task
Essential Duties:
Generate a patient MRN (Medical Record Number)and is adept at utilizing the MRN checker.
Patient identifier is “Name and date of birth” to assure you are registering the correct patient.
Demonstrates ability to maintain confidentiality of patient information.
Determine if the patients insurance is contracted with USC.
Edit insurance information as appropriate.
Resolve all GE Centricity Alerts.
Assure all documents are obtained signed and scanned or available in the EMR a. Insurance Card b. Identification Card c. Condition of Service - hospital document d. Financial Responsibility- Physician document e. Notice of Privacy Practices-
Obtain patient demographics confirm all are current and correct in both hospital and physician systems.
Utilize appropriate a. Financial Class b. Plan Id's c. Service Code d. Patient type
Ability to verify and comprehend insurance benefits via: a. Contacting insurance companies directly b. Electronic verification system (Ecommerce or Passport or direct insurance websites) c. Ensure effective dates and co-pays are documented in registration systems
In Physician System Utilize appropriate a. FCS b. Alternate Insurance
Assuring authorizations are in place as specified by patients carrier
Customer service skills: a. Phone etiquette b. Scripting as provided by supervisor/management c. Escort patients as needed d. Professional conduct when speaking to patients and co-workers and Physicians
Ability to request patient financial liabilities (Co-pay outstanding balances)
Follow and adhere dress code attendance policy's provided by Human Resources
Assist Supervisor as needed with special projects and other duties as assigned a. Scheduling b. Break and or Lunch coverage c. Check out d. Any other duties assigned by your supervisor
Balances cash drawer to Batch.
Closes out batches.
Prepare bank deposit for Physician practice.
Performs other duties as assigned.
Required Qualifications:
Req High school or equivalent Or equivalent evidence in file required.
Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.
Req Must be comfortable with computers.
Req In depth knowledge of Cerner, most insurance types, and basic computer programs.
Req Demonstrate excellent customer service behavior.
Pref Knowledgeable in medical terminology strongly preferred.
Preferred Qualifications:
Pref 3 months Experience in an office or ambulatory clinic setting *OR 1 year of hospital experience or in a related field
Pref Knowledgeable in medical terminology strongly preferred.
Required Licenses/Certifications:
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
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Auto-ApplyPatient Care Rep
Patient service representative job in Hanford, CA
The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices.
Responsibilities
Essential Functions:
* Set and achieve personal sales goals while supporting the goals of the team.
* Greet patients in a timely, professional, and engaging manner.
* Introduce new patients to the office and staff.
* Provide patient consultations and communicate information about recommended treatments.
* Discuss cost of service, insurance coverage, and payment options with patients
* Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments.
* Nurture the patient relationship to encourage patient retention.
* Work as a team player to ensure each customer receives the best service possible.
* Supports strategic local marketing initiatives that help drive brand awareness and new patient growth.
Qualifications
Qualifications:
* Minimum of high school diploma or equivalent required.
* Customer service focused.
* Excellent time management and organizational skills.
* Preferred dental office experience.
* Preferred experience with dental insurance.
* Preferred experience with Denticon/Dentrix.
Skills and Abilities:
* Two (2) years of sales, customer service or related work experience.
* Bilingual Spanish-English skills preferred.
* Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively.
* Ability to quickly learn new procedures and processes.
* Excellent communication and interpersonal skills
* High level of ownership, accountability, and initiative
* Friendly, outgoing, and motivated personality
Work Environment and Conditions:
* Travel as needed for training and to perform job functions.
* Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens.
* Potential of prolonged sitting and standing
Auto-ApplyPatient Care Rep
Patient service representative job in Hanford, CA
The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices.
Responsibilities
Essential Functions:
Set and achieve personal sales goals while supporting the goals of the team.
Greet patients in a timely, professional, and engaging manner.
Introduce new patients to the office and staff.
Provide patient consultations and communicate information about recommended treatments.
Discuss cost of service, insurance coverage, and payment options with patients
Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments.
Nurture the patient relationship to encourage patient retention.
Work as a team player to ensure each customer receives the best service possible.
Supports strategic local marketing initiatives that help drive brand awareness and new patient growth.
Qualifications
Qualifications:
Minimum of high school diploma or equivalent required.
Customer service focused.
Excellent time management and organizational skills.
Preferred dental office experience.
Preferred experience with dental insurance.
Preferred experience with Denticon/Dentrix.
Skills and Abilities:
Two (2) years of sales, customer service or related work experience.
Bilingual Spanish-English skills preferred.
Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively.
Ability to quickly learn new procedures and processes.
Excellent communication and interpersonal skills
High level of ownership, accountability, and initiative
Friendly, outgoing, and motivated personality
Work Environment and Conditions:
Travel as needed for training and to perform job functions.
Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens.
Potential of prolonged sitting and standing
Auto-ApplyService Representative /Courier
Patient service representative job in Fresno, CA
At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
LabCorp are seeking a Service Representative/Courier to join our team. In this position, you will be responsible for the pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients.
Included with this position is a company vehicle to use for the route. In addition, for only $100 per month, you will have the option of taking this vehicle home with you and using it for personal use.
Pay Range: $17.60 - $30.41 per hour
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Work Schedule: Monday-Friday 1:00 pm- 9:30 pm, additional hours and rotating weekends may be required
Shift 2 Differential Base Pay + 10%
Work Location: 1350 O STREET FRESNO, CA
Cover Route: Fresno/Kings County
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Job Responsibilities:
Act as a floater for the logistics team providing as needed coverage for various routes
Provide on route training for new couriers/drivers
Assist with dispatch and pickups when needed
Load all necessary suppliers needed for the daily pickups
Complete daily pick up schedule in a timely manner
Deliver all daily picks to your branch at the end of your shift
Handle all specimens and lab samples in safe and efficient manner
Safely operate company vehicle and obey all traffic laws
Utilize handheld electronic device to manage daily picks up
Work directly with dispatcher for additional pick-ups as needed
Evaluate traffic patterns, alternative routes and weather conditions as needed
Job Requirements:
High School Diploma or equivalent is preferred
Previous driver/courier experience is highly preferred
Customer service experience is plus
Must have a Valid Driver's License
Must be at least 21 years' old
Very punctual and strong time management skills
Strong attention to detail and organizational skills
Ability to problem solve customer issues
Ability to lift up to 50 lbs.
Ability to meet the physical demands of the position
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyCustomer Service Representative
Patient service representative job in Visalia, CA
As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great.
Customer Service Representative
Visalia, Ca
Overview and Scope:
The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives.
Specific Job Responsibilities and Accountabilities:
Sales and Growth
Identify upsell and add-on product opportunities by asking probing questions to identify product need.
Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation.
Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data.
Coordinate, expedite and track critical orders through delivery with regular communication to the customer.
Communication of product promotions to customers through outbound calls.
Record complete and accurate information on job leads through inbound calls.
Sales region main point of contact for general customer service requests.
Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members.
Other
Support ISR and ISA in providing written job quotes as needed
Support ISR and ISA in logging information in the Salesforce as needed
Answer inbound calls in a timely and professional manner; meeting customers expectations.
Regional point of contact for distributors and sales representatives
Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense
Support ISR with Salesforce input and other administrative activities related to closing of sales as needed
Generate and processing of profoma invoices
Other projects and assignments as designated by Supervisor
Keep department manager informed of successes, key information and roadblocks.
Competencies and Skills Required:
Demonstrate exceptional interpersonal communication and relationship building techniques.
Have the ability to work in a diverse and dynamic team environment.
Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external.
Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution.
Solid aptitude for learning new tools, processes and techniques.
Exceptional verbal and written communication skills.
Strong organization skills.
Minimum Qualifications
Demonstration of the competencies and skills listed above.
Two or more years of experience in a customer service, sales or call center environment with increasing responsibility.
NDS product and business knowledge or experience in a similar industry.
Working knowledge of Syspro or similar ERP system.
Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint).
Ability to effectively work cross functionally.
Desired Qualifications
Bachelor Degree
Irrigation or plumbing product design or installation knowledge
NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team!
NDS, Inc.,
851 N Harvard,
Lindsay CA 93247
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Patient Care Coordinator - Front Office
Patient service representative job in Fresno, CA
Join Our Team at Skin and Cancer Institute!
Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!
Why Join Us?
At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.
Summary of Position
Work Location: 6181 N. THESTA AVE., STE.104 | FRESNO, CA 93710
The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times
What You'll Do:
Essential Duties & Key Responsibilities
Courteously check patients in and out according to our Customer Service standards.
Asking every patient for a google review.
Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours.
Verify primary and secondary insurance prior to scheduled visits in accordance with protocols.
Follow all HIPPA regulations, keep patient personal and financial information confidential.
Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients.
Document payment notes; balance and reconcile payments collected during your work shift.
Maintain and update provider schedules as needed within company guidelines.
Schedule and confirm patient appointments in accordance with protocols.
Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit.
Create / prepare superbills accurately and in a timely manner.
Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times.
Deescalate/resolve patient grievances with effective and kind communication.
Keep the front office and patient waiting areas neat and orderly to maintain our high standards.
Other duties are assigned to assist with the overall function of your location.
Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral
Ability to input the correct payor ID or name and address into EMA.
Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF)
Updating the PA log, ensure codes are entered correctly.
Closing tasks - end of day is accurate and uploaded to share drive.
Collecting cosmetic sales in lightspeed.
Maintain a clean and organized reception area and restroom facilities.
What We're Looking For:
Required Skills & Abilities
Strong customer service and interpersonal skills
Effective verbal and written communication skills
Knowledge of primary and secondary insurance types, billing, and documentation procedures
Proficiency in Microsoft Office and EMA software and Lightspeed
Ability to stay focused on tasks to be accomplished while working in dynamic situations
Ability to maintain HIPAA confidentiality and professionalism
Confidently and professionally ask for and process financial payments
Education & Experience
High school diploma or equivalent required.
1-2 years of experience in a medical office or customer service role preferred.
Familiarity with HIPAA regulations and healthcare operations.
Additional training or certification in medical office administration is preferre
EQUIPMENT & SOFTWARE OPERATION
The incumbent in this position may operate any/all of the following equipment:
Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth
What We Offer:
Competitive salary and benefits
Health, dental, vision, and ancillary insurance options
401K retirement savings
Paid time off
Professional development opportunities
Supportive and fair work environment
Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you!
#HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
Easy ApplyFront Desk Coordinator - Thousand Oaks ,CA
Patient service representative job in Parksdale, CA
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
The Opportunity
* Sunday-Thursday Schedule
* Medical and Dental offered!
* Lunch Breaks
* Pay Range $19-22/hr Depending on Experience
* Bonus potential
What we are looking for in YOU and YOUR skillset!
* Must be willing to work at multiple locations if needed.
* Driven to climb the company ladder!
* Possess a winning attitude!
* "˜Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Patient Access Coordinator - West Fresno CHC
Patient service representative job in Fresno, CA
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
Competitive pay which matches your abilities and experience
Health coverage for you and your family
Generous number of vacation days per year
A robust wellness plan and health club discounts
Continuing education assistance to grow and further your talents
403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.”
We're looking for someone to join our team as a Patient Access Coordinator who:
The Patient Access Coordinator (PAC) is part of Clinica Sierra Vista's Eligibility and Enrollment Team. The PAC will ensure that all patients receive adequate support and guidance in obtaining healthcare coverage. The PAC will provide an array of program related enrollment services, as well as, conduct community outreach activities. The PAC is under the leadership of the Program Supervisor.
Essential Functions:
Assist, support, and screen patients for any of the following programs or services: Medi-Cal (new and renewals), Covered CA, Sliding Fee, Cal-Fresh, Homeless Status, Breast and Cervical Cancer Treatment Program, Every Women Counts and Transportation needs.
Schedule and meet one-on-one with patients to assist them in enrolling and obtaining the medical care and treatment needed.
Assists patients with no income or proof of income with the completion of Self Declaration forms.
Provide superior customer service to patients and team members with an attitude of helpfulness, dignity and respect.
Present all patients on the Sliding Fee Program with an annual Assurance Card and provide education and information on the healthcare benefits the patient has to the right to.
Coordinate and/or conduct community outreach activities as directed.
Provide input to Supervisor regarding site related issues and suggestions for improvement.
Assist with collection of data for program and site audits.
Document all notes and encounters in Clinica's EMR.
Ensure proper follow-up is completed in a timely basis.
Other duties as assigned. Please see attachment for full job description.
You'll be successful with the following qualifications:
Graduation from high school or completion of a General Equivalency Degree (GED).
Basic Computer Skills.
Valid California driver license and current automobile insurance.
Precise and conscientious about details.
Excellent communication skills.
Ability to handle multiple tasks well.
Ability to work well independently and with others.
Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
Auto-ApplyCustomer Service Representative
Patient service representative job in Fresno, CA
If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you!
WiZiX Technology Group - Customer Service Representative
We are looking for a friendly, detail-oriented Customer Service Representative to join our service team at our Fresno location. In this role, you will be the first point of contact for customers calling about copier service needs and supply orders. You will coordinate service dispatch, process supply requests, and ensure that every customer receives prompt, professional assistance.
Job Responsibilities
Answer inbound service and supply calls from customers regarding copier/printer equipment.
Process and track supply orders, including toner and maintenance kits.
Create and dispatch service tickets to field technicians based on urgency and location.
Provide basic troubleshooting assistance to help customers resolve minor issues over the phone.
Maintain accurate records of customer interactions and service history in our system.
Follow up to ensure customer satisfaction and timely resolution of all requests.
Monitor incoming low toner notifications from our various cloud systems
Requirements and Skills
High school diploma or equivalent; some college preferred.
Previous customer service or call center experience, ideally in office equipment, copier, or related technology industries.
Strong communication skills-both verbal and written-with a professional phone manner.
Ability to multitask, stay organized, and handle high call volumes.
Proficient with Microsoft Office and CRM/dispatch software (experience with e-automate or similar is a plus).
Positive attitude and a team player.
At WiZiX Technology Group, we promote a culture of growth and believe that each employee can make a difference-no matter your role or level of experience.
Just as we aim to help our customers grow their businesses through technology, we offer our own employees growth opportunities to reach their career goals. Certifications and on-the-job training are provided as well as career development and opportunities for promotion.
About WiZiX:
WiZiX Technology Group, Inc. is a leading provider of office equipment & technology solutions in California and Nevada.
WiZiX offers a wide range of products, including Copiers, Printers, Scanners, and other office equipment from top brands such as Kyocera, Toshiba, Ricoh, and Brother. WiZiX also provides VoIP Phone Systems, Managed Print Services, Document Management Systems, EV Charging Stations.
At WiZiX, our mission is to provide the highest level of customer service, support, and technology solutions to our clients, enabling them to focus on growing their business and achieving their goals without having to worry about their office technologies.
Auto-ApplyCustomer Service Representative (Order Processing Specialist)
Patient service representative job in Fresno, CA
Vie-Del is a major producer of concentrates from grapes and other fruits, brandy, spirits, and wines. We are currently seeking talented candidates to join the Vie-Del Family. We offer a competitive salary and excellent benefits package in an employee-friendly and rewarding environment.
SUMMARY: The Order Processing Specialist under limited supervision from the Lead Customer Service Manager will plan, organize, and direct the activities required to receive, schedule, coordinate, and process customer orders for products via phone, email, or direct contact by performing the following duties.
DUTIES:
1. Cover Customer Service Department phone lines to write phone orders, answer customer inquiries, record complaints and sell additional products that may meet customers' needs
2. Edit orders received by fax, mail or email for product name, price, nomenclature, terms, conditions and link to any agreement with any existing contracts. Compared to previous orders shipped to that particular customer
3. Input order onto the Telephone Order Pad and enter data into the computer.
4. Submit shipping instructions, release empty rail cars and file claims with the railroad online
5. Keep appropriate personnel, including the company President, advised of customer orders, complaints, product requests and other relevant information, via computer reports, memos and verbal contact, when necessary
6. Keep customer advised of shipping date, anticipated delays, and any additional information needed by customer.
7. Plan and direct the activity involved in the movement of inbound and outbound freight
8. Negotiate and receive freight quotes and ensure timely delivery and receipt of goods
9. Approve incoming freight bills and all UPS and Fed-Ex charges for customers and/or employees
10. Review account receivable and customer payment history to:
a) Ensure product is not shipped to customers with overdue accounts, without company President's approval
b) Verify that payment terms offered to customer remain appropriate
c) Contact past due accounts for payment status
d) Deduct incoming payments on weekly Accounts Receivable report.
11. Confer with production, sales, shipping, warehousing, or common carrier personnel to schedule and expedite shipments or trace missing or delayed shipments, including:
a) Recommending type of packaging or labeling needed for order
b) Follow up on orders to ensure delivery by specified dates.
c) Process all necessary documentation for export shipments, ensuring a smooth flow of goods through customs
12. Prepare sales invoice computing price and shipping charge, prepare additional forms required by customer, such as Certificates of Analysis (COA) or Country of Origin and email all required documentation to customer
13. Receive and research customer complaints
14. Prepare shipping orders, bills of lading, etc. and route order to shipping department. Prepare
Export papers & email to customers, Customs and carrier
15. Prepare sample request and forwards to lab for shipping. Contact customer for sample approval.
Notify Quality Control, Shipping and Production Departments when approved
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16. Maintain files of order documentation, invoices, freight rates, correspondence, etc.
17. Compile statistics and prepare various reports as directed by management
18. Verify carrier has current Certificates of Insurance on record naming Vie-Del Company as additional insured
19. Perform all other duties associated with Customer Service
20. Log shipments off customer contracts
21. Prepare daily and weekly inventory, daily shipping schedules.
ADDITIONAL DUTIES:
1. Perform other duties which may be assigned by the President.
2. The company reserves the right at any time, with or without notice, to change this job description, reassign or transfer the employee to another position, or alter or assign additional job responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Requires excellent verbal and written communication skills, as well as excellent organizational skills. Ability to type and enter on a personal computer, 10-key by touch. Experience with Windows, Microsoft Word, and Excel is preferred.
1. Education and Experience
High School diploma or GED. AA Degree or equivalent preferred and/or two years related experience. Proficiency using Microsoft Word, Excel, and other computer applications is desirable.
2. English Language Skills
Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees of an organization. Ability to effectively present information, both verbally and in writing.
3. Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra and geometry.
4. Reasoning Ability
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions.
5. Other Requirements
Intermediate or higher level of experience with word processing and spreadsheet applications. Intermediate or higher level of experience with Internet search engines. Typing speed of 40 words per minute or more and ten-key by touch.
Auto-ApplyCustomer Service Representative - Entry-Level | Immediate Start
Patient service representative job in Fresno, CA
We are a rapidly expanding event marketing and nonprofit fundraising company seeking enthusiastic, customer-focused Entry-Level Customer Service Representatives to join our team immediately. This role is ideal for individuals who enjoy engaging with the public, working in fast-paced environments, and building a career in event marketing, community outreach, and fundraising.
No prior experience is required. We provide paid training, hands-on mentorship, and real-world experience through live events, promotional campaigns, and nonprofit outreach initiatives.
Key Responsibilities
Interact with the public at live events, fundraising activations, and community outreach programs
Deliver friendly, professional customer service to attendees, donors, and supporters
Communicate campaign messaging, nonprofit missions, and fundraising goals
Answer questions confidently and provide accurate information
Assist with event setup, breakdown, logistics, and on-site coordination
Build positive relationships with community members and partner organizations
Maintain an energetic, welcoming, and professional presence at all events
Qualifications
We are looking for candidates who are:
Outgoing, approachable, and comfortable speaking with new people
Strong communicators with excellent interpersonal skills
Positive, coachable, and eager to learn
Team-oriented with a strong work ethic
Reliable, professional, and available for an immediate start
Experience in customer service, retail, hospitality, sales, events, or promotions is a plus, but not required.
What We Offer
Immediate hire opportunities with full-time hours
Paid training and ongoing professional development
Competitive weekly pay plus performance-based bonuses
Full benefits package including Medical, Dental, and Vision
Clear advancement opportunities into leadership, event management, and account-level roles
A supportive, energetic, and team-driven work environment
Opportunities to work with well-known nonprofit and charitable organizations
Auto-ApplyCustomer Service Rep(07815) - 21001 Sherman Way
Patient service representative job in Parksdale, CA
• Operate all equipment. • Stock ingredients from delivery area to storage, work area, walk-in cooler. • Prepare product. • Receive and process telephone orders. • Take inventory and complete associated paperwork. • Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from over up to 500 degrees or higher. Sharp edges and moving mechanical parts.
SENSING: Talking and hearing on the telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.
TEMPERMENTS: The ability to direct activities, perform repetitive tasks, work along and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36” and 48”.
WALKING: Walking is generally in short distances for short durations.
Delivery personnel must travel between the store and the delivery vehicle and from the delivery vehicle to the customer's location.
SITTING: Paperwork is normally completed in an office at a desk or
table.
LIFTING: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacking onto shelves up to 72” high.
CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried form the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
During delivery, carry pizzas, sides, and beverages while performing “walking” and “climbing” duties.
DRIVING: Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift.
PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24”-30” and requires a force of up to 7.5 pounds to push. Trays may also be pulled.
CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
During delivery of product, navigation of five or more flights of
stairs may be required.
STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 40-45 seconds at a time, repeated continuously during the day. Forward bending is also present at the front counter when stocking ingredients.
CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas.
REACHING: Reaching is performed continuously; up, down, and forward. Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing a pizza from an the oven., and when using the rolling cutter. Frequent
and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
MACHINE, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Nocturnist Needed In Central California!
Patient service representative job in Porterville, CA
IN Compass Health is seeking qualified, BC/BE Nocturnist Hospitalists to join the experienced team at Sierra View Medical Center in Porterville, CA. This position if for a nocturnist only and requires 2 years of prior vent management. This 167-bed, Joint Commission accredited facility is nestled in the foothills of the Sierra Nevada Mountains in central California. Sierra View Medical Center serves patients across the Southern Sequoia region of the Central Valley. Sierra View Hospital earned The Joint Commission's Gold Seal of Approval in 2014. Porterville is a progressive and culturally diverse city with stunning views of the nearby Sequoia National Forest, offering a vast array of outdoor activities yet still maintaining the entertainment offered by a big city. · Open ICU with Critical Care backup· No procedures required· Highly Competitive Compensation· Quality bonus based on Value-Based Purchasing · J-1 waiver site· Malpractice coverage with tail provided· CME stipend available
Contact us today for details!IN Compass Health, Inc. develops and manages hospitalist programs for institutions and physician communities around the country. As one of the premier hospitalist providers in the nation, since our founding in 2001 we have delivered more than 200 programs in 14 states serving over 1,000 patients each day. Our executive leaders have been practicing hospitalists for more than 20 years and know the challenges physicians face today.
IN Compass Health is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Auto-ApplyPatient Access Representative - CRMC
Patient service representative job in Coalinga, CA
Under the direction of the HIM Director or Designee, the Patient Access Representative is responsible to facilitate the patient registration flow, including such activities as point of service patient identification; gathering demographic information; securing financial, third-party, and sponsorship data; obtaining required signatures and documents needed for compliance and appropriately collecting co-payment and reconciling cash. The Patient Access Clerk admits patients by gathering and recording physician, patient, and payment responsibility information; answering questions; providing hospital and hospital services information. Attends to telephone inquiries from patients, Case Managers, Physicians, Social Workers and outside agencies. Processes financial clearance prior to admissions by contacting insurance carrier, thereby assuring payment before patients are admitted. Assists in maintaining the Admissions Department on a daily basis.
POSITION QUALIFICATIONS
High school graduate or equivalent, and one (1) year customer service experience preferred in a Healthcare setting. Insurance verification experience and/or registration is preferred. Must possess good oral, written and interpersonal communication skills.
Other desired qualifications:
Demonstrates ability to consistently achieve a high level of accuracy and attention to detail
Demonstrates perseverance, concentration, resourcefulness and good reasoning ability
Demonstrates ability to cope with interruptions, remember pertinent guidelines, policies and procedures
Ability to organize and prioritize work
Ability to work as a team member
Some knowledge of office computer software packages, including spreadsheets and word processing
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
JOB RESPONSIBILITIES:
Pre-admits patients by receiving bookings from referring facilities and or physicians; confirming admitting privileges of physicians; interviewing patients; entering patient information to pre-admissions database.
Provides patients with information by explaining hospital admission policies and forms, time of admission, room selection, TV, visiting hours, telephone availability, cell phone restrictions, answering inquiries.
Secures payments by screening insurance information; identifying patients requiring pre-admission approvals from third-party payers; verifying approvals; notifying patient accounts department of self-paying admissions.
May prepare admission folders by gathering admission paperwork for scheduled patients.
Greets and receives patients to be admitted by conducting personal interviews; entering demographic and insurance information; confirming pre-admission information; obtaining signatures on legal consents and insurance forms; receiving payment and issuing receipts; distributing patient information literature.
Verifies patient identify by checking identification; preparing and placing identification band on patient.* Ensures patient's arrival to hospital room and or testing area by assigning patient beds; notifying nursing unit of patient's arrival; calling volunteer to transport the patient to the assigned area.
Provides information to the public by answering admitting procedure, hospital regulation and service inquiries of patients and the public, referring inquiries.
Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and DNV standards.
Accomplishes individual and team goals and objectives established by supervisor based on prior performance evaluation.
Consistently demonstrates commitment to customer service excellence in all interactions with patients, family members, visitors and other staff that are consistent with the Customer Service performance standards.
Continually participates in building and maintaining positive working relationships through effective communication, performance improvement and teamwork efforts.
Demonstrates the ability to clearly and effectively communicate (to include reading, writing, and speaking) to all patients, family members, visitors and other staff members with the expectation that each employee, within the context of their specific job duties, can read, interpret, understand, and communicate clearly and effectively in order to ensure proper understanding, all written/verbal communication are followed and information is shared appropriately.
Accomplishes admissions and hospital mission by completing related results as needed.
Maintain updated bed ability and enters patient admitting information on to Daily Census and routes printed copy to clinical departments via fax and Share Point.
Maintain a professional appearance as outlined in the Coalinga Regional Medical Center Appearance Policy and project a business -like decorum at all times with patients, visitors, physicians, clinical staff and team.
Alerts necessary departments of admission and any special requirements via fax, Share Point and electronic health record.
May assist in obtaining signatures for consents, etc.
Answer phones : emails and perform any other duties pertaining to the Admissions Department.
Front Office Specialist
Patient service representative job in Fresno, CA
Are you an experienced front office professional with a passion for delivering excellent customer service? We're looking for a Front Office Specialist to join our team in North Fresno! Key Responsibilities:
Greet patients with a friendly and professional demeanor
Handle scheduling and coordinate appointments
Answer and manage multi-line phone systems
Verify insurance information and process claims
Maintain confidentiality and comply with HIPAA regulations
Utilize medical terminology in daily interactions
Qualifications:
2 years of front office medical experience required
Strong knowledge of medical terminology and HIPAA compliance
Excellent customer service and communication skills
Proficient in scheduling and insurance verification
Compensation: $18 - $22/hour DOE
Schedule: Monday - Friday, 8 AM - 5 PM
If you're detail-oriented and enjoy creating a positive patient experience, we'd love to hear from you! Apply today to join our friendly North Fresno team.
Insurance Clerk
Patient service representative job in Fresno, CA
The insurance clerk will be responsible for providing administrative support to insurance agents and customers.
They will perform a variety of tasks including data entry, filing, answering phones, and responding to customer inquiries
Responsibilities:
1. Process claims generated by the computer system on a daily basis.
2. Complete claims that lack required information by researching appropriate sources of information.
3. Enter all remittances into the computer system and apply them to the appropriate patient and carrier. Notify the Insurance Supervisor of overpayments and payments in error for follow-up.
4. Follow-up on rejected claims and re-submit or bill the patient if applicable.
5. Enter all OB encounters on daily basis.
6. Maintain up-to-date files.
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Credentialing Specialists
Patient service representative job in Fresno, CA
Job Description
Type: Full Time
Overtime Exempt: Yes
Reports To: ARMADA HQ
Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require.
Security Clearance Required: N/A
*************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT********
Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following:
Duties & Responsibilities:
The Credentialing Specialists shall:
View, manage, and check daily appointments in time trade scheduling tool
Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards,
Perform Certificate Rekey, Pin Reset, and Card Update
Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT)
Store cards in a lockable container (file cabinet)
Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID
Credentialing Specialists shall issue PAC Cards and Access Cards
Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction
Credentialing Specialists shall keep a log of Cards issued and collected
Perform Registrar and Activator duties as required
Credentialing Specialists shall perform Card Custodian duties
Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators
Applicant Communications regarding credential status
Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM
Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required
Other duties as assigned.
Knowledge, Skills, and Abilities (KSAs):
Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements.
Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs.
Knowledge of PII handling and federal credentialing policies.
Skill in managing daily credential operations, workstations and equipment.
Strong customer service and communication skills.
Skill in preparing and submitting daily site reports.
Strong attention to detail and documentation accuracy.
Ability to follow federal credentialing standards and procedures.
Minimum/General Experience:
Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program.
Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Minimum Education:
High School Diploma, or equivalent
Disclaimer:
The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ******************
Special Notes: Relocation is not available for these jobs.
ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
Patient Care Coordinator - Front Office
Patient service representative job in Fresno, CA
Job Description
Join Our Team at Skin and Cancer Institute!
Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!
Why Join Us?
At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.
Summary of Position
Work Location: 6181 N. THESTA AVE., STE.104 | FRESNO, CA 93710
The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times
What You'll Do:
Essential Duties & Key Responsibilities
Courteously check patients in and out according to our Customer Service standards.
Asking every patient for a google review.
Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours.
Verify primary and secondary insurance prior to scheduled visits in accordance with protocols.
Follow all HIPPA regulations, keep patient personal and financial information confidential.
Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients.
Document payment notes; balance and reconcile payments collected during your work shift.
Maintain and update provider schedules as needed within company guidelines.
Schedule and confirm patient appointments in accordance with protocols.
Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit.
Create / prepare superbills accurately and in a timely manner.
Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times.
Deescalate/resolve patient grievances with effective and kind communication.
Keep the front office and patient waiting areas neat and orderly to maintain our high standards.
Other duties are assigned to assist with the overall function of your location.
Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral
Ability to input the correct payor ID or name and address into EMA.
Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF)
Updating the PA log, ensure codes are entered correctly.
Closing tasks - end of day is accurate and uploaded to share drive.
Collecting cosmetic sales in lightspeed.
Maintain a clean and organized reception area and restroom facilities.
What We're Looking For:
Required Skills & Abilities
Strong customer service and interpersonal skills
Effective verbal and written communication skills
Knowledge of primary and secondary insurance types, billing, and documentation procedures
Proficiency in Microsoft Office and EMA software and Lightspeed
Ability to stay focused on tasks to be accomplished while working in dynamic situations
Ability to maintain HIPAA confidentiality and professionalism
Confidently and professionally ask for and process financial payments
Education & Experience
High school diploma or equivalent required.
1-2 years of experience in a medical office or customer service role preferred.
Familiarity with HIPAA regulations and healthcare operations.
Additional training or certification in medical office administration is preferre
EQUIPMENT & SOFTWARE OPERATION
The incumbent in this position may operate any/all of the following equipment:
Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth
What We Offer:
Competitive salary and benefits
Health, dental, vision, and ancillary insurance options
401K retirement savings
Paid time off
Professional development opportunities
Supportive and fair work environment
Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you!
#HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
Easy ApplyPatient Access Coordinator - West Fresno CHC
Patient service representative job in Fresno, CA
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
Competitive pay which matches your abilities and experience
Health coverage for you and your family
Generous number of vacation days per year
A robust wellness plan and health club discounts
Continuing education assistance to grow and further your talents
403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.”
We're looking for someone to join our team as a Patient Access Coordinator who:
The Patient Access Coordinator (PAC) is part of Clinica Sierra Vista's Eligibility and Enrollment Team. The PAC will ensure that all patients receive adequate support and guidance in obtaining healthcare coverage. The PAC will provide an array of program related enrollment services, as well as, conduct community outreach activities. The PAC is under the leadership of the Program Supervisor.
Essential Functions:
Assist, support, and screen patients for any of the following programs or services: Medi-Cal (new and renewals), Covered CA, Sliding Fee, Cal-Fresh, Homeless Status, Breast and Cervical Cancer Treatment Program, Every Women Counts and Transportation needs.
Schedule and meet one-on-one with patients to assist them in enrolling and obtaining the medical care and treatment needed.
Assists patients with no income or proof of income with the completion of Self Declaration forms.
Provide superior customer service to patients and team members with an attitude of helpfulness, dignity and respect.
Present all patients on the Sliding Fee Program with an annual Assurance Card and provide education and information on the healthcare benefits the patient has to the right to.
Coordinate and/or conduct community outreach activities as directed.
Provide input to Supervisor regarding site related issues and suggestions for improvement.
Assist with collection of data for program and site audits.
Document all notes and encounters in Clinica's EMR.
Ensure proper follow-up is completed in a timely basis.
Other duties as assigned. Please see attachment for full job description.
You'll be successful with the following qualifications:
Graduation from high school or completion of a General Equivalency Degree (GED).
Basic Computer Skills.
Valid California driver license and current automobile insurance.
Precise and conscientious about details.
Excellent communication skills.
Ability to handle multiple tasks well.
Ability to work well independently and with others.
Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!