Patient Service Representative
Patient service representative job in Baldwin Park, CA
Patient Services Registration Clerk - Onsite (Baldwin Park, CA)
Start: ASAP - 1/30/2026
Schedule: Monday-Friday, 8:30AM-5PM (no weekends)
Type: Contract (Bandwidth Support)
We are seeking an experienced Patient Services Registration Clerk to support a busy Hospital Surgery Department. The ideal candidate has 1-3 years of patient access or registration experience, preferably in a surgery clinic or hospital setting, and excels in customer service and front-office operations.
What You'll Do
Serve as first point of contact for patients arriving for surgery
Collect and enter patient demographics with a high level of accuracy
Obtain required signatures on consent and regulatory documentation
Conduct insurance verification and determine patient liability
Collect patient payments and follow cash-handling protocols
Provide exceptional customer service during high-volume surgery check-in
Prioritize workflows to support first-case start times
What You Need
High School Diploma or equivalent
1-3 years of related experience (patient access, registration, front desk, or public-facing healthcare role)
Knowledge of third-party insurance verification
Strong customer service and communication skills
Basic understanding of hospital registration processes
Comfortable with fast-paced, high-traffic environments
Epic experience preferred but not required
Work Environment
Business casual dress code
Paid employee parking
High-volume surgical department
Must maintain excellent attendance due to early case-start support
Patient Services Representative
Patient service representative job in Pomona, CA
Job Title: Patient Services Representative
Work Schedule: On-site
Rate: $25.60/hour, Based on experience.
Responsibilities:
Knowledge of hospital billing processes, CPT/ICD codes, and DRG reimbursement.
Familiarity with payer guidelines such as Medicare, Medicaid, and commercial payers
Strong communication skills for payer interactions.
Proficiency in hospital billing systems and Microsoft Office.
Attention to detail and ability to analyze claim denials and payment variances.
Summary of Role:
Review hospital accounts receivable aging reports and prioritize collection efforts.
Contact insurance carriers to collect outstanding balances and resolve issues.
Knowledge in follow-up for institutional claims (UB04)
Investigate and appeal denied or underpaid claims to maximize reimbursement.
Coordinate with other departments, such as the billing team, to resolve discrepancies.
Document all collection activities in the hospital's system
Ensure compliance with HIPAA, hospital policies, and state/federal regulations.
Obtaining Eligibility via website/insurance portals, insurance customer service.
Education:
High school diploma or GED required.
Experience:
1-3 years in hospital accounts receivable, medical billing, or healthcare collections
About Maxonic:
Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.
Interested in Applying?
Please apply with your most current resume. Feel free to contact Jaspreet Singh (********************** / ************* for more details.
Office Scheduler-247652
Patient service representative job in Santa Monica, CA
Job Title: Medical Office Administrative Assistant
Schedule: Full-Time, Monday-Friday, 8:30 AM-4:30 PM
Compensation: $21-$24/hr DOE
Interview Availability: Thursday & Friday morning (11/6-11/7)
Overview
We are seeking a highly organized and fast-paced Medical Office Administrative Assistant to support a busy medical practice. This role requires someone who can efficiently manage multiple responsibilities, handle a high volume of tasks, and maintain professionalism in a dynamic, fast-moving environment. If you thrive under pressure, enjoy staying busy, and have strong medical office experience, we want to speak with you.
Key Responsibilities
Schedule patient appointments and follow-ups
Manage calendars and coordinate scheduling needs, including stress test scheduling
Answer incoming phone calls and route messages appropriately
Provide general office support and administrative tasks as needed
Handle a high volume of responsibilities with accuracy and urgency
Maintain a positive, professional demeanor while multitasking
Selling Points
Fast-paced environment with constant activity-perfect for someone who likes to stay busy
Opportunity to support a respected medical practice
Consistent daytime schedule, Monday-Friday
Great role for candidates early in their career who are eager to grow in healthcare administration
3-5 Must-Have Skills & Qualifications:
Medical office experience is required
Strong multitasking ability and comfort working under pressure
Excellent communication and customer service skills
Ability to stay organized while handling a high volume of incoming tasks
Professional demeanor and reliability
Preferred Experience/Qualifications
Previous experience in a busy or high-stress medical office setting
Ability to absorb and prioritize information quickly
Tech-savvy and comfortable learning office systems
Candidates early in their career with strong drive and adaptability are encouraged to apply
Customer Service Representative
Patient service representative job in Beverly Hills, CA
An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday.
MUST HAVES:
HS Diploma
2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians
Proficient in EHR/EMR software
2+ years experience scheduling patient appointments for multiple physicians
40+ WPM typing speed
PLUSES:
Proficient in Epic software
Experience verifying insurances
Basic experience with Excel and standard workbooks
Experience with Genesis phone system
Compensation: $24/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Business & Front Desk Coordinator
Patient service representative job in Los Angeles, CA
Title: Business and Front Desk Coordinator
Compensation: $20-24/hr
Schedule: Monday - Friday 9:00 a.m. - 5:30 p.m.
Nazareth House is seeking a dependable and service-oriented Business and Front Office Coordinator to support daily administrative, business office, and front-of-house operations within our residential care community. This role is ideal for a highly organized professional who excels in customer service, administrative coordination, and compliance support while serving as a key point of contact for residents, families, visitors, vendors, and staff.
What You'll Do:
Serve as a primary point of contact for residents, families, visitors, and vendors, ensuring a welcoming and professional front office experience.
Coordinate business office functions including accounts payable, accounts receivable, billing, payroll support, and month-end administrative processes.
Maintain confidential employee and resident records in compliance with organizational and regulatory requirements.
Support HR functions such as recruiting coordination, onboarding documentation, training records, and compliance tracking.
Assist leadership with hiring paperwork, regulatory documentation, and audits.
Manage front desk operations including answering phones, greeting visitors, and monitoring facility access.
Maintain organized filing systems, databases, mail distribution, and general office operations.
Schedule appointments, transportation, tours, and support admissions-related coordination.
Assist with events, Dining Services documentation, staff scheduling records, and training logs.
Coordinate with onsite vendors and serve as a backup driver when needed.
What You'll Need to Succeed:
Administrative, business office, or account coordination experience required.
Strong customer service, professionalism, and communication skills.
High level of confidentiality, discretion, and attention to detail.
Strong organizational and multitasking abilities in a fast-paced environment.
Proficiency in Microsoft Office and standard office systems.
Healthcare, assisted living, or elder care experience preferred.
Valid driver's license, background clearance, and ability to complete required training.
What Nazareth House - Los Angeles Offers You:
Comprehensive health, dental, and vision coverage
401(k)/403B retirement plan
Company paid Life Insurance coverage
Generous Paid Time Off
Paid Sick Leave
6 paid Holidays
Paid Leave (Jury Duty, Bereavement leave, etc.)
Opportunities for career growth and professional development within a supportive workplace.
Meaningful work that makes a positive difference in the lives of both residents and staff.
A compassionate and inclusive work environment that fosters teamwork and collaboration.
Compensation: Starting rate of $20-24/hr
Compensation will be determined by a number of factors including educational background and experience.
About Nazareth House:
At Nazareth House, our commitment goes beyond physical space. Established in 1951 by the Sisters of Nazareth, both the sisters and our staff share a dedicated commitment to providing a safe and loving atmosphere where seniors are encouraged to maintain their independence. Our community offers a variety of care levels tailored to residents' changing needs. We take pride in providing diverse living options, from independent living to residential care, and a dedicated Care Center for evolving needs.
For more information about the company, please visit our website: **********************************************************************
Please note: We are not accepting phone inquiries regarding the status of applications. Only qualified candidates will be contacted. Additionally, we are not working with agencies or third-party recruiters at this time. Thank you for your understanding.
Nazareth House - Los Angeles provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Nazareth House - Los Angeles complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Please note that employment with Nazareth House - Los Angeles is strictly on an at-will basis.
Wholesale Customer Service Representative
Patient service representative job in Los Angeles, CA
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
Rails is looking for a Wholesale Customer Service Representative with a proven ability to consistently deliver excellent customer service to boutique clients and find creative solutions to all customer issues.
Key Responsibilities:
Managing customer inquiries, primarily from RAILS' boutique clients
Contacting domestic accounts for shipping approvals, order statuses, and adjustments
Tracking inventory for OTS orders and allocating inventory to accounts
Building and maintaining strong relationships with RAILS' wholesale accounts and account executives
Consistently providing excellent customer service
Troubleshooting and resolving problems in a timely manner
Reviewing return and exchange requests
Working cross functionally with other departments across the organization as needed to resolve client issues
Additional responsibilities as required
Requirements:
Minimum 1 year of experience providing customer service, primarily for wholesale customers
Apparel industry experience
Experience with NetSuite a plus
Excellent verbal and written communication skills - must be able to maintain consistent and organized communication with customers and sales staff
Strong computer skills - intermediate Microsoft Office and Google experience at a minimum; must be able to work in an ERP system, and export/create/manipulate data in Excel formats
Customer centric with positive attitude at all times
Independent and driven for personal and professional success
Ability to work successfully in both a group setting and independently
Creative thinker who is organized and efficient
Patient Services Registration Clerk
Patient service representative job in Baldwin Park, CA
Patient Services Registration Clerk (Hospital Surgery Department)
Join a high-stakes, fast-paced hospital environment where you will play a crucial role in ensuring all surgical patients are financially and administratively cleared for their procedures. We are seeking organized, customer-focused professionals for this vital on-site role.
We are hiring for two full-time positions to cover critical shifts in the Hospital Surgery Department.
Day Shift
Monday - Friday 8:30 AM - 5:00 PM
Night Shift
Monday - Friday, plus every other Sunday
11:00 PM - 7:30 AM
Location: 100% Onsite at Baldwin Park Blvd, Baldwin Park CA 91706
Key Responsibilities
This is a critical opening-shift position responsible for handling all first surgery cases. Excellent attendance is mandatory to ensure the smooth start of the surgical schedule.
Patient Data Management: Accurately collect and enter patient demographics and insurance information directly into the hospital system within the Surgery Department.
Consent and Regulatory Compliance: Ensure all procedures are compliant by obtaining required signatures on regulatory forms and consent documents from patients or authorized representatives.
Financial Collections: Accurately collect patient payments (co-pays, deductibles, etc.) and provide receipts and financial counseling as needed.
Required Skills and Qualifications
We are seeking reliable candidates with experience in a clinical setting who understand the urgency of surgical scheduling.
Insurance Verification Knowledge: Practical knowledge of third-party insurance verification processes and medical terminology is essential.
Customer Service Excellence: Demonstrated excellent customer service skills with the ability to handle sensitive patient conversations (financial and regulatory) with empathy and professionalism.
Registration Basics: Basic knowledge of hospital registration requirements and patient flow within a high-volume clinical setting.
Experience: 1-3 years of related administrative experience is required. Experience in a hospital or surgery clinic setting is a significant plus.
System Knowledge and Certifications
System Preference: Preferably Epic experience for electronic health record (EHR) management, but not strictly required.
Certifications: No specific certifications are required for this role.
Medical Biller (Home Infusion)
Patient service representative job in Torrance, CA
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
â—Ź Competitive Pay
â—Ź 401K Matching Plan - Up to 4%
â—Ź Quarterly Bonus Opportunities
â—Ź Medical, Dental & Vision Insurance
â—Ź Employer Paid Life Insurance
â—Ź Short Term / Long Term Disability Insurance
â—Ź Paid Vacation Time Off
â—Ź Paid Holidays
â—Ź Referral Incentives
â—Ź Employee Assistance Programs
â—Ź Employee Discounts
â—Ź Fun Company Events
JOB DESCRIPTION: BILLER
Description of Responsibilities
Coordinates and performs business office activities involved with collecting payments for Premier Infusion Care products and follows established procedures for billing.
Reporting Relationship
Billing Manager
Scope of Supervision
None
Responsibilities include the following:
1. Performs all aspects of billing for commercial insurance companies/ health plans, medical groups, hospitals, hospice facilities, NCPDP, and/or MSO's
2. Bills Medicare for PR-96/204 (denials) required for secondary billing submissions.
3. Follows up on EOB's (explanation of benefits) which includes:
- Medicare denials
- Billing secondary insurance after Medicare's has denied claims.
4. Calling insurance companies for explanation of denials if questionable.
5. Making corrections on deny claims and re-bills insurance companies.
6. Checks EOB's with contracted fee schedule for accuracy or adjustments as needed.
7. Patient calls for benefit, invoicing, and explanations as needed.
8. Resolves electronic (Office Ally, Novologix, or Emdeon clearing house) report matters.
Minimum Qualifications:
Effective interpersonal, time management and organizational skills.
Office experience preferred.
Computer skills that include word processing, and efficient use of the internet and e-mail.
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms.
Must be detail oriented
Education and/or Experience:
Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or Higher.
At least 1 -2 years of medical or pharmaceutical billing experience or related A/R
Knowledge of insurance verification procedures.
Proficiency in 10-key preferred.
Prior experience in a pharmacy or home health company is of benefit.
Prior experience in a consumer related business is also of benefit.
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities.
Job Type: Full-time
Work Location: In person
Customer Service Representative
Patient service representative job in Santa Fe Springs, CA
As the department's first responder, the Tier 1 Customer Service Agent is crucial for building and maintaining the company's positive reputation. The role requires a high level of professionalism while assisting customers within our Zendesk ticketing system via phones, emails, text messages, and chat. Responsibilities also include, but are not limited to, processing customer returns, issuing refunds, handling claims, creating package replacements, supporting store associates, guiding customers through their shopping experience, troubleshooting technical issues, and triaging issues with other departments.
Essential Job Functions:
Provide amazing (above and beyond) service across multiple channels
Provides exceptional customer service leveraging strong problem solving and professional communication skills
Ensures all customer service assigned cases/activities are brought to resolution and properly communicated to the customer
Uses problem solving skills and works with internal resources to analyze requests/data and determine root causes of issues
Documents every customer service interaction in Shopify and Zendesk as appropriate for the interaction
Adheres to Customer Service procedures to handle escalation process for tier 2/3
Works as a team member and reports issues to management that are important to area/process improvement.
Uses appropriate judgment in upward communication regarding department or employee concerns.
Meets performance expectations (KPIs) by achieving or exceeding departmental goals and objectives such as quality and productivity measures (AHT, CSAT, etc…)
Continuously adhering to our Quality Assurance standards
Contributes to team effort to help achieve department objectives
Provide knowledgeable answers to questions about products, pricing and availability.
Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
Job Qualifications/Requirements:
Knowledge of Zendesk is a plus
Available during business hours, including evenings and weekends.
Be a creative problem solver
Comfortable working in a high stress fast changing environment
Polite, friendly attitude to deal pleasantly with customers and agents
Cheerful, engaged, and uplifting tone during customer interactions
Reliable in Attendance & Punctuality
Ability to work under deadlines
Strong multi-tasking skills
Type 45 WPM
Clear and articulate speaking voice
Command of the English language
Bilingual in Spanish a plus
Computer/Internet skills/Word/Excel
Mathematical skills
Organizational Skills
HS Diploma
Physical Demands: Sitting at a desk/computer all day. The environment is fast paced, and indoor temperature conditions apply.
WINDSOR EQUAL OPPORTUNITY EMPLOYER
Patient Care Coordinator
Patient service representative job in Costa Mesa, CA
The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
Auto-ApplyPatient Care Coordinator
Patient service representative job in Orange, CA
The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care.
Duties and Responsibilities
Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention.
Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system.
Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner.
Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance.
Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships.
Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records.
Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary.
Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance.
Other duties as assigned by Supervisor.
Requirements
Strong verbal and written communication skills.
Bilingual Spanish is highly preferred but not required.
Ability to utilize medical terminology to communicate with patients and healthcare professionals.
Excellent organizational skills, with a strong attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multi-task and work well under pressure in a fast-paced environment.
Self-motivated and able to work both independently and as part of a team.
Education and Experience Requirements
Experience using electronic health records (EHR) systems.
1+ years of experience in customer service or patient care coordination.
Specialty Pharmacy experience is highly preferred.
IVIG scheduling and care coordination experience is highly preferred.
Experience with CareTend pharmacy system is highly preferred.
Salary Description $23 - $28
Patient Intake Representative
Patient service representative job in Corona, CA
Perform front desk activities, such as unlocking doors, starting computer, and answering the phone. Greet patient and enter patient health insurance information and collect current or past due payment amount(s). Call physician offices to confirm test orders and file records according to policy.
Additional Information
For any queries please call me @ ************.
Patient Rep Collector Full Time Days
Patient service representative job in Los Angeles, CA
CHA Hollywood Presbyterian (CHA HPMC) is a nationally recognized acute care facility that has been caring for the Hollywood community and Los Angeles Areas since 1924. Join our Global Network and be a CHA Global Ambassador CHA HPMC is also a part of the world-renown CHA Health System (CHS). CHS has CHA University which consists of 14 education institutions including medical school, nursing school and pharmacy. CHA global network operates 81 hospitals and specialty clinics, 30 research and 31 bio/pharmaceutical/healthcare companies with 14,000 employees in seven countries.
Our New Facility is seeking for Top Talents
The best women's hospital in Los Angeles is looking for current RN candidates to staff Operating Room, Emergency Department, Labor & Delivery and Mother-Baby care units to be housed in our expanding new patient tower facility scheduled to open next year. Come be a part of this dedicated and caring team right in the heart of Hollywood.
Position Summary:
To call insurance companies, payers, and/or patients for payment on unpaid claims. To ensure the maximum collection effects by organizing, and prioritizing daily workloads, providing required documentation and minimizing external delay.
Minimum Education:
* High School Diploma.
Preferred Education:
* N/A
Minimum Work Experience and Qualifications:
* Three (3) years of collection experience in a hospital setting or five (5) years of relevant hospital experience.
* Medical terminology, knowledge of payer requirements and programs which the patient may be eligible.
* Excellent communication skills.
* Ability to communicate effectively verbally and in writing.
* Must be able to work in a union environment.
Preferred Work Experience and Qualifications:
* N/A
Required Licensure, Certification, Registration or Designation:
* Current Los Angeles County Fire Card required (within 30 days of employment).
Shift: Days
Hours: 8
Shift Hours: 8:00am - 4:30pm
Weekly Hours: 40
Type: Full-Time
FTE: 1.0
Scheduling On Call Specialist
Patient service representative job in Camarillo, CA
Job DescriptionOur company is looking for an individual who is good at working with computers and likes working with clients out on the field, who can handle scheduling software and fieldwork with our clients who have condition's of Autism, Cerebral Palsy, Down Syndrome and other intellectual disabilites. This is an administrative position and a field position as well. The scheduling on call specialist will consolidate all of New Beginnings client and consumer information into a central scheduling dashboard. The individual will be creating staff blocks for requested time off, medical maternity or extended leaves. An also for creating new client plans for all incoming consumers. The scheduling assistant will ensure all client and staff schedules remain as consistent as possible. For the On-call segment of the job the individual will be using our on-call line for 8:00 a.m- 4:30 p.m . This includes to answering the phone in a limited 30 minute period, this job also requires locating and scheduling coverage for all shift's call outs and or cancelations, updating the on-call log with accurate shift notes. The on call specialist will be trained to assume this role as determined based on weekly business needs. We prefer staff that have good morales and a great work ethic.
Assoc Rep, Patient Registry
Patient service representative job in Orange, CA
R&D Partners is seeking to hire an Assoc Rep, Patient Registry in Irvine, CA.
Your main responsibilities as an Assoc Rep, Patient Registry:
Collect missing information from external customers including hospital staff and doctor offices
Review and evaluate patient and event information received, may gather additional data to determine if event should be forward to the Complaint Department.
Perform peer auditing of IPR (Implant Patient Registry) data
Sort and organize incoming mail by date
Print and mail Implant Patient ID cards
What we are looking for in an Assoc Rep, Patient Registry:
Associate's Degree or equivalent in related field
0-2 years of experience required
Ability to type 55 wpm accurately
Good computer skills including usage of MS Office Suite
Good written and verbal communication and interpersonal relationship skills
Why Choose R&D Partners?
As an employee, you have access to a comprehensive benefits package including:
Medical insurance PPO, HMO &
Dental & Vision insurance
401k plan
Employee Assistance Program
Long-term disability
Weekly payroll
Expense reimbursement
Online timecard approval
Pay Scale:
$37,273 $46,592
Dependent on Experience)
R&D Partners is a global functional service provider and strategic staffing resource specializing in scientific, clinical research & engineering. We provide job opportunities within major pharmaceutical, biopharmaceutical, biotechnology, and medical device companies.
R&D Partners is an equal-opportunity employer.
Provider Patient Concierge Rep
Patient service representative job in Santa Ana, CA
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a
Provider Patient Concierge
Representative
you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
Ability to offer concierge level service to pre-selected patients (cancer patients, claustrophobic, children, disabled, elderly, nervous, etc.)
Provide exceptional level of customer service to select physician offices including targeted IPA contracted providers, as well as provider offices interested in receiving additional and high-level customer service/support.
Assisting with designated direct site scheduling and prior authorizations for advanced imaging studies.
Provides Special Handling, VIP and support to Medical Groups/IPA providers and their staff with scheduling, stat request, medical records, reports, etc.
Marketing Concierge
Provide Sales field calls to referring physicians
Responsible for working with Sales/Marketing/Communications team at Health fairs, forums, group informational talks, etc.
Provide set up and assistance with Physician Portal
Assist Marketing Director in customer service trainings, customer service follow ups, constant in-house trainings, for the region, as well as other in-house events
Provide educational information and assisting in campaign roll-outs to selected providers and patients
Responsible for working with Marketing Director to roll out monthly/quarterly physician facing focused marketing campaigns (Areas of focused improvement, BCAM, PCAM, pediatrics, LDCT Lung, high risk and genetics program, etc.)
If You Are:
Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
Ability to travel up to 50% during work week.
2 years in Medical, hospitality, Marketing/Public Relations industry preferred
Excellent customer service skills
At least 2 years experience in training and presenting information to groups/individuals
Strong organizational skills
Strong working knowledge of MS Word, Excel, PowerPoint
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Program Planning & Scheduling Specialist
Patient service representative job in Tustin, CA
The Program Planning & Scheduling Specialist is responsible for the implementation of standard processes. tools, program planning and control practices. This position will work within a team environment consisting of program management, technical, production, financial and other supporting staff.
The ideal candidate will have strong teambuilding skills, exhibit strong leadership potential, and possess comprehensive verbal and written communication/presentation skills.
Responsibilities
* Ensure major Projects and Programs Integrated Master Schedules (IMS) and plans are horizontally and vertically integrated across company functional groups including finance, engineering, material, manufacturing, and quality.
* Utilize Gantt, PERT, milestone charts, earned value management and other project management techniques to gauge progress and identify performance variances to facilitate focus and intervention on critical areas.
* Engage with the Program Team to perform thorough project analysis showing knowledge and understanding of the program and the principles of EVMS and suggests/creates/implements work around to enhance cost and schedule performance.
* Perform risk analyses and identify and resolve critical path and network logic conflicts.
* Understand numerous facets of scheduling and contribute to the development of new scheduling concepts, techniques and standards.
* Provide interface/support to program office, IPT leads/CAMs and less experienced schedulers to achieve program objectives.
* Support new business proposal providing recommendations on schedule methodologies and proposal strategies and develop an IMP and IMS.
Required Skills and Experience
* Bachelor's degree with 5-10 years professional related experience
* 5 years of project scheduling experience using Microsoft Project or other related scheduling tool.
* 5 years' experience using MS Office Suite, specifically Excel, PowerPoint, and Word.
Preferred Skills and Experience
* Bachelor's degree or higher in Business Management, Industrial Engineering, Finance, Operations Management, Mathematics, Computer Science or related field
* Experience using Schedule Health Analysis tools and Schedule Risk Assessment tools
* Working knowledge of EVMS guidelines and processes.
#LI-MS1
The annual U.S. base salary range for this full-time position is $81,650.00-$124,600.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit *******************************************************
Who We Are
Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles.
Export Requirements
To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here.
EEO Statement
Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status.
DRUG FREE WORKPLACE
Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing.
PHOENIX EMPLOYMENT REQUIREMENTS
For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge. This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office.
Program Planning & Scheduling Specialist
Patient service representative job in Tustin, CA
The Program Planning & Scheduling Specialist is responsible for the implementation of standard processes. tools, program planning and control practices. This position will work within a team environment consisting of program management, technical, production, financial and other supporting staff.
The ideal candidate will have strong teambuilding skills, exhibit strong leadership potential, and possess comprehensive verbal and written communication/presentation skills.
**Responsibilities**
+ Ensure major Projects and Programs Integrated Master Schedules (IMS) and plans are horizontally and vertically integrated across company functional groups including finance, engineering, material, manufacturing, and quality.
+ Utilize Gantt, PERT, milestone charts, earned value management and other project management techniques to gauge progress and identify performance variances to facilitate focus and intervention on critical areas.
+ Engage with the Program Team to perform thorough project analysis showing knowledge and understanding of the program and the principles of EVMS and suggests/creates/implements work around to enhance cost and schedule performance.
+ Perform risk analyses and identify and resolve critical path and network logic conflicts.
+ Understand numerous facets of scheduling and contribute to the development of new scheduling concepts, techniques and standards.
+ Provide interface/support to program office, IPT leads/CAMs and less experienced schedulers to achieve program objectives.
+ Support new business proposal providing recommendations on schedule methodologies and proposal strategies and develop an IMP and IMS.
**Required Skills and Experience**
+ Bachelor's degree with 5-10 years professional related experience
+ 5 years of project scheduling experience using Microsoft Project or other related scheduling tool.
+ 5 years' experience using MS Office Suite, specifically Excel, PowerPoint, and Word.
**Preferred Skills and Experience**
+ Bachelor's degree or higher in Business Management, Industrial Engineering, Finance, Operations Management, Mathematics, Computer Science or related field
+ Experience using Schedule Health Analysis tools and Schedule Risk Assessment tools
+ Working knowledge of EVMS guidelines and processes.
\#LI-MS1
The annual U.S. base salary range for this full-time position is $81,650.00-$124,600.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit *******************************************************
**Who We Are**
_Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles_ _._
Export Requirements
To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list **here** .
EEO Statement
Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status.
DRUG FREE WORKPLACE
Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing.
PHOENIX EMPLOYMENT REQUIREMENTS
For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge. This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office.
Patient Services Specialist
Patient service representative job in Laguna Niguel, CA
The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. This role is responsible for patient registration, appointment scheduling, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
+ 1 year - Customer service, medical office, healthcare OR
+ 6 months - Providence employee in Associate position.
Why Join Providence ?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 404756
Company: Providence Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 7520 FAMILY MEDICINE CA LAPAZ
Address: CA Laguna Niguel 27231 La Paz
Work Location: St Joseph Heritage-Urgent Care-Laguna Niguel
Workplace Type: On-site
Pay Range: $24.00 - $30.29
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Auto-ApplyMedicare Senior Biller
Patient service representative job in Los Angeles, CA
Title: Medicare Senior Billers
Duration: Ongoing Contract
Schedule: 7:00AM - 3:30 PST
Pay Rate: $25/hr - $30/hr
Schedule: Full time,
Los Angeles - right in North Hollywood (Koreatown - sunset and Vermont) - Next to Los Angelos children's hospital, 90027
Must Haves:
3-5 years in Medicare billing at a hospital
Strong knowledge of Medicare Billing, Managed Medicare, and Managed Medi-Cal compliance
Familiarity with claims processing software and clearinghouse platforms
Ability to process and submit claims quickly and accurately
Nice to Have:
Proficiency with Paragon and related billing tools
Job Description:
We are seeking experienced Medicare Senior Billers to join our team on an ongoing contract basis. In this role, you will:
Manage end-to-end Medicare and Managed Medicare & Medi-Cal billing processes, ensuring compliance with federal and state regulations
Accurately prepare, review, and submit claims to maximize reimbursement and minimize denials
Utilize Paragon EHR and other billing tools to maintain precise documentation and workflow efficiency
Collaborate with internal teams to resolve billing discrepancies and support revenue cycle goals
Maintain up-to-date knowledge of payer guidelines and regulatory changes